KR20100095115A - Medical treatment and tourist service system and medical treatment and tourist goods selling system using internet - Google Patents
Medical treatment and tourist service system and medical treatment and tourist goods selling system using internet Download PDFInfo
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- KR20100095115A KR20100095115A KR1020090014235A KR20090014235A KR20100095115A KR 20100095115 A KR20100095115 A KR 20100095115A KR 1020090014235 A KR1020090014235 A KR 1020090014235A KR 20090014235 A KR20090014235 A KR 20090014235A KR 20100095115 A KR20100095115 A KR 20100095115A
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Abstract
The present invention provides a more accurate and high-quality medical, tourism or medical and tourism products to domestic and overseas medical and tourism customers through the website and email provided from the head office through the Internet network, the head office and medical institutions Medical, tourism and medical tourism services between domestic and overseas travel agencies, airlines, spas and beauty salons, hotels and restaurants, and other tourism-related companies (reservation, schedule management, brokerage of medical institutions in each field, medical institution treatment reservation for each field, It relates to domestic and overseas medical, tourism service and medical and tourism product sales system using the internet network that can provide services such as brokerage, fee payment, etc. according to customer safety after-sales inquiry.
To this end, the present invention is connected to the Internet through the Internet 100, medical institutions 20, domestic and overseas travel agencies 30, hotels 40, restaurants 50, airlines 60, spa / beauty treatment The head office server (11) that provides the program to the relevant organization (70) or tourism related organization (80), and the head office medical group in each field when selling tourism products provided by the head office in connection with the head office server (11) A domestic and overseas travel agency server 31 for selecting a medical tourism product field according to each country and region due to the sales of medical tourism products provided by the head office in connection with the medical institution server 21 and the head office server 11; Hotel PC 41 receiving the medical and tourism products related program from the head office 10 in connection with the main office server 11 and the medical and tourism products related program from the main office 10 in connection with the main office server 11. Restaurant PC (51) provided with the above, The airline PC 61 receives the medical tourism product related program from the head office 10 in association with the corporate server 11 and the medical and tourism product related program from the head office 10 in connection with the main office server 11. It is configured to include a spa / aesthetic treatment agency server 71 provided, and a tourism-related agency server 81 receives a tourism product-related program from the head office 10 in connection with the head office server (11).
Description
The present invention relates to domestic and overseas medical care, tourism service and medical care, and tourism product sales system using the Internet network, and more specifically, domestic and overseas medical care, through a website and email provided from the head office through the Internet network, To enable tourist customers to purchase more accurate and high quality medical, tourism or medical and tourism products, and between headquarters and medical institutions, domestic and international travel agencies, airlines, SPA / Esthetics, hotels and restaurants and other tourism-related companies. Internet to provide medical, tourism and medical tourism services (reservation, treatment schedule management, medical institution brokerage role for each field, medical institution treatment appointment for each field, brokerage role according to customer safety after-sales service inquiry, fee payment, etc.) The present invention relates to domestic and overseas medical care, tourism services and medical and tourism product sales systems using a network.
Recently, due to the development of information technology and the increase of computer penetration rate, many people are communicating through computer.In this way, computerization of financial industry or other work at home or work using computer is more convenient. Moreover, computerizing work can be used widely by many users living in various regions, so that it can be processed in real time regardless of a domestic region or overseas, and there is no need to visit each other.
As such, computerization of work can be used not only in general financial and civil affairs, but also in all aspects of life. Predictions can also be confirmed through images, making it convenient for many people.
The healthcare industry is a producer of healthcare services, a consumer of health industry products and technologies, and a subject of high value-added promising technologies.
Although the medical service industry has high job creation potential, high production induction and added value creation potential compared to investment size, attracting foreign customers (patients) is very small.
The main factors behind the sluggish overseas customer (patient) are lack of information and attracting patients. Regulations on medical advertising, lack of medical tourism professionals, designation of special medical districts, lack of government support such as public relations, lack of countermeasures for medical accidents and disputes, and inactivation of professional travel agencies.
Other factors include lack of service personnel to serve foreigners, indifference of medical institutions, lack of linkage with foreign medical institutions that will be in charge of post-care care, difficulty in establishing medical expenses and securing the payment system.
As such, the strategy to attract more overseas customers (patients), which is very small, is to promote segmentation of target markets and vitalization of medical-related R & D such as specialization according to the level of medical service provision and differentiation to meet customer needs. There is an urgent need to build an infrastructure for attracting overseas customers (patients), such as strengthening medical technology, securing medical personnel related to attracting overseas customers (patients), expanding the facilities of medical institutions, and securing and nurturing specialized personnel related to attracting overseas customers (patients). .
However, up to now, the medical examination using the internet network is available only for reservation and payment is not available. The tourism service method using the internet network has been proposed to book and pay online. In addition to providing medical and tourism services in parallel, there has been no proposal for a faster and more convenient way to purchase products through medical tourism product information for each field.
Therefore, the present invention has been proposed to solve the above problems of the prior art, more accurate and high-quality medical care to domestic and overseas medical, tourism customers through the website and email provided from the head office through the Internet network, It enables the purchase of tourism and medical tourism products, and the general business related to medical, tourism and medical tourism between headquarters and medical institutions, domestic and overseas travel agencies, airlines, spas and beauty treatment salons, hotels and restaurants and other tourism-related companies (reservations and procedures). Domestic and overseas medical, tourism services and medical, tourism using the internet network to provide schedule management, medical institution brokerage role, medical institution treatment appointment for each field, brokerage role according to customer safety after-sales inquiry, and fee payment) The aim is to provide a merchandise sales system.
Another object of the present invention is to minimize the risks associated with expertise and experience to minimize waste of time and budget by using a more systematic system online, one-stop (One-stop for professional agency, public relations marketing, product development and education business according to medical and tourism It is to provide domestic and overseas medical, tourism service and medical and tourism product sales system using internet network which supports comprehensively in the form of stop).
In order to achieve the above object, the domestic and overseas medical, tourism service and medical and tourism product sales system using the Internet network according to the present invention is connected to the medical institution, domestic and overseas travel agencies, hotels, The head office server that provides the program to a restaurant, airline, spa / esthetic center, or tourism-related institution, and the head office in charge of the medical field at each head office when selling tourism products provided by the head office travel agency group in connection with the head office server Domestic and overseas travel agency servers that select medical tourism product sectors according to each country and region due to the development and sale of medical tourism products provided by the head office in connection with the head office server, and the medical tourism headquarters in connection with the head office server Hotel PCs that receive medical tourism products from the group, and the head office Restaurant PCs receiving medical tourism products related programs from the headquarters medical tourism group in connection with the server, airline PCs receiving medical tourism products related programs from the head office in connection with the main office server, and headquarters servers in connection with the main office server Spa / beauty treatment salon server receiving a medical tourism product related program, and in connection with the head office server, tourism related institution server provided with a tourism product related program is characterized in that it comprises a server.
In addition, the present invention is the head office server accepts HTTP requests from web browser clients (medical institutions, domestic and overseas travel agencies, hotels, restaurants, airlines, spa / beauty treatment institutions, tourism organizations), and in a web page such as HTML document A web server that executes a computer program that responds to HTTP according to the data contents that can be browsed, a payment management server that performs a cost settlement function such as calculating a final cost according to the selection of a medical product or a medical tourism product, and the web server and a payment A central processing unit that collectively controls the operations of the management server, database management server, database and memory device, and a database management server, database (DB) and memory device for storing and managing various information data according to medical products or medical tourism products Characterized in that configured to include.
In addition, the medical product in the present invention is characterized in that the medical staff according to the corresponding medical product selects only one area per person.
In the present invention, the medical product is characterized in that it can be selected by region, generation, type, price, popularity.
In addition, the medical product in the present invention is characterized in that it can be selected for each specific field.
In addition, the medical product in the present invention is characterized in that when the treatment date, time reservation is selected, you can choose to pay or purchase a medical service treatment right.
In addition, in the present invention, the medical product is characterized in that if you are unsatisfied with the result of the procedure, selectively apply for customer after-sales service or request a legal (adviser) lawyer application.
In addition, in the present invention, if a customer connected through the Internet network wants to settle the minimum basic cost according to the procedure, it is characterized in that the minimum basic cost of the procedure can be settled.
In addition, the medical product in the present invention is characterized in that when the treatment date, time reservation is selected, you can choose to pay or purchase a medical service treatment right.
In addition, in the present invention, if the selection of the high / low-cost flight selection under the price disclosure, the selection of the hotel according to the top, middle and bottom under the price disclosure, the need or unneeded selection, the interpretation and guide selection under the disclosure of the guide cost It is possible to select from at least two or three kinds of tourism products.
In addition, in the present invention, the tourism product is characterized in that it is possible to choose to pay or purchase a tourism gift certificate if the total cost according to the selection item is confirmed.
In addition, the medical and tourism products in the present invention is characterized by deducting a certain percentage (%) of the total cost to be paid if the customer does not receive the procedure due to an unexpected situation or when the tourism product is not available.
In addition, in the present invention, the online brokerage (agent) related to the medical and tourism products is selected from the group of medical institutions for each medical field to perform the corresponding client (patient) and then the booking agent according to the customer procedure and the account of the head office The fee payment agency pays the deposit amount (excluding contract fee) to the medical institution, and the fee (customer fee is subject to the relevant medical law) from the operation fee deposited into the account of the head office. Online customer (patient) fee payment to the account, and future customer (patient) request for after-sales service (A / S) in accordance with the procedure through the customer safety A / S coordination committee to apply and receive according to the customer Customer safety A / S application and reception on behalf of the customer, reservation number, reservation schedule, how to use according to the schedule, the scheduled product schedule and schedule to the customer (patient) It characterized constituted by any of the scheduled product shipment schedules, and schedule agent to be sent by e-mail.
The domestic and overseas medical care, tourism service and medical and tourism product sales system using the Internet network according to the present invention, which is made in this way, provides accurate medical care, tourism, medical care and tourism to domestic and overseas medical care and tourism customers online through the Internet. Providing the information on the medical tourism industry, it is possible to activate the medical tourism industry, and also through the product information for medical tourism in each field, it is possible to purchase products quickly and conveniently, and the fair tax payment of the medical tourism industry online. There is.
{Example}
Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.
1 is a complete flow chart showing the work flow of domestic and overseas medical care, tourism services and medical care, tourism product sales system using the Internet network according to the present invention, Figure 2 is a domestic and overseas medical care using the Internet network according to the present invention, Example of the flow of business service between the tourism service and medical and tourism product sales system and the cooperative partner, Figure 3 is an illustration of the medical service product (medical product) and tourism product according to the present invention, Figure 4 is an Internet network according to the present invention Configuration of domestic and overseas medical, tourism services and medical, tourism product sales system, Figure 5 is a detailed configuration of the head office server in domestic and overseas medical, tourism services and medical, tourism product sales system using the Internet network according to the present invention Figure 6 is a medical product, tourism product, medical and domestic and overseas medical, tourism services and medical, tourism product sales system using the Internet network according to the present invention 7 is a flow chart of a tourism product selection mode, and FIG. 7A is a flowchart of a medical product selection task for medical and tourist customers (individuals) of domestic and overseas medical services, tourism services, medical services, and tourism product sales systems using the Internet network according to the present invention. 7b is a flow chart of a tourism product selection task for medical and tourism customers (individual) of domestic and overseas medical care, tourism services and medical care, and tourism product sales system using the Internet network according to the present invention, and FIG. Domestic and overseas medical care, tourism services and medical services of the tourism system, and the sales of medical and tourism products at the same time targeting the customer (individual) using the Internet network according to the present invention, Figure 8 is a flow chart according to the present invention Brokerage for medical and tourism products targeting medical and tourism-related companies (organizations) in domestic and overseas medical, tourism services and medical and tourism product sales systems using the network 9a is an exemplary travel use medical and tourism reservation form according to the present invention, FIG. 9b is an exemplary travel application registration form according to the present invention, and FIGS. 10a to 10p are medical and tourism products according to the present invention. Figure 11 is a schedule according to the schedule, Figure 11 is an example of the cosmetic surgery field and herbal medicine programs for overseas medical and tourism customers according to the present invention.
As shown in Figures 1 and 4 domestic and overseas medical, tourism services and medical, tourism product sales system using the Internet network according to the present invention is connected through the
As shown in FIG. 2, the flow of business performance between domestic and overseas medical care, tourism service and medical care, tourism product sales system and cooperation partner using the Internet network according to the present invention is as follows.
1. A client (overseas medical tourism customer) of an overseas resident consults with the call center of the
2. After consultation, promptly at head office (10). Perform a convenient booking process.
3. After the reservation process is completed, the head office (10) will act as a partner of the airline partner (60) to act as a ticket, visa, and other documents.
4. Carry out airport pick up and interpretation guide.
5. Reserve the accommodations in connection with the cooperative partner hotel (40).
6. In conjunction with the medical institution (20) that provides medical service products as a cooperative partner, guides hospitals, clinics' medical treatments and surgical cooperative hospitals and clinics.
7. Reserve specialized tours in cooperation with tourism-related organizations (80) and spa (SPA) and beauty-related institutions (70) that provide tourism products as cooperative partners.
8. Make sure that overseas medical tourism customers have a comfortable return home.
9. Follow-up management by customer safety after-sales service (A / S).
The after-sales after-sales service (A / S) means that the overseas medical tourism customers can receive a safe and satisfactory follow-up by the medical staff if they need to follow-up after the procedure.
An example of a medical service product (medical product) and a tourism product according to the present invention is shown in FIG.
The medical products may include general examination, special examination, beauty, plastic surgery, oriental surgery, etc. The medical staff group of the
Tourist products are customer-oriented customized tourism services, Hallyu culture. Visiting performances (B-boy, Nanta, Daejanggeum tour, etc.), Korean traditional food experience, Dongdaemun fashion mall shopping, Relax specialty products (such as herbal treatment and foot care).
In addition, the
The operation of domestic and overseas medical care, tourism service and medical care, and tourism product sales system using the Internet network according to the present invention made as described above will be described in more detail with reference to FIGS. 6 to 8.
6 is a flowchart illustrating a medical product, a tourism product, a medical product, and a tourism product selection mode of a domestic and overseas medical service, tourism service, medical service, and tourism product sales system using the Internet network according to the present invention; As shown, first, when the domestic or overseas medical and tourism customers (individuals) are connected to the
After selecting the language, log in and sign up according to the terms of agreement (S3), select the corresponding country (region) (S4), and determine whether the corresponding product is selected (S5).
If it is determined that the corresponding product is selected, the medical service product (medical product) selection mode S6, the tourism product selection mode S7, the medical product and the tourism product selection mode S8 are performed.
The registration information may be, for example, nationality, customer name, social security number, address, contact information, email address, procedure appointment date and / or other inquiries.
The
The
The
The
The
FIG. 7A is a flowchart illustrating a medical product selection task for a medical and tourism customer (individual) of domestic and overseas medical care, tourism service, medical care, and tourism product sales system using the Internet network according to the present invention.
As shown in FIG. 7A, the medical product selection mode S6 selects the most confident field according to the principle that the medical staff according to the medical product selects one sector per person (one medical staff selects only one sector) (S100). ).
The medical field includes, for example, special medical field, health examination field, spine field (surgical / non-surgical), cosmetic surgery, dermatology (IPL, Fraxel, mesorolling), dentistry (whitening / implant), ophthalmology (lasic / Lasek), herbal medicine (herbal therapy / herbal therapy).
In particular, the cosmetic surgery field may be subdivided into, for example, the eye, nose, autologous fat graft, wrinkle removal, facial contour, breast surgery, liposuction, hair transplant, women's surgery and men's surgery. Can be.
When the medical staff is selected in the one-person, one-by-one sector, the corresponding medical product sectors according to region, generation, type, price, popularity ranking is viewed (S101).
Here, for example, by region, Seoul, Busan, Gyeonggi-do, Jeju-do, etc. may be used in Korea.
Examples of generations include teenagers, 20s, 30s, 40s, seniors (after 50 silver), and the like.
Examples of types include professionals (luxury PB customization), parents, and men.
The price can be as follows: high price, low price.
Popularity can be classified by the amount of Internet access of the customer.
After viewing the field of medical products according to region, generation, type, price, popularity, and select a detailed field of the medical products (S102).
Details include, for example, cosmetic surgery-the eye sector (incision method / investment method / sub-fold wrinkle removal / front trim / back trim / etc.).
Selecting a specific field of the medical product is a view of the medical staff group (S103).
The medical staff group view is information according to the medical staff (approximately 5 to 10 or more) of each sector, for example, profile and career / specialty field / method / procedure time / procedure cost / recovery period / Befor & After service. / Watch video / video consultation / notice and special agreement.
After viewing the medical staff group, it is selected whether the doctor of the medical staff group (S104).
If the doctor is selected to check the cost of the procedure (S105).
The additional cost (+ a) is paid by the medical institution when checking the procedure cost.
Thereafter, the procedure date and time (persons) is reserved and selected (S106).
When the procedure date and time (persons) is reserved and selected, the user selects payment (S107) or purchasing a medical service procedure ticket (S109).
If you choose to pay, you will pay bills, online fees, etc., and after the payment is completed, the reservation number / reservation is sent online (email, etc.) (S108).
That is, in connection with the
For example, the payment method may be performed by credit card payment, real time account transfer or other payment method through the
If the client (patient) wants to settle the minimum basic cost according to the procedure, only the minimum basic cost of the procedure (eg, nose surgery, the minimum basic cost of 2 million won) can be paid.
In case of selecting a medical service procedure ticket, for example, a 1 million won procedure ticket and a 2 million won procedure ticket, and the like, after the payment is completed, the procedure ticket is transmitted online (S110).
After payment is completed, mileage is accumulated (S111).
That is, the mileage is applied according to the mileage accumulation (for example, cash, treatment tickets, other goods, etc.).
After earning the mileage, it is determined whether or not the procedure is desired (S112), and if the procedure is desired, it is again determined whether the procedure is satisfied (S113).
If the result of the procedure is satisfied, the process ends, and if dissatisfied, the customer selectively requests after-sales service (S114) or requests a legal (adviser) lawyer application (S120).
If the customer pays the application fee (the relevant fee) in order to apply for customer safety after-sales application (S115), the
That is, the reason for the need for after-sales service, such as the opinion of the customer-reliable after-service advisory medical staff, is sent.
If the customer wants to receive an answer from the medical institution (doctor) (S117), if you want to receive an answer, after adjusting the after-sales schedule schedule, complete the after-service reservation agency procedure, and send the final answer online to the customer (S118) Then exit.
If you do not want to receive an answer after the service is not suitable for the reason for the online transmission to the customer (S119) and ends.
On the other hand, if the customer dissatisfied with the procedure (S120) requesting the law (advise) lawyers application agency (Payment) to pay the application fee (appropriate fee) (S121), after brokering the law (advise) lawyers (S122) Quit.
If the customer does not receive the procedure due to an unexpected situation, a certain percentage (%) of the total cost to be paid is deducted as a penalty, and the remaining costs excluding the penalty are returned to the customer's online payment account and then terminated.
Figure 7b is a flow diagram of the tourism product selection work for the domestic and overseas medical, tourism services and medical, tourism product sales system for medical and tourism customers (individual) using the Internet network according to the present invention.
As shown in FIG. 7B, in the tourism product selection mode S7, after selecting the tour schedule and the number of people (S200), the type of stay is selected (S201).
Examples of the retention type include 3 nights 4 days, 5 nights 6 days, 8 nights 9 days and the like.
After selecting the type of stay, the tourism type is selected in association with the tourism institution 80 (S202).
Tourism types include, for example, theme type, performance, viewing type, shopping type, food traveling type, cultural history type, and complex type.
After selecting the tourism type, in conjunction with the
As an example, flight selection may choose between high or low price and then schedule.
After the flight and the schedule are selected, a corresponding property (hotel) is selected in association with the hotel 40 (S204).
The accommodation fee shall be selected as top, middle, or bottom under the relevant hotel introduction and price disclosure.
After selecting the lodging establishment (hotel), if necessary, the customer selects an interpreter and a guide in association with the tourism related institution 80 (S205).
If an interpreter or guide is required, the guide and the cost of the guide are disclosed to the customer.
In other words, if you select high / low price airlines under price disclosure, select the appropriate hotels according to the top, middle, and bottom under price disclosure, you can choose interpreter and guide under the disclosure of guide cost. There are a variety of tour products available.
If necessary, the customer selects a visa / other document service agent (S206).
If you need a visa / other documentation service, we will introduce you to the service provider and disclose the costs.
If necessary, the customer applies for an airport pick-up service (S207).
If you need an airport pick up service, we will introduce you to the pick-up company and disclose the costs.
If necessary, the customer selects insurance (S208).
If you need insurance, you will be introduced to the insurance company and the cost will be disclosed.
The total cost according to the selection item is checked (S209).
When the total cost according to the selected item is confirmed, the payment is selected (S210) or the purchase of a tourism gift certificate (S212).
If you choose to pay, you will be charged for payment, online fees, etc. After the payment is completed, the reservation number / reservation is sent online (email, etc.) (S211).
In the case of selecting a tourist voucher, when the customer completes payment, the tourist voucher is transmitted online (S213).
After payment is completed, mileage is accumulated (S214).
That is, the mileage is applied according to the mileage accrual (for example, cash, vouchers, other goods, etc.).
After mileage accrual, it is determined whether or not you want to use the tourism product (S215), if you want to use it ends after approval.
If the customer cannot use the tourism product due to an unexpected situation, a certain percentage (%) of the total cost to be paid is deducted as a penalty, and the remaining costs excluding the penalty are returned to the customer's online payment account and then terminated.
Although the detailed description is omitted above as an additional tourism product, it is also possible to service and sell internet shopping malls (cosmetic sales, health food sales, etc.), hotel event products, and the like.
Figure 7c is a flow diagram of the domestic and overseas medical, tourism services and medical, tourism product sales system for medical and tourism customers (individual) simultaneous selection tasks performed by the Internet according to the present invention.
As shown in FIG. 7C, the medical product selection mode S6 performs steps S100 to S106 of FIG. 7A as described above (S300).
That is, as described above, the corresponding medical staff according to the corresponding medical product selects the most confident sector according to the principle of selecting one sector per person (a medical team selects only one sector) (S100), and the individual staff per field is selected. When, by the region, generation, type, price, according to the ranking of the popular medical products sector view (S101).
Subsequently, after viewing the relevant medical product field according to region, generation, type, price, and popularity ranking, the detailed field is selected from the corresponding medical product (S102), and if the detailed field is selected, the corresponding medical staff group is viewed. (S103).
Next, after viewing the medical staff group, it is selected whether or not a doctor among the medical staff group (S104, if the doctor is selected to check the cost of the procedure (S105), and then schedule and select the procedure date and time (persons) (S106).
On the other hand, the tourism product selection mode (S7) performs the steps S200 ~ S208 of Figure 7b as described above (S301).
That is, as described above, in the tourism product selection mode S7, after selecting the tour schedule and the number of people (S200), the tour type is selected (S201).
In this case, when selecting the type of stay (S201), guide the tourism products according to the type of stay of the medical product.
Subsequently, after selecting the type of stay, the type of tourism is selected in association with the tourism institution 80 (S202).
Next, after selecting a tourism type, the airline and the schedule are selected in association with the airline 60 (S203).
After the flight and the schedule are selected, a corresponding property (hotel) is selected in association with the hotel 40 (S204).
After selecting the lodging establishment (hotel), if necessary, the customer selects an interpreter and a guide in association with the tourism related institution 80 (S205).
If necessary, the customer selects a visa / other document service agent (S206), picks up the airport (Pick up) service application (S207), and selects insurance (S208).
Thereafter, the total cost according to the selected item (medical product + tourism product purchase) is checked (S302).
When the total cost according to the selected item is confirmed, payment is made in accordance with the payment (S303), the payment of online fees, etc. After the payment is completed, the reservation number / reservation is transmitted online (email, etc.) (S304).
As described above, the payment method may be performed by credit card payment, real time account transfer or other payment method through the
In this case, if the customer wants to pay the minimum basic cost according to the procedure, the cost of purchasing the tourism product is added to the minimum basic cost of the procedure (for example, in the case of nose surgery, the minimum basic cost of 2 million won).
Next, in the case of a medical product, it is determined whether or not the procedure is desired (S305), and if the procedure is desired, it is again determined whether the procedure is satisfied (S306).
If the procedure is satisfactory, the procedure ends. If the procedure is unsatisfactory, steps S114 to S122 of FIG. 7A are performed as described above (S307).
In other words, as described above, if the procedure is satisfactory, the process ends. If the dissatisfaction is satisfied, the customer may selectively apply for customer safety after-sales service (S114) or request a legal (adviser) lawyer application (S120).
If the customer pays the application fee (the relevant fee) in order to apply for customer safety after-sales application (S115), the
After that, if the customer wants to receive an answer from the medical institution (doctor) (S117) and wants to receive an answer, after adjusting the after-sales schedule schedule and completing the after-service reservation agency procedure, and sending the final answer to the customer online ( S118) and ends.
If you do not want to receive an answer after the online service to the customer for reasons that are inappropriate after the service (S119) is terminated.
On the other hand, if the customer dissatisfied with the procedure (S120) requesting the law (advise) lawyers application agency (Payment) to pay the application fee (appropriate fee) (S121), after brokering the law (advise) lawyers (S122) Quit.
In the case of a tourist product, it is determined whether or not the user wants to use the tourist product (S308).
If the client does not receive the procedure due to an unexpected situation, or if the tourist product is not available, a certain percentage (%) of the total cost to be paid (medical product + tourist product purchase) is deducted, and the remaining costs excluding the penalty are deducted. Return to customer's online payment account and exit.
FIG. 8 is a flowchart illustrating a medical and tourism product brokerage work performed for medical and tourism related companies (organizations) of domestic and overseas medical services, tourism services, and medical and tourism product sales systems using the Internet network according to the present invention.
As shown in FIG. 8, first, when the domestic or overseas travel agency, a professional agency, a attracting / agent company (organization) is connected to the
After selecting the language, log in and sign up according to the agreement (S402), select a corresponding country (region), and determine whether a mediation of medical products, medical services, or tourism products is desired (S404, S422).
As a result of the determination, if the mediation is selected, the reservation process is performed through the homepage provided by the
That is, the
Accordingly, the
Thereafter, according to the medical law to perform online payment (S406) to act on behalf of payment (submission fee payment agency).
Next, if it is determined whether or not a procedure is desired (S407), and if a procedure is desired, the final schedule is transmitted online (S408), and at the same time, the
On the other hand, if the customer does not receive the procedure due to an unexpected situation, a certain percentage (%) of the total cost (medical product purchase) to be paid is deducted as a penalty (S421), and the remaining costs excluding the penalty are returned to the customer's online payment account. Then exit.
If it is determined whether or not you want to mediate medical and tourism products (S422), and if you want to mediate medical and tourism products (S410), the procedure and the tourism products are provided (S410), and the result of the procedure is determined to be satisfied (S411).
If the procedure is satisfactory, it ends, and if it is dissatisfied, the customer selectively requests after-sales service (S412) or requests a legal (adviser) lawyer application (S418).
If the customer wants to apply for customer safety after-sales service, pay the application fee (the relevant fee) (S413), the head office (10) acts for the customer safety after-sales service request, such as sending a photo of the treatment site to the medical institution (doctor) ( S414).
That is, the reason for the need for after-sales service, such as the opinion of the customer-reliable after-service advisory medical staff, is sent.
If the customer wants to receive a response by determining whether the customer wants to be answered by the medical institution (doctor) (S415), after adjusting the after-sales schedule schedule and completing the after-service reservation agency procedure, and transmits the final answer online to the customer (S416). Then exit.
If you do not want to receive the answer after the service is not suitable for the reason for online transmission to the customer (S417) and ends.
On the other hand, if the customer requests a legal (advising) lawyer application agent (S418) due to dissatisfaction with the procedure (S418) and pays the application fee (the relevant fee) (S419), after brokering the legal (advising) lawyer, the brokerage fee is paid (S420). Quit.
In other words, the on-line intermediary (agent) role related to the above-mentioned medical and tourism products is selected from the group of medical institutions in each medical field to select the medical staff who will perform the corresponding client (patient), and then to the reservation agent and the account of the head office (10). A fee payment agency paying the amount of the deposit deposited to the medical institution 20 (excluding the contract fee), a fee that is mutually contracted from the surgery expenses deposited into the account of the head office 10 (customer fee is subject to the relevant medical law). On-line customer (patient) fee payment to pay to the account of the head office (10), if the future customer (patient) requests the after-sales service (A / S) according to the procedure, the customer safety A / S coordination committee (not shown) Customer's relief A / S application and reception agency, reservation number, reservation schedule, how to use according to schedule, etc. Executes scheduled product schedule and schedule dispatch agent to send.
Figure 9a is an exemplary view of travel use medical, tourism reservation form according to the invention, Figure 9b is an illustration of a travel use enrollment application form.
10A to 10P illustrate exemplary schedules according to medical and tourism product schedules according to the present invention.
As an example, when a foreign medical tourism customer clicks to select a cosmetic surgery field-nose field II (relief type) among medical tourism products, as shown in FIG. 10F.
Schedule: 9 nights and 10 days
Price: 2 million won (included in the product price) + a (a may vary depending on the procedure and paid to the medical institution before the procedure)
Details: Silicon (implant) 2 million won / ear cartilage transplant 3 million won / Mabu Rico correction 2.5 million won / bulbous nose correction 3.5 million won / white nose correction 3.5 million won / reoperation 4 million won / etc.
Explaining the schedule schedule as an example,
Day 1: Consultation with medical staff before surgery
Day 2: stable after the procedure
3-4 days: Sightseeing
Day 5: Visit in the morning to check the treatment area, sightseeing in the afternoon
6-8 days: Sightseeing
Day 9: Visit in the morning to check the treatment area, sightseeing in the afternoon
10th: Departure
Is done.
11 is a view showing an example of the cosmetic surgery field and herbal medicine programs for overseas medical and tourism customers according to the present invention, a is an exemplary diagram of the cosmetic surgery high-speed program (5 minutes ~ 1 hour), b 3 is a four-day program example of cosmetic surgery, c is a six-day and seven-day program example of cosmetic surgery, d is an eight-day and nine-day program illustration of the cosmetic surgery, e is an illustration of the herbal medicine program.
The present invention promotes the vitalization of the medical tourism industry by providing accurate medical, tourism, medical and tourism information to domestic and overseas medical and tourism customers online through the Internet, and also provides medical and tourism for each field. It is a domestic and overseas medical, tourism service and medical and tourism product sales system that enables the purchase of goods quickly and conveniently through information and the fair tax payment of the medical tourism industry through online.
1 is a whole flow diagram showing the performance flow of domestic and overseas medical, tourism services and medical, tourism product sales system using the Internet network according to the present invention.
Figure 2 is an illustration of the flow of work with domestic and overseas medical, tourism services and medical, tourism product sales system and cooperation partners using the Internet network according to the present invention.
Figure 3 is an illustration of medical and tourism products in accordance with the present invention.
Figure 4 is a block diagram of domestic and overseas medical, tourism services and medical, tourism product sales system using the Internet network according to the present invention.
Figure 5 is a detailed configuration of the head office server in the domestic and overseas medical, tourism services and medical, tourism products sales system using the Internet network according to the present invention.
Figure 6 is a flow chart of the medical product, tourism product, medical and tourism product selection mode of the domestic and overseas medical, tourism services and medical, tourism product sales system using the Internet network according to the present invention.
Figure 7a is a medical product selection work flow chart for the domestic and overseas medical, tourism services and medical, tourism product sales system medical, tourism customers (individual) using the Internet network according to the present invention.
Figure 7b is a flow diagram of the tourism product selection task for medical and tourism customers (individual) of domestic and overseas medical, tourism services and medical, tourism product sales system using the Internet network according to the present invention.
Figure 7c is a flow chart of the domestic and overseas medical care, tourism services and medical care, tourism product sales system for medical and tourism customers (individual) simultaneous selection tasks performed using the Internet network according to the present invention.
Figure 8 is a flow chart of medical and tourism products brokerage for domestic and overseas medical, tourism services and medical, tourism products sales system using the Internet, according to the present invention for medical, tourism-related companies (groups).
Figure 9a is an illustration of travel use medical, tourism reservation in accordance with the present invention.
Figure 9b is an illustration of a travel usage enrollment application form according to the present invention.
10a to 10p is a diagram illustrating a schedule according to the schedule of medical care, tourism products according to the present invention.
11 is an example of the cosmetic surgery field and herbal medicine program for overseas medical and tourism customers according to the present invention.
* Description of the symbols for the main parts of the drawings *
10: Head Office 11: Head Office Server
20: medical institution 21: medical institution server
30: Domestic and overseas travel agency 31: Domestic and overseas travel agency server
40: Hotel 41: Hotel PC
50: Restaurant 51: Restaurant PC
60: Airline 61: Airline PC
70: spa / beauty treatment institution 71: spa / beauty treatment server
80: tourism agency 81: tourism agency server
Claims (13)
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| KR1020090014235A KR20100095115A (en) | 2009-02-20 | 2009-02-20 | Medical treatment and tourist service system and medical treatment and tourist goods selling system using internet |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| KR1020090014235A KR20100095115A (en) | 2009-02-20 | 2009-02-20 | Medical treatment and tourist service system and medical treatment and tourist goods selling system using internet |
Publications (1)
| Publication Number | Publication Date |
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| KR20100095115A true KR20100095115A (en) | 2010-08-30 |
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| Application Number | Title | Priority Date | Filing Date |
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| KR1020090014235A KR20100095115A (en) | 2009-02-20 | 2009-02-20 | Medical treatment and tourist service system and medical treatment and tourist goods selling system using internet |
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Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| KR20140039447A (en) * | 2012-09-24 | 2014-04-02 | 김정민 | System for providing smart travel service and method for thereof |
| KR101397128B1 (en) * | 2012-05-15 | 2014-05-27 | 최송운 | Medical tour service system and a method thereof |
| KR20210025275A (en) | 2019-08-27 | 2021-03-09 | 송아람 | Medical tour service method and computing device for executing the method |
| KR20210058672A (en) * | 2019-11-13 | 2021-05-24 | 배재대학교 산학협력단 | Interactive medical package service delivery system and method |
| KR20210058673A (en) * | 2019-11-13 | 2021-05-24 | 배재대학교 산학협력단 | Consumer health information customized service delivery system and method |
-
2009
- 2009-02-20 KR KR1020090014235A patent/KR20100095115A/en not_active Application Discontinuation
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| KR101397128B1 (en) * | 2012-05-15 | 2014-05-27 | 최송운 | Medical tour service system and a method thereof |
| KR20140039447A (en) * | 2012-09-24 | 2014-04-02 | 김정민 | System for providing smart travel service and method for thereof |
| KR20210025275A (en) | 2019-08-27 | 2021-03-09 | 송아람 | Medical tour service method and computing device for executing the method |
| KR20210058672A (en) * | 2019-11-13 | 2021-05-24 | 배재대학교 산학협력단 | Interactive medical package service delivery system and method |
| KR20210058673A (en) * | 2019-11-13 | 2021-05-24 | 배재대학교 산학협력단 | Consumer health information customized service delivery system and method |
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