KR102438321B1 - Digital signage and fault diagnosis method thereof - Google Patents

Abstract

The present invention relates to a digital signage and a fault diagnosis method thereof, capable of maximizing operation efficiency of the digital signage. The digital signage comprises: an identification recognition unit generating identification recognition information by recognizing the identification of a civil petitioner; a scan unit receiving the input of an application form of a civil affair document, which the civil petitioner wants to issue, from the civil petitioner and recognizing subscription information on the civil affair document by scanning the application form; a printer transmitting the identification recognition information and the subscription information on the civil affair document to a civil complaint server and issuing the corresponding civil affair document when issuing information of the civil affair document and an issuing command are received; a shredder shredding and discarding the application form when issuing the civil affair document is completed; multiple sensors sensing an operation state of each device; and a control unit diagnosing whether each device malfunctions by monitoring the operation state of each device in real time based on a sensing signal of the sensor and controlling that a malfunction history is displayed on a screen of a user interface when the malfunction occurs. Therefore, whether the digital signage applied with the shredder malfunctions or not can be diagnosed in real time. Moreover, when the digital signage malfunctions, the malfunction can be displayed on the screen of the user interface.

Description

DIGITAL SIGNAGE AND FAULT DIAGNOSIS METHOD THEREOF

The present invention relates to a digital signage and a method for diagnosing a failure thereof, and more particularly, to a digital signage for issuing civil documents and diagnosing whether a failure has occurred and a method for diagnosing a failure thereof.

In general, a civil service window for issuing civil complaint documents is provided in public offices. At the civil service counter in each of these public offices, after confirming the identity of the civil petitioner (or civil petitioner), the issuance fee for the civil petitioner's application is collected and issued.

Recently, for convenience, an automatic civil document issuance device has been installed and operated in a government office or subway station, etc. to automatically receive civil civil documents.

For example, the following Patent Documents 1 and 2 disclose a configuration of an automatic civil document issuance device according to the prior art.

However, since the number of civil documents that can be issued using the automatic civil document issuance system is limited, there are many civil documents that can only be issued by visiting a government office in person. There are also many applicants for complaints.

If there are many civil petitioners who want to issue civil documents, the civil petitioner waits according to the waiting number, and when it is their turn, they request and receive the desired civil petition documents. have no choice but to

In addition, since the civil servants in charge of handling civil complaints cannot know in advance what civil documents requested by the civil petitioner, they issue the civil petition documents and collect the issuance fee after confirming the requested civil documents through dialogue with the civil petitioner.

In addition, in order to receive the civil petitions, the civil petitioner must manually fill out the application for issuance of civil documents, and the civil servants in charge of the civil affairs process must go through a series of processes to process the application after confirming the written application and issuing the relevant civil documents. .

As described above, as it takes a lot of time and effort to check the application for civil documents and to issue the civil documents, there is a need to develop a technology that can easily issue civil documents using digital signage.

In addition, as personal information such as personal information of the complainant is recorded in the application form, it is also required to develop a technology that can properly discard the application form after applying for civil documents by applying a shredder to digital signage in line with the recently strengthened demand for personal information protection. is becoming

At the same time, there is a demand for the development of a technology capable of automatically diagnosing and displaying whether a shredder applied to digital signage has failed.

Republic of Korea Patent Registration No. 10-1760644 (Announced on July 24, 2017) Republic of Korea Patent Registration No. 10-1553641 (Announced on September 16, 2015)

It is an object of the present invention to solve the above problems, and to provide a digital signage that can easily issue civil documents.

Another object of the present invention is to provide a digital signage capable of automatically diagnosing the operating state of a shredder applied to a digital signage and displaying a breakdown history when a failure occurs, and a failure diagnosis method thereof.

In order to achieve the above object, the digital signage according to the present invention is an ID recognition unit that recognizes the ID card of the complainant and generates identification information, receives the application for the civil document to be issued from the complainant and scans the civil complaint document A scanner that recognizes the application information, sends the identification information and civil application information to the civil affairs server, and when the issuance information and the issuance order of the civil documents are received, the printer issues the civil documents, and the issuance of the civil documents is delayed. A shredder that shreds and discards the application form after completion, a plurality of detection sensors that detect the operation status of each device, and real-time monitoring of the operation status of each device based on the detection signals of the detection sensors to determine whether each device has failed It is characterized in that it comprises a control unit for diagnosing, and controlling to display the breakdown of the failure occurrence on the screen of the user interface when a failure occurs.

In addition, in order to achieve the above object, the digital signage failure diagnosis method according to the present invention includes the steps of (a) receiving a civil application application from a scanning unit and scanning it to recognize the application information for the civil application, (b) Issuing the civil petition document using a printer according to the approval of the civil petition server and the civil petition handling person terminal; (c) shredding and discarding the application form after the issuance of the civil petition document is completed using a shredder; (c) The control unit monitors the operation state of each device in real time based on the detection signals of a plurality of detection sensors for detecting the operation state of each device provided in the digital signage and diagnoses whether a failure of each device occurs and (d) failure As a result of the diagnosis, when a failure occurs, it characterized in that it comprises the step of displaying the failure occurrence history on the screen of the user interface.

As described above, according to the digital signage and its failure diagnosis method according to the present invention, the application form for issuance of civil documents is scanned, the corresponding civil documents are issued based on the corresponding application, and the application is processed after the issuance of the civil documents. By automatically shredding and discarding, the effect of being able to safely protect by preventing the exposure of personal information described in the application is obtained.

And according to the present invention, by diagnosing in real time whether a failure of the digital signage to which the shredder is applied has occurred, displaying the failure on the screen of the user interface, and notifying the civil service server and the administrator terminal for prompt repair, the The effect of maximizing operating efficiency is obtained.

1 is a block diagram of a civil document issuance system using a digital signage according to a preferred embodiment of the present invention;
2 is a perspective view illustrating a digital signage according to a preferred embodiment of the present invention;
3 is a block diagram of the digital signage shown in FIG. 2;
4 is a flowchart illustrating a step-by-step method for diagnosing a failure of a digital signage according to a preferred embodiment of the present invention.

Hereinafter, a digital signage and a fault diagnosis method thereof according to a preferred embodiment of the present invention will be described in detail with reference to the accompanying drawings.

First, before explaining the configuration of the digital signage according to the preferred embodiment of the present invention, the configuration of the civil application issuance system using the digital signage according to the preferred embodiment of the present invention will be described with reference to FIG. 1 .

1 is a block diagram of a system for issuing civil documents using digital signage according to a preferred embodiment of the present invention.

As shown in FIG. 1 , the civil civil document issuance system 10 using digital signage according to a preferred embodiment of the present invention includes a digital signage (or kiosk) 100 , a civil petition server 200 and a civil affairs handling officer terminal. (300) may be included.

Of course, the configuration of the civil document issuance system 10 according to the present invention is not necessarily limited thereto.

For example, one civil complaint server 200 may be linked with a plurality of digital signage 100 and a plurality of civil complaint handling personnel terminals 300 .

Since the digital signage 100 is configured to provide a service to a civil servant who wants to visit a government office and receive a civil petition document, it may be installed in or near a public office.

The digital signage 100 provides an environment (environment for application for issuance of civil documents) in which a civil petitioner (or civil petitioner) can apply for issuance of civil documents according to a preset application program for issuance of civil documents, and the civil petitioner uses digital signage You can apply for issuance of civil documents by using the application environment for issuance of civil documents provided by (100).

The digital signage 100 transmits (or provides) the civil petition issuance application information input by the civil petitioner to the civil petition server 200, and the civil petition server 200 is the terminal of the person in charge who handles the civil complaint (the terminal in charge of handling civil complaints) , 300) to notify the receipt of the application for issuance of civil documents to inform that the application for issuance of civil documents has been received.

In the present embodiment, since the civil complaint relates to the issuance of civil complaint documents, the civil complaint handling terminal 300 may be expressed as 'the civil complaint document issuing officer terminal'.

Of course, the present invention is not necessarily limited thereto, and it should be noted that the present invention may be changed to be applicable to all civil complaints processed by the application prepared for civil complaint handling, such as receipt of civil complaint documents as well as issuance of civil complaint documents.

In addition, the present invention can provide a function of issuing a prescription and a receipt for medical treatment applied to a hospital, or a function of issuing necessary documents when applied to a school, in addition to the function of issuing civil documents at a government office.

That is, the digital signage 100 according to the present invention may further provide various additional functions as well as issuing civil documents depending on the place or institution to which it is applied.

Referring back to FIG. 1 , the civil service server 200 may notify the civil affairs document issuance application reception to the civil affairs processing officer terminal 300 based on the information from the digital signage 100 .

The civil complaint server 200 receives the identification information and the issuance application civil document information from the digital signage 100, determines the civil complaint handling officer terminal 300 that processes the civil complaint document, and the determined civil civil affairs handling officer terminal 300 ) to notify the receipt of application for issuance of civil documents.

Here, the civil complaint server 200 approves to be issued directly through the digital signage if the application for civil registration is a document that can be issued by the digital signage 100, such as a resident registration copy, and digitally such as a house or land register In the case of a document that cannot be issued by the signage 100 , the application for issuance of the relevant civil document may be notified to the terminal 300 in charge of handling civil complaints.

In addition, in the case of a civil application document for reception, such as a birth report, the civil complaint server 200 may transmit the received application to the relevant civil complaint handling terminal 300 and notify the digital signage 100 to issue a receipt. .

That is, the civil service server 200 approves the digital signage 100 to directly issue the issuance according to the type of document for which the civil petitioner has applied for issuance, or determines the civil petition handling person terminal 300 to notify the application information, and the civil petitioner You can direct them to the window.

The issuance application civil document information may be a civil document application scanned by the digital signage 100 .

For example, the application for civil documents may include the name of the civil documents to be issued, personal information of the applicant, and information on a deadline or date to be included in the civil documents.

To this end, the civil affairs server 200 may store the terminal information of the person in charge of each civil complaint document, and determine the terminal 300 in charge of handling the civil affairs corresponding to the civil application application for issuance by referring to the stored terminal information of the person in charge of each civil complaint document.

When notifying the application for issuance of civil documents, the civil service server 200 may provide identification information and civil document information for the application for issuance to the terminal 300 in charge of handling civil affairs.

In addition, when the fee processing completion information or fee non-payment information is additionally provided from the digital signage 100 , the civil complaint server 200 may additionally provide the fee processing completion information or the fee non-payment information to the civil complaint handling officer terminal 300 . .

At the same time, the civil affairs server 200 counts the number of times of notifying the civil affairs document issuance application reception to the civil civil affairs processing officer terminal 300, and notifies the civil civil affairs document issuance application reception reception to the civil civil affairs processing officer terminal 300, and count information may be provided to the terminal 300 in charge of handling civil complaints.

Alternatively, the civil complaint server 200 may provide the civil complaint processing officer terminal 300 with information on the time of notifying the civil application document issuance application reception receipt to the civil complaint processing officer terminal 300 while notifying the civil application document issuance application reception.

In this way, when the civil affairs server 200 provides the count information or time information to the civil affairs processing officer terminal 300, the civil civil affairs processing officer terminal 300 can display the count information or time information, so that the civil affairs processing officer counts information You can issue civil documents sequentially by checking information or time information.

To this end, the civil petition server 200 may provide the count information to the digital signage 100 so that the digital signage 100 displays the count information as the civil petitioner's receipt number.

In addition, the civil complaint server 200 provides the digital signage 100 with information on the counter number in which the civil affairs processing officer terminal 300 is installed, along with the count information, so that the digital signage 100 displays it, so that the civil petitioner can request his/her civil complaints. You can make it possible to know at which window the issuance of documents takes place.

For example, count information and/or counter number information provided from the digital signage 100 is transmitted to the control unit 160 of the digital signage 100 , and the control unit 160 of the digital signage 100 is configured with a user interface Count information and/or window number information may be displayed through 110 .

To this end, the civil service server 200 may store window number information for each terminal in charge, and determine the window number corresponding to the terminal 300 in charge of handling civil complaints by referring to the stored window number information for each terminal in charge.

Upon receiving a notification of receipt of the application for issuance of civil documents from the civil affairs server 200, the civil affairs handling officer terminal 300 may display identification information provided at the time of notification and civil affairs document information for the issuance application so that the civil affairs handling officer can confirm.

In addition, the civil complaint handling person terminal 300 may display additionally provided information on completion of processing of fees or information on non-payment of fees upon notification.

In addition, the civil complaint handling officer terminal 300 may additionally display count information or time information provided from the civil complaint server 200 .

Therefore, the civil affairs handling officer may issue civil documents based on the information displayed on the civil civil affairs handling officer terminal 300 , and if there is the non-payment of the fee, the fee may be settled.

At the same time, the civil affairs server 200 and the civil affairs processing officer terminal 300 recognize the contents written for issuance of civil documents in the scanned image of the civil application form, and whether information necessary for issuing civil documents is omitted and whether the submitted documents are omitted. It is possible to inspect the back and notify the test result to the digital signage 100 .

On the other hand, the digital signage 100 according to the present invention monitors the operating state of each device, in particular, the shredder 190 to automatically diagnose whether a failure occurs, and when a failure occurs, the failure occurrence history is displayed on the screen to provide it to the administrator. can

Next, a configuration of a digital signage according to a preferred embodiment of the present invention will be described in detail with reference to FIGS. 2 and 3 .

2 is a perspective view illustrating a digital signage according to a preferred embodiment of the present invention, and FIG. 3 is a block diagram of the digital signage shown in FIG. 2 .

Hereinafter, terms indicating directions such as 'left', 'right', 'front', 'rear', 'up' and 'downward' are defined as indicating each direction based on the state shown in each figure. do.

Digital signage 100 according to a preferred embodiment of the present invention includes a user interface 110 , a civil document database (database, DB) 120 , an identification card recognition unit 130 , a fee processing unit 140 , and a storage unit 150 . ), a control unit 160 and a communication unit 170 may be included.

In addition, the digital signage 100 according to a preferred embodiment of the present invention scans the civil petition application form written by the civil petitioner, and transmits the scanned image to the civil petition server 200 to be approved and issued, or if the civil petition document cannot be issued It may be implemented to transmit the civil petitions to the terminal 300 in charge of handling civil affairs through the civil affairs server 200 to issue the requested civil documents.

The main body 101 forming the outer shape of the digital signage 100 may be formed in a pillar shape installed perpendicular to the ground.

The user interface 110 may be disposed on the front upper portion of the main body 101 , and other devices may be installed inside the main body 101 .

Here, the user interface 110 may be disposed to be inclined toward the rear upward by a preset angle so that the civil petitioner can easily check and manipulate the screen.

In addition, the digital signage 100 further includes a scanning unit 180 that scans a document, that is, an application form, input through a document input port 103 provided on one side of the main body 101, for example, on the front side, and generates a scanned image. can do.

The scan unit 180 provides the scanned image to the control unit 160 , and the control unit 160 may control to display the scanned image through the user interface 110 so that the civil servant can check the scanned image.

Here, the control unit 160 transmits the scanned image to the civil petition server 200 through the communication unit 170, and the civil petition server 200 analyzes the scanned image and approves the issuance of the civil petition document, or the digital signage 100 ), in the case of a civil document that cannot be issued, the scanned image and the civil document may be transmitted to the terminal 300 in charge of handling the issuance of the relevant civil document.

Meanwhile, in the present embodiment, the digital signage 100 may further include a printer 104 for outputting civil documents or receipts, and a shredder 190 for shredding an application for which scanning and issuance of documents is completed.

That is, when a civil petitioner fills out an application for issuance of civil complaint documents and puts it in the document input port 103 of the digital signage 100, the scanning unit 180 sends the scanned image to the civil complaint server 200 and the civil complaint handling terminal ( 300) can be transmitted.

When the civil affairs document issuance information and the issuance command are received from the civil affairs processing officer terminal 300 , the control unit 160 may control the operation of the printer 104 to issue the civil affairs document according to the received issuance information. The civil documents printed by the printer 104 may be issued to the civil servants through the document issuing port 105 formed in the main body 101 .

And, when the issuance of civil documents is completed, the control unit 160 may control the operation of the shredder 190 to shred the scanned application.

At the same time, the control unit 160 monitors the operation state of each device in real time to automatically diagnose whether a failure of each device occurs, and when a failure occurs, the failure occurrence history is displayed on the screen of the user interface 110 to provide it to the administrator. can

The shredder 190 is installed inside the main body 101, is connected to the document input port 103, and is provided at the lower portion of the shredder 191 and the shredder 191 for cutting documents into preset horizontal and vertical lengths. It may include a collection container 192 for temporarily collecting the shredded shreds.

The shredded end 191 may include a plurality of cutters that are continuously assembled to cross each other at a first rotational shaft and a second rotational shaft, and the first rotational shaft and the second rotational shaft arranged in parallel with each other.

The collection container 192 is formed in a hexahedral shape with an open upper surface so as to collect the shredded debris that is shredded and dropped at the shredded end 191, that is, the shredded material, and the collected shredded material can be easily removed from the main body 101 outside. To be discharged, it may be detachably coupled to one side of the body 101 .

The shredder 190 configured in this way may also shred and discard various documents put into the document input port 103 for the complainant to discard, including receipts or receipts issued to the complainant.

On the other hand, in the present embodiment, the shredder 190 has a plurality of detection sensors (not shown) for detecting the input state, jamming state, and saturation state of the shredded goods collected in the collection container 192 of documents including applications or receipts. ) is provided, and the detection signal of each detection sensor may be transmitted to the control unit 160 .

Of course, the detection sensor is not only the shredder 190, but also between the ID slot 102 and the ID recognition unit 130, between the document slot 103 and the scanning unit 180, and the printer 104 and the document issuing port 105. ) can also be installed.

The control unit 160 receives the detection signal of each detection sensor and monitors the operating state of each device. The diagnosis unit 162 and a signal generating unit 163 for generating a control signal to display a failure state of the malfunctioning device when a failure occurs in one or more devices as a result of the failure diagnosis may be included on the screen.

Here, the control unit 160 may code the monitoring result information of monitoring the operation state of each device and the breakdown details of the device in which the failure occurred and store it in the storage unit 150 .

As described above, according to the present invention, it is possible to automatically diagnose whether a failure has occurred by monitoring the operating state of each device in real time, and to display the breakdown of the failure occurrence on the screen and provide it to the manager.

Meanwhile, the control unit 160 transmits the monitoring result information and the failure history information stored in the storage unit 164 to the management terminal (not shown) that manages the civil complaint server 200 and the digital signage 100 through the communication unit 170 . ) can also be sent.

Accordingly, the present invention can maximize the operational efficiency of the digital signage by diagnosing in real time whether each device provided in the digital signage has a failure and notifying the civil service server and the administrator terminal for prompt repair.

In FIG. 3 , the user interface 110 may perform a function of displaying a civil application issuance application environment and a function of receiving information from the outside, and may be, for example, a touch screen.

For example, the user interface 110 may display the types of civil documents provided by the control unit 160 , and provide information corresponding to the civil documents selected from the displayed types of civil documents to the control unit 160 .

The selected civil document is a document that the civil petitioner wants to be issued, and the information provided by the user interface 110 to the control unit 160 may be expressed as 'issuance application civil document information'.

The civil documents database 120 stores various types of civil documents that the civil servant can select through the civil service issuance service provided by the civil document issuance system 10 of the present invention.

For example, information on all documents that can be processed in a government office where the digital signage 100 is installed (information on civil documents that can be applied for issuance) may be stored in the civil document database 120 .

The ID recognition unit 130 may recognize the ID input through the ID slot 102 provided in the main body 101 of the digital signage 100 , and provide ID identification information to the controller 160 .

For example, the identification card recognition unit 130 may scan the identification card to recognize information recorded on the identification card, and provide identification identification information to the control unit 160 .

For example, the ID recognition unit 130 provides identification information to the user interface 110 so that the user interface 110 displays the information recognized by the ID identification unit 130, so that the civil servant recognizes information You can check that it is correct.

Here, a camera (not shown) is installed in the main body 101 so as to determine whether the identification information and the civil petitioner who applied for the issuance of the civil documents are the same, and the image taken by the camera is the identification information and the It may be transmitted to the civil complaint server 200 and the civil complaint handling person terminal 300 together.

The fee processing unit 140 is a configuration for processing (or collecting) the fee required for issuing civil documents, and when the fee processing is completed, it may provide the control unit 160 with information on the completion of processing of the fee indicating that the processing of the fee is completed.

For example, the fee processing unit 140 connects online to the bank account designated by the complainant and processes the fee through the automatic payment processing method, or connects online to the bank account linked to the card input by the complainant and the automatic payment processing method Fees can be handled in a variety of ways, such as processing fees through

The fee processing unit 140 may provide the fee processing status to the user interface 110 so that the user interface 110 displays the fee processing status, so that the civil servant can check the fee processing status.

For example, the fee processing unit 140 may operate under the control of the control unit 160 , and starts an operation when receiving an operation-on signal from the control unit 160 , and returns to the control unit 160 when the operation ends. An operation completion signal may be provided.

The fee processing unit 140 may provide and display an environment in which a fee payment method can be selected through the user interface 110 , and may process the fee according to the payment method selected in the fee payment method selection environment.

For example, the fee processing unit 140 may receive cash to pay the fee or use a credit card or a payment application of a smart phone to pay the fee.

To this end, the fee processing unit 140 transmits the recognized information to the financial server through the IC chip of the credit card or check card, or the card recognizer 141 for recognizing the information of the smart phone in which the payment application is executed, and the recognized information through the civil service server 200 . It may include a receipt issuer 142 that transmits to (not shown) and prints payment information including payment amount, date, and details when payment approval information is received. In addition, when digital signage is applied to a hospital or school, the fee processing unit may further include a code recognizer 143 for recognizing a barcode or QR code written on a medical card or student ID.

In addition, the fee processing unit 140 provides an environment in which it is possible to select whether to pay the fee through the fee processing unit 140 or to pay the fee directly at the civil complaint window, and when the payment through the fee processing unit 140 is selected and the fee collection is completed Fee processing completion information may be provided to the control unit 160 , and when payment through the civil complaint window is selected, the non-payment information may be provided to the control unit 160 .

In addition, the fee processing unit 140 converts the fee information to be paid into a QR code to be displayed on the screen of the user interface 110 so that the civil petitioner can pay the fee by using the payment application of the smartphone. .

Therefore, the civil petitioner can pay the fee by recognizing the QR code displayed on the screen after executing the payment application on the smartphone.

In this embodiment, an example in which the fee processing unit 140 is configured in the digital signage 100 is described, but the fee processing unit 140 may not be configured in the digital signage 100 .

The storage unit 150 stores various types of information necessary for the operation of the digital signage 100 , and may store, for example, a civil application issuance application program.

In addition, the storage unit 150 may code and store the monitoring result information of monitoring the operating state of each device and the breakdown details of the device in which the failure occurred.

The control unit 160 is configured to control the overall operation of the digital signage 100 , and enables the digital signage 100 to provide a civil service document issuance service.

The control unit 160 may operate according to the application program for issuance of civil documents stored in the storage unit 150 to provide and display information on civil documents available for application stored in the civil documents database 120 to the user interface 110 .

The control unit 160 may receive information on a civil document selected from among the civil documents available for application for issuance displayed on the user interface 110 (a civil application document for issuance application), and may provide information on the civil application document for issuance application to the civil service server 200 . .

The control unit 160 may receive identification information (scan information or identification information) from the identification recognition unit 130 , and may provide identification identification information and civil application document information for issuance to the civil complaint server 200 .

In addition, when receiving the fee processing completion information or the fee non-payment information from the fee processing unit 140, the control unit 160 may additionally provide the fee processing completion information or the fee non-payment information to the civil complaint server 200 or the person in charge terminal 300. have.

The communication unit 170 is a component in charge of communication with the civil complaint server 200 and the civil complaint processing officer terminal 300 , and provides information from the control unit 160 to the civil complaint server 200 or the civil complaint processing officer terminal 300 . and may receive information from the civil affairs server 200 or the civil affairs handling officer terminal 300 . For example, the communication unit 170 may include a wireless communication module or a wired communication module to provide and receive information through wireless or wired communication with the civil complaint server 200 and the civil complaint processing officer terminal 300 .

Of course, the present invention is not necessarily limited thereto, and may be configured by excluding some configurations from among the above configurations or by adding configurations of new functions.

As described above, the present invention can scan an application prepared for issuance of civil documents and transmit it to the terminal in charge of issuing the relevant civil documents, and issue the corresponding civil documents based on the transmitted application.

In addition, the present invention can protect the personal information written in the application form by preventing the leakage of personal information written in the application form by automatically shredding and discarding the application form for issuance of the civil application document after the issuance of the civil application document.

Of course, according to the present invention, a receipt for a document issuance cost or a document to be discarded from among the issued documents may be input through the document slot 103, shredded, and discarded.

Next, a method for diagnosing a failure of a digital signage according to a preferred embodiment of the present invention will be described in detail with reference to FIG. 4 .

4 is a flowchart illustrating a method for diagnosing a malfunction of a digital signage step by step according to a preferred embodiment of the present invention.

In step S10 of FIG. 4 , the ID recognition unit 130 of the digital signage 100 recognizes the ID input through the ID slot 102 and generates ID recognition information.

At this time, the control unit 160 controls to display the scanned identification information on the screen of the user interface 110 so that the civil servant can check the scanned identification information.

In step S12 , the control unit 160 controls to display information on civil documents available for issuance on the screen of the user interface 110 , and the civil petitioner wants to receive issuance among civil documents available for issuance displayed on the screen of the user interface 110 . You can choose documents. In this case, the controller 160 may control the operation of the printer 104 to print and provide an application form for applying for civil documents selected by the civil petitioner.

The complainant selects a civil document, fills out an application to apply for the selected civil document, and inserts it through the document input port 103 .

Then, the application input through the document input port 103 is transmitted to the scan unit 180, and the scan unit 180 scans the input application form and generates a scanned image (S14). At this time, the scan unit 180 may recognize the civil application information written in the application form and provide it together with the scanned image.

The scanned image and application information generated in this way are transmitted to the civil complaint server 200 together with identification information, and the civil complaint server 200 uses the scanned image, application information for civil documents, and identification information to handle civil complaints in charge of the relevant civil documents. It notifies the person in charge terminal 300 . Then, the civil affairs handling officer terminal 300 writes the civil application document application information and the identification information on the relevant civil document form and displays it on the screen, and the civil affairs processing officer approves the issuance of the relevant document after confirming the displayed application information and ID identification information do (S16).

At this time, the civil service server 200 checks whether the requested civil document is a document that can be issued by the digital signage 100, and if the requested civil document is a civil document that cannot be issued, scan image and civil application information and identification card recognition The information is notified to the terminal 300 in charge of handling civil affairs in charge of the relevant civil documents. Then, the civil affairs handling officer terminal 300 writes the civil application document application information and the identification information on the relevant civil document form and displays it on the screen, and the civil affairs processing officer confirms the displayed application information and the identification information and then approves the issuance. When the issuance order is entered, the relevant civil service document is printed and issued. At this time, the control unit 160 receives the window information in which the civil affairs processing officer terminal 300 that issues the relevant civil affairs document is located through the civil affairs server 200 , and displays the received window information on the screen of the user interface 110 . It can be controlled to guide the complainant.

On the other hand, in step S18, when the approved civil document issuance information and the issuance command are received from the terminal 300 in charge of handling civil affairs, the control unit 160 of the digital signage 100 prints and issues the civil document to the printer 104 ) to control the drive.

Therefore, the civil document printed by the printer 104 is issued to the civil servant through the document issuing port 105 .

At this time, the control unit 160 transmits the application form prepared by the civil petitioner to the shredder 190, and controls the application to be shredded and discarded by rotating a plurality of cutters provided in the shredder 191 (S20).

Of course, the civil petitioner may insert a receipt for the cost of issuance of documents or a document to be discarded from among the issued documents through the document input port 103, further shredded and discarded.

On the other hand, in the process of issuance of civil documents as described above and shredding an application or receipt using the shredder 190, a plurality of detection sensors provided in the shredder 190 include the input state of the document including the application or receipt, The jammed state, the saturation state of the shredded water collected in the collection container 192, etc. are sensed, and the detection signal of each detection sensor is transmitted to the control unit 160 .

Therefore, the monitoring unit 161 provided in the control unit 160 receives the detection signal transmitted from each detection sensor, and monitors the operating state of each device in real time by using the received detection signal (S22).

In step S24 , the failure diagnosis unit 162 diagnoses whether each device has a failure by using the monitoring result information of the monitoring unit 161 .

If, as a result of the diagnosis in step S24, a failure has occurred in one or more devices, the signal generator 163 generates a control signal to display the failure state of the device in which the failure has occurred on the screen. Then, the user interface 110 displays the breakdown details of the device in which the failure occurred on the screen according to the control signal (S26).

At this time, the signal generating unit 163 may control the failure details of each device to be displayed as codes with reference to the failure history codes stored in the storage unit 164 so that only the administrator can check the failure details displayed on the screen. .

At the same time, the control unit 160 transmits the monitoring result information and failure history information stored in the storage unit 164 to the management terminal (not shown in the drawing) that manages the civil complaint server 200 and the digital signage 100 through the communication unit 170 . time) can be controlled to be transmitted.

As described above, according to the present invention, it is possible to automatically diagnose whether a failure has occurred by monitoring the operating state of each device in real time, and to display the breakdown of the failure occurrence on the screen and provide it to the manager.

Accordingly, the present invention can maximize the operational efficiency of the digital signage by diagnosing in real time whether each device provided in the digital signage has a failure and notifying the civil service server and the administrator terminal for prompt repair.

On the other hand, as a result of the fault diagnosis in step S24, if the entire device is in a normal operating state or the maintenance work of the device having a malfunction is completed, the control unit 10 proceeds to step S10 to repeatedly issue civil documents and shred.

Through the process as described above, the present invention scans the application form for issuance of civil documents, issues the civil documents based on the application, and automatically shreds and discards the application after issuance of the civil documents, so that the application You can protect your personal information safely by preventing leakage of the listed personal information.

And the present invention diagnoses whether a failure of the digital signage to which the shredder is applied in real time, displays it on the screen of the user interface when a failure occurs, and notifies the civil service server and the administrator terminal for prompt repair, so that the operation efficiency of the digital signage can be maximized.

Although the invention made by the present inventors has been described in detail according to the above embodiments, the present invention is not limited to the above embodiments, and various modifications can be made without departing from the gist of the present invention.

The present invention is applied to a digital signage that diagnoses whether a failure occurs in a digital signage to which a shredder is applied in real time, and displays a failure on the screen of a user interface when a failure occurs, and a method for diagnosing the failure thereof.

10: Platform for issuing civil documents
100: digital signage
101: body 102: ID slot
103: document slot 104: printer
105: document issuance gate
110: user interface 120: civil documents database
130: ID recognition unit 140: fee processing unit
141: card reader 142: receipt issuing port
143: code recognizer
150: storage unit 160: control unit
161: monitoring unit 162: fault diagnosis unit
163: signal generator
170: communication unit 180: scan unit
190: shredder 191: sedan
192: collection container
200: civil service server
300: Terminal in charge of handling civil complaints

Claims (6)

ID recognition unit that recognizes the applicant's ID and generates ID recognition information;
A scanning unit that receives and scans the application for civil documents to be issued from the civil petitioner and recognizes the application information for civil documents;
A printer that transmits the identification information and civil application information to the civil service server, and issues the relevant civil documents when the issuance information and issuance order of the relevant civil documents are received;
A shredder that shreds and discards the application to prevent exposure of personal information written in the application after the issuance of the civil application document is completed;
A plurality of detection sensors to detect the operation state of each device, and
A control unit that monitors the operation state of each device in real time based on the detection signal of the detection sensor to diagnose whether a failure of each device has occurred, and controls to display the breakdown of the failure occurrence on the screen of the user interface when a failure occurs;
The control unit is a monitoring unit for receiving the detection signals of the plurality of detection sensors to monitor the operating state of each device,
a failure diagnosis unit for diagnosing whether a failure of each device has occurred using the monitoring result information of the monitoring unit; and
When a failure occurs in one or more devices as a result of the failure diagnosis, it includes a signal generator that generates a control signal to display the failure state of the malfunctioned device on the screen,
The monitoring result information and the failure details of the malfunctioning device are encoded and stored in the storage unit,
The signal generating unit controls to display the failure details of each device as codes with reference to the failure history codes stored in the storage unit so that only the administrator can check the failure details displayed on the screen,
Digital signage, characterized in that the control unit controls to transmit the monitoring result information and the failure history information to the civil service server and the administrator terminal managing the digital signage through the communication unit so as to notify and repair the fact that a failure has occurred. The method of claim 1,
The shredder is installed on the inside of the main body, is connected to the document inlet, and a shredder for cutting a document into preset horizontal and vertical lengths;
and a collection container provided under the shredded portion and temporarily collecting the shredded shreds,
The shredded end portion includes a first rotational shaft and a second rotational shaft disposed in parallel with each other;
A plurality of cutters continuously assembled to intersect each other on the first and second rotation shafts,
The collection container is a digital signage, characterized in that it is detachably coupled to the main body so that the collected shredded water can be discharged to the outside of the main body. delete delete The method for diagnosing a digital signage failure according to claim 1 or 2,
(a) Recognizing the civil petition application information by scanning the application for civil application documents from the scanning unit;
(b) issuing the civil petition documents using a printer in accordance with the approval of the civil complaint server and the civil complaint handling officer terminal;
(c) using a shredder to shred and discard the application so as to prevent exposure of the personal information described in the application after the issuance of the civil application document is completed;
(c) diagnosing whether a failure of each device has occurred by monitoring the operating status of each device in real time based on the detection signals of a plurality of detection sensors for detecting the operating status of each device provided in the digital signage by the control unit;
(d) including the step of displaying the breakdown of the breakdown on the screen of the user interface when a failure occurs as a result of the failure diagnosis;
In step (d), the control unit displays the failure details of each device as codes by referring to the failure history codes stored in the storage so that only the administrator can check the failure details displayed on the screen, and repairs by notifying the fact that a failure has occurred The method for diagnosing a failure of digital signage, characterized in that the monitoring result information and the failure history information are controlled to be transmitted to a civil complaint server and an administrator terminal managing digital signage through a communication unit.
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