KR102389842B1 - System and method for managing ordered menu information - Google Patents

Abstract

The present invention relates to a system and method for managing order menu information.
The order menu information management server according to the present invention includes an input unit for receiving order menu information, a memory storing a program for generating electronic order form information using the order menu information, and a processor executing the program, wherein the processor includes the electronic order form information transmits to the customer terminal, and receives and manages review contents written by the customer terminal for the electronic order form information.

Description

Order menu information management system and method {SYSTEM AND METHOD FOR MANAGING ORDERED MENU INFORMATION}

The present invention relates to a system and method for managing order menu information.

According to the prior art, when a customer places an order in a food court, a restaurant, etc., order menu information is transmitted to the kitchen.

When customers receive food corresponding to the menu they ordered, they can write content including photos, texts, and hashtags and upload them to their SNS, and can write a review for the branch on the portal site.

However, if a certain amount of reward (eg, beverage service provision) is given to customers through SNS upload or review writing on the portal site, the customer must write and upload an SNS post individually and show it to the clerk for confirmation. There are inconveniences such as having to put a specific hashtag on SNS posts when requested by the branch.

In addition, the visitor review for the relevant branch of the portal site is written by verifying the visit with a reservation, order, or receipt through the portal site, and the customer makes a reservation through a specific web page to write a visitor review, or There is the inconvenience of having to verify the visit.

In addition, in most of the visitor reviews that can be checked on the portal site, it is not possible to confirm the specific menu of the review, and the user who wrote the review must specifically leave an opinion on the menu and the menu. There are limitations that can be checked.

The present invention has been proposed to solve the above-mentioned problems, by transmitting electronic order information including order menu information to a customer terminal and providing a review content creation platform, It is an object of the present invention to provide an order menu information management system and method that enables easy writing and enables writing and sharing of reviews for each menu.

The order menu information management server according to the present invention includes an input unit for receiving order menu information, a memory storing a program for generating electronic order form information using the order menu information, and a processor executing the program, wherein the processor includes the electronic order form information transmits to the customer terminal, and receives and manages review contents written by the customer terminal for the electronic order form information.

The input unit receives order menu information including order menu and quantity information.

The processor generates electronic order form information including at least one of menu image information, menu price information, and menu description information by using the order menu information.

The processor maps order menu information and menu information stored in the database to extract at least one of menu image information, menu price information, and menu description information.

The processor generates electronic order form information including preset tag information.

The processor shares the review content with the portal service providing server.

The processor generates individual disposition information by using the review content, and generates location-based recommendation information using the individual disposition information.

When the processor receives the review content, the processor pays a reward to the customer account or provides a notification of reward payment to the affiliated store terminal.

The processor analyzes the review content and differentially pays a reward to the corresponding restaurant account according to the analysis result.

The method for managing order menu information according to the present invention comprises the steps of (a) receiving order menu information, (b) generating electronic order form information using the order menu information, and transmitting it, and (c) adding the order menu information to the electronic order form information. It characterized in that it comprises the step of receiving, sharing and managing the review content generated based on the content.

In step (b), electronic order information including at least one of menu image information, menu price information, and menu description information is generated using information stored in a database that matches the order menu information.

In step (b), electronic order form information including preset tag information is generated.

Step (c) shares the review content with the portal service providing server.

In step (c), individual tendency information is generated by analyzing the review contents, and location-based recommendation information is generated using this.

Step (c) analyzes the review contents and pays rewards to the customer and the corresponding restaurant.

According to an embodiment of the present invention, by transmitting the electronic order information including the order menu information to the customer terminal, so that the customer can easily upload SNS posts and write a review, review contents for the corresponding branch and menu There is an effect that can be secured.

A customer can obtain a reward by writing a review for each menu, and a third party can check the actual user's review of the restaurant and menu, so there is an effect that can be referred to when selecting a restaurant and menu.

Effects of the present invention are not limited to those mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the following description.

1 shows an order menu information management server according to an embodiment of the present invention.
2 shows an order menu information management system according to an embodiment of the present invention.
3 illustrates a method for managing order menu information according to an embodiment of the present invention.

The above and other objects, advantages and features of the present invention, and a method for achieving them will become apparent with reference to the embodiments described below in detail in conjunction with the accompanying drawings.

However, the present invention is not limited to the embodiments disclosed below, but may be implemented in various different forms, and only the following examples are provided to those of ordinary skill in the art to which the present invention pertains. It is only provided to easily inform the composition and effect, and the scope of the present invention is defined by the description of the claims.

On the other hand, the terms used herein are for the purpose of describing the embodiments and are not intended to limit the present invention. In this specification, the singular also includes the plural unless specifically stated otherwise in the phrase. As used herein, "comprises" and/or "comprising" means that a referenced element, step, operation and/or element is the presence of one or more other elements, steps, operations and/or elements. or added.

1 shows an order menu information management server according to an embodiment of the present invention.

The order menu information management server according to an embodiment of the present invention includes an input unit 110 for receiving order menu information, a memory 120 storing a program for generating electronic order form information using the order menu information, and a processor for executing the program Including 130, the processor 130 transmits the electronic order form information to the customer terminal, and receives and manages review contents written by the customer terminal for the electronic order form information.

The input unit 110 receives order menu information including order menu and quantity information.

The processor 130 generates electronic order form information including at least one of menu image information, menu price information, and menu description information by using the order menu information.

The processor 130 extracts at least one of menu image information, menu price information, and menu description information by mapping the order menu information and the menu information stored in the database.

The processor 130 generates electronic order form information including preset tag information.

The processor 130 shares the review content with the portal service providing server.

The processor 130 generates individual disposition information by using the review content, and generates location-based recommendation information using the individual disposition information.

When the review content is received, the processor 130 pays a reward to the corresponding customer account or provides a notification of reward payment to the affiliated store terminal.

The processor 130 analyzes the review content and differentially pays a reward to the corresponding restaurant account according to the analysis result.

2 shows an order menu information management system according to an embodiment of the present invention.

As the customer completes the order, order menu information is transmitted from the affiliate store terminal 300 to the server 100 .

In this case, the affiliate store terminal 300 is an order receiving terminal having a communication function, and the order receiving terminal transmits order menu information to the kitchen terminal and also transmits order menu information to the server 100 .

The server 100 generates electronic order form information using the order menu information, and transmits it to the customer terminal 200 .

When electronic order information is transmitted, information related to convenience services provided to customers by affiliated stores may be additionally transmitted, and information related to convenience services includes information about the affiliated store environment, such as in-store wireless Internet passwords and toilet lock passwords. can

In addition, when transmitting the electronic order information, event information, campaign information, etc. preset by the affiliate store may be additionally transmitted.

The electronic order form information is preferably provided in the form of a mobile web page, and it is also possible to provide it through an application.

When a customer places an order, the phone number of the customer terminal 200 to receive the electronic order information is received, and order menu information including the phone number is transmitted to the server 100 .

In this case, the customer transmits a single or a plurality of phone numbers, and it is possible to share the electronic order form information with a party in the same table.

The server 100 determines whether the corresponding phone number corresponds to the actual customer's phone number by using the location information of the customer terminal 200 .

For example, the server 100 checks the first phone number and the second phone number among the phone numbers included in the order menu information, and confirms the location information of the customer terminal 200 corresponding to each phone number, It is checked whether the customer terminal 200 corresponding to the number exists in locations such as restaurants, cafes, and food courts corresponding to the order menu information.

Even if the server 100 is a phone number included in the order menu information, if it is confirmed that the customer terminal 200 is not located in the place corresponding to the order menu information, it does not transmit the electronic order form information, so that the phone number is entered incorrectly. It prevents the sending of spam messages (spam-like electronic order form information) due to such reasons.

Or, when delivering the customer's phone number, by reading the QR code generated by the customer terminal 200 rather than the phone number input method, receiving customer terminal information from the customer terminal 200, the corresponding customer terminal 200 It is possible to send an electronic order form to

When the server 100 receives the order menu information, it matches with the information stored in the database, and generates electronic order information including at least one of menu image information, menu price information, and menu description information, and uses the information on the customer terminal ( 200) is sent.

In addition, the server 100 generates electronic order form information including preset tag information, and transmits it to the customer terminal 200 .

That is, the server 100 generates electronic order form information including preset hash tag information and transmits it to the customer terminal 200 , thereby allowing the customer to receive a reward (eg, beverage service) directly to the customer terminal 200 . It allows you to create and transmit/share review content including the automatically entered hashtag information without the need to manually write and input the hashtag phrase specified at the relevant point.

The customer terminal 200 generates review content based on the electronic order form information.

The electronic order form includes a review writing column for each corresponding menu, and when a review for each corresponding menu is input, the customer terminal 200 generates review contents based thereon.

When review content is generated from the customer terminal 200, the server 100 receives and stores the review content.

Customers can publish review content written on the basis of a web page through their SNS, and it is also possible to write review content through an application.

The server 100 transmits the review content to the portal service providing server 400 so that it can be registered as an actual user review of the corresponding branch.

The server 100 generates electronic order information based on the order menu information, and by sharing the review content written based on the electronic order information, the customer can register the review as an actual user review without a separate receipt authentication process. .

The server 100 manages customer information (age, gender, region, etc.) under the consent to use personal information, and creates/manages customer preference information by analyzing review contents.

Through this, in consideration of the customer's preference information, when the customer visits a new place, restaurant information and menu information that the customer may prefer among restaurants in the surrounding area are generated as recommended information, and the information is transmitted to the customer terminal 200 . can

In addition, the server 100 classifies a plurality of customers by category using the customer information and review content creation history information, and generates recommendation information including preferred restaurant information and menu information for the classified customers, This may be transmitted to the customer terminal 200 .

When the reception of the review content is completed, the server 100 pays a reward (eg, points) to the customer account who wrote the review content.

For the shared review content, when the consent information of other users for "the review was helpful" exceeds a preset number of times, the server 100 provides additional rewards according to a preset method. Customers who leave the review content of the account, and through this, there is an effect of improving the quality of review contents.

In addition, when the review content reception is completed, the server 100 transmits the review content reception completion information to the affiliate store terminal 200 .

Accordingly, the customer can receive the promised reward (eg, provide beverage service) without showing the SNS review post to the store clerk directly for the review items.

The server 100 analyzes the review content and pays a reward to the affiliate store based on the evaluation score.

For example, if the evaluation score (star point) in the review content is out of 5 points, 5 points are paid as a merchant reward, and when the evaluation score (star point) is 4 points, 4 points are paid as a merchant reward.

That is, the server 100 differentially pays a reward to the affiliated store based on the evaluation score included in the review content.

The affiliate store may use the reward (points) received from the server 100 to search for the affiliate store information at the top of the search, or use the corresponding points when posting advertisements.

As for the reward paid to the affiliated store, the evaluation score included in the review content may be reflected as it is, and it is possible that the evaluation score is weighted and reflected based on the reliability information of the reviewer.

For example, in the case of a review writer who writes the lowest evaluation score for all stores that have written review content, it is judged as a black consumer, and a preset weight a is reflected in the evaluation score, so that the evaluation score is 1 point x weight a, that is, the corrected evaluation A merchant reward corresponding to a score of a is paid.

In addition, in the case of a review writer who wrote the highest evaluation score for all stores that wrote review content, the preset weight b is reflected in the evaluation score, so the evaluation score 5 x weight b, that is, affiliated stores corresponding to the corrected evaluation score 5b Rewards are paid.

Through this, it is possible to give a reward to the affiliated store in consideration of the evaluation score pattern (reliability information) of the consumer who wrote the review content.

According to the prior art, when an actual user review is left, benefits such as points are given to the user, but according to the embodiment of the present invention, a reward is also given to the affiliated store according to the evaluation item included in the actual user review, so that the customer's positive evaluation This has the effect of improving service quality by allowing affiliates to receive rewards in accordance with this.

3 illustrates a method for managing order menu information according to an embodiment of the present invention.

The order menu information management method according to the present invention includes the steps of receiving order menu information (S310), generating electronic order form information using the order menu information, and transmitting it (S320) and generating based on the electronic order form information It is characterized in that it comprises a step (S330) of receiving, sharing and managing the review content.

In step S320, electronic order information including at least one of menu image information, menu price information, and menu description information is generated using information stored in a database that matches the order menu information.

Step S320 generates electronic order form information including preset tag information.

In step S330, the review content is shared with the portal service providing server.

In step S330, individual tendency information is generated by analyzing the review contents, and location-based recommendation information is generated using this.

In step S330, a reward is paid to the customer and the corresponding restaurant by analyzing the review content.

Meanwhile, the method for managing order menu information according to an embodiment of the present invention may be implemented in a computer system or recorded in a recording medium. A computer system may include at least one processor, memory, a user input device, a data communication bus, a user output device, and storage. Each of the above-described components performs data communication through a data communication bus.

The computer system may further include a network interface coupled to the network. The processor may be a central processing unit (CPU) or a semiconductor device that processes instructions stored in a memory and/or storage.

The memory and storage may include various types of volatile or non-volatile storage media. For example, memory may include ROM and RAM.

Accordingly, the method for managing order menu information according to an embodiment of the present invention may be implemented as a computer-executable method. When the method for managing order menu information according to an embodiment of the present invention is performed in a computer device, computer readable instructions may perform the customer calling method according to the present invention.

Meanwhile, the method for managing order menu information according to the present invention described above may be implemented as computer-readable codes on a computer-readable recording medium. The computer-readable recording medium includes any type of recording medium in which data that can be read by a computer system is stored. For example, there may be a read only memory (ROM), a random access memory (RAM), a magnetic tape, a magnetic disk, a flash memory, an optical data storage device, and the like. In addition, the computer-readable recording medium may be distributed in computer systems connected through a computer communication network, and stored and executed as readable codes in a distributed manner.

So far, the embodiments of the present invention have been mainly looked at. Those of ordinary skill in the art to which the present invention pertains will understand that the present invention can be implemented in a modified form without departing from the essential characteristics of the present invention. Therefore, the disclosed embodiments are to be considered in an illustrative rather than a restrictive sense. The scope of the present invention is indicated in the claims rather than the foregoing description, and all differences within the scope equivalent thereto should be construed as being included in the present invention.

Claims (15)

an input unit for receiving order menu information;
a memory in which a program for generating electronic order form information using the order menu information is stored; and
A processor for executing the program,
The processor transmits the electronic order form information to the customer terminal, receives and manages review content written by the customer terminal for the electronic order form information, and uses the location information of the customer terminal to receive a phone number from the customer A, according to the result of determining whether the customer terminal corresponds to a phone number, it is determined whether to transmit the electronic order information, and a merchant reward is paid according to the evaluation score of the review content, but in the reliability information of the reviewer Based on the result of weighting the evaluation score, the merchant reward is paid to the corresponding restaurant account;
The processor transmits the electronic order form information including preset hash tag information to the customer terminal,
In relation to the review content written by the customer terminal with respect to the electronic order form information including the hash tag information, the processor transmits a review content reception completion to the affiliated store terminal, Consent information of other users for the review content Giving additional rewards to the account of the customer who wrote the review content if is more than the preset number of times
In-order menu information management server.
According to claim 1,
The input unit receives the order menu information including the order menu and quantity information
In-order menu information management server.
According to claim 1,
The processor generates the electronic order form information including at least one of menu image information, menu price information, and menu description information by using the order menu information
In-order menu information management server.
4. The method of claim 3,
The processor extracts at least one of the menu image information, the menu price information, and the menu description information by mapping the order menu information and the menu information stored in the database
In-order menu information management server.
delete According to claim 1,
The processor shares the review content with a portal service providing server
In-order menu information management server.
According to claim 1,
The processor generates individual disposition information by using the review content, and generates location-based recommendation information using the individual disposition information
In-order menu information management server.
delete delete delete delete delete delete delete delete

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