KR102358790B1 - Method for providing customized management service based on artificial intelligence to support company operation - Google Patents

Abstract

An apparatus and method for providing customized artificial intelligence general affairs service for corporate operation assistance are provided. The method of providing a customized artificial intelligence general affairs service for corporate operation assistance according to various embodiments of the present invention, in a method performed by a computing device, is customized according to information about a user, and provides a cloud-based general affairs service Providing a general administration service user interface (UI) to provide, collecting administration service use data generated by using the administration service, and analyzing the administration service use data, customized administration service for the user providing guide information;

Description

{METHOD FOR PROVIDING CUSTOMIZED MANAGEMENT SERVICE BASED ON ARTIFICIAL INTELLIGENCE TO SUPPORT COMPANY OPERATION}

Various embodiments of the present invention relate to a method of providing a customized artificial intelligence general affairs service for business operation assistance.

MRO (Maintenance, Repair and Operation) refers to all consumable materials necessary for a company except for raw materials and large-scale facilities related to the production of products in the company. MRO generally refers to materials that are consumably used throughout the company, such as office supplies, cleaning products, tools and machine parts, but the scope of MRO is expanding to include small-scale facilities and services in recent years.

Although MRO occupies only 10% to 20% in corporate operation, it is difficult to apply to the Material Requirement Planning (MRP) system due to the nature of small, frequent, non-strategic MRO products, and MRO is necessary. As the ratio of urgent purchases is high at 40-50%, there is a high possibility of purchasing inefficiently due to the absence of a material requirement plan.

In addition, there is a problem that the existing structure of collecting the items requested by all employees and deciding on the payment product takes excessive administrative costs because the process is complicated and not standardized, and acts as a factor that takes away time for the company's core business activities.

In addition, it is cumbersome to search for various products necessary for company operation, from cleaning tools to various office supplies, every time. There is a problem that there is no information and a high cost of information search is required.

Korean Patent Publication No. 10-2015-0132740 (2015.11.26)

The problem to be solved by the present invention is to induce the purchase of MRO goods in a plan in consideration of the history of MRO purchase service usage generated by a plurality of users, or to provide customized business operation assistance that can automatically purchase according to the consumption cycle It is to provide a method of providing artificial intelligence general affairs services.

Another problem to be solved by the present invention is for a central administrator to collectively process payment for payment requests generated from a plurality of users, so that users can purchase MRO goods through a simpler process for business operation assistance. It is to provide a customized artificial intelligence general affairs service provision method.

The problems to be solved by the present invention are not limited to the problems mentioned above, and other problems not mentioned will be clearly understood by those skilled in the art from the following description.

A method for providing a customized artificial intelligence general affairs service for corporate operation assistance according to an embodiment of the present invention for solving the above-described problem, in a method performed by a computing device, is customized according to information about a user, , providing a general administration service user interface (UI) that provides a cloud-based general affairs service, collecting administration service use data generated by using the general administration service, and analyzing the general administration service use data, It may include providing customized general affairs service guide information for the user.

In various embodiments, the step of providing the general affairs service guide information may include analyzing the general administration service usage data to calculate a usage rate for each general administration service, and based on the calculated usage rate for each general administration service, the use or use of a new general administration service It may include the step of providing the secretarial service guide information proposing to stop the secretarial service.

In various embodiments, the step of providing the secretary service guide information includes analyzing the secretary service usage data, and receiving information on the support and tax reduction benefits according to the use of the secretary service and the support and the tax reduction benefits. It may include the step of providing the secretary service guide information to guide the method.

In various embodiments, the method further includes grouping a plurality of users based on affiliated companies, wherein the providing of the general affairs service guide information includes analyzing information on the first user included in the first group to obtain the second Determining a characteristic for one group, selecting a second group having a characteristic having a similarity with the determined characteristic of the first group from among a plurality of groups equal to or greater than a reference value, and a plurality of groups provided to the second group The method may include selecting at least one general affairs service from among the administration services, and providing administration service guide information suggesting use of the selected at least one administration service to the administrator terminal of the administrator included in the first group.

In various embodiments, the providing of the general affairs service guide information may include, based on the number of users included in each of the plurality of groups and budget information allocated to the administration service preset for each of the plurality of groups, the plurality of It may include providing the customized secretary service guide information to each group.

In various embodiments, the providing of the general affairs service guide information may include: analyzing the general administration service use data, calculating a consumption cycle for each consumed product, and suggesting to purchase the consumable product based on the consumption cycle or the The method may include automatically purchasing the consumable product for each consumption cycle and providing the general affairs service guide information for automatically providing purchase details of the purchased consumable product.

In various embodiments, obtaining one or more payment requests for use of the administration service from each of a plurality of users belonging to the first affiliated company through the general affairs service UI, and sending the one or more payment requests to the first affiliated company The method may further include providing to the manager terminal and receiving payment approval for the payment request from the manager terminal.

In various embodiments, the method further includes obtaining data related to maintenance, repair and operation (MRO) from a plurality of company servers, wherein the step of providing the general affairs service guide information includes analyzing the data related to the MRO to obtain the plurality of data related to the MRO. It may include the step of providing the secretary service guide information that suggests the use of a customized secretary service to each of the companies.

In various embodiments, the welfare service UI includes a first area in which information customized according to information of the user receiving the welfare service provision UI is output and a second area in which the general affairs service is displayed, The service UI may include changing only the customized information output to the first area in response to a change in the user receiving the general affairs service provision UI and providing the changed information to the user terminal.

In various embodiments, the step of providing the general affairs service UI comprises: a manager UI that visualizes and outputs the information on the plurality of users, the analysis result data generated by analyzing the administration service use data, and the general affairs service guide information It may include providing to the manager terminal corresponding to the manager account.

Other specific details of the invention are included in the detailed description and drawings.

According to various embodiments of the present invention, by inducing purchase of MRO goods in consideration of MRO purchase service usage history generated by a plurality of users, or by automatically performing purchases according to consumption cycles, MRO goods are intentionally purchased can make it

In addition, since the central administrator collectively processes payment for payment requests generated from a plurality of users, users can purchase MRO products through a simpler process.

Effects of the present invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the following description.

Effects of the present invention are not limited to the effects mentioned above, and other effects not mentioned will be clearly understood by those skilled in the art from the following description.

1 is a diagram illustrating a system for providing a customized artificial intelligence general affairs service for business operation assistance according to an embodiment of the present invention.
2 is a hardware configuration diagram of an apparatus for providing a customized artificial intelligence general affairs service for corporate operation assistance according to another embodiment of the present invention.
3 is a diagram illustrating a structure of an MRO goods purchase service provided by a customized artificial intelligence general affairs service providing apparatus for business operation assistance in various embodiments.
4 is a flowchart of a method for providing a customized artificial intelligence general affairs service for business operation assistance according to another embodiment of the present invention.
5 is a diagram illustrating a general affairs service UI for providing welfare services among general affairs services provided by a customized artificial intelligence general affairs service providing apparatus for corporate operation assistance, according to various embodiments of the present disclosure;
6 is a view showing a manager UI provided by a customized artificial intelligence general affairs service providing apparatus for business operation assistance in various embodiments.
7 and 8 are diagrams exemplarily illustrating a payment form of a customized artificial intelligence general affairs service provided by a customized artificial intelligence general affairs service providing apparatus for business operation assistance in various embodiments.

Advantages and features of the present invention and methods of achieving them will become apparent with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below, but may be implemented in various different forms, and only the present embodiments allow the disclosure of the present invention to be complete, and those of ordinary skill in the art to which the present invention pertains. It is provided to fully understand the scope of the present invention to those skilled in the art, and the present invention is only defined by the scope of the claims.

The terminology used herein is for the purpose of describing the embodiments and is not intended to limit the present invention. In this specification, the singular also includes the plural unless specifically stated otherwise in the phrase. As used herein, “comprises” and/or “comprising” does not exclude the presence or addition of one or more other components in addition to the stated components. Like reference numerals refer to like elements throughout, and "and/or" includes each and every combination of one or more of the recited elements. Although "first", "second", etc. are used to describe various elements, these elements are not limited by these terms, of course. These terms are only used to distinguish one component from another. Accordingly, it goes without saying that the first component mentioned below may be the second component within the spirit of the present invention.

Unless otherwise defined, all terms (including technical and scientific terms) used herein will have the meaning commonly understood by those of ordinary skill in the art to which this invention belongs. In addition, terms defined in a commonly used dictionary are not to be interpreted ideally or excessively unless specifically defined explicitly.

As used herein, the term “unit” or “module” refers to a hardware component such as software, FPGA, or ASIC, and “unit” or “module” performs certain roles. However, “part” or “module” is not meant to be limited to software or hardware. A “unit” or “module” may be configured to reside on an addressable storage medium or to reproduce one or more processors. Thus, as an example, “part” or “module” refers to components such as software components, object-oriented software components, class components and task components, processes, functions, properties, Includes procedures, subroutines, segments of program code, drivers, firmware, microcode, circuitry, data, databases, data structures, tables, arrays, and variables. Components and functionality provided within “parts” or “modules” may be combined into a smaller number of components and “parts” or “modules” or as additional components and “parts” or “modules”. can be further separated.

Spatially relative terms "below", "beneath", "lower", "above", "upper", etc. It can be used to easily describe the correlation between a component and other components. Spatially relative terms should be understood as terms including different directions of components during use or operation in addition to the directions shown in the drawings. For example, when a component shown in the drawing is turned over, a component described as “beneath” or “beneath” of another component may be placed “above” of the other component. can Accordingly, the exemplary term “below” may include both directions below and above. Components may also be oriented in other orientations, and thus spatially relative terms may be interpreted according to orientation.

In this specification, a computer refers to all types of hardware devices including at least one processor, and may be understood as encompassing software configurations operating in the corresponding hardware device according to embodiments. For example, a computer may be understood to include, but is not limited to, smart phones, tablet PCs, desktops, notebooks, and user clients and applications running on each device.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

Each step described in this specification is described as being performed by a computer, but the subject of each step is not limited thereto, and at least a portion of each step may be performed in different devices according to embodiments.

1 is a diagram illustrating a system for providing a customized artificial intelligence general affairs service for business operation assistance according to an embodiment of the present invention.

Referring to FIG. 1 , the customized artificial intelligence general affairs service providing system for corporate operation assistance according to an embodiment of the present invention may include a general affairs service providing apparatus 100 , a user terminal 200 and an external server 300 . have.

Here, the customized artificial intelligence general affairs service providing system for corporate operation assistance shown in FIG. 1 is according to an embodiment, and its components are not limited to the embodiment shown in FIG. 1, and add or change as needed Or it can be deleted.

In one embodiment, the general affairs service providing apparatus 100 may provide various administration services to a plurality of users or a plurality of companies subscribed to a customized artificial intelligence general affairs service for corporate operation assistance. For example, the general affairs service providing apparatus 100 may provide a membership registration UI for using the administration service to the plurality of user terminals 200 , and use information about each of the plurality of users input through the membership registration UI. Thus, membership registration for a plurality of users may be approved. Then, when the computing device 100 receives a secretary service use request from a plurality of user terminals 200 that have approved membership registration, it provides a secretary service UI that outputs a secretary service corresponding to the received secretary service use request. can

Here, the general affairs service is the whole of a company or organization, and may mean various services related to general office work. For example, general affairs services include services related to MRO (eg, MRO product purchase agency service, MRO product purchase recommendation service based on purchase history, etc.), various rental and management services necessary for office work, and welfare-related services (eg, welfare mall). provided services, welfare recommendation and guide services, etc.). However, the present invention is not limited thereto.

In various embodiments, the general affairs service providing apparatus 100 may provide predetermined points to each of a plurality of users or a plurality of companies subscribed to the administration service, and by using the predetermined points, the administration service providing apparatus 100 may It is possible to provide a platform for using the general affairs service that can use the various general affairs services provided. In one embodiment, the points may be configured to be purchased in advance by the enterprise to use the general affairs service. However, the present invention is not limited thereto.

In an embodiment, the general affairs service providing apparatus 100 may provide a general administration service UI customized according to the user, and may provide a customized administration service for each user through the general administration service UI (eg, 10 in FIG. 7 ). .

In an embodiment, the apparatus for providing the general affairs service 100 may provide customized administration service guide information for the user by using the administration service usage data generated when the user uses the administration service. For example, the general affairs service providing apparatus 100 provides a guide for recommending MRO products using MRO product purchase history data generated when the user uses the MRO product purchase service, or repurchases the MRO products according to the consumption cycle. A guide to guide you can be provided. However, the present invention is not limited thereto.

In an embodiment, the user terminal 200 may include a display on at least a portion of the user terminal 200 , and may be connected to the general affairs service providing apparatus 100 through a network 400 in a wired/wireless manner, and the general administration service providing apparatus Various UIs (eg, general affairs service UI, manager UI, etc.) provided from 100 may be output. For example, the user terminal 200 may include at least one of a smart phone, a tablet PC, a notebook desktop, and a kiosk. However, the present invention is not limited thereto.

In an embodiment, the external server 300 may be connected to the general affairs service providing apparatus 100 via a wired/wireless network through the network 400 , and may store various data provided from the general affairs service providing apparatus 100 . For example, the external server 300 (eg, storage server) may receive and store information of a user and a company subscribed to a customized artificial intelligence general affairs service for corporate operation assistance from the general affairs service providing device 100, and the user and information for customizing each company may be provided and stored.

Here, in the customized artificial intelligence general affairs service providing system for corporate operation assistance shown in FIG. 1 , various information and data generated and provided by the general affairs service providing device 100 are transmitted to the external server 300 to the external server 300 . Although described in the form of storing in the . However, the present invention is not limited thereto, and the general affairs service providing apparatus 100 may include a separate storage device to store various information and data in the separately provided storage device.

In various embodiments, the external server 300 may provide information related to MRO to the general affairs service providing apparatus 100 , and whether payment is approved for MRO goods and welfare-related goods from the general affairs service providing apparatus 100 and an order and a delivery request, and may instruct delivery of the MRO article according to the order and delivery request received from the general affairs service providing apparatus 100 . For example, the external server 300 may be a server of a supplier of MRO goods. However, the present invention is not limited thereto. Hereinafter, a hardware configuration of the general affairs service providing apparatus 100 according to another embodiment of the present invention will be described with reference to FIG. 2 .

2 is a hardware configuration diagram of an apparatus for providing a customized artificial intelligence general affairs service for corporate operation assistance according to another embodiment of the present invention.

Referring to FIG. 2 , an apparatus 100 for providing a general affairs service according to another embodiment of the present invention (hereinafter, "computing apparatus 100") may include a processor 110 and a memory 120 . In various embodiments, the computing device 100 may further include a network interface (or communication interface) (not shown), storage (not shown), and a bus (not shown).

In an embodiment, the processor 110 may control the overall operation of each component of the computing device 100 . The processor 110 may include a central processing unit (CPU), a micro processor unit (MPU), a micro controller unit (MCU), or any type of processor well known in the art.

In various embodiments, the processor 110 may perform an operation on at least one application or program for executing the method according to the embodiments of the present invention. In various embodiments, the processor 110 includes one or more cores (not shown) and a graphic processing unit (not shown) and/or a connection path (eg, a bus, etc.) for transmitting and receiving signals to and from other components. can do.

In various embodiments, the processor 110 temporarily and/or permanently stores a signal (or data) processed inside the processor 110 , a random access memory (RAM) and a read access memory (ROM). -Only Memory, not shown) may be further included. In addition, the processor 110 may be implemented in the form of a system on chip (SoC) including at least one of a graphic processing unit, a RAM, and a ROM.

In one embodiment, the processor 110 executes one or more instructions stored in the memory 120, so that the method to be described with reference to FIGS. can be performed. For example, the processor 110 executes one or more instructions stored in the memory 120, is customized according to information about the user, and provides a cloud-based general affairs service user interface (User interface, UI), the operation of collecting the general affairs service use data generated by using the general affairs service, and the operation of providing customized general affairs service guide information to the user by analyzing the administration service use data. It is possible to perform a method of providing customized artificial intelligence general affairs service for

In one embodiment, the memory 120 may store various data, commands, and/or information. The memory 120 may store programs (one or more instructions) for processing and controlling the processor 110 . Programs stored in the memory 120 may be divided into a plurality of modules according to functions.

In various embodiments, steps of a method or algorithm described in connection with an embodiment of the present invention may be implemented directly in hardware, as a software module executed by hardware, or by a combination thereof. A software module may contain random access memory (RAM), read only memory (ROM), erasable programmable ROM (EPROM), electrically erasable programmable ROM (EEPROM), flash memory, hard disk, removable disk, CD-ROM, or It may reside in any type of computer-readable recording medium well known in the art to which the present invention pertains.

The components of the present invention may be implemented as a program (or application) to be executed in combination with a computer, which is hardware, and stored in a medium. Components of the present invention may be implemented as software programming or software components, and similarly, embodiments may include various algorithms implemented as data structures, processes, routines, or combinations of other programming constructs, including C, C++ , may be implemented in a programming or scripting language such as Java, assembler, or the like. Functional aspects may be implemented in an algorithm running on one or more processors. Hereinafter, with reference to FIG. 3 , the structure of the MRO product purchase service provided by the computing device 100 will be described.

3 is a diagram illustrating a structure of an MRO goods purchase service provided by a customized artificial intelligence general affairs service providing apparatus for business operation assistance in various embodiments.

Referring to FIG. 3 , when the general affairs service provided by the computing device 100 is an MRO product purchase service, the computing device 100 provides an Internet transaction between suppliers who want to sell MRO products and companies who want to purchase MRO products. A software-type service (SaaS) that combines a shopping mall with company groupware can be provided.

In various embodiments, the computing device 100 functions to provide customized artificial intelligence general affairs services for corporate operation assistance, company-specific group data management, product search management, order management, electronic payment/product procedure system management and payment management functions It can be divided into a user function (User side) that performs , and a supplier function (Supply side) that performs supplier review, product upload, review, product exposure, and order information management.

First, the computing device 100 can obtain company-related information and company employees-related information from the customer server 301, and can manage group data for each company by creating a company account and an employee account through a subscription procedure. have.

Thereafter, the computing device 100 may manage products searched for by the subscribed company account and employee account. In this case, the computing device 100 may expose product information provided from the supplier server 302 . Here, the computing device 100 may perform deliberation, upload, and review of the supplier and product based on the supplier-related information and the supplier-related information obtained from the supplier server 302, and the verified product ( Example: Only suppliers that have passed the screening and products of those suppliers) can be exposed.

Thereafter, the computing device 100 may perform order management, electronic payment/product procedure system management, and payment management for products for which payment is requested with the subscribed company account and employee account, and finally payment is approved to request order and delivery Information related to the product to be used may be transmitted to the supplier server 302 that produces and supplies the product.

Thereafter, the computing device 100 shares information related to the ordered and delivered product with the customer server 301 and the supplier server 302, so that the delivery status of the ordered and delivered product can be checked in real time. .

Thereafter, the computing device 100 may generate statistics and accounting data for the MRO product by using the payment approval and information on the finally ordered and delivered products, and perform the amount settlement using the statistics and accounting data. may be performed, and information related to the amount settlement may be shared with the supplier server 302 . Hereinafter, with reference to FIG. 4 , a method of providing a customized artificial intelligence general affairs service for business operation assistance performed by the computing device 100 will be described.

4 is a flowchart of a method of providing a customized artificial intelligence general affairs service for business operation assistance according to another embodiment of the present invention.

Referring to FIG. 4 , in step S110 , the computing device 100 may provide the administration service UI to the user terminals 200 of a plurality of users subscribed to the customized artificial intelligence general affairs service for corporate operation assistance.

In various embodiments, the computing device 1000 provides a secretary service UI that provides a cloud-based secretary service according to information of a plurality of users subscribed to a customized artificial intelligence secretary service for corporate operation assistance, or provides a secretary service of a plurality of users A manager UI providing information related to usage history and payment request may be provided Hereinafter, with reference to FIGS. 5 and 6 , the general affairs service UI and the manager UI provided by the computing device 100 will be described.

5 is a diagram illustrating a general affairs service UI for providing welfare services among general affairs services provided by a customized artificial intelligence general affairs service providing apparatus for corporate operation assistance, according to various embodiments of the present disclosure;

Referring to FIG. 5 , when a plurality of users subscribed to the customized artificial intelligence general affairs service for corporate operation assistance are set as general employees rather than administrators, the computing device 100 is customized according to information about the user, and the cloud-based It is possible to provide a secretary service UI 10 that provides a secretary service.

In various embodiments, the general affairs service UI 10 provided by the computing device 100 includes a first region 11 in which customized information according to user information is output and a second region 12 in which the content of the administration service is displayed. ) may be included.

In various embodiments, the computing device 100 sets and outputs information output to the first area 11 according to the information of the user who is provided with the general affairs service UI 10 , but in response to the user being changed, the second The information output to the region 12 may be maintained as it is, and only the customized information output to the first region 11 may be changed and provided to the user terminal 200 .

For example, when the general affairs service UI 10 provided by the computing device 100 is a shopping mall service for MRO purchase, and a user receiving the shopping mall service is a first user belonging to a first company, the computing device 100 ) sets the general affairs service UI 10 to output the logo of the first company to which the first user belongs to the first area 11 and to output the contents of the shopping mall service to the second area 12 It may be provided to the user terminal 200 of one user.

In this case, when the user receiving the shopping mall service is changed to the second user belonging to the second company, the computing device 100 outputs the logo of the second company to which the second user belongs to the first area 11 . The general affairs service UI 10 in which the settings are changed and the contents of the shopping mall service are output without changing the contents output to the second area 12 may be provided to the user terminal 200 of the second user. However, the present invention is not limited thereto.

As another example, when the general affairs service UI 10 provided by the computing device 100 is a welfare mall service and a user receiving the welfare mall service is a first user belonging to a first company, the computing device 100 may display the first The general affairs service UI 10, which is set to output the logo of the first company to which the first user belongs, is output in the area 11 and the contents of the welfare mall service to be output in the second area 12, the first user's It may be provided to the user terminal 200 .

In this case, when the user receiving the welfare mall service is changed to the second user belonging to the second company, the computing device 100 outputs the logo of the second company to which the second user belongs to the first area 11 . It is possible to provide the general affairs service UI 10, which maintains the contents of the welfare mall service to be output, to the user terminal 200 of the second user by changing the settings so that the settings are changed so that the contents output to the second area 12 are not changed. . However, the present invention is not limited thereto.

However, even if the same shopping mall service is provided in the same second area 12 , the type or arrangement of products sold based on information collected for each company may be customized.

Through this, the computing device 100 provides a cloud-based shopping mall (MRO or welfare mall, etc.), but provides a customized area for each company through a modularized page configuration to provide a user experience such as building an independent shopping mall for each company. can provide

Through this, there is an effect of providing a user experience similar to that of building an independent shopping mall while greatly reducing the initial cost and maintenance cost for building an independent shopping mall for each company.

In the shopping mall provided according to the disclosed embodiment, a function for automatically guaranteeing an online lowest price may be provided. For example, if there is a product that is more expensive than the online lowest price among the products currently sold in the shopping mall through the online lowest price search, stop selling the product or exclude the product from the page so that all products provided through the shopping mall are the online lowest price can be made to become

In an embodiment, the user may request holding of a product sold in a shopping mall. For example, the user may request to retain the right to purchase a product sold in a shopping mall at a current price for a predetermined period of time (eg, 12 hours). The held product may be stored in the user's My Page or shopping cart. In this case, even when the selling price of a product is changed due to a change in the online lowest price or the product disappears from the sales list, the user can purchase the held product.

Products subject to holding are not limited to specific products such as MRO products and Welfare Mall products. According to an embodiment, the user may pay a predetermined point in advance for a holding request. For example, the points to be paid for the holding request may be 10% of the product price, but is not limited thereto. When a user purchases a product held by the user, the product can be purchased by paying the difference after deducting the price paid in advance. However, if the user chooses not to purchase the product or does not purchase the product even after the holding period has elapsed, however, the points paid for the holding request may not be refunded or only a portion may be refunded.

6 is a view showing a manager UI provided by a customized artificial intelligence general affairs service providing apparatus for business operation assistance in various embodiments.

Referring to FIG. 6 , in various embodiments, the computing device 100 visualizes and outputs information about a plurality of users, analysis result data generated by analyzing the general affairs service use data, and general affairs service guide information, the manager UI 20 20 ) may be provided to the user terminal 200 corresponding to the manager account.

In various embodiments, the manager UI 20 provided by the computing device 100 sets properties of various data output in the manager UI 20 or a property setting area for setting the myths of the manager UI 20 itself. (21), an advertisement output area 22 in which various advertisement contents are output, such as advertisements for various functions of the general affairs service providing platform provided by the computing device 100, information on a plurality of users and the general affairs of each user A data output area 23 for outputting service usage data, an analysis result data output area 24 for visualizing and outputting analysis result data generated by analyzing the general affairs service usage data, and a general affairs service guide provided by the computing device 100 It may include guide information output areas 26 and 27 in which information (eg, various notice information and information on subsidies and tax reduction benefits) is output. However, the present invention is not limited thereto, and the manager UI 20 may output various information on one screen and provide it to the manager terminal.

In various embodiments, when the computing device 100 receives a payment request for use of the general affairs service (eg, a payment request for MRO goods through the MRO goods purchase service) from the plurality of user terminals 200 , the manager UI ( 20), each payment request requested by a plurality of users may be output to one screen and provided to the administrator's terminal. For example, a payment request each requested by a plurality of users is output to an area for outputting a payment request to at least a partial area of the screen constituting the manager UI 20, or information related to a payment request requested by a plurality of users is displayed one by one. It can be configured as a screen and output as a pop-up window.

Through this, the manager can easily understand which general affairs service the employees use (eg, whether they use the MRO product purchase service, which MRO product they purchase, etc.), and the multiple payments received from multiple employees By processing the requests in a batch, there is an advantage that payment processing can be performed only through a relatively simplified process. Hereinafter, with reference to FIGS. 7 and 8 , through the customized artificial intelligence general affairs service for business operation assistance provided by the computing device 100 , the process of the administrator collectively processing payment requests received from a plurality of users let me explain

7 and 8 are diagrams exemplarily illustrating a payment form of a customized artificial intelligence general affairs service provided by a customized artificial intelligence general affairs service providing apparatus for business operation assistance in various embodiments.

First, referring to FIG. 7 , in step S201, the computing device 100 (eg, the general affairs service providing device 100) performs a task related to general affairs in the manager terminal 201 (eg, the first company, A certain point can be paid to the terminal of the person who ultimately manages and supervises the customized artificial intelligence general affairs service for business operation assistance. In this case, the computing device 100 may calculate points based on budget information allocated to the general affairs service, and may pay the calculated points to the manager terminal 201 .

In step S202, the computing device 100 may receive a payment request for the general affairs service use from a plurality of employee terminals 202 (eg, employee terminal 1, employee terminal 2 to employee terminal N). For example, the computing device 100 may provide a general affairs service UI that provides an MRO goods purchase service to the plurality of employee terminals 202, and receives a payment request for requesting a purchase for a specific MRO article through the general affairs service UI. can receive

In step S203 , the computing device 100 sets the manager UI set to output the payment request (eg, purchase request for MRO goods) received from the plurality of employee terminals 202 on one screen to the manager terminal 201 . may be provided, and information on payment approval or payment refusal may be obtained in response to the provided payment request.

In various embodiments, the computing device 100 is such that when a payment request is received from at least one of the plurality of employee terminals 202 , the payment request received through the manager UI is immediately output to the manager terminal 201 . can be set.

In various embodiments, the computing device 100 displays a manager UI set to output a payment request (eg, a purchase request for MRO goods) received from a plurality of employee terminals 202 on one screen to the manager terminal 201 . However, the payment request may be updated every preset period and provided to the manager terminal 201 .

In step S204 , the computing device 100 may receive an order and delivery request for the MRO product from the manager terminal 201 after payment is approved through step S203 .

In step S205 , the computing device 100 transmits the order and delivery request received in step S204 to the plurality of supplier servers 300 so that the ordered and delivered MRO goods can be delivered to the first company.

Next, referring to FIG. 8 , in step S301 , the computing device 100 (eg, the general affairs service providing device 100 ) may pay a predetermined point to the central manager terminal 201a.

In steps S302 and S303, predetermined points may be distributed and paid from the central manager terminal 201a to the middle manager terminals 201b and 201c, and the computing device 100 pays the account of the middle manager who has received the distribution of the predetermined points You can give permission for approval. For example, the computing device 100 may pay a predetermined point to an account of a final manager related to general affairs in the first company, and the final manager manages each team for a plurality of teams in the first company A certain amount of points can be distributed and paid to the account of the team leader-level employee.

Furthermore, points may be distributed to each employee as well. The points distributed to each employee are a kind of welfare point, and may be configured to be used in a shopping mall (eg, welfare mall) provided according to the disclosed embodiment.

In steps S304 and S305, the computing device 100 may receive a payment request for the general affairs service from a plurality of employee terminals (202a, 202b). For example, the computing device 100 may provide a general affairs service UI for providing an MRO goods purchase service to a plurality of employee terminals 202a and 202b, and a payment requesting purchase for a specific MRO goods through the general affairs service UI request can be received.

In steps S306 and S307, the computing device 100 sets the manager UI set to output a payment request (eg, a purchase request for an MRO product) received from a plurality of employee terminals 202a and 202b on one screen to the middle manager It may be provided to the terminals 201b and 201c, and information on payment approval or payment rejection may be obtained in response to the provided payment request.

At this time, the computing device 100 may distribute the payment requests received from the plurality of employee terminals 202a and 202b based on the team to which they belong and provide them to the middle manager terminals 201b and 201c, and respond to the provided payment request. You can get information about payment approval or payment rejection for each team. For example, payment requests received from the employee terminal 1, the employee terminal 2, and the employee terminal 3 are provided to the middle manager terminal 1 201b, which is the terminal of the manager of the team to which the employee terminal 1, the employee terminal 2, and the employee terminal 3 belong. The payment request received from the employee terminal a, the employee terminal b and the employee terminal c is provided to the middle manager terminal 2 201c, which is the terminal of the manager of the team to which the employee terminal a, the employee terminal b, and the employee terminal c belong can do.

In steps S308 to S310, the computing device 100 sends an order and delivery request for the MRO goods generated from the middle manager terminals 201b and 201c after the payment is approved through steps S306 and S307 to the central manager terminal 201a. can be provided through

In various embodiments, the computing device 100 may make a confirmation request for an item that is finally ordered and delivered through a manager UI provided to the central manager terminal 201a. However, the present invention is not limited thereto, and the central manager terminal 201a may only perform a function of transferring orders and delivery requests generated by the middle manager terminal 1 201b and the middle manager terminal 2 201c.

In step S311, the computing device 100 transmits the order and delivery request received in steps S308 to S310 to the plurality of supplier servers 300 so that the ordered and delivered MRO goods can be delivered to the first company. .

Referring back to FIG. 3 , in step S120 , the computing device 100 may collect administration service usage data generated by a plurality of users using the administration service through the general administration service UI 10 .

For example, when the general affairs service UI 10 provided by the computing device 100 is an MRO goods purchase service UI, MRO goods purchase history data generated by a plurality of users purchasing MRO goods through the MRO goods purchase service can be collected

In addition, when the general affairs service UI 10 provided by the computing device 100 is a welfare service UI, a plurality of users receive welfare benefits through the welfare service UI (eg, purchase welfare products through the welfare mall, health care Use of welfare services related to education, use of welfare services related to education, etc.) generated welfare service usage history data can be collected. However, the present invention is not limited thereto.

In step S130 , the computing device 100 may analyze the general affairs service use data collected in step S120 to provide customized administration service guide information to each of a plurality of users.

In various embodiments, the computing device 100 analyzes the secretary service usage data to calculate the usage rate for each secretary service, and based on the calculated usage rate for each secretary service, the use of a new secretary service or cessation of the secretary service in use. You can provide information on the secretary service guide.

For example, the computing device 100 analyzes the general affairs service usage data of a plurality of first users belonging to the first company so that the administration service used by the plurality of first users is the first administration service and the second administration service. and in the case of the third general affairs service, the utilization rates for each of the first general administration service, the second general administration service, and the third general administration service may be calculated.

At this time, when the utilization rates of the first general affairs service, the second administration service, and the third administration service are 50%, 10%, and 70%, respectively, and the reference utilization rate is 30%, the computing device 100 has a utilization rate among the plurality of administration services It is possible to provide secretary service guide information suggesting to stop using the second secretary service that is less than the reference value.

In addition, the computing device 100 is closely related to the third general affairs service, which has the highest usage rate, and according to the analysis result of another company and user, the fourth general affairs service, which is a new general affairs service, which should be used together with the third general affairs service You can provide information on the secretary service guide that suggests the use of

In various embodiments, the computing device 100 analyzes the secretary service use data, and provides information on the subsidy and tax reduction benefits according to the use of the secretary service and information on the secretary service guide for guiding how to receive the support and tax reduction benefits can provide For example, if the service provided by the computing device 100 is a welfare service, and there is a subsidy and tax reduction benefit that can be received by using the welfare service based on the result of analyzing the welfare service use data, the You can provide information about grants and tax relief, and the Secretary's Service Guide information on how to obtain grants and tax relief.

In various embodiments, the computing device 100 groups a plurality of users based on the affiliated company, analyzes information on the grouped plurality of users, and provides customized secretary service guide information according to the characteristics of the group including the plurality of users. can provide

For example, the computing device 100 groups a plurality of users based on affiliated companies (eg, a first group including a plurality of first users), and stores information about the first users included in the first group. By analyzing, characteristics of the first group may be determined. For example, the computing device 100 may determine the characteristics of the first group in consideration of the industry type of the affiliated company, gender, age group, job, and the like of a plurality of users. However, the present invention is not limited thereto.

Thereafter, the computing device 100 may select a second group similar to the characteristic of the first group from among the plurality of groups (eg, select a second group having a characteristic having a characteristic similar to the characteristic of the first group equal to or greater than a reference value) selection), it is possible to provide the administration service guide information suggesting the use of at least one administration service among a plurality of administration services provided to the second group to the administrator terminal of the administrator included in the first group.

In various embodiments, the computing device 100 provides customized secretary service guide information to each of a plurality of groups based on the number of users included in each of the plurality of groups and budget information allocated to the general affairs service preset for each of the plurality of groups can provide For example, the computing device 100 recommends a new secretary service in consideration of the characteristics of the group, but when it is determined that the budget allocated to the secretary service preset in the group is exceeded when using the new secretary service, the new secretary service is provided may not recommend.

In various embodiments, when it is determined that the budget allocated to the general affairs service preset in the group is exceeded when using the new secretary service, the computing device 100 adds necessary information when using the new secretary service together with information related to the new secretary service You can provide information on the Secretarial Service Guide to guide information about the budget.

In various embodiments, when the general affairs service provided by the computing device 100 is an MRO product purchase service, MRO product purchase history data generated by using the MRO product purchase service is analyzed to calculate a consumption cycle for each MRO product, which is a consumable product, and , it is possible to provide general affairs service guide information that guides the purchase of MRO products according to the consumption cycle. For example, the computing device 100 may select an MRO product that needs to be purchased based on a consumption cycle of the MRO product, and may provide general affairs service guide information proposing purchase of the selected MRO product. Also, the computing device 100 may automatically purchase an MRO product based on a consumption cycle of the MRO product, and may provide general affairs service guide information that automatically provides purchase details of the purchased MRO product. However, the present invention is not limited thereto.

In various embodiments, the computing device 100 analyzes the MRO product purchase history of each of a plurality of users and provides general affairs service guide information for guiding the purchase of MRO products according to a consumption cycle calculated, or groups a plurality of users by department And, it is possible to provide general affairs service guide information for guiding the purchase of MRO products according to the consumption cycle calculated by analyzing the group's MRO product purchase history.

For example, when it is determined that the purchase cycle of consumables purchased at every predetermined cycle is returned, the computing device 100 may inquire whether to purchase the corresponding product to the employee in charge. In this case, the staff in charge may raise payment for the purchase of consumables through a simple selection operation.

As another example, the computing device 100 may recognize a situation in which a preset criterion is satisfied or may automatically raise payment for the purchase of consumables to the manager according to a setting set by an employee in charge. In this case, the purchase of consumables may be performed only by the final payment operation of the manager.

The method of providing a customized artificial intelligence general affairs service for business operation assistance described above has been described with reference to the flowchart shown in the drawings. For a simple explanation, the method for providing a customized artificial intelligence general affairs service for business operation assistance has been illustrated and described as a series of blocks, but the present invention is not limited to the order of the blocks, and some blocks are those shown and operated in this specification It may be performed in a different order or may be performed simultaneously. In addition, new blocks not described in the present specification and drawings may be added, or some blocks may be deleted or changed.

As mentioned above, although embodiments of the present invention have been described with reference to the accompanying drawings, those skilled in the art to which the present invention pertains know that the present invention may be embodied in other specific forms without changing the technical spirit or essential features thereof. you will be able to understand Therefore, it should be understood that the embodiments described above are illustrative in all respects and not restrictive.

100: general affairs service providing device (computing device)
200: user terminal
300 : external server
400: network

Claims (10)

A method performed by a computing device, comprising:
providing a general administration service user interface (UI) that is customized according to information about a user and provides a cloud-based general administration service;
collecting the general administration service usage data generated by using the general administration service;
analyzing the administration service usage data to provide customized administration service guide information for the user; and
grouping a plurality of users based on their company;
The step of providing the general affairs service guide information is,
The first group by analyzing the information on the first user included in the first group - the information on the first user includes at least one of the industry type, gender, age group, and job of the company to which the first user belongs determining characteristics for
selecting a second group having a characteristic having a similarity with the determined characteristic of the first group from a plurality of groups equal to or greater than a reference value; and
Selects at least one general affairs service among a plurality of administration services provided to the second group, and transmits administration service guide information suggesting use of the selected at least one administration service to the administrator terminal of the administrator included in the first group comprising the step of providing
A method of providing customized artificial intelligence general affairs services for business operation assistance. The method of claim 1,
The step of providing the general affairs service guide information is,
Analyze the secretary service usage data to calculate the usage rate for each secretary service, and based on the calculated usage rate for each secretary service, provide secretary service guide information that suggests the use of a new secretary service or cessation of the secretary service in use containing,
A method of providing customized artificial intelligence general affairs services for business operation assistance. According to claim 1,
The step of providing the general affairs service guide information is,
Analyzing the administration service use data, providing information on the subsidy and tax reduction benefits according to the use of the administration service, and information on the administration service guide for guiding how to receive the subsidy and the tax reduction benefits comprising the step of providing,
A method of providing customized artificial intelligence general affairs services for business operation assistance. delete According to claim 1,
The step of providing the general affairs service guide information is,
Based on the number of users included in each of the plurality of groups and budget information allocated to the administration service preset for each of the plurality of groups, the method comprising: providing the customized administration service guide information to each of the plurality of groups; ,
A method of providing customized artificial intelligence general affairs services for business operation assistance. The method of claim 1,
The step of providing the general affairs service guide information is,
analyzing the general affairs service usage data to calculate a consumption cycle for each consumed product; and
Providing the general affairs service guide information for proposing the purchase of the consumable product based on the consumption cycle or automatically purchasing the consumable product for each consumption cycle, and providing purchase details of the automatically purchased consumable product; containing,
A method of providing customized artificial intelligence general affairs services for business operation assistance. According to claim 1,
obtaining one or more payment requests for use of the administration service from each of a plurality of users belonging to a first affiliated company through the administration service UI;
providing the one or more payment requests to a manager terminal of the first affiliated company; and
Further comprising the step of receiving payment approval for the payment request from the manager terminal,
A method of providing customized artificial intelligence general affairs services for business operation assistance. According to claim 1,
Further comprising the step of obtaining data related to MRO (Maintenance, Repair and Operation) from a plurality of company servers,
The step of providing the general affairs service guide information is,
Comprising the step of analyzing the data related to the MRO and providing the secretary service guide information suggesting the use of a customized secretary service to each of the plurality of companies,
A method of providing customized artificial intelligence general affairs services for business operation assistance. The method of claim 1,
The general affairs service UI is,
a first area in which information customized according to the information of the user receiving the general affairs service UI is output and a second area in which the general affairs service is displayed,
The step of providing the general affairs service UI is,
In response to a change in the user provided with the general affairs service UI, changing only the customized information output to the first area and providing it to a user terminal,
A method of providing customized artificial intelligence general affairs services for business operation assistance. According to claim 1,
The step of providing the general affairs service UI is,
Comprising the step of providing a manager UI for visualizing and outputting information on a plurality of users, analysis result data generated by analyzing the general affairs service use data, and the general affairs service guide information to a manager terminal corresponding to the manager account,
A method of providing customized artificial intelligence general affairs services for business operation assistance.

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