KR102109153B1 - Push message generation and service method - Google Patents

Abstract

The present invention discloses a push message generation and service method which can provide additional information suitable for a target person of a callback massage utilizing a previously collected caller ID. The push message generation and service method analyzes first characteristic information of a callback message provider and second characteristic information of an additional information provider to select a callback message and additional information to be added to the callback message between the callback message provider and the additional information provider, utilizes a plurality of caller IDs which are previously secured and managed by the callback message provider, and provides additional information suitable for the target person of the callback message in accordance with characteristics of the caller IDs, so that the efficiency can be improved.

Description

Push message generation and service method {PUSH MESSAGE GENERATION AND SERVICE METHOD}

The present invention relates to a method of generating and servicing a push message, and more specifically, to generate a push message that can provide additional information suitable for a target of a callback message by using a previously collected caller ID and It is about a service method.

Telephones can be used for the business of various companies.

For example, the telephone can be used to receive orders for items to be delivered to companies that deliver food or deliver pots, and can be used for member management to companies that manage members, and provide reservation services. It can be used to accept reservations by providing companies, and can be used for consulting by companies providing consulting services.

The above-mentioned companies are employing a service that sends a callback message to the caller for the purpose of confirmation, guidance, audit and promotion to customers after ordering, reservation and consultation.

The technical problem to be solved by the present invention is to generate a push message that can provide additional information suitable for a target of a callback message according to the characteristics of these caller IDs by utilizing a plurality of caller IDs that are secured and managed by a callback message provider. In providing a service method.

A push message generation and service method according to an embodiment of the present invention includes: a management terminal registering first characteristic information of a callback message provider with an application system; A provider terminal registering second characteristic information of the additional information provider with the application system; The application system analyzes the first characteristic information of the callback message provider and the second characteristic information of the additional information provider to generate matching information matched between the callback message provider and the additional information provider, and the callback message and Providing the matching information for selecting the additional information to the management terminal and the provider terminal; The management terminal selecting the additional information to be included in the callback message through the matching information, or the provider terminal selecting the callback message to include the additional information through the matching information; And the additional information selected by the management terminal and the provider terminal when the application system receives extraction information including the caller ID for the call and the ID of the management terminal or receives a service request from the management terminal. And generating a push message including the callback message and providing the push message to the management terminal.

According to an embodiment of the present invention, it is possible to improve efficiency by providing additional information suitable for a target of a callback message according to the characteristics of these caller IDs by utilizing a plurality of caller IDs secured and managed by a callback message provider.

In addition, the present invention can obtain the desired results, effects, and rewards by establishing a transaction system between the callback message provider and the additional information provider so that each of the necessary callback messages and additional information can be selected.

In addition, the present invention uses a phone for order, consultation, reservation, etc., and a management terminal of a separate company, and can transmit callback messages and additional information, so if the management terminal subscribes to a plan that sends messages at low cost, it is inexpensive It has the advantage of being able to send callback messages and additional information at a cost.

1 is a block diagram of a push message generation and service system according to an embodiment of the present invention.
2 is a flowchart illustrating a push message generation and service method according to an embodiment of the present invention.

Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the accompanying drawings. The terms used in the present specification and claims are not interpreted as being limited to the ordinary or dictionary meanings, and should be interpreted as meanings and concepts consistent with the technical matters of the present invention.

The embodiments described in the specification and the configuration shown in the drawings are preferred embodiments of the present invention, and do not represent all of the technical spirit of the present invention, and various equivalents and modifications that can replace them at the time of this application It can be.

Terms such as first and second may be used to describe various components, but the components are not limited by the terms, and the terms are for the purpose of distinguishing one component from other components only. Is used.

1 is a block diagram of a push message generation and service system according to an embodiment of the present invention.

Referring to FIG. 1, a push message generation and service system according to an embodiment of the present invention includes a telephone 20, a caller ID extractor 30, an access terminal 40, and an application system connected to a communication network 70, respectively. 50), a management terminal 22, and a provider terminal 60.

The communication network 70 includes a wired network, a wireless network, and an Internet of Things (IoT) network, and may be connected to each other. The wired network means a network configured for call connection and data communication to the telephone 20, and a public switched telephone network (PSTN) may be exemplified. The wireless network means a network configured for call connection and data communication to a wireless terminal, and representatively 3G network and LTE (Long Term Evolution) network may be exemplified. The Internet of Things is a low-power long-distance communication network that helps objects communicate with each other, and a Long Range Wide Area Network (LoRa) may be exemplified.

In the present embodiment, when a call request is made from the caller terminal 10 to the phone 20, the application system 50 generates a push message including additional information suitable for a caller and a callback message, and the management terminal 22 ) Provides an example of providing a callback message including additional information to the caller terminal 10 using the push message received from the application system 50.

As an example, the callback message including additional information additionally includes services such as confirmation, guidance, appreciation, and promotion to the caller after ordering, reservation, and consultation of the caller, as well as advertisement of a movie screened at a movie theater near the place where the cold is located. Can be included.

In order to provide the appropriate targets with information that many additional information providers want to provide, it is difficult to select among a large number of targets.It is not only recognized as spam when providing information to random phone numbers provided illegally in various places, but also compared to the number of times it is provided. The effect is low. Therefore, by using a number of caller IDs secured and managed by the callback message provider, by providing additional information suitable to the appropriate target audience according to the characteristics of these caller IDs, such as location, preferred food, treatment contents, companion animals, and other information Higher efficiency can be achieved.

The characteristics of the caller ID are related to the characteristics of the callback message provider. In other words, there are cases where the location (address) of the callback message provider is close to. For example, if the industry of the callback message provider is chicken, restaurant, etc., most of the caller IDs managed by this callback message provider may be determined to be in the vicinity of the callback message provider store. For example, if the store is in Seocho-gu, instead of making a phone call in Gangdong-gu to deliver the chicken, they are calling in Seocho-gu. Therefore, the fitness center newly opened around the chicken shop of the callback message provider can add and send their own fitness center opening advertisement to the callback message of the callback message provider, thereby enabling efficient marketing to people living nearby.

Caller (Caller) is a caller using the caller terminal 10 to call with a predetermined telephone 20, the caller terminal 10 may be a wireless terminal or a smartphone or the like capable of receiving calls (calls) and messages. . The caller ID may be defined as a phone number assigned to the caller terminal 10.

The telephone 20 refers to a telephone used by a company for the purpose of ordering, consultation, reservation, and the like. The ID of the phone 20 may be disclosed in a manner known to a caller who wants to order an item, wants to inquire, wants a reservation, or wants to consult, and the ID of the phone 20 is provided to the phone 20. It can be defined as an assigned phone number. The telephone 20 may be provided with a caller ID when receiving a call request, and may display a caller ID when there is a caller identification function.

The management terminal 22 may be defined as a terminal used by a manager of a company for receiving a push message and managing a caller ID from the application system 50 and a callback message provider, and may perform transmission and reception of calls and messages. An application (APP) may be installed in the management terminal 22, and the management terminal 22 may register the first characteristic information of the callback message provider to the application system 50 using the application (APP), and the application Additional information and a callback message may be selected through matching information provided by the system 50.

The management terminal 22 may be configured as a wireless terminal or a smart phone capable of installing and operating applications and transmitting messages. The ID of the management terminal 22 may be defined as a phone number assigned to the management terminal 22. Here, the callback message provider may register the first characteristic information by using a smartphone or the like as the management terminal 22 and check the matching information, or use the separate personal computer or the like to control the web page of the application system 50. 1 You can register characteristic information and check matching information.

In addition, the management terminal 22 may register the first characteristic information of the callback message provider to the application system 50 using an application, and select additional information and a callback message through matching information of the application system 50. have. In addition, the management terminal 22 may receive a push message including additional information and a callback message using an application, and message information including additional information as a callback message to the caller terminal 10 corresponding to the caller ID. Can transmit. Here, when registering the first characteristic information, the management terminal 22 may register at least one of information of a callback message provider and a caller that can be collected and disclosed with the consent of the industry, location, and callback message provider.

The application (APP) installed in the management terminal 22 may be defined as an application-level program, register the first characteristic information of the callback message provider in the application system 50, select the callback message and additional information, and push message It is possible to provide an interface and functions that provide functions for receiving and transmitting selected callback messages and additional information. The application (APP) may transmit the callback message to any one of a short message service format, a long message service format, a multimedia message service format, and a message service format including at least one of call connection information and Internet connection information. Here, the call connection information refers to a telephone number, and the Internet connection information refers to information such as a URL for accessing a homepage or blog.

The company uses the phone 20 and the management terminal 22, and the phone 20 receives a call request from the caller terminal 10 and is used for calls for order, consultation, reservation, etc. according to the call connection, and management The terminal 22 may register the first characteristic information for selecting additional information and a callback message using an application in the application system, and may be used for receiving a push message and transmitting a callback message.

The caller ID extractor 30 is connected to the communication line of the phone 10, and registration information and destination information may be preset. The caller ID extractor 30 is connected to the communication line in parallel with the phone 10 so as to share the call request with the phone 20 to extract the caller ID transmitted as a call request or to receive the caller ID from the phone 10 Can be configured. Here, the registration information may be set to include at least one of an ID of the phone 20, an ID of the management terminal 22, and a code assigned to it. The registration information may be used by the application system 50 to select a management terminal 22 to send a push message and to perform a billing process. Here, the destination information may include at least location information of a communication network with respect to the application system 50, and if necessary, may further include information for passing through a node such as a specific router or repeater.

The caller ID extractor 30 generates extraction information including caller ID, destination information, and registration information, provides extraction information to the access terminal 40, and may be configured to communicate with the access terminal 40, and access terminal ( 40) Extraction information can be provided in the format and communication method required.

The access terminal 40 performs communication relay between the caller ID extractor 30 and the communication network 70. As an example, the access terminal 40 may be configured as a dedicated module for the Internet of Things, and if necessary, may convert the format of the extracted information into the packet for the Internet of Things. Extracted information transmitted to the Internet of Things by the access terminal 40 may be transmitted to the application system 50 corresponding to the destination information via the Internet or a wireless communication network.

The provider terminal 60 may be defined as a terminal of an additional information provider that wants to include additional information in a callback message. The provider terminal 60 may be installed with an application, and may register second characteristic information of the additional information provider to the application system 50 using the application, and send a callback message through matching information of the application system 50. You can choose. Here, the additional information provider may register the second characteristic information by using a smartphone or the like as the provider terminal 60 and check the matching information, and also provide the web page of the application system 50 using a separate personal computer or the like. 2 You can register characteristic information and check matching information.

When registering the second characteristic information, the provider terminal 60 may register at least one of a business type, a location, and content of additional information providers and content of additional information. The application (APP) installed in the provider terminal 60 may be defined as an application level program, and registers second characteristic information of the additional information provider in the application system 50 and uses matching information of the application system 50 To provide an interface and function to select callback messages and additional information. Here, the matching information is information generated by analyzing the first characteristic information of the callback message provider and the second characteristic information of the additional information provider by the application system 50, the first and second of the callback message provider and the additional information provider It may include information that supports a callback message provider or an additional information provider to select a matching callback message and additional information according to characteristic information.

As an example, the first characteristic information of the callback message provider may be provided to the application system 50 during service registration or service registration, thereby defining the characteristics of the callback message provider. Here, the first characteristic information may be defined as information of all callback message providers and callers that can be collected and disclosed with the consent of the callback message provider, such as the industry and address. In addition, the second characteristic information of the additional information provider may also be provided at the time of service registration or service according to the content of the information to be additionally provided.

Accordingly, additional information to be additionally provided to the callback message can be selected by the additional information provider according to the characteristics of the callback message provider through the procedure of registering in the application system 50, and the callback message provider is added to the additional information provider and This can be selected according to the characteristics of the information. In other words, the transaction system between the callback message provider and the additional information provider is built into the application system 50, or separately built and linked, so that each required callback message and additional information can be selected so that each user can receive desired results, effects, and rewards. do.

Based on the additional information providing method, the additional message provider may compensate the callback message provider, or the callback message provider may compensate the additional information provider.

The application system 50 has location information corresponding to a destination, and receives extraction information from the access terminal 40 through the communication network 70. The application system 50 generates a push message including additional information and callback message information and a caller ID, and the additional information and callback message information are registration information included in extraction information among management terminals 22 of various pre-stored companies. It can be selected to correspond to.

The application system 50 provides a push message to the management terminal 22 corresponding to the registration information. To this end, the application system 50 may manage the ID of the management terminal 22 corresponding to the registration information, and transmit a push message to the ID of the management terminal 22 using the registration information.

The application system 50 may process registration of the first characteristic information of the callback message provider and registration of the second characteristic information of the additional information provider during service registration or service. The application system 50 may generate matching information that is matched between the callback message provider and the additional information provider by analyzing the first characteristic information of the callback message provider and the second characteristic information of the additional information provider. The application system 50 may provide callback messages and matching information for selecting additional information to the management terminal 22 and the provider terminal 60. Here, the application system 50 receives at least one keyword through the input means of the management terminal and the provider terminal, searches the callback message and additional information including the keyword, and uses the searched callback message and additional information lists Matching information can be generated.

When receiving the extracted information including the caller ID for the call and the ID of the management terminal 22, the application system 50 includes additional information and a callback message selected by the management terminal 22 and the provider terminal 60 It can be configured to generate a push message and provide the push message to the management terminal 22.

The application system 50 is not shown, but may include an application manager, a collection server, a push server, a web server, a database server, and a billing server, which may be connected to communicate with each other through a local network. The application manager of the application system 50 delivers the extracted information transmitted through the communication network 70 to the collection server, delivers the push message of the push server to the ID of the management terminal 22 through the communication network 70, and manages it. In response to a request of the application (APP) of the terminal 22, first characteristic information of the callback message provider may be registered, and matching information for selecting a callback message and additional information may be provided. In one example, the application system 50 receives at least one keyword through the input means of the management terminal and the provider terminal, searches the callback message and additional information including the keyword, and uses the searched callback message and additional information lists To generate matching information.

The collection server of the application system 50 stores extraction information transmitted through the application manager, and the database server includes the ID of the management terminal 22, callback message information, first characteristic information of the callback message provider, and the provider terminal 60 It can store and provide the ID, the second characteristic information of the additional information provider. The push server of the application system 50 may generate a push message including a caller ID of callback message information, additional information, and extraction information selected by the management terminal 22 and the provider terminal 60.

The web server of the application system 50 responds to the request of the application (APP) of the management terminal 22 or the provider terminal 60 through the application manager. You can provide a page or a tool. By the above web page or tool, the web server can generate a callback message and additional information including at least one of text, image, banner, video, call connection information, and internet connection information by input and selection, and generated The callback message, the additional information, and the ID of the management terminal 22 may be stored in the database server to match the registration information.

The billing server of the application system 50 can perform billing in consideration of the number of receptions of the extraction information of the collection server, the number of push message transmissions of the push server, and the communication cost of the communication network, and manages the billing history with the management terminal 22 and the provider It can be transmitted to the terminal 60.

2 is a flowchart illustrating a push message generation and service method according to an embodiment of the present invention.

Referring to FIG. 2, a method for generating and servicing a push message according to an embodiment may include a series of steps.

The management terminal 22 may register the first characteristic information of the callback message provider in the application system 50 (S1). Here, the management terminal 22 is a terminal used by a manager of a company for managing a caller ID and a callback message provider, and provides a callback message provider using an installed application (APP) or a web page of the application system 50. 1 When registering characteristic information, at least one of the information of the callback message provider and caller that can be collected and disclosed with the consent of the industry, location, and callback message provider can be registered.

The provider terminal 60 may register the second characteristic information of the additional information provider in the application system 50 (S2). Here, the provider terminal 60 is a terminal used by the additional information provider that wants to include additional information in the callback message, and uses the installed application or uses the web page of the application system 50 to provide the second characteristic information of the additional information provider. At the time of registration, at least one of a business type, a location, information of additional information providers and content of additional information may be registered.

The application system 50 receives the first characteristic information of the callback message provider and the second characteristic information of the additional information provider from the management terminal 22 and the provider terminal 60, and analyzes the first and second characteristic information to call back Matching information matching between the message provider and the additional information provider may be generated (S3). Here, the matching information may include information that supports a callback message provider or an additional information provider to select a matching callback message and additional information according to the first and second characteristic information.

The application system 50 provides matching information for selecting callback messages and additional information generated through analysis of the first and second characteristic information to the management terminal 22 and the provider terminal 60 (S4).

The management terminal 22 may select additional information to be included in the callback message through the matching information, and the provider terminal 60 may select a callback message to include the additional information through the matching information (S5). Here, the application installed in the management terminal 22 and the provider terminal 60 may provide an interface and a function for displaying matching information and selecting a callback message and additional information.

When receiving the extraction information including the caller ID and the ID of the management terminal 22 in response to a call (S9), the application system 50 stores the extraction information (S10), the management terminal 22 and the provider terminal A push message including additional information and a callback message selected in advance by 60 is generated (S11), and a push message is provided to the management terminal 22 (S11).

Here, the application system 50 stores the caller ID included in the extracted information and the ID of the management terminal 22, and additional information and callbacks selected by the management terminal 22 and the provider terminal 60 and managed as a database. A push message can be generated by calling a message, and a push message can be provided to the management terminal 22 using the ID of the management terminal 22.

The management terminal 22 may receive a push message provided from the application system 50, query and select a push message (S12), and transmit a callback message including additional information to the caller terminal 10 (S13) ).

Meanwhile, in the embodiment shown in FIG. 2, the provider terminal 60 and the management terminal 22 register a service to the application system 50 and generate a push message in response to a call request from the caller terminal 10 to manage the terminal ( 22), but is not limited thereto.

According to another embodiment, a method for generating and servicing a push message may be provided by the application system 50 to generate a push message in response to a service request (not shown) of the management terminal 22 and provide it to the management terminal. In one example, when a service request is received from the management terminal 22, the application system 50 sends a push message including additional information and a callback message selected in advance by the management terminal 22 and the provider terminal 60. It can be generated and provided to the management terminal 22. That is, the application system 50 performs the service in response to the event of the call connection or transmits a large amount of messages at once using the large amount of caller ID lists collected for callback message transmission and caller management. Can be included in the callback message to perform the sending service.

Returning to the description of FIG. 2, a process of generating a push message and providing it to the management terminal 22 in response to a call request from the caller terminal 10 will be described as follows.

For example, the caller may request a call from the telephone 20 of a company that sells and delivers the food using his caller terminal 10 (S6). The call request and call connection between the caller terminal 10 and the phone 20 may be managed by a relay system operated by a communication company managing the communication network 70. When a call request is made to the phone 20, a caller ID is also transmitted through a communication line connected to the phone 20 and a call is connected between the caller terminal 10 and the phone 20 (S8).

The caller ID extractor 30 extracts the caller ID when there is a call request from the caller terminal 10 (S7), and extracts information including the caller ID through the access terminal 40 and the communication network 70 through the application system ( 50) (S9). Here, the caller ID extractor 30 generates extraction information including caller ID, destination information, and registration information, provides extraction information to the access terminal 40, and the access terminal 40 extracts information including the caller ID. It is provided to the application system 50 through the communication network 70.

The application system 50 receives the extraction information and stores the extraction information including the caller ID (S10). The application system 50 generates a push message including additional information and a callback message previously selected and set by the management terminal 22 and the provider terminal 60 corresponding to the extracted information (S11). The application system 50 provides the generated push message to the management terminal 22 (S11). Here, the application system 50 generates a push message by calling additional information and a callback message managed by the database selected by the management terminal 22 and the provider terminal 60 corresponding to the extracted information, and generates a push message, and the management terminal 22 ) May be used to provide a push message to the management terminal 22.

The management terminal 22 receives the push message provided from the application system 50, queries and selects the push message (S12), and transmits a callback message including additional information to the caller terminal 10 (S13). . Here, when a push message is received, the management terminal 22 may visually provide an interface for inquiry and selection of the push message through the application APP of the management terminal 22 to the callback message provider. The callback message provider may query and select a push message using an application (APP) of the management terminal 22 and transmit a callback message including additional information to the caller terminal 10 using the selected push message (S12, S13).

As described above, the present embodiments can improve efficiency by providing additional information suitable for a target of a callback message according to the characteristics of these caller IDs by utilizing a plurality of caller IDs secured and managed by a callback message provider. .

In addition, the present embodiments can receive desired results, effects, and rewards by constructing a transaction system between a callback message provider and an additional information provider so that each of the necessary callback messages and additional information can be selected.

In addition, since the present embodiments use a phone for order, consultation, reservation, etc. and a management terminal of a separate company, and can transmit a callback message and additional information, when the management terminal subscribes to a plan that transmits a message at a low cost It has the advantage of being able to send callback messages and additional information at a low cost.

The present invention has been described with reference to the embodiments shown in the drawings, but this is merely exemplary, and those skilled in the art will understand that various modifications and equivalent other embodiments are possible from them. Therefore, the true technical protection scope of the present invention should be determined by the technical spirit of the appended claims.

Claims (7)

Registering, by the management terminal managing the caller ID, the first characteristic information of the callback message provider in the application system;
Registering, by the provider terminal providing additional information, second characteristic information of the additional information provider in the application system;
The application system analyzes the first characteristic information of the callback message provider and the second characteristic information of the additional information provider to generate matching information matched between the callback message provider and the additional information provider, and the callback message and Providing the matching information for selecting the additional information to the management terminal and the provider terminal;
The management terminal selecting the additional information to be included in the callback message through the matching information, or the provider terminal selecting the callback message to include the additional information through the matching information; And
When the application system receives extraction information including the caller ID for the call and the ID of the management terminal or receives a service request from the management terminal, the additional information and the callback selected by the management terminal and the provider terminal And generating a push message including a message and providing the push message to the management terminal. According to claim 1,
The management terminal receiving the push message from the application system providing the callback message including the additional information to the caller terminal;
Push message generation and service method further comprising a. According to claim 1,
The application system is connected to the caller ID extractor through a communication network,
The caller ID extractor extracts the caller ID when there is a call request from the caller terminal to a predetermined telephone and provides the extraction system including the caller ID and the ID of the management terminal registered in advance to the application system. ;
Push message generation and service method further comprising a. The method of claim 3,
When the application system receives the extraction information from the caller ID extractor or receives a service request from the management terminal, generating the push message and providing it to the management terminal,
Storing the caller ID and ID of the management terminal included in the extraction information;
To generate the push message by calling the additional information and the callback message selected by the management terminal and the provider terminal and managed in a database, and providing the push message to the management terminal using the ID of the management terminal step;
Push message generation and service method comprising a. According to claim 1,
When the management terminal registers the first characteristic information, a business type, location, and a push message generation and service method of registering at least one of information of a callback message provider and a caller that can be collected and disclosed with the consent of the callback message provider. According to claim 1,
When the provider terminal registers the second characteristic information, a business type, location, push message generation and service method for registering at least one of the content of the additional information provider and the content of the additional information. According to claim 1,
The application system receives at least one keyword through input means of the management terminal and the provider terminal, retrieves the callback message and the additional information including the keyword, and retrieves the searched callback message and the additional information lists Push message generation and service method for generating the matching information using.

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