KR101942102B1 - Method and computer-readable storage medium for providing membership service - Google Patents

Abstract

A method of providing membership services and a recording medium are provided. A method for providing a membership service by a membership service providing server includes the steps of: (a) receiving customer information from a membership service providing terminal located in an affiliated store; (b) storing the stored information, (C) transmitting the information retrieved in the step (b) to the membership service providing terminal; (d) receiving, from the membership service providing terminal, at least one of the holding point, the holding stamp, (E) recalculating information on a previously stored point, a stored stamp, and a retained coupon in accordance with the usage information, and transmitting the approval request to the membership service providing terminal Wherein the information retrieved in the step (b) includes the retention stamp and retention The number of coupons, and the service item of the franchisee corresponding to the number of the holding stamps and the number of holding coupons, respectively.

Description

[0001] METHOD AND COMPUTER READABLE STORAGE MEDIUM FOR PROVIDING MEMBERSHIP SERVICE [0002]

The present invention relates to a method and a recording medium for providing membership services.

Membership service is to provide membership benefits to customers with membership card by issuing member registration and membership card accordingly. It provides services such as communication service, restaurant business, lodging business, retail business, beauty and fashion business, leisure sports business, It is used in all service industries.

In addition, membership service is widely used as a marketing method for securing customers by providing various benefits such as discount and event (campaign) events, points or mileage accumulation, coupon issue, and after-sales service to customers.

This membership service generally refers to a customer through point of sale (POS) of affiliated merchants affiliated with a membership service provider, and uses accumulated points (stamps), coupons or the like, or points Stamps), coupons and so on.

However, in order to provide such a variety of benefits, it is necessary to inquire, use and accumulate procedures for each benefit.

In other words, the membership point (stamp), the merchant event (campaign), and the coupon service can not be simultaneously viewed and used in one transaction, and each benefit has to be inquired and used or accumulated.

Accordingly, in the Korean Unexamined Patent Publication No. 2007-39633 (integrated management system such as a point using a mobile communication terminal), an integrated management method of a member's points, mileage, reserves and coupons has been suggested, but the points, mileage, Coupons, etc. in a single transaction.

Korean Unexamined Patent Publication No. 2007-39633, 'Integrated management system including points using mobile communication terminals'

SUMMARY OF THE INVENTION In order to solve the problems of the prior art described above, the present invention provides a method and system for searching and using a membership point (stamp), a merchant event (campaign) and a coupon service simultaneously in one transaction, to provide.

The objects of the present invention are not limited to the above-mentioned objects, and other objects not mentioned can be clearly understood from the following description.

According to an aspect of the present invention, there is provided a computer readable recording medium on which a program for providing a membership service is installed, the method comprising the steps of: (a) receiving customer information; ) Transmitting the inputted customer information to the membership service providing server, and (c) receiving membership service information including information on the customer's holding point, the holding stamp and the holding coupon from the membership service providing server, And displaying it on the screen of the membership service providing terminal.

In one aspect of the present invention, the step (a) may be a step of receiving either the telephone number of the customer and the identification number associated with the membership service from the input means of the membership service providing apparatus, or inputting a bar code, a QR code ), An RFID (Radio Frequency Identification) or an NFC (Near Field Communication) reader.

In addition, in one aspect of the present invention, the step (c) receives the membership service information further including campaign information of an affiliate shop where the membership service providing terminal is located, and displays the membership service information on the screen.

Further, in one aspect of the present invention, the step (c) displays on the screen the service items of the merchant corresponding to the quantity of the stored stamp and the retained coupon and the quantity of the stored stamp and the retained coupon, respectively.

In addition, in one aspect of the present invention, the recording medium further comprises: (d) if the usage information of the customer for at least one of the membership service information displayed on the screen is input, (E) transmitting the input usage information to the membership service providing server to request approval, and displaying the requested approval result on the screen.

According to an aspect of the present invention, there is provided a membership service providing method for a membership service providing server, comprising the steps of: (a) receiving customer information from a membership service providing terminal located in an affiliate shop; (b) (C) transmitting the information retrieved in step (b) to the membership service providing terminal; (d) transmitting the information retrieved in step (b) to the membership service providing terminal (C) receiving an approval request including usage information for at least one of a holding point, a holding stamp, and a holding coupon from the at least one of the holding points, the holding stamp and the holding coupon; and (e) And transmitting a response to the approval request to the membership service providing terminal, Information retrieved from the group (b) step includes a service item in the merchant respectively corresponding to the quantities of the quantities of the holding seals, and the coupon held, the holding seals, retention offer.

In one aspect of the present invention, the step (a) further includes the identification information of the franchisee together with the user information, and the step (b) further includes the campaign information matched with the identification information of the franchisee Search.

BRIEF DESCRIPTION OF THE DRAWINGS The above and other objects, features and advantages of the present invention will be more apparent from the following detailed description taken in conjunction with the accompanying drawings, in which: FIG.

The present invention may, however, be embodied in many different forms and should not be construed as being limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art. It is provided to fully inform the owner of the scope of the invention.

According to the above-described method of providing the membership service of the present invention and the task solution means of the recording medium,

It is possible to inquire, use and accumulate membership points (stamp), merchant event (campaign) and coupon service simultaneously in one transaction.

In addition, merchants can conveniently receive their own membership management and customer management through web, app, and POS module.

In addition, the franchisee can provide customers with campaign benefits as well as campaign benefits from the franchisee.

In addition, based on a mobile app (app), customers can conveniently view and use merchant points and benefits.

FIG. 1 illustrates a system for providing a membership service according to an embodiment of the present invention. Referring to FIG.
2 is a flowchart illustrating a membership service providing process of a merchant POS according to an exemplary embodiment of the present invention.
3 is a flowchart illustrating a membership service providing process of the membership service providing server according to an embodiment of the present invention.
4 is a view showing a membership service providing screen of a merchant POS according to an embodiment of the present invention.

While the present invention has been described in connection with certain exemplary embodiments, it is to be understood that the invention is not limited to the disclosed embodiments, but, on the contrary, is intended to cover various modifications and similarities.

It should be understood, however, that the invention is not intended to be limited to the particular embodiments, but includes all modifications, equivalents, and alternatives falling within the spirit and scope of the invention.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, the present invention will be described in detail with reference to the accompanying drawings.

In order to clearly illustrate the present invention, parts not related to the description are omitted, and similar parts are denoted by like reference characters throughout the specification.

For reference, throughout the specification, when a part is referred to as being "connected" to another part, it is not only a case of being directly connected, but also a case of being indirectly connected .

Also, when an element is referred to as including an element, it is to be understood that the element may include other elements, without departing from the spirit or scope of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings.

FIG. 1 illustrates a system for providing a membership service according to an embodiment of the present invention. Referring to FIG.

A system 100 for providing a membership service according to an embodiment of the present invention includes a merchant point of sale (POS) 110 and a membership service providing server 120.

The merchant POS (110) is a device located in an affiliate shop affiliated with a merchant providing a merchandise service, and stores information on merchandise (service) sales of the merchant as well as information on the membership service of the merchant To the membership service providing server 120, and receives the membership service information of the customer from the membership service providing server 120, and displays the received membership service information on the screen.

The merchant POS 110 may include a reader 111 and a POS body 112. The reader 111 may include a mobile card, a bar code, a Quick Response code, (For example, a wired / wireless telephone number) related to a customer or an identification number (for example, a telephone number, etc.) associated with a service from an RFID (Radio Frequency Identification) chip or a Near Field Communication For example, the membership card number can be input.

For reference, in the present invention, the customer's personal information is not limited to the above-mentioned telephone number but may further include information such as a resident registration number or a home address of the customer, and the identification number associated with the membership service may be, The number of credit cards associated with the membership service may be further included.

In addition, the POS main body 112 may include a keypad or a touch pad for inputting an identification number related to a customer's personal information or a membership service. The POS main body 112 may include a screen having a touch screen function, And a printing device.

The merchant POS 110 receives customer information including at least one of the personal information of the customer and the identification number related to the membership service from the reader 111 or the POS main body 112 as described above, And receives the membership service information corresponding to the corresponding customer information from the membership service providing server 120 and displays the received membership service information on the screen.

Here, the membership service information may include information on the customer's holding point, the holding stamp, and the holding coupon, that is, the number of currently available holding points, the number of holding stamps, and the number of holding coupons, And a service item of the merchant corresponding to the quantity of the retained coupon, respectively.

Details of the membership service information displayed on the screen of the merchant POS 110 will be described later with reference to FIG.

When the customer uses the customer's use information for at least one of the holding point, the holding stamp, and the holding coupon when the customer purchases the goods (service) of the corresponding merchant, the merchant POS (110) The purchase amount can be re-calculated and displayed on the screen, the input usage information can be transmitted to the membership service providing server 120 to request approval, and the requested approval result can be displayed on the screen.

At this time, the merchant POS 110 can display not only the purchase amount of the customer re-calculated according to the input usage information, but also information on the holding point, the holding stamp, and the holding coupon, The campaign information of the corresponding merchant can also be displayed together.

That is, the membership point, the stamp coupon, and the merchant event can be simultaneously inquired, used and accumulated in one transaction.

In addition, the merchant POS (110) can output the details of the membership benefit applied to the customer's purchase of goods through the printing device, and also transmits the customer information for membership subscription to the membership service providing server (120) The user can request subscription approval and receive subscription approval from the subscription service providing server 120, thereby registering the subscription service of the customer at the merchant site.

In addition to the information related to the membership service, the merchant POS 110 can transmit transaction information generated at the corresponding merchant to the membership service providing server 120, which is managed by the membership service providing server 120 And can be utilized as data for the analysis of the franchise performance.

On the other hand, the membership service providing server 120 receives customer information from an affiliate shop POS 110 located in an affiliate shop, and retrieves from the DB information on the hold points, the hold stamp, and the hold coup that match the received customer information.

At this time, the membership service providing server 120 may receive the identifier of the merchant along with the customer information from the merchant POS 110.

To this end, the membership service providing server 120 may include a DB for storing information on the hold points, the hold stamps, and the hold coupons for each customer, and may include campaign information for each merchant, use of each merchant And a DB that stores information about available membership points, stamps, and coupons.

For reference, the membership service providing server 120 may manage information on the hold points, the stamps, and the coupons for each customer by respective DBs, or may manage them by a single integrated DB. You can store and manage the membership service history together.

Then, the membership service providing server 120 can transmit the retrieved information on the customer's possessed points, possessed stamps, and retained coupons to the affiliated store POS 110, and can further transmit campaign information matched to the affiliated store.

In addition, the membership service providing server 120 receives an approval request including usage information for at least one of the hold point, the hold stamp and the hold coupon from the merchant POS 110, The store stamp, and the stored coupon information stored in the merchant POS 110 and transmits a response to the approval request to the merchant POS 110. [

Also, the membership service providing server 120 receives a membership subscription approval request including customer information from the merchant POS 110, generates a membership card number matched with the corresponding customer information, stores the membership card number in the DB, You can approve membership subscription to.

Then, the membership service providing server 120 may transmit a membership approval approval message to the merchant POS (110).

Accordingly, the membership service providing server 120 can simultaneously use the membership points, stamps, coupons, and merchant campaigns in one transaction using the customer information received from the merchant POS 110 and use and accumulate them .

Also, the membership service providing server 120 can receive the transaction information from the merchant POS 110 and manage the transaction performance of each merchant using the received transaction information.

Also, the membership service providing server 120 may provide a customer web site for membership service, a homepage of an affiliate shop, a coupon issuing service, a customer mobile push and a QR service.

Customers who subscribe to the membership service can inquire membership points, stamps, and coupons through a customer web site provided by the membership service providing server 120 using a PC or a mobile communication terminal, and the non- To join the membership service.

Also, customers who are subscribed to the membership service can access various information of the affiliated shop (such as the location of the affiliated shop, the campaign of the affiliated shop, etc.) by accessing the homepage of the affiliated shop linked to the customer's web site.

In addition, the fellow of the franchisee can access the franchise shop homepage provided by the membership service providing server 120 using the PC or the mobile communication terminal to receive services such as customer management and franchise shop performance analysis, You can also manage it.

2 is a flowchart illustrating a membership service providing process of the merchant POS 110 according to an embodiment of the present invention.

For reference, the merchant POS 110 may be provided with a computer-readable recording medium on which a program for executing the steps shown in Fig. 2 is recorded, and the steps shown in Fig. 2 may be executed according to the installed recording medium.

First, the merchant POS 110 receives customer information from the reader 111 (S201).

Here, the merchant POS 110 transmits customer's personal information (e.g., a telephone number) from any one of a mobile card, a bar code, a QR code, an RFID chip, and an NFC chip included in the customer's mobile communication terminal through the reader 111. [ (For example, a card number) associated with the membership service, and receives an identification number related to the personal information or membership service of the customer through the keypad or the touch pad of the POS main body 112 have.

After S201, the merchant POS 110 transmits the customer information inputted in S201 to the membership service providing server 120 (S202).

After S202, the merchant POS 110 receives membership service information including information on the customer's holding point, the holding stamp, and the holding coupon from the membership service providing server 120 and displays the received membership service information on the screen (S203).

At this time, the merchant POS 110 may receive the membership information together with the membership information from the membership service providing server 120 together with the campaign information, and display the information on the screen.

After S203, when the customer's usage information for at least one of the membership service information displayed on the screen is input, the merchant POS 110 re-calculates the purchase amount of the customer according to the input usage information and displays it on the screen (S204).

After S204, the merchant POS 110 transmits the input usage information to the membership service providing server 120 to request approval, displays the approval result requested from the membership service providing server 120 on the screen (S205 ).

3 is a flowchart illustrating a membership service providing process of the membership service providing server 120 according to an embodiment of the present invention.

First, the membership service providing server 120 receives the customer information and the identification information of the merchant from the merchant POS 110 (S301).

After S301, the membership service providing server 120 searches for membership service information including information on the holding points, the holding stamps, and the holding coupons matched with the customer information, and searches the campaign information matched with the identification information of the merchant ( S302).

After S302, the membership service providing server 120 transmits the information retrieved in S302 to the affiliate shop POS 110 (S303).

After S303, the membership service providing server 120 receives an approval request including usage information for at least one of the hold point, the hold stamp, and the hold coupon from the merchant POS 110 (S304).

After step S304, the membership service providing server 120 recalculates information on the hold points, held stamps, and hold coupons of the corresponding customer stored in accordance with the use information received in step S304, and sends the approval request to the merchant POS 110 (S305).

4 is a view showing a membership service providing screen of the merchant POS 110 according to an embodiment of the present invention.

Information about the customer information 410, the holding point 420, the holding stamp 430, and the holding coupon 440 are displayed, and information on available points, stamps, and coupons for the item of the merchant is displayed .

In addition, information on the points, stamps, and coupons 450 used at the time of purchase of the item of the corresponding merchant out of the holding point holding stamp and the stored coupon are displayed.

As described above, by using the membership points, the stamps, the coupons, and the merchant campaigns simultaneously in one transaction for inputting the customer information, it is possible to use each of the points, stamps and coupons It eliminates the inconvenience of having to go through the process of viewing, using, and accumulating by benefit.

The foregoing description is merely illustrative of the technical idea of the present invention, and various changes and modifications may be made by those skilled in the art without departing from the essential characteristics of the present invention.

Therefore, the embodiments disclosed in the present invention are intended to illustrate rather than limit the scope of the present invention, and the scope of the technical idea of the present invention is not limited by these embodiments.

The scope of protection of the present invention should be construed according to the following claims, and all technical ideas within the scope of equivalents should be construed as falling within the scope of the present invention.

100: A system that provides membership services
110: Merchant POS
120: Membership service providing server

Claims (7)

A method for providing a membership service by a membership service providing server,
(a) receiving customer information and identification information of the franchisee from a membership service-providing terminal located within the franchisee, the customer information including identification information related to the membership service;
(b) determining, based on the identification information related to the membership service included in the customer information and the identification information of the merchant, the membership information, the membership points, the stamp, and the coupon usable for the merchant information of the merchant, Retrieving information about the matched holding points, holding stamps and holding coupons;
(c) transmitting the information retrieved in the step (b) to the membership service providing terminal;
(d) displaying membership points, stamps, and coupons usable for items of the merchant at the membership service providing terminal, a holding point, a holding stamp, and a holding coup matched with the customer information, Receiving an authorization request including usage information for at least one of a holding stamp and a holding coupon; And
(e) re-calculating information on the previously stored points, the stored stamps and the stored coupons according to the usage information, and transmitting a response to the approval request to the membership service providing terminal
Wherein the information retrieved in the step (b) includes a service item of the merchant corresponding to the quantity of the stored stamp and the retained coupon, and the quantity of the stored stamp and the retained coupon, respectively.
delete A computer-readable recording medium, which is installed in a membership service providing terminal of an affiliate store and on which a program for providing a membership service is recorded,
(a) receiving customer information, the customer information including identification information associated with the membership service;
(b) transmitting identification information related to the membership service included in the inputted customer information and identification information of the franchisee to the membership service providing server; And
(c) acquiring, from the membership service providing server, campaign information of the merchant, membership points available for items of the merchant, stamps and coupons, possession points of the customers, Receiving membership service information including information on a stamp and a stored coupon, and displaying the received membership service information on a screen of the membership service providing terminal;
(d) re-calculating the purchase amount of the customer according to the input usage information and displaying it on a screen when the usage information of the customer for at least one of the membership service information displayed on the screen is input; And
(e) transmitting the input usage information to the membership service providing server to request approval, and displaying the requested approval result on the screen;
Lt; / RTI >
The step (c)
Wherein the service item of the merchant corresponding to the quantity of the reserved stamp and the retained coupon and the quantity of the retained stamp and the retained coupon is displayed on the screen and the program is readable by the computer.
The method of claim 3,
The step (a)
A Quick Response code, an RFID (Radio Frequency Identification), or an NFC (NFC) message from an input unit of the membership service providing apparatus, Field Communication) A computer-readable recording medium having recorded thereon a program for receiving results read from a reading device.
The method of claim 3,
The step (c)
And receiving the membership service information further including campaign information of an affiliate shop where the membership service providing terminal is located, and displaying the membership service information on the screen.
delete delete

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