KR101740148B1 - Method of recommending items at online shopping malls, based on clients' offline activity data - Google Patents
Method of recommending items at online shopping malls, based on clients' offline activity data Download PDFInfo
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- KR101740148B1 KR101740148B1 KR1020150153658A KR20150153658A KR101740148B1 KR 101740148 B1 KR101740148 B1 KR 101740148B1 KR 1020150153658 A KR1020150153658 A KR 1020150153658A KR 20150153658 A KR20150153658 A KR 20150153658A KR 101740148 B1 KR101740148 B1 KR 101740148B1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0241—Advertisements
- G06Q30/0251—Targeted advertisements
- G06Q30/0255—Targeted advertisements based on user history
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F9/00—Arrangements for program control, e.g. control units
- G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
- G06F9/44—Arrangements for executing specific programs
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W40/00—Communication routing or communication path finding
- H04W40/02—Communication route or path selection, e.g. power-based or shortest path routing
Abstract
An online shopping product recommendation method is provided based on offline activity data of a customer who accurately analyzes a customer's interest, inclination, and consumption pattern and recommends a product based on a purchase history of another similar customer. An online shopping product recommendation method based on offline activity data of the customer includes: (a) receiving location information of the customer terminal from the customer terminal; (b) obtaining point of interest (POI) information corresponding to the position information; (c) matching a point of interest (POI) category corresponding to the point of interest (POI) information; (d) establishing a customer segment for customers having the same POI category; (e) analyzing online shopping mall purchase histories of customers constituting the customer segment; And (f) transmitting, from an analysis of the purchase history, recommendation information on a product purchased by another customer in the customer segment to the customer terminal.
Description
The present invention relates to a method for recommending a customized product in online shopping, and more particularly, to a method for recommending an online shopping product based on offline activity data of a customer.
An online shopping mall or an internet shopping mall is a virtual shop that allows users to buy and sell goods using the Internet. Unlike offline shopping malls, online shopping malls have no time and space limitations, so consumers can purchase products at a relatively low price anytime, anywhere. As an operator of an online shopping mall, it is possible to provide merchandise information that meets the taste of the consumer without restriction of the merchandise. The operator of the online shopping mall can directly sell the product to the consumer or relay the transaction by connecting the seller and the consumer. Online shopping has grown rapidly in recent years due to the development of information and communication technology and the convenience of purchasing goods.
On the other hand, the online shopping mall recommends products in various ways in order to promote the purchase activity of the customers. Specifically, two types of analysis methods are adopted for product recommendation. One is analyzing customer's online activity and another is analyzing customer's online activity. An example of the first method is to refer to the purchasing history of the customer and to recommend the product related to the product that was purchased in the past to cause the purchase activity. An example of the second method is recommending a product with a high sales volume, analyzing a comment on a product to recommend a product, or recommending a product with reference to a purchase history of another customer.
Most of the product recommendation methods of online shopping malls suggest products based on the online activities of other people, especially purchase histories. In order for such a product proposal to be successful, there should be a similar interest or shopping pattern between the customer who receives the reference of the purchase history and the customer who receives the product recommendation. However, it is not easy to judge the propensity of two customers or similarity of interest or shopping pattern with online purchase history alone. Because many people use online shopping, but most of them do online purchases only for limited items. Therefore, although online shopping data alone can specify and predict a person's shopping pattern, there is a question about whether the collected and processed data is accurate.
As a result, recommending a product at an online shopping mall in accordance with conventional methods results in a tendency for most customers to be inconsistent with their real interests and thereby ignore the recommendation. In this reality, if an online shopping mall repeatedly recommends a product that does not attract customers' attention, it only causes adverse effects. Online shopper can not like customer's distrust and dislike about repetitive recommendation of online shopping mall.
SUMMARY OF THE INVENTION The present invention has been made to solve the above problems and it is an object of the present invention to provide an online shopping product recommendation method based on offline activity data of a customer who accurately analyzes a customer's interest, And the like.
The objects of the present invention are not limited to the above-mentioned objects, and other objects not mentioned can be clearly understood by those skilled in the art from the following description.
According to another aspect of the present invention, there is provided a method of recommending an online shopping product based on offline activity data of a customer, comprising the steps of: receiving registered POI information including a place name and location coordinates; A method of recommending an online shopping product using a database storing a grouped interest point category, the service server providing the method comprising: (a) receiving location information of the customer terminal from a customer terminal; (b) obtaining the point of interest (POI) information corresponding to the position information; (c) matching the POI category corresponding to the POI information; (d) setting a customer segment for customers having the same POI category; (e) analyzing online shopping mall purchase histories of the customers constituting the customer segment; And (f) transmitting, from an analysis of the purchase history, recommendation information on a product purchased by another customer in the customer segment to the customer terminal.
The step (b) includes the steps of: collecting coordinates of the customer terminal from the location information; And extracting the point of interest (POI) information corresponding to the coordinates if there is no change in the coordinates for a predetermined period of time.
The point of interest category may include an industry type, and the step (c) may be a step of matching an industry type corresponding to the place name of the POI information.
In the step (d), the customers belonging to the customer segment may have two or more POI categories in common.
In the step (f), when the customers having the predetermined ratio or more with respect to the total number of customers constituting the customer segment purchase the same product, the recommendation information may be generated for the product.
The method may further include executing the shopping application installed in advance by the customer terminal before the step (f), and the recommendation information may be displayed on the customer terminal in association with the shopping application.
The details of other embodiments are included in the detailed description and drawings.
As described above, according to the online shopping product recommendation method based on the offline activity data of the customer according to the present invention, the group of the customers' tendencies or interests is grouped based on the offline activities of the customers, Preference or interest. Customer satisfaction is high for product recommendation information because it refers to purchase history of customers with similar interests.
Specifically, the offline activity data of the customer can be collected using the location information of the customer terminal, and the interest can be accurately identified as the meaningful data based on the offline activity data. For example, if a customer likes a sport, they can collect information about the location of the terminal and analyze it to find out where they go frequently. As a result, we can pinpoint exactly what our customers are interested in, whether they like golf, whether they like swimming or climbing. Likewise, if a customer likes a restaurant, the interest of the customer is changed according to whether the frequent restaurant is a Korean restaurant, a Chinese restaurant, a Western restaurant, or a Japanese restaurant. In this way, if the customer collects data related to where he or she visits offline, and categorizes and analyzes the data, the customer's hobbies and interests can be grasped accurately, which is a fundamental effect of the present invention. However, the advantages of the present invention are not limited to those described above.
People with similar interests have similar shopping patterns. If offline activities are used to group people with similar interests to divide customer segments and recommend products with reference to online purchase histories within each customer segment, the customer can have deep trust in product recommendation information, Purchase activity.
1 is a conceptual diagram briefly illustrating a relationship between a service server and a customer terminal for implementing an online shopping product recommendation method based on offline activity data of a customer according to an embodiment of the present invention.
FIG. 2 is a block diagram illustrating a configuration of a POI-based customer segment management server of FIG. 1. FIG.
3 is a block diagram showing a configuration of the shopping management server of Fig.
4 is a flowchart illustrating an online shopping product recommendation method based on offline activity data of a customer according to an embodiment of the present invention.
FIG. 5 is a flowchart specifically illustrating the POI information extraction step of FIG.
FIG. 6 is an exemplary view illustrating a case where a customer segment is defined by customers sharing one POI category according to an exemplary embodiment of the present invention.
FIG. 7 is a diagram illustrating a case where a customer segment is defined by customers sharing two POI categories according to an exemplary embodiment of the present invention.
BRIEF DESCRIPTION OF THE DRAWINGS The advantages and features of the present invention and the manner of achieving them will become apparent with reference to the embodiments described in detail below with reference to the accompanying drawings. The present invention may, however, be embodied in many different forms and should not be construed as being limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the invention to those skilled in the art. Is provided to fully convey the scope of the invention to those skilled in the art, and the invention is only defined by the scope of the claims. Like reference numerals refer to like elements throughout the specification.
The terms "-subunit" and " -module "in the specification mean units for processing at least one function or operation, which may be implemented by hardware or software or a combination of hardware and software.
The shopping management server according to the present invention generally performs on-line retail distribution related to electronic commerce and can be implemented as an online shopping mall. The online shopping mall can consist of a mall or a specialty mall. A mall is an online shopping mall that sells a variety of product types, and a mall manager can have both a merchandiser function and a profit management function. Because the mall covers various product types, economies of scale can be achieved and a reliable store brand can be formed. The specialty mall is an online shopping mall that is limited to a specific product type, and a professional mall manager can have both a merchandiser function and a profit management function. Since specialized malls handle only products in specific fields, specialized services such as contents, products, and consulting can be provided in the field, thereby securing loyal customers.
The seller in the present invention may include not only a simple seller who sells a product to a consumer but also a producer who actually produces and sells the product or an administrator of a shopping management server that purchases and resells a large amount of goods from a simple seller or a producer have.
BRIEF DESCRIPTION OF THE DRAWINGS Fig. 1 is a conceptual diagram briefly illustrating a relationship between a service server and a customer terminal for implementing an online shopping product recommendation method based on offline activity data of a customer according to an embodiment of the present invention. 1 is configured to include a POI-based customer segment management server and a shopping management server, FIG. 2 is a block diagram illustrating the configuration of the POI-based customer segment management server of FIG. 1, FIG. 2 is a block diagram showing a configuration of a server. FIG.
The online shopping
The
The location information providing module 110 generates current location information of the
The shopping application 120 is connected to the
A customer terminal having a function of transmitting location information to the
The shopping application 120 may be implemented in a terminal device having a wired or wireless communication function, which is connected to the
The location information providing module 110 and the shopping application 120 are implemented in separate terminal devices. A
Although not shown, the merchant terminal is a wired or wireless communication device connected to the
The
Specifically, the POI-based customer
The location
The POI
The POI
The POI
The customer
The
The
Meanwhile, the
The
The purchase
The
The
The
4 and 5, an online shopping product recommendation method based on offline activity data of a customer according to an embodiment of the present invention will be described. FIG. 4 is a flowchart illustrating an online shopping product recommendation method based on offline activity data of a customer according to an embodiment of the present invention, and FIG. 5 is a flowchart illustrating the POI information extraction step of FIG.
First, the customer of the
The location information providing module 110 of the
The POI
Then, the POI
The customer
The POI-based customer
The purchase
Subsequently, the
Preferably, the
The customer can access the online shopping mall of the
Hereinafter, the correlation between the POI information, the POI category, and the customer segments of the present invention will be described with reference to FIGS. 6 and 7. FIG. At least one POI information is generated from the location information of the
FIG. 6 is an exemplary view illustrating a case where a customer segment is defined by customers sharing one POI category according to an exemplary embodiment of the present invention. The POI information of the customer Sean is classified into four POI categories. In this example, the POI category information of the customer Sean is A (shopping), B (mountain climbing), C (golf), and D (restaurant). Daniel's POI information is classified into four POI categories. In this example, Daniel's POI category information is C (golf), D (restaurant), E (swimming), and F (theater). The POI information of the customer Sam is classified into three POI categories. In this example, the POI category information of the customer Sam is A (shopping), D (restaurant), and G (library).
The customers (Sean, Sam) who constitute the first customer segment have a common interest in the A (shopping) POI category. Customers who make up the second customer segment (Sean, Daniel) have a common interest in the C (golf) POI category. Customers who make up the third customer segment (Sean, Daniel, Sam) have a common interest in the D (restaurant) POI category.
As described above, since customers who have a common interest in the customer segment refer to each other's online shopping mall purchase history, the customer satisfaction with the product recommendation information can be increased.
FIG. 7 is a diagram illustrating a case where a customer segment is defined by customers sharing two POI categories according to an exemplary embodiment of the present invention. The customers (Sean, Sam) who make up the first customer segment have a common interest in the A (shopping) and D (restaurant) POI categories. Customers who make up the second customer segment (Sean, Daniel) have a common interest in the C (golf) and D (restaurant) POI categories. Compared with the example of FIG. 6, in the case of the example of FIG. 7, product recommendation information is more effective because it shares more interests among customers in one customer segment.
While the present invention has been described in connection with what is presently considered to be practical exemplary embodiments, it is to be understood that the invention is not limited to the disclosed embodiments, but, on the contrary, You will understand. It is therefore to be understood that the above-described embodiments are illustrative in all aspects and not restrictive.
10: online shopping product recommendation system 20: service server
30: wired / wireless network 100: customer terminal
110: location information providing module 120: shopping application
200: POI-based Customer Segment Management Server
210: first control unit 220: position information receiving unit
230: POI information extracting unit 240: POI category matching unit
250: customer segment setting unit 260: first storage unit
262: POI information DB 264: POI metadata DB
266: Customer-specific POI DB 268: Customer Segment DB
300: shopping management server 310: second control unit
320: Transmitting / receiving unit 330: Purchase pattern analyzing unit
340: product recommendation unit 360: second storage unit
362: customer information DB 364: product information DB
366: Purchase history DB 368: Recommended product DB
Claims (6)
A service server providing the above method comprises:
(a) receiving location information of the customer terminal from a customer terminal;
(b) obtaining point of interest (POI) information corresponding to the location information;
(c) matching a point of interest (POI) category corresponding to the point of interest (POI) information;
(d) establishing the same customer segment for customers having the same POI category;
(e) analyzing online shopping mall purchase histories of customers belonging to the same customer segment; And
(f) transmitting, from the analysis of the purchase history, recommendation information on a product purchased by another customer in the same customer segment to the customer terminal,
Wherein the customer segment is a group consisting of customers whose interest points (POI) obtained from the location information of each customer's terminal belong to the same point of interest (POI) category, based on the offline activity data of the customer .
Collecting coordinates of the customer terminal from the location information; And
And extracting the point of interest (POI) information corresponding to the coordinates when the coordinates do not change for a predetermined period of time.
The interest point category includes an industry category,
Wherein the step (c) is a step of matching an industry corresponding to the place name of the POI information.
Wherein the customers belonging to the customer segment are based on offline activity data of a customer having two or more POI categories in common.
Based on offline activity data of a customer for which the recommendation information is generated for the product when a customer of a predetermined ratio or more with respect to the total number of customers constituting the customer segment has purchased the same product.
Further comprising the step of executing a shopping application previously installed by the customer terminal before the step (f)
And the recommendation information is based on offline activity data of a customer displayed on the customer terminal in association with the shopping application.
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Cited By (2)
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KR20220103429A (en) | 2021-01-15 | 2022-07-22 | 김윤경 | Online promoting system of merchandise by using intermediate of code sheet |
KR20220118703A (en) | 2021-02-19 | 2022-08-26 | 동서대학교 산학협력단 | Machine Learning based Online Shopping Review Sentiment Prediction System and Method |
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KR102075038B1 (en) * | 2017-10-31 | 2020-02-07 | (주)이노티브아이엔씨 | Goods Recommendation Method Conisdering User's Chracter Using User's Big Data in Network, and Managing Server Used Therein |
US10575123B1 (en) * | 2019-02-14 | 2020-02-25 | Uber Technologies, Inc. | Contextual notifications for a network-based service |
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KR102480928B1 (en) * | 2022-07-08 | 2022-12-27 | 주식회사 바이럴픽 | Server and method for providing product purchase service based on metaverse and bigdata |
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KR20150037769A (en) | 2012-06-01 | 2015-04-08 | 로코마이저 엘티디 | Interest profile of a user of a mobile application |
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Publication number | Priority date | Publication date | Assignee | Title |
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KR20220103429A (en) | 2021-01-15 | 2022-07-22 | 김윤경 | Online promoting system of merchandise by using intermediate of code sheet |
KR20220118703A (en) | 2021-02-19 | 2022-08-26 | 동서대학교 산학협력단 | Machine Learning based Online Shopping Review Sentiment Prediction System and Method |
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