KR101431823B1 - ATM apparatus and method of controlling the same - Google Patents

Abstract

The present invention relates to a financial automation apparatus and a control method thereof, which are equipped with a cash dispenser operating unit capable of confirming a fault situation on the front face of a financial automation apparatus through a video file or a screen capture file.

A financial automation apparatus according to the present invention comprises: a camera provided to photograph a state of a front face of a financial automatic machine; A camera processor for driving and controlling the camera; A memory for storing an image captured by the camera or a captured image of a front portion of a transaction display unit; And a control unit provided on a rear surface of the automated teller machine and capable of controlling the automated teller machine by displaying information stored in the memory.

The present invention having such a configuration has an advantage of improving the efficiency of maintenance by providing a front screen of a moving image and a transaction display unit in which a customer's transaction is performed by the camera processing unit, thereby providing convenience to the members.

Financial automation equipment, camera processing process, personnel management process

Description

BACKGROUND OF THE INVENTION 1. Field of the Invention [0001] The present invention relates to an ATM apparatus and a control method thereof,

FIG. 1A is a perspective view showing a front form of a financial automatic machine. FIG.

FIG. 1B is a perspective view showing a back side of a financial automatic machine. FIG.

2 is a block diagram illustrating an internal configuration of a financial automatic machine according to a preferred embodiment of the present invention.

3 is an exemplary view showing an example of the configuration of a display unit of a yard operating part according to a preferred embodiment of the present invention.

FIG. 4 is a flowchart showing an operation sequence when viewing a moving image on the front side according to a preferred embodiment of the present invention. FIG.

5 is an exemplary view showing a configuration example of a display unit when a moving picture is viewed according to the present invention;

6 is a flowchart showing an operation procedure when a front screen is viewed according to an embodiment of the present invention.

7 is an exemplary view showing a configuration example of a display unit when a front screen is viewed according to the present invention;

FIG. 8 is a flowchart showing an operation sequence when viewing a moving image on the front side according to another embodiment of the present invention; FIG.

Description of the Related Art [0002]

100: Automatic teller machine 210:

250: transaction display unit 260: yard operation unit 261: display unit 263: yard operation input unit

265: an operator operation process 270: a camera processing section

271: camera 275: camera processing process 310: memory

The present invention relates to a financial automation apparatus and a control method thereof, and more particularly, to a system and method for controlling a financial automation apparatus and a control method thereof by outputting and displaying a screen capture file capturing a video file and a transaction display unit, The present invention relates to a fault recovery method of a financial automation device for recovering a fault.

Financial automation equipment consists of highly complex mechanical and electronic components. Therefore, in many cases, a trouble occurs due to a defect of the bill or the vicinity of the user. In this case, the malfunctioning automation device will be disabled until it is repaired. Therefore, in order to minimize the inconvenience of the customer, it is necessary to deal with the disability promptly.

Conventionally, when a malfunction occurs in the financial instrument, there is no way to confirm the front status in the staff operating section because the use display screen is displayed on the transaction display section and the trouble code and the action contents are simply displayed on the staff operating section. Accordingly, in order to check the front surface condition, it is necessary to drill a hole in one side of the booth or return directly to the opposite side of the booth to check the status, which results in inefficiency and failure to quickly recover from the failure.

SUMMARY OF THE INVENTION Accordingly, the present invention has been made keeping in mind the above problems occurring in the prior art, and it is an object of the present invention to provide a method and apparatus for controlling a financial operation apparatus, And displaying a video file and a front screen capture file on a front side of the automated teller machine on a display unit of the maneuver operating unit by communicating between camera processing processes, and a control method thereof.

According to an aspect of the present invention, there is provided an image forming apparatus including: a camera; A camera processor for driving and controlling the camera; A memory for storing an image captured by the camera or a captured image of an output screen of a transaction display unit; And a control unit provided on a rear surface of the automated teller machine and capable of controlling the automatic teller machine by displaying information stored in the memory, A front camera view request command for capturing an image and a front screen view request command for capturing an output screen of the transaction display unit.

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The machine control unit includes an input unit for inputting a request of a driver; A grooming operation unit process for generating a command message corresponding to the request of the input unit and controlling the grooming operation unit; And a display unit for outputting result data processed by the yard operation unit process.

In addition, the camera processing unit includes a camera processing processor for controlling the camera processing unit in response to a request of a message received from the yaw operation unit processor.

At this time, in response to the request command received through the input unit of the taxonomy operating unit, the taxonomy operating unit processor generates a request command message and transmits it to the camera processing processor; The camera processing processor performing a request command in response to a request command message to generate result data; Outputting result data generated by the camera processing processor to the display unit in response to a request of the input unit; And a step of processing a fault at a taxonomy operating unit disposed on the rear side of the financial automation equipment based on the output information, wherein the step of generating the result data comprises: And the captured screen is stored in the memory.

The first step may include generating a request command message corresponding to the request command received through the input unit, determining whether the camera processing processor is activated, and, when the camera processing processor is activated, To a camera processing processor.

On the other hand, when it is determined that the camera processing processor is activated, if the camera processing processor is inactivated, the message transmission operation being executed by the staff operation unit processor is terminated.

The request command may be one of a front camera view request command for photographing the front surface state of the financial instrument by driving the camera or a front view screen request for capturing an output screen of the transaction display unit.

In the case where the request command is a front camera view request command, the step of receiving the front camera view message from the yaw operation processor and the step of driving the camera corresponding to the front camera view message, And storing the video file generated and photographed in a designated shared area. When all the steps are completed, a process completion message is generated and transmitted to the taxi operator.

In the case where the request command is a front screen view request command, the step of receiving a front screen view message from the staff operation processor and the step of capturing an output screen of the transaction display unit in correspondence with the front screen view message, And transmitting a processing completion message to the yard operation unit.

A step of receiving a processing completion message of the camera processing processor when outputting result data generated by the camera processing processor to the display unit in response to a request of an input unit, Determining whether there is result data corresponding to the request in the designated shared area, and outputting the result data in response to the request of the input unit.

Meanwhile, in the step of outputting to the display unit, the image captured by the camera or the captured image of the output screen of the transaction display unit is output together with the fault code or the cause of the fault.

According to the present invention having the above-described configuration, the financial automatic machine performs communication between the taxi operator's processor and the camera processor, There is an advantage in that the convenience of the operator is provided by outputting and displaying the moving picture file on the front side of the front side of the automation apparatus and the screen capture file capturing the front side transaction display screen.

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, a method for recovering a fault using a moving picture file and a screen capture file according to the present invention will be described in detail with reference to the accompanying drawings.

FIG. 1B is a perspective view showing a rear side of a financial automatic machine, and FIG. 2 is a view illustrating an internal configuration of a financial automatic machine according to a preferred embodiment of the present invention. FIG. 3 is an exemplary view showing a configuration example of the display unit of the yard operation unit according to the preferred embodiment of the present invention. FIG. 5 is a diagram illustrating an example of a configuration of a display unit when moving images are viewed according to an embodiment of the present invention. FIG. 6 is a flowchart showing an operation procedure when a front screen is viewed according to a preferred embodiment of the present invention, FIG. 7 is an exemplary view showing an example of the configuration of a display unit when a front screen is viewed by the present invention, FIG. 8 is a flowchart showing an operation sequence when viewing a moving image on the front side according to another embodiment of the present invention. FIG.

2 is a block diagram illustrating an internal configuration of a financial automatic machine according to a preferred embodiment of the present invention. 2, the automated teller machine 100 includes a key input unit 220 for inputting an operation command for a transaction. The key input unit is connected to a control unit 210 for controlling the overall operation of the automated teller machine 100. [ In addition, the automated teller machine 100 includes a card reader 240 for reading contents recorded on a credit card, a receipt for outputting the financial transaction result data processed by the control unit 210 to the financial transaction receipt, And a printer 230. And a transaction display unit 250 that displays the financial transaction status of the automated teller machine. The automated teller machine 100 includes a taxon operating unit 260 located at the rear of the automatic teller machine 100 and capable of controlling the automatic teller machine 100. Herein, the term 'banker' means a banker and is used as a concept including all operators of the automated teller machine 100. The yard operation unit 260 includes a yard operation input unit 263 to which a request of the yard member is input. The yard operation input unit 263 is connected to a yard operation unit process 265 that generates an instruction message in response to the request of the yard operation input unit 263 and controls the yard operation unit 260. The yard operation unit 260 includes a display unit 261 for outputting result data processed by the yard operation unit process 265.

The automated teller machine 100 includes a camera processing unit 270 for driving and controlling the camera in response to a control signal of the yaw operation unit 260. The camera processing unit is configured to include a camera processing process 275 for controlling the camera processing unit 270 in response to a request of a message received in the yaw operation unit process 265. [ And the camera processing process 275 is connected to the camera 271 that is activated according to the command received in the camera processing process. The automated teller machine 100 includes a memory 310 connected to the taxonomy operating unit 260 and the camera processing unit 270 and storing the processing command and processing result data.

The automatic teller machine 100 includes a cash processing unit 280 connected to the controller 210 for controlling deposit and withdrawal of cash in response to a control command of the controller 210, And a card processing unit 290 for controlling input and output of the card.

The key input unit 220, the transaction display unit 250, and the display unit 261 of the yaw operation unit 260 may be configured as a touch screen. Also, the controller 210 may be configured using a microprocessor and a peripheral circuit, or may be a general personal computer.

As the memory 310, a variety of storage means such as a hard disk, an optical disk, a CD-ROM, and a DVD may be used as well as a semiconductor chip such as a flash memory, an EEPROM, and an EPROM.

In addition, the camera 271 is preferably a USB camera, and it is also possible to use a camera other than a USB camera.

As shown in FIG. 1, the yard operation portion 260 is generally provided on the rear surface of the automatic teller machine, and is accessible through a rear door. When a trouble occurs or a banknote is replenished, the clerk is allowed to open the rear door of the automated teller machine and operate the staff operation unit 260.

3 is an exemplary view showing a configuration example of a display unit of the yaw operation unit according to the preferred embodiment. The yaw operation unit 260 is preferably provided with a touch screen type display unit 261.
Referring to FIG. 3, an operation information screen may be displayed on the display unit 261 of the yaw operation unit 260. The operation information screen includes an area (or a frame) for a transaction date and a transaction status, an area for checking operation status, an area for confirming a medium status, an area for checking the remaining number of cash / check, An area for selecting a supplement / withdrawal, an area for selecting a repair operation, an area for selecting a CE operation, an area for selecting a RESET, a check registration An area for front camera view, an area for front screen view, an area for selecting QUICK button, and an area for waiting for a transaction. Meanwhile, the display unit 261 may include a liquid crystal screen and a key button in addition to the touch screen method.

Hereinafter, the operation of the automated teller machine according to the present invention will be described in detail with reference to an operation method.

FIG. 4 shows an operation sequence when viewing a front moving image according to the preferred embodiment of the present invention.

The yaw operation process 265 receives a front camera view request signal from the display unit 261 of the yaw operation unit 260 (S601). In step S602, the cabin operation process 265 receiving the front camera view request signal generates the front camera view message in response to the front camera view input signal. When the front camera view message is generated, the cabin operation process 265 determines whether the camera process 275 for executing a request command corresponding to the front camera view message is activated. The control unit 210 determines whether the camera process 275 is activated and if the camera process 275 is activated, the generated front camera view message is stored in the memory (Step S603), and then calls the camera processing process 275 (step S603).

The camera processing process 275 reads a front camera view message (S604), and sends a driving signal to the camera 271 connected to the camera processing unit 270 in response to the command (S606). The camera 271 driven by the driving signal is positioned on the front side of the automatic teller machine 100 to photograph the front side of the automatic teller machine 100. The motion picture file photographed by the camera 271 is stored in the memory 310 (S607). After storing in the memory 310, the camera processing process 275 generates a processing completion message, writes the processing completion message in the memory 310 of the shared area, and calls it (S608). The staff operation process 265 reads the process completion message stored in the shared area (S609). Upon receipt of the processing completion message, the yard operation unit process 265 determines whether or not to store the moving image file in the memory 310 (S610). If the moving image file exists, the yard operation unit 260 To the display unit 261 (S611). The moving picture file can be controlled according to a command received through the input button of the display unit 261, for example, a screen size adjustment command, or a command such as a recording direction and a play speed. As described above, when interprocess communication is performed using the message queue method, processes are allowed to send and receive discrete amounts of data. The scheme allows the sending process to send a form of message, and the receiving process can read the message queue separately according to the type of message.

5 shows an example of the configuration of the display unit 261 of the yard operation unit 260 when the yard member views the moving image on the yard through the yard operation unit as described above. As shown in the figure, input buttons are provided on the display unit 261 of the yaw operation unit 260 so that a failure code and cause of a failure can be output together with a moving image file of the front camera. In addition, when the front camera moving image file is output to the display unit 261, input buttons for adjusting the screen size, the image output direction and the speed are also provided. Corresponding to the input of the button, the staff operation process 261 controls the output of the moving picture file. For example, if the user presses the brief description output button for the failover while viewing the video file, a short description of failover is output together with the video. Also, if you press the 1.5 button among the screen speed control buttons, which is the file operation button below, while viewing a movie file, the playback speed of the screen will be 1.5 times as fast.

Meanwhile, FIG. 6 shows a sequence of operations when a front screen is viewed according to a preferred embodiment of the present invention.

The yard operation process 265 receives a front screen view request signal from the display unit 261 of the yard operation unit 260 (S701). Upon receiving the front screen view request signal, the cabin operation process 265 generates the front screen view message in response to the front screen view input signal (S702). When the front screen view message is generated, the timekeeper operation process 265 determines whether the camera process 275 for executing a request command corresponding to the front screen view message is activated. The control unit 210 determines whether the camera processing process 275 is activated and if the camera processing process 275 is activated, the generated front screen view message is transmitted to the camera process 275 Area memory 310 and calls the camera process 275 (S703).

The camera processing process 275 reads a front screen view message (S705), and captures the front state of the transaction display unit 250 in response to the command. The captured screen capture file is stored in the memory 310 (S706). After storing in the memory 310, the camera processing process 275 generates a processing completion message (S707), writes to the shared area with the staff operation process 265, ). The staff operation process 265 reads a processing completion message. In operation S709, if the screen capture file stored in the memory 310 is stored, the display unit displays the captured screen capture file on the display unit in operation S710. The front screen capture file can be operated in response to an input signal of the display unit 261 of the yaw operation unit 260. As described above, when interprocess communication is performed using the message queue method, processes are allowed to send and receive discrete amounts of data. The scheme allows the sending process to send a form of message, and the receiving process can read the message queue separately according to the type of message.

FIG. 7 is an exemplary view showing a configuration example of a display unit when viewing a front screen according to the present invention. Input buttons are provided on the display unit 261 of the taxi driver's operating unit 260 so that a failure code and cause of a failure can be output together with a front screen capture file. In addition, when the front screen capture file is output, an input button for adjusting the screen size is also provided. In response to the input of the input button, the yaw operation unit process 261 controls the output of the front screen capture file. Therefore, when the actual user logs out the capture file, the size of the capture file can be adjusted by pressing the button provided on the display unit, and the failure cause can be displayed together with the screen capture file by pressing the failure cause output button. Also, when a capture file is output, when a brief description output button for fail-over is pressed, a brief description of fail-over is displayed together with the capture file.

Meanwhile, FIG. 8 is a flowchart showing an operation sequence when viewing a moving image on the front side according to another embodiment of the present invention.

As shown in the figure, the cabin operation process 265 according to another embodiment of the present invention receives the front camera view request signal from the display unit 261 (S801). The yaw operation process 265 receiving the front camera view request signal by the input of the display unit 261 generates the front camera view message in response to the front camera view input signal in operation S802. The yard operation unit process 265 determines whether the camera process 275 for executing a request command corresponding to the front camera view message is activated. If the control unit 210 determines that the camera processing process 275 is activated, the generated front camera view message is stored in the memory of the area where the camera processing process 275 and the pedestrian operation process 265 are shared 310 in step S803.

The camera processing process 275 reads a front camera view message (S805), and sends a driving signal to the camera 271 connected to the camera process 275 in response to the command (S806). The camera 271 driven by the driving signal is located on the front side of the automatic teller machine and photographs the front side of the automatic teller machine. The moving picture file photographed by the camera 271 is stored in the shared memory 310 (S807). The staff operation process 265 reads the moving picture file stored in the shared memory 310 directly and outputs the same to the display unit 261 of the staff operation unit 260 (S809). The shared memory 310 may be an area shared by processes for a specific physical area. If the area is shared, the area is immediately visible by the sharing process, and data is shared very quickly. As described above, the method of communicating between processes using the shared memory is the fastest process communication tool. The granted shared memory may be granted to one or more processes. The granted shared memory segment becomes the data space of the process. When the shared memory is modified, the converted data is immediately available to all processes that have been granted shared memory. That is, a process can communicate with each other while reading and writing stored data while sharing a part of virtual space among shared memories.

According to another embodiment of the present invention, the image of the front camera is output to the display unit of the control unit in real time in real time. In the above-described embodiment, the moving picture file is stored in the shared memory. However, it is also possible to display the front camera image directly on the display unit of the yard operation unit without the storing step.

It is to be understood that the invention is not limited to the disclosed embodiment, but is capable of many modifications and variations within the scope of the appended claims. It is self-evident.

The financial automation apparatus according to the present invention as described in detail above can be expected to have the following effects.

That is, a moving picture file showing a state of the front face of the automated teller machine and a front screen capture file of the transaction display unit are displayed on the display unit of the worker's operation unit using the communication between the camera processing process and the staff operation unit process, It has the advantage of improving the efficiency of maintenance and providing convenience to workers who deal with obstacles.

Claims (19)

A camera capable of photographing a state of a front face of the automated teller machine; A camera processor for driving and controlling the camera; A memory for storing an image captured by the camera or a captured image of an output screen of a transaction display unit; And, And a control unit provided on a rear surface of the automated teller machine and capable of controlling the automated teller machine by displaying information stored in the memory, And a front screen view request command for capturing an output screen of the transaction display unit and a front camera view request command for capturing a front state of the automated teller machine using the worker operation unit. delete The method according to claim 1, [0031] An input unit for inputting a request of the clerk; A yaw operation unit processor for generating a command message corresponding to the request of the input unit and controlling the yaw operation unit; And And a display unit for outputting result data processed by the yard operation unit processor. The method of claim 3, The camera processing unit includes: And a camera processing unit for controlling the camera processing unit in response to a request of a message received from the yard operation unit processor. Generating a request command message and transmitting the request command message to the camera processing processor in response to the request command received through the input unit of the staff operation unit; The camera processing processor performing a request command in response to a request command message to generate result data; Outputting result data generated by the camera processing processor to the display unit in response to a request of the input unit; And, And processing the fault at the driver control unit disposed on the rear surface of the automated teller machine based on the output information, Wherein the generating the result data comprises: And a screen in which an image taken by the camera or an output screen of a transaction display unit is captured is stored in a memory, And a front screen view request command for capturing an output screen of the transaction display unit, and a front screen view request command for capturing an output screen of the transaction display unit. 6. The method of claim 5, Wherein the transmitting to the camera processing processor comprises: Generating a request command message corresponding to the request command received via the input unit; Determining whether the camera processing processor is activated; And, And transmitting the request command message to the camera processing processor when the camera processing processor is activated. The method according to claim 6, When the camera processing processor is deactivated in the step of determining whether the camera processing processor is activated, And terminating the transmission operation of the request command message being executed by the yard operation unit processor. 6. The method of claim 5, Wherein the request command of the request command message of the step of transmitting to the camera processing processor includes: And a front screen view request for capturing an output screen of the transaction display unit, the front camera view request command for photographing the front face state of the financial automation apparatus by driving the camera, and the front screen view request for capturing the output screen of the transaction display unit. 9. The method of claim 8, In the step of generating the result data, If the request command is a front camera view request command, Receiving a front camera view message from the yaw operation unit processor; Driving the camera corresponding to the front camera view message to photograph a front surface state of the automated teller machine as a moving picture; Storing a moving image file generated by the camera in a designated shared area, And when the step of storing in the shared area is completed, generating a processing completion message and transmitting the processing completion message to the staff operation unit processor. 9. The method of claim 8, In the step of generating the result data, If the request command is a front screen view request command, Receiving a front screen view message from the yard operation unit processor; Capturing an output screen of the transaction display unit in response to the front screen view message and storing the captured screen in a designated shared area; And And transmitting the processing completion message to the taxi driver's operating unit after performing the step of storing in the designated shared area. 10. The method of claim 9, The step of outputting to the display unit may include: Receiving a processing completion message of the camera processing processor; Determining whether there is result data corresponding to the request in the designated shared area corresponding to the processing completion message; And And outputting the resultant data in response to a request of the input unit. 6. The method of claim 5, Wherein the step of outputting to the display unit comprises: Wherein the image captured by the camera or the captured screen of the output screen of the transaction display unit is output together with a fault code or cause of the fault. An operating unit provided on a rear surface of the automated teller machine and capable of controlling the automated teller machine; A camera for photographing a state of a front surface of the automated teller machine; And And a display unit arranged on the machine control unit and displaying a captured image of an image shot by the camera or an output screen of the transaction display unit in response to a control signal of the machine control unit, In the display unit, Wherein the fault code or cause of the fault can be output together with the screen on which the output screen of the transaction display unit is captured. 14. The method of claim 13, A finance automation system capable of inputting any one or more of commands for requesting a front camera view request for capturing a front state of the financial automation device and a front screen viewing request for capturing an output screen of the transaction display unit, device. delete 14. The method of claim 13, Wherein at least one of a size of an output image, a video output direction, and a video image speed is adjustable when an image photographed by the camera is output from a display unit of the yaw operation unit, Wherein the size of the captured image is adjustable when the captured image is output from the display unit of the yaw operation unit. 14. The method of claim 13, And an explanation on overcoming the obstacle along with the image taken by the camera or the captured image can be outputted from the display unit of the yard operation unit. 14. The method of claim 13, The operation information screen may be displayed on the display unit of the yard operation unit, In the operation information screen, a region for transaction date and transaction state, an area for operation state confirmation, an area for medium state confirmation, an area for checking cash / check remaining amount, an area for device state confirmation, An area for selecting a supplement / withdrawal, an area for selecting a personnel operation, an area for selecting a CE operation, an area for selecting a RESET, an area for registering a check, Wherein at least one of an area for a front camera view, an area for a front screen view, an area for selecting a QUICK button, and an area for waiting for a transaction is allocated. 14. The method of claim 13, The operation information screen may be displayed on the display unit of the yard operation unit, In the operation information screen, An area for a front camera view, and an area for a front view screen, Area for transaction status and transaction status, area for confirmation of operation status, area for confirmation of medium status, area for checking cash / check balance, area for checking device status, area for selecting help, total / closing An area for selecting a repair operation, an area for selecting a maintenance operation, an area for selecting a CE operation, an area for selecting a RESET, an area for registering a check, an area for selecting a QUICK button An area and an area for waiting for a transaction.

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