KR101226848B1 - Unmanned rental bicycle management system and the method thereof - Google Patents

Abstract

Disclosed is an unmanned bicycle integrated system and method thereof. The unmanned bicycle integrated system includes a bicycle maintenance manager that manages the repair and maintenance of broken bicycles, a terminal fault management unit that monitors and handles faults in the bicycle terminal, a distribution management unit that manages the distribution of bicycles between bicycle terminals, and a complaint from bicycle users. And a main controller unit for managing at least one of a bicycle maintenance, a terminal obstacle, a bicycle distribution, and a complaint by generating a civil counseling counseling unit and statistics data to manage counseling.

Description

Unmanned bicycle integrated system and method thereof {UNMANNED RENTAL BICYCLE MANAGEMENT SYSTEM AND THE METHOD THEREOF}

The present invention relates to an unmanned bicycle integrated system and a method thereof, and more particularly, to a system and method for collectively managing all operations for bicycle rental.

Recently, bicycles, which are eco-friendly means of transportation, are in the spotlight for various reasons such as traffic jams and environmental protection. In addition to using a bicycle owned for the use of a bicycle, the bicycle can be easily used by renting a bicycle, thereby increasing the bicycle utilization rate.

However, in the case of rental bicycles, since the unmanned rental method is made, it is difficult to efficiently manage the bicycles, which is inconvenient to operate. For example, the need for an efficient management system increases due to the lack of a system for efficiently managing bicycle rental such as trouble management of bicycles, bicycle distribution management, bicycle rental and return management, bicycle complaint management, and repair / repair of bicycles. there was. Here, the unmanned rental refers to a rental method that enables the user to directly rent and return in the storage without having to rent and return to the manager.

Therefore, research on an integrated system and method for efficiently managing all matters related to bicycle rental is required.

The present invention is to improve the problem of lack of a system for efficiently managing the bicycle rental, such as bicycle complaint management, repair and repair / maintenance of the bicycle, integrated the distribution, consultation, maintenance, complaint handling, etc. of the bicycle under a unified system By providing a unmanned bicycle integrated system and method that improves management efficiency and reduces costs.

The present invention is a unmanned bicycle integrated system for reducing unnecessary work by improving the efficiency of the management by managing the bicycle rental by statisticalizing various data for the efficient management of the bicycle, predicting the bicycle failure, terminal failure, the bicycle usage status and the like; Provide a method.

Unmanned bicycle integrated system according to an embodiment of the present invention, bicycle maintenance management unit for managing the repair and maintenance of broken bicycles, terminal failure processing unit for monitoring and handling the failure of the bicycle terminal, bicycle distribution management between bicycle terminals The distribution management unit, the complaints management unit for managing the complaints and counseling of the bicycle user and the statistical data generated by the main controller unit for managing at least one of bicycle maintenance, terminal failure, bicycle distribution, complaints.

According to an aspect of the present invention, the bicycle maintenance management unit may recognize the faulty bicycle, register repair receipts, and store the maintenance history of the faulty bicycle.

According to an aspect of the present invention, the terminal failure processing unit may monitor the operation status of each terminal, and may provide a treatment plan corresponding to the type of failure occurrence.

According to an aspect of the present invention, the distribution management unit may manage the bicycle distribution in consideration of at least one of the current state of the bicycle possession and bicycle use history of each terminal.

According to an aspect of the present invention, the civil counseling management unit, the civil processing unit for managing the civil registration and consultation performance, the counseling history management unit for storing the civil counseling history and the completion processing unit for transmitting the civil processing history after the civil counseling completion It may include.

According to an aspect of the present invention, the main controller unit, the bicycle demand prediction data generation unit for generating a terminal demand prediction data using the bicycle rental return history, the number of bicycles to be returned within a predetermined time after the rental in the same terminal to analyze Bicycle failure prediction data generation unit for predicting failure bicycles, bicycle input status data generation unit for generating bicycle input status data for each terminal, and predicting the failure storage table by analyzing the number of times of returning back within a predetermined time after borrowing from the same storage table. The storage failure prediction data generation unit may be included.

According to one embodiment of the present invention, by unified management of the distribution, consultation, maintenance, complaint handling, etc. of the bicycle under a unified system, there is provided an unmanned bicycle integrated system and method for improving management efficiency and reducing costs .

 According to one embodiment of the present invention, to efficiently manage the bicycle statistics by various data, and to predict the bicycle failure, terminal failure, the use of the bicycle and the like to manage the bicycle rental to reduce unnecessary work and improve the efficiency of the management Unmanned bicycle integrated systems and methods are provided.

1 is a block diagram showing an unmanned bicycle integrated system according to an embodiment of the present invention.
2 is a view for explaining a bicycle maintenance management process according to an embodiment of the present invention.
3 is a diagram for explaining a process of monitoring and processing a terminal failure according to one embodiment of the present invention;
4 is a diagram for explaining a process of managing and processing bicycle distribution according to one embodiment of the present invention;
5 is a view for explaining a process of counseling and processing bicycle related complaints in one embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings. However, the present invention is not limited to or limited by the embodiments. Like reference symbols in the drawings denote like elements.

1 is a block diagram illustrating an unmanned bicycle integrated system 100 according to an embodiment of the present invention.

Referring to FIG. 1, the unmanned rental bicycle integrated system 100 includes a bicycle maintenance manager 110, a terminal obstacle processor 120, a distribution manager 130, a civil counseling manager 140, and a main controller 150. do.

Bicycle maintenance management unit 110 may manage the repair and maintenance of broken bicycles. At this time, when the goods in the maintenance center for the maintenance of the bicycle can be registered in the computerized state of the bike. Therefore, even when a rented bicycle is brought back without returning the rented bicycle, it is possible to efficiently perform the rental management of the bicycle by computing the state of the bicycle from the rented state to the repaired and received state. At this time, for the registration registration of the bicycle, for example, by placing the RF chip attached to the bicycle near the RF chip reader mounted on the repair wearing system can recognize the bicycle to be repaired computerized. As another example, the bicycle repair receipt can be computerized by touching the unique number of the bicycle on the screen, and various methods for registering the bicycle arrival can be used as well as the above-described embodiment.

On the other hand, the bicycle maintenance management unit 110 can query the recent maintenance history before repair and provide to the repairer, it is possible to perform an effective maintenance. In the case of the maintenance history inquiry, as in the above, the RF chip of the bicycle can be recognized or the bicycle unique number can be entered, and the inquiry can be inquired. And maintenance details including at least one of 'where', 'when', 'what bike', 'what', and 'how', etc. can be provided to the mechanic through a screen display.

In addition, when the bicycle maintenance is completed, the maintenance history can be input and stored so that it can be managed continuously.

Here, an embodiment of the maintenance management process of the bicycle will be described below with reference to FIG. 2.

2 is a view for explaining an example of a bicycle maintenance management process in an embodiment of the present invention.

Referring to FIG. 2, the failed bicycle may be recovered and repaired from the distribution manager 130. At this time, the repair receipt history of the broken bicycle can be transmitted to the bicycle maintenance management unit 110 and registered.

Thereafter, the bicycle maintenance management unit 110 may request a bicycle repair to a maintenance center, and the maintenance center may query the maintenance history of the bicycle before the repair. The inquired maintenance history may include 'who', 'where', 'when', 'what bike', 'what', 'how', and the like. The maintenance details can be entered and stored and managed.

In addition, the bicycle maintenance manager 110 may store and manage bicycle status information including at least one of failure of each bicycle, availability of each bicycle, state of major parts of each bicycle, and location of each bicycle. . That is, by storing and managing the failure of each bicycle, it is possible to efficiently collect the broken bicycle, it is possible to facilitate the recovery of the bicycle by tracking the key lock return position and the current position of the bicycle.

Information related to the bicycle status, bicycle maintenance, etc. can be transmitted to the bicycle manager in the field using a wireless communication network, the bicycle manager can query the status information of the bicycle in real time through the terminal (ex. Netbook). At this time, if the bicycle manager processes the complaint directly after confirming the bicycle status information, the bicycle manager may update the status information of the bicycle to be excluded from the list of required bicycles.

Referring back to FIG. 1, the terminal failure processing unit 120 may monitor and handle a failure of the bicycle terminal. For example, it is possible to display and manage the current status of the terminal, such as when the rental / return is not possible due to the terminal's Internet failure, program failure.

That is, the entire storage error of the terminal can be displayed, and the failure of the storage can be predicted and displayed. As an example of the storage failure failure prediction method, the number of loans to be rented within a preset time (ex. 3 seconds) by analyzing the number of loans / returns of recent customers, and the number of times that the number of times is more than the preset number (ex. 10) Can predict the unused storage and check the storage for repair. In other words, if the storage is broken, even if you try to rent, it is not returned to the rental within three seconds, so you can use this information to make statistical predictions.

Here, an example of a fault monitoring and processing procedure of the terminal will be described below with reference to FIG. 3.

3 is a diagram for describing a process of monitoring and processing a terminal failure according to an embodiment of the present invention.

Referring to FIG. 3, when the main controller unit 150 collects the current state of terminals from each terminal and transmits terminal information to the terminal failure processing unit 120, the terminal failure processing unit 120 displays the current state of the terminal. Can be displayed on. In addition, by analyzing the number of rental / return patterns of recent customers, it is possible to determine whether or not a faulty storage occurs, and transmit the information on the status of the faulty storage to the field personnel to be processed in the field.

The terminal failure processing unit 120 can continuously store and manage the number of bicycles available for use of the terminal, rental and return status for each storage stand, and storage status information, and the like. Status management can be facilitated

Status information of the bicycle terminal, failure information of the terminal, etc. can also be transmitted to the bicycle manager in the field through a wireless communication network, the bicycle manager can easily query the real-time status of the terminal through a netbook.

Referring back to FIG. 1, the distribution manager 130 may manage bicycle distribution between bicycle terminals. For bicycle rental management, it is very important to distribute bicycles between terminals, and the distribution management unit 130 may efficiently manage bicycle distribution so that a bicycle is not short or driven at a specific terminal.

Therefore, the distribution management unit 130 may display and monitor the bicycle holding and rental status of each terminal in real time, and extract the bicycle use expectation (rental and expected return) based on the recent bicycle rental return history. By efficiently distributing bicycles based on the extracted estimates, it is possible to effectively operate the bicycle rental system.

Therefore, during the period when the use of bicycles explodes, such as during commute times, when a bicycle is to be transported through a vehicle and distributed to each terminal, it is difficult to move due to traffic congestion. By disassembling to, it is possible to prepare for the concentrated use time of the bicycle.

For example, data may be collected and statistically collected for the previous three weeks, days of the week, and time zones, and the expected return information may be forwarded to the bicycle manager in the field in anticipation of rental return information from two hours later.

In this case, when the data is collected and statistically generated, the error range of the prediction range may increase, such as when the weather is rainy, and thus, the weather information may be collected and reflected to create statistical data.

As an example of monitoring terminal status and predicting rental status for efficient bicycle distribution, the bicycle status of each terminal is displayed on the screen, and if there is a bicycle by each storage stand by terminal, if there is less than 15% of bicycles per terminal, it turns blue. If you have more than 85% of the bike, it can be red.

In addition, the rental return information of the bicycle may be displayed for a predetermined period (eg, 3 weeks) to display an expected terminal rental return or return value. Therefore, field staff can distribute to bicycle-free terminals, and can distribute to bicycle use predictions.

Here, one embodiment of the bicycle distribution management will be described below with reference to FIG.

4 is a diagram illustrating a process of managing and processing bicycle distribution according to an embodiment of the present invention.

Referring to FIG. 4, when the main controller unit 150 collects the terminal status, the distribution manager 130 may monitor and display the collected terminal status on the screen, predict the rental status for each terminal, and display the rental status on the screen. have. Therefore, the field staff can distribute the bicycle efficiently based on the bicycle holding status and rental status prediction value for each terminal.

Referring back to FIG. 1, the civil counseling management unit 140 may manage complaints and counseling of a bicycle user. Complaint counseling management unit 140 is a counseling history management unit (not shown) that manages civil registration and consultation performance management counseling history (not shown) for storing the counseling history and completion processing unit for transmitting the complaints processing history to the civil servants after completing the counseling ( Not shown). That is, the civil counseling management unit 140 receives the user's complaints (eg, leaving the bicycle, requesting the key lock, receiving the bicycle failure, receiving the terminal system failure, etc.) and making a request to the field agent in real time in order to take necessary measures. I can send it. After the complaint is completed by the field agent, the complaint may be informed that the complaint is completed.

That is, the civil counseling management unit 140 stores the counseling history, service subscription history, usage history, and information change history for each customer so that they can be searched, classifies and manages counseling by code, and makes statistics quickly and efficiently in the field. Processing can be made possible.

Here, an embodiment of the civil counseling management will be described below with reference to FIG. 5.

5 is a view for explaining a process of consulting and processing a bicycle-related complaints in an embodiment of the present invention.

Referring to FIG. 5, when there is a request for a complaint from a complaint, the complaint may be input and the contents thereof may be transmitted to the distribution manager 130 or the complaint counseling manager 140 through the main controller 150. That is, if the complaint request is a complaint requiring distribution of the bicycle, the field staff distributes the bicycle through the distribution management unit 130, and if the processing of the field staff is required after the civil consultation, the on-site processing through the civil consultation management unit 140 Can be. At this time, when the complaint process is completed, the result can be notified to the complaint in the form of SMS text.

Referring back to FIG. 1, the main controller unit 150 may generate statistical data to manage at least one of bicycle maintenance, terminal failure, bicycle distribution, and complaints. To this end, the main controller 150 is a bicycle demand prediction data generation unit (not shown) for generating a terminal demand prediction data using the bicycle rental return history, the number of bicycles to be returned within a predetermined time after the rental in the same terminal Analysis may include a bicycle failure prediction data generation unit (not shown) for predicting the failure bicycle, and a bicycle input status data generation unit (not shown) for generating the bicycle input status data for each terminal.

Here, the bicycle failure prediction data generation unit (not shown) may analyze the rental return pattern of the user to predict the bicycle failure.

For example, by analyzing a pattern in which a user rents a bicycle in the same terminal and returns it to the same terminal, a failure bicycle may be predicted. More specifically, the rented bicycle may be set in a predetermined time (eg, 10 seconds to 2 seconds) in the same terminal. If the measured number is more than the preset number (ex. 3 times) by measuring the number of times returned to the same terminal within minutes), it can be predicted that the bicycle is a faulty bicycle.

By doing so, it is possible to predict and manage thousands of bicycles without selecting them on site, and to prevent safety accidents caused by bicycle failures.

For example, the main controller unit 150 may provide the bicycle maintenance management unit by statistically analyzing the maintenance history data for the bicycle maintenance, and the terminal failure treatment unit by statistically analyzing the terminal failure history for terminal failure monitoring and processing. 120).

In addition, it is possible to perform a bicycle rental prediction for the distribution of the bicycle and provide it to the distribution management unit 130, and provide the civil counseling history and the like to the civil counseling management unit 140 so that efficient civil counseling can be made.

The main controller unit 150 may store and manage state information of the bicycle manager. For example, by assigning and storing a unique ID for each bicycle manager in the field, it is possible to manage the bicycle manager status information including the location, status of each manager.

Therefore, by managing the bicycle manager to be evenly distributed without being concentrated in a specific area, efficient bicycle management can be enabled.

As described above, the unmanned bicycle integrated system according to an embodiment of the present invention by managing the distribution, consultation, maintenance, civil complaints, etc. of the bicycle integrated under a unified system, it is possible to improve the management efficiency, reduce the cost have.

In addition, for efficient management of bicycles, various data are statistically calculated, and bicycle rentals are managed by predicting bicycle failures, terminal failures, bicycle usage status, etc., thereby reducing unnecessary work and improving management efficiency.

In addition, the method of incorporating a rented bicycle according to an embodiment of the present invention includes a computer readable medium including program instructions for performing operations implemented by various computers. The computer readable medium may include program instructions, data files, data structures, etc. alone or in combination. The media may be program instructions that are specially designed and constructed for the present invention or may be available to those skilled in the art of computer software. Examples of computer-readable media include magnetic media such as hard disks, floppy disks and magnetic tape; optical media such as CD-ROMs and DVDs; magnetic media such as floppy disks; Magneto-optical media, and hardware devices specifically configured to store and execute program instructions such as ROM, RAM, flash memory, and the like. Examples of program instructions include machine language code such as those produced by a compiler, as well as high-level language code that can be executed by a computer using an interpreter or the like.

While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it is clearly understood that the same is by way of illustration and example only and is not to be construed as limiting the scope of the invention as defined by the appended claims. Various modifications and variations are possible in light of the above teachings. Accordingly, it is to be understood that one embodiment of the present invention should be understood only by the appended claims, and all equivalent or equivalent variations thereof are included in the scope of the present invention.

100: unmanned rental bicycle integrated system 110: bicycle maintenance management unit
120: terminal failure processing unit 130: distribution management unit
140: civil consultation management unit 150: main controller unit

Claims (6)

A bicycle maintenance manager that manages repair receipt and maintenance of a broken bicycle;
A terminal failure processing unit for monitoring a terminal operation status including a presence of a failure of a bicycle terminal and providing a treatment plan corresponding to a failure occurrence type;
A distribution manager that manages distribution of bicycles between bicycle terminals;
Civil counseling management unit for managing the complaints and counseling of the bicycle users;
A main controller unit generating statistical data to manage at least one of a bicycle maintenance, a terminal obstacle, a bicycle distribution, and a complaint;
A storage failure prediction data generation unit for measuring the number of times the bicycle is returned to the same storage space within the preset time in the same storage space and if the measured number is more than the predetermined number of times, the storage space is predicted to be a failure storage space; And
Bicycle failure prediction data generation unit for measuring the number of times the bicycle is returned to the same terminal again within the predetermined time in the same terminal, if the measured number is more than the predetermined number of times the bicycle is a failure bicycle
Including,
The bicycle maintenance management unit,
Storing bicycle status information including at least one of failure of each bicycle, availability of each bicycle, state of major parts of each bicycle, and location of each bicycle,
Unmanned bicycle integrated system for storing the maintenance history of the broken bicycle. delete delete delete delete delete

Images