KR101352355B1 - Method and system for managing consumables of rental goods through network - Google Patents

Abstract

When a management event for the consumables of the rented goods is generated, the system for managing the rented goods transmits a consumable replacement message including a facility number corresponding to the goods to a terminal of the manager who manages the goods. Accordingly, the consumable replacement process is performed, and upon receiving the consumable replacement completion message indicating that the consumable of the item has been replaced from the administrator's terminal, the system displays the equipment number, replaced consumable number, and replacement date for the item from the consumable replacement completion message. Acquisition of the consumable replacement process including, and stores and manages that the consumable replacement has been made in the consumable management database corresponding to the equipment number of the article based on this.

Description

Method and system for managing consumables of rental goods through network}

The present invention relates to a method and system for managing consumables, and more particularly, to a method and system for managing consumables for rental articles through a network.

Recently, a lot of rental services that can be used for a certain period of time given a predetermined rent for various items such as a water purifier, bidet, massager, computer. Such a rental service is a service that generally rents a user for a fixed amount of money on a condition that a product is used for a certain period of time and manages the rented product. In addition to household goods such as water purifiers, services are being developed for renting medical equipment, vehicles, heavy equipment, and the like.

In order to efficiently provide a rental service, there are provided methods for selecting an item to be rented through a network and for entering into a rental contract for the selected item. As a related technology, Korean Patent Application Publication No. 2007- "Rental, rental, rental secure transaction relay operation method and bidirectional (B2C, C2B) interworking order reservation implementation system" described in 0077491, "rental management system" described in the Patent Application Publication No. 2006-0088057 And the like are disclosed. Conventional technologies including these technologies mainly describe a method of stably and efficiently performing transactions such as rental of rental goods through a network, or transferring and managing rented goods from Company A to Company B.

Consumables may be present in articles for which rental services are provided. For example, in the case of articles such as water purifiers, the filters are not used permanently but must be replaced because the filter capacity is degraded after a certain period of time. Therefore, there is a need for a method for efficiently using management including replacement of consumables for such rental items.

An object of the present invention is to provide a method and a system capable of effectively managing consumables of articles by using communication with a terminal that manages articles rented through a network.

Method according to an aspect of the present invention is a method for managing the consumables of the goods in the system for managing the goods to be rented, when the system, the management event for the consumables of the rented goods, the terminal of the manager managing the goods Sending a consumable replacement message including a facility number corresponding to the article to the customer; Receiving, by the system, a consumable replacement completion message indicating that the consumable of the article has been replaced from a terminal of the manager; Acquiring, by the system, from the consumable replacement completion message, consumable replacement processing details including a facility number, a replaced consumable number, and a replacement date for the item; And storing, by the system, a consumable replacement in correspondence with a facility number of the article in a consumable management database that stores and manages information on consumables according to the consumable replacement process details.

Here, the system may store and manage customer information, information about the article, and consumable information based on the facility number for the article, and the terminal of the manager is based on the facility number included in the consumable replacement message. Acquiring customer information may be further included.

Meanwhile, the storing may include updating, by the system, the last replacement date of the consumables replaced corresponding to the facility number based on the consumable replacement process details; And calculating, by the system, a replacement date based on the last replacement date, and storing the replacement date in correspondence with the facility number.

The method may further include, before the receiving of the consumable replacement completion message, the system receiving a barcode of the article from the terminal of the manager; Acquiring, by the system, the equipment number of the article based on the barcode, and confirming whether the article corresponding to the barcode is a consumable replacement target based on the acquired equipment number; And transmitting, by the system, the confirmation result to the terminal of the manager.

In addition, the method, before the management event occurs, the system searches the database in which the information for replacing the consumables of the article is stored corresponding to the equipment number, and has a corresponding replacement date within the set period at the present time Finding consumables and generating a consumable replacement history; And generating the management event when the system includes at least one consumable in the consumable replacement history.

In addition, the system checks the previous consumables replaced based on the consumable replacement process history, and generates a parts list including the consumables to be received and transmits them to the warehouse management apparatus: by the system, from the warehouse management apparatus Receiving a final receipt history; And confirming that the consumables included in the parts list are received on the basis of the last received details received by the system, and storing and managing the receipt processing details in a receipt information database.

The system according to another aspect of the present invention, a consumables management system for managing the goods to be rented, equipment number corresponding to the rented goods is generated corresponding to the order number generated when the goods rental order with the customer, A database server that stores and manages customer information, information about the article, and consumable information related to the consumables of the article based on the facility number for the article; And a check management unit which transmits a consumable replacement message including a facility number corresponding to the article to a terminal of a first manager who manages the article when a management event for the consumable of the rented article occurs. Include. The inspection management unit receives a consumable replacement completion message indicating that the system has replaced the consumables of the article from the terminal of the first manager, and in response to the consumable replacement completion message, the database server corresponds to the facility number of the article. And an update processing module for storing that a consumable replacement has been made.

The inspection management unit receives the information for replacing the consumables of the goods from the database server corresponding to the equipment number of the goods, finds a consumable having a replacement scheduled date within the set period at this point in time and generates a replacement history of the consumables The module may further include a generation module, wherein the replacement history generation module generates the management event when at least one consumable is included in the replacement consumption history.

On the other hand, the database server is a facility information database that stores information about the facility that is a rental item to the customer, the information about the facility includes a facility number, order number, bar code; A consumable management database storing information for consumable management, the information for management including a facility number, consumable code, replacement date, replacement cycle, and last replacement date; And a customer information database that stores information about the customer who rented the article, wherein the information about the customer includes an order number and a facility number.

The system may further include an inquiry server that provides information for searching and searching the databases based on information received from the terminal through the network, wherein the received information may be one of a facility number and a barcode.

In addition, when the A / S request message is sent from the terminal of the customer, generates a job number for the A / S and A / S processing message including the job number and the equipment number of the goods subject to A / S A / S It may further include an A / S processing unit for transmitting to the terminal of the second manager that performs the.

Here, the A / S processing unit receives the A / S processing history from the terminal of the second manager, and provides history information indicating that the A / S for the article has been processed corresponding to the job number according to the A / S processing history. It may include an A / S history processing module for storing in the database server. In addition, the system further checks the replacement parts based on the consumable replacement processing history or the A / S processing history obtained from the consumable replacement completion message, and generates a list of parts to be received and transmits them to the warehouse management device. It may include.

According to an embodiment of the present invention, it is possible to effectively manage the consumables of the articles provided according to the rental service. In particular, through the communication with the terminal of the administrators who manage the consumables of the goods through the network, the information on the consumables target and the update and management of information generated by the consumables management process are effectively performed.

1 is a diagram illustrating a network environment of a consumable management system for rental goods through a network according to an exemplary embodiment of the present invention.
2 is a diagram illustrating a structure of a consumable management system according to an exemplary embodiment of the present invention.
3 is a diagram illustrating an association relationship between databases according to an exemplary embodiment of the present invention.
4 is a view showing the structure of the check management unit according to an embodiment of the present invention.
5 is a diagram illustrating a structure of an A / S processing unit according to an embodiment of the present invention.
6 and 7 are flowcharts illustrating a consumable management method of a rental article according to an exemplary embodiment of the present invention.
8 is a flowchart illustrating an A / S processing process in a consumable management method of a rental product according to an embodiment of the present invention.

Hereinafter, embodiments of the present invention will be described in detail with reference to the accompanying drawings so that those skilled in the art can easily carry out the present invention. As those skilled in the art would realize, the described embodiments may be modified in various different ways, all without departing from the spirit or scope of the present invention. In order to clearly illustrate the present invention, parts not related to the description are omitted, and similar parts are denoted by like reference characters throughout the specification.

Throughout the specification, when a part is said to "include" a certain component, it means that it can further include other components, without excluding other components unless specifically stated otherwise.

Hereinafter, with reference to the accompanying drawings will be described in detail an embodiment of the present invention.

In an embodiment of the present invention, the article for which the rental service is provided includes consumables as constituent parts, and the consumables represent parts requiring replacement at predetermined cycles. For example, items such as a water purifier and a bidet may be rented, and a filter or the like used for the water purifier or a bidet may be a consumable.

1 is a diagram illustrating a network environment of a consumable management system for rental goods through a network according to an exemplary embodiment of the present invention.

As shown in FIG. 1, the consumable management system 1 of a rental product according to an exemplary embodiment of the present invention includes a database server 11 and a processing server 12, and in addition to the information stored in the database server 11. The search server 13 further includes a search server. In addition, the consumables management system 1 for rental goods performs consumable management in connection with the terminals 4 and 5 of the manager via the network 3, and also connects the network 3 with the terminal 6 of the customer who rented the goods. Communicate via

Here, the terminal of the manager may be divided into a terminal 4 of the first manager and a terminal 5 of the second manager, and the terminal 4 of the first manager is a user who manages rental goods, that is, the first manager. The terminal 5 of the second manager represents a user who performs after service (A / S) including repair of rental goods, that is, the terminal of the second manager.

The consumables management system of the rental goods (hereinafter referred to as a consumables management system for convenience of description) stores and manages a plurality of pieces of information in the database server 11 for management of the rental goods and consumables management. 12 performs management of consumables for rental goods in association with the first and second manager terminals 4 and 5 based on the data stored in the database server 11.

2 is a view showing the structure of the consumable management system 1 according to an embodiment of the present invention.

As shown in FIG. 2, the database server 11 includes a customer information database 111, a facility information database 112, a consumable management database 113, and a history information database 114. In addition, the database server 11 may further include a storage information database 115 for payment processing generated according to the management of consumables and a receipt information database 1116 for warehouse receipt processing of previous parts according to replacement of consumables or after-sales service. Can be.

In the embodiment of the present invention, the order number, the facility number, and the job number are basically used to manage the rented goods.

The order number is a number generated when a customer orders an item to be rented, and one order number is generated for one order contract for one item. A single order number will be maintained until a rental contract has been concluded for such goods and terminated or returned.

The equipment number is a number given to the goods rented by the customer. The consumable management system 1 according to the embodiment of the present invention designates and manages the goods rented by the customer as equipment, and assigns equipment numbers to the rental goods. For example, when a customer requests a water purifier rental and a contract is concluded, an order number is given to the contract and a facility number is given to the water purifier rented and installed by the customer.

One equipment number is managed in correspondence with one order number, but when a change occurs, the equipment number corresponding to the order number may be changed. Equivalent refers to the change of an article to another article or exchange for the same article. For example, when a water purifier is rented, it shows that the installed water purifier is changed to another kind of water purifier or replaced with the same kind of water purifier. If the change occurs, the order number is retained, but a new item is installed and a new facility number of the newly installed item is generated and used. Therefore, there is a facility number history including a plurality of facility numbers according to the change history for one order number. Since the consumables vary depending on the article, the consumable management is performed corresponding to the equipment number.

The job number is a job number indicating the A / S processing of the article when A / S has occurred for the article. Here, a job number may be generated at the time of the customer's A / S request.

The customer information database 111 stores information about the users who rented the goods, that is, the customers, and includes information such as an order number, a customer number, a facility number, a customer identification code, a product code, and a cost classification code. Save it.

The customer number is a number for identifying the customer, and the customer identification code is a code assigned according to the customer's classification. For example, the customer may be classified into a plurality of groups according to the type of service used by the customer, and the customer identification code may be a code indicating which group the customer belongs to.

The cost classification code is a code indicating the rental cost of the article. For example, the rental cost (for example, monthly fee) may vary depending on the type of the item, and different cost classification codes are assigned to each rental cost. The product code is a code for identifying the article, for example, a code indicating the type of article.

The customer information database 111 stores information about the users who rented the goods, that is, the customers, and includes information such as an order number, a customer number, a facility number, a customer identification code, a product code, and a cost classification code. Save it.

The facility information database 112 stores information about a facility that is a rental item to a customer. For example, the facility information database 112 stores information such as a facility number, an order number, a customer name, an installation date, a product code, and a barcode.

The order number is stored here to indicate which order contract the facility corresponds to, and the name of the customer who signed the order contract, the installation date on which the item is installed, the product code of the installed item, and the barcode Manage by additional correspondence. The barcode here represents information of the barcode attached to the article, which barcode represents the barcode attached to the article and is attached to the article in the production of the article.

The consumable management database 113 stores information for consumable management, and for example, information such as facility number, consumable code, replacement due date, replacement cycle, last replacement date, replacement consumables, and the like is stored.

The consumable code is a code for identifying the consumable and may be, for example, a code of a filter constituting the water purifier. The replacement date indicates a date at which the consumable is to be replaced, and the replacement period indicates a period at which the consumable is replaced. The last replacement date actually represents the date when the consumable is replaced. The replacement consumable represents a consumable that can be used instead of the consumable. For example, an A1 filter should be used for a water purifier with facility number A, which represents an A2 filter that can be used instead of an A1 filter.

Here, the scheduled replacement date may vary depending on the replacement cycle, or may vary depending on the last replacement date. For example, a replacement date may be calculated according to a replacement cycle based on the last replacement date.

The history information database 114 stores history information about the A / S processed for each item. For example, information such as job number, equipment number, consumable (part) code, consumable (part) barcode, price information, and processing date is stored.

Here, the consumable bar code indicates bar code information attached to the consumable at the time of production of the consumable, the amount information indicates the cost incurred during the A / S processing, and the processing date indicates the date on which the A / S processing is performed. For example, if the customer is requested A / S for the water purifier with facility number A, a job number is created for the A / S job, and after the A / S job, a repair or replacement for the consumable A1 filter is performed. Consumables codes, consumable barcodes that are barcodes attached to the A1 filter, costs incurred by A / S, and processing dates are stored. Since the history information is generated every time A / S is requested, history information according to a plurality of job numbers for one facility number may be generated and stored.

On the other hand, the storage information database 114 stores the cost-related information generated in accordance with the after-sales work. For example, information such as billing number, job number, amount, customer number, billing date, and creator number is stored. When a bill is made, a billing number is generated, correspondingly storing the corresponding work number, the bill to be charged, the customer number, and the billing date, and also the generator number. Here, the creator number is information indicating the manager who performed the A / S of the article.

The goods receipt information database 115 stores information on consumables and parts to be received. For example, information such as job number, part order number, goods receipt warehouse, receiver, part code, barcode, etc. is stored. If parts or consumables of goods are replaced during A / S work, the replaced old parts or consumables are put in warehouse and managed. Accordingly, corresponding to the job number corresponding to the A / S job, the order number for the rental goods is stored, and the information is attached to the warehouse, the receiver, the part code, and the part itself, which is information about the warehouse where the part or consumables will be received. The stored barcode information. Here, the receiver is the second manager who performed the A / S, but may be the first manager.

Each of the databases 111 to 116 having such a structure is configured to be linked to each other, so that consumable management can be more efficiently performed. 3 is a diagram illustrating an association relationship between databases according to an exemplary embodiment of the present invention.

As shown in FIG. 3, in the embodiment of the present invention, when an order contract for the rental of goods is made, the consumable management of the rented goods is performed based on the generated order number and equipment number assigned to the rented goods. . That is, the customer information database 111, the facility information database 112, and the consumable management database 113 are configured in such a manner as to include the facility number. It can easily manage when and when the consumables are used and when they need to be replaced.

In addition, since the job number is stored in accordance with the facility number, even if the A / S occurs for the rental goods, any A / S work is performed on any goods, it is possible to easily grasp the cost-related matters generated.

On the other hand, the processing server 12 that performs consumable management using the databases 111 to 116 having such a structure, the order processing unit 121, the installation processing unit 122, the inspection management unit 123, A / S processing unit 124, and in addition to the receipt management unit 125 further includes.

The order processing unit 121 generates an order number for a corresponding order contract when a rental order contract for a predetermined article is received or concluded, and installs the article according to the order contract. The order processing unit 121 transmits the customer information according to the order contract to the terminal of the department managing the article when the order contract is made, so that the goods rented for the corresponding customer are installed according to the order contract.

The installation processing unit 122 generates an equipment number corresponding to the order number of the corresponding order contract when the goods are installed according to the order contract, and also stores and manages the goods in the equipment number database 112 in which equipment is installed in the order number. do. For example, the installation processing unit 122, when the installation completion message including the order number is transmitted from the terminal of the administrator who installed the goods in the customer's house, extracts the order number from the installation completion message and corresponds to the extracted order number Create the equipment number.

In this case, a product code for an item installed in the installation complete message may be included, and barcode information of a barcode attached to the item may be included. The installation processing unit 122 may know what goods are installed based on the barcode. For example, the database server 11 may further include an item information database in which item-specific information is stored. In this case, an item information database (not shown) may include an item code representing an item and an item code for producing the item. Information including a barcode corresponding to the attached barcode may be stored. The installation processing unit 122 can easily know what goods are installed on the basis of a bar code transmitted from the terminal of the manager based on the information stored in the goods information database.

The check management unit 123 performs check management on the rental goods installed in accordance with the order contract. 4 is a view showing the structure of the check management unit according to an embodiment of the present invention. The database shown in FIG. 4 is an example, and the inspection manager is not limited to transmitting and receiving information with the databases shown in FIG. 4.

The check management here includes the replacement and cleaning of the consumables of the article, as well as other tasks required to keep the article in optimal condition. The check management unit 123 determines which consumables should be replaced when a certain item is installed based on the information stored in the consumable management database 113, and generates a consumable replacement history for consumables to be replaced based on the determination result. . Consumable replacement history may include facility number, consumable code, and due date. Here, the inspection management unit 123 may calculate the replacement due date based on the replacement cycle based on the last replacement date of the corresponding consumable, and also manage the consumable replacement message before the set number of days based on the calculated replacement due date or the preset replacement due date. By sending to the terminal, the replacement agreement can be made through a contact with the customer before the replacement date.

In addition, the inspection management unit 123 may transmit a consumable replacement message to a terminal of a manager managing each item based on the generated consumable replacement history. For example, a consumable replacement message including a facility number, a consumable code, and a scheduled replacement date is transmitted to the terminal 4 of the first manager who performs management of the rental article. At this time, the check management unit 123 may determine the area where the goods to replace the consumables is installed, and transmit a consumable replacement message to the terminal of the first manager who manages the area. To this end, the database server 11 may further include an administrator database for managing information on the administrators. In this case, the administrator database corresponds to an administrator code assigned to each administrator, and includes a region code for a management region. Alternatively, the facility number for the goods to be managed may be stored.

In addition, the inspection management unit 123 may transmit a consumable replacement schedule message to the terminal 6 of the customer who rented the corresponding article, and may notify that the consumable replacement of the article is made. The consumable replacement message includes a customer name, information indicating which item (e.g., equipment number), consumable information (e.g., consumable code), a due date for replacement, or information on an administrator for consumable replacement (e.g., administrator terminal). Number) may be included.

In addition, when the consumable replacement process is completed, the inspection management unit 123 receives the consumable replacement completion message from the first manager terminal 4 to obtain a consumable replacement process history, and based on this, updates the information stored in the consumable management database 113. Process. For example, the consumable replacement completion message includes a facility number, a replaced consumable number, and a replacement supply processing history, which is a replacement date, and the inspection management unit 123 determines a corresponding facility number in the consumable information database 113 based on the consumable replacement processing history. Update the last replacement date corresponding to the consumable code.

For this process, the inspection management unit 123, as shown in Figure 4, the replacement history generation module 1231 for generating the replacement of the consumables, the first notification module 1232 for transmitting the replacement message to the manager terminal, replacement processing May include an update processing module 1233 for updating the information when the information is completed, and may further include a second notification module 1234 which transmits a consumable replacement schedule message to the terminal of the customer.

Meanwhile, the A / S processing unit 124 receives an A / S request from the customer and processes it. 5 is a diagram illustrating a structure of an A / S processing unit according to an exemplary embodiment of the present invention. The databases illustrated in FIG. 5 are one example, and the A / S processing unit transmits and receives information with the databases shown in FIG. 5. It is not limited to this.

To this end, when an A / S request is received, a job number is generated, and A / S job processing is performed corresponding to the job number. After-sales service includes repairing and replacing parts that have failed or replacing consumables that are out of date.

When the A / S processing unit 124 transmits the A / S request message from the terminal 6 of the customer, the A / S processing unit 124 checks the customer number and facility number from the A / S request message, and based on this, The A / S processing message may be transmitted to the second manager terminal 5 of the user who performs / S. A / S processing messages may include job numbers and facility numbers. Based on this, the manager can contact with the customer for A / S consultation. In this case, the A / S processing item may be transmitted to the terminal of the second administrator who performs the A / S of the corresponding area and determines the area where the article targeted for the A / S is installed.

In addition, the A / S processing unit 124 is provided with the A / S processing details from the terminal 5 of the second manager performing the A / S processing, the history information in the history information database 114 according to the A / S processing details Store and manage them.

In addition, the A / S processing unit 124 calculates the cost incurred by the A / S processing according to the cost calculation request message transmitted from the terminal 5 of the second manager, and calculates the calculated cost by the terminal 5 of the second manager. ) Can be sent. The cost calculation request message may include a facility number and a part code for a part to be replaced or repaired, and the after-sales unit 124 checks the goods based on the facility number and checks the parts that are A / S according to the part code. Check and calculate the A / S cost according to the goods and parts. Then, the cost message including the calculated A / S cost is transmitted to the terminal 5 of the second manager.

For this processing, the A / S processing unit 124 sends the A / S reception processing module 1241 to the terminal 5 of the second manager and the A / S reception processing module 1241 which performs the reception processing of generating a job number according to the A / S request. A / S notification module 1242 for transmitting an S processing message, A / S history processing module 1243 for storing and managing A / S history information when A / S processing is completed, and A according to a cost calculation request message. It may include a cost calculation module 1244 for calculating and reporting the cost according to / S.

Meanwhile, the goods receipt management unit 125 performs goods receipt management for the consumables replaced according to parts or consumables management in which A / S processing is performed. For example, the old parts that are replaced after the after-sales service are received and received by the company that provides the rental service. The goods receipt management unit 125 manages the goods receipt processing and the received parts. For this purpose, the goods receipt management unit 125 performs the goods receipt management in connection with the management device 7 of the warehouse that manages the parts received. The parts here include consumables.

The goods receipt management unit 125 checks the previous parts replaced based on the A / S processing history provided from the A / S processing unit 124 or the consumable replacement processing history provided from the inspection management unit 123 when the A / S processing is completed. In addition, a list of parts to be received is generated and provided to the warehouse management apparatus 7. The warehouse management apparatus 7 compares the received parts list with the parts that have been received and processed in the warehouse, generates a final receipt history, and transmits the final receipt history to the goods receipt management unit 125. The goods receipt management unit 125 checks the parts received based on the last goods receipt history, and stores the processing details in the goods receipt information database 116 to manage them. In addition, the goods receipt management unit 125 may perform a goods receipt process for the replaced consumables even when the consumables are replaced according to a regular check instead of A / S.

On the other hand, the inquiry server 13 receives the related information from the database server 11 based on the information provided from each terminal (4, 5, 6) and provides to each terminal. This process will be described in more detail later.

Components as described above are broken down by function for convenience of description, and two or more components may be integrated and implemented as necessary.

Next, a method for managing consumables for rental articles according to an embodiment of the present invention will be described based on the system having such a structure.

6 and 7 are flowcharts illustrating a consumable management method of a rental article according to an exemplary embodiment of the present invention. In particular, FIG. 6 is a diagram illustrating a consumable replacement notification process according to a consumable management method, and FIG. 7 is a diagram illustrating a consumable replacement and completion process.

Here, each process performed in the consumables management method of a rental article according to an embodiment of the present invention will be described based on a flowchart, but the processes of the consumables management method according to an embodiment of the present invention will be described with reference to FIGS. 6 and 7. It is not limited to being performed only in order.

The consumable management system 1 performs consumable management as follows when a management event occurs according to a request from a customer or its own consumable management logic for managing consumables of goods installed according to a rental goods contract with customers. . Here, the consumable management is performed by self-management logic.

First, the inspection management unit 123 of the consumable management system 1 performs a consumable replacement notification process as shown in FIG. 6.

The inspection manager 123 periodically searches the consumable management database 113 at a set time point and determines whether there are items to be replaced with consumables (S100). As a result of the determination, the consumable replacement history is generated by finding items having a corresponding replacement date within a set period at this time (S110). Consumable replacement history may include facility number, consumable code, and due date.

The check management unit 123 performs consumable replacement management if the generated consumable replacement details include at least one consumable to be replaced, and requests replacement of consumables from the terminal of the corresponding manager. To this end, the check management unit 123 obtains a customer number from the customer information database 111 based on the facility number included in the consumable replacement history. Then, by checking the region information of the customer based on the obtained customer number, the first manager managing the corresponding area is found, or the first manager specified in the obtained customer number is found (S120). Even when the consumable management is performed from the customer's request, the first manager can be found as above based on the customer number obtained from the customer.

The check manager 123 transmits the consumable replacement message to the terminal 4 of the first manager (S130). The consumable replacement message includes an equipment number, a consumable code, and may also include a customer number or a due date.

The first manager who checks the consumable replacement message through the terminal 4 may request the customer information while transmitting the equipment number included in the consumable replacement message to the inquiry server 13 for contact with the customer (S140 and S150). . In this case, the inquiry server 13 searches the customer information database 111 on the basis of the facility number received from the terminal 4 of the first manager, obtains customer information of the corresponding article, and returns to the terminal 4 of the first manager. It transmits (S160). The first manager may contact the customer based on the obtained customer information to discuss the replacement date of the consumable (S180). Of course, the customer information management file may be stored and managed by itself in the terminal 4, and in this case, the terminal 4 may provide the customer information to the first manager by itself without being associated with the inquiry server 13. have. In addition, when the customer information is included in the consumable replacement message, the inquiry process through the inquiry server 13 may not be performed as described above.

After the consumable replacement negotiation is made between the first manager and the customer through the consumable replacement notification process as described above, the consumable replacement and processing are performed as follows.

As shown in FIG. 7, the first manager first scans a bar code attached to the item using the terminal 4 and checks the scanned bar code by using the terminal 4 in order to identify a facility to replace the consumable, that is, the item. Transmit to (S300). The check management unit 123 of the processing server 12 inquires the article and the customer information based on the received barcode (S310). Specifically, the check management unit 123 obtains a corresponding facility number from the facility information database 112, and searches the consumable management database 113 based on the facility number to check whether it is a replacement target. The customer information is confirmed from the customer information database 111 based on the facility number. The equipment in this way, that is, the goods information and the customer information is transmitted to the terminal 4 of the first manager, and the first manager checks whether the goods are subject to replacement based on the received information.

In addition, the inspection management unit 123 transmits the replacement details including the consumable code corresponding to the inquired item to be replaced, the last replacement date, and the scheduled replacement date to the terminal 4, so that the first manager checks the replacement. (S320, S330).

As described above, after checking the items received by the terminal 4 and the replacement details for the corresponding items, the first manager performs consumable replacement of the items. After the replacement of the consumables is completed, the first manager transmits a consumable replacement completion message through the terminal 4 (S340). The consumable replacement completion message may include a facility number, a replaced consumable number, and a consumable replacement processing date that is a replacement date. The check management unit 123 of the processing server 12 records the completion of replacement processing based on the consumable replacement processing details (S350 and S360). In this case, the consumable code of the replaced consumables and the last replacement date are updated and stored in the consumable management database 113 according to the facility number based on the consumable replacement process history, and the replacement scheduled date is calculated and stored based on the final replacement date. have.

 On the other hand, when the replacement of consumables may be paid, in this case, the processing server 12 may perform a storage process as needed. For example, the payment details are received from the terminal 4 and stored and managed in the storage information database 115.

In addition, the goods receipt process is carried out for the old parts replaced according to the consumable replacement process described above.

Meanwhile, in addition to the consumable replacement process, A / S processing may be performed by a consumable management method.

8 is a flowchart illustrating an A / S processing process in a consumable management method of a rental product according to an embodiment of the present invention.

When an A / S processing request for a predetermined article occurs, for example, when an A / S request message is input from the customer terminal 6, the A / S processing unit 124 of the processing server 12 receives the A / S processing from the customer. Accept the S request and generate a job number for the A / S processing (S500). After-sales service may be performed based on the job number.

The A / S processing unit 124 checks the customer number and the facility number through the database server 11, and transmits the A / S processing message to the terminal 5 of the second manager who performs A / S based on this ( S510, S520). The A / S processing message may include the customer number and the facility number. The second manager may contact the customer based on the A / S processing message received through the terminal 5 to perform A / S consultation (S530).

During the A / S process, the second manager may scan the barcode of the article and transmit it to the processing server 12 to confirm whether the article is an A / S target (S540 to S560). This process may optionally be performed.

Meanwhile, when the A / S is completed, the A / S processing unit 124 is provided with the A / S processing details from the terminal 5 of the second manager (S570), and the history information database 114 according to the A / S processing details. The A / S history information is stored and managed in step S580. If the payment occurs even during the A / S processing, the A / S processing unit 124 calculates the cost according to the A / S to provide to the terminal 5, the payment details are provided from the terminal 5 to receive the storage information Store and manage in database 115.

In addition, the receipt process is performed for the previous parts replaced according to the above-described A / S process (S590).

The embodiments of the present invention described above are not implemented only through the apparatus and the method, and a program or a program capable of executing a function corresponding to the configuration of the method according to the embodiment of the present invention is recorded and read by a computer. It can also be implemented through a recording medium, which can be easily implemented by those skilled in the art from the description of the embodiments described above.

While the present invention has been particularly shown and described with reference to exemplary embodiments thereof, it is to be understood that the invention is not limited to the disclosed exemplary embodiments, It belongs to the scope of right.

Claims (14)

In a method for managing consumables of an article in a system for managing the article being rented,
Sending, by the system, a consumable replacement message including a facility number corresponding to the article to a terminal of a manager managing the article when a management event for the consumable of the rented article occurs;
Receiving, by the system, a consumable replacement completion message indicating that the consumable of the article has been replaced from a terminal of the manager;
Acquiring, by the system, from the consumable replacement completion message, consumable replacement processing details including a facility number, a replaced consumable number, and a replacement date for the item; And
Storing, by the system, a consumable replacement in correspondence with a facility number of the article in a consumable management database that stores and manages information on consumables according to the consumable replacement process details;
Containing, consumables management method. The method of claim 1,
The system stores and manages customer information, information about the article, and consumable information based on the facility number for the article,
And acquiring, by the terminal of the manager, customer information based on the facility number included in the consumable replacement message. The method of claim 1,
The storing step
Updating, by the system, the last replacement date of the replaced consumable corresponding to the facility number based on the consumable replacement process; And
Calculating, by the system, a replacement date based on the last replacement date, and storing the replacement date corresponding to the facility number;
Containing, consumables management method. 3. The method of claim 2,
Before the step of receiving the consumable replacement completion message,
Receiving, by the system, a barcode of the article from the terminal of the manager;
Acquiring, by the system, the equipment number of the article based on the barcode, and confirming whether the article corresponding to the barcode is a consumable replacement target based on the acquired equipment number; And
The system transmitting the verification result to the terminal of the manager;
Further comprising, consumables management method. 3. The method of claim 2,
Before the management event occurs,
Generating a consumable replacement history by searching for a database in which information for consumable replacement of an item is stored corresponding to a facility number, searching for a consumable having a corresponding replacement date within a set period at this time; And
Generating, by the system, the management event when at least one consumable is included in the consumable replacement history;
Further comprising, consumables management method. 3. The method of claim 2,
Identifying, by the system, previous consumables replaced on the basis of the consumable replacement process details, and generating a parts list including consumables to be received and transmitting them to the warehouse management apparatus:
Receiving, by the system, a final goods receipt from the warehouse management device; And
The system confirming that the consumables included in the parts list are received based on the received final receipt history, and storing and managing the receipt processing history in a receipt information database
Further comprising, consumables management method. In the consumables management system that manages the rental of goods
An equipment number corresponding to the rented goods is generated in response to the order number generated when the goods rental order is executed with the customer, and based on the equipment number for the goods, customer information, information about the goods, and the goods A database server for storing and managing consumable information related to consumables of the consumable; And
When the management event for the consumables of the rented goods is generated, a processing server including a check management unit for sending a consumable replacement message including the equipment number corresponding to the goods to the terminal of the first manager who manages the goods
Lt; / RTI >
The inspection management unit receives a consumable replacement completion message indicating that the system has replaced the consumables of the article from the terminal of the first manager, and in response to the consumable replacement completion message, the database server corresponds to the facility number of the article. And an update processing module for storing that a consumable replacement has been made. The method of claim 7, wherein
The inspection management unit
A replacement history generation module that receives information for replacing a consumable of an article from the database server corresponding to a facility number of the article, finds a consumable having a replacement due date within a set period at this time, and generates a consumable replacement history; Including,
The replacement history generation module generates the management event when the consumable replacement history includes at least one consumable. The method of claim 7, wherein
The database server
A facility information database storing information about a facility that is a rental item to a customer, wherein the information about the facility includes a facility number, an order number, and a barcode;
A consumable management database storing information for consumable management, the information for management including a facility number, consumable code, replacement date, replacement cycle, and last replacement date; And
Customer information database that stores information about the customer who rented the item--the information about the customer includes an order number and a facility number
Containing, consumable management system. 10. The method of claim 9,
And an inquiry server for providing information requesting by searching the databases based on information received from a terminal through a network, wherein the received information is one of a facility number and a barcode. The method of claim 7, wherein
When the A / S request message is sent from the customer's terminal, the A / S processing message including the job number and the facility number of the goods subject to the A / S is generated by the A / S. A / S processing unit for transmitting to the terminal of the second manager to perform further, consumable management system. 12. The method of claim 11,
The A / S processing unit
A for receiving A / S processing details from the terminal of the second manager and storing history information indicating that A / S for the article has been processed corresponding to the job number according to the A / S processing details in the database server. / S history management module, including a history processing module. The method of claim 12,
Receipt management unit for checking the previous parts replaced based on the consumable replacement processing history or the A / S processing history obtained from the consumable replacement completion message, and generates a list of parts to be received and sent to the warehouse management device
Containing more, the consumables management system. The method of claim 13,
The database server may include a history information database for storing history information on the A / S processed for each item, the history information including a job number, a facility number, a consumable code, and a processing date; And
And a goods receipt information database in which information about parts including consumables to be received, wherein the information about the parts includes job numbers, part codes, and goods receipt warehouse information.

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