KR101139340B1 - Proxy driving system using location based service of smart phone and method for managing the same - Google Patents

Abstract

The present invention is a direct connection between the customer and the surrogate engineer (ie, a surrogate operation management server connected via a smartphone and a communication network), rather than a connection through the agent of the call center (that is, the customer requests a surrogate operation service by the telephone call to the agent) Representation using a location-based service of a smartphone that allows the customer to be provided with a surrogate operation service, thereby preventing the social issues caused by the existing surrogate operation service method that the surrogate driver is subordinated to the surrogate operator. Its purpose is to provide a driving system and its operating method.
To this end, the present invention is installed on the surrogate operation service application, the surrogate operation service request is executed in accordance with the execution of the application, receiving the position information of the surrogate article using the location-based service to display on the map image A customer terminal provided to a customer and the application for the surrogate operation service are installed, and a surrogate operation service request is executed according to the execution of the application, and receiving the position information of the customer using the location-based service on the map image. A surrogate article terminal for displaying and providing to the surrogate article, and a virtual space connecting the customer and the surrogate article, the customer terminal and the surrogate article terminal is interconnected through a communication network, the customer according to the execution of the application Terminal and the agent article terminal And a surrogate operation management server including a database in which the customer information provided from the customer terminal and the surrogate article information provided from the surrogate article terminal are stored and managed, respectively, wherein the surrogate operation management server includes: a source, a destination, a basic; Providing the location information of the surrogate article to the customer terminal in response to the customer's request for surrogate operation service provided from the customer terminal together with the customer information including the fare, service fee, car number and vehicle location recognition and the customer's current location picture. And providing a surrogate operation request including the customer information to the surrogate article terminal of the surrogate article selected by the customer according to the position information of the surrogate article, and surrogate operation to the customer terminal upon approval of the surrogate article terminal. Smartphone-based location-based service that provides request completion information It provides operating system using surrogate.
Therefore, according to the present invention, the customer and the agent has a surrogate operation management server connected via a smartphone and communication network possessed by the customer, the surrogate driver and the customer is directly connected through the surrogate operation management server based on the call center Unlike the surrogate operation service method of the agent, the social problems (speeding, speed violation) caused by the surrogate operation service method in which the surrogate engineer is subordinated to the surrogate operator by providing the surrogate driver service to the customer without the agent's direct intervention (telephone connection). In addition, non-compliance with traffic laws, such as central line violations, social problems such as fare application, uninsured insurance and insurance disputes can be prevented at the source.

Description

Surrogate operation system using smartphone-based service and its operation method {PROXY DRIVING SYSTEM USING LOCATION BASED SERVICE OF SMART PHONE AND METHOD FOR MANAGING THE SAME}

The present invention relates to a surrogate operation system and its operation method, and more particularly to a surrogate operation system using a location-based service of the smartphone and its operation method.

While automobiles are essential to modern life, the negative consequences associated with them are increasing. One of them is drunk driving. Drunk driving can be a social problem because it is serious in that unspecified number of people can be harmed by drunk driving. The number of drunk driving traffic accidents in Korea has occurred as many as 20,000 every year for the past 10 years, and the number of deaths has been around 1,000 in the past 10 years.

Because of the seriousness of such drunk driving, as part of the effort to suppress it is using "agent driving service". "Representative driving service" means that if a driver, etc., needs to operate a vehicle after drinking alcohol, it shall avoid the crackdown and punishment of drunk driving under the current Road Traffic Act, and shall be considered a traffic accident due to the deterioration of physical function and sensation caused by drinking. For the purpose of prevention, at the request of the customer, a surrogate driver (hereinafter referred to as a surrogate driver) will operate the customer's vehicle with the customer at a reasonable price and professionally operate to the desired destination.

In order to be provided with a surrogate operation service, a surrogate engineer must move to a place where a customer has requested a surrogate operation and provide services. A surrogate driver should send a representative who is closest to the customer in order to provide prompt service.

To this end, until now, surrogate operators use the carrier's location service to determine the location of the customer and the surrogate, and call the surrogate driver closest to the customer (eg SMS text message) to move to the customer. In other words, the service will be provided to all agents, and the customer will be informed of the area where the customer is located and the service will be provided to the agent in the area and the local location where the customer is currently located.

However, such a service method has a disadvantage in that the cost increases because it is necessary to use the location service of the mobile carrier. In addition, the agent in response to the call will notify the surrogate operator on a first-come-first-served basis that he or she will provide the service. In this case, the surrogate driver who is not in the area can answer the call of the surrogate operator. If a deputy engineer gets a call, a customer who demands swiftness will have to wait for that long time.

In order to solve the problems of the existing surrogate operation service, a surrogate operation service method using a location-based service (LBS) has recently been proposed. "Location-based service" is a service system that provides various services to the user based on the location information obtained through a mobile communication network or a GPS (Global Positioning System, GPS). By using this service to display the customer's location on the map image to provide the dispatcher information within a certain radius around the customer's current location, so that the distance information of the customer and the agent can be provided, The deputy engineer measures the time it takes to move to the customer's location, so that the surrogate operation service can be provided by arriving within the appointment time with the customer.

The surrogate operation service method using the location-based service can provide a better service to the customer by easily identifying the location of the customer and the agency by displaying the location of the customer and the agent on a map image (image). However, the surrogate operation service method using location-based services known to date is a service method that simply combines the existing surrogate operation service method with the call center method and the location-based service, and the customer (or agent) is always the call center of the surrogate driver's call center. Since the system is configured to connect with the agent (or customer) through the (agent), there are many restrictions for the customer and the agent.

In the existing surrogate operation service method based on the call center, when a customer requests a surrogate operation service (call request) to a call center's counselor using a personal terminal, the call center's agent is located at a short distance with the customer through a location-based service. This is done by grasping the dispatch. In other words, the existing surrogate operation service method is a method of connecting the customer and the agent through the call center counselor. For this reason, the agent must always be manually dispatched through the agent's call message, so he is subordinate to the agency, and this means he is always weak in profit sharing.

Moreover, the agency operation service industry is now classified as a free industry, and it is possible to start a business with only a small amount of capital, causing a large number of agency operators to grow up. Also, the number of agency articles has rapidly increased due to the global economic downturn. This internal and external environment has intensified the price competition of surrogate driving services, which in turn exacerbated the operating environment of agency articles, leading to non-compliance with traffic laws such as speeding, speeding violations, and central line violations, to fare, non-insurance and insurance disputes. The same social problem began to emerge.

In addition, in the existing surrogate operation service method, the location of the customer and the surrogate article can be easily identified by displaying the location of the customer and the surrogate article on a map image by using the location-based service. However, in the existing surrogate operation service method, although it is possible to grasp the location of the surrounding of the customer to some extent, it is difficult to accurately determine the exact location of the customer. In other words, the agent is required to determine the exact location in order to move to the location where the customer is located and meet the customer at the request of the customer (selection). The agent has no choice but to call the customer to determine the customer's location. As a result, it is impossible for the customer to describe his / her exact location because it is virtually impossible to talk to the customer when the customer is in a drunken state.

In addition, the recent trend of violent crimes by proxy articles is increasing, most of which are known as impulse crimes. First of all, the proxy operator should thoroughly verify the identity of the agent. In addition, there is a need for a way to prevent violent crimes by proxy articles. However, the existing surrogate operation service method does not take any other measures to prevent violent crimes other than verifying the identity of the surrogate driver, so it is inevitable to rely only on the surrogate driver's credit verification. Customers are forced to be exposed to violent crime.

Thus, due to the development of the surrogate operation service industry, the damage caused by drunk driving has been solved to some extent, but as described above, the structural problem of the poor surrogate operation service industry, that is, the service system problem, does not comply with traffic regulations and charges. New social issues, such as fertilization, uninsured, and insurance disputes, have begun to emerge. In addition, due to the technical limitations of location-based services, it is difficult to accurately determine the location of the customer. In addition, there was a high possibility of a violent crime caused by the impulse of the proxy article. Accordingly, it is urgent to improve the surrogate operation service.

Therefore, the present invention has been proposed to solve the problem according to the prior art, a direct connection between the customer and the agent, rather than the connection through the agent of the call center (that is, the customer is a surrogate operation service request by telephone call to the agent) In other words, through the surrogate operation management server connected through the smart phone and communication network so that the customer can be provided with the surrogate operation services so that the surrogate driver is dependent on the surrogate operation service service for the social problems caused by the surrogate operation service agency The purpose is to provide a surrogate operation system and its operation method using a location-based service of the smartphone that can be prevented at the source.

In addition, the present invention excludes the function of the call center connecting the customer and the agent in the surrogate operation service method based on the existing call center, and simply establishes a post-management center (that is, less manpower than required to operate the call center) As it can be operated as a service center, it is possible to lower labor costs compared to the service method based on the existing call center, so that after-sale service (A / S) service (for example, inconvenience consultation, etc.) between the customer and the agent To provide a surrogate operation system and its operation method using a location-based service of a smartphone that can compensate for the surrogate articles of the worse worse due to the economic burden of operating the call center by only consulting function for There is this.

In addition, the present invention provides the customer's car (ie, including a license plate for identifying the vehicle number) and / or the current location (including the origin, destination, usage fee, etc.) of the customer when requesting a surrogate operation service; For example, by sending a picture of a restaurant sign, a building, etc.) to a deputy engineer, it solves the problem that the exact location of the customer is difficult due to the technical limitations of the existing service method, and through this, the customer does not have to make a phone call separately. Another purpose is to provide a surrogate operation system using a location-based service of a smartphone that can not only pinpoint the location of the mobile phone but also determine the location of the customer even when the phone connection is difficult depending on the customer's condition. have.

In addition, the present invention by using the Near Field Communication (Near Field Communication (NFC)) when the customer terminal and the surrogate article terminal near the image (for example, the customer terminal set on the display window (screen) of the customer terminal and the surrogate article terminal, respectively) In the surrogate article portrait and phone number, the surrogate article terminal (car picture and vehicle number) is displayed (blinking) to inform the customer and the surrogate to each other by notifying the customer's location without a separate telephone connection In addition, it is possible to accurately determine, and even if it is difficult to connect the phone according to the customer's condition is another object to provide a surrogate operation system and its operation method using the location-based services of the smartphone that can determine the location of the customer.

In addition, the present invention, after requesting the agent service of the customer, the agent article information (for example, including a portrait, name, phone number (contact)), departure time information, departure information, arrival time information, arrival message is set in advance Providing a notification service to the customer's safety return to the family terminal of the customer, causing the agent article to be alert (suppressing impulse crimes as the agent's information is provided to the family) to prevent violent crimes caused by the agent's impulse At the same time, the family is provided with a surrogate operation system using the location-based service of the smartphone and its operation method, which provides the customer's current location (moving state) in real time so that they can wait for the customer's return safely. There is a purpose.

In accordance with an aspect of the present invention, there is provided an application for a surrogate operation service, a surrogate operation service request is executed according to the execution of the application, and location information of a surrogate article using a location-based service. The customer terminal provided and displayed on the map image to provide to the customer, and the application for the surrogate operation service is installed, the surrogate operation service request is executed according to the execution of the application, the location of the customer using the location-based service A surrogate article terminal that receives information and displays it on a map image and provides it to a surrogate article, a virtual space connecting the customer and the surrogate article, and is interconnected through the communication network with the customer terminal and the surrogate article terminal. The customer upon execution of the application And a surrogate operation management server connected to the terminal terminal and the surrogate article terminal, the surrogate operation management server including a database in which customer information provided from the customer terminal and surrogate article information provided from the surrogate article terminal are stored and managed, respectively. In response to the customer's request for surrogate operation service provided from the customer terminal with the customer information, including the starting point, destination, base rate, service charges, car pictures and vehicle location information of the customer can be recognized by the customer terminal to the customer terminal Providing the position information of the surrogate article, the surrogate operation request including the customer information to the surrogate article terminal of the surrogate article selected by the customer in accordance with the surrogate article position information, upon approval of the surrogate article terminal To provide the surrogate operation request completion information to the customer terminal , It provides a surrogate operating system using location-based services on your smartphone.

According to another aspect of the present invention for achieving the above object is an application for a surrogate operation service is installed, the surrogate operation service request is executed according to the execution of the application, the location information of the surrogate article using a location-based service The customer terminal provided and displayed on the map image to provide to the customer, and the application for the surrogate operation service is installed, the surrogate operation service request is executed according to the execution of the application, the location of the customer using the location-based service A surrogate article terminal that receives information and displays it on a map image and provides it to a surrogate article, a virtual space connecting the customer and the surrogate article, and is interconnected through the communication network with the customer terminal and the surrogate article terminal. The customer upon execution of the application And a surrogate operation management server connected to a terminal and the surrogate article terminal, the surrogate operation management server including a database in which customer information provided from the customer terminal and surrogate article information provided from the surrogate article terminal are stored and managed, respectively. Is registered in the database by receiving a request for a unit price auction of the customer provided from the customer terminal together with the customer information including a starting point, a destination, a base rate, a service charge, a car picture capable of recognizing a vehicle number, and a current location picture of the customer. In response to the request for participation in the unit price auction of the proxy article terminal due to the request unit price auction of the customer, the customer information of the customer who applied for the unit price auction request is provided to the agent article terminal, the service fee of the customer information Awarded to the customer terminal of the customer selected by the agent Providing a surrogate operation request includes a surrogate article information, and provide a surrogate operating system using location based services, smartphones, providing a surrogate operation request complete information to the surrogate articles terminals subject to the approval of the customer terminal.

The present invention according to another aspect for achieving the above object is installed on the surrogate operation service application, the surrogate operation service request is executed according to the execution of the application, the location information of the surrogate article using a location-based service Receives the customer terminal to display on the map image and provide to the customer, and the application for the surrogate operation service is installed, the surrogate operation service request is executed according to the execution of the application, using the location-based services of the customer A surrogate article terminal that receives location information and displays it on a map image and provides it to a surrogate article, a virtual space that connects the customer and the surrogate article, and is connected to the customer terminal and the surrogate article terminal through a communication network. According to the execution of the application, And a surrogate operation management server connected to a guest terminal and the surrogate article terminal, the surrogate operation management server including a database in which customer information provided from the customer terminal and surrogate article information provided from the surrogate article terminal are stored and managed, respectively. The server receives the unit price auction request of the proxy article provided from the agent terminal terminal together with the agency article information including the starting point, the destination, and the auction fee, and registers in the database, the server based on the unit price auction request of the agent. In response to a request for participation in a unit price auction of a customer terminal, provide agent article information of the agent who applied for the unit price auction request to the customer terminal, and an agent article of the agent selected by the customer according to the auction fee of the agent article information Starting point, destination, base rate, service charge, vehicle by terminal Providing a surrogate operation request including the customer information including the car picture and the current location photo of the call recognition, and provides the surrogate operation request completion information to the customer terminal according to the approval of the surrogate article terminal, smart Provides a surrogate operation system using the location-based services of the phone.

In addition, the present invention according to one aspect for achieving the above object is installed on behalf of the service operation application, the proxy service request is executed in accordance with the execution of the application, the location of the surrogate article using a location-based service The customer terminal receiving the information and displaying on the map image and providing it to the customer is installed, the application for the surrogate operation service, the surrogate operation service request is executed according to the execution of the application, the customer using the location-based service A surrogate article terminal for receiving the location information of the display on the map image and provide to the surrogate article, a virtual space connecting the customer and the surrogate article, the customer terminal and the surrogate article terminal is connected to each other through a communication network And upon the execution of the application And a surrogate operation management server connected to a guest terminal and the surrogate article terminal, the surrogate operation management server including a database in which customer information provided from the customer terminal and surrogate article information provided from the surrogate article terminal are stored and managed, respectively. The server receives the reservation auction request of the customer provided from the customer terminal together with the customer information including the starting point, the destination, the basic fee, the service fee, the vehicle photo recognizing the vehicle number, the current location photo of the customer, and the reservation time. Register with the database, and provide the customer information of the customer who applied for the reservation auction request to the agent article terminal in response to the reservation auction participation request of the agent terminal caused by the reservation auction request of the customer; Customer's selection by the agent based on the reservation time A surrogate operation system using the location-based service of the smartphone, providing a surrogate operation request information including the surrogate article information to the guest terminal, and providing surrogate operation request completion information to the surrogate article terminal according to the approval of the customer terminal To provide.

In addition, the present invention according to another aspect for achieving the above object is installed on the surrogate operation service application, the surrogate operation service request is executed in accordance with the execution of the application, the surrogate article using a location-based service Receiving location information and displaying on the map image provided to the customer terminal and the surrogate operation service application is installed, the surrogate operation service request is executed according to the execution of the application, using a location-based service A surrogate article terminal that receives the customer's location information and displays it on a map image and provides the surrogate article with a surrogate article, and a virtual space connecting the surrogate article with the customer through the communication network. And depending on the execution of the application And a surrogate operation management server connected to an existing customer terminal and the surrogate article terminal, the surrogate operation management server including a database in which customer information provided from the customer terminal and surrogate article information provided from the surrogate article terminal are stored and managed, respectively. The management server receives a reservation auction request of the proxy article provided from the agent terminal terminal together with agent information including the starting point, the destination, the auction fee, and the reservation time, registers in the database, and requests the reservation auction of the agent. In response to the request for participation in the reservation auction of the customer terminal due to the surrogate article information of the agent applying for the reservation auction request to the customer terminal, the agent selected by the customer according to the reservation time of the agent article information Knight's agency article terminal origin, destination, basics A surrogate driving request including customer information including a service fee, a vehicle photograph capable of recognizing a vehicle number, and a photograph of a current location of a customer; To provide a surrogate operation system using a location-based service of the smartphone.

In addition, the present invention according to another aspect to achieve the above object is a customer terminal including the starting point, destination, base rate, service charges, car number recognition and vehicle photo identification of the current location of the customer through the customer terminal Requesting a surrogate operation service to a surrogate operation management server and providing position information of a surrogate article to the customer terminal through the surrogate operation management server in response to a surrogate operation service of a customer requested to the surrogate operation management server; And selecting one of the surrogate articles through the customer terminal according to the position information of the surrogate article provided to the customer terminal through the surrogate operation management server, and the surrogate article selected through the customer terminal. Substitute operation request including the customer information through the surrogate operation management server to the surrogate article terminal of the Providing matters, and providing the surrogate operation request completion information to the customer terminal in accordance with the approval of the surrogate driver terminal due to the surrogate operation request items provided to the surrogate article terminal of the selected surrogate article. Provides a surrogate operation operation method using the location-based services of the phone.

In addition, the present invention according to another aspect to achieve the above object is a customer terminal including the starting point, destination, base rate, service charges, car number recognition and vehicle photo identification of the current location of the customer through the customer terminal Registering the provided unit price auction in the database of the surrogate operation management server, and in response to the request for participation in the unit price auction of the surrogate article terminal caused by the unit price auction of the customer registered in the surrogate operation management server's database Providing the customer information of the customer who requested a unit price auction through the management server to the agent article terminal, Among the customers who requested the unit price auction through the agent article terminal according to the service charges of the customer information provided from the proxy operation management server Selecting any one customer; Providing a surrogate operation request item including the surrogate article information through the surrogate operation management server to the customer terminal of the selected customer; and the surrogate operation request item provided to the surrogate operation request item provided to the customer terminal of the selected customer; It provides a surrogate operation operation method using a location-based service of the smart phone comprising the step of providing the surrogate operation request completion information to the surrogate article terminal according to the approval.

In addition, the present invention according to another aspect for achieving the above object is the agency price of the surrogate article provided with the agency article information, including the origin, destination, auction charges through the agency of the surrogate operation management server database And a proxy driver requesting a unit price auction through the proxy operation management server in response to a request for participation in a unit price auction of the customer terminal due to a unit price auction of the proxy driver registered in the database of the proxy operation management server. Providing information to the customer terminal and selecting one of the agency articles requesting the unit price auction through the customer terminal according to the auction fee of the agent provided from the proxy operation management server; The proxy agent to the proxy article terminal of the selected proxy article through the customer terminal Providing a surrogate operation request item including the customer information through a management server and to the customer terminal in accordance with the approval of the surrogate driver terminal due to the surrogate operation request provided to the surrogate article terminal of the selected surrogate article. It provides a surrogate operation operation method using a location-based service of the smartphone comprising the step of providing the surrogate operation request completion information.

In addition, the present invention according to another aspect to achieve the above object is a customer including a starting point, destination, base rate, service charges, car number recognition and vehicle's current location photo, reservation time through the customer terminal Registering the reservation auction of the customer provided with the information in the database of the surrogate operation management server, and in response to the request for participation in the reservation auction of the agent terminal terminal due to the reservation auction of the customer registered in the database of the surrogate operation management server Providing the customer information of the customer who requested the reservation auction through the proxy driving management server to the proxy driver terminal, and the reservation auction through the proxy driver terminal according to the reservation time of the customer information provided from the proxy driving management server. Selecting any one of the customers who have requested a; and the agent article terminal Providing a surrogate operation request including the surrogate article information through the surrogate operation management server to the customer terminal of the selected customer through the surrogate operation; and the customer due to the surrogate operation request provided to the customer terminal of the selected customer. According to the approval of the terminal provides a surrogate operation operation method using a location-based service of the smart phone comprising the step of providing the surrogate operation request completion information to the surrogate article terminal.

In addition, the present invention in accordance with another aspect for achieving the above object is a proxy driving management of the surrogate article provided with the surrogate article information including the departure point, destination, auction fee, reservation time through the surrogate article terminal A proxy article requesting a reservation auction through the surrogate operation management server in response to a request for participation in a reservation auction of the customer terminal due to the reservation auction of the surrogate article registered in the database of the surrogate operation management server and the reservation auction of the customer terminal; Selecting one of the surrogate articles requesting the reservation auction through the customer terminal according to the step of providing the surrogate article information of the surrogate article information to the customer terminal and the surrogate driver's reservation time provided from the surrogate operation management server; And the representative article terminal selected by the representative article through the customer terminal. Providing a surrogate operation request including the customer information through the surrogate operation management server, and in accordance with the approval of the surrogate driver terminal due to the surrogate operation request provided to the surrogate article terminal of the selected surrogate article It provides a surrogate operation operation method using a location-based service of the smartphone comprising the step of providing the surrogate operation request completion information to the customer terminal.

Therefore, according to the present invention, the customer and the agent has a surrogate operation management server connected via a smartphone and communication network possessed by the customer, the surrogate driver and the customer is directly connected through the surrogate operation management server based on the call center Unlike the surrogate operation service method of the agent, the social problems (speeding, speed violations) caused by the surrogate operation service method in which the agent is subordinate to the surrogate operator by providing the surrogate operation service to the customer without the agent's direct intervention (telephone connection). In addition, non-compliance with traffic laws, such as central line violations, social problems such as fare application, uninsured insurance and insurance disputes can be prevented at the source.

In addition, according to the present invention, the agent management server includes a customer's car (that is, a vehicle license plate identification number can be identified with the customer's information (for example, starting point, destination, use fee, etc.) when the surrogate operation service request ) And / or provided with a surrogate engineer who is photographed with the current location of the building (for example, restaurant signboard, building, etc.) to solve the problem that it is difficult to accurately locate the customer due to technical limitations in the existing service method. In addition to this, it is possible not only to accurately identify the customer's location without having to make a separate phone call, but also to accurately find the customer's location even if the phone connection is difficult depending on the customer's condition so that they can find the customer quickly. Can be.

In addition, according to the present invention, near field communication (Near Field Communication, NFC) is possible, using a smart phone possessed by the customer and the agent, the customer terminal and the surrogate article terminal when the customer near the near wireless communication Images and phone numbers set on the display window (screen) of the terminal and the deputy driver terminal (for example, the portrait and phone number of the deputy article on the customer terminal, and the car photo and vehicle number of the customer on the surrogate article terminal) are displayed (flashed). By notifying customers and agents that they are close to each other, it is possible to solve the problem that the exact location of the customer is difficult due to the technical limitations of the existing service method, so that the location of the customer can be accurately identified without a separate telephone connection. , Depending on the customer's condition, even if the phone is difficult to reach In a short time it can be provided to go to the customer.

In addition, according to the present invention, near field communication (Near Field Communication, NFC) is possible, using a smart phone possessed by the customer and the agent, the customer terminal and the surrogate article terminal when the customer near the near wireless communication Images and phone numbers set on the display window (screen) of the terminal and the deputy driver terminal (for example, the portrait and phone number of the deputy article on the customer terminal, and the car photo and vehicle number of the customer on the surrogate article terminal) are displayed (flashed). By providing the customer with a portrait of the agent, he or she can compare the authorized representative with the actual representative when the agent is requested to prevent crimes and derivative problems caused by unauthorized unauthorized agents.

In addition, according to the present invention, the proxy article management server after the proxy article service request completion agent information (for example, portrait photography, name, phone number), departure time information, departure information, estimated time of arrival information, arrival message By providing the customer safety return notification service that transmits to the family terminal of the preset customer, causing the agent article to be alert (suppressing impulse crimes as the agent's information is provided to the family member) In addition to preventing crime, families can be provided with their current location (moving status) in real time so that they can wait to return home with confidence.

In addition, according to the present invention, the surrogate article management server provides a variety of surrogate operation services, such as customer unit price auction, agency article unit price auction, customer reservation auction or agent article reservation auction, such as time saving and unit price auction for the customer service reservation auction In addition, it is possible to provide a low service fee according to the agency, and to provide a surrogate article with time savings and additional profits (increasing the profit rate by saving time spent on returning).

In addition, according to the present invention, the proxy article management server excludes the function of the call center connecting the customer and the agent in the surrogate operation service method based on the existing call center, and simply establishes a post-management center (that is, operating a call center) Since it can be operated with fewer manpower than necessary manpower, it can lower labor cost compared to the service method based on the existing call center), so that after sale service (A / S) service between customer and agent ( For example, by providing only counseling function for discomfort counseling, complaint counseling, etc.), the cost of operating an existing call center can be innovatively improved, thereby compensating for the profits of the deputy engineer who becomes worse due to the economic burden of operating the call center. I can do it.

1 is a block diagram showing the configuration of a surrogate operation system according to an embodiment of the present invention.
2 is a flow chart showing a proxy operation operating method according to an example of the present invention.
3 is a flowchart illustrating a data flow of a proxy operation operating method according to an example of the present invention.
4 to 9 show the display windows of the customer terminal 1 and the proxy article terminal 6;
10 is a flowchart illustrating a method of operating a surrogate operation according to another embodiment of the present invention.
11 is a flowchart illustrating a data flow of a proxy operation operating method according to another embodiment of the present invention.
12 to 15 show display windows of the customer terminal 1 and the proxy article terminal 6;
16 is a flowchart illustrating a method of operating a surrogate operation according to another embodiment of the present invention.
17 is a flowchart illustrating a data flow of a surrogate operation operating method according to another embodiment of the present invention.
18 and 19 show display windows of the customer terminal 1 and the proxy article terminal 6;
20 is a flowchart illustrating a method of operating a surrogate operation according to another embodiment of the present invention.
21 is a flowchart illustrating a data flow of a proxy operation operating method according to another embodiment of the present invention.
22 and 23 show display windows of the customer terminal 1 and the proxy article terminal 6;
24 is a flowchart illustrating a method of operating a surrogate operation according to another embodiment of the present invention.
25 is a flowchart illustrating a data flow of a surrogate operation operating method according to another embodiment of the present invention.
26 and 27 show display windows of the customer terminal 1 and the proxy article terminal 6;

Advantages and features of the present invention, and methods for achieving them will be apparent with reference to the embodiments described below in detail in conjunction with the accompanying drawings. However, the present invention is not limited to the embodiments disclosed below but may be implemented in various different forms.

In this specification, this embodiment is provided to make the disclosure of the present invention complete, and to fully inform the scope of the invention to those skilled in the art. And the present invention is only defined by the scope of the claims. Thus, in some embodiments, well known components, well known operations and well known techniques are not described in detail in order to avoid obscuring the present invention.

Like reference numerals refer to like elements throughout. Moreover, terms used herein (to be referred to) are intended to illustrate embodiments and are not intended to limit the invention. In the present specification, the singular form includes plural forms unless otherwise specified in the specification. Also, components and acts referred to as " comprising (or comprising) " do not exclude the presence or addition of one or more other components and operations. In addition, when described as 'and / or' throughout the specification may be interpreted as 'and' or 'or'.

In addition, unless otherwise defined, all terms used in the present specification (including technical and scientific terms) may be used as meanings that can be commonly understood by those skilled in the art. In addition, the terms defined in the commonly used dictionary are not ideally or excessively interpreted unless they are defined.

Throughout the specification, the term "customer" may include any individual or institution that possesses a smartphone and can communicate with a terminal of a surrogate driver through a surrogate operation management server using a smartphone in possession. In addition, the 'representative driver' is a driver who has completed the credit guarantee through the conditions (for example, driver's license, insurance registration, criminal facts certificate, medical history certificate, etc.) presented by the company managing the surrogate operation management server. Carrying a phone includes all the drivers who can communicate with the customer's terminal through the surrogate operation management server. Under the conditions of the management company, the driver's license and insurance registration is essentially included, and may further include a criminal fact certificate, medical history certificate, personal credit information certificate, and the like. Others may further include a variety of certificates to verify credit.

In addition, throughout the specification, a 'smart phone' is an intelligent terminal that adds computer support functions such as Internet communication and information retrieval to a mobile terminal, and can install an application (application) desired by a user, and can communicate, fax, and transmit on the go. And personal information management functions. In other words, the 'smart phone' combines the advantages of a mobile phone and a personal digital assistant (PDA), and integrates the data communication functions of calendaring, fax transmission and reception, and Internet access into the mobile phone function. Hundreds of thousands of different applications can be installed and added or removed as you wish. In addition, not only can directly access the Internet using the wireless Internet, but also can use a variety of browsing programs to connect in a variety of ways, you can also create your own applications. You can also create your own interface through various applications, and share applications among smartphones with the same operating system (OS).

In addition, the 'smart phone' is a satellite navigation device (GPS) based, mobile communication network based, WiFi wireless LAN / sensor network based location recognition technology, or satellite navigation device (GPS) and WiFi to utilize the location information using location-based services Location recognition technology combined with wireless LAN can be used.

Position recognition technology using satellite navigation system (GPS) receives the GPS location information provided from the GPS satellite, and provides the location information of the smartphone equipped with the GPS receiver to the surrogate operation management server based on the received GPS location information. , And accurately display the result on the map. The GPS may include a GPS satellite, a ground control station, and a GPS receiver mounted on a smartphone. The GPS may determine the location of a smartphone by tracking a current position of a GPS receiver in motion. The GPS system calculates the current position of the smartphone by receiving radio waves representing latitude, longitude, and altitude from GPS satellites consisting of 21 navigational satellites and 2 spare satellites to cover all locations around the world. To be provided.

In addition, the 'smart phone' may be provided with location information based on the mobile communication network provided by the carrier, for this purpose, the location information providing system based on the mobile communication network may include a base station, a location recognition server, a terminal (smartphone). The mobile communication network corresponds to the available area.

In addition, the 'smart phone' uses location information based on WiFi wireless LAN / sensor network linked with satellite navigation system (GPS) in order to solve the low reception rate in indoor and building areas, which is a disadvantage of GPS. You may be provided. The location information providing system using the WiFi WLAN / sensor network base may include a local area wireless communication network and an electronic tag,

In the present invention, the 'smart phone' may be linked with the Geographic Information Systems (GIS) together with the location information obtained through the location-based service to display the location information on the map. Geographic information system (GIS) is for collecting, storing, outputting, and analyzing geographically and geographically related data such as buildings, roads, rivers, contours, and administrative boundaries, and constructing, maintaining, editing, and analyzing various geographic information. And a system that obtains spatial information through processes such as processing, display, and output and helps spatial decision making.

In addition, the 'smartphone' may be provided to enable near field communication (Near Field Communication, NFC) between the smartphones installed with the same application. Short-range wireless communication is a wireless communication technology developed by a combination of short-range contactless recognition and intercommunication technology, and operates in the 13.56Mhz band and enables data communication up to 424Kbits / s. Such short range wireless communication can be used with other known wireless technologies such as WiFi. In addition, the 'smart phone' may be implemented by RF communication such as Bluetooth instead of NFC.

Hereinafter, with reference to the accompanying drawings will be described in detail the technical features of the present invention.

1 is a configuration diagram schematically showing the configuration of a surrogate operation system according to an embodiment of the present invention. Here, as an example, a surrogate operation system using a GPS location-based service is shown.

Referring to FIG. 1, a surrogate operation system according to an embodiment of the present invention includes a customer terminal 1, a surrogate driver terminal 6, and a surrogate operation management server 3 communicating with each other through a communication network 2. It may also further include a Short Message Service (SMS) server 5.

The customer terminal 1 is a smartphone, which is held by a customer. The customer terminal 1 is provided with an application for a surrogate operation service in order to receive a surrogate operation service from his terminal through the surrogate operation management server (3). The application may be provided and installed on the surrogate operation management server 3, or may be provided and installed on other smartphone application markets (for example, the Apple App Store, Google Android Market, etc.).

The customer terminal 1 is driven by the operation of the customer, and the customer executes the application by a simple method of selecting (touch or button) an application for a surrogate operation service displayed on the display window (screen) of the customer terminal 1. To connect to the proxy operation management server (3).

The customer terminal 1 is connected to the surrogate operation management server 3 through the communication network 2 including the repeater 9, and receives various information related to the surrogate operation service from the surrogate operation management server (3). The customer terminal 1 is connected to the communication network 2 is capable of server-client communication with the surrogate operation management server (3). In addition, the purchaser terminal 1 may be configured to pay a usage fee for using the service directly after receiving the surrogate operation service in conjunction with the bank server.

The customer terminal 1 is equipped with a GPS receiver (not shown) for receiving location information from a GPS satellite 8 (or a mobile communication network). The GPS receiver extracts the location information through the GPS satellites 8. The customer terminal 1 provides the surrogate operation management server 3 with location information and other surrogate operation service information extracted through the GPS receiver when the surrogate operation service request is requested.

The customer terminal 1 may store and manage geographic information, for example geographic information provided from a GIS, in order to display the location information of the agent article terminal 6 provided from the GPS satellite 8 on a map. That is, the customer terminal 1 receives the position information (for example, position coordinates) of the surrogate article from the surrogate operation management server 3 in the form of data and displays the position information of the surrogate article on the map stored in the terminal. Can be displayed in real time.

On the other hand, when the customer terminal 1 and the surrogate operation management server 3 are connected to the Internet, the customer does not receive the positional coordinates of the surrogate article from the surrogate operation management server 3 in the form of data, but on the map. May be provided in the form of a displayed screen. In this case, data related to geographic information does not need to be stored separately in the customer terminal 1.

The proxy article terminal 6 is a smartphone, which is possessed by a representative article. The surrogate article terminal 6 is installed by receiving an application for the surrogate operation service in order to receive the surrogate operation service from his terminal through the surrogate operation management server (3). The application may be provided and installed on the surrogate operation management server 3, or may be provided and installed on other smartphone application markets (for example, the Apple App Store, Google Android Market, etc.).

The surrogate article terminal 6 is driven by the operation of the surrogate article, and the surrogate article selects (touches or clicks) an application for the surrogate operation service displayed on the display window (screen) of the surrogate article terminal 6. To execute the proxy operation management server (3). In this case, the screen provided by the agent article terminal 6 may be different from the screen displayed on the display window of the customer terminal 1. Detailed description thereof will be described later.

The surrogate article terminal 6 is connected to the surrogate operation management server 3 through the communication network 2 including the repeater 9, and receives various information related to the surrogate operation service from the surrogate operation management server (3). The surrogate article terminal 6 is connected to the communication network (2) is capable of server-client communication with the surrogate operation management server (3).

On the other hand, the surrogate article may request the surrogate operation management server (3) for each service provided a service fee corresponding to the service provided in accordance with the customer's payment for the service provided. In this case, the service fee requested by the agent may be earned by earning points each time the service is provided, or may be paid in cash corresponding thereto. The surrogate operation management server 3 pays an appropriate price for each service provided (when the customer's usage fee is settled) at the request of the surrogate engineer, and the surrogate provided to the surrogate engineer pays cash (paid-in deposit) or points. Can be provided by way of earning. Point earning method can be collected daily, weekly, monthly to pay cash equivalent to the total points.

The agent article terminal 6 is equipped with a GPS receiver (not shown) for receiving location information from the GPS satellite 8 (or a mobile communication network). The GPS receiver extracts the location information through the GPS satellites 8. The surrogate article terminal 6 provides the surrogate article related information to the surrogate operation management server 3 in response to a request for surrogate operation service and the location information extracted through the GPS receiver.

The agent article 6 may store and manage geographic information, for example, geographic information provided from a GIS, in order to display the location information of the customer terminal 1 provided from a GPS satellite on a map. That is, the proxy article terminal 6 receives the location information of the customer (for example, the position coordinates) from the surrogate operation management server 3 in the form of data and displays it on the map stored in the terminal. Can be displayed in real time.

On the other hand, as described above, when the proxy driver terminal 6 and the proxy operation management server 3 are connected to the Internet as in the customer terminal 1, the proxy engineer receives the position coordinates of the customer from the proxy operation management server 3. In addition to being provided only in the form of data, it may be provided in the form of a screen in which location coordinates are displayed on a map. In this case, similar to the customer terminal 1, the agent article terminal 6 does not need to store data related to the geographic information separately.

The surrogate operation management server 3 is a virtual space connecting the customer and the surrogate article, the wired and wireless communication is interconnected with the customer terminal 1 and the surrogate article terminal 3 through the communication network (2). The surrogate operation management server 6 has the same configuration as a normal web server in hardware, and is implemented in various languages such as C, C ++, Jaba, Visual Basic, Visual C, etc. in software to perform various functions. It includes a program module.

The surrogate operation management server 3 is a web server program that is variously provided according to operating systems such as DOS, Windows, Linux, Unix, and Macintosh on general server hardware. It can be implemented using, and representative examples may be a website (website) used in the Windows environment, Internet Information Server (IIS) and CERN, NCSA, APPACH used in the Unix environment.

The surrogate operation management server 3 may be linked with the authentication system and payment system for payment of goods purchase.

In addition, the surrogate operation management server 3 classifies the customer (member) information, surrogate article information, and various processing information (hereinafter referred to as processing information) necessary to provide the surrogate operation service to the database (DB) (4) For storage management, such a database 4 may be implemented inside or outside the surrogate operation management server 3. In the embodiment of the present invention as shown in FIG. 1, the database 4 is installed outside, but in the present invention, the surrogate operation management server 3 may be interpreted as including the database 4.

As described above, the database 4 may store customer information, agent article information, and processing information that are updated in real time. Customer information includes Korean / English name, address, contact information (telephone number), origin / destination information according to the number of times of use, number of times of surrogate operation service, customer score (evaluation / grade), payment information, family contact number, vehicle number, car picture And the like. Agent article information may include a Korean / English name, address, contact information (phone number), portrait, surrogate article score (evaluation / grade), driver's license copy (driver's license number), insurance copy (insurance number), etc. have. In addition, the proxy article information may further include a variety of information to ensure the identity. The processing information can be used to calculate the location information of the customer / agent by using the coordinates obtained based on the customer location information, the agency article location information, the agency article dispatch information, the GPS location information (location coordinates), the GIS geographic information, and the GPS location information. It may include a program, a program that can display the location information on the map based on the GPS location information and GIS geographic information, a variety of programs for operating the surrogate operation management server.

The database 4 refers to a general data structure implemented in a storage system (hard disk or memory) of a computer system by using a database management program. The database 4 can freely search (extract) data, delete data, edit data, and add data. It means a data storage type that can be. These databases can be relational database management systems such as Oracle, infomix, sybase, DB2, or object-oriented database management systems such as gemston, orion, O2, It can be implemented for the purpose of the present invention using an XML-only database such as excelon, tamino, sekaiju, etc., and appropriate fields or elements to achieve its function. You can have

The communication network 2 includes a repeater 9 including a customer terminal 1 and a surrogate operation management server 3, a surrogate driver terminal 6 and a surrogate operation management server 3, a customer terminal 1 and a surrogate engineer terminal. (6) as a network (network), and may include a mobile communication network (3G network, WiBro network, etc.), Internet network / Public Switched Telephone Network (PSTN) network installed and operated by a telecommunications company.

The short message service server 5 (hereinafter referred to as a short message server) is a surrogate operation management server 3, a customer terminal 1, a surrogate article terminal 6 through a communication network 2 including a repeater 9 and It can be connected to the family terminal (7). The short message server 5 may transmit a text message to the customer terminal 1, the agency article terminal 6, or the family terminal 7. In an embodiment of the present invention, the short message server 5 transmits proxy article information, departure time information, and arrival time information to the family terminal 7 at the request of the surrogate operation management server 3 or the customer terminal 1. do. In addition, the surrogate operation service request approval message or charge approval confirmation message is transmitted to the customer terminal (1). In addition, the short message server 5 may transmit the necessary message to the customer terminal 1, the proxy article terminal 6 or the family terminal 7.

The family terminal 7 is a terminal possessed by at least one of the family members preset by the customer, and the phone number may be stored and managed in the database 4 of the surrogate operation management server 3. For example, the family terminal 7 may include a mobile communication terminal (including a smartphone) and a communication computing device, such as a PDA, connected to another terminal through a mobile communication network.

The repeater 9 may be a base station or may include an access point (AP).

In the present invention, the repeater 9 is described separately from the communication network 2, but this is for convenience of description, and in the following, the repeater 9 is not separately mentioned, and when referred to as the communication network 2, the communication network 2 Should be interpreted as including the repeater (9).

Selecting near agency

2 is a flowchart illustrating a surrogate operation operating method according to an example of the present invention, Figure 3 is a flow chart showing a data flow of a surrogate operation operation method according to an example of the present invention.

2 and 3, the surrogate operation operating method according to an example of the present invention provides a method for selecting a surrogate article for selecting a surrogate article located at a short distance by a customer.

Hereinafter, it demonstrates concretely in connection with FIG.

1 to 3, the manager registers the surrogate article in the surrogate operation management server (3) (S21). Surrogate article registration method can be done on-line (membership registration on the surrogate operation management server or off-line (direct visit to the management company)), first ask the surrogate article the evidence required to register the surrogate article, the surrogate article manager Prepare and provide the relevant evidence to the management company at the request of the manager, after reviewing the relevant evidence provided by the representative article to determine whether or not the final representative article is registered. The data, namely proxy article information, is stored in the database (4).

Managers will be reviewed based on various documents required for credit, such as personal information, driver's license, insurance certificate, criminal facts certificate, medical history certificate, personal credit information certificate, etc. provided by the agent. For example, an insurance card may not be submitted at the time of registration of a proxy article, but may be purchased through an insurance company selected by a management company after registration of a proxy article.

Subsequently, when a proxy driving service request is received from the customer terminal 1, the proxy driving management server 3 provides the proxy driver information stored in the database 4 to the customer terminal 1 through the communication network 2. (S22, S23).

4 is a diagram illustrating a screen displayed on the display window of the customer terminal 1 when a proxy driving service request.

As shown in (a) of FIG. 4, the proxy driving service request using the customer terminal 1 may include an icon (VIP) corresponding to the application for the proxy driving service among the icons displayed on the display window of the customer terminal 1 ( Hereinafter, the surrogate operation service icon) is selected.

When the customer touches the proxy driving service icon (VIP), the application for the proxy driving service is executed. Here, that the application for the surrogate operation service is executed means that the customer terminal 1 is connected to the surrogate operation management server 3 through the communication network 2, which means that the customer terminal 1 is the surrogate operation management server ( It means that the necessary data can be provided from 3).

As shown in FIG. 4B, after the application for the surrogate operation service is executed by the customer, a screen for registering (input) information necessary for requesting the surrogate operation service is displayed. The data necessary for each screen is provided from the surrogate operation management server 3.

For example, the registration information may include a departure point, a destination, a vehicle (including a vehicle number) and / or a current location (for example, a restaurant sign, a building, a photograph of a surrounding, etc.), a street, a basic fee, a service charge, and the like. . Here, the starting point may be directly input by the customer or automatically registered through the customer location information provided to the surrogate operation management server 3 through the GPS satellites. The destination may be registered directly by the customer, or the customer may select a member from the 'my destination list' stored in the database 4 when the member has a previous use history.

Once the start and destination registrations are completed, distance and base rates are automatically determined according to the set program, and customers can choose service fees. In this case, the service fee is a fee paid by the customer in addition to the basic fee, and the amount can be variously set in units of 100 won, 500 won, and 1000 won. For example, if the customer wants a surrogate operation service urgently, the service charge may be set high. That is, the customer can select the service fee according to the customer's situation, which will be described in detail in the 'customer unit price auction'.

As shown in (d) of FIG. 4, the customer photographs and registers the vehicle and / or the current location. The customer may photograph the vehicle and / or the current location by using a photographing means (not shown) provided by the terminal, and the front (or rear) photograph of the vehicle including the license plate so that the agent can easily locate the customer. And register where customers are currently located (e.g. restaurant signs (including trade names and phone numbers)), and if the customer is outside, photographs of nearby, well-known stores, buildings or landmarks (road signs) .

In Figure 4 (b), when the customer selects the 'view engineer' menu bar, the surrogate operation service request information is registered, the surrogate operation management server 3 is the location (for example, the radius closest to the customer's origin) Provides the customer with the location information of the surrogate article, that is, the position coordinate of the surrogate article, waiting in the range of 1km to 10km (customer can set through operation). The surrogate operation management server 3 receives and updates the position information of the surrogate driver in real time through a GPS satellite, and provides the surrogate driver's position coordinates to the customer terminal 1 when the surrogate operation service is requested.

The customer is provided with the surrogate article location information provided from the surrogate operation management server 3 through the display window of the customer terminal (1). 4 (c) shows a screen in which the surrogate article location information provided from the surrogate operation management server 3 is displayed on the display window of the customer terminal 1. That is, the surrogate operation management server 3 provides the surrogate article information to the customer in response to the surrogate operation service request of the customer. At this time, the information provided for the agency article may include the location information of the surrogate article, the surrogate article personal information, the surrogate article portrait photograph located at a short distance shown in (c) of FIG.

Then, as shown in Figures 2 and 3, the customer selects any one of the surrogate articles provided from the surrogate operation management server (3) (S24). For example, the customer may select a representative article by selecting (touching) an icon of a representative article to be selected on the screen shown in FIG. 4C and then touching 'questionable article'. At the same time as selecting the 'knight request', the proxy service request content is transmitted to the agent article terminal 6 as shown in Figure 5 (S25).

The surrogate article terminal 6 always executes the surrogate operation service application and waits in a state connected with the surrogate operation management server (3). In this state, the surrogate article terminal 6 receives the surrogate operation service request information from the surrogate operation management server 3 when a surrogate operation service request (the service request is provided only when selected by the customer) is received from the customer. In this case, the surrogate operation service request information may include a request time, a departure point, an arrival point, a distance / fare / service fee, a customer score (evaluation / grade), and the like as shown in FIG.

Subsequently, the proxy driver approves the proxy driving service request in response to the proxy driving service request information provided from the proxy driving management server 3 (S26). Surrogate operation service request approval may be implemented by touching the 'approve' menu bar shown in (a) of FIG. That is, when the surrogate article touches the 'approval' menu bar, whether the surrogate article is approved or not is registered and stored in the surrogate operation management server 3.

When the agent article touches the 'approve' menu bar shown in FIG. 5 (a), the agent article is provided with the location information of the customer as shown in FIG. 5 (b). The surrogate operation management server 3 provides the surrogate engineer terminal 6 with the position information of the customer provided through the GPS satellite at the same time as the surrogate driver's approval. The method of displaying the location information of the customer may be performed in the same manner as the customer terminal 1.

In Figure 5 (b), the proxy article is selected (touch) the customer displayed on the display window is provided with detailed customer information. In this case, the customer information may include a customer's contact information, a distance (distance between the agent and the customer), photo information (including a vehicle photo including a license plate, a current position photo), and the like.

The surrogate operation management server 3 matches the surrogate article information connected (approved) with the customer according to the approval of the surrogate article and stores and manages it together in the database (4). In addition, the surrogate operation management server 3 provides the surrogate article information to the customer terminal 1 at the same time the approval is completed.

At this time, as shown in Figure 6 (a), the information of the agency article, the name of the agent, contact information, arrival time (estimated arrival time for the agent arrives to the customer), insurance card number, distance, fee, service charges (tip ), And may include proxy article scores (evaluation / grade). In addition, as shown in (b) of FIG. 6, the customer may be provided with the current location information and the portrait of the agent displayed on the map. The customer can also be provided with the article's movement path in real time.

When the final approval of the customer is completed, the proxy article information is provided to the family terminal 7 via the short message server 5 (S27, S28). In this case, the information provided for the agent may include personal information (including name and phone number), insurance, departure place, departure time, arrival time, and the like. At this time, the surrogate article information provided to the family terminal 7 may be provided by requesting the short message server 5 through the customer terminal 1, rather than the surrogate operation management server (3).

Subsequently, the agent moves to the location where the customer is located based on the customer information. At this time, when the surrogate article moves to the place where the customer is located, the surrogate article attaches the surrogate article terminal 6 to the mobile vehicle and then uses the GPS navigation function provided by the surrogate article terminal 6 to locate the customer. Can move to place to do. At this time, the customer may be provided in real time the path that the surrogate article moves from the surrogate operation management server (3).

Subsequently, as shown in FIG. 7, when the agent moves based on the location information of the customer and reaches a distance close to the customer, the customer terminal 1 and the agency driver terminal 6 execute the mounted near field communication (NFC). As shown in (a), the display window of the agent article 6 flickers on the screen of the same color on the display window of the customer's car and vehicle number, and (b) the agent article is displayed on the display window of the customer terminal 1 as shown in (b). Your portrait and phone number will blink. In this case, the blinking may be set to be faster as the customer terminal 1 and the agent article terminal 6 are closer to each other, and may provide a separate notification sound to the customer and the agent with the blinking.

On the other hand, the customer terminal 1 and the agent article terminal 6 in close proximity to each other according to the speed at which the display window flickers or the total time of blinking (signal that the customer and the agent meets to inform the departure) (hereinafter, May be generated and transmitted to the surrogate operation management server (3). For example, if the detected blinking speed is more than the reference speed or the total time of blinking is more than the reference time, the start signal is generated and transmitted to the surrogate operation management server 3. It may be generated by the operation of the customer.

Then, when arriving at the destination using the navigation function provided from the terminal as shown in Figure 8, the payment is completed using a payment terminal (not shown) associated with the bank payment system possessed by the agent (S29). , S30). At this time, the payment can be processed using cash, card or customer terminal.

Rate approval-related information is transmitted to the surrogate operation management server 3 in real time and stored and managed. When the charge approval is completed, the charge approval confirmation message is transmitted to the customer terminal 1, and the surrogate operation management server 3 also transmits a text message indicating that the customer has arrived to the pre-registered family terminal (7) (S31). , S32). Of course, it can also be scheduled transmission from the customer terminal (1).

Thereafter, as shown in FIG. 9, the customer evaluates the surrogate article, and the surrogate article evaluates the customer. Such evaluation may be limited to within a certain period of time (eg, within 1 day) after arrival, so as to prevent the evaluation from being made in an illegal manner.

The evaluation of the customer and the surrogate article is provided to the surrogate operation management server 3 and stored in the database 4, and this evaluation can be updated at every evaluation. The surrogate operator can provide differentiated benefits based on the ratings of the customer and the surrogate. In this case, the differentiated benefits include mileage and reserves, discounts, discount coupons, and the like, and can also provide various benefits related to automobiles such as gas ticket, oil exchange ticket, and free maintenance ticket.

Customer Unit Price Auction

10 is a flowchart illustrating a surrogate operation operating method according to another embodiment of the present invention, Figure 11 is a flow chart showing a data flow of the surrogate operation operating method according to another embodiment of the present invention.

10 and 11, the surrogate operation operating method according to another embodiment of the present invention provides a customer unit price auction method. Here, the customer unit price auction refers to a method in which a surrogate engineer participates in and selects a surrogate operation service fee registered by the surrogate operation management server 3. That is, in the customer unit price auction method, the agent article participates in the unit price auction through the proxy operation management server 3 and presents one of the surrogate operation service fees registered by the plurality of customers in the proxy operation management server 3. This is done by selecting customers.

Hereinafter, it demonstrates concretely in connection with FIG.

1, 10 and 11, the step (S41, S42) of registering a surrogate article and requesting a surrogate operation service in the same manner as the surrogate operation operation method according to the example described in Figures 2 and 3 As it proceeds, a detailed description thereof will be replaced with the above description.

The requesting the surrogate operation service means that the customer selects the surrogate operation service icon displayed on the display window of the customer terminal 1 and accesses the surrogate operation management server 3.

Thereafter, the customer requests a unit price auction to the surrogate operation management server 3 through the customer terminal 1 (S43).

12 is a diagram illustrating a screen displayed on the display window of the customer terminal 1 when a unit price auction is requested.

As shown in FIG. 12A, the proxy driving service request using the customer terminal 1 consists of selecting the proxy driving service icon VIP displayed on the display window of the customer terminal 1. That is, when the customer touches the proxy driving service icon (VIP), the application for the proxy driving service may be executed, and at the same time, the proxy driving service request may be registered.

As shown in (b) of FIG. 12, a screen for registering (input) information required for requesting a unit price auction is displayed after the application for a surrogate operation service is executed by the customer. The display window has a menu bar at the top, and the customer can adjust the menu bar to provide various menus in a drop down form. At this time, the selected menu becomes 'a unit price auction request.' This content can be provided and managed by the proxy operation management server (3).

For example, the registration information may include a departure point, a destination, a vehicle (including a vehicle number) and / or a current location (for example, a restaurant sign, a building, a photograph of a surrounding, etc.), a street, a basic fee, a service charge, and the like. . The starting point, destination, car and / or current location, distance, base rate, and service charge may be registered in the same manner as the example described in FIGS. 2 and 3. However, the amount of service charges should be appropriately adjusted to encourage the proxy article to participate in the auction. That is, the usage fee registered in the auction is a sum of service charges added to the base rate. Since the base rate is a fixed amount, the customer adjusts the service charge to register the surrogate operation service use fee in the auction.

Such a unit price auction can be used when a fast surrogate operation service is provided or a surrogate operation service is provided at a lower price depending on the current situation of the customer.

On the other hand, as shown in (c) of FIG. 12, the customer is a screen shot by registering the car and / or the current position, it can be registered in the same manner as the method shown in (d) of FIG.

In FIG. 12B, when the customer touches the 'knight request' menu bar, the unit price auction request is registered in the proxy driving management server 3. That is, when the customer touches the 'questionist', information on the starting point, destination, distance, basic fee, service charge is registered and managed by the surrogate operation management server (3).

On the other hand, as shown in (a) of FIG. 13, the surrogate article connects to the surrogate operation management server 3 by touching the surrogate operation service icon (VIP) displayed on the display window of his terminal (6).

The surrogate article participates in a unit price auction by selecting 'join unit price auction' from the menu bar of the upper portion of the display window as shown in (b) of FIG. 13 (S44). In this case, the agent may select the auction request customer that is located closest to him in consideration of his current location. For example, a deputy engineer may offer to selectively participate only in auctions requested by customers located within a radius of 1km, 2km or 3km from their current location.

When the proxy article selects 'participation in the unit price auction' from the menu bar, the unit price auction request information of the customer who requested the unit price auction from the proxy operation management server 3 is provided to the agency article terminal 6 in response to the agent article terminal. 6, the unit price auction request information of the customer, for example, the information including the starting point, destination, usage fee, distance, current location and the like is provided (S45).

Subsequently, as shown in FIGS. 10 and 11, the proxy driver selects one of the auction request customers and approves the proxy driving service request (S46 and S47). The surrogate operation service request approval method may be performed by selecting one of the auction request customers displayed on the display window shown in FIG. 13B and then touching 'customer request' located at the bottom of the display window.

When the surrogate operation service request is completed, the surrogate article information is provided to the customer terminal 1 (S48). The proxy article information includes the arrival time of the proxy article, personal information (including name and phone number), insurance, distance / fare / service fee (tip), and article score (evaluation) as shown in FIG.

In step S48, the agent article information provided from the agent article is displayed through the display window of the customer terminal 1 as shown in FIG. 14 (a), and the customer provides a proxy driving service to the agent article based on the agent article information. After determining whether to receive the final approval (S49).

Final approval by the customer is performed by touching the 'approve' menu bar disposed on the left side of the lower end of the customer terminal 1 as shown in FIG. In addition, when selecting the 'path of the article' disposed on the right side of the 'approval' menu bar, the agency article information shown in FIG. 14 (b) is displayed on the map. At this time, the phone number of the agent, the distance, the current location can be displayed.

Then, when the final approval of the customer is completed, the customer information is provided to the agent article terminal (6). In this case, the customer information may include a request time, a departure point, a destination (arrival destination), a distance / fare / service fee / tip, a customer rating (evaluation), and the like as shown in FIG. When the representative article selects and touches the customer icon displayed on the display window of the agent article terminal 6, the current location and telephone number of the customer are displayed on the map of the display window as shown in FIG. At this time, the car picture (including the vehicle number) and the current location picture taken by the customer may be displayed.

When the final approval of the customer is completed, the proxy article information is provided to the family terminal 7 through the short message server 5 (S50). In this case, the information provided for the agency article may include personal information (including name and phone number), insurance, departure place, departure time, arrival time, and the like.

Subsequently, as shown in FIG. 7, when the agent article moves based on the location information of the customer and reaches a distance close to the customer, the customer terminal 1 and the agent article terminal 6 are mounted as shown in FIG. 7. Connected to each other through near field communication (NFC), the vehicle picture and the vehicle number of the customer flicker on the display window of the agent article 6 as shown in (a), and the agent is displayed on the display window of the customer terminal 1 as shown in (b). The portrait and phone number of the driver will blink.

Thereafter, arrival (S51), charge approval (S52), charge approval confirmation message transmission (S53), arrival message transmission (S54) is performed in the same manner as the surrogate operation operating method according to the example shown in Figs. Therefore, the detailed description thereof will be replaced with the above description.

Representative article price auction

16 is a flowchart illustrating a surrogate operation operating method according to another embodiment of the present invention, Figure 17 is a flow chart showing a data flow of the surrogate operation operating method according to another embodiment of the present invention.

16 and 17, the surrogate operation operating method according to another embodiment of the present invention provides a proxy article unit price auction method. Here, the proxy article unit price auction is a method in which the customer unit price auction is opposed to the customer unit price auction, so that the customer participates in the proxy operation service charges registered in the surrogate operation management server (3). That is, the proxy article unit price auction method is any of the surrogate operation service charges that the customer registered in the surrogate operation management server (3) according to the position or rate of the plurality of surrogate articles by participating in the unit price auction through the surrogate operation management server (3) This is done by selecting an agent who presents a fee.

Hereinafter, it demonstrates concretely in connection with FIG.

1, 16 and 17, the step of registering a surrogate article and requesting a surrogate operation service (S61, S62) is the same method as the surrogate operation operation method according to the example described in Figures 2 and 3 As it proceeds, a detailed description thereof will be replaced with the above description.

The requesting the proxy operation service means that the proxy driver selects the proxy operation service icon displayed on the display window of the proxy terminal 6 to access the proxy operation management server 3.

Thereafter, the surrogate article requests a unit price auction to the surrogate operation management server 3 through the surrogate article terminal 6 (S63).

FIG. 18 is a diagram illustrating a screen displayed on the display window of the agent article terminal 6 when a unit price auction request is made.

As shown in (a) of FIG. 18, the proxy driving service request using the proxy driver terminal 6 consists of selecting the proxy driving service icon VIP displayed on the display window of the proxy driver terminal 6. That is, when the proxy driver touches the proxy driving service icon (VIP), an application for the proxy driving service may be executed and the proxy driving service request may be registered at the same time as the proxy driver is executed.

As shown in (b) of FIG. 18, a screen for registering (input) information necessary for requesting a unit price auction is displayed after the agent driver service application is executed. The display window has a menu bar at the top, and the customer can adjust the menu bar to provide various menus in a drop down form. At this time, the selected menu becomes 'auction request'. This content can be provided and managed by the proxy operation management server (3). For example, the registration information may include a departure point, a destination, a fare, and the like.

These unit price auctions provide customers with low rates of use and agency articles provide additional revenue. In other words, the surrogate article can obtain additional revenue by using such a unit price auction when returning to the destination after the transfer service.

Thereafter, the customer connects to the surrogate operation management server 3 by using the customer terminal 1 and requests a surrogate operation service request. Then, as shown in FIG. 19, the menu bar of the display window of the customer terminal 1 is adjusted to participate in the auction in which the agent is registered (S64).

As shown in FIG. 19A, a proxy operation service icon (VIP) is selected to execute an application. Then, the customer enters an auction by adjusting the menu bar disposed at the upper end of the display window as shown in FIG. At this time, the customer may select the agent who is located closest to him in consideration of his current location. For example, the agent may provide a selective participation only at the auction requested by the agent who is within a radius of 1km, 2km or 3km from his current location.

The customer then registers information including the origin, destination, car (including vehicle number) and / or building (e.g. restaurant sign, building, surrounding photo, etc.), distance, base rate, service charge, and the like. When selecting the 'knight request' disposed at the bottom, the information registered by the surrogate operation management server (3) is provided to the surrogate operation service request is registered, the surrogate article requesting a unit price auction from the surrogate operation management server (3) Information is provided to the customer terminal 1. Accordingly, the customer terminal 1 is provided with information including the unit price auction request information of the agent, for example, the starting point, the destination, the auction (use) fee, the current location, the distance (S65).

Thereafter, as shown in FIG. 16 and FIG. 17, the customer selects one of the auction request proxy articles to approve the proxy driving service request (S66). The surrogate operation service request approval method may be performed by selecting any one of the auction request agency articles displayed on the display window of the client terminal 1 and then touching the 'representative article request' (not shown) displayed on the display window. have.

When the proxy driving service request is completed, the customer information, that is, the customer service request is provided to the proxy driver terminal 6 (S67, S68). In this case, the customer service request may include a request time, a departure point, an arrival point, a distance / fare / service fee, and a customer score as shown in FIG.

In steps S67 and S68, the customer service request provided from the customer is displayed through the display window of the agent article terminal 6 as shown in FIG. 5, and the agent article determines whether to provide the proxy driving service to the customer based on the customer information. After the final approval (S69).

Final approval by the proxy article is performed by touching the 'approve' menu bar disposed on the left side of the lower end of the proxy article terminal 6, as shown in (a) of FIG. In addition, if the 'approve' menu bar is selected, proxy article information shown in (b) of FIG. 5 is displayed on a map. At this time, the customer's telephone number, distance, current location (restaurant sign number), car picture (including vehicle number) may be displayed.

When the final approval of the surrogate article is completed, the surrogate article information is provided to the family terminal 7 through the short message server 5 (S70). In this case, the information provided for the agency article may include personal information (including name and phone number), insurance, departure place, departure time, arrival time, and the like.

Subsequently, as shown in FIG. 7, when the agent article moves based on the location information of the customer and reaches a distance close to the customer, the customer terminal 1 and the agent article terminal 6 are mounted as shown in FIG. 7. Connected to each other through near field communication (NFC), the vehicle picture and the vehicle number of the customer flicker on the display window of the agent article 6 as shown in (a), and the agent is displayed on the display window of the customer terminal 1 as shown in (b). The portrait and phone number of the driver will blink.

Thereafter, arrival (S71), charge approval (S72), charge approval confirmation message transmission (S73), arrival message transmission (S74) is performed in the same manner as the surrogate operation operation method according to the example shown in Figs. Therefore, the detailed description thereof will be replaced with the above description.

Customer booking auction

20 is a flowchart illustrating a surrogate operation operating method according to another embodiment of the present invention, Figure 21 is a flow chart showing a data flow of the surrogate operation operating method according to another embodiment of the present invention.

20 and 21, the surrogate operation operating method according to another embodiment of the present invention provides a customer reservation auction method. Here, the customer reservation auction method is a method in which the customer registers the reservation time for the surrogate operation service to the surrogate operation management server 3 in advance, and the surrogate article according to the customer reservation time provided from the surrogate operation management server 3. Provide service.

Hereinafter, it demonstrates concretely in connection with FIG.

1, 20 and 21, the step (S81, S82) of registering a surrogate article and requesting a surrogate operation service in the same manner as the surrogate operation operation method according to the example described in Figures 2 and 3 As it proceeds, a detailed description thereof will be replaced with the above description.

The requesting the surrogate operation service means that the customer selects the surrogate operation service icon displayed on the display window of the customer terminal 1 and accesses the surrogate operation management server 3.

Thereafter, the customer requests the customer reservation auction to the proxy driving management server 3 through the customer terminal 1 (S83).

22 is a diagram illustrating a screen displayed on the display window of the customer terminal 1 when a reservation auction request is made.

As illustrated in (a) of FIG. 22, when a customer touches a proxy driving service icon (VIP), an application for a proxy driving service may be executed, and a proxy driving service request may be registered at the same time as the execution.

As shown in (b) of FIG. 22, after the application for the surrogate operation service is executed by the customer, a screen for registering (input) information necessary for requesting a reservation auction is displayed. The display window has a menu bar at the top, and the customer can adjust the menu bar to provide various menus in a drop down form. At this time, the selected menu becomes 'reservation auction request'. This content can be provided and managed by the proxy operation management server (3). For example, registration information may include origin, destination, car (including vehicle number) and / or current location (e.g. restaurant signage, buildings, surrounding photos, etc.), distance, base rate, service charge, reservation time, etc. can do.

Meanwhile, as illustrated in (c) of FIG. 22, the customer may register and register the vehicle and / or the current location by using the same method as the method illustrated in (d) of FIG. 4.

In FIG. 22 (b), when the customer touches the 'knight request', the reservation auction request is registered in the proxy driving management server 3. That is, when the customer touches the 'questionist', information on the starting point, destination, distance, base rate, service fee, and reservation time is registered and managed by the surrogate operation management server 3.

Subsequently, as shown in (a) of FIG. 23, the surrogate engineer connects to the surrogate operation management server 3 by touching the surrogate operation service icon (VIP) displayed on the display window of his terminal 6.

The proxy article participates in the unit price auction by selecting 'participate in the reservation auction' from the menu bar of the upper part of the display window as shown in FIG. 23 (b). In this case, the agent may select the auction request customer that is located closest to him in consideration of his current location. For example, a deputy engineer may offer to selectively participate only in auctions requested by customers located within a radius of 1km, 2km or 3km from their current location.

When the agent selects 'Participate in the reservation auction' from the menu bar, the reservation auction request information of the customer who requested the reservation auction from the proxy driving management server 3 is provided to the agent terminal 6 in response to the agent article terminal. (6) is provided with information including reservation reservation auction request information of the customer, for example, a departure point, a destination, a usage fee, a distance, a current location, a reservation time, and the like (S85 and S86).

Subsequently, as shown in FIG. 20 and FIG. 21, the agent selects one of the reservation auction request customers and approves the proxy driving service request (S87). The proxy driving service request approval method may be performed by selecting any one of the auction request customers displayed on the display window shown in FIG. 23B and then touching 'customer request' located at the bottom of the display window.

When the surrogate operation service request is completed, the surrogate article information is provided to the customer terminal 1 (S88). The proxy article information includes the arrival time of the proxy article, personal information (including name and phone number), insurance, distance / fare / service fee (tip), and article score (evaluation) as shown in FIG.

In step S88, the agent article information provided from the agent article is displayed through the display window of the customer terminal 1 as shown in FIG. 14 (a), and the customer provides a proxy driving service to the agent article based on the agent article information. After determining whether to receive the final approval (S89).

Final approval by the customer is performed by touching the 'approve' menu bar disposed on the left side of the lower end of the customer terminal 1 as shown in FIG. In addition, when selecting the 'path of the article' disposed on the right side of the 'approval' menu bar, the agency article information shown in FIG. 14 (b) is displayed on the map. At this time, the phone number of the agent, the distance, the current location can be displayed.

Then, when the final approval of the customer is completed, the customer information is provided to the agent article terminal (6). In this case, the customer information may include a request time, a departure point, a destination (arrival destination), a distance / fare / service fee / tip, a customer rating (evaluation), and the like as shown in FIG. The surrogate article touches the 'Location Confirmation' menu bar disposed at the lower end of the display window of the surrogate article terminal 6, and the customer's current location and phone number are displayed on the map of the display window as shown in FIG. In this case, a car picture (including a vehicle number) and a surrounding picture taken by the customer may be displayed.

When the final approval of the customer is completed, the proxy article information is provided to the family terminal 7 through the short message server 5 (S90). In this case, the information provided for the agency article may include personal information (including name and phone number), insurance, departure place, departure time, arrival time, and the like.

Subsequently, as shown in FIG. 7, when the agent article moves based on the location information of the customer and reaches a distance close to the customer, the customer terminal 1 and the agent article terminal 6 are mounted as shown in FIG. 7. Connected to each other through near field communication (NFC), the vehicle picture and the vehicle number of the customer flicker on the display window of the agent article 6 as shown in (a), and the agent is displayed on the display window of the customer terminal 1 as shown in (b). The portrait and phone number of the driver will blink.

Thereafter, arrival (S91), charge approval (S92), charge approval confirmation message transmission (S93), arrival message transmission (S94) is performed in the same manner as the surrogate operation operating method according to the example shown in Figure 2 and 3 Therefore, the detailed description thereof will be replaced with the above description.

Deputy Knight Booking Auction

24 is a flowchart illustrating a surrogate operation operating method according to another embodiment of the present invention, Figure 25 is a flow chart showing a data flow of a surrogate operation operating method according to another embodiment of the present invention.

24 and 25, the surrogate operation operating method according to another embodiment of the present invention provides a proxy article reservation auction method. Here, the proxy article reservation auction is a method in which the customer participates in the reservation auction registered in the proxy driving management server (3) in a manner opposite to the customer reservation auction to select. That is, the surrogate article reservation auction method proceeds in such a way that the customer participates in the reservation auction of the surrogate article through the surrogate operation management server 3 to select any one of the service reservation times set by the plurality of surrogate articles.

Hereinafter, it demonstrates concretely in connection with FIG.

1, 24 and 25, the step of registering a surrogate article and requesting a surrogate operation service (S101, S102) in the same manner as the surrogate operation operation method according to the example described in Figures 2 and 3 As it proceeds, a detailed description thereof will be replaced with the above description.

The requesting the proxy operation service means that the proxy driver selects the proxy operation service icon displayed on the display window of the proxy terminal 6 to access the proxy operation management server 3.

Subsequently, the proxy driver requests a unit price auction to the proxy driving management server 3 through the proxy driver terminal 6 (S103).

FIG. 26 is a diagram illustrating a screen displayed on the display window of the agent article terminal 6 when a unit price auction request is made.

As illustrated in (a) of FIG. 26, when a proxy driver touches a proxy driving service icon (VIP), an application for a proxy driving service may be executed, and a proxy driving service request may be registered at the same time as execution.

As shown in (b) of FIG. 26, a screen for registering (input) information required for requesting a unit price auction is displayed after the agent driver service application is executed. The display window has a menu bar at the top, and the customer can adjust the menu bar to provide various menus in a drop down form. At this time, the selected menu becomes 'reservation auction request'. This content can be provided and managed by the proxy operation management server (3). For example, the registration information may include a departure point, a destination, a fare, a reservation time, and the like.

Thereafter, the customer connects to the surrogate operation management server 3 by using the customer terminal 1 and requests a surrogate operation service request. Then, as shown in FIG. 25, the menu bar of the display window of the customer terminal 1 is adjusted to participate in the auction in which the agent is registered (S104).

As shown in FIG. 27A, a surrogate operation service icon (VIP) is selected to execute an application. Thereafter, as shown in (b) of FIG. 27, the customer adjusts the menu bar disposed at the upper end of the display window to select the 'reservation auction participation' menu bar and participate in the auction. At this time, the customer may select the agent who is located closest to him in consideration of his current location. For example, the agent may provide a selective participation only at the auction requested by the agent who is within a radius of 1km, 2km or 3km from his current location.

The customer then registers information including the origin, destination, car (including vehicle number) and / or building (e.g. restaurant sign, building, surrounding photo, etc.), distance, base rate, service charge, and the like. When selecting the 'knight request' disposed at the bottom, the information registered by the surrogate operation management server (3) is provided to the surrogate operation service request is registered, the surrogate article requesting a unit price auction from the surrogate operation management server (3) Information is provided to the customer terminal 1. Accordingly, the customer terminal 1 is provided with information including the unit price auction request information of the agent, for example, the starting point, the destination, the auction (use) fee, the current location, the distance (S105).

Thereafter, as shown in FIGS. 24 and 25, the customer selects one of the reserved auction request agents to approve the proxy driving service request (S106). The surrogate operation service request approval method may be performed by selecting one of the auction request agency articles displayed on the display window of the customer terminal 1 and then touching the 'representative article request' (not shown) located at the bottom of the display window. Can be.

When the surrogate operation service request is completed, the customer information, that is, the customer service request is provided to the agent article terminal 6 (S107, S108). In this case, the customer service request may include a request time, a departure point, an arrival point, a distance / fare / service fee, and a customer score as shown in FIG.

In steps S107 and S108, the customer service request provided from the customer is displayed through the display window of the agent article terminal 6 as shown in FIG. 5, and the agent article determines whether to provide the proxy driving service to the customer based on the customer information. After the final approval (S109).

Final approval by the proxy article is performed by touching the 'approve' menu bar disposed on the left side of the lower end of the proxy article terminal 6, as shown in (a) of FIG. In addition, if the 'approve' menu bar is selected, proxy article information shown in (b) of FIG. 5 is displayed on a map. At this time, the customer's telephone number, distance, current location (restaurant sign number), car picture (including vehicle number) may be displayed.

When the final approval of the surrogate article is completed, the surrogate article information is provided to the family terminal 7 through the short message server 5 (S70). In this case, the information provided for the agency article may include personal information (including name and phone number), insurance, departure place, departure time, arrival time, and the like.

Subsequently, as shown in FIG. 7, when the agent article moves based on the location information of the customer and reaches a distance close to the customer, the customer terminal 1 and the agent article terminal 6 are mounted as shown in FIG. 7. Connected to each other through near field communication (NFC), the vehicle picture and the vehicle number of the customer flicker on the display window of the agent article 6 as shown in (a), and the agent is displayed on the display window of the customer terminal 1 as shown in (b). The portrait and phone number of the driver will blink.

Thereafter, arrival (S111), charge approval (S112), charge approval confirmation message transmission (S113), arrival message transmission (S114) is performed in the same manner as the surrogate operation operating method according to the example shown in FIG. Therefore, the detailed description thereof will be replaced with the above description.

As described above, although the technical spirit of the present invention has been described in detail in the preferred embodiments, it should be noted that the above-described embodiments are for the purpose of description and not for the purpose of limitation. In particular, in the embodiment of the present invention has been described separately for each of the five methods (nearby agency article selection, customer unit price auction, agency article unit price auction, customer reservation auction, proxy article reservation auction), these may be implemented in combination . Accordingly, the invention is only defined by the scope of the claims set forth in the claims.

1: customer terminal
2: communication network
3: proxy operation management server
4: database
5: short message server
6: proxy article terminal
7: family terminal
9: repeater

Claims (17)

An application for a surrogate operation service is installed, a surrogate operation service request is executed according to the execution of the application, and the location information is provided on the map image so that the customer can select the surrogate article by providing the surrogate article's location information. A customer terminal displayed and provided to the customer;
The surrogate operation service application is installed, and the surrogate operation service request is executed according to the execution of the application, and the customer's location information is provided to the representative article selected by the customer using the location-based service to display on the map image A proxy article terminal provided; And
A virtual space directly connecting the customer and the agent article, the customer terminal and the agent article terminal is connected to each other through a communication network, and is connected to the customer terminal and the agent article terminal in accordance with the execution of the application, And a surrogate operation management server including a database in which customer information provided from a customer terminal and proxy article information provided from the agency article terminal are stored and managed, respectively.
The proxy operation management server,
In response to a request for a surrogate operation service provided by the customer terminal, together with customer information including a starting point, a destination, a base rate, a service charge, a car number capable of recognizing a vehicle number, and a current location photo of the customer, the agent's location information Receives the location information of the surrogate article to the customer terminal, and provides the surrogate operation request including the customer information to the surrogate article terminal selected by the customer according to the surrogate article location information, the surrogate article terminal Upon the approval of the surrogate operation request completion information is provided to the customer terminal, when the approval signal is transmitted from the customer terminal, the real-time movement path of the agent and the arrival signal of the surrogate article to the customer terminal, and to the destination Deputy article information to the family terminal of the customer stored in the database after departure To send a text message containing
Surrogate operation system using a location-based service of the smartphone.
delete delete An application for a surrogate operation service is installed, and a surrogate operation service request is executed according to the execution of the application, and the location information is provided on the map image by receiving the position information of the surrogate article approved by the customer. Providing to the customer terminal;
The surrogate operation service application is installed, and the surrogate operation service request is executed according to the execution of the application, and receives the position information of the finally approved customer using the location-based service to display on the map image to the agent article Providing agency article terminal; And
A virtual space directly connecting the customer and the agent article, the customer terminal and the agent article terminal is connected to each other through a communication network, and is connected to the customer terminal and the agent article terminal in accordance with the execution of the application, And a surrogate operation management server including a database in which customer information provided from a customer terminal and proxy article information provided from the agency article terminal are stored and managed, respectively.
The proxy operation management server,
Registered in the database by receiving a reservation auction request of a customer provided from the customer terminal together with customer information including a starting point, a destination, a base rate, a service charge, a vehicle photograph capable of recognizing a vehicle number, and a reservation time of the customer. In response to the request for participation in the reservation auction of the proxy article terminal due to the reservation auction request of the customer information of the customer who applied for the reservation auction request is provided to the agent article terminal, the agent article according to the reservation time of the customer information Providing the surrogate operation request information including the surrogate article information to the customer terminal of the customer selected by the surrogate; and providing surrogate operation request completion information to the surrogate article terminal according to the approval of the customer terminal; Real-time movement path of the agent and the arrival signal of the agent to the terminal Transmission, and after starting the destination to send a text message containing the information as a substitute articles families terminals of the customer stored in the database
Surrogate operation system using a location-based service of the smartphone.
An application for a surrogate operation service is installed, and a surrogate operation service request is executed according to the execution of the application, and received on the map image by receiving the position information of the surrogate article approved by the customer using the location-based service, Providing a customer terminal;
The surrogate operation service application is installed, and the surrogate operation service request is executed according to the execution of the application, and receives the position information of the finally approved customer using the location-based service to display on the map image to the agent article Providing agency article terminal; And
A virtual space directly connecting the customer and the agent article, the customer terminal and the agent article terminal is connected to each other through a communication network, and is connected to the customer terminal and the agent article terminal in accordance with the execution of the application, And a surrogate operation management server including a database in which customer information provided from a customer terminal and proxy article information provided from the agency article terminal are stored and managed, respectively.
The proxy operation management server,
Receive the reservation auction request of the proxy article provided from the agent terminal terminal with the agency information including the origin, destination, auction fee, reservation time, and registers in the database, and the due to the reservation auction request of the agent In response to the reservation auction participation request of the customer terminal provides the agent article information of the agent who applied for the reservation auction request to the customer terminal, the agent article of the agent selected by the customer according to the reservation time of the agent article information The terminal provides a request for a surrogate operation including a customer's information including a starting point, a destination, a base rate, a service charge, a vehicle number capable of recognizing a vehicle number, and a photograph of the current location of the customer, and the customer according to the approval of the agent article terminal. Providing the completion information of the surrogate operation request to the terminal, the customer stage according to the reservation time Transmitting the real-time movement path of the agent and the arrival signal of the agent to the terminal, and after the departure to the destination to transmit a text message including the agent information to the family terminal of the customer stored in the database
Surrogate operation system using a location-based service of the smartphone.
delete The method according to any one of claims 1, 4 and 5,
The customer terminal and the agent article terminal,
Surrogate operation system using a location-based service of the smartphone configured to blink the screen of each display window according to the distance between each other by communicating with each other through near field communication (NFC).
The method of claim 7, wherein
The display window screen of the customer terminal includes a surrogate article name, contact information and a portrait picture, the display window screen of the surrogate article terminal surrogate operation system using a location-based service of the smartphone including a vehicle number and a car picture.
The method of claim 1,
The proxy operation management server,
When providing the location information of the surrogate article to the customer terminal, surrogate operation system using a location-based service of the smartphone that provides only the location information of the surrogate article located in the proximity set by the customer.
delete delete delete delete delete delete delete delete

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