KR100459763B1 - System Method for Providing Absence Notifying Service of Subscriber in Wireless Communication System - Google Patents

Abstract

Provided is a subscriber missed service system and method in a wireless communication network that facilitates missed registration and can inform a caller of an absence.

The missed service providing system receives the absence reason from the missed registration means for requesting the wireless network operator server to set the wireless terminal out of the office as the wireless terminal user connects using a specific short code, and the wireless terminal user requesting the absent setting. A message setting means for storing and sending a reason for the absence to the caller when the call is attempted to the missed wireless terminal, a message input inducing means for inputting a call number or a voice message to the caller who attempted to call the missed wireless terminal, When a call number or voice message is input, a short message or voice message generating means for creating a call request short message or a voice message confirmation request short message and transmitting it to the wireless terminal which is set to be absent.

According to the system and method for providing an missed service, when a user of a wireless terminal cannot respond to a call request, the user can access the missed service providing system using a specific short code and activate the missed setting by a simple procedure.

Description

System Method for Providing Absence Notifying Service of Subscriber in Wireless Communication System}

The present invention relates to a missed service, and more particularly, to a system and method for providing a missed service for a subscriber in a wireless communication network for facilitating missed registration and converting a missed call to a short message service or a voice message service. .

The development of wireless communication technology has brought about the universalization of wireless terminals. As a result, wireless terminal subscribers can use communication services regardless of time and place. However, the generalization of the wireless terminal has such an advantage, but the ring signal is continuously generated even in the situation where the subscriber cannot respond to the call request, which causes inconvenience to both the caller and the called party.

In order to solve this problem, in recent years, when a user of a wireless terminal, such as during a meeting, cannot respond to a call request, a service is provided for switching a call or voice message recording mode after a ring signal is transmitted a specified number of times. There is a problem that the ring tone is continuously output from the receiving wireless terminal.

In addition, you can set the missed time by connecting to the call or voice message recording mode immediately, but the process of setting up the absence is too cumbersome and the uniform absence reason provided by the system is guided, so there are not many subscribers who cannot use the absence reason freely.

Alternatively, by using the missed switch button provided in the wireless terminal, the ringing tone is not ringed when a call is requested, and the caller who leaves the telephone number or voice message is left to the caller who attempted the call to the corresponding wireless terminal, There is provided a method of storing a number or a voice message in a wireless terminal and confirming when the wireless terminal user can confirm the situation. However, this method is limited to only some terminals having the missed switch button, so there is a problem in that the missed service cannot be used when using other wireless terminals.

In addition, even though there are various reasons for not being able to answer a call, all the same missed announcements are sent to the caller, so that the caller cannot know the reason for the absence of the subscriber.

SUMMARY OF THE INVENTION The present invention has been made to solve the above-mentioned problems. When the wireless terminal subscriber cannot respond to a call request, the present invention sets up the absence of the subscriber in the wireless communication network by setting the absence using the short code. There is a technical problem in providing an absent service providing system and method.

Another technical problem of the present invention is to allow a caller to recognize the absence of a called subscriber by registering that the subscriber is absent and registering the absence.

1 is an exemplary diagram of a communication network to which an absentee service providing system according to the present invention is applied;

FIG. 2 is a detailed configuration diagram of the absence service providing system shown in FIG. 1;

3 is a flowchart illustrating an out of office setting process of the method for providing an absence service according to the present invention;

4 is a flowchart illustrating an out-of-office guidance process of a method for providing an out-of-office service according to the present invention.

<Description of the symbols for the main parts of the drawings>

10: wireless terminal 20: wireless network operator

30: missed service providing system 300: user management means

302: absence registration means 304: guidement setting means

305: message input inducing means 306: short message generating means

308: voice message generating means 312: database

314: user database 316: announcement database

318: voice message database

The present invention for achieving the above technical problem is connected to a plurality of wireless terminals through a wireless network operator, to set the absence state of the wireless terminal, when the call is attempted to the missed wireless terminal to inform the caller of the absence status A system for providing an absent service for transmitting a wireless terminal number and missed setup request information to a wireless network operator server as a user of the wireless terminal connects using a specific short code to request to set the wireless terminal out of the office. Missed registration means; When the user of the wireless terminal connected by using the specific short code requests an absence setting, the wireless terminal user receives a reason for absence from the wireless terminal user and stores the voice reason in a database. Guidance call setting means for transmitting the reason for the absence of the user of the wireless terminal to the caller who attempted the call, when the call was attempted; Message input derivation means for inputting a call number or a voice message to the caller when a call is attempted to the missed wireless terminal; Short message generating means for creating a call request short message and transmitting it to the missed wireless terminal when the caller inputs a call number in response to a message input request of the message input deriving means; And a voice message generating means for storing the caller's voice in the database, creating a voice message confirmation request short message, and transmitting the voice message to the missed wireless terminal when the caller records a voice in response to a message input request of the message input inducing means. It includes;

In addition, the present invention is connected to a plurality of wireless terminals through a wireless network operator, to set the absence state of the wireless terminal, when the call is attempted to the missed wireless terminal in the missed service providing system for guiding the absence status to the caller CLAIMS 1. A method for providing an out-of-office service, the method comprising: authenticating whether the wireless terminal user is a legitimate user when the wireless terminal user accesses the missed service providing system by using a specific short code for requesting the absence setting; If the wireless terminal user is a legitimate user, transmitting the wireless terminal number and missed setup request information to the wireless network operator server; Causing a voice to input a reason for absence to the wireless terminal user connected by the specific short code; Storing the reason for the absence of voice input from the wireless terminal user as a guidement; When the call is attempted to the missed terminal, extracting an absence reason guide set by the called wireless terminal user and transmitting the extracted absence reason announcement to the caller; Allowing the caller to enter a call number or voice message; And creating a short message including the call number or the voice message reception fact as the caller inputs the call number or the voice message, and transmits the short message to the wireless terminal which has been set.

Hereinafter, exemplary embodiments of the present invention will be described in detail with reference to the accompanying drawings.

1 is an exemplary diagram of a communication network to which a missed service providing system according to the present invention is applied.

As shown, the missed service providing system 30 according to the present invention is connected to the wireless terminal 10 through the wireless network operator 20 so that the user of the wireless terminal 10 cannot respond to a call request, such as during a meeting. If you do not want to be able to register. That is, when the user of the wireless terminal 10 accesses the missed service providing system 30 through the wireless network operator 20 with the designated short code, the wireless network operator blocks the call attempt requested to the corresponding wireless terminal 10. 20, the wireless network operator 20 stores the fact of the subscriber's absence setting in the home location register (HLR, not shown). Here, the short code may be set to a specific number, letter or a combination of numbers and letters.

When the user sets the absence of the wireless terminal 10, the absence service providing system 30 may allow the user of the wireless terminal 10 to register the absence reason. When the absence reason is registered, when the caller attempts to make a call, the absence reason registered by the use of the wireless terminal 10 is transmitted as a guidement so that the caller can easily recognize the absence reason of the user of the corresponding wireless terminal 10. .

When a call is attempted to a wireless terminal of a missed subscriber, the missed service providing system 30 transmits the reason for the absence as a guidement and stores the contact phone number and / or voice message for the caller, and the user of the wireless terminal 10. Sends a message to the user via short text. The user of the wireless terminal 10 that is set to the absence can confirm the reception of the contact number and / or the voice message by confirming the short message. In addition, by using the contact number of the caller inserted in the short may be able to try to call the caller directly. The release of the absence setting can be performed by accessing the absence service providing system 30 by the designated short code.

The missed service providing system 30 may be operated by the wireless network operator 20 or by an operator independent of the wireless network operator 20.

FIG. 2 is a detailed configuration diagram of the absence service providing system shown in FIG. 1.

The absence service provision system 30 according to the present invention includes a user management means 300, an absence registration means 302, a guidement setting means 304, a message input inducing means 305, a short message generating means 306, and a voice. A message generating means 308 and a database 312 are provided. Here, the database 312 includes a user DB 314, the announcement DB 316 and the voice message DB 318, these databases may be composed of one table or each separate table.

The user management means 300 is a means for storing and managing the user information of the wireless terminal 10 connected to the missed service providing system 30 in the user DB 314 using a specific shortcode and confirming whether the user is a legitimate user. The user DB 314 of the wireless network operator 20 may be shared and used. Here, the short code may be a specific number, symbol or a combination of numbers and symbols (for example, * 11).

The absence registration means 302 wirelessly transmits the user information and the absence setting request information of the corresponding wireless terminal 10 when the user of the wireless terminal 10 connected to the absence service providing system 30 requests the absence setting using a specific short code. Transmission to the network operator 20. Accordingly, when the wireless terminal 10 is set to the absentee in the home location register of the wireless network operator 20 and a call is attempted to the wireless terminal 10 set to the absence, the home position of the wireless network operator 20 is provided. The registrar notifies the missed service providing system 30 that the wireless terminal 10 is set to missed so that the caller's call attempt request is not received by the wireless terminal 10.

The guidement setting means 304 allows a user to input the absence reason by voice when the user of the wireless terminal 10 connected to the missed service providing system 30 requests a setup using a specific short code. Store in the DB (316). As such, when the reason for the absence is stored and the call is attempted to the missed wireless terminal 10, the caller sends the absence reason to the caller without transmitting the call attempt request to the wireless terminal 10 so that the caller sends the corresponding wireless terminal 10. It is possible to recognize the reason for the absence of the user.

The message input inducing means 305 guides the caller or voice message to be contacted by the caller who attempted the call to the missed wireless terminal 10.

The short message generating means 306 receives a contact telephone number from the caller by the message input inducing means 305 when a call is attempted to the wireless terminal 10 which is set to be absent, and creates a short call request fact including the contact telephone number in short text. In addition, the call request short message is transmitted through the wireless network provider 20 to the corresponding wireless terminal 10.

The voice message generating means 308 receives a call message from the caller by voice by the message input deriving means 305 when the call is attempted to the missed wireless terminal 10 and stores the voice message in the voice message DB 318. Further, in conjunction with the short message generating means 306, a voice message confirmation request short message including a voice message reception fact, a caller's telephone number, etc. is created, and the voice message confirmation request short message is transmitted through the wireless network provider 20. To send).

3 is a flowchart illustrating an out of office setting process of the method for providing an absent service according to the present invention.

As the user of the wireless terminal 10 who wants to use the missed service connects to the missed service providing system 30 using a specific short code requesting the missed setting (S101), the user management means of the missed service providing system 30 Referring to user DB 314, 300 authenticates whether the user is a legitimate user (S102).

Thereafter, the absence registration unit 302 transmits the absence request and the wireless terminal number of the user of the wireless terminal 10 to the wireless network operator 20 to set the wireless terminal 10 to be absent (S103). As a result, the wireless network operator 20 stores the wireless terminal 10 in the home location register that the wireless terminal 10 is in the absence setting state, and when a call is attempted to the wireless terminal 10 that is set to the absence, the wireless network operator 20 receives the incoming wireless terminal. Instead of transmitting the call attempt fact to 10, the missed service providing system 30 is notified of the call attempt fact.

Next, the guidement setting means 304 of the absence service providing system 30 causes the user of the wireless terminal 10 to input a voice of the absence reason (S104), whereby the user of the wireless terminal 10 reports the absence reason. If it is input (S105), the guidement setting means 304 of the absence service providing system 30 stores the input reason for the absence in the guidement DB 316, while corresponding to the user terminal 314 of the wireless terminal 10 Stores that the user is out of office.

4 is a flowchart illustrating an out-of-office guidance process of a method for providing an out-of-office service according to the present invention. In order to perform this process, the process of performing a missed setting by the user of the terminating wireless terminal 10 should be preceded (S200), and this process is the same as described with reference to FIG. 3.

When the caller attempts to call the wireless terminal 10 that is set to the absence (S201), the wireless network operator 20 checks whether the called party is in the absent setting state by referring to the home location register (S202). As a result of the check, if the called party is not in the absent setting state, the call attempt is transmitted to the corresponding wireless terminal 10 (S203).

On the other hand, if the wireless terminal 10 is in the missed setting state, the fact that the call attempt is transmitted to the missed service providing system 30 (S204). The guidement setting means 304 of the missed service providing system 30, which has received this, refers to the user DB 314 and the guidement DB 306 to extract the guidement stored by the user of the wireless terminal 10 ( S205), the sender terminal transmits the fact of absence and the reason for the absence as a guidement (S206).

Subsequently, the message input inducing means 305 causes the caller to input a call number or a voice message (S207), and as the caller inputs the call number or voice message (S208), the short message generating means 306 of the missed service providing system. Alternatively, the voice message generating means 308 generates a short message or a voice message (S209). At this time, when the caller inputs a voice message, the input voice message is stored in the voice message DB 318. Here, the call request short message may include a caller number, a name, a call request time, and the like, and the voice message confirmation request short message may include a caller number, a name, a voice message recording time, and the like.

As such, when the call request short message or the voice message confirmation request short message is generated, the missed service providing system 30 transmits the call number request short message or the voice message confirmation request short message to the wireless terminal 10.

Although not shown, the user of the wireless terminal 10 receiving the short message may access the missed service providing system 30 and check the voice message received by the user when the short message is the voice message confirmation request short message. After confirming the voice message, the user of the wireless terminal 10 checks whether the voice message is deleted, and when the user of the wireless terminal 10 wants to delete the voice message, the user checks the voice message from the voice message DB 318.

This absence setting state can be released by connecting to the missed service providing system with a specific shortcode.

As such, those skilled in the art will appreciate that the present invention can be implemented in other specific forms without changing the technical spirit or essential features thereof. Therefore, the above-described embodiments are to be understood as illustrative in all respects and not as restrictive. The scope of the present invention is shown by the following claims rather than the detailed description, and all changes or modifications derived from the meaning and scope of the claims and their equivalents should be construed as being included in the scope of the present invention. do.

As described above, according to the present invention, when the user of the wireless terminal cannot answer the call request, the user can access the missed service providing system by using a specific short code and activate the missed setting by a simple procedure. In addition, when the absentee is set, the reason for the absence is input, and the caller can immediately recognize the absence reason of the corresponding wireless terminal user by guiding the absence reason when the caller requests the call.

Claims (15)

A missed service providing system connected to a plurality of wireless terminals through a wireless network operator to set an absent state of the wireless terminal, and to inform the caller of a missed state when a call is attempted to the missed wireless terminal. Missed registration means for requesting to set the wireless terminal out of the office by transmitting the wireless terminal number and missed setup request information to a wireless network operator server as the wireless terminal user connects using a specific short code; When the user of the wireless terminal connected by using the specific short code requests an absence setting, the wireless terminal user receives a reason for absence from the wireless terminal user and stores the voice reason in a database. Guidance call setting means for transmitting the reason for the absence of the user of the wireless terminal to the caller who attempted the call, when the call was attempted; Message input derivation means for inputting a call number or a voice message to the caller when a call is attempted to the missed wireless terminal; Short message generating means for creating a call request short message and transmitting it to the missed wireless terminal when the caller inputs a call number in response to a message input request of the message input deriving means; And Voice message generating means for storing the voice of the caller in the database, creating a voice message confirmation request short message, and sending the voice message to the missed wireless terminal when the caller records a voice in response to a message input request of the message input derivation means; Missed service providing system of a subscriber in a wireless communication network having a. According to claim 1, And the short code is a number, a symbol, or a combination of numbers and symbols. delete According to claim 1, And the call request short message includes the caller's telephone number, name, and call time. delete According to claim 1, And the voice message confirmation request short message includes the caller's telephone number, name, and voice message recording time. According to claim 1, And wherein the missed service providing system further comprises user management means for confirming whether the wireless terminal user requesting the missed setting is a legitimate user. Connected to a plurality of wireless terminals through a wireless network operator to set the absence status of the wireless terminal and to provide the missed service in the missed service providing system for guiding the caller to the missed status when a call is attempted to the missed wireless terminal. As a method, Authenticating whether the wireless terminal user is a legitimate user when the wireless terminal user accesses the missed service providing system by using a specific short code for requesting the absence setting; If the wireless terminal user is a legitimate user, transmitting the wireless terminal number and missed setup request information to the wireless network operator server; Causing a voice to input a reason for absence to the wireless terminal user connected by the specific short code; Storing the reason for the absence of voice input from the wireless terminal user as a guidement; When the call is attempted to the missed terminal, extracting an absence reason guide set by the called wireless terminal user and transmitting the extracted absence reason announcement to the caller; Allowing the caller to enter a call number or voice message; And Creating a short message including the fact that the call number or the voice message has been received as the caller inputs a call number or a voice message and transmitting the short message to the missed wireless terminal; Missing service provision method of a subscriber in a wireless communication network comprising a. The method of claim 8, The short code is a number, symbol or a combination of numbers and symbols in the subscriber's missed service providing method in a wireless communication network. delete The method of claim 8, The step of creating a short message is a step of creating a call request short message including the caller's telephone number when the caller inputs a call number. The method of claim 11, wherein And the call request short message includes the caller name and a call request time. The method of claim 8, The step of creating the short message provides a subscriber's missed service in a wireless communication network, when the caller inputs a voice message, storing the voice message and then creating a voice message confirmation request message including the caller's telephone number. Way. The method of claim 13, And the voice message confirmation request short message includes the caller name and a recording time of a voice message. The method of claim 8, The announcement is a method for providing an absentee service of a subscriber in a wireless communication network including the absence reason of the user of the absent wireless terminal.