KR100404520B1 - Identifying method of phone numbers by automated voice system - Google Patents

Identifying method of phone numbers by automated voice system Download PDF

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Publication number
KR100404520B1
KR100404520B1 KR10-2001-0053745A KR20010053745A KR100404520B1 KR 100404520 B1 KR100404520 B1 KR 100404520B1 KR 20010053745 A KR20010053745 A KR 20010053745A KR 100404520 B1 KR100404520 B1 KR 100404520B1
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voice
server
terminal
call
user
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KR10-2001-0053745A
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KR20030020090A (en
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김영민
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에스케이 텔레콤주식회사
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
    • H04M1/65—Recording arrangements for recording a message from the calling party
    • H04M1/658—Means for redirecting recorded messages to other extensions or equipment
    • G—PHYSICS
    • G10—MUSICAL INSTRUMENTS; ACOUSTICS
    • G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L13/00—Speech synthesis; Text to speech systems
    • G10L13/08—Text analysis or generation of parameters for speech synthesis out of text, e.g. grapheme to phoneme translation, prosody generation or stress or intonation determination
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computational Linguistics (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • Acoustics & Sound (AREA)
  • Multimedia (AREA)
  • Telephonic Communication Services (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

본 발명은 호출전화번호를 음성으로 확인하는 방법에 관한 것으로서 더욱 상세하게는 통신회사의 서버에 저장된 호출전화번호를 음성으로 변환하여 확인하는 방법에 관한 것이다.The present invention relates to a method of confirming a call telephone number by voice, and more particularly, to a method of converting a call telephone number stored in a server of a telecommunication company into voice.

사용자는 유무선 전화 단말기를 사용하여 통신회사의 서버에 접속하고 호출전화번호확인의 메뉴를 선택하며 이에 통신회사의 서버는 저장된 호출번호를 음성으로 변환하고 사용자의 단말기로 전송한다.A user connects to a server of a telecommunication company using a wired or wireless telephone terminal and selects a menu of calling telephone number confirmation. The server of the telecommunication company converts the stored call number into voice and transmits it to the user's terminal.

Description

호출전화번호를 음성으로 확인하는 방법{IDENTIFYING METHOD OF PHONE NUMBERS BY AUTOMATED VOICE SYSTEM}How to verify call number by voice {IDENTIFYING METHOD OF PHONE NUMBERS BY AUTOMATED VOICE SYSTEM}

본 발명은 호출전화번호를 음성으로 확인하는 방법에 관한 것으로서 더욱 상세하게는 통신회사의 서버에 저장된 호출전화번호를 음성으로 변환하여 확인하는 방법에 관한 것이다.The present invention relates to a method of confirming a call telephone number by voice, and more particularly, to a method of converting a call telephone number stored in a server of a telecommunication company into voice.

이동통신 기술의 발전과 함께 이동통신회사의 통신 서비스도 다양해지고 있다. 현재 이동통신 회사들은 음성사서함, 각종 정보 검색, 게임 및 인터넷 접속 등의 각종 서비스를 제공하고 있다.With the development of mobile communication technology, communication services of mobile communication companies are also diversifying. Currently, mobile communication companies provide various services such as voice mail, various information retrieval, games and internet access.

일반적으로 이동전화에 전화를 걸었을 때 상대방이 여러가지 사유(통화중, 위치파악불가, 전원OFF, 무조건음성사서함연결설정등)로 인해 전화를 받지 못하면 통신회사는 음성사서함(VMS:Voice Mail System)서비스를 제공하며 이 서비스는 전화를 건 사람이 음성사서함에 음성을 녹음하든지 아니면 호출번호를 남긴 후 이를가입된 상대방의 단말기를 통해 음성메시지의 도착을 알리거나 또는 남긴 호출번호정보를 단말기에 표시한다. 즉 일반적으로 음성은 통신회사의 음성사서함에 저장되고 호출번호는 상대방의 이동전화 단말기로 송출되어 단말기에서 저장된다. 이후에 상대방은 녹음된 음성을 통신회사 음성사서함 서버에 접속함으로써 확인할 수 있고 호출번호는 단말기 자체에서 확인할 수 있다.Generally, when a call is made to a mobile phone, if the other party does not answer the call due to various reasons (during call, location not found, power off, unconditional voicemail connection setting, etc.), the service provider will use the voicemail system (VMS: Voice Mail System). This service provides the service, and the caller records the voice in the voicemail box or leaves the call number and announces the arrival of the voice message through the terminal of the subscribed party or displays the call number information left on the terminal. . That is, in general, the voice is stored in the voicemail box of the telecommunication company and the call number is transmitted to the mobile phone terminal of the other party and stored in the terminal. Thereafter, the other party can check the recorded voice by accessing the telecommunication company voicemail server, and the call number can be checked on the terminal itself.

경우에 따라서는 이동전화의 사용자가 자신의 단말기가 아닌 단말기나 유선 전화 단말기 등으로 저장된 음성이나 호출번호를 확인할 필요가 있다. 현재 음성의 경우는 이동통신 회사 음성사서함 서버에 전화연결함으로써 확인할 수 있지만 호출번호의 경우는 따로 확인할 방법이 없다.In some cases, it is necessary for a user of a mobile phone to check a voice or call number stored in a terminal or a wired telephone terminal instead of his or her own terminal. The current voice can be confirmed by connecting to the voice mail server of the mobile communication company, but there is no way to check the call number separately.

본 발명은 이상과 같은 종래의 문제점을 해결하여 호출번호를 저장, 이를 음성으로 확인하는 방법을 제공하는 것을 목적으로 한다.An object of the present invention is to provide a method for resolving the above-mentioned conventional problems and storing a call number and confirming it by voice.

도 1은 본 발명에 따른 호출전화번호를 음성으로 확인하는 방법의 일 실시예를 나타내는 흐름도이다.1 is a flowchart illustrating an embodiment of a method for confirming a call phone number by voice according to the present invention.

본 발명에 따른 호출번호를 음성으로 확인하는 방법은 사용자가 유선 및 이동전화 단말기를 통해 통신회사 음성사서함 서버에 접속하는 단계; 상기 서버가 목적하는 메뉴의 입력을 요구하는 단계; 상기 사용자가 상기 단말기를 통해 상기 목적하는 메뉴를 입력하는 단계; 및 상기 입력된 메뉴가 전화번호호출인 경우 상기 서버가 상기 서버에 저장된 호출번호를 음성으로 변환하고 변환된 음성정보를 상기 사용자의 상기 단말기로 전송하는 단계를 포함하는 것을 특징으로 한다.Method for confirming the call number by voice according to the present invention comprises the steps of the user accessing the telecommunications company voicemail server through a wired and mobile phone terminal; Requesting input of a desired menu by the server; Inputting, by the user, the desired menu through the terminal; And converting a call number stored in the server into a voice and transmitting the converted voice information to the terminal of the user when the input menu is a telephone number call.

저장된 호출번호를 확인하기 위해 통신회사는 기존의 방법인 호출번호를 사용자의단말기에 전송하는 것과 더불어 음성사서함 서버에 저장하여야 한다. 호출번호를 확인하기 위해 사용자는 유선 및 이동전화 단말기를 사용하여 서버에 접속하고 서버의 요구에 따라 저장된 호출번호의 음성을 확인하는 메뉴를 입력한다. 서버는 저장된 호출번호를 음성으로 변환하여 사용자의 단말기에 전송한다.In order to confirm the stored call number, the telecommunication company should transmit the call number, which is an existing method, to the user's terminal and store it in the voice mail server. To confirm the call number, the user accesses the server using wired and mobile telephone terminals and enters a menu for confirming the voice of the stored call number according to the request of the server. The server converts the stored call number into voice and transmits it to the user's terminal.

음성메시지와 호출번호가 함께 저장되는 경우도 있는데 이 경우에는 먼저 음성사서함에 저장된 메시지를 확인하고 호출전화번호 음성확인과정을 수행한다.In some cases, the voice message and the call number are stored together. In this case, first, the message stored in the voice mailbox is checked and the call number is checked.

이하 본 발명의 일 실시예를 첨부된 도면을 참조하여 설명한다.Hereinafter, an embodiment of the present invention will be described with reference to the accompanying drawings.

도면에서 먼저 사용자가 유무선전화 단말기를 이용해서 통신회사 서버에 접속한다(100). 상기 서버는 단말기를 통해 사용자에게 목적하는 메뉴 및 비밀번호를 요구하고(102) 사용자는 호출전화번호의 음성확인을 위한 메뉴 및 비밀번호를 입력한다(104). 입력된 메뉴가 호출전화번호의 확인인 경우 상기 서버는 저장된 호출번호를 음성으로 변환하고 사용자의 단말기로 전송하고(108) 호출전화번호의 확인방법을 종료한다. 입력된 메뉴가 음성메시지의 확인인 경우 서버는 일단 음성사서함에 저장된 음성메시지를 사용자의 단말기에 전송하고(106) 호출정보도 음성메시지와 함께 저장된 경우에는 다시 단계(108)를 수행한다. 이에 반해 음성메시지만 저장된 경우에는 음성메시지의 전송(106) 후에 바로 호출전화번호의 확인방법을 종료한다.In the drawing, a user first connects to a telecommunication company server using a wired or wireless telephone terminal (100). The server requests the desired menu and password from the user through the terminal (102) and the user enters the menu and password for voice verification of the calling telephone number (104). If the input menu is confirmation of the calling phone number, the server converts the stored calling number into voice and transmits it to the user's terminal (108) and ends the method of confirming the calling phone number. If the input menu is the confirmation of the voice message, the server once transmits the voice message stored in the voicemail box to the user's terminal (106). On the other hand, if only the voice message is stored, the method of confirming the calling telephone number immediately after the transmission of the voice message 106 ends.

본 발명에 의해 이동전화의 사용자는 호출전화번호를 자신의 이동전화 단말기가 아닌 다른 유무선 전화단말기를 사용하여 확인할 수 있다.According to the present invention, the user of the mobile telephone can check the calling telephone number by using a wired or wireless telephone terminal other than his mobile telephone terminal.

Claims (2)

사용자가 전화 단말기를 통해 통신회사 서버에 접속하는 단계;Accessing a telecommunication company server through a telephone terminal; 상기 서버가 목적하는 메뉴의 입력을 요구하는 단계;Requesting input of a desired menu by the server; 상기 사용자가 상기 단말기를 통해 상기 목적하는 메뉴를 입력하는 단계; 및Inputting, by the user, the desired menu through the terminal; And 상기 입력된 메뉴가 전화번호호출인 경우 상기 서버가 상기 서버에 저장된 전화번호를 음성으로 변환하고 변환된 음성정보를 상기 사용자의 상기 단말기로 전송하는 단계를 포함하는 것을 특징으로 하는 통신회사 서버에 저장된 호출전화번호를 음성으로 확인하는 방법And when the input menu is a telephone number call, converting the telephone number stored in the server into voice and transmitting the converted voice information to the terminal of the user. How to verify call number by voice 제 1항에 있어서, 상기 입력된 메뉴가 음성메시지의 확인인 경우에도 호출전화번호가 음성메시지와 함께 저장된 경우에는 상기 서버는 상기 서버의 음성사서함에 저장된 음성메시지를 상기 사용자의 단말기로 전송하고 저장된 전화번호 또한 음성으로 변환하여 상기 사용자의 단말기로 전송하는 것을 특징으로 하는 통신회사 서버에 저장된 호출전화번호를 음성으로 확인하는 방법.The server of claim 1, wherein the server transmits and stores the voice message stored in the voicemail box of the server to the user's terminal even when the call menu is stored with the voice message even when the input menu is confirmation of the voice message. And converting a telephone number into a voice and transmitting the same to a voice of the user.
KR10-2001-0053745A 2001-09-01 2001-09-01 Identifying method of phone numbers by automated voice system KR100404520B1 (en)

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Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR960020238A (en) * 1994-11-22 1996-06-17 김광호 Automated answering system for recording caller information and its method
KR970056601A (en) * 1995-12-23 1997-07-31 배순훈 Phone Number Voice Guide Function Phone
JPH09321840A (en) * 1996-05-31 1997-12-12 Mitsubishi Electric Corp Portable telephone radio equipment
KR19990001882A (en) * 1997-06-18 1999-01-15 윤종용 How your phone announces your caller's phone number
KR20000030389A (en) * 2000-02-26 2000-06-05 김상묵 A telephone number guide method using a voice and a letter

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR960020238A (en) * 1994-11-22 1996-06-17 김광호 Automated answering system for recording caller information and its method
KR970056601A (en) * 1995-12-23 1997-07-31 배순훈 Phone Number Voice Guide Function Phone
JPH09321840A (en) * 1996-05-31 1997-12-12 Mitsubishi Electric Corp Portable telephone radio equipment
KR19990001882A (en) * 1997-06-18 1999-01-15 윤종용 How your phone announces your caller's phone number
KR20000030389A (en) * 2000-02-26 2000-06-05 김상묵 A telephone number guide method using a voice and a letter

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