JPWO2020010149A5 - - Google Patents

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Publication number
JPWO2020010149A5
JPWO2020010149A5 JP2021522934A JP2021522934A JPWO2020010149A5 JP WO2020010149 A5 JPWO2020010149 A5 JP WO2020010149A5 JP 2021522934 A JP2021522934 A JP 2021522934A JP 2021522934 A JP2021522934 A JP 2021522934A JP WO2020010149 A5 JPWO2020010149 A5 JP WO2020010149A5
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actions
technician
client device
service ticket
data structure
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JP2021522934A
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English (en)
Japanese (ja)
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JP2021530073A (ja
JP2021530073A5 (https=
JP7150167B2 (ja
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Priority claimed from PCT/US2019/040408 external-priority patent/WO2020010149A1/en
Publication of JP2021530073A publication Critical patent/JP2021530073A/ja
Publication of JP2021530073A5 publication Critical patent/JP2021530073A5/ja
Publication of JPWO2020010149A5 publication Critical patent/JPWO2020010149A5/ja
Priority to JP2022153280A priority Critical patent/JP7477572B2/ja
Application granted granted Critical
Publication of JP7150167B2 publication Critical patent/JP7150167B2/ja
Priority to JP2024067230A priority patent/JP7713058B2/ja
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JP2021522934A 2018-07-02 2019-07-02 分散コンピューティングデバイスの自動制御 Active JP7150167B2 (ja)

Priority Applications (2)

Application Number Priority Date Filing Date Title
JP2022153280A JP7477572B2 (ja) 2018-07-02 2022-09-27 分散コンピューティングデバイスの自動制御
JP2024067230A JP7713058B2 (ja) 2018-07-02 2024-04-18 分散コンピューティングデバイスの自動制御

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US201862693410P 2018-07-02 2018-07-02
US62/693,410 2018-07-02
PCT/US2019/040408 WO2020010149A1 (en) 2018-07-02 2019-07-02 Automated control of distributed computing devices

Related Child Applications (1)

Application Number Title Priority Date Filing Date
JP2022153280A Division JP7477572B2 (ja) 2018-07-02 2022-09-27 分散コンピューティングデバイスの自動制御

Publications (4)

Publication Number Publication Date
JP2021530073A JP2021530073A (ja) 2021-11-04
JP2021530073A5 JP2021530073A5 (https=) 2022-06-10
JPWO2020010149A5 true JPWO2020010149A5 (https=) 2022-06-10
JP7150167B2 JP7150167B2 (ja) 2022-10-07

Family

ID=69059947

Family Applications (3)

Application Number Title Priority Date Filing Date
JP2021522934A Active JP7150167B2 (ja) 2018-07-02 2019-07-02 分散コンピューティングデバイスの自動制御
JP2022153280A Active JP7477572B2 (ja) 2018-07-02 2022-09-27 分散コンピューティングデバイスの自動制御
JP2024067230A Active JP7713058B2 (ja) 2018-07-02 2024-04-18 分散コンピューティングデバイスの自動制御

Family Applications After (2)

Application Number Title Priority Date Filing Date
JP2022153280A Active JP7477572B2 (ja) 2018-07-02 2022-09-27 分散コンピューティングデバイスの自動制御
JP2024067230A Active JP7713058B2 (ja) 2018-07-02 2024-04-18 分散コンピューティングデバイスの自動制御

Country Status (4)

Country Link
US (2) US11144890B2 (https=)
EP (2) EP3818445B1 (https=)
JP (3) JP7150167B2 (https=)
WO (1) WO2020010149A1 (https=)

Families Citing this family (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11327827B1 (en) * 2019-06-02 2022-05-10 Splunk Inc. Optimizing display of suggested actions in a workbook
DE102020109696A1 (de) * 2020-04-07 2021-10-07 Endress + Hauser Process Solutions Ag Verfahren zum Anbinden eines Feldgeräts an eine Cloud
CN114301898B (zh) * 2022-01-13 2024-03-15 深圳市坤同智能仓储科技有限公司 设备数据动态下发及远程控制系统
US12099401B2 (en) * 2023-01-04 2024-09-24 Truist Bank Application incident snapshot tracking tool
WO2026013645A1 (en) * 2024-07-11 2026-01-15 Atera Networks Ltd Artificial-intelligence-powered remote connections auditing
CN119449785B (zh) * 2024-10-31 2026-01-06 长江生态环保集团有限公司 一种基于bs架构监控系统组态方法

Family Cites Families (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2000148538A (ja) * 1998-11-09 2000-05-30 Ntt Data Corp コンピュータ障害の対処方法、障害対処システム
JP2003085003A (ja) 2001-09-06 2003-03-20 Matsushita Electric Ind Co Ltd 障害復旧援助方法、及び、障害復旧援助システム
US7500145B2 (en) * 2004-05-28 2009-03-03 International Business Machines Corporation Anomaly-driven software switch to capture event responses and automate recovery
US8271402B2 (en) * 2006-12-30 2012-09-18 Troppus Software Corporation Technical support agent and technical support service delivery platform
JP2009259161A (ja) 2008-04-21 2009-11-05 Nec Corp ナレッジ型障害復旧支援システム、ユーザ端末、中継サーバ及びナレッジ提供サーバ並びにデータ中継方法
US9342381B2 (en) * 2011-02-03 2016-05-17 Symantec Corporation Method and system for establishing a DLP-compliant environment
JP6047410B2 (ja) * 2013-01-25 2016-12-21 株式会社Ｎｔｔドコモ 試験装置
US20150379520A1 (en) * 2014-06-30 2015-12-31 International Business Machines Corporation Identifying Discrepancies and Responsible Parties in a Customer Support System

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