JPS6230113Y2 - - Google Patents

Description

[Detailed Description of the Invention] This invention relates to a notification device in an automatic transaction processing device such as an automatic teller machine.

A cash dispenser that dispenses cash using a card with a personal code or secret number recorded on it, or vice versa, to save labor at counter operations in the financial industry such as banks, and vice versa, where cash is inserted and deposited into a specific account. Cash transaction processing devices such as automatic teller machines and automatic teller machines that have both a cash payment function and a deposit function have already been put into practical use. A customer typically performs a multi-step operation on such a cash transaction processing device to complete a desired transaction. For example, in the case of cash payment, the user first specifies cash payment using the transaction type selection key, and then inserts a card with a personal code or secret number recorded thereon, and, if necessary, a bankbook, into each slot. Then, use the numeric keypad to enter your password and the amount to be paid. After predetermined transaction processing by the cash transaction processing device, the card and passbook returned to each insertion slot are removed, and the cash dispensed to the bill dispensing slot is received.
The cash transaction processing device is equipped with an operation guidance display device to guide the customer in operations such as specifying the type of transaction, inserting and removing the card and passbook, and keying in the PIN number and amount to be paid. There is. It is conceivable to use an electronic display device such as a cathode ray tube that displays operation guidance images consisting of figures and/or words as this operation guidance display device, but this type of display device does not generate sound and simply The customer must always keep an eye on the display screen since the image only changes. Therefore, it is desirable to generate a notification sound to alert the customer each time the operation guidance image displayed on the electronic display device changes.

On the other hand, the customer can confirm operations such as inserting and removing the card or passbook, but operations using keys such as specifying the transaction type, inputting the PIN number and the amount to be paid, etc. Even if you think you pressed it, you may not have pressed it enough.
The key may not be entered due to poor contact with the key itself. Therefore, it is desired to be able to confirm these key inputs with notification sounds.

This invention was made in view of the above-mentioned circumstances, and in an automatic transaction processing device that displays an operation guidance image on an electronic display device and is equipped with a key input device for the customer to operate, each time the operation guidance image changes. A notification sound is generated to alert the customer, and each time the customer presses a key, a notification sound is generated to confirm the key input, and one alarm is sufficient to generate these notification sounds. The present invention provides a notification device in a transaction processing device.

Hereinafter, embodiments of this invention will be described in detail based on the drawings.

FIG. 1 shows the external appearance of an automatic teller machine. On the horizontal operation surface protruding from the front of the deposit dispensing machine 1, there is a cathode ray tube (CRT) 2 used to display an operation guidance image that expresses the operations to be performed by the customer in text, and to display the amount to be paid and other operation confirmations. It is located. The upper part of the display surface of the cathode ray tube 2 is covered with a protective glass. On the right side of the cathode ray tube 2 are a transaction type selection key 3 for specifying the type of transaction such as cash payment, deposit, balance inquiry, bookkeeping, transfer, and transfer, and a unit input for inputting the unit of 10,000, 1,000, and yen for the amount to be paid. A key 4, an operation confirmation key 5, a cancel key 6, and a numeric keypad 7 for inputting numerical information such as a password and a billed amount are provided. Furthermore, a cash slot 8 for inserting banknotes and a cash return slot 9 for returning banknotes are provided on the operation surface. On the vertical side of the deposit dispensing machine 1, on the right side, there is a card insertion slot 10 into which a card magnetically recorded with a personal code or secret number unique to the customer is inserted, and there is a card insertion slot 10 for inserting a card magnetically recorded with a customer's unique personal code or secret number. A receipt issuing port 11 for discharging issued receipts and a cash dispensing port 12 for discharging banknotes are provided, and a passbook insertion port 13 for inserting a passbook is provided on the left side.
Further, above the passbook insertion slot 13, as described later, there is a notification device 14 that generates a notification sound every time the operation guidance image displayed on the display screen of the cathode ray tube 2 is changed, and a communication device with the deposit payment machine 1. A processing indicator 15 indicating that a transaction is possible, an indicator 16 that lights up when the deposit dispensing machine 1 is capable of executing a deposit process, and an indicator 17 that lights up when a payment process can be executed are provided, respectively. . If the deposit dispensing machine 1 is capable of both deposit and payment functions, both indicators 16 and 17 are displayed.
lights up.

Taking the case of cash payment as an example, the following operation guidance text is displayed on the cathode ray tube 2.

(Image 1) If you are annoyed, please press one key. If you insert the card without pressing the key, the card will be withdrawn. (See Figure 4) If the customer presses the transaction type selection key 3. When the cash payment key is pressed, the display on the cathode ray tube 2 changes and the next image appears.

(Image 2) Please insert the card in the direction of the arrow. When the customer inserts the card into the card insertion slot 10, the display on the cathode ray tube 2 changes again.

(Image 3) Please insert your bankbook correctly. If you do not have a bankbook, please press your PIN. When the insertion of your bankbook into the bankbook insertion slot 13 is complete, the following image will appear on the cathode ray tube 2.

(Image 4) Please press the PIN number correctly. After entering the PIN number using the numeric keypad 7, the following image will appear.

(Image 5) Please press the withdrawal amount When the customer inputs the amount to be paid using the unit input key 4 and numeric keypad 7, this input amount will be displayed, and after pressing the confirmation key 5, the image of the cathode ray tube 2 will be displayed. It changes again to the next image.

(Image 6) Thank you for using the service. During this time, the deposit disbursement machine communicates the necessary data with the center and confirms that the customer's account exists and the deposit balance is greater than the requested payment amount. For example, necessary processes such as counting banknotes and printing on a bankbook are executed, and text images representing the removal of a card or bankbook, withdrawal of cash, etc. are sequentially displayed on the cathode ray tube 2 in the same manner as described above. The customer takes out his card and bankbook in accordance with the image displayed on the cathode ray tube 2, withdraws cash, and completes the transaction.

Now, an outline of a device for displaying a required operation guidance image on the cathode ray tube 2 and a device for generating a notification sound each time the operation guidance image is changed and each time a key is input using the various keys 3 to 7 will be explained. It is shown in FIG. The display control circuit 21 includes a refresh memory, a character generator, a parallel-to-serial conversion circuit, a video control circuit, a cathode ray tube control circuit, and the like. The display surface of the cathode ray tube 2 is divided into multiple rows horizontally and multiple rows vertically, and a large number of character sections are created on the display surface, and by displaying a desired character in a desired section among these character sections, The above wording images 1, 2, . . . , etc. are displayed. The refresh memory included in the display control circuit 21 has storage areas corresponding to the character sections described above, and information on characters to be displayed is stored in the areas corresponding to the character sections to be displayed. This character information is sent as image data from a central processing unit (not shown, hereinafter referred to as CPU). On the other hand, characters such as hiragana, katakana, numbers, and kanji are coded and stored in advance in the character generator. Then, the characters in the character generator are specified according to the character information stored in the refresh memory, read out in a fixed order under the control of the cathode ray tube control circuit, and converted from parallel to serial. The circuit converts it into a time-divided serial video signal and sends it to the video control circuit. Since this video signal is scanned in the horizontal and vertical directions by the video control circuit, an operation guidance image as shown in FIG. 4 is displayed on the cathode ray tube 2.

Further, control data for writing character information into the refresh memory, reading character codes in the character generator, etc. is sent from the CPU to the display control circuit 21 via the decoder 22. This control data includes a notification sound generation control signal associated with display changes, and this control signal is decoded by a decoder and output as notification signal D.
It is sent to the OR circuit 23.

The key input device 26 includes the various keys 3 to 7 described above. Key input signals generated by pressing these keys 3 to 7 are sent to the key input circuit 2.
8 and passed through data buffer 29
Sent to CPU. On the other hand, the key input signal from the key input device 26 is sent to the OR circuit 23 via an OR circuit 27 as a notification signal K.

Specifically, the alarm 14 is composed of a speaker, a buzzer, or the like. When the alarm 14 is a speaker, the drive circuit 25 includes an oscillator and an amplifier that generate an audible sound signal. OR circuit 2
3, when the notification signal D or K is input to the monostable multivibrator 24, the output is generated from the monostable multivibrator 24 for a certain period of time determined by its time constant, and the drive signal is sent from the drive circuit 25 for this certain period of time. Since it is sent to vessel 14,
The alarm 14 generates a notification sound, for example, "beep".

The notification signal D is output every time the operation guidance image displayed on the cathode ray tube 2 changes, for example from (Image 1) to (Image 2).
A notification sound is generated from the notification device 14 each time the operation guidance image is changed. In addition, the notification signal K is transmitted from keys 3 to
This occurs every time one of keys 7 is pressed and a key input signal is sent, so the alarm 14 generates a notification sound every time one of keys 3 to 7 is pressed and a key input signal is generated. do. for example,
When the customer is guided to the above (Image 1) and presses one of the transaction type selection keys 3, a notification sound is generated, and when the customer is guided to (Image 4) and (Image 5) and presses the numeric keypad 7, the unit is When the input key 4 or the confirmation key 5 is pressed, a notification sound is generated each time these keys 7 and 4 are pressed.

Fig. 3 shows the length of the notification sound that is generated when the operation guidance image displayed on the cathode ray tube 2 changes, and the length of the notification sound that is generated when various keys 3 to 7 are pressed. It shows the case. Monostable multivibrators 24a and 24b are provided which take different times to return from a metastable state to a stable state. The output generation time T1 of the multivibrator 24a is longer than the same time T2 of the multivibrator 24b. The notification signal D is input to the multivibrator 24a, and the notification signal K is input to the multivibrator 24b. Therefore, cathode ray tube 2
When the image of
When ~7 is pressed, a relatively short notification sound, for example a "beep" notification sound, is emitted. In this way, the customer can hear whether the operation guidance image on the display device has changed or whether the notification sound is based on key input.

In the above example, the operation guidance image displayed on the cathode ray tube 2 consists only of text, but the
As shown in the figure, an operation guidance image can be constructed by a combination of operation guidance text that expresses in text the operation that the customer should perform, and operation guidance graphics that use graphics to represent the operation that the customer should perform in response to the text. can. Further, information in a customer-specific information file created in the storage device of the center may be displayed on the display device as a message from the center to the customer. It is also preferable to generate a notification sound when displaying this message.
In addition to the cathode ray tube, the electronic display device in this invention includes a large number of electroluminescence elements such as light emitting diodes in multiple horizontal rows,
Display devices arranged in multiple vertical lines, display devices using liquid crystals, plasma display devices, etc. can be displayed.

As described above, according to this invention, in an automatic transaction processing device that displays an operation guidance image representing an operation to be performed by a customer on an electronic display device and is equipped with a key input device to be operated by the customer, the above-mentioned display Since a notification sound is generated each time the operation guidance image displayed on the device changes, the customer can hear the need to proceed to the next operation, and there is no risk of missing the content displayed on the display device. In particular, in electronic display devices, the time required for the screen (operation guidance image) to change is extremely short compared to mechanical or electric display devices, so it is difficult for customers to notice changes in the screen. With this device, a notification sound is generated each time the screen changes, so even if the screen changes quickly because it is electronic, the customer can hear the change, and even if the customer is unfamiliar with the operation, there will be no accidental operation. can be prevented. Furthermore, since a notification sound is generated each time the customer presses a key on the key input device, the customer can confirm with his/her ear that the key input signal is indeed generated by pressing the key, and erroneous operation can be prevented. Moreover, the notification sound that occurs when the operation guidance image displayed on the electronic display device is changed,
Since the sound generation duration time differs from the notification sound generated for each key input by the customer, the customer can clearly recognize the change in the operation guidance image on the display device as distinct from the key input operation. Furthermore, the notification sound by changing the operation guidance image and the notification sound by key operation are changed to 1.
Since the alarm can be generated by one alarm, the configuration can be simplified and manufactured at low cost.

[Brief explanation of the drawing]

The drawings show an embodiment of this invention; FIG. 1 is a perspective view showing the external appearance of an automatic teller machine; FIG. 2 is a block diagram schematically showing a display device and a notification device;
FIG. 3 is a block diagram showing a modification of the notification device, and FIGS. 4 and 5 are diagrams showing examples of operation guidance images displayed by the display device. 1...Automated teller machine, 2...Cathode ray tube (electronic display device), 3-7...Input key, 14...
...Alarm, 22...Decoder, 24a, 24b...
... Monostable multivibrator, 25 ... Drive circuit, 26 ... Key input device, 27, 30 ... OR
circuit.

Claims (1)

[Scope of utility model registration request] Equipped with an electronic display device that displays an operation guidance image that is composed of at least operation guidance words and represents operations that the customer should perform, and a key input device that includes input keys that the customer operates, so that the customer can perform multi-step operations. Applies to automatic transaction processing equipment that executes predetermined transactions, alarms that generate alarm sounds to alert customers or confirm operations, and display change from display control signals to electronic display devices. A first notification signal generation circuit that detects and generates a first notification signal, and a second notification signal generation circuit that generates a second notification signal based on key input signals output from each key of the key input device. , and a drive device for driving the annunciator so that the sound generation duration time of the notification sound differs depending on the first notification signal and the second notification signal.