JPS61201345A - Remote analysis system for diagnostic dictionary - Google Patents

Abstract

PURPOSE:To facilitate dictionary analytic processing by providing a diagnostic dictionary file to an additional system which monitors and maintains a main system. CONSTITUTION:If a device fault occurs to the main system, fault information is reported to the additional system and outputted on its monitor console panel 7. An operator in charge of maintenance inputs a commands on the monitor console panel according to the fault information to diagnose a suspected device in the main system. The diagnosis is taken in the main system and if a fault package is found, the main system sends out additional information for analysis of a diagnostic dictionary to the additional system side together with information on the test result. The additional system extracts the additional information having a special code from the information sequence sent from the main system and uses the diagnostic dictionary file in a disk unit 6 to analyze and output the name, mounting position, etc., of the suspected package to the console panel 7.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to a failure diagnosis analysis method for hardware of an information processing system of an electronic computer or an electronic exchange.

(Prior Art) Regarding fault diagnosis for hardware of an information processing system such as an electronic exchange, there is a method of automatically performing the diagnosis based on an instruction such as a command from a maintenance person. Regarding this type of failure diagnosis, rapid failure and repair is required as electronic switching equipment and the like become more sophisticated and diversified, and as services become more diversified. Therefore, in order to centralize maintenance personnel and facilitate maintenance work, work such as equipment diagnosis is performed centrally at a location remote from electronic exchanges, etc., and information output as a result of diagnosis is also It is now necessary to directly analyze and output the package product name, etc., which is the suspected failure location of the device, through software processing. Conventionally, in the diagnosis method for the above system, the diagnostic processing instructed by the maintenance person from the additional system, which is a remote maintenance device, is analyzed by program processing in the main system such as the electronic exchange, and a message is sent to the additional system. The method used was to output the information as follows.

(Problem to be Solved by the Invention) However, in the device with the above configuration, in order to directly analyze and output the package, etc. where the failure is suspected in the diagnostic process, it is necessary to include the product name, mounting position, and additional information (comments, etc.) of the package. If a large amount of data information is required as a diagnostic dictionary, and maintenance work for multiple main systems is performed using an additional system, a diagnostic dictionary is required for each main system, and a large amount of memory is required for the additional system. Ta.

For this reason, it is required to centralize the diagnostic dictionary on the additional system side.
There is a method to analyze the diagnostic dictionary of the attached system. However, information such as device failure information and device status of the main system (test data) is sent to the additional system at the same time as diagnosis result information.
is sent out, so when multiple main systems are monitored and maintained by an additional system, the amount of information is large, and complex software is required to extract the desired diagnostic result information and analyze the diagnostic dictionary. There was a drawback that it required processing.

The present invention aims to improve the above-mentioned drawbacks.

(Means for Solving Problems) The present invention provides a configuration in which monitoring and maintenance work of the main system is performed on the additional system side, and in order to analyze diagnostic processing, diagnostic dictionaries are concentrated and deployed on the additional system side, and the memory capacity is This system aims to simplify the analysis process as well as reduce the number of errors.The feature is that the information processing system is A remote diagnostic dictionary that adds diagnostic dictionary analysis information to diagnostic result information as additional information and sends it to an additional system, where the additional system performs diagnostic dictionary analysis processing and outputs processing results based on the additional information. It is in the analysis method.

(Function) Since the main system sends only the diagnosis results and additional information to the additional system, less information is sent than in the past. The additional system analyzes the diagnostic dictionary and outputs the processing results based on the information sent from the main system.

Therefore, simple analysis processing can be achieved with only a few changes compared to the conventional system.

(Example) Examples of the present invention will be described.

FIG. 1 shows an overall configuration diagram of the present invention, and FIG. 2 shows an example of diagnostic result information and additional information for diagnostic dictionary analysis output from the main system.

In Fig. 1, the processing program for device diagnosis is the main storage file memo IJ (FM) of the main system (ESS) 1.
4, and the diagnostic dictionary file is located in the main storage disk unit (DK) 6 of the attached system.

If there is a device failure in the main system, the failure information is notified to the additional system and output to the monitoring console (STD) 7. Maintenance workers use the monitoring console (ST) based on fault information.
Enter the command from D) to execute diagnosis of the suspect device in the main system.

When diagnostic processing is executed in the main system and a faulty package is found as a result of the execution, additional information 2 for diagnostic dictionary analysis is added along with test result information (hereinafter referred to as test data), as shown in Figure 2. Send to the system side.

Additional information 2 is the device type (
a), diagnostic execution phase tb), test number and test result + C), and a special code is added so that it can be easily identified from equipment failure information etc. sent to the attached system. There is.

In the case of additional information 2 in Figure 2, the device type [a) is 0600
0101 indicates that the test result of test number 109 in diagnosis execution phase (b) 02 is NG.

The additional system extracts the additional information with the above special code from the information string sent from the main system, reads the diagnostic dictionary file of Disk Units (DK) 6, analyzes the additional information, and determines the product name and implementation of the suspect package. Outputs the position etc. to the monitoring operation console (STD).

(Effects of the Invention) As described above, according to the present invention, it is possible to easily perform dictionary analysis processing by placing a diagnostic dictionary file in an additional system that monitors and maintains the main system, and it is possible to easily perform dictionary analysis processing. It is possible to reduce the amount of data and simplify the analysis process.

In particular, this method installs an additional system that has a diagnostic dictionary file in a system that conventionally outputs only test data that is the execution result of diagnostics, and maintenance personnel search a diagnostic dictionary and extract suspect packages. By adding an additional information function to the diagnostic processing program, it is possible to easily implement dictionary analysis with a small amount of changes.

[Brief explanation of drawings]

Fig. 1 is a block configuration diagram showing an embodiment of the main system and an additional system for monitoring and maintaining the main system according to the present invention, and Fig. 2 shows information sent from the main system to the additional system as a diagnosis execution result. Give an example. In Figure 1, l is a network such as an electronic exchange (ES).
S), 2 is the central processing unit (CCA), 3 is the data channel (DCH), 4 is the main storage file memory (FM)
, 5 is an additional system (ATE), 6 is a main storage disk (DK), and 7 is a supervisory console (STD). In FIG. 2, l is an example of the test number of the diagnosis result and test data of result information, and 2 is an example of additional information outputted corresponding to l.

Claims (2)

[Claims] (1) In a method in which an additional system is added to a storage program type information processing system and the failure diagnosis of the information processing system is performed from the additional system, the information processing system adds diagnostic dictionary analysis information to the diagnosis result information as additional information. 1. A remote diagnostic dictionary analysis method, characterized in that the additional information is sent to an additional system, and the additional system performs diagnostic dictionary analysis processing and outputs the processing results based on the additional information. (2) The remote diagnostic dictionary analysis method according to claim 1, wherein a plurality of information processing systems are added to the additional system.