JPS60201470A - Automatic transaction equipment - Google Patents

Abstract

PURPOSE:To prevent a medium from being left behind by allowing a display section to display a reception medium in response to the transaction together at the end of transaction at a cash disposing machine. CONSTITUTION:In using a cash disposing machine by a card and a bankbook, a CRT display section displays the image of the card, bankbook, a transfer application sheet, paper notes and coins and also displays the message of ''Please receive....'' When the reception of the user is recognized by a main control section 11, the corresponding display region of the CRT display section is erased.

Description

DETAILED DESCRIPTION OF THE INVENTION [Technical Field of the Invention] The present invention relates to an automatic transaction device such as an automatic teller machine.

[Technical background of the invention]

In recent years, automatic teller machines that accept magnetic cards with account information recorded on them submitted by users and automatically pay cash requested by users by communicating with a host computer;
Alternatively, an automatic teller machine that accepts a magnetic passbook with a magnetic stripe on which account information is recorded and automatically dispenses the cash requested by the user by communicating with a host computer, or a machine with a magnetic stripe on which account information is recorded. Automated teller machines, such as automatic teller machines that automatically accept cash using magnetic passbooks, and automatic teller machines that combine both of these functions into one machine, are being used as automation equipment at bank counters. It has developed rapidly and is being introduced by banks to provide quick services to their users.

In the above-mentioned device, TD card,
Bankbooks, receipts, banknotes, etc. are now being used.

[Highlights of background technology]

However, with the above-mentioned devices, after the transaction is completed, the media received by the customer is displayed on a display such as a CRT display that says "please receive" for each media, and also has a media outlet (which also doubles as an insertion slot). ) is displayed using Furi, Recurramp, etc.

This allows passengers to see the information on the CRT display,
After removing the media from the illuminated insertion slot of the Flickalande, the customer looks at the CRT display again.
I had to look at the next media guide. in this case,
When the user had to put the received media in a bag, etc., his/her eyes would shift, and there was a possibility that he/she would miss what was shown on the CRT display, resulting in the user forgetting to take out the media.

In recent years, the functions of devices have improved12, and the media used has become more versatile, including not only cash and ID cards as before, but also transfer requests, coins, passbooks, etc., and this trend is increasing.

[Purpose of the invention]

The present invention has been made in view of the above circumstances, and its purpose is to provide an automatic transaction device that can prevent forgetting to take out media and can notify the user of the media to be received in advance.

[Summary of the invention]

In this invention, at the end of a transaction, the received media corresponding to the transaction are displayed all at once on the display section, and the display of the removed media is erased.

[゛Embodiments of the invention]

An embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 shows an automatic transaction device of the present invention. That is, an abbreviated operating section 2 is formed on the front surface of the casing 1. A banknote insertion slot 3 is provided on the horizontal surface of the operating unit 2, in which a large number of banknotes to be transferred or transferred can be inserted at once, and change can be received from the banknotes. A door 4 is provided.

Furthermore, a color CRT display section 5 with a built-in touch sensor is provided on the horizontal surface of the operation section 2. This CRT display unit 5 displays operating procedures and other information on the CRT screen in the form of illustrations, characters, or words to guide the user, and also displays the password, amount, 9 locus number, etc.
A so-called key operation is performed in which a touch sensor (not shown) detects by pressing a display part corresponding to approval, confirmation, or cancellation of a transaction, and outputs a corresponding signal to the Royal System Ryobu 11, which will be described later. It is. and,
The contents and display change each time the machine operation or step status changes.

1. On the vertical surface of the operation unit 2, there is a card insertion slot 6 for inserting a magnetic card as a transaction medium in which account information such as a PIN number and account number is recorded, and a passbook for inserting a passbook or transfer request form IO. , a transfer request form insertion lower, a coin slot 8 for inserting coins, and a coin change receiving slot 9 for receiving change for coins.

As shown in FIG. 3, the transfer request form I0 includes a payer information recording area 10. The address and name of the payer are clearly recorded in , and a plurality of transfer results are recorded in the transfer result recording area IOQ. In other words, as shown in Figure 2, for example, an indication indicating the medium to be received, ie, ``RTO card, passbook, transfer request form, 2 banknotes, coins'' is displayed, and the words ``Please accept'' are displayed. There is.

5- By the way, inside the case I, as shown in FIG. 2. A magnetic card reading section 12 that reads account information such as account numbers, reads the magnetic stripe of the inserted passbook from the above-mentioned passbook and transfer request form insertion lower, and records transaction details on the passbook and glossy paper. A passbook print s13 records image information of the payer information recording area 1o1 of the transfer request form 10 inserted from the transfer request form insertion lower on glossy paper, accepts the banknote inserted into the banknote insertion slot 3, A deposit/withdrawal unit 14 which dispenses a specified amount of banknotes into the bill insertion slot 3; a coin deposit/withdrawal unit which accepts coins inserted into the coin insertion slot 8 and dispenses a designated amount of coins into the coin receiving slot 9; A customer service unit 16 constituted by the CRT display section 5, a voice guidance unit 17 that provides voice guidance to customers through a speaker (not shown), an internal monitor 6-18 for the staff, and a floppy disk in which transaction data and the like are stored. 19. A transmission control section 20 and a power supply section 2I are provided for controlling data transmission between the main control section 11 and a host computer (not shown). The main control unit 11 also includes an external remote monitor 2 for connection.
Connected to 2.

Next, a transfer operation in such a configuration will be explained.

For example, a customer is now standing in front of this device. At this time,
The CRT display section 5 displays the message ``Welcome, please specify your transaction'' and a selection key for ``Withdrawal, Deposit, Balance Inquiry 9 Entry in Passbook, Transfer''.

In response to this guidance, the customer presses the button labeled "Transfer". As a result, the main control unit 11 performs the next processing step.
Deciding to proceed to the next step, the CRT display section 5 displays "Please press the type of transfer" and "
A selection key for ``cash or card withdrawal'' is displayed.

Next, the customer presses down on the area labeled ``Card Withdrawal'' according to the instructions. As a result, the main control unit z1 determines that the transfer will be made by debiting the card,
The CRT display unit 5 displays the message "Please insert the card." Next, the customer inserts the card into the card insertion slot 6 according to the instructions. Then, the card is taken into the magnetic card reading section 12, and account information such as the password 9 and account number recorded on the magnetic stripe section is read by a magnetic head (not shown). The above account information is checked by the main control unit 11, and if it is determined 17 that the card is incorrect, the main control unit 11 performs error handling. Further, when the main control section 11 determines that the card is correct, it causes the CRT display section 5 to display "Please press your PIN number" and also displays a numeric keypad and a correction key. Next, the customer inputs his/her PIN number by pressing down on the area where the numeric keypad is displayed, following the instructions. By inputting this password, the main control unit 1) determines whether or not the passwords match, and if they do not match, performs a password re-input process. In addition, when the main control unit 11 determines that the PIN numbers match or that the card key is pressed, the CRT display unit 5 displays “Please insert your passbook. If you do not have a passbook, press No passbook.”
is displayed, and a key without a passbook is displayed.

Next, the customer follows the instructions and transfers AS-4 to the bankbook.
Insert a passbook into the insertion lower, or insert a key without a passbook. The inserted bankbook is accepted by the bankbook printing unit IJ, and its validity is checked.

Then, if the validity of the passbook is determined or if the no passbook key is inserted, the main control unit 11 causes the CRT display unit 5 to display "Please press the amount to be transferred" as well as a numeric keypad and an amount key. . The customer then follows the instructions and inserts the amount to be transferred. With this input, the main control unit 11 displays on the CRT display unit 5 the message ``Press the registration key or the designation key depending on whether the destination is registered or not.'' At 9-, the main control unit 11 displays the registration key and the designation key. is displayed. Next, the customer follows the instructions and inserts the designated key. When the main control unit 1 determines that the specified key has been pressed, the main control unit II reads out the screen data selected by the screen selection switch 24 from the memory 23 and displays the screen data on the CRT display unit 5 with the screen data selected by the screen selection switch 24.
Please press the destination financial institution.'' [7]

Following this guidance, customers push financial institutions down. If this button is pressed, the main control unit 1) determines that the name is not an individual institution, and if the list is not possible, the CRT display unit 5 displays ``Please enter the initial letter of the bank name of the destination bank'' and displays katakana. Display the key, correction key, and completion key. Then, when the completion key is pressed, or when the main control unit II determines that the list is available in step 19, the main control unit 11 displays [Please press the name of the destination financial institution][7] on the CRT display unit 5. ” is displayed, along with a financial institution name selection key. According to this guide,
Customers press down on the name of the financial institution. When the main control unit 11 determines that an individual institution name has been entered as a result of pressing this button, the main control unit 11 determines that the list of branch names is not possible, and the CRT display unit 5 displays [Destination]. The first letter of the branch name is displayed as 1, and the katakana key, typing surface key, and kan? are displayed. Display the key. Then, when the completion key is pressed, or when it is determined in step 24 that the list of branch names is possible, the main control unit 1) displays a message on the CRT display unit 5 that says ``Please press [7] the name of the destination branch.'' Display the name selection key. The customer then presses the branch name selection key according to the instructions. By pressing this button, the main control unit II causes the CRT display unit 5 to display "Please enter the destination account number and deposit type", and also presses the numeric keypad.
Display the correction key, normal key, and temporary key. Following this guidance, the customer enters their account number and deposit type. If the main control unit 1) determines that the recipient is not the main branch by this input, it displays on the CRT display unit 5 the message ``Please press recipient's name,'' as well as a katakana key, a correction key, and a completion key. Then, when the completion key is pressed, when it is determined that it is the main office, or when it is determined that the registration key is to be input, the main control unit 11 displays the message ``The computer is currently processing, please wait for a while.'' The main control unit IJ also sends and receives inquiry messages and prints the results on glossy paper. Then,
When the main control unit 11 determines that it is not registered. ``Please confirm recipient'' is displayed on the CRT display section 5, and a confirmation key and a cancellation key are also displayed. Following this guidance, the customer inserts the next registration designation key, confirmation key, or cancellation key. 17. Then, when the main control unit 11 determines that the next registration designation key is to be input, and when it determines that the cancellation key is to be input, a cancellation process is performed.

Furthermore, if the main control unit II determines registration, the main control unit 11
``Please confirm recipient'' is displayed, as well as a confirmation key and a correction key. Following this guidance, the customer inserts the confirmation key or cancellation key. Then, when the main control unit 11 determines that the cancellation key has been input, cancellation processing is performed.

Further, when the main control unit 11 determines that the confirmation key has been inserted and determines that the card is not being used, the main control unit 1 displays “Please enter the name of the payer” on the CRT display unit 5 and completes the transaction in katakana. Display the key. Following this guidance, press the sender's name and the completion key. By pressing this completion key, the main control unit 11 displays the message "Please insert transfer request form." Following this guidance, the customer inserts the transfer request form 10 into the passbook and transfer request form insertion lower. This transfer request form 10 is taken into the passbook printing section 13. As a result, the payer information recorded in the payer information recording area 101 of the transfer request form 10, that is, address 1 name, 1! The episode number will be printed on the journal paper.

Next, if the main control unit 11 determines that the card is to be used, or if the transfer request form IO is not inserted, the main control unit 1
1 causes the CRT display unit 5 to display the message ``If you are satisfied with the contents of the transfer 13-, please press confirm'', as well as display the transfer details, a cancellation key, and a confirmation key. In response to this guidance, the customer inserts a confirmation key or a cancellation key.

1. When the main control unit II determines that the cancellation key has been inserted, it performs a cancellation process, determines that the confirmation key has been inserted, and when it determines that the card is not being used, the CRT display unit 5 displays "Banknotes,
Insert coins into each slot. If you agree, press the confirmation key. 1 is displayed, and a confirmation key and a cancellation key are also displayed. Following this guidance, the customer inserts the bill into the bill insertion slot 3 and inserts coins into the coin insertion slot 8. Then, the banknotes are transferred to the deposit/withdrawal unit 14
The coins are received by the coin depositing and dispensing unit 15 and are counted for inspection. When the number of stitches to be inspected is completed, the main control section 11 causes the CRT display section 5 to display the amount of money invested. In response to this guidance, the customer inserts a confirmation key or a cancellation key. Then, when the king control unit 1 determines that the cancellation key has been pressed, it performs the cancellation process in step 14-. In addition, when the main control unit 11 determines that the confirmation key has been inserted or that the card is to be used, the C
The RT display unit 5 will display “Currently processing the converter.
7.Please wait for a moment.'' is displayed. In addition, the main control unit 1) sends and receives transfer messages 1, and sends the results to the Shahnal form, transfer request form 10, and passbook (or sheet).
to be printed. In response to the end of this printing, the main control unit II
By comparing the transferred amount and the withdrawn amount or the input amount, it is determined whether there is change.

Then, when the main control s11 determines that there is change (STl
), (The subsequent operating state will be explained using the flowcharts shown in FIGS. 5(a) and 5(b).) If a card and passbook are used (ST2.3), the CRT display unit 5 will display the information shown in FIG. As shown, [Card, Passbook.

Transfer request form 9 Please receive banknotes and coins] (STM). At this time, the main control unit II causes the card to be ejected from the card insertion slot 6 (ST5),
A flicker lamp (not shown) for the card insertion slot 6 is made to blink. By this release, the customer receives the card. When the main control unit 11 determines that the card has been received (
ST6), the main control unit 11 erases the "CARD" display on the CRT display unit 5 (8T7), and clears the passbook.

The passbook is released from the transfer request form insertion lower (
STY), which is not shown for the insertion lower, makes the car lamp blink. Upon this release, the customer receives a passbook.

When the main control unit 1 determines that the passbook has been received (
ST9), the main control unit 11 erases the "passbook" display on the CRT display unit 5 (ST10), releases the bankbook and transfer request form 10 from the bankbook and transfer request form insertion lower (ST
II), Furi (not shown) for insertion lower.

Make the car lights flash. By this release, the customer receives the transfer request form 10. When the main control unit Z1 determines that the transfer request form 10 has been received (ST12), the main control unit Z1 erases the display of the “transfer request form” on the CRT display unit 5 (ST13), and the deposit/withdrawal unit 14 to release the change banknotes into the banknote insertion slot J (STl
4) A flicker lamp (not shown) for the banknote insertion slot 3 is made to blink. This release allows the customer to receive banknotes.

When the main control unit 11 determines that the banknote has been received (
S'1f5), the main control unit 11 erases the display of "Banknotes" on the CRT display unit 5 (8TJ6), operates the coin deposit/withdrawal unit 15, and discharges change coins into the coin receiving slot 9 (ST17). ), a flicker rande (not shown) for the coin receiving slot 9 is made to blink. By this release, the customer receives coins. The main control unit 11 receives this coin.
(BT xs), the main control unit II
Erase the "coin" display on the RT display section 5 (8Tz9
) End the W-input processing.

If it is determined in step 3 that a passbook is not used, the main control unit 11 causes the CRT display unit 5 to display ``Please receive card, transfer request form 2, banknotes, coins, and receipt'' (ST20).

Then, as in the case described above, they are released sequentially, and
17- The display of the received media is sequentially erased.

If it is determined in step 2 that the card is not used, the main control unit 11 causes the CRT display unit 5 to display ``Transfer Request Form 2 Please Receive Bills and Coins 1'' (ST2
1). Then, as in the case described above, the media are sequentially ejected, and the display of the received media is sequentially erased.

Furthermore, when the main control unit 11 determines that there is no change in step 1, if a card or passbook is used, the CRT display unit 5
``Please receive Car P1 passbook and transfer request form'' is displayed, and if you are using a card, click [[
Please receive your card, transfer request form, and receipt], and if you are not using a card, a light will appear saying ``Please receive your transfer request form'' (ST22~ST, T6
). Then, as in the case described above, the media are sequentially ejected, and the display of the received media is sequentially erased.

In addition, 18- It has become.

As mentioned above, by displaying the necessary receiving media for a transaction on the CRT display at the same time, it is possible to prevent forgetting to take the receiving media, relieve customers' anxiety, and improve service quality. .

Furthermore, by erasing the display of the media that have been sequentially removed, the display of the remaining received media is maintained.

In the embodiment described above, the receiving media are displayed all at once, and then the receiving media are sequentially ejected, but the present invention is not limited to this, and the receiving media may be ejected all at once. In this case, the display of the received media will be sequentially erased.

〔Effect of the invention〕

As described in detail above, according to the present invention, it is possible to provide an automatic transaction device that can prevent forgetting to take out a medium and can notify the user of the medium to be received in advance.

[Brief explanation of the drawing]

The drawings show an embodiment of the present invention; FIG. 1 is a perspective view of the overall appearance, FIG. 2 is a diagram showing an example of a display on a CRT display section, and FIG. 3 is a diagram showing the structure of a transfer request form. FIG. 4 is a diagram showing the configuration of the main parts of the electric circuit, and FIG. 5 is a flowchart for explaining the main parts of the operation. 2... Operation unit, 3... Bill insertion slot, 4... Door, 5
...CRT display section, 6...Card insertion slot, 7...
Passbook, transfer request form insertion slot, 8... Coin slot, 9...
・Coin change receipt, 10... Transfer request form, 1...
Main control section. Applicant's agent Patent attorney Takehiko Suzue 19- 20-

Claims (1)

[Claims] In an automatic transaction device that automatically performs transactions such as deposits or withdrawals in accordance with operational guidance from a display section, when the transaction is completed, the display section displays all receiving media according to the transaction;
An automatic transaction device 4゜ characterized in that it is further provided with a display means for erasing the display of the extracted medium.