JPS59144263A - Guest room control system - Google Patents

Abstract

PURPOSE:To realize diverse guest room control economically by using telephone set terminals installed in guest rooms and a telephone network. CONSTITUTION:A multifunctional telephone set 10, a sensing means 11 which detects the abnormal state of a guest room A, a control means 12 which controls the state of the guest room A, and a data terminal device 13 which receives various pieces of service information are installed in the guest room A. Further, an automatic exchange system 2 which offers the guest room A telephone service and information service and a host computer 3 for guest room control are provided. The telephone set 10 has an interface function for the means 11 and 12 as well as a transmitting and receiving function for voice and data, and the system 2 has an information interchanging means 28 which interchanges information with the computer 3. Consequently, the automatic telephone exchange system is utilized to perform the diverse guest room control economically.

Description

DETAILED DESCRIPTION OF THE INVENTION The present invention relates to a guest room management system, and more particularly to a guest room management system using an automatic telephone switching system.

The conventional room management system was an independent hotel total system that operated a host computer, and the 6C1 automatic telephone exchange system was involved in telephone exchange operations such as accepting wake-up calls, managing calls, and sending out message lamp information. limited to the provision of ancillary services. In recent years, telephone switching systems have been positioned as the core of so-called office automation, as they are used not only to provide original telephone switching services but also to provide a wide range of information services. For example, in a hotel exchange system, in addition to simple telephone exchange functions, there are database services such as weather forecasts, entertainment guides, video services, etc., hotel management such as call charge management, disaster prevention monitoring, and monitoring services such as power supply monitoring for televisions, air conditioners, etc. Hotels need a total system that provides the following. However, as mentioned above, this hotel total system often had the disadvantage of being less economical because it required a high-quality system that was independent of the automatic telephone system.

An object of the present invention is to provide an economical guest room management system that eliminates the above-mentioned drawbacks by managing each room using telephone terminals and a telephone line network that are inevitably installed in guest rooms. There is a particular thing.

Each water management system according to the present invention includes a multi-function telephone in the guest room,
In addition, each room is equipped with a sensing means for detecting abnormal conditions in each room, a control means for controlling the state of the guest room, and a data terminal device for receiving six-pole service information, and telephone service and information service are provided in each room. The multifunction machine is equipped with an automatic word conversion system to provide and a host computer for managing each presentation), and the multifunction machine has voice and data transmission and reception functions as well as an interface 41 function with the sensing means and control means. The self-operated telephone switching system is characterized in that it has an IS/S information exchange means for exchanging information with the host computer.

Next, the present invention will be explained with reference to the drawings.

FIG. 1 is a block diagram showing an embodiment of the feast management method of the present invention. In the figure, a multi-function telephone (hereinafter referred to as DFP)
) 10 and a guest room N equipped with a general 'i+r' and packing machine (hereinafter referred to as '1'EL) 15 are each connected to an automatic telephone exchange machine (hereinafter referred to as PBX) 2 through a telephone line. There was a fire and gas leak in cabin A.

A sensor (hereinafter referred to as 8NS) 11 that detects water leakage, etc., a drive unit (hereinafter referred to as PC'I') 12 that turns on and off the power of televisions, air conditioners, etc., and a terminal device for various data services (hereinafter referred to as CRT) 13. and these devices are connected to the Df"PLO. The DFPIO has the voice and data transmission/reception functions as well as the SNS 11.)'CT
12. Equipped with an interface function with CRTl 3.

The 'l' EL 15 is equipped with a message lamp (not shown). Historically, the PBX2 is the DF
1' IO and a digital line circuit (hereinafter referred to as DLC) 21 that interfaces with the telephone line from 5 in total.
and a general subscriber circuit (hereinafter referred to as LC) 22, a central office line trunk circuit (hereinafter referred to as CUT) 23 that interfaces with the telephone office via a central office line, and these DLC21, LC22, and CUT.
A king switch (hereinafter referred to as TSW) 20 that accommodates 0T23,
- A communication path system control circuit (hereinafter referred to as 5PC) 24 which is connected to the taste W 20 and each of the above-mentioned circuits and performs predetermined exchange connection control;
(A general automatic telephone exchange comprising a central control unit (hereinafter referred to as CPU) 26 which is connected to the 5PC 24 via a bus 25 and reads out the stored contents of a main memory (hereinafter referred to as MM) 27 and performs predetermined sequence control. sb, its exchange function and operation will be omitted.The guest room management system of this embodiment includes a host computer (hereinafter referred to as HCP) 3 in the PBX 2, and a hotel that controls the transmission of information between the HCP 3 and guests in each room. A processor (hereinafter referred to as HPR) 4, a memory (hereinafter referred to as FM) 5 that stores various information from each room via the PH1, an interface circuit (hereinafter referred to as INT) 6 between the HCP3 and HPR4, and the 1NT6. Input/output device f (hereinafter referred to as A) that displays various information received via
DLI ) 7 and the guest in the guest room forecast the weather on the DFPLO and CRTl3.

When receiving database services such as event information (above)
It is configured by adding an interface circuit (hereinafter referred to as ■NTA) 28 that interfaces with the LCP3, and the HPR4
is connected to the bus 25, and the INTA 28 is accommodated in the TSW 20.

Next, the operation of this embodiment will be explained.

1. In the monitoring service operation for each room, when a guest checks in at the front desk, check-in information is stored in FM5 from HCP3 via INT6 and HPR4 through the operation of a hotel employee, and the bus 25 is via CP
Conveyed to LI 26.

The CPTJ26 receives 5PC2 based on the check-in information.
4. Since control information is transmitted to the PCT 12 via the DLC 21 and DI''PIO, the power of the television, air conditioner, etc. in each room A'''Il' is turned on. Similarly, when guests check out, the power is turned off.

By controlling the status of each room, effective energy management can be achieved in hotel operations. On the other hand, when abnormal conditions such as fire, waste leakage, water leakage, etc. are detected in each room A, SNS 11
The fault information from the above DFP10゜IJLC21,5P
C24, sent to the CPIJ26 via bus 25,
Furthermore, since it is transmitted to HPR4 via the path 25,
The HP R4 sends the detailed #l information to the ADL]7 via the I'NT6 and displays it. Therefore, nest management of each room is realized.

Next, in the database service operation for each room, when each guest wants to obtain, for example, special information, operates DFPIO and dials a predetermined special number, the PBX 2 performs a generally known conversion connection, The required flavor read from HCP3 is iN'TA28. TSW20. DLC21
, and displayed on the CRT 13 via DFPLo.

Further, if each guest dials a predetermined special number when the message waiting lamp (not shown) of the DFPIO is lit, the message can be similarly read out from the HCP 3 and displayed on the CRT 13.

When the message lamp of the THL 15 in guest room N is lit, if each guest dials a predetermined special number, they can listen to voice mail or messages from the mail center, but an explanation of the operation will be omitted. General telephone exchange connection operations such as interconnection of guest rooms and connection of the central office line and guest rooms via C0T23 are self-explanatory and will not be explained here.

Next, FIG. 2 is a frame configuration diagram showing an example of information transmitted between the multifunction telephone and the digital line circuit in FIG. 1. In the figure, the transmitted information is a digital signal, and the transmission rate is 128Kb15. frame FR
o is the audio signal V(6
4Kb), a status signal 5 (8Kb) and data signal D (48Kb) for the CRT 13 (shown in Figure 1), and a synchronization signal F (4Kb) for synchronization between both devices. , is the sound μ signal ■, status signal S, data signal and control signal C (4Kb
), and these frames f! 'Ro.

It is repeatedly transmitted in the order of FR. Note that the audio signal V has eight audio bits v. -v7, and the data signal is 6 data pins)D. -D5. Further, the control signal C includes function button information of the Di”PIO,
Detection information of SNS 11 (shown in Figure 1) and the corresponding DF
'Indication information to PIO and PCT12 (illustrated in Figure 1)
Contains control information. The frame structure, number of bits, and transmission speed described above are merely examples, and do not impede the application of the present invention.

As explained above, according to the guest room management method of the present invention, since the automatic telephone switching system is utilized, it is possible to realize a variety of guest room management extremely economically.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing an embodiment of the water storage management system of the present invention, and FIG. 2 is a frame configuration diagram showing an example of information transmitted between the multifunction telephone and the digital line circuit in FIG. 1. In the diagram, A, N...guest room, L...
・・Central line, 2・・・・Private rakuwa exchange PBX, 3・
...Host computer HCP, 4...
Hotel Processor HPR. 5...Memory FM, 6.28...Interface circuit INT, INTA17...Group/input/output device ADU410...Multi-function telephone DFP, 11
......Sensor SNS, 12...Driver P
CT, 13... Data service terminal device CR
T, 45... General packing machine, 20...
King switch TSW, 21...Digital line circuit DLC, 22...General subscriber circuit LC, 2
3... Office line trunk circuit COT, 24...
...Speech path system control circuit SPC, 25...Bus, 26...Central control unit CP (J, 27...
...Main memory device MM0 Kozue I Figure 2 7 5 Beam 2 Figure

Claims (1)

[Claims] Each guest room is equipped with a multi-function telephone; - a sensing means for detecting an abnormal state in the guest room; a control means for controlling the state of each room; and a data terminal device for receiving various service information; It is equipped with an automatic telephone exchange system for providing services and information services respectively, and a host converter for guest room management. Each room management system, wherein the automatic telephone exchange system includes information exchange means for exchanging information with the host computer.