JPH11232356A - Reception communicating system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To attain automatic communication for automatically communicating delivery information to a consignee while interlocking with the reading operation of a recording medium recording an address and the delivery information of an article or the like by providing the system with an automatic communication means for automatically communicating the delivery information of a cargo to a consignee based on delivery information read out by a reading means. SOLUTION: A bar code sheet 18 recording delivery information as a bar code is prepared at the time of delivery initialization for preparing the delivery information and the bar code sheet 18 is stuck to a cargo 19 and delivered up to a delivery transit place. In the delivery transit place, the bar code of the sheet 18 is read out by a bar code reader 13 to check the arrival and holding of the specific cargo at the delivery transit place. The read delivery information is transmitted to a center terminal equipment 11 connected to a POS terminal equipment 12 as the holding information of the cargo 19, so that the center terminal equipment 11 automatically communicates with the consignee by a telephone or a facsimile.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a consignment notification system for notifying a consignee of the arrival of a package from a relay place where the package is temporarily stored, such as a post office or a convenience store. BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a consignee contact system that can automatically contact a consignee without bothering.

[0002]

2. Description of the Related Art In general, when notifying a consignee that a parcel from a sender has been left at a relay location such as a post office or a convenience store, a clerk looks at the contact information of a delivery slip attached to the parcel and receives the parcel. Had called a person.

[0003] However, in this case, since telephone contact is performed by hand, it takes time when there is a lot of luggage, and in particular, when the character of the delivery slip is not clear, telephone contact cannot be made, The person in charge of contacting the consignee has a problem that time and mental burdens are great.

[0004]

SUMMARY OF THE INVENTION Accordingly, the present invention provides an automatic communication system that automatically informs a consignee of delivery information in conjunction with an operation of reading a recording medium on which delivery information such as contact information and articles is recorded. The purpose of this system is to provide a consignment contact system.

[0005]

According to the first aspect of the present invention,
A consignment notification system for notifying a consignee that a luggage from a sender has been retained at a relay location, a recording medium for recording the luggage delivery information, reading means for reading the delivery information of the recording medium, An automatic communication means is provided for automatically communicating the delivery information of the same package to the consignee based on the delivery information of the recording medium read by the means.

According to a second aspect of the present invention, there is provided an automatic communication means for designating a specific consignee stored in a database based on delivery information of a recording medium and automatically performing an automatic communication.

According to a third aspect of the present invention, there is provided an automatic communication means for automatically communicating with the consignee by telephone or facsimile in conjunction with reading the delivery information of the recording medium.

[0008]

According to the present invention, when notifying the consignee that the package has arrived at the relay location and leaving it, when the reading means reads the recording medium on which the delivery information is recorded, the recording is performed. Automatic communication means automatically notifies the consignee that the package has been delivered based on the delivery information of the medium. Therefore, delivery information can be automatically sent to the consignee,
It is possible to save labor for contacting the consignee, such as when a staff member makes a telephone call each time.

For example, if the delivery information of the recording medium is set to a bar code suitable for automatic reading, it can be read quickly and automatically contacted, and the telephone cannot be contacted because the characters are unclear as in the current situation. The inconvenience of mistakenly making the wrong contact can be eliminated, and smooth delivery work can be promoted along with the elimination of the staff burden.

[0010] Further, upon automatic contact, consignee information may be registered in a database in advance, and a specific person may be read from the consignee information in the registered database. It is sufficient to contact the consignee automatically by facsimile.

[0011]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below in detail with reference to the drawings. FIG. 1 shows a receiving / contacting system for automatic communication. The receiving / contacting system includes a center terminal 11 such as a personal computer, a POS terminal 12 for processing sales information in a store, and a hand scanner type bar code. And a reading device 13.

The center terminal 11 is communicatively connected to a POS terminal 12 installed at a delivery relay location, and the POS terminal 1
In response to a request for data from the server 2, the delivery information of the specific consignee registered in the database is transmitted. This database contains sender and recipient addresses, names, phone numbers,
The delivery information of the slip described by the sender such as the name of the delivery item is input and set.

On the other hand, the POS terminal 12 installed and used at a delivery relay place such as a convenience store includes a price display 14, a printer unit 15, a keyboard 16, a cash storage unit 17, and a bar code reader 13. Usually, the barcode reader 13 reads a barcode recorded on each product purchased to manage sales information.

On the other hand, when the POS terminal 12 is used for receiving and communicating, a bar code sheet 18 in which the delivery information is converted into a bar code is created at the time of delivery initial setting for creating the delivery information, and the bar code paper 18 is prepared. The code sheet 18 is attached to the package 19 and delivered to the delivery relay location.

The bar code on the bar code sheet 18 attached to the package 19 is read by the bar code reader 13 at the delivery relay location, so that the specific package arrives at the delivery relay location and is detained. Read is confirmed.
At this time, the read delivery information transmits the reservation information of the package 19 to the center terminal 11 connected to the POS terminal 12, and the center terminal 11 automatically contacts the consignee by telephone or facsimile. .

At the time of this automatic communication, the center terminal 1
Since the consignee information is registered in advance in the first database, a specific person can be easily read out from the registered consignee information in the registered database and automatically contacted. In addition, since the delivery information of the package is set as an identification symbol such as a barcode suitable for automatic reading and optically read, it can be read instantaneously and with high precision, and automatically contacted immediately based on this read signal, The smooth delivery work of the staff can be promoted.

FIG. 2 is a block diagram showing a control circuit of the receiving / contacting system.
1 controls each circuit device according to a program stored in the ROM 22 and stores the control data in the RAM 23 in a readable manner.

The CPU 21 automatically outputs a response signal from the center terminal 11 to the telephone exchange network 25 via the modem control unit 24.

The processing operation of the thus configured consignment notification system will be described with reference to the flowchart of FIG. Now, when contacting the consignee with the luggage 19 delivered to the convenience store at the receiving location, the attendant applies the barcode reader 13 to the barcode sheet 18 attached to the luggage 19 and reads the barcode. The operation is performed (step n1).

Based on the bar code data read by the bar code reading device 13, the CPU 21 executes
It is determined whether the process is a sales process for the product (step n2).
1, the center terminal 11 reads out the delivery information such as the address, name, telephone number, facsimile number, delivery name, etc. of the sender and the consignee registered in advance. It is received from the device 11 (step n3).

The CPU 2 operates in conjunction with the received delivery information.
1 automatically contacts the specific consignee to be contacted by telephone or facsimile (step n4), and if there is a response from the consignee, informs the delivery information of the stored luggage and automatically notifies one luggage. The process ends (step n5).

By the way, when the bar code is read, if it is determined that the sales process is for the product, the sales process for the product is performed, and whether the process is the automatic receiving / contacting process or the sales process for the product is performed according to the data content of the bar code. Judge and process.

As described above, when notifying the consignee that the package has arrived at the delivery relay location such as a convenience store and left it, when the delivery information on the barcode sheet attached to the package is read, CP based on the delivery information
U automatically informs the consignee that the package has been delivered by automatic telephone communication or the like. Therefore, it is possible to automatically notify the consignee of the delivery information, and it is possible to reduce the labor of contacting the consignee, such as a person in charge of calling each time, and because the characters are unclear as in the current situation. The inconvenience of not being able to make a telephone call or making a wrong contact by mistake can be resolved, and as a result, the time and mental burden of the staff can be resolved, and accordingly, smooth delivery work can be achieved. Can be promoted. Also, upon automatic communication, the consignee information may be registered in the database in advance, and the specific person can be easily specified and read out from the consignee information in the registered database.

In the correspondence between the present invention and the configuration of the above-described embodiment, the recording medium of the present invention corresponds to the barcode sheet 18 of the embodiment. The automatic contact means corresponds to a telephone or a facsimile and its communication control system, but the present invention can be applied based on the technical idea shown in the claims, and only the configuration of the above-described one embodiment is applied. However, the present invention is not limited to this.

[Brief description of the drawings]

FIG. 1 is a schematic configuration diagram showing a receiving / contacting system of the present invention.

FIG. 2 is a control circuit block diagram of the receiving / contacting system of the present invention.

FIG. 3 is a flowchart showing a processing operation of the receiving / contacting system of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 11 ... Center terminal 12 ... POS terminal 13 ... Barcode reader 18 ... Barcode paper 19 ... Package 21 ... CPU 25 ... Phone exchange network

Claims (3)

[Claims] 1. A consignment notification system for notifying a consignee that a parcel from a sender has been left at a relay location, comprising: a recording medium on which the parcel delivery information is recorded; and a reading means for reading the delivery information on the recording medium. Means for receiving information of the same package based on the delivery information of the recording medium read by the reading means. 2. The system according to claim 1, wherein said automatic communication means automatically communicates with a specific consignee stored in a database based on the delivery information of the recording medium. 3. The system according to claim 1, wherein the automatic communication means automatically communicates with the consignee by telephone or facsimile in conjunction with reading the delivery information of the recording medium.