JPH09182121A - Key telephone system with voice mail function - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a key telephone system with voice mail function, which can transfer a call to a caller whose important matter message is recorded without interrupting a call from a different telephone system through a telephone line. SOLUTION: Caller telephone numbers whose important messages are recorded in accordance with the respective important messages are stored in a memory part 35. When a prescribed transfer request is detected when the important message is reproduced through the telephone lines 10 and 20 for the telephone systems different in destinations, the call with the telephone system different in the destination is transferred to the caller telephone number stored in accordance with the important message through the use of the other idle telephone lines 20 and 10.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a button telephone device with a voice mail function, and more particularly to a button telephone device with a voice mail function for redialing a stored message.

[0002]

2. Description of the Related Art Generally, a button telephone device with a voice mail function is provided with a voice storage unit capable of storing / reproducing voices as a voice mail function so that the caller can be called when the called party is absent when receiving a call. Message is temporarily stored in the voice storage unit, and then the message is reproduced by a predetermined operation by the called party or a predetermined signal received from a different telephone device via the telephone line. .

Conventionally, in this type of button telephone device with a voice mail function, when the called party is absent, an MF signal or an ISD signal is sent.
The caller's telephone number is received and stored by the caller's number notification by the call control information of the N line, and the caller's telephone number after that is specified by the extension button telephone or the answering machine in which requirements are recorded. According to the operation, the caller number corresponding to the message is automatically referred to (for example, Japanese Patent Laid-Open Nos. 4-113375 and 4-135350).

[0004]

Therefore, in such a conventional button telephone device with a voice mail function, the caller's telephone number stored in association with the message recorded when he / she is absent. If you want to call back automatically, the called party must directly operate the extension key telephone or the answering machine, and even if you confirm the message from another telephone device such as the destination via the telephone line, the call is made. It was not possible to make an automatic call to the caller, and it was necessary to make a note of the caller's telephone number recorded in the message or to check the telephone number from the caller's name.

The present invention is intended to solve such a problem, and even when a message is confirmed from a different telephone device via a telephone line, the message is recorded without disconnecting the call. It is an object of the present invention to provide a button telephone device with a voice mail function capable of transferring a call to a caller who has made a call.

[0006]

In order to achieve such an object, the button telephone device with a voice mail function according to the present invention handles a caller telephone number notified from the network side at the time of an incoming call to a message. A memory unit for storing the same, a switch unit for mutually connecting a plurality of accommodated telephone lines, and a first unit
If a predetermined transfer request is remotely instructed when a message is played back by remote instruction via the telephone line of, the caller's telephone number stored in the memory corresponding to the message will be used. And a device control unit for connecting the first telephone line and the second telephone line by the switch unit. Therefore, when a predetermined transfer request is remotely instructed when the message is reproduced by the remote instruction via the first telephone line,
A call is made from the second telephone line based on the caller telephone number stored in the memory section in response to the message.
The switch unit connects the first telephone line and the second telephone line.

Further, when a predetermined transfer request is remotely instructed, the device control section causes the message message being reproduced when the transfer request is received or the message message being reproduced a predetermined time after the transfer request is received. Corresponding to, a call is made from the second telephone line based on the calling party telephone number stored in the memory unit, and the switch unit connects the first telephone line and the second telephone line. Is. Therefore, when a predetermined transfer request is remotely instructed, it is stored in the memory unit in response to the message message being reproduced when the transfer request is received or the message message being reproduced before the predetermined time has elapsed since the transfer request was received. A call is made from the second telephone line based on the called telephone number of the calling party, and the switch unit connects the first telephone line and the second telephone line.

[0008]

Next, the present invention will be described with reference to the drawings. FIG. 1 is a block diagram of a button telephone device with a voice mail function according to an embodiment of the present invention. In FIG. 1, 10 is a telephone line (first telephone line), and 20 is a telephone line.
Is a telephone line (second telephone line), 30 is a button telephone device that accommodates a plurality of telephone lines 10 and 20, and 40 and 50 are button telephones that are internally accommodated in the button telephone device 30.

In the key telephone device 30, 31 is a central line interface unit for connecting the telephone lines 10 and 20, 33 is a telephone interface unit for connecting the key telephones 40 and 50, and 36 is a caller when the user is absent. A voice storage unit that stores a response message sent to it and a message from the caller, and a switch unit 32 that connects the station line interface unit 31, the telephone interface unit 33, and the voice storage unit 36 by switching.

Reference numeral 34 is a device control section for controlling each section, and 35 is a memory section for storing various information such as a caller telephone number corresponding to a message stored in the voice storage section 36. The voice storage unit 36 is provided with a voice mailbox for each user of the key telephones 40 and 50 (or each key telephone). When the user is absent, the voice mailbox corresponding to these users is provided. Message messages from the caller are stored.

Next, the operation of the present invention will be described with reference to FIG. First, it is assumed that the user of the key telephone 40 has made an absence setting and is out, and this absence setting is notified to the device control unit 34 via the telephone interface 33 and stored and set in the memory unit 35. When there is an incoming call that specifies the key telephone 40 from the telephone line 10 by the PBX dial-in or the additional dial function at the time of such absence setting, the device control unit 34 determines that the key telephone 40 is set to be absent. Then, the predetermined absence process is performed.

That is, the device control section 34 controls the station line interface section 31 to automatically respond to an incoming call from the telephone line 10 designated by the key telephone 40, and then controls the switch section 32 to call the voice storage section 36 and the telephone. The line 10 is connected and the response message stored in the voice storage unit 36 is sent to the telephone line 10.

Subsequently, after the message of the caller from the telephone line 10 is stored in the voice mail box of the voice storage unit 36 provided corresponding to the user of the key telephone 40, the station line interface unit is stored. Control 31 to end the call. Further, the device control unit 34 receives the caller telephone number from the telephone line 10 via the office line interface unit 31 at the time of an incoming call and stores it in the memory unit 35 in response to the message from the caller.

After such absent processing is carried out, the telephone line 10 or the telephone line 2 is transmitted from the telephone device at a different place from where the user is going out.
When an incoming call is received from the user of the key telephone 40 via 0, a message message addressed to the user is reproduced from the voice mail box designated by the remote operation such as the PB signal transmission from the user. In this case, the station line interface unit 31 is provided with a PB signal receiver that receives PB signals from the telephone lines 10 and 20.

Here, when it is necessary to confirm the message and contact the caller who recorded the message, the user is playing the message or within a predetermined time from the end of playing. , A transfer request is sent by a predetermined PB signal or the like. This transfer request is notified to the device control unit 34 via the office line interface unit 31, and the device control unit 34 starts the transfer process using another idle line in response to the transfer request.

First, the calling party telephone number corresponding to the message message being reproduced when the transfer request is received, or immediately before the transfer request is received, is read from the memory section 35 corresponding to the message message reproduced before the predetermined time has elapsed from the reception. put out. Subsequently, the station line interface unit 31 is controlled so that the unused telephone line 20
Alternatively, 10 is captured and a call is made based on the calling party telephone number.

After that, or after confirming the response from the other party, the switch unit 32 is controlled to call the originating telephone line, for example, the telephone line 20 (second telephone line) and the telephone line to which the user is connected, for example, the telephone line 10 ( The first telephone line). As a result, a user who uses a telephone device at a different place and a caller who recorded a predetermined message are connected via the telephone line 10, the key telephone device 30, and the telephone line 20. Becomes

In this way, the telephone number of the calling party that recorded the message corresponding to each message is stored, and the message is sent to a different telephone device such as a destination via the telephone line. When a predetermined transfer request is detected during playback, a call with a different telephone device such as a destination is stored using another idle telephone line in correspondence with the message. Since the call is transferred to the caller's telephone number, even if the message is confirmed from a different telephone device via the telephone line, the caller who recorded the message without disconnecting the call can receive the message. Calls can be transferred to the other party.

Therefore, as in the conventional case, when confirming a message from a telephone device different from the destination via a telephone line, the telephone number of the caller recorded in the message is recorded, or It is not necessary to look up the telephone number from the caller name, and it is possible to significantly reduce the work burden on the user for recalling. Furthermore, since the call is made using the telephone line connected to the key telephone device 30, a part of the call charge is borne by the key telephone device 30, and particularly, the call destination and the key telephone device 30. When and are connected via a line with a low call charge, such as a leased line, the call charge can be saved.

Further, when a predetermined transfer request is remotely instructed, a call corresponding to a message message being reproduced when the transfer request is received or a message message being reproduced a predetermined time before the transfer request is received. The caller's telephone number is read from the memory unit, and the call is transferred by calling from another free telephone line based on this calling party's telephone number, so the user who is confirming the message by remote control can There is no need to perform complicated operations to specify the message to be transferred.

In the above description, the telephone line 10
Although description has been made by taking as an example the case where each of 20 and 20 is connected to the user side and the calling party side, the present invention is not particularly limited, and even when they are connected in reverse, the same effect as described above is obtained. available.

[0022]

As described above, according to the present invention, when a predetermined transfer request is remotely instructed at the time of reproducing a message by remote instruction via the first telephone line, the message is changed to a message. Correspondingly, the call is made from the second telephone line based on the calling party telephone number stored in the memory unit, and the switch unit connects the first telephone line and the second telephone line. Even if the message is confirmed from different telephone devices via the telephone line, the call can be transferred to the caller who recorded the message without disconnecting the call.

Therefore, as in the conventional case, when a message is confirmed from a telephone device at a different place or the like via a telephone line, the telephone number of the caller recorded in the message is recorded, or It is not necessary to look up the telephone number from the caller name, and it is possible to significantly reduce the work burden on the user for recalling. Furthermore, since the call is made using the telephone line connected to the key telephone device, a part of the call charge is borne by the key telephone device. Especially, the callee and the key telephone device talk If the connection is made via a low-cost line such as a leased line, it is possible to save the call charge.

When a predetermined transfer request is remotely instructed, the memory corresponding to the message message being reproduced when the transfer request is received or the message message being reproduced before a predetermined time after the transfer request is received. The call is made from the second telephone line based on the calling party telephone number stored in the section, and the switch section connects the first telephone line and the second telephone line. The user who is confirming the message does not need to perform the complicated operation to specify the message to be transferred.

[Brief description of the drawings]

FIG. 1 is a block diagram of a key telephone device according to an embodiment of the present invention.

[Explanation of symbols]

10, 20 ... Telephone line, 30 ... Button telephone device, 31 ...
Station line interface section, 32 ... Switch section, 33 ... Telephone interface section, 34 ... Device control section, 35 ... Memory section, 36 ... Voice storage section, 40, 50 ... Button telephone.

Claims (2)

[Claims] 1. A plurality of telephone lines are accommodated, and a voice storage unit for storing a predetermined voice signal is provided. When absent, a message from the telephone line is stored in the voice storage unit, and the telephone line after that is stored. In a button telephone device with a voice mail function that reproduces and outputs the message to the telephone line in response to a remote instruction via a caller, the calling party telephone number notified from the network side at the time of an incoming call is stored in correspondence with the message. Memory section, a switch section for connecting a plurality of accommodated telephone lines to each other, and when a predetermined transfer request is remotely instructed when a message is reproduced by a remote instruction via the first telephone line. , A call is made from the second telephone line based on the caller telephone number stored in the memory unit corresponding to the message, and the switch unit connects the first telephone line and the second telephone line. A button telephone device with a voice mail function, comprising: 2. The button telephone device with a voice mail function according to claim 1, wherein, when a predetermined transfer request is remotely instructed, the device control unit is the message that is being reproduced when the transfer request is received, or A call is made from the second telephone line based on the caller telephone number stored in the memory unit in response to the message that has been reproduced before the predetermined time from the reception of the transfer request, and the first telephone is made by the switch unit. A button telephone device with a voice mail function, characterized in that a line is connected to a second telephone line.