JPS6180934A - Terminal equipment for telephone exchange - Google Patents

Abstract

PURPOSE:To make a next incoming destination accessible subsequently, even if an incoming destination is absent or busy, by providing a storage part for storing the numbers of plural incoming destinations from a calling party. CONSTITUTION:In a terminal equipment in a telephone exchange having a camp-onservice function, a storage means 10 and a voice means 9 are connected through a control means 11 to a terminal device 7 which becomes the interface part of a telephone set 1. The storage means 10 stores successively plural incom ing destination telephone numbers dialed by the telephone set 1. The stored telephone number is read out by on-hook by a calling party and sent out to a switchboard 8. In case when the other party which is called is busy, the next number stored in the storage means 10 is read out and transmitted. As for the other party which does not answer, said operation is executed again after a prescribed time has elapsed, and also a message to the other party recorded in the voice means 9 is sent out automatically.

Description

[Detailed Description of the Invention] [Industrial Application Field] The present invention relates to a terminal device in a telephone exchange having a camp-on service function, and particularly relates to a terminal device in a telephone exchange having a camp-on service function.
(branch exchange) terminal device.

[Conventional technology]

Figure 2 shows a conventional telephone exchange.

In the figure, (1) is the telephone used by the calling party, (2) is the line circuit that interfaces with this telephone, (3) is the switch network connected to this line circuit, (
4) is a transmitting/receiving circuit connected to this switch network, (51 is a control means composed of a PBX computer etc. that controls these switch network (3) and transmitting/receiving circuit (4), and (6) is a control means for this control means. It is a storage means of the controlled PBX.

I will explain.

When the caller takes telephone +11 off-hook and dials the destination, the line circuit (2), switch network (
3) and the control means (5) via the signal transmitting/receiving device (4).
reads the dial number of the destination, connects the switch network (3) to the telephone of the destination, and calls the first destination. At this time, if the telephone at the receiving end of the call is busy, the control means (5) identifies this.

When the caller hears the busy tone, he/she puts the telephone (1) on-hook, and the on-hook is transferred to the line circuit (2).

Switch network (3) and signal transmitting/receiving device (4)
) is detected by the control means (5).

Meanwhile, the caller 9 turns off the telephone (1), dials a predetermined number (hereinafter referred to as the special number), and calls the telephone (1).
1), the control means (5) reads the special number via the line circuit (2), the switch network (3), and the signal transmitting/receiving device (4), and the storage means (6)
The caller's phone number +11 is memorized and the number is 9.
Check if the destination phone is empty, and if it is empty, drive the signal transmitting/receiving circuit (4) and switch network (3) to call the caller's phone (1) and the destination phone (9). It is possible to make a call by going off-hook.

[Problem that the invention seeks to solve]

However, in a telephone exchange structured as described above, when a caller wants to receive a camp-on service based on a special number, one caller can only call one telephone number with one dial, and only one destination is called. If the caller is busy, even if you register, you can only connect when both the caller and the called party are free.

Moreover, there is a problem in that registration cannot be performed when the called party is absent or when the calling party is absent.

This invention has been made in view of the above-mentioned points, and its first object is to obtain a terminal device that can store a plurality of destination numbers from a caller.

In addition to being able to remember the number of the caller's destination.

The second purpose is to inform the caller that the called party is absent or busy.

[Failure to solve the problem]

The telephone exchange fee terminal device according to the first invention of this application is 9
Storage means for storing a plurality of terminating numbers inputted from a calling party's telephone, and a case in which the called party's telephone is called based on the terminating numbers stored in the storage means and there is no response from the called party for a predetermined period of time.

Alternatively, if the telephone is busy, the telephones with the called number stored in the storage means are sequentially called, and if the called party does not respond, after a predetermined period of time has elapsed, the telephone is called again with the called number stored in the storage means, and a response is received from the first called party. a storage means for storing the entered incoming number, a voice means for recording a message from the calling party, and a voice means for recording a message from the calling party; Calls the telephone with the stored called number, and if there is no response, calls again with the called number stored in the storage means after a predetermined time has elapsed, and connects the telephone of the called destination with the audio means based on the response from the called party. The system is equipped with a control means for controlling.

[Effect]

In the first invention of this application, when a plurality of incoming numbers are inputted following a special number from one caller, these incoming numbers are stored in the storage means, and the control means is stored in the storage means. The telephone set corresponding to the stored number is called based on the stored number, and if there is no response from the called party for a predetermined period of time, the telephone set corresponding to the number stored in the storage means is sequentially called.

In addition, after a predetermined period of time has elapsed in the case of absence, the caller makes a call again using the called number stored in the storage means. Based on the response from the called party, the called party's telephone is connected to the caller's telephone, and the caller is contacted. This enables a telephone conversation with the called party, and according to the second invention, when the incoming number of the destination is input following the special number from the calling party, these incoming numbers are stored in the storage means. The control means calls the telephone set of the stored called number based on the called number stored in the storage means, and when there is no response from the called party, Vc records a message from the caller on the audio means. After a predetermined period of time has elapsed, the system calls the called party again using the called number stored in the storage means, and connects the called party's telephone to the voice means based on the response from the called party, thereby transmitting the message from the calling party to the called party. Make it possible.

〔Example〕

An embodiment of the present invention will be explained below based on FIG. (1
) and remembers multiple incoming numbers entered from
The message is recorded in the voice means (9).The control means, which includes a viewer, etc., calls the telephone set αa of the stored called number based on the called number stored in the storage means α1, and receives a response from the called party for a predetermined period of time. If not, the telephone (1) and (IX5) are sequentially connected to the storage means.

When it is detected that the storage means α1 stores that a message is recorded in the audio means (9), the telephone Q3 and the audio means (9) are connected based on the response from the called party. be.

Next, the operation of the telephone exchange terminal device configured as described above will be explained. When the caller takes off-hook the telephone (1) and dials a special number followed by a plurality of incoming numbers, the control means aυ identifies the above-mentioned special numbers via the terminal (7) and stores the incoming number of the called party. Store it in αG sequentially. When the caller finishes dialing the terminating numbers of all destinations and puts the telephone (1) on-hook, the control means αD detects this on-hook and dials the terminating number stored in the storage means tin based on the terminating number stored in the storage means tin. If the telephone of the called number (I2) is detected as empty, and if it is busy, the empty state of the telephone Q3 of the next called number stored in the storage means α1 is detected.The telephone α of the called number stored in the storage means α1 is If the terminal is empty, the control means U controls the terminal (7) and the exchange %ts so that the telephone α2 and the telephone (1) are connected.
◎In this state (・If the telephone α2 remains on-hook even if the calling signal to the telephone α2 continues for a certain period of time, for example 20 to 30 seconds, the control means aυ
searches for an empty telephone set α2 based on the next called number stored in the storage means Ql. In other words, if there is no response from the called party to the terminating number inputted by one caller, the telephone α3 will be called sequentially based on the terminating number. On the other hand, for incoming numbers that do not respond because the called party is busy or absent, storage means α
This operation is repeated every predetermined time, for example, 10 to 20 minutes, without erasing the memory from 1. In this way, when the calling party and the called party talk and the two-way terminal +1)fi3 is off-hook, the control means αυ erases the called number stored in the storage means QIK.

Also, if the caller is scheduled to be absent.

When the caller turns on-hook the telephone (1) and dials the incoming number 9, he also directly dials a special number (a number different from the special number mentioned above), the control means αD is sent via the terminal (7).
identifies the special number and stores the called number in the storage means α1. Based on the called number stored in the storage means al, the control means α calls the telephone α of this called number, and if there is no off-hook of the telephone value z during one call or after a predetermined period of time, one caller is called. The message availability status is communicated to the user. Based on this, when one caller inputs a message, the control means U drives the storage means α1 and the audio means (9) to store the fact that the message has been registered in the storage means a1, and also causes the audio means (9) to Record the message.

Then, after a predetermined period of time has elapsed, the control means a+1 stores the storage means! 1
Based on the called number stored in 1, the telephone (Iz) of this called number is called, and there is a response from the called party.

In other words, when the telephone aZ is on-hook, the control means r1
υ detects this and controls the pre-exchange device (8) and the terminal device (7) so as to connect the telephone device α2 and the audio means (9),
It also drives the voice means (9) to transmit the message from the calling party to the called party.

Note that in this example, the voice means (9) allows the caller to directly input a message, but the voice means (9)
), a plurality of predetermined messages may be registered in the voice means (9), and one caller may select and record the registered messages in the voice means (9) by dialing the telephone (1).

If the caller is scheduled to be absent immediately or wants to send the same message to multiple called parties, the caller should off-hook the telephone fil and use the special number (the special number in the two previous examples). When one or more incoming numbers are dialed, the control means αυ identifies the special number through the terminal (7) and sequentially stores the incoming numbers of the called destinations in the storage means a1. let When the caller inputs a message after dialing all the destinations, the control means aυ drives the storage means O1 and the audio means (9) to store in the storage means +11 that the message has been registered, Make the audio means (9) record the message.

Then, the destination telephone 83 is called based on the called number stored in the braking means QIII'i storage means α value. When the called party offsets the telephone G3, the control means αυ detects it and controls the power of the exchange 5 (81 and the terminal) to connect the telephone a2 and the voice means (91).

The voice means (9) are activated to convey the message from one calling party to the called party.

In addition, when a plurality of called numbers are stored in the memory means 翞, the control means aυ calls the telephone set t13 stored in the memory means aQ, and in the same manner as above, the control means aυ calls the telephone set t13 stored in the memory means aQ, and in the same manner as above, the control means aυ calls the telephone set t13 stored in the memory means aQ. It is used to convey a message from the caller.

〔Effect of the invention〕

As described above, this invention includes a storage means for storing a plurality of called numbers inputted from one caller's telephone, and a method for calling one called party's telephone based on the called number stored in this storage means. At the same time, if there is no response from the called party for a predetermined period of time or if the called party is busy, the telephones with the called numbers stored in the storage means are sequentially called, and if the called party does not respond, the calls are again stored in the storage means after a predetermined period of time has elapsed. A control means is provided to connect the called party's telephone to the telephone of the called party based on the response from the called party when a call is made using the received called number, so it is possible to select multiple called parties at once, thereby increasing efficiency. (It has the effect of being able to make phone calls.

Further, the second invention includes a storage means for storing a called number inputted from a caller's telephone, a voice means for recording a message from the caller, and a message stored on the basis of the called number stored in the storage means. control means for connecting the telephone set of the called destination and the voice means based on the response from the called destination, calling the telephone set of the called number stored in the storage means again after a predetermined period of time has elapsed when there is no response; This feature has the effect that even if one caller is scheduled to be absent, the caller's message can be communicated to the called party.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing a PBX terminal device according to an embodiment of the present invention, and FIG. 2 is a block diagram showing a conventional FBI terminal device. In the figure (・te(scraper is a telephone, (9) is a voice means, aα
is a storage means, and +11) is a control means.

Claims (2)

[Claims] (1) A storage means for storing a plurality of incoming numbers input from the caller's telephone, and based on the incoming numbers stored in this storage means, the telephone of the stored incoming number is called, and the called person is called for a predetermined period of time. If there is no response from the caller, or if the phone is busy, the telephone number stored in the storage means is sequentially called, and if there is no response, the caller number stored in the storage means is called again after a predetermined period of time has elapsed. Called at
A terminal device for a telephone exchange equipped with a control means for connecting a called party's telephone to a called party's telephone based on a response from the called party. (2) Storage means for storing the called number inputted from the caller's telephone; audio means for recording the message from the caller; and the stored called number based on the called number stored in the storage means. control means for calling the telephone of the destination, and if there is no response after a predetermined period of time has elapsed, calling the telephone number stored in the storage means again, and connecting the telephone of the destination and the audio means based on the response from the destination. Terminal equipment for telephone exchanges equipped with