JP2001204078A - Answering machine service method and answering machine service method in mobile phone system - Google Patents

Abstract

(57) [Summary] [Problem] Even if a called party does not have an answering machine service in a mobile phone system, the called party can make a voice call by recording using the answering machine service of the calling party. It is possible to check the presence or absence of the business and its contents as soon as possible, further improving the convenience of the answering machine service. A mail address conversion device converts a telephone number of a subscriber to an electronic mail address. The message arrival notifying device 7 notifies the electronic mail address obtained by the mail address converting device 6 of information indicating that the message message from the subscriber A has arrived. When the subscriber A has the answering machine service and the subscriber B does not, the central controller 22 causes the message to be recorded in the answering area of the subscriber A of the voice storage device 5 when the subscriber B is busy. Then, the message-notifying device 7 notifies the electronic mail address of the subscriber B of the notification of the recording completion.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an answering machine service system and method, and more particularly to an answering machine service system and a service method in a portable telephone system.

[0002]

2. Description of the Related Art Conventionally, in a telephone answering service in a portable telephone system, a voice storage device is provided on the service center side, and when a called subscriber registered in advance in the telephone answering service is out of service area or is not turned on. When a message message is generated, the content is recorded in the voice storage device. Then, when the receiving subscriber returns to the outside of the service area or turns on the power and becomes communicable, the content of the message is automatically notified. The technique described above is disclosed, for example, in Japanese Patent No. 2731643.

[0003]

In the answering machine service in the conventional mobile phone system, this service can be used only when the called party subscribes to the answering machine service. If you have not subscribed to the telephone service, you will not be able to convey your business, and there will be a problem of convenience.

[0004] It is an object of the present invention to provide a recording method using the answering machine service of the caller side and a notification to the called party by e-mail even when the called party does not have the answering machine service. Provided is an answering machine service method and service method in a mobile phone system that enables the called party to immediately confirm the presence or absence and contents of a task as soon as the called party becomes ready to talk and further enhance the convenience of the answering machine service. It is in.

[0005]

An answering machine service system in a portable telephone system according to the present invention comprises a voice storage means connected to an exchange for storing and outputting a message from a caller when the called party does not answer. Conversion means for converting a telephone number of a called party into an e-mail address, and a message message from a caller arriving at the e-mail address obtained by the conversion means in the answering machine service system in the portable telephone system. Notification means for notifying information indicating that the caller has an answering machine service and, if the called party does not have the answering machine, the message storage area of the caller in the voice storage means when the called party is busy. Control means for recording from the notifying means to the e-mail address of the recording completion notification to the e-mail address A obtain configuration, the control means,
An identification number dialed by the called party is received based on the information notified by the notifying means, and a message message recorded in the answering machine area of the caller is transmitted to the dialed subscriber.

According to the present invention, there is provided an answering machine service method in a portable telephone system, which stores a message message from a caller and outputs the message when the called party does not respond in the portable telephone system. If the caller has an answering machine service and the called party does not have an answering machine service,
When the calling side receives a busy signal from the called side, it determines whether or not the e-mail address of the called party is registered, and when it is confirmed that the e-mail address is registered, activates the answering machine service of the calling party, The caller is connected to the voice storage means to record a message to the callee in his / her answering machine area, and that the caller receives the busy signal and the e-mail address is registered. If confirmed, send information indicating that a message from the caller has arrived to the e-mail address, and when the mobile phone is returned or turned on, the information is sent to the mobile phone. indicate. Also, the method of the answering machine service in the mobile phone system according to the present invention includes the step of receiving an identification number dialed by the called party included in the information, activating the answering machine service of the caller, and recording in the answering service area. The transmitted message may be sent to the dialed subscriber, and the password for connection permission included in the information may be updated each time the password is recorded in the answer phone area.

According to the present invention, when the caller uses his / her answering machine service, the caller's telephone number is converted to an e-mail address, and the receiver is notified by e-mail that there is a message. Tell As a result, it becomes possible for the called party to convey the message without having to have the answering machine service, that is, the storage location of the message message, and it is possible to confirm the presence or absence of the message by e-mail.

[0008]

Next, embodiments of the present invention will be described with reference to the drawings.

Referring to FIG. 1, there is shown a main part of a relay system of an answering machine service in a portable telephone system, wherein an exchange 2 accommodating a base station 1 on a transmitting side accommodates a base station 3 on a receiving side. And is connected to the exchange 4 by the interoffice trunk line. On the transmitting side, a voice storage device 5 which is connected to the communication path switch 21 of the exchange 2 and stores and outputs a message from the calling party when the called party does not respond.
And a mail address conversion device 6 for converting the telephone number of the called party into an e-mail address, and information indicating that a message from the sender has arrived at the e-mail address obtained by the mail address conversion device 6. When the caller has an answering machine service and the callee does not have a voice mail service, the message storage device 5 controls the operation of the message arrival notifying device 7 for notifying and the call path switch 21 and stores the message when the caller is busy. A central control unit 22 for recording the message in the message recording area of the caller and for notifying the recorded mail to the e-mail address of the callee from the message arrival notification device 7 via the Internet. Further, the central control unit 22 receives the identification number dialed by the called party based on the information notified by the message arrival notifying device 7 and converts the message recorded in the answering area of the calling party in the voice storage device 5 into this message. Controls sending to the dialed subscriber.

On the receiving side, a central control unit 4 for controlling the operation of the communication path switch 41 and detecting the state of the called party is provided.
And an announcement machine 8 connected to the communication line switch 41 of the exchange 4 and for announcing to the caller when the central control unit 42 determines that the callee is out of service or not powered on. Prepare.

FIGS. 2 to 4 are flowcharts showing the flow of the operation of the embodiment of the present invention. The operation will be described below with reference to FIGS.

First, the exchange 2 receives the telephone number of the called mobile phone subscriber B (hereinafter abbreviated as subscriber B) dialed by the calling mobile phone subscriber A (hereinafter abbreviated as subscriber A). (Step 1: abbreviated as S1), the telephone number of the subscriber B is transmitted to the exchange 4 via the interoffice trunk line (S2).
The central control unit 42 of the exchange 4 determines whether or not the subscriber B has answered (S3), and if there is a response, connects the subscribers A and B as usual. If there is no response, the subscriber B recognizes that it is out of the service area or is not turned on (S4), and determines whether or not the subscriber B has an answering machine service (S5). If subscriber B has an answering machine service, perform that service;
If not, the announcement machine is activated, and the fact that the subscriber B does not have the answering machine service and the subscriber B is out of service area or is not turned on is transmitted to the subscriber A (S6). ).

On the other hand, the exchange 2 receives the busy signal from the exchange 4 (S7) and determines whether or not the subscriber A has an answering machine service (S8). If not, the operation is terminated. If the subscriber A has the answering machine service, it is determined whether the electronic mail (E-mail) address of the subscriber B is registered next. The determination is made with reference to the mail address conversion device 6 (S9). If the e-mail address is not registered, the operation is terminated. If the e-mail address is registered, the subscriber A is connected to the voice storage device 5 and a message message to the subscriber B is stored in the subscriber's answering machine area. Is recorded (S10).

Next, the telephone number of the subscriber B is converted into an e-mail address (S11), and the converted e-mail address of the subscriber B is stored in the message arrival notification device 7 (S1).
2) Instruct the subscriber B to send a message to the e-mail address and send a predetermined message (S13).
The information of the outgoing message includes, for example, a fixed message indicating that a message was recorded in the answering machine of the calling side because there was no response from the called side, the name or mobile phone number of the caller, and the stored message. The identification number and the password. The outgoing message is PGP (Pretty
Good Privacy) and sends it to subscriber B's e-mail address.

When the subscriber B returns to the service area or is turned on (S14), the subscriber B receives the above-mentioned e-mail (S15), and transmits the information dialed by the subscriber B to the exchange 2 via the exchange 4. Is received (S16). The central control unit 22 of the exchange 2 confirms that the subscriber A included in the dial information has the answering machine service (S17), then confirms that the password is correct (S18), and joins. The subscriber B is connected to the voice storage device 5, and is connected to the message storage destination of the subscriber A for the subscriber B (S19). Then, the recorded message is transmitted to the subscriber B (S20). The password for connection permission may be updated every time the password is recorded in the answering machine area.

In this embodiment, an example is shown in which subscribers A and B are connected to different exchanges. However, the present invention is applied to a case where subscribers A and B are connected to the same exchange. It goes without saying that you can do it.

[0017]

As described above, according to the present invention, by using the answering machine service of the calling side and letting the called party hear it, the message message can be transmitted even when the called party does not have the answering machine service. Can tell,
In addition, by distributing the presence / absence of a message to the called party by e-mail to the receiving-side mobile phone, the called party can return to the service area or turn on the power and can talk, and there is a message immediately. Can be confirmed.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an embodiment of the present invention.

FIG. 2 is a flowchart for explaining an operation flow according to the embodiment of the present invention;

FIG. 3 is a flowchart for explaining an operation flow according to the embodiment of the present invention.

FIG. 4 is a flowchart for explaining an operation flow according to the embodiment of the present invention.

[Explanation of symbols]

 1,3 base station 2,4 exchange 5 voice storage device 6 mail address conversion device 7 message arrival notification device 8 announcement machine 21,41 communication path switch 22,42 central control device

Claims (6)

[Claims] 1. An answering machine service system in a mobile telephone system having a voice storage means connected to an exchange for storing and outputting a message from a caller when the callee does not respond. Converting means for converting to an e-mail address; notifying means for notifying information indicating that a message from the sender has arrived to the e-mail address obtained by the converting means; and In the case where the service is held and the called party does not have the service, the message is recorded in the answering area of the caller in the voice storage means when the called party is busy, and the recorded notification is sent to the e-mail address by the notifying means. An answering machine service system in a mobile phone system, comprising: a control unit for notifying from a telephone. 2. The control means receives an identification number dialed by a called party based on the information notified by the notifying means, and transmits a message recorded in an answering machine area of the caller to the dialed subscriber. 2. The answering machine service system in the mobile phone system according to claim 1, wherein the sending control is performed. 3. An answering machine service method in a mobile phone system for storing and outputting a message from a caller when the called party does not respond in the mobile phone system, wherein the caller has the answering machine service and receives the incoming call. If the caller does not have the answering machine service, when the calling party receives a busy signal from the called party, it determines whether or not the e-mail address of the called party is registered. Starting up the answering machine service, connecting the caller to the voice storing means, and recording a message to the called party in his / her answering machine area. 4. When the caller receives the busy signal and confirms that the e-mail address has been registered, the e-mail sends information indicating that a message from a caller has arrived to the e-mail. 4. An answering machine service method in a mobile phone system according to claim 3, wherein the information is transmitted to an address, and the information is displayed on the mobile phone when the mobile phone returns to a service area or is turned on. 5. A subscriber who receives an identification number dialed by the called party included in the information, activates a voice mail service of the caller, and transmits a message recorded in the voice mail area to the dialed message. 5. The answering machine service method in a mobile phone system according to claim 4, wherein the answering service is transmitted to a mobile phone system. 6. An answering machine service method in a mobile phone system according to claim 4, wherein a password for connection permission included in said information is updated each time said password is recorded in said answering machine area.