JPH09138891A - Store managing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To surely prohibit transaction using a member's card which should be dealt with invalidly by setting member managing data of a new member in a member file at the same time of his/her entry. SOLUTION: Corresponding to the input of entry condition data such as the member's number of a new member, transaction kind data through the input means of terminals 12a to 12n, member control data of the new member is added to the member fies 14a to 14n of store processors 11a to 11n based on inputted entry condition data. Corresponding to the input of the member's number of the member's cara which should be dealt with invalidly through the input means of the terminals 12a to 12n, card valid/invalid identification data corresponding to the inputted member's number in the member files 14a to 11n is set to be invalid information.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention connects a terminal for registering merchandise sales data to a store processor for store management via a communication line, and distributes merchandise transactions with each customer contracted as a member to the customer. The present invention relates to a store management system that manages data based on the member card and the data of the member file formed in the store processor.

[0002]

2. Description of the Related Art Conventionally, for example, as a store management system for a shopping center composed of a plurality of stores,
A front-end processor is installed in the center headquarters, a store processor is installed in each store, and the front-end processor and each store processor are connected to each other by a communication line, and POS (point-of-sale information management) of each store It is known that each terminal is connected to the store processor of its own store by a communication line. With such a store management system, the store processor of each store can collect and manage the data regarding the product sales for each store based on the data collected from each POS terminal. Further, the front-end processor of the headquarters can collect and manage the data regarding the product sales of the entire center based on the data collected from each store processor.

By the way, in this kind of shopping center, a predetermined service point is calculated according to the purchase amount each time the customer makes a purchase at each store, and the service points are accumulated for each customer and appropriately accumulated. Some companies have introduced a point membership system that allows customers to receive services according to service points. In addition, as a service system, there is a so-called cash-back system in which accumulated service points are monetized and can be used as a substitute for payment of product purchase price, and a so-called point-back system in which a gift certificate, a gift or the like corresponding to accumulated service points is given. Depending on the shopping center, either one method is adopted, or both methods are used together.

Here, a store management system for a shopping center that uses both methods together will be described. In this type of store management system, each POS terminal is provided with a card reader capable of reading the member identification data such as the member number recorded on the member card, while each store processor corresponds to the member identification data of each member. Then, member files for storing transaction type data, card valid / invalid identification data, member management data such as accumulated service points, etc. are provided respectively. The transaction type data is data for distinguishing whether the membership card of the corresponding member identification data is a cashback type transaction designation or a pointback type transaction designation, and the member selects either one at the time of joining. Further, the card valid / invalid identification data is data for identifying whether the member card of the corresponding member identification data is valid or invalid. For example, invalid information for a member card that has been lost or has been mishandled. Is set. Then, the transaction using the member card of the member identification data in which the invalid information is set is automatically prohibited.

When each POS terminal reads the card data of the membership card with the card reader, the POS terminal inquires of the store processor about the membership management data including the membership identification data of the membership card. When each store processor receives an inquiry about member management data from the POS terminal, each store processor searches the member file and determines whether or not there is member management data including the corresponding member identification data. Then, when it is confirmed that the member management data including the corresponding member identification data is set, the member management data is transmitted to the inquiry source POS terminal together with the transaction permission response. Thereby, each POS terminal processes the transaction as a member based on the member management data received from the store processor.

Specifically, first, card valid / invalid identification data is determined. If the invalid information is set, the transaction using the membership card is prohibited.
On the other hand, when the valid information is set, the transaction type data is determined. Here, when the cash back method is designated, the accumulated service points in the member management data are converted into monetary amounts and used for payment of the product purchase price if necessary. After that, the service point for this time is calculated based on the purchase price of the product purchased by the member, and the service point for this time is added to the accumulated service points remaining for the payment to calculate a new accumulated service point.

On the other hand, when the point-back method is designated, the service point of this time is calculated based on the purchase amount of the product purchased by the member, and the service point of this time is accumulated in the member management data. It is added to points to calculate the cumulative service points up to this point. Then, the accumulated service points up to this time are compared with a predetermined reference point, and if the accumulated service points reach the reference point, the accumulated service points are redeemed for a gift certificate, a gift, etc. The cumulative service points will be the new cumulative service points. If the accumulated service points do not reach the reference point, the accumulated service points up to this time are set as new accumulated service points.

After that, the new cumulative service points are transmitted to the store processor together with the member identification data of the member. As a result, the store processor updates the cumulative service points corresponding to the relevant member identification data in the membership file to the new cumulative service points.

If the member management data inquired from the POS terminal is not set in the member file,
The store processor sends a non-transaction response to the inquiry POS terminal. As a result, each POS terminal does not process transactions as a member.

As described above, in this type of store management system, the transaction is processed as a member for the member whose member management data is set in the member file provided in the store processor. Transactions will not be processed as members for those who do not. Therefore, it is necessary to add the member management data of the newly enrolled member to the member file of each store processor as soon as possible.

Therefore, conventionally, at the center headquarters, a file in which member management data of enrollees is registered is created every day using a computer, and this file is stored on a magnetic tape. Then, the file of this magnetic tape is taken into the distribution file of the front-end processor, and is distributed to each store processor, for example, before the opening of the store the next day, so that the member management data of the member is additionally set in each member file.

Similarly, when a member card to be invalidated is generated due to a report of loss or improper handling, similarly, the center headquarters registers the member identification data of the invalidated member card using a computer. Create a file and store this file on magnetic tape.
Then, the file of this magnetic tape is taken into the distribution file of the front-end processor, and distributed to each store processor, for example, before the opening of the next day, so that the card valid / invalid identification data corresponding to the corresponding member identification data of each member file is obtained. I was switching to invalid information.

[0013]

However, as described above, conventionally, the member management data of the member has been set in the member file of the store processor on the day after the member's membership, so even if the member is a member file. There was a problem that the transaction was processed as a non-member because the member management data corresponding to was not set.

Similarly, in the past, even if a member card to be treated as invalid is generated, the card valid / invalid identification data of the member card cannot be switched to invalid information until the next day, for example. There was a problem that it was effectively processed as a member despite the transaction used.

The present invention has been made under such circumstances, and its purpose is to set member management data of a member in a member file at the time of joining, and as a member at the time of joining. It aims to provide a store management system capable of closing the transaction.

Further, according to the present invention, the card valid / invalid identification data of the designated member identification data in the member file can be immediately set to the invalid information when the member identification data of the member card to be invalidated is designated, and should be treated as invalid. It is intended to provide a store management system capable of surely prohibiting transactions using a membership card.

[0017]

According to a first aspect of the present invention, a terminal for registering product sales data is connected to a store processor for store management through a communication line, and the store processor is
It has a member file that stores and holds member management data corresponding to the unique member identification data assigned to each member who has joined, and the terminal has the member identification data recorded on the member card distributed to each member. It has a card reader for reading card data such as, and inquires of the member management data to the store processor in response to reading the card data of the member card with this card reader,
In the store management system that fetches the member management data of the corresponding member identification data from the member file and processes transactions as a member based on this member management data, the membership conditions such as the member identification data of the enrollee through the input means of the terminal In response to the input of the data, the member management data of the member concerned is added to the member file of the store processor based on the inputted member condition data.

The invention according to claim 2 of the present application is, in the above-mentioned store management system, input means for inputting membership condition data such as member identification data of a member to a terminal, and membership registration input through this input means. An enrollment inquiry message transmitting means for transmitting an enrollment inquiry message including condition data to a store processor connected via a communication line, and an enrollment inquiry message receiving means for receiving the enrollment inquiry message transmitted from the terminal to the store processor And a member file search means for searching the member file according to the reception of the membership inquiry message by this membership inquiry message reception means, and determining whether or not the membership condition data in the received message is set, and the membership file search means When the file search means confirms that the corresponding membership condition data has not been set, the member file is searched for based on the membership condition data in this received message. It is provided with a and self-enrollees data adding means for adding the member management data of Kai's.

In the invention according to claim 3 of the present application, a terminal for registering product sales data is connected to each of a plurality of store processors for store management through a first communication line, and a second communication line is provided between the store processors. Each store processor has a member file for accumulating and holding member management data corresponding to the unique member identification data assigned to each member who has joined, and each terminal is distributed to each member. A store processor having card readers for reading card data such as member identification data recorded on a membership card, and connected by the first communication line in response to reading card data of the membership card by the card reader. To the member management data, import the member management data of the corresponding member identification data from the member file, and In a store management system that processes transactions as a member based on data, in response to input of membership condition data such as member identification data of a member via a terminal input means, a first communication line is connected to this terminal. The member management data of the enrollee is added to each member file of the store processor connected by the above and another store processor connected to this store processor by the second communication line based on the enrollment condition data input respectively. Is.

According to a fourth aspect of the present invention, in the store management system, the terminal is provided with the same input means and membership inquiry message transmitting means as in the second aspect of the present invention, and the store processor is provided with the present application. In addition to providing the same membership inquiry message receiving means, membership file searching means, and self-enrollee data adding means as in the invention according to claim 2, the membership condition data in the membership inquiry message received by the membership inquiry message receiving means is provided. An enrollment notification message transmitting means for transmitting an enrollment notification message including the enrollment notification message to another store processor connected by the second communication line, and an enrollment notification message transmitted by another store processor connected by the second communication line Membership file based on the membership notification message receiving means and the membership condition data included in the membership notification message received by this membership notification message receiving means It is provided with a and other enrollees data adding means for adding the membership management data.

In the invention according to claim 5 of the present application, a terminal for registering merchandise sales data is connected to a store processor for store management through a communication line, and the store processor has unique member identification data assigned to each member who has joined the store. Corresponding to, there is a member file that stores and holds the member management data including card valid / invalid identification data, and the terminal stores the card data such as the member identification data recorded on the member card distributed to each member. It has a card reader to read,
In response to reading the card data of the member card with this card reader, it inquires of the member management data to the store processor, retrieves the member management data of the corresponding member identification data from the member file, and as a member based on this member management data In the store management system that processes the transaction, the card valid corresponding to the member identification data input in the member file in the store processor in response to the input of the member identification data of the invalidation membership card through the input means of the terminal. / Invalid identification data is set in invalid information.

The invention according to claim 6 of the present application is, in the above store management system, input means for inputting member identification data of a member card to be invalidated to the terminal, and member identification data input through this input means. And an invalidation query message transmitting means for transmitting the invalidation query message including the invalidation query message to the store processor via the communication line, and the invalidation query message for receiving the invalidation query message transmitted from the terminal to the store processor. Receiving means and file search during invalidation processing that searches the member file according to the invalidation inquiry message received by the invalidation inquiry message receiving means and determines whether or not the member identification data in the received message is set Means and the file searching means during this invalidation processing confirms that the corresponding member identification data is set, the card corresponding to the member identification data is valid / non-effective. It is provided with a and the own invalidation processing means for setting the invalid information identification data.

According to a seventh aspect of the present invention, a terminal for registering merchandise sales data is connected to each of a plurality of store processors for store management through a first communication line, and a second communication line is provided between the store processors. Each store processor has a member file for accumulating and holding member management data including card valid / invalid identification data corresponding to the unique member identification data assigned to each member who has joined, and each store processor has Each has a card reader for reading card data such as member identification data recorded on a member card distributed to each member, and the first card reader reads the card data of the member card by this card reader. Inquires about the member management data from the store processor connected via the communication line of In a store management system that takes in management data and processes transactions as a member based on this member management data, in response to the fact that the member identification data of the membership card to be invalidated has been input through the input means of the terminal, this terminal The card valid / invalid identification data corresponding to the member identification data input in each member file of the store processor connected to the first communication line via the first communication line and the other store processor connected to this store processor via the second communication line It is set to information.

The invention according to claim 8 of the present application is the store management system, wherein the terminal is provided with the same input means and invalidation inquiry message transmitting means as in the invention according to claim 6 of the present invention, and the store processor is In addition to the invalidation inquiry message receiving means, the invalidation processing file search means, and the self-invalidation processing means, which are the same as those of the invention according to claim 6, the invalidation inquiry message received by the invalidation inquiry message receiving means The invalidation notification message including the member identification data of is transmitted to another store processor connected via the second communication line, and the invalidation notification message transmitting means for transmitting to the other store processor connected via the second communication line. The invalidation notification message receiving means for receiving the invalidation notification message and the group corresponding to the member identification data included in the invalidation notification message received by the invalidation notification message receiving means. It is provided with a the other invalidation processing means for setting the invalid information valid / invalid identification data file.

[0025]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings. In addition, in this embodiment, a case where the present invention is applied to a store management system for a shopping center that implements a point membership system using both a cashback system and a pointback system will be described.

FIG. 1 is an overall view of the store management system, in which each store 10a to 10n in a shopping center is shown.
In addition, each store management store processor (SP) 1
1a to 11n are provided. And each store 10a-1
For each 0n, the store processors 11a to 11n and terminals for registering product sales data installed in each sales floor,
The so-called POS terminals (TM) 12a to 12n are connected by the first communication lines 13a to 13n, and P
We are building an OS system. The basic functions of the POS system (product sales management, profit management, inventory management, order management, etc.) are the same as those conventionally known,
The description here is omitted.

A front end processor (FEP) 21 is provided at the head office 20 of the shopping center.
The front-end processor 21 and the store processors 11a to 11n in the stores 10a to 10n are connected to each other by the second communication line 30.

The front-end processor 21 is provided with a member master file 22 for accumulating and holding member management data of each member who has contracted as a point member. Also,
A magnetic tape driver 24 for reading the recorded data on the magnetic tape 23 is provided. Each store processor 11a-11
In the same manner as the member master file 22, the member files 14a to 1 for accumulating and holding member management data of each member are stored in n.
4n are provided. The member master file 22 and each of the member files 14a to 14n store and hold the same data.

Here, the member management data is, as shown in FIG. 2, a member number 41 as unique member identification data assigned to each member, and a member with a corresponding member number is in a cash back (CB) system. Transaction type data 42 for specifying whether the member is a member or a point back (PB) type member, card valid / invalid identification data 43 for identifying whether the member card of the corresponding member number is valid or invalid, and the corresponding member number It is composed of the cumulative points 44 of the members. Incidentally, in the transaction type data 42, the data designating the cash back (CB) system member is “1”, and the data designating the point back (PB) system member is “2”. Further, in the card valid / invalid identification data 43, the valid information is “0” and the invalid information is “1”.

FIG. 4 shows the POS terminals 12a-12.
It is a block diagram which shows the principal part structure of n, Each POS terminal 12a-12n is the same structure. That is, each of the POS terminals 12a to 12n is equipped with a CPU (central processing unit) 51 as a control unit main body. Further, a ROM (Read Only Memory) 52 in which fixed data such as a program executed by the CPU 51 is stored in advance.
And a RAM (random memory) that forms various memory areas such as product registration files for registering sales data of each product.
Access memory) 53, and the CPU 5
1 and the ROM 52 and the RAM 53 are connected by a bus line 54 such as an address bus and a data bus.

Furthermore, each POS terminal 12a-12
n is a clock circuit 55 for measuring the date and time, a communication interface 56 for controlling data communication performed through the first communication lines 13a to 13n, a signal from a mode switch 57, and stores cash or the like. I / O port 59 and keyboard 60 for outputting an opening command signal to a drawer opening device 58 for automatically opening a drawer (not shown) for
From the keyboard controller 61 which takes in a key signal corresponding to the input key, the display controller 63 which controls the display 62 to display characters and the like corresponding to the display data, and the printer 64 which controls the characters and the like corresponding to the print data It is equipped with a printer controller 65 for printing the data on recording paper, a card reader controller 67 for taking in the card data read by the card reader 66, and the like.
5, communication interface 56, I / O port 59, controllers 61, 63, 65, 67 and the CPU 51
Are connected by the bus line 54 to form a control circuit of the POS terminal.

The card reader 66 is a member card 6 which is distributed to each shopper who contracts as a point member.
The card data recorded in No. 8 is read, and various data such as a card type code for identifying the membership card, a member number unique to the point member, and the expiration date of the card are recorded in the member card 68 in advance. ing. In addition,
As the member card 68, for example, a magnetic card, an IC card or the like is used.

As shown in FIG. 5, the mode switch 57 is for "registration", "-registration", "inspection", "payment",
It is a switch that selectively switches various business modes such as "setting". Here, "registration" is a mode of operation for adding and registering sales data of each sales-registered product to the product registration file of the RAM 53, and "-registration" is sales data of each returned and registered product. It is a mode of the work of subtracting registration from the product registration file of RAM53, "Inspection"
Is a mode of business in which sales data of each product registered in the product registration file is output as an inspection report, and “settlement” is a settlement report of sales data of each product registered in the product registration file. Is a business mode in which the contents of the product registration file are cleared, and “setting” is a business mode in which data necessary for executing various business operations is stored in a predetermined memory area of the RAM 53 in advance. .

The keyboard 60 constitutes an input means, and as shown in FIG. 6, a numeral key 71, a department key 72,
Various function keys such as a subtotal key 73, a current total key 74, a clear key 75, and a member key 76 are provided. Here, the member key 76 is a key for declaring input of membership condition data such as membership number of a member who has joined as a point member, transaction type data, etc., and a member card 68 for invalidation.
Function as a key to declare the input of the membership number of.

That is, as shown in FIG. 7, when the CPU 51 of each of the POS terminals 12a to 12n detects the key input of the member key 76 by the input signal to the keyboard controller 61, the job selected by the mode switch 57. Check the mode. Then, when the "registration" mode is selected, the TM enrollment processing is executed, and when the "-registration" mode is selected, the TM invalidation processing is executed.

FIG. 9 is a flow chart showing the TM enrollment processing in detail. As shown in the figure, when starting the TM enrollment process, the CPU 51 first waits for the entry number data of the enrollee member number and transaction type data to be input from the keyboard 60. Here, the operator enters the member number of the member with the number key 71 and then inputs the subtotal key 73. Then, when the member specifies the cashback method, the operator inputs "1" with the number key 71. After entering, subtotal key 7
When 3 is input and the point back method is designated, after inputting "2" with the numerical key 71, the subtotal key 73 is input, and finally the current total key 74 is input. The membership number may be input by causing the card reader 66 to read the data on the membership card 68.

When the CPU 51 confirms that the enrollment condition data is input from the keyboard 60 in response to detecting the input of the current total key 74, the CPU 51 sends an enrollment inquiry message including the enrollment condition data. It is created in the data format shown in FIG. 3A and is transmitted to the store processors 11a to 11n connected by the first communication lines 13a to 13n via the communication interface 56 (membership inquiry message transmitting means). In addition, in FIG.
D] is an ID code as a communication address preset for the corresponding store processors 11a to 11n, and [source TMID] is its own POS terminal 12a.
An ID code as a communication address set for .about.12n, and [10] is a message classification code indicating a membership inquiry message.

After transmitting the membership inquiry message, the CPU 51
Waits for a response from the corresponding store processor 11a-11n. Here, when the admission permission response is received from the store processors 11a to 11n within the predetermined time, a message for admitting the admission is displayed on the display 62, and the TM admission process is ended. Further, if a response indicating that the membership cannot be accepted is received within a predetermined time, a message indicating that the membership is not permitted is displayed on the display 62, and the TM membership process is terminated. If no response is received within the predetermined time, a communication error has occurred, and error processing such as displaying an error message on the display 62 is executed.

FIG. 10 is a flowchart specifically showing the TM invalidation processing. As shown in FIG.
When the invalidation processing is started, first, the inputting of the membership number of the membership card 68 to be invalidated from the keyboard 60 is waited for. Here, the operator invalidates the membership card 6
After entering the membership number of 8 with the numeric keypad 71, the subtotal key 73
Is input, and finally the current total key 74 is input.

When the CPU 51 confirms that the member number is input from the keyboard 60 in response to detecting the input of the current total key 74, the CPU 51 displays an invalidation inquiry message including this member number. The store processor 1 created in the data format shown in FIG. 3 (b) and connected via the communication interface 56 by the first communication lines 13a to 13n.
1a to 11n (invalidation inquiry message transmission means). In addition, in FIG. 3B, [destination SPID]
Is the ID code of the corresponding store processor 11a-11n, [source TMID] is the ID code of the own POS terminal 12a-12n, and [11] is the message classification code indicating the invalidation inquiry message. is there.

After transmitting the invalidation inquiry message, the CPU 5
1 waits for a response from the corresponding store processor 11a-11n. Here, when the invalidation confirmation response is received from the store processors 11a to 11n within the predetermined time, a message indicating that the invalidation of the corresponding membership card 68 is completed is displayed on the display 62, and the TM invalidation is performed. The process ends. Further, if the invalidation impossible response is received within a predetermined time, a message indicating that the corresponding membership card 68 could not be invalidated is displayed on the display unit 62,
This TM invalidation processing ends. If no response is received within the predetermined time, a communication error has occurred, and error processing such as displaying an error message on the display 62 is executed.

On the other hand, each store processor 11a-11n
The control unit of the first communication line 13a, as shown in FIG.
When the transmitted message is received from the POS terminals 12a to 12n connected by ~ 13n, the message classification code in this message is checked. If the message classification code is [10], the membership inquiry message has been received (membership inquiry message receiving means), and the SP membership process is executed. If the message classification code is [11], the invalidation inquiry message has been received (invalidation inquiry message receiving means), and the SP invalidation process is executed.

FIG. 11 is a flowchart specifically showing the SP enrollment process. As shown, each store processor 1
The control units 1a to 11n start the SP enrollment process,
First, the member files 14a to 14n connected to the self are searched using the member number in the received membership inquiry message as a search key (membership file searching means).

If it is confirmed that the member number matching the search key is not set in the member files 14a to 14n, the member files 14a to 14n.
In addition, the member number and transaction type data in the received message are additionally set as new member information together with each data of card valid / invalid identification data = 0 and accumulated points = 0 (self-enrollee data adding means).

If an FEP enrollment notification message containing the member number and transaction type data in the received message is created in the data format shown in FIG. 3C, this FEP enrollment notification message is sent to the second communication line. It is transmitted to the front-end processor 21 connected at 30 (membership notification message transmitting means).
In addition, in FIG. 3C, [destination FEPID] is
It is an ID code as a communication address preset for the front-end processor 21, and [Sender SPI
D] is an ID code as a communication address set for the self store processors 11a to 11n, and [2]
0] is a message classification code indicating an FEP enrollment notification message.

Then, the POS terminal 1 of the inquiry source
When the admission response such as ACK is transmitted to 2a to 12n, this SP admission process is terminated. When the member files 14a to 14n are searched and it is confirmed that the member number matching the search key is set, the member code assigned to the member has already been used. An unacceptable response such as NAK is transmitted to 12a to 12n, and this SP enrollment processing is ended.

FIG. 12 is a flow chart specifically showing the SP invalidation processing. As shown in the figure, when starting the SP invalidation processing, the control units of the store processors 11a to 11n firstly use the member number in the received invalidation inquiry message as a search key to connect to the member files 14a to 14a.
Search n (file search means during invalidation processing).

If it is confirmed that the member number matching the search key has been set in the member files 14a to 14n, the card valid / invalid identification data corresponding to the member number in the member files 14a to 14n. Is set to "1" (self-invalidation processing means).

In addition, the FEP including the member number in the received message
If the invalidation notification message is created in the data format shown in FIG. 3D, the front-end processor 21 connecting this FEP invalidation notification message via the second communication line 30.
Sent to (invalidation notification message transmission means). Note that FIG.
In (d), [destination FEPID] is the ID code of the front-end processor 21, and [source SP
[ID] is an ID code of the self store processors 11a to 11n, and [21] is a message classification code indicating an FEP invalidation notification message.

Then, the POS terminal 1 of the inquiry source
When the invalidation confirmation response such as ACK is transmitted to 2a to 12n, the SP invalidation processing is ended. As a result of searching the member files 14a to 14n, when it is confirmed that the member number matching the search key is not set, the member number of the member card to be invalidated does not exist, so the inquiry source POS terminal 12a to. An invalidation impossible response such as NAK is transmitted to 12n, and this SP invalidation processing ends.

As shown in FIG. 13, when the control unit of the front end processor 21 receives a transmission message from each of the store processors 11a to 11n connected by the second communication line 30, the message in this message is received. Check the classification code.
If the message classification code is [20], the FEP
Since the enrollment notification message has been received, the FEP enrollment process is executed. If the message classification code is [21], the FE
Since the P invalidation notification message has been received, the FEP invalidation processing is executed.

FIG. 15 is a flowchart specifically showing the FEP enrollment process. As illustrated, when the control unit of the front-end processor 21 starts the FEP enrollment process,
The member number and transaction type data in the received message are additionally set in the member master file 22 as new member information together with each data of card valid / invalid identification data = 0 and accumulated points = 0. Further, an SP admission notification message including the member number and transaction type data in the received message is created in the data format shown in FIG. 3 (e). Then, this SP enrollment notification message is the sender SPID in the FEP enrollment notification message.
When the data has been transmitted to all the other store processors except the store processor for which the above is set via the second communication line 30, the FEP enrollment process is terminated. In FIG. 3E, [destination SPID] is an ID code as a communication address preset for the other store processor, and [source FEPID] is for the front-end processor 21. ID as the set communication address
This is a code, and [30] is a message classification code indicating an SP admission notification message.

FIG. 16 is a flow chart specifically showing the FEP invalidation processing. When the FEP invalidation process is started, the control unit of the front-end processor 21 sets the card valid / invalid identification data corresponding to the same member number as the member number in the received message in the member master file 22 to "1". Further, the SP invalidation notification message including the member number in the received message is created in the data format shown in FIG. Then, the SP invalidation notification message is sent to the FEP
If the data has been transmitted to all the other store processors except the store processor in which the transmission source SPID in the invalidation notification message is set via the second communication line 30, the FEP invalidation processing is ended. In addition, in FIG.
[ID] is an ID code of the other store processor, [Sender FEPID] is an ID code of the front-end processor 21, and [31] is a message classification code indicating an SP invalidation notification message. .

On the other hand, each store processor 11a-11n
The control unit of the second communication line 30
When the transmitted message is received from the front-end processor 21 connected in step 1, the message classification code in this message is checked. If the message classification code is [30], the above S
Since the P membership notification message has been received (membership notification message receiving means), membership setting processing is executed. If the message classification code is [31], the SP invalidation notification message has been received (invalidation notification message receiving means), and the invalidation setting process is executed.

FIG. 17 is a flow chart specifically showing the enrollment setting process. As shown, each store processor 1
The control units 1a to 11n start the enrollment setting process,
In the member files 14a to 14n connected to itself, the member number and transaction type data in the received message are additionally set as new member information together with each data of card valid / invalid identification data = 0 and accumulated points = 0 (others Member data adding means), and the membership setting process ends.

FIG. 18 is a flow chart specifically showing the invalidation setting process. As shown in the figure, when the invalidation setting process is started, the control unit of each store processor 11a to 11n activates the card corresponding to the same membership number as the membership number in the received message in the member files 14a to 14n connected to itself. / Sets the invalidation identification data to "1" (other invalidation processing means), and ends this invalidation setting processing.

As described above, in the store management system of the present embodiment, for example, when a customer who visits the store 10a desires to join the point member, the store clerk of the store 10a uses P
The mode switch 8 of the OS terminal 12a is set to the "registration" mode, and the member key 76 is input to declare the entry of the membership condition data. Then, the clerk inputs the member number of an unused member card prepared in advance with the number input key 71, and then inputs the subtotal key 73. Also, ask the customer whether he wants the cashback method or the pointback method, and if he / she wants the cashback method, enter "1" with the numeric keypad 71 and then enter the subtotal key 73. If the point-back method is desired, the number key 71 is used to input "2" and then the subtotal key 73 is input. Finally, the current total key 74 is input.

Then, in the POS terminal 12a, an enrollment inquiry message (FIG. 3 (a)) including the input member number and transaction type data is created, and this enrollment inquiry message is transmitted through the first communication line 13a. It is transmitted to the store processor 11a of the connected store 10a. As a result, in the member file 14a provided in the store processor 11a, the member number and transaction type data in the above-mentioned membership inquiry message are added as new member information together with the data of card valid / invalid identification data = 0 and accumulated points = 0. It is additionally set.

In the store processor 11a, an FEP enrollment notification message (FIG. 3 (c)) including the member number and transaction type data in the enrollment inquiry message is created, and this FEP enrollment notification message is the second. Is transmitted to the front-end processor 21 connected by the communication line 30.
As a result, in the member master file 22 provided in the front-end processor 21, the member number and transaction type data in the above FEP enrollment notification message are newly added together with each data of card valid / invalid identification data = 0 and accumulated points = 0. It is additionally set as member information.

In the front-end processor 21, an SP admission notification message (FIG. 3 (e)) including the member number and transaction type data in the FEP admission notification message is created, and this SP admission notification message is generated. It is transmitted via the second communication line 30 to all the other store processors 11b to 11n except the store processor 11a which has transmitted the FEP enrollment notification message. As a result, the member files 14 provided in all the other store processors 11b to 11n, respectively.
In b to 14n, the member number and transaction type data in the SP admission notification message are additionally set as new member information together with each data of card valid / invalid identification data = 0 and accumulated points = 0.

At the POS terminal 12a, the store processor 11a returns an admission permission response and a message for admitting the admission of the enrollee is displayed on the display 62, so that the store clerk corresponds to the customer who wishes to join. Hand over the membership card 68 with the membership number.

In this way, when the new member number and transaction type data necessary for joining are input by operating the keyboard 60 of the POS terminal 12a, the new member is stored in the member file 14a provided in the store processor 11a of the store. The number, transaction type data, etc. are immediately added and set.

Therefore, conventionally, even when a customer offers to join a point member, the member management data of the customer is not set in the member file of the store immediately. Therefore, for example, a merchandise transaction is processed as a temporary point member. Inevitably, it was necessary to perform troublesome post-processing such as recording the membership number of the enrollee, transaction type data, and details of the current product transaction on a form and submitting it to the center headquarters. According to
At the same time as joining, set the member management data corresponding to the member file provided in the store processor of the store,
As soon as you join the membership, you will be processed as a regular point member without fail. As a result, the troublesome post-processing as described above can be omitted.

When the user operates the keyboard 60 of the POS terminal 12a to input the new member number and transaction type data required for membership, the store processor 11b of another store.
Each member file 14b provided in 11n
The new member number, transaction type data, etc. are immediately added to 14n.

Therefore, conventionally, on the day of becoming a point member, the member management data of the customer is not set in the member file of the other store in the system, so even if the product is purchased at the other store, the transaction as the point member is performed. However, according to the present embodiment, the member management data corresponding to the member files 14a to 14n provided in the store processors 11a to 11n of all the stores in the system are set at the same time as the membership, so that the membership day As a regular point member, any store in the system will be able to handle product transactions without fail. As a result, the serviceability of the point membership system can be further enhanced. In addition, stores 10 other than the store 10a
It is needless to say that the same operation as above is performed when the membership operation is performed using the POS terminals 12a to 12n of b to 10n.

Further, in the store management system of the present embodiment, when a point member customer who visits the store 10a, for example, requests the loss of his / her own membership card, the clerk asks the center headquarters for the membership number of the membership card. At the same time, the mode switch 8 of the POS terminal 12a is set to the "-registration" mode, and the member key 76 is input to declare the input of the member number of the invalidated membership card. Next, the clerk inputs the member number of the member card with the number input key 71, inputs the subtotal key 73, and finally inputs the current total key 74.

Then, the POS terminal 12a concerned
In Fig. 3, an invalidation inquiry message (Fig. 3 (b)) including the input member number is created, and the invalidation inquiry message is stored in the store processor 11a of the store 10a connected by the first communication line 13a. Sent to. As a result, the card valid / invalid identification data of the member number set in the member file 14a provided in the store processor 11a is set to "1", and thereafter the member card is treated as invalid.

Further, in the store processor 11a, an FEP invalidation notification message (FIG. 3 (d)) including the member number in the invalidation inquiry message is created, and this FEP invalidation notification message is the second one. It is transmitted to the front end processor 21 connected by the communication line 30. As a result, the card valid / invalid identification data of the member number set in the member master file 22 provided in the front-end processor 21 is set to "1".

In the front-end processor 21, an SP invalidation notification message (FIG. 3 (f)) including the member number in the FEP invalidation notification message is created.
The P invalidation notification message is transmitted via the second communication line 30 to all the other store processors 11b to 11n except the store processor 11a that has transmitted the FEP invalidation notification message. As a result, all other store processors 11b-1
Member files 14b to 14n provided in each 1n
The card valid / invalid identification data of the member number set in step 1 is set to "1".

At the POS terminal 12a, the store processor 11a returns a deactivation confirmation response, and a message indicating that the membership card has been deactivated is displayed on the display unit 62. Notify that the corresponding membership card has been invalidated.

In this way, when the member number of the member card to be treated as invalid is operated by operating the keyboard 60 of the POS terminal 12a, the card corresponding to the member number of the member file 14a provided in the store processor 11a of the store. The valid / invalid identification data is immediately set to "1".

Therefore, conventionally, even if a member card to be treated as invalid is generated, it is not possible to immediately switch the card valid / invalid identification data of the member card in the member file to invalid information, and the clerk must be careful to treat it as invalid. I had no choice but to eliminate the transactions in which the membership card that
According to the present embodiment, in response to the input of the membership number of the membership card to be treated as invalid at the POS terminal, immediately the card validity / invalidity of the membership card in the membership file is entered.
Since the invalidation identification data is switched to invalidation information, it is possible to surely prohibit the transaction used by the invalidated membership card. As a result, the reliability of the point membership system can be enhanced.

When the member number of the member card to be treated as invalid is operated by operating the keyboard 60 of the POS terminal 12a, the member number of each member file 14b-14n provided in the store processors 11b-11n of another store, respectively. The card valid / invalid identification data corresponding to is immediately set to "1".

Therefore, when the member number of the member card to be invalidated is input from the POS terminal of a certain store, the store processors 11a to 11 of all the stores in the system are immediately input.
Member files 14a to 14n respectively provided in n
Since the card valid / invalid identification data corresponding to the corresponding member number is switched to invalid information, the transaction using the invalid member card is surely prohibited at any store in the system. As a result, the reliability of the point membership system can be further enhanced.

The present invention is not limited to the above embodiment. For example, in the above-described embodiment, the case where the present invention is applied to a store management system for a shopping center that implements a point membership system that uses both a cashback method and a pointback method has been described. The present invention can also be applied to a store management system for a shopping center or a department store that implements a point membership system that defines one of the methods. Further, the present invention can be applied to a system in which a product transaction with each customer contracted as a credit member is processed by credit based on a member card distributed to the customer and data of a member file formed in the store processor.

Further, in the above embodiment, the store processors 11a to 11n once transmit the admission notification message and the invalidation notification message to the front end processor 21, and this front end processor notifies the other store processors of the admission notification. I delivered the message and the invalidation notification message,
The store processors 11a to 11n may directly deliver the membership notification message and the invalidation notification message to other store processors. In this case, the front end processor 21 may be omitted. A host computer may be used instead of the front end processor. In addition, it goes without saying that various modifications can be made without departing from the spirit of the present invention.

[0077]

As described in detail above, according to the inventions according to claims 1 and 2, the member management data of the member can be set in the member file of the own store at the same time as the member joins. At the same time, it is possible to provide a store management system that can establish a transaction as a member.

Further, according to the inventions according to claims 3 to 4, the member management data of the member can be set in the member files of all stores in the system at the same time as the member joins, and the transaction as a member at the same time as the member join. It is possible to provide a store management system that can be realized.

According to each of the inventions according to claims 5 to 6, when the member identification data of the member card to be treated as invalid is designated, the card valid / invalid identification data of the designated member identification data in the member file of the own store is immediately set. It is possible to provide a store management system that can set the item as invalid information and can surely prohibit transactions using a membership card that should be invalidated at the own store.

Further, according to each of the inventions according to claims 7 to 8, when the member identification data of the member card to be treated as invalid is designated, the card valid / invalid of the designated member identification data in the member files of all the stores in the system is immediately set. A store management system can be provided in which identification data can be set in invalid information and transactions using a membership card to be invalidated can be reliably prohibited in all stores in the system.

[Brief description of the drawings]

FIG. 1 is an overall view of a store management system that is an embodiment of the present invention.

FIG. 2 is a format diagram of member management data stored in a member file in the same embodiment.

FIG. 3 is a format diagram of various messages transmitted and received in the same embodiment.

FIG. 4 is a block diagram of a main part of a POS terminal in the store management system.

FIG. 5 is a diagram showing a mode switch of a POS terminal in the store management system.

FIG. 6 is a diagram showing a keyboard of a POS terminal in the store management system.

FIG. 7 is a flowchart showing member key processing executed by the CPU of the POS terminal in the store management system.

FIG. 8 is a flowchart showing a TM message reception process executed by the control unit of the store processor in the store management system.

9 is a flowchart specifically showing the TM enrollment process shown in FIG.

FIG. 10 is a flowchart specifically showing the TM invalidation processing shown in FIG. 7.

FIG. 11 is a flowchart specifically showing the SP enrollment process shown in FIG.

FIG. 12 is a flowchart specifically showing the SP invalidation processing shown in FIG.

FIG. 13 is a flowchart showing an SP message reception process executed by the control unit of the front-end processor in the store management system.

FIG. 14 is a flowchart showing an FEP message reception process executed by the control unit of the store processor in the store management system.

15 is a flowchart specifically showing the FEP enrollment process shown in FIG.

16 is a flowchart specifically showing the FEP invalidation processing shown in FIG.

FIG. 17 is a flowchart specifically showing the membership setting process shown in FIG.

FIG. 18 is a flowchart specifically showing the invalidation setting process shown in FIG. 14.

[Description of Reference Signs] 11a to 11n ... Store processor 12a to 12n ... POS terminal 13a to 13n ... First communication line 14a to 14n ... Member file 21 ... Front end processor 22 ... Member master file 30 ... Second communication line 66 … Card reader 67… Member card

Claims (8)

[Claims] 1. A store processor for store management is connected to a terminal for registering merchandise sales data by a communication line, and the store processor manages members corresponding to unique member identification data assigned to each member who joins the store. The terminal has a member file for accumulating and holding data, and the terminal has a card reader for reading card data such as the member identification data recorded on the member card distributed to each member. In response to reading the card data of the membership card, the store processor inquires about the member management data, fetches the member management data of the corresponding member identification data from the member file, and deals as a member based on this member management data. In the store management system for processing the member identification of the member through the input means of the terminal Store management system in response to the input membership condition data, such as over data, the membership file of the store processor, characterized by adding a member management data of the enrollees on the basis of the admission condition data the input. 2. A terminal for registering merchandise sales data is connected to a store processor for store management through a communication line, and the store processor manages membership corresponding to unique member identification data assigned to each member who has joined the membership. The terminal has a member file for accumulating and holding data, and the terminal has a card reader for reading card data such as the member identification data recorded on the member card distributed to each member. In response to reading the card data of the membership card, the store processor inquires about the member management data, fetches the member management data of the corresponding member identification data from the member file, and deals as a member based on this member management data. In the store management system that processes the An input means for inputting condition data; and an admission inquiry message transmission means for transmitting an admission inquiry message including admission condition data input via this input means to the store processor connected by the communication line, The store processor retrieves the membership file in response to receiving the membership inquiry message by the membership inquiry message receiving unit that receives the membership inquiry message transmitted by the terminal and the membership inquiry message receiving unit. , When the membership file search means that determines whether or not the membership condition data in the received message is set, and if the corresponding membership condition data is not set by this membership file search method, based on the membership condition data in this received message, Store management characterized by having self-enrollee data addition means for adding member management data of the enrollee to the member file Stem. 3. A plurality of store management store processors are each connected with a terminal for registering merchandise sales data through a first communication line, and each store processor is connected through a second communication line, so that each store is connected. The processor has a member file that stores and holds the member management data corresponding to the unique member identification data assigned to each member who has joined, and each terminal records on the member card distributed to each member. Each has a card reader for reading the card data such as the member identification data stored therein, and the member is connected to the store processor connected through the first communication line in response to the reading of the card data of the member card by the card reader. Inquires about management data, retrieves the member management data of the corresponding member identification data from the member file, and manages this member In a store management system for processing transactions as a member based on data, in response to input of membership condition data such as member identification data of a member via the input means of the terminal, a first communication is made to this terminal. Add the member management data of the enrollee to each member file of the store processor connected by the line and the other store processor connected by the second communication line to the store processor based on the entered enrollment condition data. A characteristic store management system. 4. A plurality of store management store processors are each connected with a terminal for registering merchandise sales data through a first communication line, and each store processor is connected through a second communication line. The processor has a member file that stores and holds the member management data corresponding to the unique member identification data assigned to each member who has joined, and each terminal records on the member card distributed to each member. Each has a card reader for reading the card data such as the member identification data stored therein, and the member is connected to the store processor connected through the first communication line in response to the reading of the card data of the member card by the card reader. Inquires about management data, retrieves the member management data of the corresponding member identification data from the member file, and manages this member In a store management system that processes transactions as a member based on data, the terminal stores an entry unit for entering membership condition data such as member identification data of a member, and membership condition data input through this input unit. An enrollment inquiry message transmitting means for transmitting an enrollment inquiry message including the enrollment inquiry message to the store processor connected via the first communication line, wherein the store processor transmits enrollment sent by a terminal connected via the first communication line. An enrollment inquiry message receiving means for receiving an inquiry message, and a search for the member file according to the reception of the enrollment inquiry message received by the enrollment inquiry message receiving means, and setting of enrollment condition data in the received message. If you confirm the unregistered membership condition data by means of the membership file search method that determines the presence or absence and this membership file search method, you will receive this Includes member data addition means for adding member management data of the enrollee to the member file based on the enrollment condition data in the sentence, and enrollment condition data in the enrollment inquiry message received by the enrollment inquiry message receiving means. An admission notification message transmission means for transmitting an admission notification message to another store processor connected via the second communication line, and an admission notification message transmitted by another store processor connected via the second communication line. Other member who adds the member management data of the member to the member file based on the member notification data receiving means to be received and the member condition data included in the member notification message received by the member notifying message receiving means. A store management system comprising a data adding means. 5. A terminal for registering merchandise sales data is connected to a store processor for store management by a communication line, and the store processor validates a card corresponding to unique member identification data assigned to each member who has joined the membership. / Having a member file for accumulating and holding member management data including invalidation identification data, the terminal is equipped with a card reader for reading card data such as the member identification data recorded on the membership card distributed to each member. In addition, in response to reading the card data of the member card with this card reader, it inquires of the member management data to the store processor, retrieves the member management data of the corresponding member identification data from the member file, and manages this member. In a store management system that processes transactions as a member based on data, In response to the input of the member identification data of the member card to be invalidated via the force means, the card valid / invalid identification data corresponding to the input member identification data of the member file in the store processor is set in the invalid information. A store management system characterized by that. 6. A store processor for store management is connected with a terminal for registering merchandise sales data through a communication line, and the store processor validates a card corresponding to unique member identification data assigned to each member who has joined the store. / Having a member file for accumulating and holding member management data including invalidation identification data, the terminal is equipped with a card reader for reading card data such as the member identification data recorded on the membership card distributed to each member. In addition, in response to reading the card data of the member card with this card reader, it inquires of the member management data to the store processor, retrieves the member management data of the corresponding member identification data from the member file, and manages this member. In a store management system that processes transactions as a member based on data, the terminal is Input means for inputting member identification data of a member card to be treated as invalid, and an invalidation inquiry for transmitting an invalidation inquiry message including the member identification data input via the input means to the store processor via the communication line. A message sending means, wherein the store processor receives an invalidation inquiry message received by the terminal, and an invalidation inquiry message receiving means for receiving the invalidation inquiry message. The member file is searched according to the reception of the member identification data, and the invalidation processing file search means for determining whether the member identification data in the received message is set, and the invalidation processing file search means When it is confirmed that there is a setting, self-invalidation processing means for setting the card valid / invalid identification data corresponding to the member identification data in the invalid information is provided. Store management system, characterized in that was. 7. A store communication terminal for registering merchandise sales data is connected to each of a plurality of store management store processors by a first communication line, and each store processor is connected by a second communication line. The processor has a member file for accumulating and holding member management data including card valid / invalid identification data corresponding to the unique member identification data assigned to each member who has joined, and each terminal has Each has a card reader for reading card data such as the member identification data recorded on the member card to be distributed, and the first communication is performed in response to reading the card data of the member card by the card reader. Inquires about the member management data to the store processor connected by the line, and the member of the corresponding member identification data from the member file. In a store management system that takes in management data and processes transactions as a member based on this member management data, in response to inputting member identification data of a member card to be invalidated through the input means of the terminal, Card valid / invalid identification data corresponding to the input member identification data of each member file of the store processor connected to the terminal via the first communication line and the other store processor connected to this store processor via the second communication line A store management system characterized by setting invalid information for each. 8. A store communication product registration terminal is connected to each of a plurality of store management store processors by a first communication line, and each store processor is connected by a second communication line. The processor has a member file for accumulating and holding member management data including card valid / invalid identification data corresponding to the unique member identification data assigned to each member who has joined, and each terminal has Each has a card reader for reading card data such as the member identification data recorded on the member card to be distributed, and the first communication is performed in response to reading the card data of the member card by the card reader. Inquires about the member management data to the store processor connected by the line, and the member of the corresponding member identification data from the member file. In a store management system that takes in management data and processes transactions as a member based on this member management data, the terminal uses an input unit for inputting member identification data of a member card to be invalidated, and this input unit. An invalidation inquiry message including the input member identification data is transmitted to the store processor connected by the first communication line, and the store processor is configured to transmit the invalidation inquiry message to the store processor. The invalidation inquiry message receiving means for receiving the invalidation inquiry message transmitted by the terminal connected by, and the member file according to the reception of the invalidation inquiry message by the invalidation inquiry message receiving means. A file search means during invalidation processing that searches and determines whether or not the member identification data in the received message is set,
When it is confirmed by the file searching means during the invalidation processing that the corresponding member identification data is set, self-invalidation processing means for setting the card valid / invalid identification data corresponding to the member identification data in invalid information, and the invalidation inquiry. Invalidation notification message transmitting means for transmitting an invalidation notification message including member identification data in the invalidation inquiry message received by the message receiving means to another store processor connected by the second communication line; Included in the invalidation notification message receiving means for receiving the invalidation notification message transmitted by another store processor connected by the second communication line, and the invalidation notification message received by this invalidation notification message receiving means. Store invalidation processing means for setting valid / invalid identification data of the member file corresponding to the member identification data to be set to invalid information. Temu.