JP2001290995A - Point managing device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable one unified member's card to manage plural kinds of point systems with different point giving conditions. SOLUTION: This device is provided with a point planning file 5 for storing the identification information on a commercial transaction, in which a point system becomes a target, and setting information on point calculation for each of plural kinds of point systems with different point giving conditions and a point member file for storing the kind of the point system, to which a member client is admitted, for each of point members. The identification information on the commercial transaction with the point member and an article purchase amount in that commercial transaction are collected into a member purchase transaction file 8. Then, the article purchase amount of the commercial transaction to become the target in the point system, to which the member client is admitted, is acquired from the collected information for each of point member clients, a point is calculated from that amount and a privilege is given in exchange for this point.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a point management apparatus for managing a point system for giving points according to the purchase price of goods to commercial transactions with point member customers.

[0002]

2. Description of the Related Art In recent years, point systems have become widespread as a means of attracting customers in stores. This system calculates a point corresponding to the purchase amount each time a shopper who has become a point member shopping at a store, and accumulates the points for each customer. Then, when the points are accumulated, a reward such as a discount ticket is given to the customer in exchange for the points.

Conventionally, when operating this point system in a store, a member card which records a member identification number issued to each member who has contracted as a point member, a so-called member number, is created. A card reader capable of reading the record information of the membership card is provided at each POS (Point Of Sales) terminal in the store. In addition, the storage unit of the store computer for centrally controlling each POS terminal by connecting each POS terminal online stores the total points along with personal information such as name, contact information (telephone number, address, etc.) corresponding to each member number. Create a membership file to be created. further,
The member himself / herself operates a point inquiry terminal for inquiring the accumulated points and receiving a discount ticket corresponding to the accumulated points to the store computer online.

[0004] When registering sales data of a product purchased by a point member in a POS terminal, if the member card of the point member is read by a card reader,
An inquiry signal of the member number recorded on the member card is transmitted from the OS terminal to the store computer. In response, the store computer retrieves the member file and checks whether there is a record of the member number for which the inquiry was made. Then, the search result is transmitted to the inquiring POS terminal as a response signal.

[0005] In the POS terminal, if the response signal is an ACK response signal indicating that a record of the corresponding member number exists, points are calculated according to the purchase price of the purchased commodity registered for sale. . Then, the member transaction data including the member number of the point member and the point is transmitted to the store computer, and the member transaction is completed. On the other hand, in the store computer, each PO
The accumulated points of each point member stored in the member file are updated based on the member transaction data received from the S terminal.

When the point member operates the point inquiry terminal to read his / her own membership card with a card reader, the point inquiry terminal transmits an inquiry signal of the member number recorded on the member card to the store computer. You. In response, the store computer retrieves the member file and checks whether there is a record of the member number for which the inquiry was made. If there is, the accumulated points in the record are transmitted as a response signal to the point inquiry terminal of the inquiry source.

[0007] Then, in the point inquiry terminal, the responded total points are displayed on the display. Thereby, the point member can check his / her accumulated points at any time. Here, in order to receive a discount ticket in exchange for the accumulated points, the exchange points are input from the keyboard of the point inquiry terminal within the range of the accumulated points. Then, the printer of the point inquiry terminal operates, and a discount ticket of the amount corresponding to the exchange point is automatically issued. At this time, in the store computer, redemption points are subtracted from the accumulated points of the point member.

Conventionally, a point system has been realized with such a configuration. Here, the store computer functions as a point management device that manages a point system that gives points according to the purchase price of goods for commercial transactions with point member customers.

[0009]

However, in the conventional point management apparatus, it was not possible to manage a plurality of types of point systems having different point giving conditions with one unified member card. For this reason, for example, in a department store where a plurality of sales floors and retail stores with different product configurations are entered as tenants, an attempt is made to introduce a point system in which point grant conditions are different for each sales floor (retail store) or product type. However, there is a problem in that a membership card is required for each point system, and handling of the card becomes complicated when a shopper joins a plurality of point systems by himself. Also, since the store must manage multiple types of membership cards and issue them to customers who have become members, there is a concern that mistakes may occur such as accidentally issuing a membership card of another point system. Was. Moreover,
When one person joins a plurality of types of point systems, the point management device manages each member system as a separate member, so that it is inevitable that the amount of data to be managed becomes enormous.

The present invention has been made in view of such circumstances, and an object of the present invention is to provide a point management device which can manage a plurality of types of point systems having different point grant conditions with one unified member card. It is something to offer.

[0011]

According to a first aspect of the present invention, there is provided a point management apparatus for managing a point system for providing points according to the purchase amount of goods for a commercial transaction with a point member customer. Point information storage means for storing, for each of a plurality of types of point systems, identification information of a commercial transaction to which the point system is applied and setting information relating to point calculation, and for each point member, the points to which the member customer has joined Member information storage means for storing the type of the system, transaction information collection means for collecting identification information of the commercial transaction with the point member customer and the purchase price of the product in the commercial transaction, and for each point member customer from the information collected by the collecting means. Get the purchase price of the target commercial transaction with the point system that the member customer has joined And point calculating means for calculating a point from that amount, in which a privilege granting means to grant privilege in exchange for points that are calculated by the arithmetic means. Here, the point calculation means first obtains, for each point member customer, the type of point system to which the member customer has joined from the information stored in the member information storage means. Next, the identification information of the commercial transaction targeted by the point system to which the member customer has joined and the setting information regarding the point calculation are obtained from the information stored in the point information storage means. Then, from the information collected by the transaction information collection means, the merchandise purchase price of the commercial transaction whose identification information matches the target is acquired, and the points are calculated based on the setting information relating to the corresponding point calculation.

The invention described in claim 2 of the present application is the above-described claim 1.
In the invention described in the above, the point calculation means obtains, from the information collected by the transaction information collection means, the purchase price of the product in the target commercial transaction by the point system in which the member customer is enrolled for each point customer, and points based on the obtained amount This is a means for calculating points for each system, and the privilege giving means is a means for giving a privilege in exchange for the total points of the points calculated for each point system.

[0013] The invention described in claim 3 of the present application is the above-described claim 2.
In the invention described in the above, the point information storage means includes means for storing the expiration date of the point for each point system, and the privilege provision means provides the privilege in exchange for a point calculated for each point system which is near expiration date. It is something to do.

The invention described in claim 4 of the present application is the above-described claim 1.
4. The function according to any one of claims 1 to 3, wherein points rewarded by the privilege granting means are accumulated for each point system, and the cost burden is calculated and output for each point system from the accumulated points. Is provided.

[0015]

BRIEF DESCRIPTION OF THE DRAWINGS FIG. 1 is a block diagram showing a first embodiment of the present invention;
FIG. 1 is a schematic diagram of a store system according to an embodiment of the present invention. One store computer 1 and a plurality of P
The OS terminal 2 and the plurality of point inquiry terminals 3 are
A system is constructed by connecting mutually freely by a communication line 4 such as N (Local Area Network).

Each of the POS terminals 2 is for registering sales data of a product purchased by a shopper and printing and issuing a receipt, and a keyboard 2 for inputting product sales data.
1. A scanner 22 for reading barcodes, a display 23 for displaying prices and total prices of registered products to operators and shoppers, a printer 24 for printing receipts, etc., for storing cash and the like. Drawer 2
5 and the like, a card reader 2 capable of reading recorded information of a member card 26 issued to a point member.
7 is compatible with a conventionally known point system.

Each of the point inquiry terminals 3 is operated by a point member by himself / herself to refer to the accumulated points or to receive a discount ticket corresponding to the accumulated points. This is a conventionally known multimedia information transmitting terminal provided with a card reader 31 capable of reading information, a touch panel display 32 for displaying a point inquiry screen and the like, a printer 33 for printing and issuing discount tickets and the like.

The store computer 1 has a general function of collecting and totaling registered product sales data from each of the POS terminals 2 connected online and managing the sales and the like of the entire store. Manages a point system that gives points according to the purchase price of merchandise for each business transaction, and each point inquiry terminal 3 connected online
, And constitutes the point management device of the present invention.

That is, the store computer 1
In order to manage a plurality of types of point systems having different point grant conditions, a point plan file 5, a point member file 6, a member record file 7, and a member purchase transaction file 8 are stored in a storage medium such as a hard disk.
And the exchange history log file 9.

As shown in FIG. 2, the point project file 5 includes a point project number, a point project name,
It is a file for accumulating and storing a point plan record including items such as a point unit amount, a target POS number, a target classification number, an expense bearer code, and a point expiration date. Here, the point plan number is an identification number of each point system. The point plan name is a name arbitrarily set for each point system. The point unit amount is a purchase amount necessary for giving one point in the corresponding point system. The target POS number is
This is the ID code of the POS terminal 2 for which points are calculated in the corresponding point system, and a plurality of POS terminals 2 can be set. If the target POS number is “0”, all POS terminals 2 are to be calculated. The target classification number is a code of a product classification to be subjected to point calculation in the corresponding point system, and a plurality of target classification numbers can be set. When the target classification number is “0”, the products belonging to all the classifications are subjected to the point calculation. The payee code is a code that specifies the payee of the discount ticket issued in exchange for the points given by the corresponding point system, and sets and stores the payee name, etc. corresponding to this payee code. Another file exists. The point expiration date is the expiration date of points given by the corresponding point system.

Here, the point planning file 5 includes, for each of a plurality of types of point systems having different point provision conditions, identification information (a target POS number, a target classification number) of a commercial transaction to which the point system is applied and setting information relating to the point calculation. (Point unit amount).

As shown in FIG. 3, the point member file 6 is a file for accumulating and storing point member records including items such as a member number, a name, an address, and an enrollment flag for each point plan number. Here, the member number is a member-specific number assigned to a customer who has contracted as a point member, and a membership card 26 on which the member number is recorded is distributed to each point member. The name and address are the personal information of the member to which the corresponding member number has been assigned. The enrollment flag for each point plan number is a flag indicating whether or not the member to which the corresponding member number is assigned has joined the point system identified by the point plan number. Becomes "0" if you are not a member
Becomes

Here, the point member file 6 constitutes member information storage means for storing, for each point member customer, the type of point system to which the member customer has joined (enrollment flag by point plan number).

As shown in FIG. 4, the member result file 7 stores a member result record including items of a member number, a point plan number, a total purchase amount, a total point, and monthly points from the current month to n months before. This is the file to be stored. Here, the total purchase price is the total of the product purchase price when a commercial transaction is conducted between the member of the corresponding member number and the corresponding point plan number of the corresponding point system, and the cumulative points are the total points. It is the cumulative total of valid (exchangeable) points among the points calculated according to the product purchase price. Also,
The monthly points are obtained by subdividing the cumulative points by the given month. When the maximum validity period among a plurality of types of point systems is x, the number n of subdivided months is x or more.

The member purchase transaction file 8
Is a file for storing a member purchase transaction record including items such as a member number, a purchase classification code, a purchase amount, a purchase date and time, and a POS number, as shown in FIG. Here, the purchase classification code is the classification code of the product purchased by the point member of the corresponding member number, the purchase price is the purchase price of the product,
The purchase date and time is the purchase date and time of the product, and the POS number is the ID code of the POS terminal 2 that has registered and sold the product.

When the validity of the member card 26 read by the card reader 27 is verified and a member transaction is established, each POS terminal 2 generates the member purchase transaction record for each product registered for sale in the transaction. The store computer 1 has a function of collecting member purchase transaction records sent from each POS terminal 2 and sequentially storing the same in the member purchase transaction file 8. are doing. Here, the store computer 1 has a function as transaction information collecting means for collecting identification information (purchase classification code) of the commercial transaction with the point member customer and the purchase price (purchase price) of the product in the commercial transaction.

As shown in FIG. 6, the exchange history log file 9 is a file for storing an exchange history log record including items such as a point exchange date, a member number, an exchange point plan number, and exchange points. Here, the point exchange date is the date when the accumulated points are exchanged for the privilege, and the member number is the unique number of the point member who exchanged the accumulated points for the privilege.
The redemption point plan number is an ID code of a point system to which the points redeemed for the privilege are given, and the redemption points are points redeemed for the privilege.

FIG. 8 is a block diagram showing a configuration of a main part of the store computer 1, and a CPU (C
(Entral Processing Unit) 11. A ROM (Read Only Memory) 12 in which fixed data such as a control program executed by the CPU 11 at the time of startup is stored in advance;
Program RAM (Random Access Memory) 1 in which basic programs and business programs are loaded as needed
3. A data RAM 14 forming a memory area for storing various data, and a clock unit 1 for measuring the current date and time
5. A communication controller 16 for controlling data communication between each POS terminal 2 and each point inquiry terminal 3 via the communication line 4, an FDD (Floppy Disk Drive)
An FDD controller 18 for controlling the device 17 to read and write data recorded on a floppy (registered trademark) disk, and a HDD (Hard Disk Drive) device 19
HDD controller 110 for controlling the read / write of data recorded on the hard disk, a keyboard interface 112 for receiving a key signal input from a keyboard 111, and a display interface for outputting display image data to a display 113 114, a printer interface 116 for transmitting a print control signal to the printer 115, and the like.

Then, the CPU 11, the ROM 12,
Program RAM 13, data RAM 14, clock unit 1
5, communication controller 16, FDD controller 18,
The HDD controller 110, keyboard interface 112, display interface 114, and printer interface 116 are electrically connected by bus lines 117 such as an address bus and a data bus.

As shown in FIG. 9, the store computer 1 having the above configuration stores the current member number area 141, the previous member number area 142, the area 143 of the record counter A, and the area 14 of the inquiry flag in the data RAM 14.
4, a total point area 145, and a memory area of a work table 146 for temporarily storing the purchase amount and points corresponding to the enrollment plan number.

At a predetermined time after the store is closed, the store computer 1 sends the CPU 11 of FIG.
The program is configured to execute the point update process shown in the flowchart of FIG. That is, when the start of the point update processing is instructed, the CPU 11 sorts the member purchase transaction records stored in the member purchase transaction file 8 in ascending order of the member number as ST (step) 1. And after sorting, ST
2 as the current member number area 141 of the data RAM 14
And data "0" in the previous member number area 142, respectively.
Write. In step ST3, the record counter A in the counter area 143 of the data RAM 14 is reset to [0].

Next, if the record counter A is counted up by one in ST4, the transaction records in the order matching the record counter A (hereinafter referred to as A-th) are read from the member purchase transaction file 8 in ST5. Here, if the A-th transaction record exists in the member purchase transaction file 8 as ST6 and can be read, the member number of the A-th transaction record is overwritten in the current member number area 141 as ST7.

Next, in ST8, the data in the current member number area 141 is compared with the data in the previous member number area 142. Here, if the two data do not match and if the data in the member number area 142 is [0] last time in ST9, the process is performed when the first member purchase transaction record is read.
The data in the current member number area 141 is overwritten (copied) to the previous member number area 142. ST
As 11, the point member file 6 is searched using the data in the current member number area 141 as a search key. If a point member record whose member number matches the data in the member number area 141 this time is detected, the enrollment flag by point plan number of the record is checked, and the flag is set to “1”, that is, the enrolled point. Work table 146 with the point plan number of the system
Write all in the enrollment plan number area. After a while
Although not shown, if there is no point member record whose member number matches the data in the current member number area 141, and if there is no enrollment flag for each point plan number = 1, not shown. ,
The system error is notified, and this processing ends.

In ST12, the point plan file 5 is stored in the point plan number of the point system to which the member has joined.
And reads the point project record of the same point project number. Then, in step ST13, it is determined whether or not the transaction content of the Ath transaction record is a point target by referring to the commercial transaction identification information (target POS number, target classification number) in the point plan record. Specifically, when there is a point project record in which both the purchase classification code and the POS number of the Ath transaction record are set, and when there is a point project record in which either one is set and the other is “0” Then, it is determined that the object is a point object of the point system identified by the point project number in the point project record. Then, if it is determined that it is a point object, the purchase amount of the Ath transaction record is added to the purchase amount area of the work table 146 using the point plan number of the corresponding point system as the enrollment plan number (ST14). )
I do. If it is determined in ST13 that the object is not a point target, the process of ST14 is not performed.

Thereafter, returning to ST4, if the record counter A is counted up by 1, the A-th transaction record is read from the member purchase transaction file 8, and the processing after ST7 is executed again. If it is determined in ST13 that the points are to be pointed by a plurality of point systems, the purchase amount of the Ath transaction record is added to each purchase amount area in ST14. Alternatively, a priority is set in advance for each point plan number on the point plan file 5, and the purchase amount of the Ath transaction record is added to the purchase amount area corresponding to the enrollment plan number having the highest priority.

If the data in the current member number area 141 matches the data in the previous member number area 142 in ST8, the Ath member purchase transaction record is the transaction record read last time, that is, (A-1) Since the transaction is for the same member as the member purchase transaction record, the processes in ST10 to ST12 are omitted, and the process proceeds to the determination process in ST13.

In ST8, the current member number area 14
1 does not match the data in the previous member number area 142, and in ST9, the last member number area 142
Is not [0], the A-th member purchase transaction record is a transaction record read last time, that is, the (A-1) -th member purchase transaction record belongs to another member. The points are calculated for each point system based on the purchase amount for each number, based on the point reference amount of the point system identified by the corresponding plan number. Then, this point is temporarily stored in the corresponding point area of the work area (point calculation means).

Next, in ST16, the member record file 7 is searched with the data in the previous member number area 142 (member number of the A-1st member purchase transaction record). If a member record file record having the data in the member number area 142 as the member number is detected last time, the enrollment plan numbers stored in the enrollment plan number area of the work table 146 are sequentially read from the top. Every time the enrollment plan number is read, it is checked whether or not there is a record having the enrollment plan number read from the work table 146 as the plan number in the member result file record in which the data in the member number area 142 was previously used as the member number. If there is, the purchase amount corresponding to the enrollment plan number in the work table 146 is added to the total purchase amount of the member record file record. Further, a point corresponding to the enrollment plan number in the work table 146 is added to the total point and the current month point of the member record file record. Then, the process proceeds to ST10.

On the other hand, if there is no record having the enrollment plan number read from the work table 146 as the plan number, the previous member number area 142
The member record file 7 is added to the member record file 7 with the data inside the member record number and the enrollment plan number read from the work table 146 as the plan number. Then, the purchase amount corresponding to the enrollment plan number in the work table 146 is stored in the total purchase amount of the added member record file record. Also, the points corresponding to the enrollment plan number in the work table 146 are stored in the cumulative points and the current month points of the member record file record, respectively. After a while, ST
Proceed to step 10.

On the other hand, as a result of searching the member result file 7 with the data in the member number area 142 last time, if the member result file record having the data in the previous member number area 142 as the member number cannot be detected, the work The enrollment plan numbers stored in the enrollment plan number area of the table 146 are sequentially read from the top. Each time the membership plan number is read, the last member number area 1
42 is used as the member number and the work table 14
A member record file record having the enrollment plan number read from 6 as the plan number is added to the member record file 7. Then, the purchase amount corresponding to the enrollment plan number in the work table 146 is stored in the total purchase amount of the added member record file record. Also, the points corresponding to the enrollment plan number in the work table 146 are stored in the cumulative points and the current month points of the member record file record, respectively. After a while
The process proceeds to ST10.

Thus, every time the Ath member purchase transaction record is read from the member purchase transaction file 8, ST7 → ST8 → ST15 → ST16 → S
T10 → ST11 → ST12 → ST13 → ST14 → S
T4 (The previous member number and the current member number do not match,
In the case of a transaction record of a commercial transaction to be pointed in the point system in which the point member of the member number is enrolled this time), or ST7 → ST8 → ST1
5 → ST16 → ST10 → ST11 → ST12 → ST1
3 → ST4 (in the case of a transaction record of a commercial transaction in which the previous member number and the current member number do not match, and are not eligible for points in the point system in which the point member of the current member number is enrolled), or ST7 → S
T8 → ST13 → ST14 → ST4 (in the case of a transaction record of a commercial transaction in which the previous member number and the current member number match and the point member of the current member number is a member of the point system, or ST7 → Each process of ST8 → ST13 → ST4 (in the case of a transaction record of a commercial transaction in which the previous member number and the current member number match and the point member of the current member number is a member and is not a point target) is repeated.

If there is no A-th member purchase transaction record in the member purchase transaction file 8 in ST6 and it cannot be read, all records in the member purchase transaction file 8 are cleared in ST17 and this processing is performed. To end.

The CPU 11 of the store computer 1
As shown in the flow chart of FIG. 11, is always waiting for a command from the point inquiry terminal 3 connected online via the communication line 4 (ST21). The program is configured to execute the following processing each time a command is received (YES in ST22).

That is, when receiving the command from the point inquiry terminal 3, the CPU 11 determines whether or not the inquiry flag is set in the flag area 144 in ST23. If the in-query flag is not set, the type of the received command is recognized, and the processing corresponding to the type is executed.

Here, if the received command is a point inquiry command including the member number (YES in ST24), a cumulative point response process of the member number in the command is executed in ST25. In this process, first, the member record file 7 is searched with the member number in the point inquiry command, and all the member record records with the same member number are extracted. Then, if the corresponding member record can be extracted even for one record, the total points of the extracted member record are summed and the total points are stored in the total point area 145. Also, the member number in the point inquiry command is stored in the current member number area 141. Then, this is a process of transmitting the response command including the total points to the point inquiry terminal 3 that has transmitted the point inquiry command. If the corresponding member record record could not be extracted, only the response command of the total points = 0 is transmitted.

After this response processing is completed, if the inquiry flag is set in the flag area 144 in ST26,
Ends the point inquiry command reception processing and waits for the next command.

Even if the inquiry flag is set in ST23, the type of the received command is recognized, and the processing corresponding to the type is executed. Here, if the received command is an end command (YES in ST27), ST3
In step 4, the member number area 141 and the total point area 145 are cleared. If the inquiry flag in the flag area 144 is reset in ST35,
Ends the end command receiving process and waits for the next command.

On the other hand, if the received command is an exchange request command including an exchange point (YE in ST28)
S), The points in the accumulated point area 145 are compared with the exchange points in the received command as ST29.
As a result, if the exchange points exceed the points in the cumulative point area 145 (NO in ST30), it is not possible to issue a discount coupon for the exchange points, so that in ST31 the exchange request command is sent to the point of the sender of the exchange request command. Transmit to terminal 3. As described above, the exchange request command receiving process is completed, and the next command is awaited.

The exchange points are the total point area 145.
If the value is equal to or less than the point (YES in ST30), S
At T32, a command for issuing a discount ticket for the exchange points is transmitted to the point inquiry terminal 3 that has transmitted the exchange request command (privilege granting means).

Next, at step ST33, exchange point subtraction processing is executed. In this process, first, the member result file 7 is searched by the member number in the current member number area 141, and all the member result records with the same member number are extracted.
Next, the point plan file 5 is searched with the point plan number of the extracted member record, and the point expiration date is acquired for each point plan number. Then, based on the point expiration date for each point plan number, one monthly point having the least remaining expiration date is selected from the monthly points in the member result record extracted from the member result file 7. Next, the selected monthly points are compared with the exchange points. And if the monthly points are less than the exchange points,
At the same time, the monthly point is updated to [0] and the monthly point is subtracted from the exchange point. In addition, an exchange history log record is created and exchanged based on the current date measured by the clock unit 15, the member number and the point plan number in the member result record in which the monthly points are updated, and the update amount of the monthly points. Add to the history log file 9.

Next, one of the monthly points in the member record which is extracted from the member record file 7 is selected from among the monthly points having the next remaining expiration date, and is compared with the remaining points of the exchange points. If the monthly points are smaller than the remaining points, the monthly points are updated to "0" and the monthly points are subtracted from the remaining points. In the same manner as described above, an exchange history log record is created and added to the exchange history log file 9.

Thereafter, the same processing is repeated until the monthly points become equal to or more than the remaining points of the exchange points. If the monthly points with less remaining expiration date are equal to or more than the exchange points, the exchange points are subtracted from the monthly points. Further, the exchange history log record is created and added to the exchange history log file 9. Then, the exchange point subtraction processing ends.

Thereafter, the process proceeds to ST34, in which the current member number area 141 and the accumulated point area 145 are cleared. If the in-flight flag in the flag area 144 is reset in ST35, the end command receiving process ends, and the process waits for the next command.

In the monthly processing executed after closing the store on the last day of the month, the store computer 1 assigns each monthly point to the previous month for each member record stored in the member record file 7. In addition to shifting to points, processing for deleting expired points is performed.

Also, in the same monthly processing, the record of the month is extracted from the exchange history log records stored in the exchange history log file 9, and the exchange points of the extracted records are totaled by exchange point plan number. I do. When the transfer amount is calculated for each expense transfer destination from the result of the aggregation, the printer 115 is driven to automatically print out the plan-specific expense transfer list 70 in a format as shown in FIG. ing.

As described above, in the present embodiment, different point plan numbers are assigned to a plurality of types of point systems having different point provision conditions, such as the POS terminal 2 and the product classification, to which points are to be allocated, so that the points can be identified. ing. Then, a point project file 5 is provided in the store computer 1 functioning as a point management device, and identification information (POS number, product classification number) of a commercial transaction for the point system identified by the project number for each point project number; The setting information (point unit amount) related to the point calculation can be set and stored.

Also, an enrollment flag for each point plan number is added to the point member file 6 storing member information such as name and address for each point member customer, and the point customer is identified by the plan number. The system remembers whether or not the user has joined the system.

Further, among the commercial transactions processed in each POS terminal 2, the identification information of the commercial transaction with the point member customer and the purchase price of the product in the commercial transaction are collected in the form of the member purchase transaction record, and the member purchase transaction file 8 is collected. To accumulate. Then, after each store closing, from the member purchase transaction record stored in the member purchase transaction file 8, for each point member customer, the product purchase amount of the target transaction in the point system in which the member customer is enrolled is acquired, and from that amount, Calculate points.

More specifically, the type of the point system to which the member customer has joined is determined for each point member customer from the point plan number entry flag in the point member file 6. Next, the point system in which the member customer is enrolled acquires the identification information of the target commercial transaction and the setting information relating to the point calculation from the information stored in the point plan file 5. Then, from the member purchase transaction record stored in the member purchase transaction file 8, the merchandise purchase amount of the commercial transaction whose identification information matches the target is acquired, and the points are calculated based on the corresponding setting information regarding the point calculation.

Thus, it is possible to give a privilege, that is, a discount ticket, in exchange for the calculated points via the point inquiry terminal 3 connected to the store computer 1 online.

For example, when a product belonging to the product category [0211] or [0212] of wine is purchased at all the stores in the store, 1 point (expiration date is set to 12 months) is given to the purchase amount of 200 yen for the wine price. A point system "Wine Club" (point planning number = 01) that promotes sales of products, and sells it at the cosmetics counter in the store (POS terminals 2 of POS numbers [151] and [152] are installed) A point system "Cosmetic Members" (point plan number = 02) was planned to promote sales of cosmetics by giving 1 point (expiration date is 6 months) per purchase price of 100 yen to all products to be purchased And Then, the record R21, R2 shown in FIG.
2 is set and stored.

In addition, the point member "Jiro Yamada" with the member number = 00000001 is given the point system "Wine Club".
Only member, member number = 00000002 point member "Suzuki Yoko" has only joined the point system "Cosmetic Members", member number = 00000003 point member "Maruyama x child" has point system "Wine Club" and point system " Cosmetic Members "
Suppose you have joined the two. Then, the record R31, R32, and R shown in FIG.
33 is set and stored. At this time, one member card 26 in which the member number = 00000001 is recorded is issued to the point member “Yuro Yamada”, and the point member “Suzuki ○
For the "child", one member card 26 in which the member number = 00000002 is recorded is issued, and the point member "Maruyama x
For the "child", one member card 26 in which the member number = 00000003 is recorded is issued. That is, only one member card 26 is issued to the point member "Maruyama x child" who has joined the two point systems.

Now, it is assumed that records R41, R42, R43 and R44 shown in FIG. In other words, the accumulated points of the point member “Jiro Yamada” are 7 points for the point system “Wine Club”.
5 points (R41) and point member "Suzuki ○
The total points of "Child" are 201 points for the point system "Cosmetic Members" (R4
2) It is assumed that the total points of the point member "Maruyama x child" are 519 points, which is a total of 379 points for the point system "Wine Club" and 140 points for the point system "Cosmetic Members" (R43, R44).

In this state, today, each point member “Jiro Yamada”, “Yoko Suzuki”, and “X Maruyama” process the sales registration of the purchased product by each POS terminal 2, and as a result, Member purchase transaction records R51, R52, R shown in FIG.
It is assumed that 53, R54, and R55 have been accumulated. That is,
In the POS terminal 2 having the POS number [151], the merchandise belonging to the merchandise class [0100] purchased by the point member "Maruyama x child" (amount of 300 yen) and the merchandise belonging to the merchandise class [0101] purchased by the member (0101) are displayed. (Amount of 1,000 yen) is registered for sale (R51, R52), and the point member “Yamada @
And the product belonging to the product category [0211] (amount of 2,500 yen) purchased by “RO” and the product belonging to the product category [0212] (amount of 1,80) purchased by the point member “Maruyama x child”
0 yen) and a product (amount of 3,000 yen) belonging to the product classification [0212] purchased by the point member “Suzuki Yoko” are registered for sale (R53, R54, R55).

When the business is closed for one day, a point updating process is executed. As a result, the member purchase transaction records R51 and R52 are both records relating to transactions of merchandise sold and registered at the POS terminal 2 to be pointed in the point system “Cosmetic Members”, and the point member “Maruyama × child” is a point member. As a member of the system “Cosmetic Members”, 13 points are awarded for a total purchase price of 1,300 yen. The member purchase transaction record R53 is a record relating to the transaction of a product belonging to the product category to be pointed in the point system "Wine Club", and the point member "Jiro Yamada" is a member of the point system "Wine Club". 12 points are given for the purchase amount of 2,500 yen. The member purchase transaction record R54 is a record relating to the transaction of products belonging to the product category to be pointed in the point system "Wine Club", and the point member "Maruyama x child" is also a member of the point system "Wine Club". 9 points are given for the purchase price of 1,800 yen. The member purchase transaction record R55 is a record relating to the transaction of products belonging to the product category to be pointed in the point system "Wine Club", and the point member "Suzuki Yoko" is not a member of the point system "Wine Club". No points are awarded.

As a result, the accumulated points for the point system “Wine Club” of the point member “Jiro Yamada” are updated to 91 points, and the point member “Maruyama × Chi” is updated.
Point system "Wine Club" cumulative points have been updated to 388 points, member "Maruyama × child"
Of points system "Cosmetic Members" is updated to 153 points.

In this state, on the following day, the point member "Maruyama x child" operates the point inquiry terminal 3, selects the point inquiry mode, and places his / her own membership card in the card reader 3.
It is assumed that reading is performed at 1. Then, a point inquiry command is transmitted from the point inquiry terminal 3 to the store computer 1. In response to this, 541 points (388 + 153) are returned from the store computer 1 to the point inquiry terminal 3 as the total points of the point member “Maruyama × ko” and displayed on the display 32 of the point inquiry terminal 3.

Here, assuming that the point member "Maruyama x child" switches the point inquiry terminal 3 to the point exchange mode and touch-inputs 100 points as exchange points, the exchange request command is sent from the point inquiry terminal 3 to the store computer 1. Sent. In response, the store computer 1 responds to the point inquiry terminal 3 with a discount ticket issuing command of a discount amount of 100 yen, and the point inquiry terminal 3
The printer 33 prints and issues a discount ticket with a discount amount of 100 yen.

Also, in the store computer 1,
Exchange points are subtracted from the point member "Maruyama x child", and the total points are updated to 441 points.
At this time, the oldest monthly points for the point system "Wine Club" of the point member "Maruyama x Child" are 100 points 12 months ago, and the oldest monthly points for the point system "Cosmetic Members" are 5 months. If it was 50 points before, 100 points 12 months ago for the point system "Wine Club" will be subtracted. That is, a privilege is awarded in exchange for a point whose expiration date is closest.

Further, in the store computer 1, an exchange history log record indicating a history obtained by subtracting 100 points from the points of the point system "Wine Club" for the point member "Maruyama x child" is created.
It is added to the exchange history log file 9. Then, in the monthly processing performed at the end of the month or the like, the plan-specific expense transfer list 70 is printed out from the exchange history log records accumulated in the exchange history log file 9. There is an advantage that the cost transfer list by plan 70 can easily and accurately obtain the burden recipient of the expenses spent on the point system.

As described above, according to the present embodiment, the point plan file 5, the point member file 6, the member record file 7, and the member purchase transaction file 8
, It is possible to manage a plurality of types of point systems having different point giving conditions. Therefore, it is possible to easily introduce a plurality of types of point systems having different point giving conditions in one store or shopping center.
In this case, the member card 26 issued to one point member need only be one member even if the member enters a plurality of point systems, so that handling of the card does not become complicated. In addition, since only one type of member card 26 is required, there is no possibility that another type of member card will be issued. In addition, since it is not necessary to manage as a separate member when one person joins a plurality of types of point systems, the amount of data to be managed does not become enormous.

In addition, a discount ticket can be issued to a point member who has joined a plurality of point systems in exchange for the total points of points calculated for each point system. In addition, there is no inconvenience that the points of any one of the point systems expire and are discarded without reaching the minimum issue reference value of the discount ticket. In addition, since points near expiration are automatically selected from the points calculated for each point system and exchanged for a discount ticket, points that are lost due to expiration can be reduced as much as possible. Therefore, there is a high possibility that one point member joins a plurality of point systems, and an increase in point members and an increase in sales can be expected.

[0073]

As described above in detail, according to the first aspect of the present invention, it is possible to manage a plurality of types of point systems having different point giving conditions with a single unified membership card. It is possible to provide a point management device capable of improving the serviceability of the point system without complicated management. According to the second and third aspects of the present invention, in addition to the above-described effects, a plurality of types of point systems can be managed in a situation that is advantageous to the customer, and an effect of increasing the number of members can be expected. further,
According to the fourth aspect of the present invention, in addition to the above-described effects, there is an effect that the burden of the expenses spent on the point system can be easily and accurately obtained.

[Brief description of the drawings]

FIG. 1 is an overall view of a store system according to an embodiment of the present invention.

FIG. 2 is a structural diagram of a point project file of the store computer according to the embodiment.

FIG. 3 is a structural diagram of a point member file of the store computer according to the embodiment;

FIG. 4 is a structural diagram of a member record file of the store computer according to the embodiment;

FIG. 5 is a structural diagram of a member purchase transaction file of the store computer according to the embodiment;

FIG. 6 is a structural diagram of an exchange history log file of the store computer according to the embodiment.

FIG. 7 is an exemplary diagram showing a plan-based expense transfer list printed and issued from a store computer in the embodiment.

FIG. 8 is an exemplary block diagram showing a main configuration of the store computer according to the embodiment;

FIG. 9 is an exemplary view showing a main memory area formed in a RAM of the store computer.

FIG. 10 is a flowchart showing a main part of a point update process executed by the CPU of the store computer.

FIG. 11 is a flowchart showing a main part of a point inquiry response process executed by the CPU of the store computer.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... Store computer (point management device) 2 ... POS terminal 3 ... Point inquiry terminal 5 ... Point plan file 6 ... Point member file 7 ... Member achievement file 8 ... Member purchase transaction file 9 ... Exchange log file 26 ... Member card 27, 31… Card reader

Claims (4)

[Claims] Claims: 1. A point management device for managing a point system for giving points according to the purchase amount of goods to a commercial transaction with a point member customer, the point system comprising: Point information storage means for storing identification information of a target transaction and setting information relating to point calculation; member information storage means for storing, for each point member customer, the type of point system to which the member customer has joined; Transaction information collecting means for collecting identification information of the commercial transaction with the member customer and the purchase price of the product in the commercial transaction, and from the information collected by the collecting means, the point system is applied for each point member customer to which the member customer is enrolled. Points to obtain the purchase price of the commercial transaction and calculate points from the purchase price Computing means and a point management device being characterized in that; and a privilege providing means for providing a benefit in exchange for points that are calculated by the arithmetic means. 2. The point calculation means obtains, for each point member customer, the purchase price of a product in a target commercial transaction from the information collected by the transaction information collection means, and obtains a point from the amount. 2. The point management apparatus according to claim 1, wherein the means is for calculating points for each system, and wherein the privilege giving means is means for giving a reward in exchange for the total points of the points calculated for each point system. 3. The point information storage means includes means for storing the expiration date of points for each point system, and the privilege provision means provides a privilege in exchange for a point calculated for each point system which is near expiration date. The point management device according to claim 2, wherein 4. A function of accumulating points exchanged for a privilege granted by a privilege granting unit for each point system, calculating and outputting an expense burden for each point system from the accumulated points. The point management device according to any one of claims 1 to 3.