JPH07244769A - Automatic transaction system - Google Patents

Abstract

PURPOSE:To provide the automatic transaction system which enables a user to carry out a transaction accompanying the charge reception of an article, etc., without exclusively using a terminal device for a long time for one transaction. CONSTITUTION:This system is equipped with the terminal device 100 which reads transaction items consisting of alphanumeric and KANJI(Chinese character) data entered into a form, e.g. an article code, a delivery destination, etc., at the time of a purchase of an article optically as image data and a host computer 120 which is connected to the terminal device 100 on an on-line basis and has dealings with the user by using code data generated by recognizing the characters of the image data; and image data KANJI recognition in the transaction items is mainly performed on the host computer side. Image data of the delivery destination, etc., are transferred to generate a delivery slip and an address label. The host side is r loaded with the character recognition of handwritten KANJI, etc., which low in read recognition rate to prevent the user from exclusively using the terminal device for a long time for one transaction and the image data of the handwritten delivery destination, etc., are transferred to issue a delivery slip, etc., with characters that the article requesting user writes directly.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic transaction system capable of automatically selling goods and charges and automatically transferring public utility charges. The present invention relates to an automatic transaction system capable of recognizing a product and performing a procedure for purchasing and paying for a product and a procedure for transferring a utility bill.

[0002]

2. Description of the Related Art In recent years, as an article sales system, a customer operates an unmanned terminal device to place an order for a designated product in a central host computer, and the settlement is automatically sold and charged using a specific ID card of the terminal device. An automatic transaction system for storing is proposed. In this automatic transaction system, as described in, for example, Japanese Patent Application Laid-Open No. 2-144476, a customer selects an arbitrary product from a plurality of products displayed on a display unit of an order receiving terminal device, and selects the product. There is an example in which transaction items such as the address and the name are input to the handwritten character recognition unit to place an order for a product in the host computer, and the customer card information is transferred to the credit processing device to perform payment settlement.

Further, the stock status of the ordered products of the customer is stored in the stock management table on the host computer side,
A system for confirming the stock status of a product desired by a customer and then carrying out a shipping procedure for a product in stock is disclosed in JP-A-60-1.
It is described in Japanese Patent Publication No. 19670.

As a charge storage system which does not handle merchandise but automatically transfers money at a bank or the like by a customer operation, for example, as described in JP-A-62-46368, the name of the transfer person, The user hand-writes the transfer destination name, account number, etc. on the original slip, reads this original slip with an optical character reader, makes necessary corrections, and fixed information necessary for the transfer operation, such as the transfer person. It has also been proposed that a secondary slip such as a card in which a card is stored is created and the user easily transfers money by using the secondary slip.

[0005]

The above-mentioned automatic transaction system according to the prior art allows the customer to place an order for the product by handwriting input operation using the order-receiving terminal device, but the customer cannot select the product or the unfamiliar hand. Since the terminal device is exclusively used for the operations such as ordering and correction of erroneous inputs using the writing input device, there has been a problem that the order receiving terminal device is monopolized for a long time in one transaction. In addition, the delivery address and name of the shipping slip and address label are printed in print, which is mechanical.

Further, in the automatic transaction system for performing automatic transfer, which will be described later, when the characters etc. written on the original slip cannot be recognized by the optical character reader and the correction work occurs, the user who is unfamiliar with the operation can confirm the transaction item. Since a large number of items to be transferred are to be corrected, there is also a problem that the device is monopolized for a long time in one transaction, and there is also a problem that payment can be made only with a card.

[0007] An object of the present invention is to eliminate the above-mentioned problems caused by the prior art, that is, automatic sales and utility charges involving the storage of charges for goods etc. without the user having to monopolize a terminal device for a long time in one transaction. , Etc. can be automatically transferred,
Another object of the present invention is to provide an automatic transaction system capable of cash settlement.

[0008]

In order to achieve the above object, an automatic transaction system according to the present invention includes a terminal device for optically reading a transaction item consisting of alphanumeric characters and Chinese characters written on a sheet as image data, and the terminal. And a host computer connected online with the device and performing a transaction with a user using code data obtained by character recognition of the image data, wherein the host computer side mainly recognizes the image data Kanji in the transaction item. Is the first feature.

Further, the present invention is an automatic transaction system in which a transaction item written on a sheet is optically read as image data by a terminal device, and a transaction process is performed by a user on a host computer online connected to the terminal device. , The terminal device character-recognizes the image data of alphanumeric characters in the transaction item written on the paper, converts it into code data, and communicates with the host computer using the code data to communicate with the user. The second feature is that the terminal device carries out the transaction, and the host computer character-recognizes the Kanji image data of the transaction item after the terminal device-side transaction process and performs the host-side process.

Further, according to the present invention, a transaction item consisting of a commodity code and quantity consisting of alphanumeric characters and a requester and a destination including kanji is optically read as image data by a terminal device, and a host connected online with the terminal device. In an automatic transaction system that performs a product delivery process based on a transaction item from a user with a computer, the terminal device character-recognizes the product code and the image data of the quantity described on the paper and converts the code data into code data, While communicating with the host computer using the code data, the terminal device side transaction of the product order is performed with the user, and the host computer requests the transaction item and the delivery destination after the terminal device side product order transaction processing. The character recognition of the image data is performed to place a product order on the host side, and the requester and destination image data are To make the delivery process to create a packing slip, mailing labels copy to the third feature.

Further, according to the present invention, a transaction item mainly consisting of an account number and a transfer amount mainly consisting of alphanumeric characters and a transfer person and a subscriber name including kanji is optically read as image data by a terminal device, and online with the terminal device. In an automatic transaction system that performs a transfer process based on a transaction item from a user with a connected host computer, using code data obtained by character-recognizing and converting the image data of the account number and the transfer amount described on the form. The terminal device side transaction of the transfer is performed with the user, and the host computer character-recognizes the transferee and subscriber name image data of the transaction item after the terminal device side transfer transaction process, and performs the transfer process on the host side. The fourth feature is to carry out.

[0012]

In the automatic transaction system according to the first feature, the kanji character recognition error by the user on the terminal side is corrected by mainly recognizing the image data kanji in the transaction item written on the paper on the host computer side. By burdening the host side with such troubles, it is possible to carry out an automatic transaction with accommodating charges for goods etc. without the user having to monopolize the terminal device for a long time in one transaction.

In the automatic transaction system according to the second feature, the terminal device character-recognizes the alphanumeric image data, and the host computer character-recognizes the kanji image data of the transaction item after the terminal-device-side transaction process and the host-side process. By doing so, the host side bears the trouble of correcting incorrect kanji characters by the user on the terminal device side, so that the fee can be stored for goods etc. without the user having to monopolize the terminal device for a long time in one transaction. It is possible to carry out automatic transactions involving.

Further, in the automatic transaction system according to the third feature, the terminal device character-recognizes the image data of the commodity code and the quantity written on the paper and converts the image data into code data,
While communicating with the host computer using the code data, the terminal device side transaction of the product order is performed with the user, and the host computer image of the requester and the delivery destination of the transaction item after the terminal device side product order transaction processing. Kanji characters by the user on the terminal device side are recognized by character recognition of the data and ordering of products on the host side, as well as transfer processing of the image data of the requester and destination to create a shipping slip and address label. The host side bears the trouble of correcting the incorrect recognition, and the shipping slip and the address label are transcribed from the image data of the requester and the destination so that the user can monopolize the terminal device for a long time in one transaction. It is possible to carry out product delivery transactions without having to do it, and to create it with the characters handwritten by the product requester.

Further, the automatic transaction system according to the fourth feature is a terminal device for transfer with a user using code data obtained by character-recognizing and converting the image data of the account number and the transfer amount written on the paper. The user conducts a side transaction, and the host computer performs the transfer processing on the host side by recognizing the transfer person and subscriber name image data of the transaction item after the transfer transaction processing on the terminal device side, and the user performs the terminal transaction for one transaction. Transfer processing transactions can be performed without the equipment being occupied for a long time.

[0016]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT An embodiment of an automatic transaction system according to the present invention will be described in detail below with reference to the drawings. <System Configuration> FIG. 1 is a diagram showing a configuration of an automatic transaction system capable of performing automatic sales accompanied by storing charges for goods and the like and automatic transfer of public charges. This system is roughly divided into a terminal device 100 for a user to purchase and pay for goods and store public utility charges, and a host side connected to the terminal device 100 via a public line or the like. The device 100 includes an OCR recognizing unit 10 that optically reads characters, which are transaction items written on a predetermined sheet by a user, which will be described later.
6, a data input unit 107 for correcting characters and the like input from the OCR recognition unit 106, a card processing unit 104 for performing payment or storage processing using a card such as a cash card, and cash from a user. A cash handling section 105 for processing the above, a voice output section 108 for giving a voice guidance to the user, and items corresponding to the processing on the sheet, such as application date, price, insertion amount, change, terminal device number, etc. In order to communicate with a printing unit 109 for printing on paper, a receipt printing unit 110 for issuing a receipt for purchase of goods, a CRT 101 for displaying guidance and the like using an image to a user, and a host computer 120 described later. The communication control unit 103 and the main control unit 102 that controls these circuits and mechanisms.

On the host side, the OCR recognition device 12 for recognizing the OCR data received from the terminal device 100.
8, a product database 121 that stores management data such as product inventory, an application database 122 that stores product purchase application data, a customer database 123 that stores customer data such as a customer address and name, and the OCR recognition Dictionary data base 1 for storing Kanji data used for character recognition by the device 128, address data having a hierarchical structure, etc.
24, a shipping voucher issuing unit 127 that prints a shipping voucher for shipping products, a host-side terminal device 126 operated by an operator on the host side, these circuits and mechanisms, and the terminal device 10.
And a host computer 120 for controlling 0. Although only one terminal device is shown in the present embodiment, in the actual system, a plurality of terminal devices are provided at a remote place via the public line and the host computer 120 is provided.
Needless to say that it is connected to.

The product data format stored in the product database 121 is, as shown in FIG. 2A, a product code 201 for each product, a product name 202, a unit price 203, and a stock quantity 2
04 and the next arrival date 205 scheduled to be carried in next time, and the application data format stored in the application database 122 is, as shown in FIG. Quantity 211, presence / absence of “Noshi” and type 213, address 21 of the client who made the application
3, name 214, client telephone number 215, delivery address 2
16, a delivery destination name 217, and a delivery destination telephone number 218. All of these data are stored in each database as code data.

As shown in FIG. 4, the OCR sheet in which the user fills in product purchase details is an upper area in which a plurality of purchased product names and the like can be entered, and a request source area 7 which is a user.
05 and a delivery destination area 706. The purchase product name entry area is a product code entry area 701, a quantity area 703 for entering the order quantity of the product, and a “expert” for entering the presence and type of a “expert”. The request source area 7 includes an area 704 and an area 702 for entering a product name.
Reference numeral 05 denotes the address, telephone number, and name fields of the requester, and the delivery destination area 706 also includes address, telephone number, and name fields of the delivery destination. In the application form using this OCR paper, the entire application form is first read as image data by the OCR recognizing unit 106, and the product code such as a product code composed of alphanumeric characters handwritten in the area 701, the area 703 to the area 704, etc. Character recognition of data is performed and area 705
And 706, the data of the requester and the destination, and the kanji such as the product name in the area 702 are read as image data. That is, the terminal device in the present embodiment performs character recognition of the product code area 701 or the like made up of alphanumeric characters or the like having a low error recognition rate, and the request source area 705 in which the Chinese character or the like in which relatively un / erroneous recognition occurs is described. Data such as is read as image data.

Further, the OCR sheet for transferring utility charges such as electricity charges / gas charges / telephone charges / taxes is shown in FIG.
As shown in, a transfer notification table 51 taken into the terminal device 100 at the perforation and a transfer slip 52 returned to the transfer person are included. The transfer notification table 51 includes an area 501 in which an account number and an amount are entered and a transfer. It has an area 502 in which the subscriber name and transfer person indicating the destination are entered, an area 503 in which the ID number of the transfer person is written, and an area for a reception stamp, and the transfer slip 52 also has the account number, transfer amount, and subscriber. It is provided with an area for entering the name and transfer person, and an area for reception stamps and remarks. In each of the areas 501 to 503, the transfer destination often prints predetermined items such as an account number and an amount of money in advance as shown in the figure, but the transfer person completely fills in a blank form. It is also possible. Similar to the above, this application form is first read by the OCR recognizing unit 106 as an image of the entire application form, and the account number, the amount of money, and the ID number data of the transfer person are recognized therein, and the application form is entered in another area. The Kanji data of the subscriber name and transfer person are read as image data. That is, the terminal device in the present embodiment performs the character recognition of the account number and the like consisting of alphanumeric characters and the like having a low misrecognition rate similarly to the above, and the data of the transfer person etc. in which the Chinese character etc. in which the misrecognition occurs are described. Is to be read as image data.

<Product Sale Operation> Next, the product sale operation of the present automatic transaction system will be described mainly with reference to FIG. 3 showing a gift application processing flow and FIG. 6 showing a guide screen. First, the terminal device 100 is a CRT in the standby state.
An initial screen 60 shown in FIG. 6 is displayed on 101. This screen 60 will be described in this embodiment with a catalog menu 601 for instructing the display or request of a catalog, an event guide menu 604 for instructing the display of event guides such as bargains, a transfer menu 603 for instructing a transfer procedure according to an embodiment described later. A gift menu 602 for instructing a product sales procedure is displayed.

In this state, when the user selects the gift menu 602 on the screen 60 by means of a touch panel or the like to purchase the product, the terminal device 100 causes the voice output unit 108 to operate.
A screen 61 prompting the insertion of the OCR application form is displayed together with the voice guide by. As a result, when the user inserts the OCR application form in which the product code and the like are previously entered in the areas 701 to 706 by referring to the catalog or the like into the OCR recognition unit 106, the terminal device 100 causes the product code described in the OCR application form, Character recognition is performed by reading the number and the type of presence or absence of "noshi" (step 301 in FIG. 3). Terminal device 100
The communication control unit 1 sends application data including the code data based on the product code and the number of characters that have been recognized and the optically read product name / request source / delivery destination image data.
03 to the host computer 120 (step 302), and the host computer 120 which received this data refers to the product database 121 (step 304) and searches for the stock, and if there is no stock, the next arrival date, etc. The product data is returned to the terminal device 100 (step 305).

When the product data is in stock, the terminal device 100 receives the product data such as the product name based on the product code and the amount of money according to the ordered quantity (step 306),
As shown on the screen 62 of FIG. 6, the product name / product code and the amount of money 621 from the user are displayed, and the cash menu 623 and the credit menu 622 for selecting the payment method are displayed (step 307).

When the user selects the cash menu 623 and deposits cash, the "purchase amount" and the cash handling unit 105 by the user are displayed on the CRT 101 using the screen 65.
After displaying the "payment amount" based on the cash inserted into the, the receipt printing unit 110 issues a receipt, displays the screen 66, transfers the transaction data to the host, and ends the processing.
If the user pays by credit menu 622
If you select, a screen 64 prompting you to insert a credit card
Is displayed, and an input screen for the amount of money and personal identification number similar to the screen 65 is displayed and card processing is performed, then a receipt is issued by the receipt printing unit 110, the screen 66 is displayed, and transaction data is transferred to the host. To do. After this, the terminal device 100
The printing unit 109 prints the reception date, price, insertion amount, change, planned delivery date, the terminal device number, etc. on the inserted OCR application form and returns it to the user, and the process on the terminal device side is completed. These flows are step 30 in FIG.
Equivalent to 8 to 310. Also, at this point, the host computer 120 that received the transaction data in step 311
Updates the data indicating that the ordered number of the corresponding product in the product database 121 has been reserved, and stores the image data such as the delivery destination in the application database 122. If the user uses a credit card, the card information may be stored.

As described above, the automatic transaction system according to the present embodiment stores the application data including the code data obtained by character recognition of the product code and quantity stated on the application form and the Kanji image data such as the product name. It is transferred to the host computer 120 to perform a series of application and payment processing to the user, and the character recognition of the product name and name / address mainly consisting of Kanji data is performed on the host computer 120 side. That is, the automatic transaction system according to this embodiment is
After performing the process for the user by using the product code and the quantity of which the character recognition is performed on the terminal device 100 side, and receiving the transaction data (step 311 in FIG. 3),
Character recognition processing of product name / name / address etc. is performed by batch processing while referring to the OCR recognition device 128 on the host side and the dictionary database 124 storing general kanji / name / hierarchical address etc. (step 312), handwriting When there are unrecognizable characters due to Chinese characters, the administrator uses the host terminal device 126 to correct them (step 3).
After performing 13), by updating the application database 122, in addition to the user using the OCR application form in which the order details are described in advance, for example, the Kanji recognition process that causes a relatively large number of misrecognitions on the host side. By performing batch processing, it is possible to prevent a user from monopolizing the terminal device 100 for a long time in one transaction.

The reason for recognizing characters such as Chinese characters on the host side is that the recognition rate is high for characters consisting mainly of alphanumeric characters such as product codes, and conversely for handwritten characters containing Chinese characters such as names. Paying attention to the fact that Kanji can be recognized even if human beings intervene on the host side even if machine recognition is impossible, and if the terminal side bears the character recognition correction etc. This is because the time becomes redundant and the host side is burdened with this.

In addition, the automatic vending and fee storing system according to the present embodiment, after the application database updating process in step 314 described above is performed, the shipping slip issuing unit 127 is executed.
Copies the image data stored in the application database 122 such as the name and address of the delivery destination and the name and address of the requester, and issues the shipping slip including the destination label / "Noshi" if necessary using the necessary code data. To do. Therefore, the shipping slip according to the present embodiment can be created with the handwritten characters of the product requester for the delivery destination because the delivery destination and the name of the request source use the client's handwritten data.

If the ordered product is not in stock at step 305 in FIG. 3, the terminal device 100 displays the next scheduled storage date and its scheduled delivery date input from the host side to the user and provides voice guidance. Then, after confirming whether the delivery date is acceptable or not, it is possible to return to the step 308 and continue or interrupt the process after the receipt of the price. In addition, if the payment is not collected at the terminal device, such as when payment is made by postal transfer after the product arrives, FIG.
It is also possible to omit the middle price receiving step 308 and the receipt issuing step 309 and to transmit the transaction data to the host in step 310 to continue the processing. The data input unit 105 is not limited to the pen-touch type, but may be a bar code reader / push button /
Other means such as a voice recognition unit may be used.

As described above, the automatic transaction system according to the present embodiment recognizes and corrects handwritten Chinese characters having a relatively low character recognition rate on the host side as compared with a system in which the user corrects the character recognition result on the terminal side. By doing so, the terminal device occupation time in one transaction can be shortened, and since the image data in which the client handwritten the destination etc. of the shipping slip is copied, the shipping slip can be created without any discomfort.

In the above embodiment, the terminal device 10
Although an example of performing a part of OCR character recognition with 0 has been described, the present invention is not limited to this, and character recognition of a product code or the like may be performed on the host side.
This example is described at the end of the next example.

<Operation at the time of transfer> Next, an example of using the automatic transaction system according to the present embodiment for the transfer of public utility charges will be described. The transfer application form applied to this embodiment is an OCR sheet composed of the transfer notification table 51 and the transfer slip 52 as described above with reference to FIG. 5, and the following description will be made assuming that the terminal device 100 in the standby state is the CRT 101. An initial screen 60 shown in FIG. 6 is displayed on the screen, and a transfer menu 603 in which the user instructs a transfer procedure
Will be described with reference to the transfer processing flow shown in FIG.

When this user selects the transfer menu 603, the terminal device 100 reads the entire transfer sheet as image data by the OCR recognition unit 106 (step 701 in FIG. 7), and the account number and the amount of money in the image data. Area 501 and the transfer person's ID number area 503 are recognized and converted into code data, and the area 502 in which the other subscriber name and the transfer person's kanji data are written is recognized as image data. Next, the terminal device 100 is C
The billing contents and amount consisting of the account number converted into the code data, the amount and the transferee ID number, and the subscriber name and transferee name which are image data are displayed on the RT101 (step 702), and correction is made due to erroneous entry or the like. After confirming whether or not it is necessary / correcting it if necessary (step 703), the cash handling unit 105 or the card processing unit is responsive to the user's selection of cash or credit card payment as in the above embodiment. Using 104, the transfer fee acceptance processing (step 704) and the change return processing if necessary (step 70)
Perform 5).

When the transfer procedure by the series of users is completed, the terminal device 100 transfers the transfer data composed of the code data such as the account number and the image data of the transfer person via the communication control unit 103 to the host computer 12.
At the same time, the receipt printing unit 110 is used to print a receipt stamp in a predetermined column of the transfer sheet, and the processing on the terminal device side is completed. As shown in FIG. 9A, the transfer data format 90 transferred to the host computer 120 is a code data type account number 901, an amount 902, a customer number 905 corresponding to a customer ID number, and an image data type subscriber. It is composed of a name 903 and a transferee name 904. As described above, in the system according to the present embodiment, the terminal device 100 uses the account number written on the transfer form,
Image data mainly consisting of alphanumeric characters such as transfer amount and customer ID number is recognized by the terminal device side, and a series of transfer processing is performed to the user using these code data, mainly from kanji data. Character recognition of the name and address is characterized in that it is performed on the host computer 120 side as follows.

The transfer data 90 is received (step 70).
7) The host computer 120 which has performed 7) temporarily stores the transfer data 90 (step 708) and batch-processes the image data such as the subscriber name 903 and the transferee name 904 while referring to the dictionary database 124, and then OC.
Character recognition is performed using the R recognition device 128 and conversion into code data (step 709) is performed, and then the customer database 12
4 data is updated (step 710). This OC
When it is difficult to recognize a Chinese character in the R character recognition processing, the administrator operates the host-side terminal device 126 to refer to the image data and convert it into code data.

As described above, even when the automatic selling and fee storing system according to this embodiment is used for the transfer of public utility charges,
The terminal device side mainly recognizes alphanumeric characters having a relatively high recognition rate, and the host side batch-processes Kanji recognition processing of names and the like having a relatively low recognition rate to use the terminal device 100 in one transaction. It is possible to prevent the person from monopolizing for a long time. It should be noted that the transfer application form generally has the account number / transfer amount, etc. printed on paper in advance, depending on the transaction content, but these print characters are easy to recognize by OCR and are erroneously recognized. Since there are few cases, it is possible to surely recognize the account number and the like according to the present embodiment on the terminal side. Further, the update contents of the customer database may be updated by connecting online with a database of a financial institution, for example.

Further, in the above embodiment, the terminal device 10
Although the example in which the OCR character recognition is partially performed with 0 has been described, the present invention is not limited to this, and the host may be configured to perform character recognition of the area 501 such as the account number code. An embodiment will be described with reference to FIG.

First, the user selects the transfer menu 603 and the terminal device 100 reads the entire transfer sheet as image data by the OCR recognition unit 106 (step 801 in FIG. 8), and the account number and the amount of money in the image data. Area 501, transfer person ID number area 503, and area 50 in which subscriber name and transfer person's kanji data are written
The OCR data, which is the second image data, is transferred to the host computer 120. The format 91 of the transferred OCR data is the image data for uncharacter recognition which is read by OCR as shown in FIG. 9B.

This OCR data is received (step 80
3) The host computer 120 that has performed 3) performs character recognition of the OCR data with reference to the dictionary database 124 (step 804), and returns the transfer data of the identification result to the terminal device 100 (step 805).

The identification result format 92 of the data returned at this time is, as shown in FIG. 9C, the account number 91.
1, a money amount 912, a subscriber name 913, a transfer person name 914, and a customer number 915. If the character recognition is normally performed on the host side, all the data is returned to the terminal device 100 as code data. If the name or the like cannot be recognized in the character recognition, the host computer 120
Returns unrecognized image data to the terminal device 100 instead of code data of unrecognizable characters.

The terminal device 100 receiving this identification result format 92 (step 806) sends this data to C
The data is displayed on the RT 101 to prompt the user to confirm the data content, and the user corrects the data if necessary (step 80).
6) When these are completed, the cash handling unit 1 is selected according to the user's choice of cash or credit card payment as in the above embodiment.
05 or the card processing unit 104 is used to perform a transfer cost acceptance process (step 808) and a change return process (step 809) if necessary. When the transfer procedure by the series of users is completed, the terminal device 100 transmits the code data such as the account number and the image data when there are unrecognized characters to the host computer 120 via the communication control unit 103 ( At the same time as step 810), the receipt printing unit 110 is used to print on a predetermined column of the transfer sheet (step 811) and the processing on the terminal device side is completed. on the other hand,
When the received data is all code data, the host computer 120 that has received the data in step 812 updates the customer database 123 and ends the processing (step 813). If there is image data of unrecognized characters, the data is temporarily stored and the administrator refers to the image data while operating the host side terminal device 126 by batch processing and converts it into code data (step 814). Customer database 1 after doing
23 is updated and the process is terminated.

As described above, the automatic selling and fee storing system according to the present embodiment performs character recognition on the host side, and when there is an unrecognized character, returns the corresponding image data to the terminal device and confirms with the user. Then, the administrator recognizes unrecognized characters on the host side in one transaction by the terminal device 100.
It is possible to prevent the user from monopolizing for a long time.

In the above embodiment, an example in which all unrecognized characters are batch processed on the host side has been described. However, the present invention is not limited to this. For example, a plurality of candidate characters may be used for unrecognized characters. If it is mentioned, the data may be sent back to the terminal device in step 805 to prompt the user to make a selection, or a symbol “?” Indicating an unrecognized character or the like may be displayed on the terminal device. It may be configured to prompt the user to re-enter unrecognized characters by pen touch input, etc. With this configuration, the terminal device occupies a little longer time but the burden on the host side is reduced. Therefore, misrecognition can be further prevented. Further, in each of the above-described embodiments, the description has been made by taking the product purchase, payment and transfer as an example, but the present invention is not limited to this, and can be applied if the user fills in predetermined items on the OCR sheet and is an automatic transaction. Needless to say.

<Other Embodiment 1> The automatic transaction system according to the present invention is not limited to the above embodiment. For example, when a user makes an automatic sale or an automatic transfer of a utility bill, the handwritten character is image-processed. It is also possible to select whether to print it as a delivery address as it is or to convert it into a character code that has once been character-recognized and print it using a character font prepared in advance. Hereinafter, an embodiment of automatic vending with accommodating charges for goods will be described with reference to FIGS. 10 and 11. First, the terminal device 100 shown in FIG.
It is assumed that the initial screen 60 shown in FIG. 10 is displayed on the screen and the user fills in and inserts the OCR application form according to the screen 61. The terminal device 100 that has read this OCR paper
Reads characters (step 301), and the screen 61-
A is displayed to prompt the user to select the character type (handwriting / Gothic / Mincho / writing brush). When the user selects “handwriting”, the image data is sent as it is to the host side as application data (step 301). -A, step 301-
B, step 302), if other character type is selected, the character code data of the selected character typeface (font) is transmitted to the host side (step 301-A, step 301-C, step 302).

The host side receiving this application data issues a shipping slip in the character type (handwriting / Gothic / Mincho / writing brush) designated in step 315 through steps 303 to 315 as in the above embodiment. As described above, the automatic transaction system according to the present embodiment can issue the shipping slip by using the character type that the user likes.

<Other Embodiment 2> The automatic transaction system according to the present invention can save the labor of character recognition and confirmation processing by utilizing the erroneous characters / ill-written / incorrect characters of the user at the time of reading the OCR. This will be described with reference to FIG. In this embodiment, the application form O described in the above embodiment is used.
After performing the step 301 of CR reading to the step 312 of recognizing the transaction data to the OCR, it is judged whether or not the OCR recognition can be recognized due to a user's typographical error / ill-written / cursive character (step 301-A). ), If unrecognizable, use of image data (step 303-
B), that is, after issuing a voucher issuance using the image data, the shipping voucher is issued by handwritten characters of the user in steps 315 and 316.

When the OCR recognition is possible in step 313-A, the shipping slip is issued through the DB update (step 314) and the shipping data processing (step 315) as in the above embodiment. According to the present embodiment, automatic transactions can be continued even if the characters written by the user are typographical errors / ill-written characters.

As described above, according to the present invention, unrecognized OCR characters are mainly Kanji data such as names, and moreover, even if the KCR data cannot be recognized by OCR, it is often recognized by humans. Paying attention to, the terminal device or the host side recognizes the alphanumeric characters etc. necessary for the transaction, and the Kanji data such as the name is batch processed on the host side mainly after the user's transaction is completed. Occupancy time can be reduced. It is also possible to issue a shipping slip using the handwritten characters of the user.

[0048]

As described above, the automatic transaction system according to the present invention mainly recognizes the image data Kanji in the transaction items written on the paper on the host computer side, so that the user's Kanji characters on the terminal device side can be recognized. By burdening the host with mishandling such as erroneous recognition and correction, it is possible to carry out an automatic transaction with accommodating charges for goods etc. without the user having to monopolize the terminal device for a long period of time for one transaction.

Further, in the automatic transaction system according to the present invention, the host computer character-recognizes the Kanji image data of the transaction item after the transaction processing on the terminal device side and performs the host-side processing, so that the user's Kanji character error on the terminal device side occurs. By allowing the host to bear the troubles of recognition correction and the like, it is possible for the user to carry out an automatic transaction with accommodating the charges of goods etc. without the user having to monopolize the terminal device for a long time.

Further, in the automatic transaction system for conducting a commodity delivery transaction according to the present invention, the terminal device character-recognizes the image data of the commodity code and the quantity described on the paper and converts it into code data, and the host computer side the terminal device side. After the product order transaction process, the host side orders the product by recognizing the requester and destination image data of the transaction item, and at the same time, the requester and destination image data is transcribed to create a shipping slip / address label. By carrying out, the host side bears the trouble of correcting incorrect kanji characters by the user on the terminal device side, and the user carries out the product delivery transaction without monopolizing the terminal device for one transaction for a long time.
It can be created with the handwritten characters of the product requester.

Further, the automatic transaction system for conducting a transfer transaction according to the present invention uses the code data obtained by character-recognizing and converting the image data of the account number and the transfer amount written on the paper to make a transfer with the user. The terminal computer side transaction is performed, and the host computer character-recognizes the transferee and subscriber name image data of the transaction item after the terminal device side transfer transaction processing, and performs the transfer processing on the host side for use in one transaction. It is possible for a person to carry out a transfer processing transaction without monopolizing the terminal device for a long time.

[Brief description of drawings]

FIG. 1 is a diagram showing an embodiment of an automatic transaction system according to the present invention.

FIG. 2 is a diagram showing a product database and an application database configuration shown in FIG.

FIG. 3 is a process flow diagram when the automatic transaction system according to the present invention is applied to a commodity transaction.

FIG. 4 is a diagram showing an example of an OCR application form used for product transactions.

FIG. 5 is a diagram showing an example of a transfer application form when the automatic transaction system according to the present invention is applied to a transfer transaction.

FIG. 6 is a diagram for explaining a guide screen in the product transaction processing.

FIG. 7 is a first processing flow chart of the transfer transaction processing.

FIG. 8 is a second processing flowchart of the transfer transaction processing.

FIG. 9 is a diagram showing a data format used in the transfer transaction processing.

FIG. 10 is a diagram for explaining a guide screen in a commodity transaction process according to another embodiment 1.

FIG. 11 is a process flow chart when the automatic transaction system according to another embodiment is applied to a commodity transaction.

FIG. 12 is a process flow diagram when an automatic transaction system according to another embodiment 2 is applied to a commodity transaction.

[Explanation of symbols]

100: terminal device, 101: CRT, 102: main control unit, 103: communication control unit, 104: card processing unit, 10
5: cash handling unit, 106: OCR recognition unit, 107: data input unit, 108: voice output unit, 109: printing unit, 11
0: receipt printing unit, 120: host computer, 12
1: product database, 122: application database, 1
23: customer database, 124: dictionary database,
126: host side terminal device, 127: shipping slip issuing unit,
128: OCR recognition device.

─────────────────────────────────────────────────── ─── Continuation of the front page (51) Int.Cl. ⁶ Identification number Reference number within the agency FI Technical indication location G06K 9/00 Z 9289-5L G06F 15/30 M (72) Inventor Onbara Yubari, Owariasaichi, Aichi Machiikekami No. 1 Hitachi Ltd. Office Systems Division

Claims (4)

[Claims] 1. An automatic transaction system for conducting a transaction with a user, comprising: a terminal device for optically reading transaction items consisting of alphanumeric characters and kanji written on a sheet as image data; and the terminal device. A host computer that is connected online and uses the code data obtained by character recognition of the image data to conduct a transaction with the user, and the image data kanji character recognition in the transaction item is mainly performed on the host computer side. And an automatic trading system. 2. An automatic transaction system in which a transaction item written on a sheet is optically read as image data by a terminal device and transaction processing is performed by a user with a host computer online connected to the terminal device. Recognizes the image data of alphanumeric characters in the transaction items described on the paper, converts it into code data, and communicates with the host computer using the code data, and the terminal device side with the user. An automatic transaction system in which a transaction is performed and a host computer character-recognizes Kanji image data of a transaction item after the transaction processing on the terminal device side and performs the processing on the host side. 3. A transaction item consisting of a commodity code and quantity consisting of alphanumeric characters and a requester and a destination including kanji is optically read as image data by a terminal device and used by a host computer connected online with the terminal device. In an automatic transaction system that performs a product delivery process based on a transaction item from a person, the terminal device character-recognizes the image data of the product code and quantity described on the paper and converts the image data into code data, and the code data The terminal device side transaction of the product order is performed with the user while communicating with the host computer by using the host computer, and the host computer displays the request source and destination image data of the transaction item after the terminal device side product order transaction processing. While recognizing characters and placing an order for products on the host side, transfer the image data of the request source and the delivery destination An automatic transaction system characterized by performing delivery processing that creates votes and address labels. 4. A transaction item mainly consisting of an account number and transfer amount consisting of alphanumeric characters and a transfer person and subscriber name including kanji is optically read as image data by a terminal device,
In an automatic transaction system in which a host computer online connected to the terminal device performs a transfer process based on a transaction item from a user, the image data of the account number and the transfer amount described on the form is character-recognized and converted. The terminal device side transaction of the transfer with the user is performed using the code data, and the host computer character-recognizes the transferee and subscriber name image data of the transaction item after the terminal device side transfer transaction processing and the host computer An automatic transaction system characterized by carrying out a transfer process on the side.