JP2000242855A - System, device and method for automatic transaction - Google Patents

Abstract

PROBLEM TO BE SOLVED: To make recognizable and receivable all forms even if a recognition algorithm and a character dictionary for recognizing the form to be treated are not previously registered in a device. SOLUTION: When a form cannot automatically be recognized in the automatic transaction device 1, a recognition server 15 of a center system 12 automatically recognizes the form or an operator recognizes it. The obtained information is inputted from an input part 18, thus making it possible to receive the form which is not previously registered in the automatic transaction device 1. When a center system 12 can automatically recognize the form or the operator can recognize it, the recognition algorithm and the character dictionary, which are required for recognizing the form, are transferred to the automatic transaction device 12 through ISDN 21 or LAN 20. They are learnt and consequently, the form can automatically be recognized in the automatic transaction device 1 in subsequent transactions.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic transaction system and a transaction device comprising an automatic transaction device capable of recognizing various forms such as payment paper, and a center system having a server supporting the same. The present invention relates to an automatic transaction system, a transaction device, and a transaction method that prepares for the next and subsequent transactions by causing an automatic transaction device to learn even a form that is not registered in the device by automatic or clerk recognition on the center system side. .

[0002]

2. Description of the Related Art As an automatic transaction apparatus which requires recognition of various forms, there is a charge receiving machine for storing public charges such as taxes, membership fees, various loan transfers, and the like. For example, JP-A-2-
In the automatic payment machine for charges and the like described in Japanese Patent No. 242371, a bill (form) in which the charges and the like are written is read by a charge receiving machine (automatic transaction device), and the recognition result of the amount data and the like is displayed on a CRT (display unit). , And prompts the user to deposit cash based on the amount data, thereby accepting payment of a fee. This makes it possible to mechanize receipt of forms and streamline window operations. However, in this case, the upper limit of the deposit amount is set only for the payment paper that has already been registered, thereby reducing the time required for change preparation work and preventing a decrease in cash operation efficiency. are doing. Therefore, in the case of an automatic dispensing machine with a small memory capacity for registering a form format, at present, only a very limited type of public utility bill or the like can be accepted.

[0003]

As in the automatic payment machine described in the above publication, in a conventional automatic transaction apparatus, a recognition algorithm for recognizing a form to be handled, a character dictionary, and the like are registered in the apparatus in advance. It was necessary to keep it, and the form that was not registered could not be accepted. Therefore, it is conceivable to prepare a large-capacity memory in the automated teller machine so that it can accept as many types of public utilities as possible, but this requires an enormous capacity and makes the equipment larger. However, it is not practical because the installation area is increased, the installation allowable number is reduced, the cost is increased, and it is extremely difficult to register all forms in advance.

SUMMARY OF THE INVENTION An object of the present invention is to solve such a conventional problem, and it is possible to receive a utility bill or the like only with a relatively small-capacity memory. It is an object of the present invention to provide an automatic transaction system, a transaction device, and a transaction method that can recognize this with support and prepare for the next and subsequent times.

[0005]

In order to achieve the above object, in the automatic transaction system of the present invention, if the automatic transaction apparatus cannot automatically recognize the form, the center system automatically recognizes the form, or By recognizing the operator member, it is possible to accept a form that is not registered in the automatic transaction apparatus in advance. In addition, if the center system automatically recognizes the form, or if the operator can recognize the form, the recognition algorithm and character dictionary necessary for recognizing the form are returned to the automatic transaction device to learn it. In the next and subsequent transactions, the form can be automatically recognized by the automatic transaction device. For this purpose, a form number, a subscriber name, coordinates of a payment amount which is a coordinate of a starting point for writing the amount, an amount display range indicating the entire length of displaying the amount, and the like are registered in the automatic transaction apparatus. A table is provided, and a function for increasing the learning amount by additionally registering in the table in the order in which the information is sent from the center for forms that cannot be automatically recognized is provided, and means for that is provided. . The center system also automatically registers the recognition algorithm and character dictionary necessary for recognizing the format information and character information of the form, and automatically recognizes the recognition algorithm and character dictionary of the form held by the center system. Means are provided for transmission to the transaction device for learning.

[0006]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiments of the present invention will be described below in detail with reference to the drawings. FIG. 1 is a block diagram of an automatic transaction system according to an embodiment of the present invention. The automatic transaction system of the present invention includes an automatic transaction device 1 and a center system 12 connected via a network such as a LAN 20 and an ISDN 21. Center system 12
Is the recognition server 15 connected to the LAN 19, the display unit 1
6, an input unit 18, and a printing unit 17. The center system 12 has a function of supporting the form format of the automatic transaction apparatus 1 when the form is not registered. When the automatic transaction apparatus 1 cannot automatically recognize the form, the Upon receipt of the notification, the recognition server 15 automatically recognizes the recognition algorithm or the character required by the operator to recognize the format information and character information of the form from the input unit 18 such as a keyboard. A dictionary or the like is input and registered in a table in the recognition server 15, and the recognition algorithm, the character dictionary, and the like are transmitted to the automatic transaction apparatus 1 that has been notified. The automatic transaction apparatus 1 that receives the information registers the information in an internal table, so that the form can be accepted and paid for the current and subsequent times.

FIG. 2 is an external perspective view of the automatic transaction apparatus in FIG. The automatic transaction apparatus 1 has a form accepting function for inputting various forms such as utility bills, reads the amount of payment of the entered form, displays the amount on a display, and provides the user with cash or card. The user is allowed to select which one to pay. When a form not registered in the automatic transaction apparatus 1 is input, the form is automatically notified to a center system (see FIG. 1) connected via a network, and recognition required for recognition is performed. Ask them to send information such as algorithms and character dictionaries. Thereby,
Recognize forms in the same format from next time. At this time, if the automatic transaction apparatus 1 cannot recognize the information, only the expected standby time is displayed to allow the user to wait, or to input again after the scheduled time. FIG.
2, a display unit for displaying operation guidance for the customer, etc., 3 an input unit including a touch panel for inputting selection / confirmation, etc., 4 a form reading unit for receiving a form and reading an image, 5 a magnetic stripe A card reading unit for reading and writing the magnetic stripe of the card, a cash processing unit 6 for depositing / dispensing bills or coins, and a printing output unit 7 for printing a statement, receipt, and the like. The automatic transaction apparatus 1 is not provided with a bankbook reading section or a bankbook recording section, but can be attached as needed.

FIG. 3 is a functional block diagram showing the inside of an automatic transaction apparatus according to an embodiment of the present invention. Components having the same functions as those described with reference to FIG. 2 are denoted by the same reference numerals. The display unit 2, the input unit 3, the form reading unit 4, the card reading unit 5, the cash processing unit 6, and the print output unit 7 have been described with reference to FIG. Reference numeral 8 denotes a line I / F unit for communicating with a center system or the like. Reference numeral 9 stores a form recognition algorithm, a character dictionary, and the like which are deemed necessary in an area where the automatic transaction apparatus 1 is installed. A form recognition unit for recognizing 10 is a main control unit for controlling the whole, 11
Is a power supply unit for supplying necessary power to each unit. As is clear from FIG. 2, a portion (display portion 2, input portion 3, card reading portion) that also serves as a portion provided for depositing and withdrawing and transferring money to and from a financial institution account. Unit 5, cash processing unit 6, print output unit 7, line I / F unit 8, and power supply unit 11), a form reading unit 4 for reading the entered form for payment of utility bills, A form recognition unit 9 for recognizing the contents is newly provided. Note that the line I / F unit 8 notifies the center system via a line of a form that could not be recognized by the automatic transaction apparatus 1 and requests information for recognizing the form. In the automatic transaction apparatus 1, only basic ones of all the forms, such as a residence tax payment form, a withholding tax payment form, an electricity bill, a water bill, a telephone bill, a broadcast bill, a gas bill, various newspaper bills, For example, a registration table of only a utility bill payment recognition algorithm and a character dictionary is provided, and for these, a form format is automatically recognized, an automatic payment is prompted, the receipt is issued, and a receipt is issued. For other items, the server exchanges information with the server of the center system to transfer the information.

FIG. 4 is an operation flowchart when the automatic transaction system according to the present invention is used. FIG. 5 is a format diagram showing an example of a payment form, and FIG.
(B) and (c) are diagrams of information stored in a registration table in the automatic transaction device, in the recognition server, and in the case of a new form, respectively. FIG. 10 is a display screen diagram of the automatic transaction device and the center system. Hereinafter, the operation procedure will be described along the flowchart. The main control unit 10 of the automatic transaction apparatus 1 displays a transaction selection on the display unit 2 in a transaction selection waiting state (step 101). In this transaction selection display, FIG.
As shown in (a), payment / payment 3 which is a normal transaction
2. In addition to the transfer 33, a form payment button 34 is prepared. When the form payment button 34 is pressed by the customer who pays the form (step 102), the main control unit 1
0 indicates that the form is accepted on the display unit 2 (step 10).
3) Wait for insertion of the form. When the customer inserts the form into the form reading unit 4 (step 104), the form reading unit 4
Reads the form image (step 105), sends the image to the form recognition unit 9 in the automatic transaction apparatus 1 through the main control unit 10, and performs collation based on the stored recognition algorithm (step 106).

[0010] For example, in the case of accepting the electric power payment form of the A power company as shown in FIG. 5, first, the form code number * (in this case, "20") is read, and the form format corresponding to the number is determined. I do. The form recognition section 9 prepares a registration table as shown in FIG. Based on the code number, the display coordinates of each item such as a form type, a subscriber name, and a payment amount, a display range, and the like are collated, and a position where information on the form is written is determined and read (here, 3000). In the electric charge payment form shown in FIG. 5, it is determined from the code number 20 to the form of the electric power company based on the format data of FIG. 6A, and the payment amount is written in a range of 10 digits from the coordinates (50, 10). Therefore, the form recognition unit 9 reads the character information “3000” and recognizes that the payment amount is 3000 yen from the character dictionary.
When each item on the form can be read and automatically recognized in this way, a form image 37 is displayed as shown in FIG. 10 (b), and information (for the transaction with the automatic transaction apparatus) required from the recognition result is displayed. Payment account number 38, payment amount 39,
Payer name 40 etc.) is displayed on the display unit 2 (step 10).
7) Ask the customer to confirm that the information is correct. If the cancel button 41 is pressed, the transaction is stopped. Confirmation 42
Is pressed, as shown in FIG.
The payment method of 1 or cash 52 is selected and displayed (step 108). If the card payment 51 is pressed (step 109), the card is transferred from the card account by inserting the card, inputting the personal identification number, and confirming the transfer (steps 110, 111, 112). When the cash payment 52 is pressed (step 115), as shown in FIG. 10 (g), after a display 60 for prompting the input of a name and a telephone number is made, cash input, transfer confirmation, and change receipt (FIG. At 10 (h)) (steps 116, 117, 118, 119), a transfer is made. When the settlement processing is completed, as shown in FIG. 10 (f), a receipt is displayed, and a receipt is issued from the print output unit 7 (steps 113 and 12).
0) If the card payment was made, the card is returned (step 114) and the transaction is terminated.

Next, an embodiment in the case where the form recognition unit in the automatic transaction apparatus cannot recognize the form will be described. FIG. 7 is a functional block diagram inside the center system in FIG. FIG.
In the figure, 13 is an I / F section connected to the line I / F section 8 of the automatic transaction apparatus 1 shown in FIG. 3 via a LAN or the like, 14 is a main control section for controlling the entire center system, and 15 is generally used nationwide. Recognize the form recognition algorithm, etc.
A recognition server 16 for recognizing a form; 16 a display unit for recognizing an image on a display by an operator; 17 a printing unit for printing out an image;
Reference numeral 8 denotes an input unit for inputting form information. Automatic transaction device 1
The form that could not be recognized by is transmitted to the recognition server 15 of the center system 12 via a line, and a notification that recognition is impossible is performed. As described above, since the information of the nationwide form is registered in the server 15, the form that cannot be recognized is stored in the registration table in the server 15 (FIG. 6B).
Search) to see if it is. If it exists in the table, the registered information is transferred from the I / F unit 13 to the automatic transaction apparatus 1. If it does not exist in the table,
As shown in FIG. 10 (c), the guidance image is displayed to display the form image 42 and input the form information.
As shown in (d), the code number 46, the subscriber name 47,
By inputting information such as the payment amount coordinates (x, y) 47 and the amount display range 48 from the input unit 18, the input information is displayed on the screen. The input information is registered in a table in the recognition server 15 as new form format data as shown in FIG.
Is also transferred to the automatic transaction apparatus 1.

FIG. 8 shows that the automatic transaction apparatus cannot recognize the information.
It is an operation | movement flowchart at the time of collation by the recognition server in a center system. Hereinafter, description will be given along this flowchart. It is assumed that, as shown in FIG. 6A, only data 1 to 20 are stored in the format data of the form recognition unit 9 of the automatic transaction apparatus 1. At this time,
When the automatic transaction apparatus 1 receives the form with the form code number 50, even if the automatic transaction apparatus 1 reads the code number with the form recognition unit 9, the form format cannot be determined and cannot be recognized (step 121). As a result, the main control unit 10 of the automatic transaction apparatus 1 transmits the read form image itself from the line I / F unit 8 to the recognition server 15 in the center system 12 through a network line such as a LAN (step 122). The recognition server 15 stores, for example, a nationwide form recognition algorithm from 1 to 100 as shown in FIG. 6B so that more forms can be recognized. As a result, when a form not stored in the automatic transaction apparatus 1 itself is received (step 151), it can be automatically recognized through the recognition server 15. In the recognition server 15, as described above, the form data number is read from the form image in the same manner as the collation by the form recognition unit 9 in the automatic transaction apparatus 1, and the form format is determined (step 152). The display position is determined based on the format data, and the character information is read and recognized.

When the recognition server 15 can automatically recognize the information, the main control unit 14 in the center system 12 returns the information necessary for the transaction from the recognition result to the automatic transaction apparatus 1 (step 153). The apparatus 1 displays the recognition result on the display unit 2 (steps 123 and 124) and prompts the customer to confirm whether the information is correct. When the confirmation is pressed, the payment method is selected and displayed as described above (step 12).
5) Continue the transaction. If the payment method is a card (step 126), as in FIG. 4, the card is inserted, the personal identification number is entered, and the transfer is confirmed (steps 127, 128, 1).
29) A receipt is issued (step 130), and the card is returned (step 131). If the payment method is cash (step 132), the user inputs a name and telephone number, inserts cash, confirms a transfer, and receives change as in FIG. 4 (steps 133, 134, 135, and 136), and issues a receipt. (Step 137) to end the transaction (Step 1).
38). After the transaction is completed, a request for transmission of the recognition algorithm is made to the center system 12 (step 13).
9). Upon receiving the request (step 154), the center system 12 reads the recognition algorithm from the table and transmits it to the automatic transaction apparatus 1 (step 155).
The automatic transaction apparatus 1 that has received the information stores this information in the table of the form recognition unit 9 (step 142).

FIG. 9 is an operation flowchart in the case where the form is recognized by the operator in the center system when the recognition cannot be performed by the recognition server. Hereinafter, the operation when the recognition cannot be performed by the recognition server 15 in the center system 12 will be described. When the form code number itself cannot be read by the recognition server 15 and the form format cannot be determined, or when the position of predetermined character information is determined based on the recognition algorithm, but cannot be recognized due to handwritten characters or the like, or Recognition server 15 for new forms
In the case where the code number is not registered in the table inside, the form recognition by the operator input is performed. When the recognition server is not able to automatically recognize and input by an operator (step 161), the main control unit 14 of the center system 12 displays the form image on the display 16 or prints out the form image by the printer 17 (step 162). The operator looks at the image on the display 16 and checks each item information of the form (subscriber name, payment account number, payment amount,
The payer's name, address, telephone number, payment due date, etc. are input (step 163). The main control unit 14 in the center system 12 returns the information necessary for the transaction in the input item information to the automatic transaction apparatus 1 (step 164), and the received automatic transaction apparatus 1 displays an operator on the display unit 2. Is displayed (steps 98 and 99), and the customer is asked to confirm whether the information is correct. If Cancel is pressed, cancel the transaction. When the confirmation is pressed, the automatic transaction apparatus 1 displays a payment method selection and continues the transaction.

If the form recognition unit 9 in the automatic transaction apparatus 1 cannot automatically recognize the form, the recognition server 15 in the center system 12
In the above, it has already been described that the recognition result is returned to the automatic transaction apparatus 1 when the recognition is successful. However, as shown in the flowchart of FIG. After that, the automatic transaction apparatus 1 requests the center system to transmit a form recognition algorithm that could not be recognized by itself. The center system 12 having received the request transmits the recognition algorithm of the form held by the recognition server 15 to the automatic transaction apparatus 1. The received automatic transaction apparatus 1 stores it in its own form recognition unit 9.
For example, as shown in FIG. 6B, the format data of the code number 50 stored in the recognition server 15 is
This is added to the table of FIG. 6A of the form recognition unit 9 of the automatic transaction apparatus 1 which has not been stored. With this learning function, the automatic transaction apparatus 1 itself can automatically recognize the next time the form is inserted into the automatic transaction apparatus 1 from the next time. When the recognition server 15 cannot automatically recognize the form information and the operator inputs the form information, the center system 12 transmits the input result to the automatic transaction apparatus 1 as shown in FIG. 9 (step 164). (Step 165) to create a new recognition algorithm which has not been stored so far (Step 166). This new recognition algorithm is stored in the recognition server 15
(Step 167).

For example, as shown in FIG. 6B, it is assumed that the recognition server 15 has stored 100 pieces of form format data so far, and has received the form of the D telephone company for the first time. The display position and the like are designated by the operator's recognition of the D telephone company payment form, and the payment amount coordinates (20, 10) and the display range (10) as shown in FIG.
And the like are stored in the recognition server 15. On the other hand, after the transaction with the customer is completed (step 13).
8) Request the center system to transmit the new recognition algorithm for the form (step 139). Upon receiving the request, the center system 12 transmits the recognition algorithm to the automatic transaction apparatus 1 from the previously stored recognition server 15 (steps 168 and 169). As a result, even when the form recognition unit 9 or the recognition server 15 receives a form that is not stored, the automatic transaction apparatus 1 itself becomes an entry terminal, a new recognition algorithm is created in the center system 12, and the recognition algorithm is used. Automatic transaction device 1
In addition, by providing a learning function of sending the form to the recognition server 15 and newly storing the form, the automatic transaction apparatus 1 itself or the recognition server 15 can automatically recognize the form when the form is inserted into the automatic transaction apparatus 1 from the next time.

The payment amount coordinates of numerical values registered in the table as form information are represented by the distance on the horizontal line from the upper left end to the head of the amount column and the distance on the vertical line from the upper end to the amount column. However, other displays are acceptable. In addition, the amount display range is also represented by the number of digits, but if the width of one digit is different, the total length is different even if the number of digits is the same. Numerical values other than the above may be represented. In addition, instead of having the recognition algorithm and the character dictionary transferred from the center system 12, only the form code number is transferred, and it is determined that the form of the form code number has been input to the automatic transaction apparatus 1. , Can be transferred to the center system 12. Thereby, it is not necessary to update the registered contents of the automatic transaction apparatus 1 or to increase the capacity.

[0018]

As described above, according to the present invention, when a form cannot be automatically recognized by the automatic transaction apparatus, the center system automatically recognizes the form or recognizes it by an operator so that the automatic processing can be performed in advance. It is also possible to accept forms that are not registered in the transaction device. Further, if the center system automatically recognizes the form, or if the operator can recognize the form, the automatic transaction device learns a recognition algorithm and a character dictionary necessary for recognizing the form, so that the next and subsequent times can be obtained. In a transaction, the form can be automatically recognized by the automatic transaction device. As a result, the automatic transaction apparatus can recognize not only a nationwide form but also a form newly issued only in a specific area.

[Brief description of the drawings]

FIG. 1 is a block diagram of an automatic transaction system according to an embodiment of the present invention.

FIG. 2 is an external view of an automatic transaction apparatus having a form receiving function in FIG.

FIG. 3 is an internal functional block diagram of the automatic transaction apparatus with a form receiving function in FIG. 1;

FIG. 4 is an operation flowchart of the automatic transaction apparatus according to the embodiment of the present invention.

FIG. 5 is a payment form format diagram of an A power company as an example of a form to which the present invention is applied.

FIG. 6 is a storage information diagram of a form format data table showing an embodiment of the present invention.

FIG. 7 is an internal functional block diagram of a center system showing one embodiment of the present invention.

FIG. 8 is a flowchart of automatic recognition through a recognition server of a center system according to an embodiment of the present invention.

FIG. 9 is a flowchart of form recognition by an operator of a center system according to another embodiment of the present invention.

FIG. 10 is a screen view of a display unit of an automatic transaction apparatus and a center system according to an embodiment of the present invention.

[Explanation of symbols]

1: Automatic transaction device with a form receiving function 2: Display unit 3:
Input unit, 4: form reading unit, 5: card reading unit, 6: cash processing unit, 7: print output unit, 8: line I / F unit, 9: form recognition unit, 10: main control unit, 11: power supply Unit, 12: center system, 13: I / F unit, 14: center system main control unit, 15: recognition server, 16: display unit, 17: printing unit, 18: input unit, 19: LAN in center system, 2
0: LAN, 21: ISDN, 37, 42, 45: form image, 31, 43, 50, 60, 56, 70: guidance display field, 35, 41, 53, 57, 72: cancel button, 36, 42, 54, 58, 73: confirmation buttons.

Continued on the front page F term (reference) 3E040 AA03 AA06 BA07 CB04 EA10 FJ05 FK06 5B055 BB11 CB09 EE12 EE15 EE21 EE27 HA02 KK01 LL15 MM01 MM14 PA22 PA27 PA41 9A001 BB04 CC02 CC04 CC08 FF01 JJ12 KK63 JJ27

Claims (5)

[Claims] 1. A form reading section for reading format information and character information written on a form inserted from an insertion slot, and a recognition algorithm and a character dictionary holding the read format information and character information of the form. An automatic transaction device for automatically recognizing inserted forms and judging the processing content from the recognition result to conduct transactions, and connecting to the automatic transaction device via a network such as a LAN. An automatic transaction system comprising a center system which has been inserted into the automatic transaction device, wherein the automatic transaction device does not automatically recognize the inserted form, and the format information and characters of the form read by the automatic transaction device. Transmitting the information to the center system and receiving the format information and character information of the form returned from the center system, The center system automatically converts the format information and character information of the transmitted form by a recognition algorithm, a character dictionary, and the like possessed by the center system. An automatic transaction system comprising interface means for recognizing and returning a recognition result to the automatic transaction device. 2. The automatic transaction system according to claim 1, wherein the form is not automatically recognized by the automatic transaction apparatus in the center system, and the form is not automatically recognized by the center system. Output means for displaying the format information and character information of the form transmitted from the automatic transaction apparatus to the center system on a display provided in the center system, or for printing with a printer, and the format information of the displayed or printed form Means for inputting the recognition result to the center system by causing the operator to recognize the text and character information, and means for returning the recognition result of the form input to the center system to the automatic transaction apparatus. Automatic trading system characterized by the following. 3. An automatic transaction apparatus for performing a transaction by causing a customer to operate, a form reading unit for reading format information and character information written on a form inserted from an insertion slot, a format information of the read form, A form recognition unit that automatically recognizes character information based on the recognition algorithm or character dictionary that it has, a result of automatic recognition is displayed, and a card or cash payment method is selected. A display screen that displays guidance for inserting the card, entering the PIN, confirming the transfer, and issuing the receipt, and when cash is selected, entering the name and telephone number, inserting the cash, confirming the transfer, receiving the change, and issuing the receipt. And the center system connected via the line,
An automatic transaction apparatus comprising: a line interface unit for transmitting and receiving image information of a read form and format information and character information of an unregistered form. 4. An automatic transaction apparatus which is operated by a customer and recognizes an inserted form to conduct a transaction, and which is connected to the automatic transaction apparatus via a network such as a LAN to support the form recognition of the automatic transaction apparatus. An automatic transaction method comprising an automatic transaction device that cannot automatically recognize a form with the automatic transaction device, if the automatic transaction device cannot recognize the form with the center system. If the center system that received the notification can automatically recognize the form, the center system sends the form recognition algorithm and character dictionary held by the center system to the automatic transaction device, In the automatic transaction apparatus, the transmitted recognition algorithm and the character dictionary of the form are stored in the automatic transaction apparatus, and the form recognition algorithm of the center system is stored. By learning to the automatic transaction apparatus a character dictionary or the like are sequentially received, the next and subsequent transaction, an automated transaction method and performing automatic recognition of the form in the automatic transaction apparatus. 5. The automatic transaction method according to claim 4, wherein the form inserted by the automatic transaction device cannot be automatically recognized, and the form cannot be automatically recognized even by the center system. The center system displays the format information and character information of the form on a screen, or outputs the form information to a printer.
The center system side operator is made to recognize the form, guidance for inputting a recognition algorithm of the form and a character dictionary to the center system is displayed, and a recognition algorithm of the form input to the center system is displayed. And a character dictionary, etc., are transmitted from the center system to the automatic transaction apparatus. The automatic transaction apparatus stores the transmitted recognition algorithm of the form, the character dictionary, and the like in the automatic transaction apparatus. The automatic transaction device sequentially transmits the form recognition algorithm, the character dictionary, and the like input by the operator of the form to the automatic transaction apparatus, and stores and learns the form in the automatic transaction apparatus. An automatic transaction method characterized by performing recognition.