KR20000076599A - Automatic trade system, trade apparatus and trade method - Google Patents

Abstract

The present invention relates to an automatic transaction system, a transaction apparatus, and a transaction method. When the automatic transaction apparatus 1 cannot automatically recognize the document, the recognition server 15 of the center system 12 automatically recognizes the document. Or by inputting the information through the input unit 18 by the operator staff, it is possible to accept a document which is not registered in advance in the automatic transaction apparatus 1, and the center system 12 automatically receives the document. If it can be recognized or if it can be recognized by the operator staff, the recognition algorithm or text dictionary necessary for recognizing the slip is transmitted to the automatic transaction apparatus 1 via the ISDN 21 or LAN 20. By learning this, the document can be automatically recognized by the automatic transaction device 1 in a subsequent transaction, and a recognition algorithm or a text dictionary for recognizing the document to be handled is preliminarily installed. A technique is presented that allows all documents to be recognized and accepted, even if they are not registered within.

Description

Automatic trading system and trading device, and trading method {AUTOMATIC TRADE SYSTEM, TRADE APPARATUS AND TRADE METHOD}

The present invention relates to an automatic transaction system and a transaction apparatus comprising an automatic transaction apparatus capable of recognizing various documents such as a paper for payment and a server supporting the same, and particularly, to a slip that is not registered in the automatic transaction apparatus. It also relates to an automatic trading system, a trading apparatus, and a trading method in preparation for future transactions by learning the automatic trading apparatus through automatic or recognition by the staff in charge of the center system.

An automatic transaction apparatus that requires recognition of various documents includes a bill acceptor for storing public bills such as taxes, various fees, and payment of various loans. For example, in the case of an automatic payment machine such as a fee described in Japanese Patent Laid-Open No. 2-242371, a bill (slip) in which the fee is written is read out in a bill acceptor (automatic transaction apparatus), and the amount of money data. The result of the recognition is displayed on the CRT (display section), and the fee payment is accepted by prompting the user to deposit cash based on the amount data. This made it possible to mechanize the receipt of the slips and to rationalize the window work.

In this case, however, the upper limit of the deposit amount is set only for the papers already registered, thereby reducing the time required for preparing the change and preventing the deterioration of the operating efficiency of cash.

Therefore, in the case of an automatic payment machine having a small memory capacity for registering a slip sheet format, it is currently possible to accept only a very limited kind of utility bill.

In the conventional automatic transaction apparatus, such as the automatic payment machine described in the above publication, it is necessary to register a recognition algorithm or a text dictionary for recognizing a document to be handled in the device in advance, and an unregistered slip cannot be accepted. .

So, you can think of how to prepare a large amount of memory in the automatic transaction system so that you can receive as many types of utility bills as possible, but that would require a huge amount of capacity. On the other hand, not only does it reduce the number of installation allowances and increase the cost, but also it is not practical to register all the documents in advance.

The object of the present invention is to solve such a conventional problem, to enable the reception of utility bills, etc., even with a relatively small amount of memory, and to recognize them with the support of the center system even when a slip is not automatically recognized. The present invention provides an automatic trading system, a trading apparatus, and a trading method.

In order to achieve the above object, in the automatic transaction system of the present invention, when (1) the automatic transaction system cannot automatically recognize the document, the center system side recognizes the document by automatic recognition or by the operator's staff. Make sure to accept any unregistered slips.

(2) In the case of the automatic recognition of the slip or the recognition of the slip by the operator staff, the center system sends the recognition algorithm or the text dictionary necessary for recognizing the slip to the automatic transaction device and learns it. In order for the document to be automatically recognized by the automatic transaction system.

(3) For this purpose, a table for registering a document number, a subscriber's name, a payment amount coordinate, which is a coordinate at the time of writing the amount, and an amount display range indicating the total length of the amount is set up in the automatic transaction apparatus. In addition to having the function of increasing the amount of learning by registering additionally the documents that could be automatically recognized in the table in the order in which their information is sent, the means for providing the documents are provided.

④ The center system also transmits to the automatic transaction device the means for registering the recognition algorithm or the text dictionary necessary for recognizing the format information and the text information of the slip, and the recognition algorithm and the text dictionary of the slip held by the center system. To learn by doing so.

1 is a block diagram of an automatic transaction system showing an embodiment of the present invention.

FIG. 2 is an external view of an automatic transaction apparatus having a slip receipt function in FIG.

3 is an internal functional block diagram of an automatic transaction apparatus having a slip receipt function in FIG.

4 is a flowchart illustrating the operation of the automatic transaction apparatus according to the embodiment of the present invention.

5 is a schematic diagram of a payment slip of A utility company, which is an example of a slip to which the present invention is applied.

Fig. 6 is a storing information diagram of a journal format data table showing one embodiment of the present invention.

7 is an internal functional block diagram of a center system showing one embodiment of the present invention.

8 is a flowchart of automatic recognition through a recognition server of a center system according to an embodiment of the present invention.

9 is a flowchart of slip recognition by an operator of a center system according to another embodiment of the present invention.

10 is a display screen diagram of an automatic transaction apparatus and a center system according to an embodiment of the present invention.

<Explanation of symbols for main parts of drawing>

1: Automatic transaction device with a document receiving function 2: Display unit

3: Input unit 4: Document reading unit

5: card reader 6: cash processor

7: Printout section 8: Line I / F section

9: Journal Recognition Department 10: Subject Fisherman

11: power supply part 12: center system

13: I / F part 14: main system control part

15: recognition server 16: display unit

17: print portion 18: input portion

19: LAN in the center system 20: LAN

21: ISDN

31, 43, 50, 60, 56, 70: guidance display field 35, 41, 53, 57, 72: cancel button

36, 42, 54, 58, 73: OK button 37, 42, 45: Document image

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.

1 is a block diagram of an automatic transaction system showing one embodiment of the present invention.

The automatic transaction system of the present invention comprises an automatic transaction apparatus 1 and a center system 12 connected via a network such as a LAN 20 and an ISDN 21.

The center system 12 is comprised of the recognition server 15 connected to LAN 19, the display part 16, the input part 18, and the printing part 17. As shown in FIG.

The center system 12 has a function of supporting the case in which the document format of the automatic transaction apparatus 1 is not registered. If the automatic transaction apparatus 1 cannot automatically recognize the document, such a purpose is provided. After receiving the notification of the recognition server 15, or by the operator staff recognizes through the input unit 18, such as a keyboard to input the recognition algorithm or character dictionary necessary for recognizing the format information or character information of the slip and At the same time, they register in a table in the recognition server 15, and transmit their recognition algorithm, text dictionary, and the like to the automatic transaction apparatus 1 that has been notified. The automatic transaction apparatus 1 which has been passed these can register these information in an internal table, and can receive the said slip and perform a payment now and afterwards.

FIG. 2 is an external perspective view of the automatic transaction apparatus in FIG. 1.

The automatic transaction apparatus 1 has a document receiving function for inputting various documents such as utility bills. The automatic transaction device 1 reads the input amount of the entered document and displays the amount on the indicator to pay the user with cash or a card. Choose whether or not. In addition, when slips not registered in the automatic transaction apparatus 1 are entered, a recognition algorithm, a text dictionary, etc. necessary for automatically notifying and recognizing the center system (see FIG. 1) connected through the network are recognized. Receive information of Therefore, the next time, the documents of the same format can be recognized. If the automatic transaction apparatus 1 cannot recognize this time, the expected waiting time is displayed to allow the user to select whether to wait or input again after the scheduled time.

In Fig. 2, reference numeral 2 denotes a display unit for displaying operation guidance for a customer, reference numeral 3 denotes an input unit consisting of a touch panel for inputting selection / confirmation, etc., reference numeral 4 denotes a receipt of a document, and an image is read. Document reading unit, reference number 5 is a card reading unit for reading the magnetic stripe of the magnetic stripe card, reference number 6 is a cash processing unit for deposit and withdrawal of bills or coins, reference number 7 is a printout for printing a statement or receipt, etc. It is wealth. In addition, although the bank book reader and the bank book recorder were not provided in this automatic transaction apparatus 1, it can be provided as needed.

Fig. 3 is a functional block diagram of the inside of the automatic transaction apparatus showing one embodiment of the present invention.

In addition, the same code | symbol is attached | subjected about having the same function as the function demonstrated in FIG. The display unit 2, the input unit 3, the slip reader 4, the card reader 5, the cash processor 6, and the printout 7 are described in FIG. 2 and will be omitted. Reference numeral 8 denotes a circuit I / F unit for communicating with a center system and the like. Reference numeral 9 stores a recognition algorithm or a text dictionary of a document which is deemed necessary in an area where the automatic transaction apparatus 1 is installed. Slip recognition unit for performing the recognition of the slip, reference numeral 10 is a main control unit for controlling the whole, reference numeral 11 is a power supply unit for supplying the power required for each part.

As can be clearly seen in Fig. 2, a portion (display section 2, input section 3, card reader section 5), which is used for depositing and withdrawing or depositing money from or withdrawal from an account of a financial institution, In addition to the cash processing section 6, the printout section 7, the line I / F section 8 and the power supply section 11, a slip reading section 4 for reading the entered utility bill payment slip and an entered slip Slip recognition unit 9 for recognizing the contents of the newly installed. In addition, the circuit I / F unit 8 is for notifying the center system of a slip that has not been recognized by the automatic transaction apparatus 1 via the circuit, and requesting information for recognizing the slip.

In this automatic trading system (1), only the basic items among all the slips are paid, such as residence tax payment, withholding tax payment, electricity bill, water bill, telephone bill, broadcasting bill, gas bill, and various newspaper bills. Recognition algorithm for the payment statement and the registration table for the text dictionary are provided. For these, the document format is automatically recognized, prompt payment is made, and receipt is issued. For others, the information is transmitted to and received from the server of the center system.

Fig. 4 is a flowchart of the operation when the automatic transaction system according to the present invention is used, Fig. 5 is a format diagram showing an example of a payment slip, and Figs. 6 (a) (b) and (c) are each automatic transactions. Fig. 10 is a diagram showing the storage information of the registration table in the device, in the recognition server and in the case of a new document, and Fig. 10 is a display screen diagram of the automatic transaction device and the center system.

The operation procedure will be described below according to this flowchart.

The main control unit 10 of the automatic transaction apparatus 1 makes a transaction selection display on the display unit 2 as a transaction selection wait state (step 101). In this transaction selection display, as shown in Fig. 10A, a slip payment button 34 is provided in addition to the deposit, payment 32, payment 33, and the like, which are ordinary transactions. When the slip payment button 34 is pressed by the customer who makes slip payment (step 102), the main control unit 10 displays the receipt of the slip on the display unit 2 (step 103), and waits for insertion of the slip. When the document is inserted into the document reading unit 4 by the customer (step 104), the document reading unit 4 reads the document image (step 105), and the image is transferred through the main control unit 10 through the automatic transaction device ( 1) Inquiry is made on the basis of the recognition algorithm stored in the slip recognition section 9 (step 106).

For example, in the case of receiving the electric charge payment slip of the A utility company as shown in Fig. 5, the document format corresponding to the number is first determined by reading the document code number (&quot; 20 &quot; in this case). In the slip recognition section 9, a registration table as shown in Fig. 6A is prepared. From the code number, each item display coordinate such as the document type, the subscriber name or the payment amount, the display range, etc. are combined to determine the position where the information on the document is written and read it (here 3000). In the electricity bill payment slip of FIG. 5, it is determined from the code number 20 that it is a slip of the utility company A through the format data of FIG. 6 (a), and the payment amount is written within the 10-digit range through the coordinates 50 and 10. Since the document recognition unit 9 reads the character information &quot; 3000 &quot;, it recognizes that the payment amount is 3000 yen in the character dictionary.

In this way, if each item on the document can be read and automatically recognized, the document image 37 is displayed as shown in Fig. 10 (b), and the information necessary for the transaction in the automatic transaction device (payment) is recognized from the recognition result. The account number 38, the payment amount 39, the name of the payer 40, etc.) are displayed on the display unit 2 (step 107), and the customer is checked whether the information is correct. If cancel 41 is pressed, the transaction is aborted. When the confirmation 42 is pressed, a selection indication of the payment method of the card 51 or the cash 52 is made as shown in Fig. 10E (step 108). When the card payment 51 is pressed (step 109), card insertion, password input and replacement confirmation (step 110, 111, 112) are replaced from the card account. In the case where the cash payment 52 is pressed (step 115), as shown in Fig. 10 (g), after displaying the indication 60 for prompting the input of the name and telephone number, the cash input, the payment confirmation and the change receipt (Fig. 10) are shown. (h)) (steps 116, 117, 118, and 119). After the payment process is completed, a receipt is issued from the printing unit 7, indicating that the receipt is received as shown in FIG. 10 (f) (steps 113 and 120), and if the card was paid, the card is returned ( Step 114) End the transaction.

Next, an embodiment in the case where the slip recognition unit in the automatic transaction apparatus was not recognized will be described. FIG. 7 is a functional block diagram of the inside of the center system in FIG.

In Fig. 7, reference numeral 13 denotes an I / F unit connected to the circuit I / F unit 8 on the side of the automatic transaction apparatus 1 shown in Fig. 3 via a LAN, and reference numeral 14 denotes a main for controlling the entire center system. The control unit, reference numeral 15, is a recognition server for storing the recognition algorithms of the documents generally used throughout the country, and reference numeral 16 is a display unit for recognizing an image on a display by an operator staff, and a reference number. 17 is a printing unit for printing out an image, and reference numeral 18 is an input unit for inputting document information.

Regarding the slip which was not recognized by the automatic transaction apparatus 1, it is transmitted to the recognition server 15 of the center system 12 via a line, and a notification that it cannot be recognized is made. As described above, since the information of the national-scale slips is registered in the server 15, a search is carried out by searching whether or not a slip that has not been recognized is in the registration table (see Fig. 6 (b)) in the server 15. do. If present in the table, the registered information is transmitted from the I / F unit 13 to the automatic transaction apparatus 1. If it is not present in the table, as shown in Fig. 10 (c), the document image 42 is displayed and at the same time, a guidance indication of inputting the document information appears. By inputting information such as code number 46, subscriber name 47, payment amount coordinates (x, y) 48, amount display range 49, etc. via input unit 18, Display information. The input information is registered in a table in the recognition server 15 as new slip format data as shown in Fig. 6C, and is also transmitted from the I / F unit 13 to the automatic transaction apparatus 1 as well.

Fig. 8 is a flowchart of the operation when the automatic transaction apparatus becomes inaccessible and inquires from the recognition server in the center system.

Hereinafter, a description will be given according to this flowchart. It is assumed that only the data from 1 to 20 are stored in the format data of the slip recognition unit 9 of the automatic transaction apparatus 1 as shown in Fig. 6A. At this time, when the automatic transaction device 1 receives a document with the document code number 50, the automatic transaction device 1 cannot determine the document format even if the document number is read by the document recognition unit 9, and the document is recognized. It becomes impossible (step 121). Therefore, the main control unit 10 of the automatic transaction apparatus 1 transfers the read document image itself from the line I / F unit 8 to the recognition server 15 in the center system 12 via a network line such as a LAN. Transmit (step 122). For example, as shown in Fig. 6 (b), the recognition server 15 stores the national recognition algorithm of the letters from 1 to 100, so that more documents can be recognized. As a result, upon receipt of a slip which is not stored in the automatic transaction apparatus 1 itself (step 151), the recognition server 15 can automatically recognize it. In the recognition server 15, the document format is determined by reading the document data number from the document image as in the inquiry from the document recognition unit 9 in the automatic transaction apparatus 1 as described above (step 152). The display position is determined based on the format data, and the character information is read and recognized.

If the recognition server 15 can automatically recognize, the main control unit 14 in the center system 12 returns the information necessary for the transaction to the automatic transaction apparatus 1 in the recognition result (step 153), and receives the received automatic. The transaction apparatus 1 displays the recognition result on the display unit 2 (steps 123 and 124), and confirms whether or not the information is correct to the customer. If confirmation is pressed, a selection of the payment method is indicated as described above (step 125), and the transaction is continued.

If the payment method is a card (step 126), as in FIG. 4, a card is inserted, a password is entered, and a replacement confirmation is performed (steps 127, 128, 129) to issue a receipt (step 130), and the card is returned (step). 131). In addition, when the payment method is cash (step 132), as in FIG. 4, name and phone number input, cash input, payment confirmation, change receipt (step 133, 134, 135, 136), and a receipt is issued. (Step 137) The transaction ends (step 138). After the transaction is finished, the center system 12 issues a request to transmit a recognition algorithm (step 139). When the center system 12 receives the request (step 154), the recognition algorithm is read from the table and transmitted to the automatic transaction apparatus 1 (step 155). Receiving this, the automatic transaction device 1 stores this information in a table of the slip recognition unit 9 (step 142).

Fig. 9 is a flowchart of the operation when a slip is recognized by an operator in the center system when it is not recognized by the recognition server.

Hereinafter, the operation in the case where the recognition server 15 in the center system 12 is also unrecognizable will be described. If the document format number cannot be determined because the document code number itself cannot be read by the recognition server 15, or the position of predetermined character information is determined based on a recognition algorithm, it can be recognized due to handwritten characters or the like. In the case where there is no code or when a code number is not registered in the table in the recognition server 15 as a new document, the document recognition by the operator's staff is performed.

If the automatic recognition is not possible even with the recognition server and is passed to the input of the operator (step 161), the main control unit 14 of the center system 12 displays the document image on the display 16 or the printer 17. And prints (step 162). The operator employee views the image on the display 16 and inputs the item information (subscriber name, payment account number, payment amount, name, address, telephone number, payment date, etc.) of the slip (step 163).

The main control unit 14 in the center system 12 returns information necessary for a transaction from the input item information to the automatic transaction apparatus 1 (step 164), and the received automatic transaction apparatus 1 returns the display unit 2. The operator's input result is displayed (steps 98 and 99) to confirm whether or not the information is correct to the customer. If cancel is pressed, the transaction is aborted. When the confirmation is pressed, the automatic transaction apparatus 1 displays the selection method of the payment method and continues the transaction.

If automatic recognition is not possible in the ticket recognition unit 9 in the automatic transaction apparatus 1, the recognition server 15 in the center system 12 performs an inquiry, and if it can be recognized here, the recognition result is received. Returning to the automatic transaction apparatus 1 has already been described, but in the flowchart of FIG. 8, after the transaction with the customer is terminated, as shown after the transaction termination 138, the automatic transaction apparatus 1 can recognize itself. The center system is required to transmit the identification algorithm of the document which could not be found. Upon receiving the request, the sensor system 12 transmits to the automatic transaction apparatus 1 the recognition algorithm of the document held by the recognition server 15. The received automatic transaction device 1 is stored in its own slip recognition section 9. For example, as shown in Fig. 6B, the recognition server 15 stores the format data of the code number 50, which is stored in the slip recognition unit 9 of the automatic transaction apparatus 1, which is not stored. It is added to the table (FIG. 6 (a)). By this learning function, the automatic transaction apparatus 1 itself can recognize itself automatically even if the said document is inserted into the automatic transaction apparatus 1 from now on.

In addition, when automatic recognition is not possible in the recognition server 15 and the slip information is inputted by the operator, the input result is transmitted to the automatic transaction apparatus 1 as shown in FIG. 9 (step 164). The center system 12 creates a new recognition algorithm that has not been stored so far by specifying format information such as the origin of the slip, the display position of each item, etc. to the operator staff (step 166). This new recognition algorithm is stored in addition to the format data of the recognition server 15 (step 167).

For example, as shown in Fig. 6 (b), it is assumed that the recognition server 15 has stored 100 slip format data so far and has received the slip of the D telephone company for the first time. A display position and the like are designated by the operator's telephone company's payment slip, and data such as the payment amount coordinates 20 and 10 and the display range 10 as shown in FIG. Remember in 15). On the other hand, after the transaction with the customer (step 138), the automatic transaction apparatus 1 requests the center system to transmit the new recognition algorithm of the document (step 139). Upon receiving the request, the center system 12 first transmits the recognition algorithm from the stored recognition server 15 to the automatic transaction apparatus 1 (steps 168 and 169). Therefore, even when the slip recognition section 9 or the recognition server 15 receives a slip that is not stored, the automatic transaction apparatus 1 itself becomes an entry terminal and a new recognition algorithm is created in the center system 12. By sending the recognition algorithm to the automatic transaction apparatus 1 and the recognition server 15 so as to have a learning function of storing the data newly, the automatic transaction apparatus 1 itself even if the document is inserted into the automatic transaction apparatus 1 in the future. Or it can be automatically recognized through the recognition server (15).

In addition, the payment amount coordinate of the numerical value registered in the table as information of a document is represented by the distance on the horizontal line from the upper left to the front part of the amount of money, and the distance on the vertical line from the upper part to the amount of money column. Do. In addition, although the amount display range is also shown by the number of digits, when the area for one digit is different, even if the number of digits is the same, the total length is different, so all of these may be displayed, such as displaying all of them.

Instead of receiving the recognition algorithm or the text dictionary from the center system 12, only the document code number is received, and after determining that the document of the document code number has been entered into the automatic transaction apparatus 1, the center system 12 ) Can also receive transmissions. Therefore, it is not necessary to update the registration contents or increase the capacity of the automatic transaction apparatus 1 side.

As described above, according to the present invention, when automatic recognition of the document cannot be performed in the automatic transaction apparatus, the automatic recognition or operator staff recognizes the document on the center system side, so that the automatic transaction apparatus does not register in advance in the automatic transaction apparatus. Documents can also be accepted. In addition, when the automatic recognition of the slip or the operator staff can recognize the slip on the center system side, the automatic transaction apparatus can learn the recognition algorithm or the text dictionary necessary for recognizing the slip. Therefore, in subsequent transactions, the document can be automatically recognized by the automatic transaction apparatus. As a result, the automatic transaction apparatus can recognize the documents of the national scale, and can support the newly issued documents only in a specific region.

Claims (20)

A ticket reader which reads the information described in the slip inserted into the insertion slot, and a ticket recognition section that recognizes the information of the document read by the ticket reader, and performs a transaction according to the recognition result by the ticket reader. Performing automatic trading device, An automatic transaction system comprising a center system connected through the automatic transaction apparatus and a network, The automatic transaction device, When the slip recognition unit is unable to recognize the slip, the slip recognition unit has a transceiver for transmitting the information of the slip read by the slip reading unit to the center system and receiving a recognition result returned from the center system. The center system, And a transmitting / receiving unit for receiving the information of the slip sent from the automatic trading apparatus, recognizing the received information of the slip and transmitting the recognition result to the automatic trading apparatus. The method according to claim 1, The automatic transaction device, And a storage unit for storing a recognition algorithm for recognizing the information of the document read by the journal reading unit in the journal recognition unit. The method according to claim 1, The center system, And a recognition server for storing a recognition algorithm for recognizing information of the document transmitted from the automatic transaction device. The method according to claim 2, The center system, And a recognition server for storing a recognition algorithm for recognizing information of the document transmitted from the automatic transaction device. The method according to claim 1, The center system, If the information of the document transmitted from the automatic transaction apparatus cannot be recognized, the information of the document is displayed on the display unit or printed by the printing unit, and the operator outputs the information from the document output by the output unit. It has an input means for inputting the recognition result by recognizing, And the recognition result of the slip entered by the input means is transmitted from the transmitting and receiving unit in the center system to the automatic transaction apparatus. The method according to claim 5, The center system, It has a recognition server for storing the recognition algorithm for recognizing the information of the document sent from the automatic transaction device, And a new recognition algorithm generated from the input means in the recognition server. The method according to claim 5, The center system, It has a recognition server for storing the recognition algorithm for recognizing the information of the document sent from the automatic transaction device, And a new recognition algorithm created from the input means in the recognition server, and at the same time, the recognition algorithm is transmitted to and stored in the automatic transaction apparatus. The method according to claim 5, The automatic transaction device, It has a storage unit for storing the recognition algorithm for recognizing the information of the document read by the journal reading unit, the journal recognition unit, And a new recognition algorithm generated by the input means in the center system and stored in the storage unit. The method according to claim 1, And a recognition algorithm, which is used when the center system recognizes the document information, from the center system to the automatic transaction apparatus and stored in the automatic transaction apparatus. The method according to claim 1, And recognizing a document code number to be used from the center system to the automatic transaction device when the center system recognizes the document information. The method according to claim 4, A recognition algorithm, which is used when recognizing the information of the slip by the center system, and which is stored in the recognition server, is transmitted to the automatic transaction apparatus, and the recognition algorithm transmitted from the center system to the storage unit in the automatic transaction apparatus. Automated trading system, characterized in that the memory. In the automatic trading device for performing a transaction by the operation of the customer, A journal reader for reading the contents of the journal inserted into the insertion hole; A journal recognition unit for recognizing the stored contents of the journal read from the journal reader, A display unit which displays the recognition result recognized by the slip recognition unit and guides the operation to the customer; And a transmitting / receiving unit which transmits information of the slip which is not recognized by the slip recognition unit to a center system connected through a line, and receives a recognition result of the slip transmitted from the center system. And displaying the recognition result of the slip received by the transceiver. The method according to claim 12, And a memory for storing a recognition algorithm for recognizing the document in the document recognition unit. The method according to claim 13, And a recognition algorithm for a document not recognized by the slip recognition unit from the center system and stored in the storage unit. The method according to claim 12, The display unit, When the card is selected, the card is inserted, the password is entered, the replacement is confirmed, and the receipt is issued. When the cash is selected, the name and phone number are entered, the cash is input and the payment is confirmed. Automatic transaction apparatus characterized by displaying the guidance of the receipt of the change, the receipt of the change. It is an automatic transaction system consisting of an automatic transaction system that performs transactions by recognizing a slip inserted and manipulated by a customer, and a center system that supports a document recognition of the automatic transaction apparatus by being connected to the automatic transaction apparatus through a network. As an automatic trading method of trading, If the automatic transaction device could not recognize the document, the automatic transaction device notifies the center system that the document is not recognized, When the center system receiving the notification recognizes the document, the recognition result is transmitted from the center system to the automatic transaction device, and the automatic transaction device displays the recognition result of the sent document. How to trade. The method according to claim 16, When the center system recognizes the document, a recognition algorithm used for recognition is transmitted from the center system to the automatic transaction apparatus. The automatic transaction apparatus stores the transmitted recognition algorithm, Receiving the recognition algorithm of the documents held by the center system in order to learn the automatic transaction apparatus. The method according to claim 16, If the center system was unable to recognize the document, the center system displays or prints the contents of the document. To prompt the operator to input the recognition result by recognizing the written contents of the displayed or printed document, Sends the input recognition result from the center system to the automatic transaction device, And the automatic transaction apparatus displays a result of recognizing the transmitted slip. The method according to claim 18, The center system inputs the recognition result of the document to the operator and at the same time prepares the recognition algorithm required to recognize the document. And the stored recognition algorithm is stored in the recognition server of the center system. The method according to claim 19, The center system stores the recognition algorithm in the recognition server and simultaneously transmits the recognition algorithm to the automatic transaction apparatus. And the automatic transaction apparatus stores a recognition algorithm transmitted from the center system.