JPH0684050A - Transaction processor - Google Patents

Abstract

PURPOSE:To enable a foreign operator also to easily understand operation by outputting instructions for operation procedure by language selected by the operator. CONSTITUTION:Information indicating which language selecting button is selected, 5a or 5b, is applied to a control signal generating part 6 and either one of mutually different control signals corresponding to respective buttons 5a, 5b is applied to a control part 7. The control part 7 drives a character board unit 8 and moves a pair of language character boards corresponding to the depressed button 5a or 5b to a position to be displayed. At the time of completing one operation, a detection signal is applied from an end detector 9 to the control signal generating part 6 and the signal outputted from the generating part 6 drives the unit 8 so as to display Japanese characters. Thereby when this transaction processor is applied to an automatic money charging/ discharging or changing machine arranged on an airport, a port town, or the like having many foreign users, much effect can be obtained.

Description

Detailed Description of the Invention

[0001]

This invention is used in financial institutions,
The present invention relates to a transaction processing device that carries out a transaction based on an operation of an operator.

[0002]

2. Description of the Related Art Today, transactions such as deposit and withdrawal of cash in financial institutions such as banks are gradually being automated. An automatic machine that receives or pays cash on behalf of a human being, that is, a bank clerk is an automatic machine called an automatic depositing / dispensing machine, an automatic cash dispenser, etc., and a person who deposits or withdraws money, namely, Operated by the depositor. Therefore, in the above-mentioned automatic machine, the operation of the next step is displayed in characters on the display unit for each step of the depositor's operation. This also applies to an automatic money changer and a transfer device, and therefore, in the present specification, the above-mentioned automatic machines for handling cash are collectively referred to as a transaction processing device.

Now, in the transaction processing devices currently in Japan, the display of guidance for instructing the operating procedure for transactions is all in Japanese.

[0004]

However, at present, the use of transaction processing devices by foreigners is gradually increasing, and it is said that these foreign users cannot understand the operation procedure for those who cannot read Japanese sentences. There was inconvenience. Therefore, foreigners who cannot decode Japanese sentences are operating with the help of a staff member, etc., to operate the transaction processing device.

However, at present, the number of transaction processing devices installed outside the store of a financial institution is increasing, and the transaction processing devices are in operation even when an employee such as a holiday is not resident.
In such a case, the foreigner would be unmanned, and the above-mentioned foreigner would be more inconvenient because he could not ask a staff member or ask for help. The present invention has been made in view of the above points, and provides a novel automatic cash processing machine equipped with means for selecting a required foreign language and display switching means for each foreign language corresponding thereto.

[0006]

[MEANS FOR SOLVING THE PROBLEMS] In a transaction processing device for performing transaction processing relating to cash by a series of operations in accordance with a predetermined order of an operator, a sentence instructing an operation procedure is displayed,
It is possible to switch the instruction term to multiple national languages, and
At the time of selecting a national language, a selection display means for displaying in a plurality of national languages, a national language selection means for allowing an operator to select a desired national language, and a signal for displaying the national language selected by the national language selection means are selected by the selective display means. And display switching means for switching the display content of the selection display means to a display in a predetermined national language in response to an end detection signal when a series of operations based on the selected national language display is completed. Is.

Further, the operation procedure is instructed by voice.

[0008]

When a plurality of national languages are displayed on the selection display means so that they can be selected and the operator selects a national language from the national language selection means, the display switching means operates the national language selected on the selection display means. The guidance is displayed, the transaction is performed, and at the end of the transaction, the display is switched to a predetermined language.

[0009]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 is an external view of a transaction processing device. When the operator is Japanese, no national language is selected, and the display sentences other than Japanese are limited to two types, English sentence and German sentence.

In FIG. 1, 1 is a depositor card insertion slot,
2 is a cash exit. Reference numeral 3 is a display unit, and in the present embodiment, only the character portion is transparent and the other portion is black, and light is emitted from the back surface of the plastic plate. Reference numeral 4 is a numerical key group for indicating the amount of money. These are essentially the same as those equipped in a normal cash processing machine. Reference numeral 5 denotes a national language selection section, which has two buttons, an English selection button 5a and a German selection button 5b. Both of these buttons are displayed in English and German, for example, "ENGLISH" and "DEFAULT". In addition, it is noted that if the depositor is Japanese, it is not necessary to press a button.

Next, if the depositor is a foreigner who can read English, he / she can press the English selection button to replace the dial with English. When the depositor finishes the predetermined operation according to the instruction of the display unit 3, the display unit 3 returns to the initial state, that is, the state in which the device is installed in Japan and the most frequently used Japanese sentence can be displayed. To detect the end of the operation, for example, it may be detected that the cash is removed from the cash outlet 2.

An example of the circuit and mechanism in the embodiment of the present invention is shown in FIG. 2 as a simplified system. Button 5 for language selection
Information regarding which of a and 5b is pressed is given to the control signal generator 6, and different control signals are output by the respective buttons and given to the controller 7. The control unit 7 drives the dial unit 8 to move the set of dials of the national language corresponding to the pressed selection button to a displayable position.

When one operation is completed, a detection signal is given from the end detector 9 to the control signal generating unit 6, and the signal output from the control signal generating unit 6 at this time is a character such that Japanese characters are displayed. The plate unit 8 is driven. Next, FIG. 3 is a top view of a main portion of another embodiment. The figure shows an operation panel of an embodiment in which the display on the dial and the display on the cathode ray tube can be simultaneously performed in the required language. In the present embodiment, the entire instruction manual is given by the dial 10. , Each operation stage is displayed by the cathode tube 11,
The Japanese text is also displayed by the button for selection,
It is, so to speak, an international type. The types of foreign languages are not limited to those of European origin, and Chinese and Korean phonetic characters, Hangul characters, can be selected and displayed using the selection buttons. 12 is a national language selection section, button 12
a, 12b, 12c ... Correspond to Japanese, English, German, .... For example, a button for English is written in the rectangle representing the button as (English).

FIG. 4 is a simplified block diagram showing a circuit system in the embodiment of FIG. 3, and is a simplified block diagram of a character display system by a cathode ray tube. The control signal generating circuit 6 (same reference numeral as in FIG. 2) generates a control signal by pressing down any one of the selection push buttons 12a, 12b, 12c, ... Code) and the storage unit 13 at the same time. According to the control signal, the storage unit 13 selects and outputs one of the character generation signals of the respective national languages stored in advance, which corresponds to the above signal, and applies it to the display control circuit 14. The display control circuit 14 drives the display device, in this case, the cathode ray tube 11 to display.

The above has described only the second embodiment of the present invention, and the present invention can be variously modified. For example, it goes without saying that the instruction manual may be displayed as a cathode ray tube display, or part or all of the display may be replaced with other display means such as liquid crystal or plasma display. Furthermore, not only the visual display,
Part or all may be displayed by voice. In this case, the display control circuit may be replaced with an audio amplifier and the visual display device may be replaced with a speaker. In addition, the application target of the present invention is not limited to a cash payment machine, but can be applied to any of an automatic depositing machine, an automatic depositing / dispensing machine, and a money changer.

[0016]

The transaction processing apparatus according to the present invention is easy to understand even when the operator is a foreigner because the instruction of the operating procedure is given in the language selected by the operator, and when the series of operations is completed. After that, the display content is automatically switched to, for example, the Japanese language display, which is frequently used, and when selecting a national language, it is displayed in multiple national languages, so operability is excellent,
When installed in a financial institution, there is an advantage that the staff of the financial institution can save the labor for assisting the operation, and even when installed in an unmanned place, the staff does not need the help of the staff. Therefore, it is effective when applied to automatic machines for depositing and withdrawing money and exchanging money, which are installed in airports, port towns, etc., which have many foreign users.

[Brief description of drawings]

FIG. 1 is an external view of a transaction processing apparatus according to the present invention.

FIG. 2 is a simplified block diagram showing a circuit system in the embodiment of FIG.

FIG. 3 is a top view of a main part of another embodiment of the present invention.

FIG. 4 is a simplified block diagram showing a circuit system in the embodiment of FIG.

[Explanation of symbols]

 1 Card insertion slot 2 Cash exit 3 Display section 4 Amount indicating key group 5 National language selection section 5a English selection button 5b German selection button 10 Instruction sheet 11 Cathode tube display section 12 National language selection section 12a Japanese selection button 12b, 12c Foreign language selection button

Claims (2)

[Claims] 1. A transaction processing apparatus for performing transaction processing relating to cash by a series of operations in accordance with a predetermined order of an operator, displaying a sentence instructing an operation procedure and switching the instruction term to a plurality of national languages. In addition, when a national language is selected, selection display means for displaying in a plurality of national languages, national language selection means by which an operator can select a desired national language, and a signal for displaying the national language selected by the national language selection means Display switching means for inputting to the selection display means and responding to an end detection signal when a series of operations based on the selected national language display is completed and switching the display content of the selection display means to the display of a predetermined national language, An automatic cash processing machine, which is characterized by comprising. 2. The transaction processing apparatus according to claim 1, wherein the operation procedure is instructed by voice.