JPH06243149A - Commodity sales data processor provided with telephone function - Google Patents

Abstract

PURPOSE:To clarify the payment classification of a call charge by generating call history data by line use charge information of the other party at every telephone service and writing it successively in a history accumulation file, and outputting a call history report based on this data group. CONSTITUTION:In a RAM 23, a history accumulation file for accumulating call history data consisting of call charge information, and a call charge counter are formed. A CPU 21 controls an ISDN interface 26 and monitors a line, generates the call history data and stores it in the history accumulation file. Also, line use charge information from an ISDN exchange is added to the call charge counter. That is, a report number is inputted in a state that an account settlement mode is selected by a mode switch 10, and the CPU 21 reads out the call history data from the head data and converts it to printing data, and allows a printer 13 to print it. In such a way, when there is a call of a digital telephone set 16, the call history data is stored and accumulated, and the call charge is added up by the call charge counter.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone function of a POS (point-of-sale information management) terminal or the like which is equipped with a telephone connected to a communication network such as ISDN (Integrated Service Digital Network) to enable a call to the outside. Attached product sales data processing device.

[0002]

2. Description of the Related Art In recent years, a plurality of stores scattered in each area,
The ISDN communication network is used to connect the headquarters for centralized management of each store with the ISDN communication network. A system has been put into practical use in which data is collected at the headquarters and managed by the host computer at the headquarters.

In this type of system, the PO
Some S terminals are equipped with ISDN-compatible digital telephones to enable communication with various places via the ISDN communication network.

Such a POS terminal with a telephone function is provided with a telephone key on a keyboard for inputting, for example, product information and the like, and when this telephone key is keyed in, a call service is selected. Then, when the telephone number of the other party is input in this call business, a call is made via the ISDN communication network,
When the line with the other party is connected, the telephone can be used to make a call.

A service function of transmitting the telephone number information of the calling side terminal to the other party's terminal and the line usage fee information to the calling side terminal when the communication is completed, to the digital exchange of the ISDN communication network. There is. Therefore, in the conventional POS terminal with a telephone function, the line fee information received through the ISDN communication network at the time of calling is displayed on the display to notify the telephone user of the call fee.

[0006]

[Problems to be Solved by the Invention] By the way, a telephone of a POS terminal is used for business communication from the store to the headquarters or each store, business such as ordering to a wholesaler, and personal use by a clerk. In some cases, the call charges for business use will be borne by the store or headquarters, and private calls should be paid by each individual.

However, since no call history remains in the conventional POS terminal with telephone function, it is not possible to clarify the call charge payment category, and the store or the headquarters bears the private telephone of the clerk. Was the reality.

Therefore, the present invention will provide a telephone function-equipped merchandise sales data processing device capable of appropriately outputting call history data using an attached telephone as a report and clarifying call charge payment categories. It is what

[0009]

The present invention is provided with a telephone connected to a communication network of a digital exchange for notifying a calling side terminal of line usage charge information when communication is completed, and switching between normal business and telephone business. In the normal business, the sales data of the registered products are registered in the storage unit,
In the telephone business, in the product sales data processing device with a telephone function that enables calls using a telephone, a history storage file for storing call history data and a telephone business each time a call with the other party is completed At least call history information, call time information, and line usage charge information notified via the communication network to create call history data and sequentially write the call history data to a history storage file. And a history report output means for outputting a call history report based on the collected call history data group.

Further, a preset table for preliminarily storing the telephone number information of the main destinations is provided, and the call history data group stored in the history storage file by the history report output means is stored in the preset table. It is convenient to output the call history report separately from the other party.

[0011]

According to the present invention having such a structure, every time a telephone call is made using the telephone, the telephone number information of the other party of the call, the call time information, and the line use notified through the communication network are used. Call history data is created from the charge information and sequentially stored in the history storage file. Then, a call history report is output based on the call history data group stored in this history accumulation file. Therefore, by analyzing the contents of the call history report, it becomes possible to grasp the call charge for the call used as the business phone and the call charge for the call used as the private telephone.

In the case where the call history report is output by dividing the destinations whose telephone number information is stored in the preset table and the other destinations, the destinations whose telephone number information is stored in the preset table are output. Since the call to is limited to business phone, it is easy to analyze the report contents.

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment in which the present invention is applied to a POS terminal will be described below with reference to the drawings.

FIG. 1 is an overall view of a system including a POS terminal 1 of this embodiment. A plurality of POS terminals 1 installed at each accounting location of a store are a file controller 2 installed in a store office or the like. And a communication line 3 such as a LAN (local area network). In addition, each POS terminal 1 has a DSU
It is connected to an ISDN exchange 5 via a (home data line terminating device) 4.

The ISDN exchange 5 is connected to communication terminals installed at various locations such as the headquarters for managing stores, shops, wholesalers, police, etc., and includes mutual calls via the ISDN communication network. Data communication is possible.

FIG. 2 is a perspective view showing the appearance of the POS terminal 1. The POS terminal 1 has a mode switch 10 and a keyboard 11 for selecting various business modes such as "registration", "payment", and "setting". And are provided on the front side in the center of the main body.

Incidentally, "registration" is a task of accumulating the sales data of the sales-registered products in the storage unit, and "settlement" is the storage of the data after the accumulation processing is output to the storage unit as a report. "Setting" is a task of clearing the contents of a section, and "setting" is a task of previously setting data necessary for executing "registration", "payment", etc. in the storage section.

As shown in FIG. 4, the keyboard 1 includes a numeral key K1, a clear key K2, a subtotal key K3, a deposit / cash total key K4, a cancel key K5, a sign key K6, and a registration key K.
7, various keys such as a telephone key K8 are provided.

Further, the POS terminal 1 is provided with a display 12 having a screen 12a for an operator on the front surface and a screen 12b for a customer on the back surface, at the back side of the center of the main body. The printer 13 is on the left side of the display 12 when viewed from the front.
Built in.

The printer 13 prints data on receipt paper and journal paper. The printed receipt paper is issued from the receipt issuing port 13a, and the journal paper is wound inside. A recording paper monitoring window 13b for confirming the presence or absence of receipt paper and journal paper is formed on the upper surface of the housing of the POS terminal 1.

The POS terminal 1 includes a hand-held bar code scanner 14, a drawer 15 for accommodating cash and the like,
It is provided with an ISDN-compatible digital telephone 16 and the like.
The digital telephone 16 is used for business communication with the headquarters connected to each other through the ISDN communication network, each store, wholesaler, business partner, police, etc. and a private telephone for a clerk.

FIG. 3 is a block diagram showing a main part control circuit of the POS terminal 1. The POS terminal 1 has a C as a main control unit.
It has a PU (Central Processing Unit) 21.

A ROM (read-only memory) in which program data processed by the CPU 21 is stored in advance.
Memory) 22, a RAM (random access memory) 23 whose power source is backed up by a battery 23a that constitutes a storage unit for registering product sales data, a clock circuit 24 for counting the current date and time, and the mode switch 10 Is connected to the I / O port 25 that outputs a drive signal to the drawer opening device 15a that opens the drawer 15 and opens the drawer 15, the DSU 4 and the digital telephone 16, and the data communication and the call that are performed through the ISDN communication network. An ISDN interface 26 for controlling the printer, a LAN interface 27 for controlling the data communication performed through the LAN 3, a printer controller 28 for controlling the printing operation of the printer 13, and a display data output to the display 12 to control the screen display. Display controller 29 Keyboard interface 30 for taking the key signal from the keyboard 11, a scanner interface 31 for taking a bar code signal from the bar code scanner 14.

The CPU 21, the ROM 22 and the RAM 2
3, clock circuit 24, I / O port 25, controllers 28, 29, and interfaces 26, 27, 30, 3
1 and 1 are electrically connected to each other by a bus line 32.

As shown in FIG. 5, the RAM 23 sequentially stores call history data consisting of call date / time information, responsible party number information, callee telephone number information, calling / incoming call identification flag, and call charge information. A history accumulation file 41 for accumulating and a call charge totalizer 4 for accumulating call charges
2 is formed.

Here, the call date / time information which constitutes the call history data is the date (year / month / day) and time (hour / minute) information read from the clock circuit 24 when the call is completed both at the time of calling and at the time of receiving the call. Is. The person-in-charge number information is the person-in-charge number information registered in advance in a predetermined area of the RAM 23, and a clerk who operates the POS terminal 1 operates the sign key K6 when starting up the POS terminal 1 in this area. The responsible person number is registered. Call destination telephone number information is
This is telephone number information key-input at the time of making a call, and telephone number information notified from the ISDN exchange 5 at the time of receiving a call. The outgoing / incoming call identification flag is set to "0" at the time of outgoing call and "1" at the time of incoming call. The call charge information is line use charge information notified from the ISDN exchange 5 at the time of calling, and is 0 yen at the time of receiving the call.

Therefore, the CPU 21 is program-controlled so as to execute the telephone business shown in the flowchart of FIG. That is, IS is set as ST (step) 1.
The DN interface 26 is controlled to monitor the presence or absence of an incoming call, and the keyboard interface 30 is controlled as ST2 to monitor the key input of the telephone key K8.

When it is confirmed in ST2 that the telephone key K8 has been pressed, the call mode is selected, so the currently executed work is suspended, and in ST3 the handset of the digital telephone 16 is off-hook, and S
As T4, the input key K1 and the registration key K7 stand by until the telephone number of the other party is input.

If the telephone number information is keyed in after the handset is off-hook, the ISDN interface 26 is controlled as ST5, and the dial signal obtained by digitizing the inputted telephone number information is sent to the DSU4.
The data is sent to the ISDN exchange 5 via the telephone to make a call.

As a result, the ISDN exchange 5 calls the corresponding partner terminal, and when the partner terminal is off-hook and the line is connected, a call becomes possible. During this call, the CPU 21 controls the ISDN interface 26 as ST6 to monitor the line connection state.

When the disconnection of the line is confirmed, call history data is created and sequentially stored in the history storage file 41. Here, the call history data includes the current date and time information read from the clock circuit 24, the responsible party number information read from a predetermined area of the RAM 23, the telephone number information of the called party keyed, and the identification flag = 1 and line usage charge information notified from the ISDN exchange 5 at the time of line disconnection (history accumulation control means).

Further, the line use charge information notified from the ISDN exchange 5 is added to the call charge totalizer 42. After that, if the call mode is canceled, the operation is resumed.

When the key input of the cancel key K5 is detected in ST3 and ST4, the cancellation of the call mode is instructed, so the operation immediately returns to the suspended operation.

On the other hand, when it is confirmed in ST1 that there is an incoming call, in ST7, the digital telephone 16 waits for the handset of the digital telephone 16 to be off-hooked. Then, if the handset is off-hook, the call mode is entered, and the currently executed work is suspended. At this time, the CPU 21 controls the ISDN interface 26 in ST8 to monitor the line connection state.

When the disconnection of the line is confirmed, call history data is created and sequentially stored in the history storage file 41. Here, the call history data includes the current date and time information read from the clock circuit 24, the responsible party number information read from a predetermined area of the RAM 23, and the ISDN when the line is disconnected.
It is composed of telephone number information and line usage fee information of the other party notified from the exchange 5, and an identification flag = 0 (history accumulation control means).

Then, if the call mode is canceled,
Return to the suspended work.

In this way, the call history data stored in the history storage file 41 can be printed out as a call history report on the recording paper (receipt paper) by the printer 13 in the "payment" mode.

That is, as shown in FIG. 7, the CPU 21 inputs the report number for specifying the report type by the numerical key K1 and the registration key K7 in the state where the "settlement" mode is selected by the mode switch 10. If the report number is the number of the call history report, the call history data stored in the history storage file 41 is sequentially read from the top data and converted into print data.
Output to 3 and print. When the printing of all the accumulated data is completed, the storage data of the call charge totalizer 42 is converted into print data, which is output to the printer 13 for printing.

Thereafter, the CPU 21 causes the receipt issuing slot 1
When the call history report 50 as shown in FIG. 8 is issued from 3a, the data of the history accumulation file 41 and the call charge totalizer 42 are cleared, and this processing is terminated (history report output means).

In the POS terminal 1 of the present embodiment thus configured, when a call is made using the attached digital telephone 16, the call history data at that time is stored in the history accumulation file 41. Are accumulated. The call charges of each call are accumulated in the call charge totalizer 42.

In the "payment" operation, the call history data group stored in the history storage file 41 and the data stored in the call charge totalizer 42 are used for the operation shown in FIG.
A call history report 50 as shown in is printed and issued.
After the report is issued, all the data in the history accumulation file 41 and the call charge totalizer 42 are cleared.

Therefore, the detailed data of each call made by using the POS terminal after the last call history report is issued to the present is accumulated and held in the history accumulation file 41, and the total call charge of each call is accumulated. Is the total call charge unit 4
In step 2, the call history report 50 is printed and issued.

Here, in the call history report 50, the date and time 52 at which each call is made, and the mark 53 showing whether the call is made or received, following the issue date and time 51 of this report 50. And the other party's telephone number 54 and the P
A responsible person number 55 indicating the responsible person for operating the OS terminal during a call and a call charge 56 are recorded. Report 5
At the end of 0, the total call charge 57 of all calls whose call history data is recorded in the report 50 is also recorded.

Therefore, by analyzing the call history report 50, the detailed contents of the call made by using the digital telephone 16 of the POS terminal within the period from the issuance of the last call history report to the present, In other words, you can easily understand whether it is a business phone or a private phone, and how much the call charge is at that time.

As a result, when the business telephone is borne by the store or the head office and the private telephone is borne by each individual, it is possible to easily clarify the payment category for the total amount of the call charges. obtain.

By the way, in the above-mentioned embodiment, the case where the telephone number of the other party is input by the numeric key K1 and the registration key at the time of making a call has been described. It is used for business contact with shops and business with wholesalers. Therefore, a so-called preset function is provided, in which the telephone numbers of such major call destinations are preset in the memory in advance and a call can be made by calling the telephone number information of the desired call destination from this memory. It is desirable to prepare.

Then, another embodiment in which the present invention is applied to the POS terminal 1 with a telephone function having a preset function will be described. In addition, also in this other embodiment, the system configuration and the configuration of the main part of the POS terminal are the same as those in the above-mentioned embodiment, and the detailed description is omitted by using the same reference numerals.

In the POS terminal 1 according to the other embodiment, the destination name information and the telephone number information of the destination are preset in the RAM 23 in correspondence with any abbreviated number as shown in FIG. A preset table 43 is provided. In addition, a file for accumulating call history data includes a preset history accumulation file 41a for accumulating call history data in a call with a destination preset in the preset table 41, and a destination not preset. The non-preset history accumulation file 41b for accumulating the call history data in the call of the call
It is divided into a totalizer 42a and a second totalizer 42b.

Thus, the CPU 21 is program-controlled so as to execute the telephone work shown in the flowchart of FIG. Here, the telephone service in the other embodiment differs from the telephone service in the above embodiment in the following two points.

That is, when the telephone key K8 is keyed in ST2, the handset is off-hooked in ST3, and then the dyne dial is input in ST4, the dial input is ST4 '. It is determined whether the telephone number is entered numerically or the abbreviated number set in the preset table 43 is entered numerically. Then, when the abbreviated number is input, the abbreviated flag F is set (1) in a predetermined area of the RAM 23, and the destination telephone number corresponding to the input abbreviated number is called from the preset table 43 to make a call.

When a line disconnection is detected in ST6,
As ST6 ', the shortening flag F is checked. Then, when the flag F is set to "1", the call is made by abbreviated input to the callee whose telephone number is preset in the preset table 43.
The call history data created in the same manner as in the above embodiment is stored in the preset history storage file 41a, and
The call charge information is added to the first totalizer 42a, the shortening flag F is reset to "0", and the call mode is released.

On the other hand, when the shortened flag F is reset to "0", the telephone number is called by inputting a normal telephone number, so that the destination telephone number exists in the preset table 43 in ST7. Check whether or not. As a result, if the existence is confirmed, the process proceeds to the processing step of the abbreviated input, and if the existence is not confirmed, the call history data created in the same manner as in the embodiment is stored in the non-preset history accumulation file 41b. ,
The call charge information is added to the second totalizer 42b to cancel the call mode.

The control at the time of incoming call is exactly the same as in the above embodiment.

In this way, the call history data stored in the preset and non-preset storage files 41a and 41b can be printed out on the recording paper (receipt paper) as a call history report by the printer 13 in the "payment" mode. It is possible.

That is, as shown in FIG. 11, "payment"
When the report number for specifying the call history report is keyed in the mode, first, the call history data accumulated in the preset history accumulation file 41a is read in order from the top data, converted into print data, and output to the printer 13. To print. When the printing of all the accumulated data is completed, the storage data of the first totalizer 42a is converted into print data, which is output to the printer 13 for printing.

Next, the non-preset history storage file 4
The call history data stored in 1b is sequentially read from the top data, converted into print data, and output to the printer 13 for printing. When printing of all accumulated data is completed, the storage data of the second totalizer 42b is subsequently converted into print data, which is output to the printer 13 for printing.

Then, if a call history report 60 as shown in FIG. 12 is issued, both history storage files 4
The data of 1a, 41b and the first and second summers 42a, 42b are cleared, and this processing is terminated (history report output means).

In another embodiment having such a structure as well,
Detailed information such as the date and time of each call made by using the digital telephone 16 of the POS terminal 1, the other party, the call charge, etc. can be appropriately printed out as a call history report 60.

In this case, the call history report 60
In the case where a call is made by inputting an abbreviated number to a callee whose telephone number is preset in the preset table 43 (area A in FIG. 12), and when other calls and all incoming calls are made. A case (area B in FIG. 12) is recorded separately.

Here, since the callee whose telephone number is preset in the preset table 43 is related to work, it can be determined that the call to the callee is a work phone. Therefore, the analysis work of the call history report 60 for clarifying the payment classification with respect to the total call charge can be performed more easily than in the above-described embodiment.

In the other embodiment, the call history data is divided into preset data and non-preset data when the call is completed and stored and managed. However, the call history data is collectively managed as in the first embodiment. In this way, it is possible to judge whether or not the destination telephone number information is set in the preset table 43 at the time of outputting the report, and divide the call history data to output the report.

In each of the above embodiments, each POS terminal prints and issues the call history report 50 or 60, but the file controller 2 is provided with the history storage files 41 or 41a, 41b, and each POS terminal 1 is provided. It is also possible that the file controller 2 collects and stores and manages the call history data in the above-mentioned manner through the communication line 3 and outputs the call history report of the entire store.

In addition to this, it goes without saying that various modifications can be made without departing from the scope of the present invention, such as displaying and outputting a call history report on a display.

[0064]

As described in detail above, according to the present invention, a history storage file for storing call history data is provided, and at least the telephone number of the other party is set every time the telephone call with the other party is completed in the telephone business. Information, call time information, and line usage charge information notified via the communication network, create call history data and sequentially write to the history storage file, and call history based on the call history data group stored in this history storage file Since the report is output, it is possible to output the data of the call history using the attached phone as a report as needed, and by analyzing the report, the call function that can clarify the call charge payment classification is included. A product sales data processing device can be provided.

Further, a preset table for preliminarily storing the telephone number information of the main destinations is provided, and the call history data group accumulated in the history accumulation file is stored in the preset table. Since the call history report is output separately for and, there is an effect that the report analysis work can be simplified in addition to the above effect.

[Brief description of drawings]

FIG. 1 is an overall view of a system using a POS terminal which is an embodiment of the present invention.

FIG. 2 is a perspective view showing the external appearance of the POS terminal of the embodiment.

FIG. 3 is a block diagram showing a main part control circuit of the POS terminal of the embodiment.

FIG. 4 is a plan view showing a key arrangement of a keyboard in the POS terminal of the embodiment.

FIG. 5 is a diagram showing a main memory area of a RAM in the POS terminal of the embodiment.

FIG. 6 is a flowchart showing a telephone business process of the CPU in the POS terminal of the embodiment.

FIG. 7 is a flowchart showing a call history report issuing process of the CPU in the POS terminal of the embodiment.

8 is a plan view showing an example of a call history report issued by the processing of FIG. 7. FIG.

FIG. 9 is an RA in a POS terminal according to another embodiment of the present invention.
The figure which shows the main memory area of M.

FIG. 10 is a flowchart showing a telephone work process of a CPU in a POS terminal of another embodiment.

FIG. 11 is a flowchart showing a call history report issuing process of the CPU in the POS terminal of another embodiment.

12 is a plan view showing an example of a call history report issued by the processing of FIG.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 ... POS terminal with telephone function, 5 ... ISDN exchange, 10 ... Mode switch, 11 ... Keyboard, 12 ... Display, 13 ... Printer, 16 ... Digital telephone, 21 ... CPU, 24 ... Clock circuit, 26 ... ISDN interface, 41 ... History accumulation file, 42 ... Call charge totalizer, 43 ... Preset table, 50, 60 ... Call history report.

Claims (2)

[Claims] 1. A telephone equipped with a telephone connected to a communication network of a digital exchange for notifying the calling side terminal of line usage fee information at the time of completion of communication, and means for switching between normal business and telephone business, and sales in normal business A history storage for storing call history data in a product sales data processing device with a telephone function that registers sales data of registered products in a storage unit and enables telephone calls using the telephone in the telephone business. Files and
In the telephone business, the call history data is created at least every time the call with the other party is completed, with the telephone number information of the other party, call time information, and line usage fee information notified via the communication network A product with a telephone function comprising: history storage control means for sequentially writing to a storage file; and history report output means for outputting a call history report based on a call history data group stored in the history storage file. Sales data processing device. 2. A preset table for preliminarily storing telephone number information of main destinations is provided, and the history report output means stores the telephone number information in the preset table of the call history data group accumulated in the history accumulation file. 2. The telephone function-equipped merchandise sales data processing device according to claim 1, wherein the call history report is output separately for the other party and the other party.