JPH057644Y2 - - Google Patents

Description

[Detailed description of the invention] [Industrial application field] The present invention relates to an automatic transaction device used in financial institutions, etc., and in particular to an automatic transaction device that can be used by visually impaired or partially sighted people. .

[Conventional technology]

FIG. 2 is a perspective view showing the external appearance of a conventional automatic transaction device of this type, and FIG. 3 is a circuit block diagram for voice guidance in the automatic transaction device of FIG.

First, in FIG. 2, reference numeral 1 denotes a device casing, inside which a deposit/withdrawal machine, a receipt issuing machine, a card reader, a main control section, a sound generation section, etc. (not shown) are provided, and the device casing is At the front upper part of the body 1, there is an operation section 2 equipped with various keys necessary for the user to perform transactions, which will be described later, and a speaker 3 for providing audio guidance to the user on operating procedures, etc.
In addition, display the handling amount and operation procedures, etc.
A display section 4 such as a CRT display, a deposit/withdrawal port 5 that also serves as a receipt output port, a card insertion port 6, etc. are provided.

Next, in Fig. 3, 7 is the main control section, which is the CPU
8 and a program memory 9 connected to the CPU 8
and RAM10.

11 is a floppy disk drive unit, as described above.
It is connected to the CPU 8, program memory 9 and RAM 10, and this floppy disk drive unit 1
1, a program for controlling the device is read from the program memory 9 of the main control section 7, and
Each mechanism of the device operates under the control of the controller.

The main control unit 7 is connected to the operation unit 2, and the operation unit 2 includes numeric keys from “0 to 9” for inputting a personal identification number, transaction amount, etc., a yen key, and a confirmation key. , a cancel key, a correction key, etc. are provided, and when each of these keys is pressed by the user, each key is encoded and output to the CPU 8. In addition, the RAM 10 is the CPU 8.
It is buffering the output from.

Reference numeral 12 denotes a sound generation section connected to the main control section 7, which includes an audio drum 13 and a magnetic head 14 for reading fixed operation words recorded on the sound drum 13. The speaker 3 is connected to.

By the way, in this type of automatic transaction device, the user usually operates the keys on the operation unit 2 to execute the transaction.
At this time, the display section 4 displays and guides the operating procedure using illustrations and display lamps, and at the same time provides guidance on the operating procedure using audio.

This voice guidance is made by selecting the relevant message from among the operation messages recorded on the outer periphery of the audio drum 13 in the voice generating section 12 shown in FIG. However, in this case, the voice guidance is only the fixed operation text as mentioned above, that is, fixed voice information, and variable information such as confirmation of PIN input, transaction amount, or balance confirmation. Because it was not possible to provide audio guidance, it was extremely difficult for visually impaired or partially sighted people to conduct transactions using automatic transaction devices.

Therefore, recently, a voice synthesis generator to which an earphone can be connected has been used instead of the voice generator 12, and this voice synthesis generator provides voice guidance on operating procedures, etc., and also provides voice guidance on operating procedures, etc. An automatic transaction device has been proposed that is capable of outputting audio guidance on transaction details, transaction amount, and balance, making it relatively easy for visually impaired and partially sighted people to use the device.

[Problem that the invention attempts to solve]

However, with conventional automatic transaction devices equipped with the above-mentioned voice synthesis generating device, users of the device, such as those with visual impairments or low vision, may miss the voice guidance once output, or may not be able to clearly confirm the voice guidance. In this case, there is no means for reconfirming the method, so it is still unsatisfactory, and there is a problem that the operability for visually impaired people and people with low vision is poor.

The present invention was devised to solve these problems, and its purpose is to realize an automatic transaction device that has good operability and is extremely easy for visually impaired and partially sighted people to use.

[Means for solving problems]

In order to achieve this object, the present invention includes an operation unit having keys for inputting information for transactions, a voice synthesis generator connected to a speaker and an earphone jack for voice guidance via a switching means, and an earphone insertion detection means for detecting insertion of an earphone into the earphone jack via an earphone detection contact provided on the earphone jack; a voice repeat button; and an earphone detection contact of the earphone jack that detects when the voice repeat button is pressed. When insertion of the earphone is detected by the voice repeat button press detection means detected through the voice repeat button press detection means and the earphone insertion detection means, the speaker is disconnected from the voice synthesis generation device and the earphone is connected to the voice synthesis generation device. In addition to switching the switching means, the voice synthesis generates the guidance message in each handling process at the time of deposit/withdrawal transaction or balance inquiry transaction, the password corresponding to the key press on the operation section, the transaction amount, and the information on the balance amount. When the device outputs voice guidance from the earphone, and when the voice repeat button press detecting means detects that the voice repeat button is pressed while the earphone is inserted, the voice guidance in the handling process at the time of detection is output from the earphone. The present invention is characterized by comprising a control means for controlling the composite generator to repeatedly output from the earphone.

[Effect]

With the present invention having such a configuration, when a user who is visually impaired or visually impaired performs a deposit/withdrawal transaction or balance inquiry transaction while listening to voice guidance through earphones, it is possible to prevent the user from failing to hear the voice guidance once output. , if the date cannot be confirmed,
By pressing the voice repeat button, the same voice guidance is output from the earphones again, so you can easily see information such as the voice-guided PIN number, transaction amount and balance during deposit/withdrawal transactions, or balance balance during balance inquiry transactions. Users such as people with visual impairments and people with low vision can clearly confirm the information, thereby preventing erroneous operations, improving operability, and making it extremely easy for visually impaired people and people with low vision to use the device.

Further, when insertion of the earphone is detected by the earphone insertion detection means, the switching means is switched so that the speaker is disconnected from the voice synthesis generation device and the earphone is connected to the voice synthesis generation device. Therefore, confidential information such as passwords and transaction amounts entered by users who are visually impaired or have low vision will not be leaked to other users, and users who are visually impaired or have low vision will not It can be used with confidence.

Furthermore, as described above, since the press of the voice repeat button is detected by the voice repeat button press detection means via the earphone detection contact of the earphone jack, the press of the voice repeat button is detected only when the earphone is inserted into the earphone jack. is enabled, and even if a normal user presses the voice repeat button by mistake without inserting the earphones into the earphone jack, the voice guidance will not be output repeatedly from the speaker, so there will be no unnecessary voice guidance. It is possible to prevent inconvenience to other users by outputting voice guidance.

〔Example〕

Examples will be described below with reference to the drawings.

FIG. 1 is a circuit block diagram showing an embodiment of an automatic transaction apparatus according to the present invention, and FIG. 4 is a perspective view showing the appearance of the embodiment of FIG. 1.

First, in Fig. 4, 1 is the device housing, 2 is the operation section, 3 is the speaker, 4 is the display section, 5 is the deposit/withdrawal port,
6 is a card insertion slot, which is the same as that shown in FIG.

15 is an earphone jack, and 16 is a voice repeat button. The earphone jack 15 and the voice repeat button 16 are arranged side by side at appropriate positions on the device housing 1.

Next, in FIG. 1, 7 is the main control unit (control means), 8 is the CPU, 9 is the program memory, and 10 is the main control unit (control means).
RAM, 11 is a floppy disk drive unit, which corresponds to the one in FIG.

17 is an earphone insertion detection contact provided on the earphone jack 15; 18 is an earphone;
19 is an earphone insertion detection circuit (earphone insertion detection means), and the insertion of the earphone 18 into the earphone jack 15 is detected by the earphone insertion detection circuit 19 via the earphone insertion detection contact 17, and the detection signal is sent to the main control. Part 7
It is now output to CPU8.

Reference numeral 20 denotes a voice repeat button press detection circuit (voice repeat button press detection means), and the press of the voice repeat button 16 is detected by this voice repeat button press detection circuit 20 through the earphone insertion detection contact 17 of the earphone jack 15. An output signal is output to the CPU 8.

21 is an interface control section connected to the CPU 8.

Reference numeral 22 denotes a voice synthesis generator, which is connected to the control unit 23 and stores voice signals obtained by digitizing each voice necessary for guidance of the automatic transaction device at each address on the diskette. a floppy disk drive unit 24 for reading out a diskette storing a program for controlling the voice synthesis generator 22;
ROM 25 and the floppy desk drive section 2
A RAM 26 for storing the control program and audio signals read out in step 4, an audio signal generating element 27, and a switching contact (switching means) for inhibiting audio guidance from the speaker 3 when insertion of the earphone 18 is detected. ) 28, the control section 23 and the relay 29 are connected to the interface control section 21, and the floppy disk drive section 24, ROM 25, RAM 26 and audio generating element 27 are connected to the interface control section 21. The earphone jack 15 is connected to the control section 23, and the speaker 3 is connected to the sound generation element 27 via a switching contact 28 of a relay 29, and the earphone jack 15 is connected to the sound generation element 27. .

30 is a cash counting section connected to the CPU 8 of the main control section 7.

Fig. 5 is a flowchart showing an example of audio guidance during a withdrawal transaction in the above-described configuration, Fig. 6 is a flowchart showing an example of audio guidance output by key operations during a withdrawal transaction, and Fig. 7 is a repeating voice. This is a flowchart showing the operation when the button is pressed, and the operation will be explained using FIGS. 5 to 7 and FIGS. 1 and 4.

Incidentally, since the cash processing operation and card processing operation as an automatic transaction device are well known, only the effects mainly on voice guidance when the device user is a visually impaired person will be explained here.

First, a user who is visually impaired (or a person with low vision, etc.) attaches the earphone 18 to the earphone jack 15.
is inserted, and when the withdrawal transaction selection key provided on the operation unit 2 is pressed while confirming the braille board displayed in conjunction with this, the insertion of the earphone 18 is detected via the earphone insertion detection contact 17. is detected by the earphone insertion detection circuit 19,
A detection signal is output from the earphone insertion detection circuit 19 to the CPU 8 of the main control section 7, and a withdrawal transaction signal is output from the operation section 2 to the CPU 8.

Here, the CPU 8 determines that the user is visually impaired based on the detection signal, and sends the message to the voice synthesis generator 22 via the interface control section 21.
The control unit 2 of the voice synthesis generator 22 drives the relay 29 of the voice synthesizer and operates the switching contact 28 so that the voice is output from the earphone 18, and also sends a signal indicating that the user is visually impaired.
Output to 3.

This control section 23 controls the floppy disk drive section 24, ROM 25, and RAM 26, and when a signal is input from the CPU 8, it reads a program corresponding to the signal from the ROM 25, and based on the read program, the floppy disk drive section 24, ROM 25, and RAM 26 are controlled. The disk drive section 24 is operated, and the sound generating element 2
7 to output voice guidance.

Therefore, when a signal indicating that the user is visually impaired and a signal specifying a payment transaction are sent from the CPU 8 to the control unit 23 as described above, the first thing that happens is, ``Stop being annoying. When the user hears this and inserts the card into the card slot 6, the speaker 3 will say, ``Please press the numeric keypad for your PIN.'' Audio guidance of the content is output from the earphone 19.

The user listens to these audio guidances, or presses the audio repeat button 16 if the user cannot understand the operation contents after listening to them once.
The press of the voice repeat button 16 is detected by the voice repeat button detection circuit 20, and the signal is detected by the voice repeat button detection circuit 20.
When the signal is sent to the CPU 8, the CPU 8 sends a signal to the voice synthesis generator 2 via the interface control unit 21 to re-output the voice guidance with the above content.
2 to the control section 23, which controls the floppy disk drive section 24 and the sound generating element 27.
Audio guidance with the same content as above is again output from the earphone 19 through the above steps.

Next, in order to enter the user's PIN number, while checking the Braille board displayed in pairs with the number keys on the operation unit 2, press the number keys one after another. The corresponding digits are outputted as voice from the earphone 18 by the main control unit 7 and the voice synthesis generator 22 in the same manner as described above. This allows the user to check whether he or she has pressed the numeric key correctly.

If you press a numeric key by mistake, press the correction key and press the correct numeric key again.

When the password is input by pressing the correct numeric key, the earphone 18 outputs voice guidance with the content ``Please press the numeric key to indicate the amount to be paid.'' As a result, when the user inputs the requested amount by pressing the number, the number corresponding to the pressed key is output from the earphone 18 as voice guidance, and at the same time, the number is stored in the RAM 10 of the main control unit 7 as key input information. be done.

If the voice guidance content cannot be heard or confirmed even in the process of pressing these numeric keys, by pressing the voice repeat button 16, the voice guidance of the pressed key is output again from the earphone 18.

When the circle key provided on the operation unit 2 is pressed after pressing the number key, the RAM 1
The key input information stored in 0 is sent to the voice synthesis generator 22, which causes the earphone 18 to say, "The amount is XX million yen. If the amount is correct, press the confirmation key. If it is incorrect, press the correction key." A voice guidance with the following content is output.
At this time as well, if the user presses the voice repeat button, the voice guidance with the above-mentioned content is output from the earphone 18.

This allows the user to check the amount, and if the amount is incorrect, press the correction key, followed by the number key and yen key.

After that, when the confirmation key is pressed, the RAM
Based on the key input information stored in 10, cash is dispensed from the cash storage section in the device housing 1, and is counted by the cash counting section 30 to confirm the amount.

During this time, the voice synthesis generator 22 receives a signal from the CPU 8 and sends a message from the earphone 18 saying, ``Please wait for a moment. We are currently processing the message.''
A voice guidance with the content ``Please take your card'' is output from the earphone 18 when the amount is confirmed.

As a result, when the user pulls out the card from the card insertion slot 6 and the above-mentioned cash is sent to the deposit/withdrawal slot 5, a voice guidance from the earphone 18 saying "Thank you, please accept the banknotes and statement slip." is output, and payment is made from the deposit/withdrawal port 5.

The above-mentioned embodiment is explained using a payment transaction for withdrawing cash as an example, but it is also possible to provide voice guidance necessary for using the device, such as voice guidance for the handling amount and balance at the time of deposit transaction or balance inquiry transaction. Of course, it can be output repeatedly.

Also, earphone jack 15 and earphone 1
In a transaction in which 8 is not inserted, that is, in a transaction in which the user is not visually impaired or visually impaired, voice guidance is output from speaker 3, but the main control is such that information input by pressing the number keys is not output. It is controlled by the CPU 8 of section 7,
Further, even if the voice repeat button 16 is pressed, the voice guidance is not outputted again.

[Effects of the invention] As explained above, the present invention allows visually impaired or partially sighted users to listen to the output audio once when they perform deposit/withdrawal transactions or balance inquiry transactions while listening to audio guidance through earphones. If this happens or you are unable to confirm the result, press the voice repeat button and the same voice guidance will be output from the earphones again. Alternatively, users with visual impairments or low vision can easily check balance information during balance inquiry transactions, which can prevent malfunctions and improve operability. This has the effect of making it extremely easy for people to use the device.

Further, when insertion of the earphone is detected by the earphone insertion detection means, the switching means is switched so that the speaker is disconnected from the voice synthesis generator and the earphone is connected to the voice synthesis generator. This ensures that confidential information such as passwords and transaction amounts entered by visually impaired or partially sighted users is not leaked to other users, and that visually impaired or partially sighted users are safe. It also has the effect of making it possible to use it with care.

Furthermore, since the press of the voice repeat button is detected by the voice repeat button press detection means via the earphone detection contact of the earphone jack, the press of the voice repeat button is valid only when the earphone is inserted into the earphone jack. Even if a normal user presses the voice repeat button by mistake without inserting the earphones into the earphone jack, the voice guidance will not be repeatedly output from the speaker, so the unnecessary voice will not repeat the guidance. This also has the effect of preventing the output from causing trouble to other users.

[Brief explanation of the drawing]

FIG. 1 is a circuit block diagram showing an embodiment of an automatic transaction device according to the present invention, FIG. 2 is a perspective view of a conventional automatic transaction device, FIG. 3 is a circuit block diagram thereof, and FIG. A perspective view of the embodiment, FIG. 5 is a flowchart showing an example of audio guidance during a withdrawal transaction,
FIG. 6 is a flowchart showing an example of the output of voice guidance in response to key operations during a withdrawal transaction, and FIG. 7 is a flowchart showing the operation when the voice repeat button is pressed. 1...Device housing, 2...Operation unit, 3...Speaker, 7...Main control unit, 8...CPU, 9...Program memory, 10, 26...RAM, 11, 2
4...Floppy disk drive unit, 15...Earphone jack, 16...Audio repeat button, 1
8...Earphone, 20...Speech repetition button press detection circuit, 22...Speech synthesis generator, 27...
...Speech generating element.

Claims (1)

[Scope of Claim for Utility Model Registration] An operation unit having keys for inputting information for transactions; a voice synthesis generator connected to a speaker for voice guidance and an earphone jack via a switching means; and the earphone jack. an earphone insertion detection means for detecting insertion of an earphone into the earphone jack via an earphone detection contact provided in the earphone jack; a voice repeat button; a sound repetition button press detection means for detecting; and a voice repeat button press detection means for detecting the insertion of the earphone, when the insertion of the earphone is detected by the earphone insertion detection means, the speaker is disconnected from the voice synthesis generation device and the earphone is connected to the voice synthesis generation device. In addition to switching the switching means, the voice synthesis generating device generates voice information such as guidance text for each handling process during deposit/withdrawal transactions and balance inquiry transactions, the PIN number corresponding to the key presses on the operation section, and information on the transaction amount and balance amount. When the voice repeat button is detected by the voice repeat button press detection means to be outputted from the earphone as guidance, and the voice repeat button is pressed while the earphone is inserted, the voice synthesis generating device outputs the voice guidance in the handling process at the time of detection. An automatic transaction device characterized by comprising a control means for controlling the earphone to repeatedly output the information.