JPH0554053A - Cash dispenser machine retrieving system - Google Patents

Abstract

PURPOSE:To use this system as a countermeasure when the shortage of cash occurs in a perfect unmanned system or when no clerk is present in the operation of an automatic cash dispenser system. CONSTITUTION:A cash dispenser machine 2-1 is provided with whole bank (branch) cash dispenser map information 2-3, and an account system host 2-7 is provided with a whole bank (branch) cash dispenser master 2-8. When the shortage of cash occurs, a user inputs a retrieval range from an input device 2-5 to obtain the information of the dispenser nearby, and retrieves the information of the available cash dispenser machine nearby from the master 2-8 in the host 2-7, and displays the map information of the dispenser machine on an output device 2-4. Therefore, it is possible to reduce the number of clerks, and to obtain an effect to reduce labor time and personnel expenses, which realizes one of service when the shortage of cash occurs in a branch of unmanned system, and an effect can be expected to prevent the service and the image of the bank from being lowered.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a cash automatic payment system, and more particularly to a means for dealing with a cash outage.

[0002]

2. Description of the Related Art Conventionally, in this type of automatic cash payment system, cashiers are prevented from being run by waiting in advance for each sales office where an automatic cash dispenser (CD) is operating.
Alternatively, where unmanned operation has already been performed, when the cash stored in the CD is exhausted, an end message is displayed on the CD panel to end the payment process.

[0003]

[Problems to be Solved by the Invention] In the above-described conventional automatic cash payment system, cashiers are prevented from waiting by having a staff member wait in advance for each business office where the CD is operating, or already unmanned. However, when the cash stored in the CD is exhausted, the end message is displayed on the CD panel to complete the payment process. , There is a drawback that working hours and labor costs for employees occur because they are forced to work on holidays,
In addition, in the case of unmanned people, there is a possibility that payment processing may not be possible before the business closes, so the service to customers deteriorates, the image of the bank deteriorates, and it may lead to customers leaving. There are also drawbacks.

[0004]

The automatic teller machine retrieval system of the present invention is based on a means for detecting a cash shortage in a CD, a means for transmitting a detection result to a host, and data received by the host side. A means for searching an available CD near the cash-out CD, a means for transmitting the searched contents to the cash-out CD, and a CD
C on the CD panel using the map information system stored in the CD beforehand based on the data received by the
And a means for displaying the location of the CD within the specified distance from D on the screen.

[0005]

DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, the present invention will be described with reference to the drawings.

FIG. 1 is a block diagram of an embodiment of the present invention. This system is a detection unit 1-3 that detects cash out.
A transmitting unit 1-4 for transmitting the detected contents, a receiving unit 1-5 for receiving the transmitted contents, a searching unit 1-6 for searching based on the received contents, and transmitting the searched contents And a receiver 1-9 for receiving the transmitted contents.
And an inspection unit 1-10 that searches based on the received content,
Output unit 1 that outputs the retrieved contents to the output device 1-13
It is composed of twelve.

As a concrete structure, an automatic teller machine (CD) 2-1 and an accounting system host 2-7 which is an online machine for managing customer information, deposit information, loan information and the like of a bank are formed. ing. In addition to the well-known configuration, the CD 2-1 has the location information of the banks and business offices nationwide in which the CD is installed in a map format, and manages the bank name, business office name, address, etc. associated therewith. All lines (stores) CD map information 2-3 is included. Accounting system host 2
-7 is a CD master for all banks (stores) that manages the bank code, store code, and information on whether or not a CD can be used, in addition to the conventional configuration, for banks and sales offices nationwide where CDs are installed. 2-8 are included.

When cash out occurs during automatic cash payment processing in the CD 2-1, the cash out detection device 2-2 recognizes the state and the output device 2-4 which is a panel on the CD. Information that the cash has run out is displayed on the screen.

[0009] The user who sees it receives the information on the usable CDs of the banks and sales offices in the vicinity of the store currently being used from the input device 2-5, which is a CD operation panel, and the survey range. Enter the (distance).

In order to obtain information on banks and business offices within the number of distances entered by the user, the CD map information 2-3 for all banks (stores) is searched, and the searched contents are sent as data relating to the CD 2-1. -Sending to the accounting host 2-7 via the communication control device 2-6 which controls the reception. The information to be sent is the bank code and store code of the bank within the distance, and at the same time, the bank code, store code, CD number and information that the CD cannot be used for the CD that has run out of cash at the same time. Send.

Transmission of data relating to accounting host 2-7
All banks (stores) CD masters 2-8 are searched based on the data received by the accounting host 2-7 via the communication control device 2-9 which controls reception, and banks and business offices that can be used The CD is searched, and the searched contents are transmitted to the CD 2-1 in which cash has run out via the communication control device 2-9. The contents to be transmitted are the searched bank code and store code.

Further, the information that the CD 2-1 data in the all-row (store) CD master 2-8 in which cash has run out cannot be used is added. Based on the data received by the CD 2-1 via the communication control device 2-6, the CD map information 2-3 for all banks (stores) is searched, and a bank with a usable CD within the designated distance And the location of the sales office in the form of a map, which is a panel on the output device 2-
4 Display on screen. At this time, each position is numbered and displayed on the screen.

Looking at this, the user selects the number to obtain the detailed information of the bank and the sales office displayed on the screen, and the C
Input the number from the input device 2-5 which is the D operation panel.

All the lines (stores) CD map place information 2-3 are searched based on the entered number, and the bank name relating to the specified number,
Detailed information such as store name and address is displayed on the output device 2-4 which is a panel on the CD.

[0015]

As described above, according to the present invention, by providing all-row (store) CD map information in the CD and all-row (store) CD master in the accounting system host, each branch office Since it is possible to instantly know the available CD information in the host simply by operating the CD terminal, it is possible to reduce the number of employees for the financial institution that makes the employees wait at each sales office. Therefore, it has the effect of reducing working hours and labor costs, and it is also a way to deal with financial institutions that have already been unmanned if payment processing can not be done before the closing time. It also has the effect of preventing deterioration and deterioration of the image.

[Brief description of drawings]

FIG. 1 is a block diagram showing another bank (store) automated teller machine search system according to an embodiment of the present invention.

FIG. 2 is a diagram showing a configuration and a flow of a system.

[Explanation of symbols]

 1-1 Automatic cash dispenser search system 1-2 Input device 1-3 Detection part 1-4 Transmission part 1-5 Reception part 1-6 Search part 1-7 All line (store) CD master 1-8 Transmission part 1 -9 Reception part 1-10 Search part 1-11 All lines (store) CD map information 1-12 Output part 1-13 Output device 2-1 Automatic cash dispenser (CD) 2-2 Cash outage detection device 2-3 All line (store) CD map information 2-4 Output device 2-5 Input device 2-6 Communication control device 2-7 Accounting system host 2-8 All line (store) CD master 2-9 Communication control device

Claims (3)

[Claims] 1. A detecting means for detecting a cash out of an automatic teller machine, a first transmitting means for transmitting a detection result to a host, and an automatic cash payment in which a cash out occurs based on data received by a host side. Search means for searching available cash dispensers near the machine, second sending means for sending the searched contents to the cash dispenser where the cash shortage occurred, and the cash dispenser side received A cash dispenser retrieval system, comprising: a display means for displaying the location of an available cash dispenser on a cash dispenser panel based on data. 2. The automatic teller machine search system according to claim 1, wherein the automatic teller machine is provided with a map information system in advance. 3. The automated teller machine search system according to claim 2, wherein the display means displays the placement location within a distance designated by the map information system on a screen. Cash machine search system.