JPH05292199A - Telephone incoming call display device and telephone exchange - Google Patents

Abstract

PURPOSE:To attain smooth reception of a phone call by displaying information of a caller in the most understadable form for a person receiving the phone call. CONSTITUTION:A telephone incoming call display device 15 is constituted so as to be registered with an identification number and a group identification number for all telephone terminals are combined in pairs in order to group the telephone terminal equipment and at the same time by combining group identification number and a message in pairs, the telephone incoming call display device 15 is connected to a telephone exchange 11. When a phone call is made from a telephone terminal equipment 13 to a telephone terminal equipment 14, the telephone incoming call display device 15 receives a calling request from the telephone exchange 11 before the call is reached to the called telephone terminal equipment 14, and thereafter it retrieves the message corresponding to the caller and sends the message to the telephone exchange 11. The telephone exchange 11 sends the message to the called telephone terminal equipment 14, and the message is displayed on the display device 16 of the telephone terminal equipment 14.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone exchange system, and more particularly to a telephone incoming call display device and a telephone exchange that allow a caller to identify a caller.

[0002]

2. Description of the Related Art A telephone exchange system is used when receiving an incoming call.
Many callers can identify the caller by displaying the extension number of the caller's phone or changing the ringtone on the display provided on the telephone terminal, but the user can specify the callout and display on the phone. The things you can do with are increasing.

In a conventional telephone exchange system, a message to be displayed when an incoming call is received from a telephone terminal device with a display device under a telephone exchange, a message when an incoming call is received from an outside line,
I registered in the telephone exchange according to the message classification when I received it from the trunk line and the message when I received it from the extension line.

[0004]

However, in the above-mentioned conventional type, when an incoming call is received from the extension, only the extension number of the calling telephone terminal device or a simple message such as "NICEN" can be displayed and the message can be displayed in response to the user's request. I couldn't display the details.

[0005]

According to the present invention, a telephone terminal device table is provided in an incoming call display device, and this table includes identification numbers of all telephone terminal devices for grouping the telephone terminal devices. The group identification numbers are registered as a pair, and an output message table is provided so that the group identification number and a message to be output to the display device of the telephone terminal device can be registered as a pair in this table.
Then, when a telephone terminal device under the telephone exchange makes a call to another telephone terminal device, the incoming call display device receives a call request from the telephone exchange device before receiving the call at the destination telephone terminal device. , Incoming call from outside line, incoming call from trunk line, incoming call from telephone terminal device under the telephone exchange, etc. are distinguished from the information attached to the call request. At this time, incoming call from the telephone terminal device under the telephone exchange Searches the group identification number corresponding to the source telephone terminal device from the telephone terminal device table based on the identification number of the source telephone terminal device included in the information attached to the call request, and further acquires the group identification number. The message corresponding to the group identification number is searched from the output message table based on the number, and the message obtained here is sent to the telephone exchange together with the call request. It was constructed in.

[0006]

According to the present invention, the telephone terminal devices can be grouped and the message to be displayed on the display device when the telephone terminal device receives a call can be registered for each group, and the obtained message is sent to the telephone exchange together with the call request. Therefore, when an incoming call arrives at the target telephone terminal device, the message can be displayed on the display part of this telephone terminal device, and the call recipient can easily make a call between the telephone terminal devices under the telephone exchange. You will be able to identify the origin.

[0007]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An incoming call display device according to an embodiment of the present invention will be described below with reference to the drawings. FIG. 1 shows the configuration of a telephone exchange system including an incoming call display device according to an embodiment of the present invention. In the figure, 11 is a telephone exchange, 12 is a communication line, 13 and 14 are telephone terminal devices under the telephone exchange,
Reference numeral 15 is an incoming call display device, and 16 is a display device attached to the telephone terminal device 14.

FIG. 2 shows the configuration of the incoming call display device according to the present invention. Reference numeral 17 is a telephone terminal device table, 18 is a message table, and 19 is a telephone terminal device identification number portion.
Reference numeral 20 denotes a group identification number part A, which constitutes a telephone terminal device table 17 together with the telephone terminal device identification number part 19. Reference numeral 21 is a group identification number portion B, and 22 is a message portion, which constitutes the message table 18 together with the group identification number portion B21.

The operation of the incoming call display device of this embodiment constructed as above will be described below.

In the configuration of FIG. 1, when a telephone call is made from the telephone terminal device 13 to the telephone terminal device 14, for example, a call request issued from the telephone terminal device 13 is sent via the communication line 12 to the telephone exchange 11. Will be notified. Here, the telephone exchange 11 notifies the incoming call display device 15 of the call request without causing the telephone terminal device 14 to receive the call request.

The incoming call display device 15 retrieves the corresponding message based on the telephone terminal device identification number of the telephone terminal device 13 which is the auxiliary information of the call request.

When the intended message is obtained, the incoming call display device 15 sends a call request together with the message to the telephone exchange 11 and instructs the telephone terminal device 14 to receive the call. Therefore, the telephone exchange 11 causes the telephone terminal device 14 to receive an incoming call, whereby the telephone terminal device 14 receives an incoming call for the first time from the telephone terminal device 13.

When an incoming call arrives at the telephone terminal device 14, at the same time, a message relating to the telephone terminal device 13 on the calling side is output to the display device 16 of the telephone terminal device 14.

If this message can be registered, updated, deleted, etc. from a terminal device or the like connected to the incoming call display device 15, the user can output an arbitrary message.

FIG. 2 shows the configuration of the incoming call display device 15. In the incoming call display device 15, the call origination request notified from the telephone exchange 11 is indicated by the attached information, and the caller is a telephone under the telephone exchange 11. It is determined whether it is from the terminal device.

If a call is made from the telephone terminal device under the telephone exchange 11, the telephone terminal device identification number portion 19 in the telephone terminal device table 17 is based on the telephone terminal device identification number in the auxiliary information of the call request. Is searched for an entry having the same number as the telephone terminal identification number. Then, the group identification number corresponding to the found entry is taken out from the group identification number part A20. Further, the group identification number part B21 in the message table is searched based on the group identification number thus taken out, and an entry having the same number as the group identification number is searched. Then, the message corresponding to the found entry is retrieved from the message section 22,
The telephone exchange 11 is instructed to display the retrieved message on the display device 16 of the telephone terminal device 14.

With such a configuration, it is possible to display, for example, "XX Division", "XX Sales Section", etc. on the display device of the telephone terminal device, and the telephone terminal devices of the caller and the callee are in the same group. In this case, it is possible to display "Inside XX section" or the like. If an incoming call is received from an outside line or an incoming call from a trunk line, a separate message area can be provided so that the message can be registered "from an outside line" or "from the trunk line" when an incoming call is received from the trunk line. It is also possible to display a message such as.

As described above, according to this embodiment, by implementing the incoming call display device on a personal computer or the like, it becomes possible to set the grouping of the telephone terminal devices more finely and register an appropriate output message. As a result, the user on the receiving side can identify the calling side more easily.

[0019]

As described above, according to the present invention, the telephone terminal devices can be grouped and the message to be displayed on the display device when the telephone terminal device receives a call can be registered for each group, and the obtained message is called. Since it will be sent to the telephone exchange together with the request, the message can be displayed on the display part of the telephone terminal on the receiving side. By setting a message that the user himself / herself can easily understand in the device, it becomes easier to respond when the receiver is picked up.

[Brief description of drawings]

FIG. 1 is a schematic block diagram of a telephone exchange system including an incoming call display device according to an embodiment of the present invention.

FIG. 2 is a block diagram showing the configuration of the telephone incoming call display device.

[Explanation of symbols]

 11 Telephone Switch 12 Communication Lines 13 and 14 Telephone Terminal Device 15 Telephone Incoming Display Device 16 Display Device 17 Telephone Terminal Device Table 18 Message Table 19 Telephone Terminal Device Identification Number Part 20 Group Identification Number Part A 21 Group Identification Number Part B 22 Message Part

Claims (2)

[Claims] 1. A telephone terminal table, and in order to group telephone terminals into this table, the identification numbers of all the telephone terminals and the group identification numbers can be registered in pairs, and an output message table is provided. Provided in this table, the group identification number and the message to be output to the display device of the telephone terminal device can be registered in pairs so that the telephone terminal device under the control of the connected telephone exchange can change from another telephone terminal device to another. When a call is made to the telephone, the incoming call display device receives a call request from the telephone exchange before the call arrives at the destination telephone terminal device, and from the information attached to the call request, the call from the outside line or from the trunk line is received. Incoming calls from the telephone terminal device under the telephone exchange are distinguished from each other, and in the case of an incoming call from the telephone terminal device under the telephone exchange, the information attached to the call request is The group identification number corresponding to the source telephone terminal device is searched from the telephone terminal device table on the basis of the identification number of the source telephone terminal device contained in the output message table based on the acquired group identification number. An incoming call display device configured to retrieve a message corresponding to a group identification number and send the message obtained here together with a call request to a telephone exchange. 2. A telephone terminal device capable of displaying characters to display a message at the same time when a call is received at a target telephone terminal device is configured to be connectable, and a telephone terminal subordinate thereto is instructed by an instruction from the incoming call display device. And a means for displaying an arbitrary character on the device and a means for notifying the incoming call display device of an incoming call without receiving the incoming call to the telephone terminal device according to an instruction from the incoming call display device. A telephone exchange configured so that the call request notified to the incoming call display device by the user is received by the called telephone terminal device.