JPH0512535A - Automatic transaction device - Google Patents

Abstract

PURPOSE:To instantaneously inform an operating state, a fault state, etc., to the external in accordance with urgency by providing this automatic transaction device with a display device for sequentially informing the state of the device. CONSTITUTION:An alarm lamp 30 fixed to the rear face of the automatic transaction device has red, yellow and green lamps 31 to 33. The red lamp 31 is turned on when a fault or abnormality, e.g. requiring the most urgency is generated. In accordance with the degree of urgency, the lamp 31 is turned on or a buzzer can be simultaneously used. Namely the red lamp 31 requires the quick response of a clerk. When the residual of media such as paper money coins, slips, and short slips stored in the device is less or too much, the yellow lamp 32 is turned on and can be turned on and off in accordance with the degree of urgency. The green lamp 33 is turned on when the device is normally functioned.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic transaction device such as a depositing / dispensing machine for depositing or withdrawing money, which is used in a financial institution.

[0002]

2. Description of the Related Art In recent years, we have received cards sent by users.
By communicating with the host computer (center),
An automated teller machine that automatically pays the cash requested by the user, or an automated teller machine that accepts a bankbook and automatically pays the cash requested by the user by communicating with the host computer. Automated transaction equipment such as equipment) has been introduced to each bank to provide rapid service to users.

In such a conventional automatic transaction apparatus, a remote monitor is provided in order to notify the operating status, medium status, failure status and the like to the outside. In this remote monitor, various items are displayed by turning on the small display lamp of the corresponding item. This display method is an appropriate display method in that detailed information can be obtained. However, when some abnormality occurs, it may be necessary to notify the occurrence of the abnormality as soon as possible, rather than to inform the abnormality in detail.

However, in the conventional automatic transaction apparatus, even if it is necessary to notify the state of the automatic transaction apparatus as soon as possible, the display for that purpose cannot be performed.

[0005]

SUMMARY OF THE INVENTION Therefore, an object of the present invention is to provide an automatic transaction device having a display device capable of sequentially informing the state of the automatic transaction device in order to solve the above-mentioned problems. ..

[0006]

The automatic transaction apparatus of the present invention is provided with a display device capable of notifying the operating state of the automatic transaction apparatus, the state of the medium, the failure situation, etc. to the outside according to the degree of urgency. ..

[0007]

The automatic transaction apparatus of the present invention can easily notify the outside of the operating status, the status of the medium, the failure status and the like in accordance with the degree of urgency.

[0008]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings.

1 and 2 show an automatic transaction apparatus according to the present invention. That is, a substantially L-shaped operation portion 2 is formed on the front surface of the housing 1. On the horizontal surface of the operation unit 2, a large number of banknotes to be transferred or transferred can be put together and a banknote insertion slot 3 for receiving change of the banknote is provided. The banknote insertion slot 3 can be freely opened and closed. The door 4 is provided. A color CRT display unit 5 with a built-in touch sensor is provided on the horizontal surface of the operation unit 2. The CRT display unit 5 displays operation procedures and other information on the CRT screen by illustrations, characters, or wording to guide the user, and the display shows the secret code,
A touch sensor (not shown) detects this by pressing the display portion according to the amount, the account number, the approval, confirmation or cancellation of the transaction, and outputs a corresponding signal to the main control unit 11 described later. Key operation is performed.

On the vertical surface of the operation unit 2, a card C for transaction approval in which a personal identification number and account information are recorded.
A card insertion opening 6 for inserting (account confirmation medium), a passbook insertion opening 7 for inserting a passbook, a coin insertion opening 8 for inserting coins, and a coin change receiving opening 9 for receiving change of coins are provided.

As shown in FIG. 2, an alarm lamp 30 is provided on the rear surface of the automatic transaction apparatus so that the attendant can know it. The alarm lamp 30
It has a red lamp 31 that requires the most emergency, a yellow lamp 32 that lights up when the remaining amount of the medium used in the automatic transaction device is small, and a green lamp 33 that indicates a normal state.

By the way, in the housing 1, as shown in FIG. 3, a main controller 11 for controlling the whole and the above card insertion opening 6 are provided.
The card C inserted from the card is received, and the account information such as the personal identification number and the account number is received from the magnetic stripe portions Ca and Cb on the card C, and the transaction content and the embossing described later are recorded on the journal sheet described later. A magnetic card reader 12 for recording the contents of the bank, a passbook printer 13 for reading the magnetic stripe of the bankbook inserted from the bankbook insertion port 7 and recording the transaction contents in the bankbook, and the banknote insertion port 3 Accepting the inserted banknotes, paying out a specified amount of banknotes to the banknote insertion slot 3, accepting coins inserted into the coin insertion slot 8, receiving coins of a specified amount and receiving the coins of the specified amount. Coin deposit / withdrawal unit 1 for dispensing to mouth 9
5, a customer service unit 16 constituted by the CRT display section 5, a voice guidance unit 17 for giving voice guidance to a customer by a speaker (not shown), an internal monitor for a staff, and a staff operating section 18 having an alarm lamp 30, Information about the financial institution required for the transfer transaction, for example, a floppy disk 19 as a data file in which bank names and branch names are recorded in the order of Japanese syllabary, between the main control unit 11 and a host computer (center) not shown. A transmission control unit 20 and a power supply unit 21 for controlling the data transmission of the data are provided. In addition, the main control unit 11 is provided with an external remote controller for staff.
Connected to the monitor 22.

The alarm lamp 30 provided in the automatic transaction device will be described. The alarm lamp 30 is provided on the back side of the automatic transaction device because it is for notifying the staff. The alarm lamp 30 has a red lamp 31, a yellow lamp 32, and a green lamp 33. Red lamp 31
Is lit when it has the most urgency, for example, when a failure occurs or an abnormality occurs. In this case, a lamp can be turned on or a buzzer can be used together depending on the degree of emergency. That is, the red lamp 31 is a lamp that requires immediate attention from the staff. The yellow lamp 32 is turned on when the amount of a medium, such as a bill, a coin, a slip, or a short form, contained in the automatic transaction device is small or excessive. It can be turned on or off depending on the degree of urgency. In other words, the yellow lamp 32 is turned on when the attendant's normal response is required. Green lamp 33
Is lit when the device is functioning normally. That is, the green lamp 33 is lit when there is no abnormality.
That is, it is possible to visually recognize a state without abnormality. The green lamp 33 is off when waiting for a customer.
Further, by linking with the customer sensor, it is possible to display the presence of the customer. Further, it is possible to display that the maintenance work is in progress by blinking the green lamp 33.

The alarm lamp 30 may have a larger number of lamps or a combination of a plurality of lamps so as to prevent defective lighting. For example, the remaining amount of the medium can be displayed stepwise by using a multilayer lamp. Further, although the buzzer sounds when the staff call button is pressed, this lamp may be used instead of or in combination.

Next, a modification of the present invention will be described. In the above-described embodiment, the automatic transaction device that responds to the customer is alerted.
The remote monitor 22
This alarm lamp may be attached to the. Remote monitor 22 with this alarm lamp attached
Are shown in FIG. An alarm lamp 40 is attached to the head of the remote monitor 22. The alarm lamp 40 is mounted so that the lamp can be seen from any angle around the circumference, and has a red lamp 41, a yellow lamp 42, and a green lamp 43. The lighting state of the lamp and the like are exactly the same as in the case of the above-mentioned automatic transaction device. However,
Since the alarm lamp 40 is attached to the remote monitor 22 itself, the degree of urgency can be immediately discriminated, so that the staff can be promptly dealt with and the emergency situation can be dealt with easily.

This modification can be used in combination with the above-mentioned embodiment. As a result, it becomes possible to deal with the situation more quickly and to deal with an abnormal situation.

In the automatic transaction apparatus of the present invention, the red, yellow, and green lamps are used for the display, but the present invention is not limited to this, and for example, a display device for displaying characters may be used.
In this case, the color of characters can be changed and various displays can be made according to the degree of urgency.

[0018]

As described in detail above, according to the present invention,
It is possible to provide an automatic transaction device having a display device that can easily notify the outside of the operating state, the state of the medium, the fault state, etc., depending on the degree of urgency.

[Brief description of drawings]

FIG. 1 is an external perspective view of the entire automated teller machine according to the present invention.

FIG. 2 is an external perspective view of the rear surface of the automatic transaction device.

FIG. 3 is a block diagram showing a configuration of a main part of an electric circuit.

FIG. 4 is an external perspective view of a remote monitor according to the present invention.

[Explanation of symbols]

11 ... Main control unit, 12 ... Magnetic card lead unit, C ... Car
Do, 30 ... alarm lamp, 40 ... alarm lamp.

Claims (1)

[Claims] [Claim 1] An automatic transaction apparatus for performing transaction processing such as deposit or withdrawal has a display in a plurality of colors, and indicates the operating state, medium state, failure status, etc. An automated teller machine comprising a display device for displaying one of a plurality of color display parts to notify the outside according to the degree of urgency.