JPH04346115A - Information processor - Google Patents

Abstract

PURPOSE:To control a message display for promoting proper operation by discriminating a user which is unfamiliar with operation according to a misoperation ratio and misoperation intervals. CONSTITUTION:This information processor is equipped with an operation frequency storage means 105 stored with the frequency of key operation, a misoperation frequency storage means 104 stored with the frequency of key misoperation and an analyzing means 103 which calculates the misoperation ratio from the operation frequency stored in the operation frequency storage means 105 and the misoperation frequency stored in the misoperation storage means 104 when misoperation is done and judges the skillfulness of the operation from the misoperation ratio. Consequently, a message corresponding to the skillfulness of the user can be displayed and the operability is improved.

Description

[Detailed description of the invention]

0001

[Industrial Application Field] The present invention relates to an information processing device,
In particular, the present invention relates to an information processing apparatus that controls the output of messages and voices instructing key operation procedures according to the user's key operation skill level.

0002

[Prior Art] A conventional information processing device is
As described in Japanese Patent No. 0821, an error message is displayed when an operational error occurs, and a guidance message is displayed when the help key is selected. Further, some devices display a more detailed message when a specific key is selected after displaying an error message.

[0003] Furthermore, the technology described in Japanese Patent Application Laid-Open No. 1-193918 is such that when the number of operation errors increases, it is determined that the operator has learned the operation that made the operation error, and a message instructing the operation procedure is not output. It's technology.

0004

[Problem to be solved by the invention] The above-mentioned Japanese Patent Application Laid-Open No. 1-280
The conventional technique described in Japanese Patent No. 821 has problems in that it takes more effort to select a predetermined key and that if the predetermined key is difficult to understand, a detailed message cannot be displayed. Further, an error message is displayed immediately when an operation error occurs, but even if the same operation error is repeated, only the same error message is displayed. In this case, if a more detailed error message is not displayed, there is a problem that the same operation error will be repeated over and over again.

Furthermore, in the technique described in Japanese Patent Application Laid-Open No. 1-193918, it is only necessary for the operator to memorize the correct operation, but if he does not, he will repeat the operation error.

SUMMARY OF THE INVENTION An object of the present invention is to provide an information processing apparatus that improves operability by flexibly controlling the display of message data indicating the correct operation procedure when an operation error is made.

[0007]

[Means for Solving the Problems] The above object is to provide an information processing device having a message output means for outputting a message instructing a key operation procedure, an operation number storage means for storing the number of key operations, and a number of key operation mistakes. The operation error occurrence rate is determined from the number of operation error storage means to be stored, and the number of operation errors stored in the operation number storage means and the number of operation errors stored in the operation error number storage means when an operation error occurs. and a message output means that outputs a message instructing a key operation procedure according to the proficiency level. This can be achieved by processing equipment.

The above object also provides a timer measuring means for measuring the time until an operational error occurs, an operational error occurrence interval storage means for storing the operational error occurrence interval measured by the timer measuring means, and a timer measuring means for measuring the time until an operational error occurs. This can also be achieved by an information processing device comprising an analysis means for determining the proficiency level of the operation based on the occurrence interval.

[0009]

[Operation] The operation of the first means will be explained. When an input is received from the input means, the input content is analyzed in the analysis means. If the input content is a normal operation, the operation count storage means is incremented. If the input content is an operation error, the operation number storage means and the operation error number storage means are incremented. Based on the values stored in the operation number storage means and the operation error number storage means, the analysis means calculates the operation error occurrence rate. Then, message output is controlled based on the value of the operation error occurrence rate.

Next, the operation of the second means will be explained. When an input is received from the input means, the input content is analyzed in the analysis means. If the input content is an operational error,
The value of the timer measurement means is substituted into the operation error occurrence interval storage means, and the timer measurement section is reset. Then, message output is controlled based on the value in the operation error occurrence interval storage section.

[0011]

Embodiment Next, a first embodiment of the information processing apparatus according to the present invention will be described with reference to FIGS. 1, 4, and 5. FIG. 1 is a block diagram showing the configuration of an information processing apparatus 100 according to the first embodiment. As shown in FIG. 1, the information processing device 100 includes an input means 101 such as a keyboard that accepts input, a display means 102 such as a CRT that displays messages, and analyzes and processes input contents from the input means 101. analysis means 103 for storing the number of operation errors, operation error number storage means 104 for storing the number of operation errors, operation number storage means 105 for storing the number of operations, operation error occurrence rate storage means 106 for storing the operation error occurrence rate, and message content. and a data table 107 for storing data.

Next, using FIG. 5, the information processing device 100
Explain the effect of FIG. 5 is a flowchart of processing regarding message display in the information processing apparatus 100 according to the present embodiment. When an input is received from the input means 101, the input content is analyzed by the analysis means 103 (501). 502
The analysis result is judged in step 2, and if the input content is a normal operation, the number of operation storage means 105 is incremented (
504). If the input content is an operation error, the operation error number storage means 105 and the operation error number storage means 104 are incremented (503, 505), the operation error occurrence rate is calculated (506), and the operation error occurrence rate is calculated. Message output is controlled based on the value (507). This operation error occurrence rate is cumulative from the time the power is turned on.

Next, the data table 107 shown in FIG. 1 will be explained using FIG. 4. FIG. 4 is an explanatory diagram showing the structure of the data table 107. This data table 107 is used to confirm the message and to output inputtable key information and processing details when controlling message output.

In order to confirm a message, a table 401 of keys accepted for confirmation is provided in the data table 107, and the keys are compared with input keys. As shown in the figure, key numbers such as "0001 (execution)" are stored in the memory of the key table 401.

In order to output inputtable key information, the data table 107 is provided with an operation number table 402 corresponding to the operation and an inputtable key information table 403 corresponding to the operation. All you have to do is output the key information table. This key information table 40
As shown in the figure, the memory No. 3 stores key names such as "movement key".

In order to output the processing contents, an input key number table 404 and a processing contents table 405 are provided in the data table 107, and the processing contents corresponding to the input key numbers are output. As shown in the figure, this processing table 405 contains messages such as "Start movement function and specify range", for example.

This embodiment is not affected by the time interval of operations. For example, if you stop using a word processor for some time and then use it again, the type of message will not change. Furthermore, since the operation error occurrence rate is a cumulative result from the time the power was turned on, the occurrence rate does not change significantly as the operation time becomes longer. In other words, even if the user of this word processor changes, the type of message does not change immediately.

Next, a second embodiment will be explained using FIGS. 2 and 6. In the first embodiment described above, the operator's proficiency level is determined based on the number of operation errors and the message display is controlled, but in this embodiment, the operator's proficiency is determined based on the interval at which operation errors occur. It determines the level of proficiency and controls the display of messages.

FIG. 2 shows an information processing device 2 according to a second embodiment.
FIG. 2 is a block diagram showing the configuration of 00. This information processing device 200 includes an input means 201 that receives input from a keyboard or the like, a display means 202 that displays a message, an analysis means 203 that analyzes and processes input contents from the input means 201, and an operation error occurrence interval. , a timer measuring means 205 for measuring time, and a data table 206.

Next, using FIG. 6, the information processing device 2
The effect of 00 will be explained. FIG. 6 is a flowchart of processing related to message display in the information processing apparatus 200 according to the present embodiment. When an input is received from the input means 201, the input content is analyzed by the analysis means 203 (601). The analysis result is determined in 602, and if the input content is an operation error, the value of the timer measurement means 205 is assigned to the operation error occurrence interval storage means 204 (603), and the timer measurement means 205 is reset (604). ). Then, message output is controlled based on the value of the operation error occurrence interval storage means 204 (605).

In the above embodiment, the data table 20
6 is provided with the table shown in FIG. 4, and when controlling message output, it goes without saying that it is possible to confirm the message and to output inputtable key information and processing details.

According to the information processing device 200 according to the present embodiment, the timer measurement means is cleared each time the interval between operation errors is measured without cumulatively calculating the interval between operation errors, so that past operations are not accumulated. Not affected by Therefore, even if many mistakes are made at the beginning of the operation, if no mistakes are made thereafter, the types of messages will quickly return to simple ones.

Next, a third embodiment will be explained using FIGS. 3 and 7. In the above two embodiments, the operator's proficiency level is determined based on the number of operational errors and the message display is controlled, and the operator's proficiency level is determined and the message display is controlled based on the interval between operational errors. This is for display control. In this embodiment, the operator's proficiency level is determined by combining both of these factors.

FIG. 3 shows an information processing device 3 according to a third embodiment.
30 is a block diagram showing the configuration of the computer. As shown in FIG. 3, this information processing device 300 includes an input means 301 such as a keyboard that accepts input, a display means 302 that displays a message, and an analysis means that analyzes and processes input contents from the input means 301. 303, operation error number storage means 304 for storing the number of operation mistakes, operation number storage means 305 for storing the number of operations, operation error occurrence rate storage means 306 for storing the operation error occurrence rate, and operation error occurrence interval. Operation error occurrence interval storage means 307 for storing, timer measuring means 308 for measuring time, and data table 30
9.

Next, using FIG. 7, the above information processing device 3
The effect of 00 will be explained. FIG. 7 is a flowchart of processing regarding message display in the information processing device 300 according to the present embodiment.

When an input is received from the input means 301, the input content is analyzed by the analysis means 303 (701). If the analysis result is determined in step 702 and the input content is a normal operation,
Increment the operation count storage means 305 (704
). If the input content is an operation error, the operation error frequency storage means 305 and the operation error frequency storage means 304 are incremented (703, 705), the operation error occurrence rate is calculated (706), and the operation error occurrence rate storage means is incremented (703, 705). The calculation result is substituted into 306. Next, the value of the timer measurement means 308 is substituted into the operation error occurrence interval storage means 307 (707), and the timer measurement means 308 is reset (708).

Next, a message to be displayed is determined by comparing the operation error occurrence interval and the operation error occurrence rate. The determination method is to display a detailed message. This example will be explained using FIG. 8. FIG. 8 is an explanatory diagram showing a specific example of message types based on skill level. The figure shows an example in which the proficiency level is divided into three levels. For example, if the operation error rate is 0 to 19%, the message will be "Please press the <Move> key after moving the cursor to the end point of the range." On the other hand, if the interval between operation errors is 11 to 60 seconds,
The message is ``After moving the cursor to the end point of the range, press the <Move> key on the first row from the top of the keyboard.'' As mentioned above, if the message contents have different operation error occurrence rates and operation error occurrence intervals,
Displays a detailed message, that is, a message when the operation error occurrence interval is 11 to 60 seconds. Note that, if necessary, the proficiency level may be divided into more stages.

Next, message output is controlled based on the values of the operation error occurrence rate storage means 306 and the operation error occurrence interval storage means 307 (710).

In this embodiment, the data table 309
Needless to say, by providing the table shown in FIG. 4, when controlling message output, messages can be confirmed, and inputtable key information and processing details can be output.

[0030] If the message content is selected based only on the operation error occurrence rate, the type of message will remain constant when the operation time becomes long. However, if the operation error occurrence rate and the operation error occurrence interval are used together as in this embodiment, when a large number of incorrect operations are made in a short period of time, a detailed message will be displayed based on the operation error occurrence interval.

[0031]

Effects of the Invention According to the information processing device of the present invention, even if a user who is not accustomed to operations does not know what operation to perform next, he or she can press keys at random or become stuck and time passes. A guidance message will be displayed. In addition, for users who are familiar with the operation,
To prevent unnecessary guidance messages from being displayed even if an operation error is made. In this way, message display control tailored to the user is possible, and operability is improved.

[Brief explanation of drawings]

FIG. 1 is a block diagram showing the configuration of an information processing device according to a first embodiment.

FIG. 2 is a block diagram showing the configuration of an information processing device according to a second embodiment.

FIG. 3 is a block diagram showing the configuration of an information processing device according to a third embodiment.

[Figure 4] Explanatory diagram showing the structure of a data table

FIG. 5 is a flowchart of processing related to message display in the information processing device according to the first embodiment.

FIG. 6 is a flowchart of processing related to message display in the information processing device according to the second embodiment.

FIG. 7 is a flowchart of processing related to message display in the information processing device according to the third embodiment.

[
Figure 8: Explanatory diagram showing specific examples of message types based on proficiency level

[Explanation of symbols]

101, 201, 301...input means, 102, 202,
302... Display means, 103, 203, 303... Analysis means, 104, 304... Operation error number storage means, 105, 3
05...Operation number storage means, 106,306...Operation error occurrence rate storage means, 204,307...Operation error occurrence interval storage means, 205,308...Timer measurement means, 107,20
6,309...Data table.

Claims (11)

[Claims] 1. An information processing device comprising message output means for outputting a message instructing a key operation procedure, comprising: operation number storage means for storing the number of key operations; and operation error number storage means for storing the number of key operation mistakes. , when an operation error occurs, calculate the operation error occurrence rate from the number of operations stored in the operation number storage means and the number of operation mistakes stored in the operation error number storage means, and calculate the operation error occurrence rate. An information processing device comprising: an analysis means for determining a skill level of an operation based on the skill level; and a message output means for outputting a message instructing a key operation procedure according to the skill level. . 2. The information processing apparatus according to claim 1, further comprising operation error occurrence rate storage means for storing the operation error occurrence rate calculated by said analysis means. 3. Storage means for storing message data instructing a key operation procedure generated in advance in accordance with skill level determined based on the operation error occurrence rate stored in the operation error occurrence rate storage means. 3. The information processing apparatus according to claim 2, wherein the information processing apparatus comprises: 4. Means for confirming message data instructing key operation procedures classified in advance according to the skill level determined based on the operation error occurrence rate stored in the operation error occurrence rate storage means. The information processing apparatus according to claim 2 or 3, characterized in that the information processing apparatus is configured to include the following. 5. An information processing device comprising message output means for outputting a message instructing a key operation procedure, comprising: a timer measurement means for measuring the time until an operation error occurs; and an operation error measured by the timer measurement means. An operation error occurrence interval storage means for storing the occurrence interval of the operation error, an analysis means for determining the operating skill level based on the operation error occurrence interval, and a message outputting a message instructing the key operation procedure according to the skill level. An information processing device comprising: an output means. 6. Storage means for storing message data instructing a key operation procedure generated in advance according to the skill level determined based on the operation error occurrence interval stored in the operation error occurrence interval storage means. The information processing device according to claim 5, characterized in that it is configured to include: 7. Means for confirming message data instructing key operation procedures classified in advance according to the skill level determined based on the operation error occurrence interval stored in the operation error occurrence interval storage means. The information processing apparatus according to claim 5 or 6, characterized in that it is configured to include: 8. An information processing device comprising message output means for outputting a message instructing a key operation procedure, comprising: operation number storage means for storing the number of key operations; and operation error number storage means for storing the number of key operation mistakes. , an operation error occurrence rate storage means for storing an operation error occurrence rate calculated from the number of operations and the number of operation errors; a timer measurement means for measuring the time until an operation error occurs; an operation error occurrence interval storage means for storing an operation error occurrence interval, the operation proficiency level based on the operation error occurrence rate is compared with the operation proficiency level based on the operation error occurrence interval, and a lower proficiency level is selected. 1. An information processing apparatus comprising: an analysis means for performing a key operation, and a message output means for outputting a message instructing a key operation procedure according to the proficiency level. 9. The information processing apparatus according to claim 8, further comprising a storage means for storing in advance message data instructing a key operation procedure according to the selected skill level. 10. The apparatus according to claim 8, further comprising means for confirming message data instructing key operation procedures classified in advance according to the selected skill level. Information processing device. 11. Claims 1, 2, 3, 4, and 5, further comprising means for storing inputtable key operation procedures corresponding to input operation contents, and instructing the key operation input order.
, 6, 7, 8, 9 or 10.