JPH04294184A - Maintenance system for printing device - Google Patents
Maintenance system for printing deviceInfo
- Publication number
- JPH04294184A JPH04294184A JP3083276A JP8327691A JPH04294184A JP H04294184 A JPH04294184 A JP H04294184A JP 3083276 A JP3083276 A JP 3083276A JP 8327691 A JP8327691 A JP 8327691A JP H04294184 A JPH04294184 A JP H04294184A
- Authority
- JP
- Japan
- Prior art keywords
- maintenance
- printing device
- notification means
- printing
- host computer
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 238000012423 maintenance Methods 0.000 title claims abstract description 61
- 238000001514 detection method Methods 0.000 claims abstract description 12
- 238000004891 communication Methods 0.000 claims abstract description 7
- 238000000034 method Methods 0.000 claims description 12
- 238000012544 monitoring process Methods 0.000 abstract description 2
- 238000010586 diagram Methods 0.000 description 2
- 238000009434 installation Methods 0.000 description 1
Landscapes
- Accessory Devices And Overall Control Thereof (AREA)
Abstract
Description
【０００１】0001
【産業上の利用分野】本発明は電子計算機システムの印
刷サブシステムの保守方式に関し、特に印刷装置の保守
方式に関する。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a maintenance method for a printing subsystem of a computer system, and more particularly to a maintenance method for a printing device.
【０００２】0002
【従来の技術】従来、印刷装置の保守方式では、例えば
月に１回等の一定期間毎に、あるいは印刷装置の使用者
からの通報により、保守担当者が客先に出向き保守作業
を行っていた。[Prior Art] Conventionally, in the maintenance method for printing devices, a maintenance person visits a customer's site and performs maintenance work at a fixed period of time, such as once a month, or in response to a report from the user of the printing device. Ta.
【０００３】0003
【発明が解決しようとする課題】上述した従来の印刷装
置の保守方式では、定期的に保守を行った場合には、印
刷装置の使用頻度およびその消耗の程度はまちまちであ
るので、時宜を得た保守作業が行えず、印刷装置を常時
最良の状態で使用することができないという欠点があっ
た。[Problems to be Solved by the Invention] In the conventional maintenance method for printing devices described above, when maintenance is performed regularly, the frequency of use of the printing device and the degree of its wear and tear vary, so it is difficult to maintain the printer in a timely manner. This has the disadvantage that maintenance work cannot be performed and the printing apparatus cannot be used in the best condition at all times.
【０００４】本発明の目的は、上述の点に鑑み、印刷装
置の使用状態を監視し、自動通報を可能にすることによ
って、時宜を得た保守作業を行い、常時最良の状態での
印刷装置の運用を実現する印刷装置の保守方式を提供す
ることにある。[0004] In view of the above-mentioned points, an object of the present invention is to monitor the usage status of a printing device and enable automatic notification, thereby performing maintenance work in a timely manner and keeping the printing device in the best condition at all times. The purpose of this invention is to provide a maintenance method for printing devices that realizes the same operation.
【０００５】[0005]
【課題を解決するための手段】本発明の印刷装置の保守
方式は、電子計算機システムの印刷サブシステムにおい
て、印刷装置に付属し印刷装置の印刷ページ数や各種消
耗部品などの保守要因に関する監視を行い保守が必要と
なった時点でその旨をホスト計算機に通知する保守要因
検出／通知手段と、前記ホスト計算機上で動作し前記保
守要因検出／通知手段からの通知に基づいて保守情報を
通信回線を介して保守センタに自動通報をする保守情報
通報手段とを有する。[Means for Solving the Problems] The printing device maintenance method of the present invention monitors maintenance factors such as the number of pages printed by the printing device and various consumable parts attached to the printing device in the printing subsystem of a computer system. and a communication line that operates on the host computer and transmits maintenance information based on the notification from the maintenance factor detection/notification means. and a maintenance information reporting means for automatically reporting to the maintenance center via.
【０００６】[0006]
【作用】本発明の印刷装置の保守方式では、保守要因検
出／通知手段が印刷装置に付属し印刷装置の印刷ページ
数や各種消耗部品などの保守要因に関する監視を行い保
守が必要となった時点でその旨をホスト計算機に通知し
、保守情報通報手段がホスト計算機上で動作し保守要因
検出／通知手段からの通知に基づいて保守情報を通信回
線を介して保守センタに自動通報する。[Operation] In the maintenance method for a printing device of the present invention, a maintenance factor detection/notification means is attached to the printing device, and monitors maintenance factors such as the number of pages printed by the printing device and various consumable parts, and detects when maintenance is required. The maintenance information reporting means operates on the host computer and automatically reports maintenance information to the maintenance center via the communication line based on the notification from the maintenance factor detection/notification means.
【０００７】[0007]
【実施例】次に、本発明について図面を参照して詳細に
説明する。DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, the present invention will be explained in detail with reference to the drawings.
【０００８】図１は、本発明の一実施例に係る印刷装置
の保守方式の構成を示すブロック図である。本実施例の
印刷装置の保守方式は、印刷装置１と、印刷装置１に付
属する保守要因検出／通知手段１１と、ホスト計算機２
と、ホスト計算機２上で動作する保守情報通報手段２１
と、保守センタ３と、保守センタ３とホスト計算機２の
間を接続する通信回線２２とから構成されている。FIG. 1 is a block diagram showing the configuration of a maintenance method for a printing apparatus according to an embodiment of the present invention. The maintenance method for the printing apparatus of this embodiment includes the printing apparatus 1, the maintenance factor detection/notification means 11 attached to the printing apparatus 1, and the host computer 2.
and a maintenance information reporting means 21 operating on the host computer 2.
, a maintenance center 3 , and a communication line 22 that connects the maintenance center 3 and the host computer 2 .
【０００９】次に、このように構成された本実施例の印
刷装置の保守方式の動作について説明する。Next, the operation of the maintenance method for the printing apparatus of this embodiment configured as described above will be explained.
【００１０】まず、保守要因検出／通知手段１１は、例
えば印刷を行ったページ数および印刷装置１内の各種消
耗部品などの保守要因に関する監視を行う。First, the maintenance factor detection/notification means 11 monitors maintenance factors such as the number of printed pages and various consumable parts in the printing apparatus 1.
【００１１】さらに、保守要因検出／通知手段１１は、
前述した監視に基づき、印刷装置１の保守が必要である
と判断した場合には、例えば印刷ページ数が一定ページ
数に達した場合には、ホスト計算機２にその旨を通知す
る。Furthermore, the maintenance factor detection/notification means 11
Based on the above-described monitoring, if it is determined that maintenance of the printing device 1 is necessary, for example, if the number of printed pages reaches a certain number, the host computer 2 is notified of this fact.
【００１２】保守情報通報手段２１は、保守要因検出／
通知手段１１からの通知に、ホスト名および装置名など
の情報を付加し、保守情報として通信回線２２を介して
保守センタ３に自動通報する。The maintenance information reporting means 21 detects maintenance factors/
Information such as a host name and a device name is added to the notification from the notification means 11, and the information is automatically reported to the maintenance center 3 via the communication line 22 as maintenance information.
【００１３】通報された保守情報に基づき、保守センタ
３から保守担当者が通報された印刷装置１の設置場所に
出向き、保守作業を行うことができる。Based on the reported maintenance information, a maintenance person from the maintenance center 3 can go to the reported installation location of the printing apparatus 1 and perform maintenance work.
【００１４】なお、印刷装置１の保守要因は装置の種別
や機能などにより大幅に異なるので、保守要因検出／通
知手段１１は、印刷装置１のモデル毎の設置となる。[0014] Since the maintenance factors of the printing device 1 vary greatly depending on the type and function of the device, the maintenance factor detection/notification means 11 is installed for each model of the printing device 1.
【００１５】[0015]
【発明の効果】以上説明したように、本発明は、印刷装
置の保守が必要となった時点で、保守情報が保守センタ
に自動通報されるようにしたことにより、印刷装置の時
宜を得た保守作業を行うことができ、印刷装置の使用者
は常に最良の状態において印刷装置を使用できるという
効果がある。[Effects of the Invention] As explained above, the present invention automatically reports maintenance information to a maintenance center when maintenance of the printing device becomes necessary, thereby ensuring timely maintenance of the printing device. Maintenance work can be performed, and the user of the printing device can always use the printing device in the best condition.
【図１】本発明の一実施例に係る印刷装置の保守方式の
構成を示すブロック図である。FIG. 1 is a block diagram showing the configuration of a maintenance method for a printing device according to an embodiment of the present invention.
１ 印刷装置 ２ ホスト計算機 ３ 保守センタ １１ 保守要因検出／通知手段 ２１ 保守情報通報手段 ２２ 通信回線 1 Printing device 2 Host computer 3 Maintenance center 11 Maintenance factor detection/notification means 21 Maintenance information reporting means 22 Communication line
Claims (1)
ムにおいて、印刷装置に付属し印刷装置の印刷ページ数
や各種消耗部品などの保守要因に関する監視を行い保守
が必要となった時点でその旨をホスト計算機に通知する
保守要因検出／通知手段と、前記ホスト計算機上で動作
し前記保守要因検出／通知手段からの通知に基づいて保
守情報を通信回線を介して保守センタに自動通報をする
保守情報通報手段とを有することを特徴とする印刷装置
の保守方式。Claim 1: In the printing subsystem of a computer system, the printer is attached to a printing device and monitors maintenance factors such as the number of pages printed by the printing device and various consumable parts, and when maintenance is required, the host computer maintenance factor detection/notification means that operates on the host computer and automatically reports maintenance information to a maintenance center via a communication line based on the notification from the maintenance factor detection/notification means. A maintenance method for a printing device, comprising:
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP3083276A JPH04294184A (en) | 1991-03-22 | 1991-03-22 | Maintenance system for printing device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP3083276A JPH04294184A (en) | 1991-03-22 | 1991-03-22 | Maintenance system for printing device |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| JPH04294184A true JPH04294184A (en) | 1992-10-19 |
Family
ID=13797839
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| JP3083276A Pending JPH04294184A (en) | 1991-03-22 | 1991-03-22 | Maintenance system for printing device |
Country Status (1)
| Country | Link |
|---|---|
| JP (1) | JPH04294184A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US7510260B2 (en) | 2004-11-22 | 2009-03-31 | Samsung Electronics Co., Ltd. | Image forming apparatus capable of performing maintenance operations using usage pattern and a method for the same |
-
1991
- 1991-03-22 JP JP3083276A patent/JPH04294184A/en active Pending
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US7510260B2 (en) | 2004-11-22 | 2009-03-31 | Samsung Electronics Co., Ltd. | Image forming apparatus capable of performing maintenance operations using usage pattern and a method for the same |
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