JPH03139740A - Automatic advance maintenance requesting system - Google Patents

Abstract

PURPOSE:To decrease a fault occurrence rate apparently by providing a detecting means which detects a period, a maintenance request judgement part, and a line control part and requesting advance maintenance automatically from a device side. CONSTITUTION:Counters 4, 5, 8, and 10 count down from their initial values attending on the operation of a printer device 13 and when one counter reaches 0, the maintenance request judgement part 2 which receives information on that assembles the information on the number of the printer 13, an object component of the maintenance, a time limit up to the maintenance, etc., as the message. When the composition of the message is completed, the message is sent to the line control part 1. The line control part 1 acquires a line and performs control for a connection with a maintenance base terminal 3, thereby sending a message for a request for the previous maintenance to the maintenance base terminal. Consequently, the fault occurrence frequency of the device is reduced apparently.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to an advance maintenance request method that automatically requests advance maintenance from the device side.

(Prior Art) It is desirable that printer devices and the like used in information processing devices are always used in the best condition.Therefore, for this type of device, it is necessary to keep a record of maintenance items and maintenance implementation dates for devices to be maintained. Preliminary maintenance was carried out by one person, who determined the timing and content of maintenance based on the specified time and frequency.

(Problems to be Solved by the Invention) In the conventional advance maintenance method, the advance maintenance period is determined manually and maintenance items are managed in this way, so the occurrence of mistakes is unavoidable. Also, ask the end user about frequency of use. Ask the end user. Alternatively, it is estimated based on the previous maintenance implementation date, which has the drawback of making it difficult to perform appropriate maintenance.

The object of the present invention is to overcome the above-mentioned drawbacks.

An object of the present invention is to provide an automatic advance maintenance request method that can reduce the apparent failure occurrence rate by automatically requesting advance maintenance from the device side.

(Means for Solving the Problem) In order to achieve the above object, the automatic advance maintenance request method according to the present invention is a maintenance method for a device that has components that require deterioration due to frequency of use or change over time, adjustment, or cleaning. a detection means for detecting when each of the components requires replacement, adjustment, or cleaning; and when the detection means detects the time when the components need to be replaced, information on the equipment to be maintained, the parts to be maintained, and the maintenance time limit; A maintenance request judgment unit that outputs a maintenance request including a maintenance request, and a line control unit that sends the maintenance request to one line are provided, and the maintenance request is configured to be sent to a maintenance base terminal (Example) The present invention will be explained in more detail below with reference to one drawing.

FIG. 1 is a block diagram showing an embodiment of a printer device applied to the automatic advance maintenance request method according to the present invention.

This embodiment uses ink ribbon 5. This is a case where the print head 7° paper cutter and cooling fan 11 are to be maintained.

The ink ribbon 5 deteriorates in proportion to the number of printed characters. The print head 7 deteriorates in proportion to the number of strokes.

The paper cutter 9 deteriorates in proportion to the number of pages published.

The cooling fan 11 deteriorates in proportion to the energization time.

The ink ribbon 5 has a counter 4 that counts the ink ribbon usage frequency (unit = number of characters), the print head 7 has a counter 6 that counts the usage frequency of the print head (unit = number of strokes), and the paper cutter 9 has a counter 4 that counts the ink ribbon usage frequency (unit = number of characters). is the paper cutter usage frequency (
The counter 8 that counts the unit = number of page breaks is connected to the cooling fan 1.
A cooling fan energization counter 10 for counting cooling fan energization is connected to each of the cooling fan energization counters 1 .

The valley counter is set to an initial value at each replacement time,
Each unit is subtracted.

The output of each counter is input to the maintenance request determining section 2, and the output of the maintenance request determining section 2 is connected to the line control section 1.

When the printer device 13 is started, the cooling fan 11 is driven, the print head 7 starts printing based on the input data, and the ink ribbon 5 starts rotating. Then, the paper is cut by the paper cutter 9 every time one hundredth or one printing is performed.

In this manner, each counter decrements the initial value as the printer operates.

When a subtraction result of 0 occurs in the counter, the maintenance request determination unit 2 receives this information and assembles a message with information such as the printer number, parts to be maintained, and time limit until maintenance is performed. . After completing the message assembly, the message is sent to the line control section 1.

The line control unit 1 controls the line to be connected to the maintenance base terminal 3, and sends a message requesting advance maintenance to the maintenance base terminal.

(Effects of the Invention) As explained above, the present invention provides means for detecting the maintenance deadline of each part, and when the maintenance deadline, etc. is detected, creates such information and outputs a maintenance request to the device to be maintained. A maintenance request determination section and a line control section are provided, and the configuration is such that advance maintenance requests are automatically sent to the maintenance base terminal.

This has the effect of allowing accurate advance maintenance and reducing the apparent frequency of equipment failures.

[Brief explanation of the drawing]

FIG. 1 is a diagram showing an embodiment of a printer device to which an automatic advance maintenance request method according to the present invention is applied. 1...Line control section 2...Maintenance request judgment section 3...
・Maintenance base terminal 4... Ink ribbon usage frequency counter (unit = number of characters) 5... Ink ribbon 6... Print head usage frequency counter (unit = number of strokes) 7... Print head 8... Paper Cutter usage frequency counter (unit = number of page breaks) 1...Paper cutter 0...Cooling fan energization counter time] l...Cooling fan 2...Line 3...Printer device (unit - energization

Claims (1)

[Claims] In a maintenance method for a device having components that deteriorate due to frequency of use or changes over time, and that require adjustment or cleaning, the device includes a detection means for detecting when each of the components requires replacement, adjustment, or cleaning, and the detection means a maintenance request determination unit that outputs a maintenance request including information on the equipment to be maintained, the parts to be maintained, and the maintenance time limit when the system detects the timing of component replacement, etc.;
An automatic advance maintenance request method, characterized in that a line is provided with a line control unit that sends the maintenance request, and is configured to send the maintenance request to a maintenance base terminal.