JPH0484231A - Prediction maintenance system for printing device - Google Patents

Abstract

PURPOSE:To appropriately exchange the parts of a printing device by transmitting a prediction maintenance request notice report based on parts deterioration detection information. CONSTITUTION:When a printing controller 4 receives a print instruction from an operating system 21, the printing controller 4 transmits the print instruction to the printing device 6 and reads status information on the printing device 6 at every page printing. The printing controller 4 compares a page counter value in status information with the threshold of a threshold storage means 41. When a page counter value is larger, the notice report of a prediction maintenance request is transmitted to a central processing unit 2. When an automatic notice means 22 in OS 21 receives a notice report from the printing controller 4, it notices and displays a page counter threshold over message to a remote maintenance center console 200 through a service processor 8 and a telephone line 100.

Description

DETAILED DESCRIPTION OF THE INVENTION [Field of Industrial Application] The present invention relates to a predictive maintenance method for an information processing system, and particularly to a predictive maintenance method for regularly replaced parts of a printing device.

[Conventional technology]

In printing devices such as conventional line printers or non-impact page printers, there are parts that must be replaced periodically depending on the amount of printing, etc.

Conventionally, repairs and replacements of these regularly replaced parts have been carried out by maintenance personnel during periodic maintenance work of the information processing system, determining the necessity based on the page counter value of the device.

[Problem to be solved by the invention]

Repair and replacement work of parts using the conventional maintenance method described above is subject to human management, so it may not be possible to secure an appropriate maintenance interval, or the amount of printing may increase due to changes in the system's business content. Therefore, there is a drawback that if parts are repaired or replaced at the required replacement time, a failure of the printing device will already become apparent.

[Means to solve the problem]

The predictive maintenance method for printing devices according to the present invention includes an information processing system that includes a central processing unit, a print control device, and a printing device, and a remote maintenance center console that is connected to the information processing system via a telephone line. In the system, the printing device has a component deterioration detection means for detecting the deterioration state of a component that is subject to maintenance replacement among the component parts, and the printing control device issues a maintenance request warning report based on the status information of the component deterioration detection means. It has a maintenance request reporting means for sending it to the central processing unit, and the operating system running on the central processing unit receives the maintenance request attention report from the maintenance request reporting means and sends the maintenance request to the remote maintenance center console via a telephone line. It has automatic reporting means for notifying and displaying request messages.

〔Example〕

Embodiments of the present invention will be described based on the drawings.

FIG. 1 is a block diagram of an information processing system according to an embodiment of the present invention.

In FIG. 1, the central processing unit 2 is connected to a print control device 4 and also to a service processor 8, the print control device 4 is connected to a printing device 6, and the service processor 8 is connected to a telephone line 100. The remote maintenance center console 200 is connected to the remote maintenance center console 200 via.

The printing device 6 has a battery-backed page counter 61 which is manually reset to O when regularly replaced parts are repaired or replaced, and which is incremented every time one page is printed thereafter, and whose contents can be maintained even when the power is turned off. ing.

The print control device 4 has a threshold storage means 41 that stores the threshold value of the page counter 61 that should require maintenance for each type of printing device 6 to be connected and controlled.

In the information processing system configured as described above, when the print control device 4 receives a print instruction from the operating system (hereinafter referred to as O8) 21 operating on the central processing unit 2, the print control device 4 A print instruction is sent to N6, and the status information of printing device 6 is read every time a page is printed.

The printing device 6 uses a page counter 61 as status information.
The print control device 4 stores the page counter value in the status information in the threshold storage means 41.
If the page counter value is large, a predictive maintenance request warning report is sent to the central processing unit 2 by - degrees.

Upon receiving the warning report from the print control device 4, 032
1's automatic notification means 22 sends the page counter threshold overage message to the service processor 8 and the telephone line 1.
00 to the remote maintenance center console 200 and display it.

The maintenance personnel at the remote maintenance center will receive the message.
Recognizing the need for periodic replacement of the printing device 6, maintenance work begins.

In this embodiment, the page counter is used as a means for detecting deterioration of parts of the printing device, but the automatic notification is not limited to the page counter. What can be done can be easily deduced.

〔Effect of the invention〕

As described above, according to the present invention, a printing device is equipped with a component deterioration detection means for requesting component replacement, reads out component deterioration detection information to a printing control device, and reports a predictive maintenance request warning based on the information. The O8 is equipped with a means to send the warning report to the O8, and upon receiving the warning report, the O8
By providing automatic notification sending means for notifying a predictive maintenance request message to a remote maintenance center via a service processor, there is an effect that parts of the printing apparatus can be replaced appropriately.

FIG. 1 is a block diagram of an information processing system according to an embodiment of the present invention.

2...Central processing unit, 4...Printing control device, 6...
- Printing device, 8... Service processor, 21... Operating system, 22... Automatic notification means, 4
DESCRIPTION OF SYMBOLS 1... Threshold storage means, 61... Page counter, 100... Telephone line, 200... Remote maintenance center console.

Claims (1)

[Scope of Claims] A maintenance system comprising an information processing system comprising a central processing unit, a printing control device, and a printing device, and a remote maintenance center console connected to the information processing system via a telephone line, The printing device has a component deterioration detection means for detecting a deterioration state of a component that is a target of maintenance replacement among the component parts, and the printing control device sends the maintenance request warning report based on the status information of the component deterioration detection means. It has a maintenance request reporting means for transmitting to a central processing unit, and an operating system operating in the central processing unit receives the maintenance request attention report from the maintenance request reporting means and sends the remote maintenance via the telephone line. A predictive maintenance method for a printing device, characterized by having an automatic notification means for notifying and displaying a maintenance request message on a center console.