JPH04142654A - Terminal operator managing method - Google Patents

Abstract

PURPOSE:To unnecessitate complex and troublesome operations of terminal such as later cancellation processing, and re-execution processing by providing terminal operation with the function that when an identification medium is removed from a terminal before completing the execution of terminal processing, the present terminal operation is allowed to continue until the execution of the present terminal processing is completed. CONSTITUTION:A financial window service unit 20 consists of a control section 21, a cash deposit/drawout machine 22, a printer 23, a keyboard 24, and a CRT 25, wherein the keyboard 24 consists of a keyboard main body 26 and an ID card reader 27. Further, when the keyboard 24 is loaded with an ID card, the keyboard can be operated to start the execution of necessary processing. After that, when the ID card is removed from the keyboard 24 before the completion of the execution of necessary terminal processing, the financial window service unit 20 is allowed to continue the execution of the present processing until the execution of the present processing is completed, and when this execution of the processing is completed, the keyboard is immediately released from allowing the user to operate. Accordingly, no interruption of the execution of the present processing is no longer necessary for the keyboard to allow additional operation for the execution of a new processing. With this, complex and troublesome operation such as later processing cancellation, and processing of re-execution is unnecessitated.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to a terminal operator management method for managing terminal operators using an identification medium.

(Prior Art) Financial institutions use financial counter devices to process various types of business. This financial teller device is designed to allow only authorized personnel to operate it in order to prevent unauthorized use. One of them is ID (Identification media) equipped with identification media, for example, magnetic stripes.
cation) There is a method (terminal operator management method) of managing an attendant (operator) who attempts to operate a financial teller device using a card.

Figure 2 shows a conceptual diagram of the financial system.

The financial system 1 shown in the figure includes a host system 2 installed at a center that centrally manages processing, a terminal controller 3 installed at a branch, and a communication line 4 such as a LAN (local area network) connected to the terminal controller 3. It consists of a financial teller terminal device 5 connected via a financial counter terminal device 5.

The financial teller device 5 includes a controller 11, a CRT 12,
A keyboard 13, a printer 14, and a cash deposit/dispensing machine 15 are provided.

The host system 2 and the terminal controller 3 are connected via a communication network 6.

The host system 2 is composed of a host computer and the like that centrally processes tasks executed at a plurality of branches. The communication network 6 includes a public network, a private line, and the like.

The terminal controller 3 is intended to match the communication line 4 and the communication network 6. The controller 11 is composed of a processor and the like that controls each part of the financial teller device 5. The CRT 12 is a display that displays information. The keyboard 13 includes a keyboard body 16 for inputting various information, and an ID card reader 16 for reading ID cards.

Note that the ID card reader 17 is capable of holding an ID card attached and has a function of detecting attachment and detachment. The printer 14 prints out bankbooks and slips. The cash depositing and dispensing machine 15 includes a cash counting mechanism, a cash stocker, and the like for depositing and dispensing cash associated with business operations.

Here, the keyboard 13 will be explained in detail.

FIG. 3 is an external view of the keyboard 13.

As shown in the figure, the keyboard 13 is composed of a keyboard main body 16 on which various keys are provided, and an ID card reader 17 provided on the top surface of the keychain main body 16.

The keyboard main body 16 is equipped with numeric keys and the like for selecting and instructing processes and inputting information related to the processes.

The ID card reader 17 is provided with a mounting groove 17a in which the ID card 18 is mounted.
A reading section 17b equipped with a magnetic head etc. for reading the magnetic stripe 18a of the ID card 18, and a mounting groove 17.
An attachment detection section 17c is provided which includes a sensor and the like for detecting that an ID card is attached to a.

Here, the operation of the ID card reader 17 will be explained.

FIGS. 4(a) and 4(b) are explanatory diagrams of the operation of the ID card reader 17.

First, when attempting to operate the financial teller device 5, as shown in FIG.
a, and move it from the reading section 17b toward the attachment detection section 17c. Thereafter, by continuing to attach the ID card reader 17 to the device groove 17a on the attachment detection section 17c, the financial counter device 5 can be operated.

Next, for example, when the clerk leaves the financial teller device 5, the ID card 18 installed in the mounting groove 1-78 is removed from the mounting groove 17a, and thereby the mounting detection section 17c detects that the ID card 18 is removed. Upon detecting this, the financial teller device 5 is set to an initial state, that is, a state in which it waits for the ID card 18 to be inserted without allowing any operation.

Now, returning to FIG. 2, the conventional terminal operator management method will be explained with reference to FIG.

FIGS. 5(a) and 5(b) are explanatory diagrams of a conventional terminal operator management method.

First, as shown in (■) in FIG. 5(a), the financial teller device 5
A display prompting the user to attach an ID card 18 is displayed on the CRT 12 of the terminal. Here, the ID card 18 is inserted into the card reader 17 in the manner previously explained in FIG. 4(a).
When the ID cart 18 is attached, the reading result of the ID cart 18 is displayed as shown in (■). Further, when the staff member inputs a preset password, a menu for selecting a desired work item is displayed as shown in (3). The staff member selects a desired task from the menu, and thereafter performs operations related to the selected task.

Then, as shown in (■) in FIG. 5(b), when the display indicates that the task is completed, the staff member removes the ID card 18 from the ID card reader 17. As a result, the process previously explained in FIG. 4(b) is executed. That is, as shown in (3), a display prompting the user to attach the ID card 18 is displayed, and a state is set in which operation of the terminal is not permitted.

Incidentally, when a certain task is completed and the user moves on to another task, the desired task is selected by calling up the menu (2), which was previously explained with reference to FIG. 5(a).

(Problem to be solved by the invention) Now, for example, before the work is completed, in other words, during the operation, the ID is accidentally
A problem has arisen in that if the card 18 is removed, the terminal cannot be operated.

For this reason, if important operations such as cash deposits and withdrawals or operations such as updating the host system's database are interrupted, it is necessary to cancel them later in order to release the state in which they were half-heartedly canceled or updated. A problem has arisen in that complicated and troublesome operations such as processing and re-execution processing must be performed.

The present invention has been made with attention to the above points, and the
It is an object of the present invention to provide a terminal operator management method that does not require troublesome measures to be taken later even if a D card is removed.

(Means for Solving the Problems) The terminal operator management method of the present invention provides a terminal operator management method in which an identification medium is attached,
And in a terminal that allows operation and executes processing only while the identification medium continues to be attached, if the identification medium is removed from the terminal before the completion of the processing, only until the completion of the processing. The above operation is permitted.

(Operation) In this method, once the identification medium is attached, the operation is permitted and processing starts. Thereafter, if the identification medium is removed from the terminal before this processing is completed, the operation is permitted only until this processing is completed, and once this processing is completed, the permission for the operation is immediately canceled. . In other words, no operation for executing new processing is accepted. As a result, the execution of the process is not left unfinished (and the operation for executing a new process is not allowed).

(Embodiment) FIG. 1 shows a block diagram of a financial teller device according to the present invention.

The financial teller device (terminal) 20 shown in the figure is composed of a control section 21, a cash deposit/withdrawal machine 22, a printer 23, a keyboard 24, and a CRT 25 connected to the control section 21.

Cash deposit/withdrawal machine 22, printer 23, keyboard 24, C
RT25 is the same as previously described in FIG. Note that the keyboard 24 includes a keyboard body 26 and an ID card reader 27.

Further, the control unit 21 corresponds to the controller 11 described in the second section.

The control unit 21 is provided with a processor 31 and a memory 32.

The processor 31 is provided with an ID card management section 31a, a business processing section 31b, and a business continuity management section 31c.

The memory 32 is provided with a processing task instruction section 32a.

The ID card management section 31a of the processor 31 manages the operation of the ID card reader 27.
8 (Fig. 3) and manages whether or not it is attached.

The business processing unit 31b executes processing of a business selected by the operation of the staff member. Business continuity management department 31c
This is to determine whether or not there is a task to be continued when the ID card 18 is removed from the ID cart reader 27, and if so, to make it continue.

The processing task display section 32a of the memory 32 is connected to the financial counter device 2.
It stores flags and the like indicating an operating state of 0.

A terminal operator management method in the financial counter device 20 having the above configuration will be explained with reference to FIG. 6.

FIG. 6 is an explanatory diagram of the terminal operator management method of the present invention.

Here, the ID card 18 has already been inserted into the ID card reader 27.
It is assumed that the CRT 25 is equipped with a menu for business selection.

In the state where the menu is displayed as shown by ■ in the figure, the staff member selects the desired task. This selection result is recognized by the business processing unit 31b, and the CR
At T25, a business start screen (a screen on which no business information is input) is displayed. When the symbol ■ is displayed, the staff member inputs the data as appropriate, and then inputs the data into the host system 2.
Each time the input of a group of data to be transmitted to the computer (FIG. 2) is completed, the "Complete" key provided on the keyboard 24 is pressed to communicate with the host device 2.

When the data is input, the input data is displayed on the CRT 25 as shown in ■, and a business screen (in-progress screen) indicating that the business process is in progress is displayed. Ru. When the input of all the data necessary to complete the business is completed, a business screen (final screen) is displayed on the CRT 25, as shown in (3), indicating that the process execution of the business has been completed. Here, when the "end" key provided on the keyboard 24 is pressed, the business processing unit 31b
In order to have the staff select a new task, the screen shown in ■ is displayed.

Note that the display state of the CRT 25, that is, the business processing section 31b
What kind of processing is being managed is stored in the processing task display section 32a. In other words, if the menu screen is being displayed or if any task is selected, it may be selected and no data input or communication with the host system 2 has been established, or data may have already been input and the host system The state in which communication with 2 has been executed is displayed as a memory image.

Now, when the clerk sets the financial teller device 20 in an inoperable state, that is, in a state in which operation is not permitted, due to reasons such as standing, the clerk removes the ID card 18.

When the ID card 18 is removed, it is detected by the ID card management section 31a, and the ID card management section 31a notifies the business continuity management section 31c.

The task continuation management section 31c analyzes the contents of the processing task display section 32a and determines whether to cancel permission for the operation or to continue it.

First, when the ID card 18 is removed when ■, ■ and ■ are displayed on the CRT 25, the business continuity management unit 3
1c determines that the host system 2 is not in a state based on the contents of the processing task display section 32a. Therefore, the business continuity management unit 31c immediately stops the operation of the business processing unit 31b, and displays a message on the CRT 25 prompting the ID cart 18 (■, ■, ■).

Next, when the ID card 18 is removed when ■ is displayed on the CRT 25, the business continuity management unit 31c determines the status of the host system 2, that is, the process is in progress, based on the contents of the processing job display unit 32a. to decide. In this case, the business processing unit 31b is caused to continue processing the night business (■), that is, the operation of the business processing unit 31b is continued.

After that, the business continuity management unit 31c monitors the pressing of the "end" key provided on the keyboard 24, that is, the completion of the process execution (■), and if the pressing is detected, the business processing unit 31c
The operation of step b is stopped, and a display prompting the user to attach the ID card 18 is displayed on the CRT 25 (■).

As described above, even if the ID card 18 is removed, the permission for operation is not always canceled, but if the execution process of the business has not been completed, this business is continued, and further this process execution is completed. If this happens, permission for the operation will be immediately lifted.

Although the present invention has been described using a financial institution's financial teller device as an example, it can be applied to any device that allows only certain staff members to operate the device. Further, although the ID card having a magnetic stripe is used as an example of the identification medium, the present invention can be implemented using any medium such as an IC card.

(Effects of the Invention) The terminal operator management method of the present invention configured as described above prevents the situation where the execution of the process is half-finished because execution is started once and the execution of the uncompleted job is continued. can be avoided. Therefore, there is no need to perform complicated and troublesome operations such as canceling or re-executing the process afterwards. Further, since the permission for operation is canceled immediately after the processing is completed, it is possible to avoid situations such as unauthorized operation by a staff member who does not have the operation authority.

[Brief explanation of the drawing]

FIG. 1 is a block diagram of a financial teller device according to the present invention, and FIG.
The figure is a conceptual diagram of the financial system, Figure 3 is an external view of the keyboard, Figures 4 (a) and (b) are illustrations of the operation of the ID card league, and Figure 5 is an illustration of the conventional terminal operator management method. , FIG. 6 is an explanatory diagram of the terminal operator management method of the present invention. 21...Control unit, 24...Keyboard, 26...
Keyboard body, 27... ID card reader, 31... processor,
31a...ID card management section, 31b...Business processing section, 31c...Business continuity management section, 32...Memory, 32a...Processed business display section. 20: Money W1'N, teller device Between blocks of the financial teller device according to the present invention FIG. Screen for explanation of the terminal operator management method of the present invention FIG. 6

Claims (1)

[Scope of Claims] In a terminal to which an identification medium is attached and which allows operations and executes processing only while the identification medium continues to be attached, the identification medium is removed from the terminal before the execution of the processing is completed. A method for managing a terminal operator, characterized in that, in the case where the terminal operator performs the operation, the operation is permitted only until the execution of the process is completed.