JPH0375982A - Fuzzy controller for setting mode of automatic transaction machine - Google Patents

Abstract

PURPOSE:To automatically execute an exclusive mode corresponding to a transaction state by changing the setting to a specific exclusive mode, based on a prescribed fuzzy rule, when there is a tendency that customers for executing a specific transaction crowd concentrically and congestion occurs. CONSTITUTION:A CPU 21 operates a fuzzy inference engine 24 in accordance with a detecting signal inputted from the specific date and hour zone in which customers utilize concentrically an automatic transaction machine, and a program stored in a ROM 22. The engine 24 sets a detection element from the transaction machine, and the corresponding mode setting operation as antecedent parts x1, x2, and a consequent part y1, respectively, outputs the most appropriate mode set value Z1, based on a fuzzy rule table 26, and controls a mode setting device 23 to the mode being suitable for the present use state of the transaction machine. In such a way, an exclusive mode corresponding to the transaction state can automatically be executed.

Description

[Detailed Description of the Invention] (a) Industrial Application Field The present invention relates to an automatic transaction machine for geographically-based withdrawals by people, such as those used in banking, and more specifically, the present invention relates to automatic transaction machines that automatically transfer frequently used transaction modes. The present invention relates to a mode setting fuzzy control device for an automatic transaction machine that can change settings.

(b) Conventional technology In general, this type of automatic transaction machine is capable of depositing, withdrawing, transferring money,
It has various transaction functions such as passbook entry and balance inquiry, and customers select one of these functions to execute automatic transactions.

However, in automated corners where multiple automated teller machines are installed, withdrawal transactions are concentrated and crowded during certain specific time periods, specific days and times such as those associated with R1, such as paydays and the day before consolidation. Therefore, during such specific days and times, staff members switch automatic transaction machines to withdrawal mode in advance and use them as withdrawal-only machines for the convenience of customers. However, the staff must perform a mode switching operation and a mode canceling operation depending on the color of this specific date and time, making the staff's work complicated.

(c) Problems to be Solved by the Invention The present invention provides a mode setting fuzzy control device for an automatic transaction machine having high processing capacity that allows automatic transaction mode setting changes according to the transaction status of the automatic transaction machine. With the goal.

(d) Means for solving the problem This invention provides a mode setting means for changing the operation mode of an automatic transaction machine to a specific transaction mode, and a specific day and time period when the frequency of use of the automatic transaction machine is temporarily concentrated. and a detection means for detecting the detection means, and outputs the most appropriate mode correction amount from a fuzzy rule containing an appropriate mode correction amount for the specific date and time in response to the input of a specific date and time period of the automatic transaction machine detected by the detection means. , and fuzzy inference control means for controlling the mode setting means by fuzzy inference.

(E) Effect of the Invention According to this invention, when the detection means detects a specific date and time when the automatic transaction machine is used more frequently in the transaction status of the automatic transaction machine, fuzzy inference is performed using this detection element as an antecedent part. The control means outputs the most appropriate mode correction amount based on fuzzy rules in order to find the optimal consequent, and uses this output to set the transaction mode of the automatic transaction machine to a dedicated mode according to the transaction situation. Fuzzy inference control means.

(f) Effects of the Invention Therefore, when an automatic transaction machine tends to become crowded with customers conducting specific transactions, the automatic transaction machine can be automatically set to a specific dedicated mode to Effectively performs trading functions according to the trading situation, and after a certain date and time,
You can return to the original setting mode suitable for normal trading,
It has an automatic mode management function that executes a dedicated mode according to the transaction situation without requiring the operation of an attendant, and can efficiently eliminate congestion in automatic transaction machines.

(g) Examples An embodiment of the present invention will be described in detail below based on the drawings.

The figure shows a mode setting fuzzy control device for an automatic transaction machine, and this automatic transaction machine 11 has a CRT 12 on the front panel that also serves as a touch panel to display and guide customers regarding transaction operations.
and Speaker J who gives voice guidance for trading operations. 3, a passbook insertion slot 14, a bill slot 15, a coin slot 16, a card slot 17, a handling display 8, a call button 19 for customers to call an attendant, etc. Allows transactions such as withdrawals, transfers, bankbook entry, balance inquiries, etc.

Figure 2 shows the fuzzy inference control circuit when setting the mode.
The CPU 21 causes the mode setting device 23 to set the mode setting device 23 according to a detection signal manually input from a specific date and time when the automatic transaction machine 11 is intensively used by the customer and the program stored in the ROM 22.
A mode setting operation is outputted via a fuzzy inference engine (hereinafter referred to as FIE) 24, and necessary control data at this time is stored in the RAM 25.

The above-mentioned FIE24 converts the current detection element obtained by the detection signal from the automatic transaction machine earthwork into the antecedent part X1.
Set a fuzzy rule with X2 (condition part) and the mode setting operation set corresponding to this current detection element as the consequent part Yl (conclusion part), and select the most Reasonable mode setting value Zl
is output, and the mode setting device 23 is controlled by fuzzy inference so that the transaction mode is suitable for the current usage status of the various automatic transaction machines 11 based on this output.

The above-mentioned fuzzy rule is set according to a predetermined fuzzy rule table 26, and is an appropriate value corresponding to the usage level Xl by date and the usage level X2 by time of the automatic transaction machine 11. is determined in advance, this appropriate value is compared with the detected facts, and the most appropriate conclusion for these facts is drawn as shown in Figure 3 (a), (b) (antecedent part) and Figure 4 ( It is set by a membership function using fuzzy variables as shown in the consequent part).

In this membership function, the fuzzy set degree (
Each label (fuzzy value) indicating the grade) is combined with the direction display group of (positive direction P/reference Z) and (dog L/
The membership function that is set to display in combination with the degree display group of medium M and small S) and shows the degree of use Xl by date in Figure 3 (a) is: Days with low frequency PM 22 side Frequency Normal days PL Represents days with high usage frequency.

The membership function showing the usage level Xl by time in Figure 3 (b) is as follows: Z: Time of no use PS, time of low usage PM: Time of normal usage PI-, time of high usage frequency represents.

The membership function showing the setting degree Yl of the number of machines in the transaction mode in Figure 4 is as follows: Z: No specific transaction mode is set PS: The number of machines in the specific transaction mode is reduced PM: The number of machines in the specific transaction mode is set to normal PL: Indicates increasing the number of units in a specific transaction mode.

Furthermore, as a setting example of the fuzzy rule table 26 mentioned above, as shown in FIG. 2, (Rule 1) In the usage status of the automatic transaction machine 11, if , If there is a specific day and time when withdrawal transactions are concentrated such as payday (XI-PL), even if the usage frequency by hour Xl is normal usage frequency (Xl = PM), withdrawals can be made all day long. Since transactions tend to become crowded, at that time, the FI E 24 sets almost all automatic transaction machines 1↓ to the withdrawal transaction mode via the mode setting device 23 (Yl = PL).

i f XI = PL Xl = PMthe
n YI=PL (Rule 2) In the usage status of the automated teller machine 11, if the usage level XI of the automated teller machine by date is a specific date and time when withdrawal transactions such as paydays are concentrated (Xl = PL). , the degree of usage by time
In the usage situation L), withdrawal transactions will temporarily concentrate and become congested, so in that case, the FIE 24 will control almost all automatic transaction machines 11 through the mode setting device 23 to withdraw withdrawals. mode (Yl = PL).

i f XI = PL
n Yl = PL (Rule 3) In the usage status of the automatic transaction machine 11, if the usage level XI of the automatic transaction machine by date is normal (XI =
PM), the degree of usage by time x2 is also the normal usage frequency (
If the usage situation is Xl = PM), automatic transaction machine 1
1, there is no congestion and proper transactions continue, so in that case the FIE 24 sets the output to the mode setting device 23 to maintain the normal transaction mode (Yl = PM).

i f XI = PM Xl = PMthe
n YI=PM (Rule 4) In the usage status of automatic transaction machine 1-1, if the usage level Xl of the automatic transaction machine by date is normal (XI
= PM), if the usage situation is such that the usage level by time Xl is low and the withdrawal transaction frequency (Xl = PS), the automatic transaction machine 11 has few withdrawal transactions, so at that time, F I E
24 sets the output via the mode setting device 23 so as to reduce the exclusive use ratio of the automatic transaction machine 1 in the withdrawal mode (Yl=PS).

i f XI = PM Xl = PSthe
n Yl =PS In this way, as shown in (rules 1 to 4)..., if
A rule is set by associating the consequent part of then... with the input of the antecedent part of .

The control operation of the mode setting fuzzy control device of the automatic transaction machine 11 configured as described above will be explained next.

Normally, when the automatic transaction machine (11) is detected to be in a normal trading state by each detection element Ru.

By the way, when FIE24 detects that withdrawal transactions tend to concentrate and become crowded during specific days and times such as paydays or the day before the federation, it may Automatic transaction machines 11... are set to mostly withdrawal transaction mode, and the transaction mode is automatically changed in order to efficiently deal with high-frequency withdrawal transactions, thereby temporarily concentrating withdrawals. Eliminate congestion caused by trading customers,
After this specific date and time, the system automatically returns to the original setting mode suitable for normal transactions and allows normal transactions.

As mentioned above, when there is a tendency for the automatic transaction machine to become crowded with customers making withdrawal transactions, the automatic transaction machine is automatically set to a withdrawal transaction mode-only machine to monitor the customer transaction status. Automatic mode management function that effectively performs trading functions according to the transaction conditions, returns to normal trading mode after a certain date and time, and executes a dedicated mode according to the trading situation without requiring any staff operations. With this, congestion of automatic transaction machines can be efficiently resolved.

In the correspondence between this invention and the configuration of the embodiment described above, the mode setting means of this invention corresponds to the mode setting device 23 of the embodiment, and the detection means corresponds to the CPU 21, and the fuzzy inference control The means is a fuzzy inference engine (FI
E) Corresponding to 24, the present invention is not limited to the configuration of the above-described embodiment.

[Brief explanation of drawings]

The drawings show one embodiment of the present invention. Fig. 1 is an external perspective view of an automatic transaction machine, Fig. 2 is a fuzzy control block diagram when outputting mode settings of the automatic transaction machine, and Fig. 3 (A) is a date-based diagram. Figure 3 (b) is a membership function diagram showing the degree of use of the system, Figure 3 (b) is a membership function diagram showing the degree of use by time, and Figure 4 is a membership function diagram showing the degree of setting of the number of transaction modes. 11,... Automatic transaction machine 2t... CPU23.
...Mode setting device 24...Fuzzy inference engine 1-■ 2 26...Fuzzy rule table Fig. 4 Indicate the degree of fixedness of the number of motes in the month.

Claims (1)

[Claims] (1) A mode setting means for changing the operating mode of the automatic transaction machine to a specific transaction mode, a detection means for detecting a specific date and time when the frequency of use of the automatic transaction machine is temporarily concentrated, and detection by the above detection means. fuzzy inference that controls the mode setting means by fuzzy inference by outputting the most appropriate mode correction amount from a fuzzy rule containing an appropriate mode correction amount for the specific date and time in response to the input of the automatic transaction machine in the specified date and time period. A mode setting fuzzy control device for an automatic transaction machine, comprising a control means.