JPH0351986A - Automatic seat reservation ticket vending machine - Google Patents

Abstract

PURPOSE:To facilitate the operation of a user which utilizes the same section frequently more by issuing a user card when a seat reservation ticket is vended, inserting the user card by the user, and vending a seat reservation ticket according to vending information recorded on the card. CONSTITUTION:A main control part 11 is equipped with a card information control means 11f which controls reading/writing operation for information on a departure point and an arrival point recorded on the user card and when the seat reservation ticket is vended, the user card where the contents of the seat reservation ticket, i.e. information on the departure point and arrival point is written is issued. Further, when the user inserts the user card, the information on the departure point and arrival point recorded on the user card is read out and the seat reservation ticket is vended according to the information. Consequently, the user who utilizes the same section frequently need not specify the departure point and arrival point every time he or she purchases a seat reservation ticket, and can purchases the seat reservation ticket speedily.

Description

DETAILED DESCRIPTION OF THE INVENTION (Field of Industrial Application) The present invention relates to an automatic seat reservation ticket vending device for selling reserved seat tickets for trains, etc.

(Prior Art) In transportation systems such as trains, reserved seats are provided so that passengers can reserve seats on the flight they wish to use in advance. In order to secure this reserved seat, the user needs to purchase a reserved seat ticket in advance.

On the other hand, on the railway company side that sells (issues) reserved seat tickets, it is necessary to know the availability of reserved seats, that is, the sales status of reserved seat tickets, for all trains in operation. This is to ensure that when a reserved seat ticket is sold, it is determined whether or not there is a vacant reserved seat on the train requested by the user, and the reserved seat ticket is quickly sold. For this reason, seat reservation ticket sale information is centrally managed by a host computer or the like. Here, an overview of the system related to the sale of reserved seat tickets for trains will be explained.

Figure 2 shows a conceptual diagram of the seat reservation ticket sales system.

As shown in the figure, the seat reservation ticket sales system l includes a host computer 2 that centrally manages the sales status of seat reservation tickets.
and a plurality of terminal devices 3. Note that the host computer 2 and the terminal device 3 are connected through a communication line 4. The host computer 2 manages information on the sale status of reserved seat tickets for each train in operation, ie, files indicating whether or not there are vacant seats. The terminal device 3 is installed at, for example, each station or a travel agency, and is operated by a dedicated staff member, and includes an operation panel 3a consisting of a keyboard etc., a display device 3b consisting of a display etc. for displaying various information, and a seat. A sales device 3c consisting of a printer or the like for printing and selling reserved tickets is provided.

In the above system, when selling reserved seat tickets, the staff first operates the operation panel 3a of the terminal device 3,
The host computer 2 checks whether there are vacant seats on the desired train.
Please inquire. When the host computer 2 receives this inquiry, it refers to a file stored in a disk device (not shown), etc., and transmits vacant seat information for the corresponding train to the terminal device 3. Thereby, the vacant seat information sent from the host computer 2 is displayed on the display device 3b of the terminal device 3. When the staff member confirms the availability of seats on the display device 3b,
Operate the operation panel 3a to instruct execution of the sale of reserved seat tickets. As a result, the terminal device 3 notifies the host computer 2 that seat reservation tickets will be sold. When the host computer 2 receives this notification, it updates the file for the train, that is, deletes the vacant seat corresponding to the sold seat reservation ticket, and ends the process.

(Problems to be Solved by the Invention) In recent years, in addition to the terminal device 3, automatic seat reservation ticket vending devices that automatically sell seat reservation tickets have been used. This automatic seat reservation ticket vending device is a device that, like an automatic ticket vending device, sells a desired seat reservation ticket by the user's own operation.

By the way, it is desired that this automatic seat reservation ticket vending device be as easy to operate as possible.

Therefore, in the past, the number of options for users to select was reduced as much as possible by limiting the flights handled by time zone, and further limiting the departure and arrival points. As described above, since reserved seat tickets are only sold for a limited number of flights, reserved seat tickets for the flight desired by the user are not necessarily sold, and the requests of the user are not always satisfied. Also,
There are users who frequently use the same section. Such users have to perform the same operation every time they purchase a seat reservation ticket, and it has been desired to simplify the operation. The present invention has been made with attention to the above points, and, like the terminal devices installed at stations and travel agencies, the present invention is not only for a limited number of specific flights, but also for all flights and sectors desired by the user. The object of the present invention is to provide an automatic seat reservation ticket vending device that can easily sell seat reservation tickets and further simplify operations for users who frequently use the same section. .

(Means for Solving the Problems) The automatic seat reservation ticket vending device of the present invention is connected to a host computer that centrally manages the sales of seat reservation tickets, and automatically sells seat reservation tickets by the customer's own operation. The seat reservation ticket vending device is equipped with a card information control means for controlling the reading and writing of information recorded on the user card inserted by the customer, and when the seat reservation ticket is sold to the customer, the seat reservation The user card is released by recording release information indicating the content that allows the ticket to be sold, and when the customer inserts the user card, based on the release information recorded on the user card, The vehicle is equipped with a ticket issuing section that sells the reserved seat tickets.

(Operation) The above-described device serves as a card information control means that controls reading and writing of information on departure points and arrival points recorded on a user card. When a seat reservation ticket is sold, a user card containing the contents of the seat reservation ticket, that is, information on the departure point and arrival point is sold.

Furthermore, when a customer inserts a user card, information about the departure point and arrival point recorded on the user card is read out, and seat reservation tickets are sold based on this information.

(Embodiment) FIG. 1 is a block diagram showing an embodiment of an automatic seat reservation ticket vending device of the present invention.

Here, the discussion will proceed based on the assumption that a reserved seat ticket for a train will be sold. , disk device 14, receipt sales section 15, ticket sales section 16, display control section 17, banknote withdrawal section 18, coin withdrawal section 19,
A card reader/writer 20, a voice guidance section 21, and a key manual control section 22 are connected.

The communication control unit 12 includes a plurality of automatic seat reservation ticket vending devices 10
It consists of a modem and the like that controls communication with a host computer 2 that centrally manages the computer. The storage device 13 is composed of a RAM and the like that temporarily stores information to be transmitted to the host computer 2 and information received from the host computer 2. The disk fitl4 is composed of a hard disk device and the like that stores programs, data, etc. necessary for the operation of the main control section 11.

The one-note issuing unit 15 includes, for example, a printer that prints and sells receipts and slips for use of credit cards. The ticket vending unit 16 is composed of a printer or the like that prints and sells reserved seat tickets, train tickets, and the like. The display control section 17 controls the display of the display section 25, which is constituted by a display or the like. In this embodiment, the display section 25 includes a first display device 26 and a second display device 27. The banknote withdrawal unit 18 is used to deposit and withdraw banknotes from among the ticket prices. The coin withdrawal section 19 is for depositing and withdrawing coins among the ticket prices. The card reader/writer 20 is equipped with a magnetic head that reads or writes information recorded on a magnetic card. Note that the card reader/writer 20 reads information recorded on the user card. Voice guidance section 2
1 consists of an audio synthesis circuit, etc., which guides the operation of the device and its confirmation.

The key control unit 22 determines which of the various keys has been pressed. Four keys, from a first key group 31 to a fourth key group 34, are connected to this key manual control unit 22.

The main control unit 11 includes a block selection control means 11a, a departure/arrival station (departure/arrival point) selection control means 1lb, a corresponding flight inquiry control means liC, a flight selection control means lid, a reservation execution control means lie, and a power card information control means. 11f is provided. The block selection control means 11a controls the selection and determination of business areas including the arrival point or departure point, for example, business blocks such as Hokkaido, Tohoku, Kanto-Koshinetsu, etc., and further prefectures.

The departure/arrival station selection control means 1lb is the block selection control means 1.
It controls the display and selection of a list of departure and arrival points, ie, departure points (departure stations) and arrival points (arrival stations), existing in the business block selected by 1a. The relevant flight inquiry control means 11c performs control to inquire of the host computer 2 about flights operating between the arrival point and departure point determined by the control of the departure and arrival station selection control means 1lb. The flight selection control means lid is the flight inquiry control means 1. It controls the display of inquiry results (display of a list of applicable trains) and the selection of trains by tc.

The reservation execution control means lie is the flight selection control means lid.
This secures a reserved seat on the selected train, that is, executes the reservation.

The card information control means 11f controls the reading and writing of the user card in which information about the departure and arrival points and the arrival point is recorded.

FIG. 3 shows an external perspective view of the present invention.

The automatic seat reservation ticket vending device 10 shown in the figure is provided with a first operating section 35 and a second operating section 36.

The first operation section 35 includes a display screen 26a of the first display device 26, a first key group 31, a second key group 32, a ticket dispensing port 16a of the ticket vending section 16, and a banknote dispensing section. 18 bill insertion slots 18a, a coin insertion slot 19a of the coin withdrawal section 19, and a card insertion slot 20a of the card reader/writer 20 are provided. In addition, there is an input amount display section 37, a return slot 38 for returning banknotes and coins, and an attendant call button 3.
9. An operating status display section 40 is provided.

On the other hand, the second operation unit 36 includes a display screen 27a of the second display device 27, a third key group 33, and a fourth key group 34.
is provided. 4 and 5 show detailed front views of the first operating section 35 and the second operating section 36.

FIG. 4 is a front view of the first operating section 35 according to the present invention.

As shown in the figure, a first key group 31 is arranged on the left side of the display screen 26a. This first key group 31 is
It consists of 10 keys. This key is used to select each item displayed on the display screen 26a. Further, a second key group 32 is arranged below the display screen 26a.

This second key group 32 includes three keys that indicate the seat class and one key that specifies the number of tickets to be sold for each adult or child.
It consists of two keys. The ticket discharge opening 16a is an opening for receiving sold tickets or receipts. Note that a flicker lamp 16b (blinking light) is provided above the opening to call the user's attention.

On the other hand, an operation status display section 40 is provided on the upper right side of the first operation section 35 . The operating status display section 40 is a display means for notifying the user whether this device is in an operating status (tickets are on sale) or in a dormant status. An attendant call button 39 is arranged below the operation status display section 40. This staff call button 39 is a button used to call a staff member when a failure or the like occurs in this device. A deposited amount display section 37 is arranged below the attendant call button 39. The inserted amount display section 37 is composed of a display or the like that displays the amount inserted from the bill insertion slot or the coin insertion slot.

A bill insertion slot 18a and a coin insertion slot 19a are provided below the input amount display section 37.

Flicker lamps 18b and 19 are provided above the banknote insertion slot 18a and the coin insertion slot 19a to call the user's attention.
b is provided for each. A return slot 38 for returning bills and coins is provided below the bill insertion slot 18a and the coin insertion slot 19a. A card insertion slot 20a is provided below the return slot 38. A flicker lamp 20b is provided above the card insertion slot 20a to alert the user.

Next, FIG. 5 is a front view of the second operating section 36 according to the present invention.

As shown in the figure, on the left and bottom of the display screen 27a,
A third key group 33 is arranged. This third key group 33 includes 15 keys (in this embodiment, a certain key is selected from the Hokkaido and Tohoku keys for selecting a business block, a confirmation key for instructing execution and cancellation of various processes, a cancellation key, etc.) It is constructed from. Also, on the right side of the display screen 27a, there is a fourth
A group of keys 34 are arranged. This fourth key group 34
is constructed from a general numeric keypad.

Note that the display screen 27a normally displays a business area (in the embodiment, a map of Japan).

Here, FIG. 6(a). The operation of the automatic seat reservation ticket vending device of the present invention will be explained with reference to (b).

Figure 6(a). (b) is an operation flowchart according to the present invention.

First, the card information control means 11f of the main control unit 11 (FIG. 1) determines whether a user card has been inserted into the card insertion slot 20a of the card reader/writer 20 (step S1). The result of step Sl is YES
, That is, when the user card is inserted, the card information control means 11f reads the contents of the user card (information on the departure point and arrival point) and notifies the departure and arrival station selection control means 1lb of the contents (step S2 ). The departure/arrival station selection control means 1lb displays the notified contents on the second display screen 27a (step S3). Departure/arrival station selection control means 1lb
drives the voice guidance section 21 to provide guidance prompting the user to determine whether or not to proceed with the process based on the departure point and arrival point displayed on the first display screen (step S4). Based on the guidance in step S4, the user presses the confirmation key provided in the third key group 33 if it is OK to proceed with the process. Furthermore, if the process is to be canceled, the cancel key provided in the third key group 33 is pressed. If the confirmation key is pressed in step S4, the process moves to step S5. In step S5, the corresponding flight inquiry control means 11c drives the communication control section 12, transmits information on the departure station and arrival station to the host computer 2, and sends the corresponding train information (train name, departure station) from the host computer 2 to the host computer 2. time, etc.) and seat availability information (whether or not seats are available). When the relevant flight inquiry control means 11c receives the information from the host computer, it drives the display control section 17 to display train information and vacant seat information on the display screen 26a of the first display device 26 (step S6). Next, the flight selection control means l
The ID drives the voice guidance section 21 to guide the user to specify the desired train using the first key group 3l and the seat class and number of tickets for sale using the second key group 31 (step S7). Then, the first key group 31 and the second key group 3
2 is pressed (step S8).
). If the result of step S8 is NO, the process waits until a key is pressed. Further, if the desired time is full, pressing the cancel key provided in the third key part 33 returns to the original state (returns to step S1). If the result of step S8 is YES, the reservation execution control means li
e drives the communication control unit 12 and issues an instruction to the host computer 2 to secure (reserve) a seat (step S9). Specifically, the reservation execution control means 11e transmits information such as the train and seat class selected according to the guidance in step S7 to the host computer 2 along with a command indicating seat reservation. If the host computer 2 can secure a seat that meets the conditions received from the automatic seat reservation ticket vending device 10, it specifies the seat on the relevant train and transmits information such as the seat number to the automatic seat reservation vending device 10. . Further, if a seat cannot be secured, the host computer 2 notifies the automatic seat reservation ticket vending device 10 to that effect. Upon receiving the notification from the host computer 2, the reservation execution control means lie determines whether or not a seat has been secured (step S10).

If the result is No, the reservation execution control means lie;
The voice guidance unit 21 is activated to notify that a seat meeting the conditions could not be secured (step Sll), and steps S6 and subsequent steps are executed again.

Now, in step SIO, if the determination is YES, the reservation execution control means lie controls the display control unit 1.
7 to display the required amount on the display screen 27a of the second display device 27, and also instructs to insert cash or a card (credit card or prepaid card) (step S12). Reservation execution control means 11
Step e determines whether or not cash has been deposited (step S13). If the result is YES, the input amount is displayed on the input amount display section 37 (step S14),
Furthermore, the voice guidance unit 21 is activated to request confirmation of the amount to be deposited (step S15). Confirmation in step S15 involves pressing the confirmation key of the first key group 31 if the input amount is correct, and pressing the cancel key if the input amount is incorrect. If the result of step S15 is YES, that is, the confirmation key is pressed, the reservation execution control means lie determines whether change is required (step S1
6). If the result is YES, return the change to the return slot 3.
8 (step S17), and the post computer 2
The reservation execution control means lie receives the reservation information regarding the reserved seats secured from the website (step S18), and then drives the ticket sales section 16 and the receipt issuing section 15 to print the reserved seat tickets, tickets, and even receipts. Issuance is performed (step S19).

Now, after step S19, the card information control means 11
f drives the voice guidance unit 21 to provide guidance as to whether or not the user desires a usage ticket, and determines whether or not the user desires a user card (step S20). If the user desires a user card, he or she will press the confirmation key provided in the third key group 33. If the result of step S20 is YES, the card information control means 11f drives the ticket sales section l6 to issue a user card (step S21), and ends the process.

By the way, if NO is determined in step S13, that is, if cash is not deposited, the reservation execution control means 11e blinks the flicker lamp 20b of the card insertion slot 20a, and further drives the voice guidance section 21. and instructs to insert the card (step S22). The reservation execution control means lie then determines whether or not a card has been inserted (step S23). This result is NO
In this case, you will have to wait for the card to be inserted.

Also, if the result is YES, the card reader/writer 2
0 and reads predetermined data from the card (step S24). The reservation execution control means lie determines whether the card is a bripaid card or not based on the read data (step S25). If the result is YES, it is determined whether the payment can be made with the amount indicated by the Bripaid card (step S26). If the result is YES, the content of the Bripaid card is changed to the amount after payment (step S27), and the card is returned (step S2).
8), execute the processing from step S18 onwards. If the result of step S26 is NO, the reservation execution control means 11e drives the display control section 17 to display the insufficient amount on the second display device 27 (step S29), and in step S1
Execute steps 4 onwards.

Now, if the result of step S25 is NO, the main control unit 11 determines that the card is a credit card,
The communication control unit 12 is activated to inquire about credit information from the host computer 2 (step S30). Specifically, the host computer 2 accesses the credit card company's computer and receives notification of whether the credit card is valid or invalid. If the result of step S30 is YES, the reservation execution control means lie writes transaction content data to the storage device 13 (step S31
) Execute step Sl8 and subsequent steps. Also, step S3
If the result of 0 is NO, the reservation execution control means lie drives the display control section 17 to display on the display screen 27a of the second display device 27 that the transaction is not possible (step S3).
2) Return the card (step S33) and end the process. By the way, when the determination in step S1 is NO, the block selection control means 11a of the main control section 11 drives the display control section l7 to perform display control on the second display device 27 (step S34). Specifically, display control unit 1
7 reads the data of the business area (such as a map of Japan divided into a plurality of blocks) stored in the disk device 14;
It is displayed on the display screen 27a of the second display control device 27.

Further, the block selection control means 11a controls the voice guidance section 2.
1 to guide the user to select the business block that includes the destination (step S35). As a result of step S35, the user presses any key in the third key group. Next, the block selection control means 11a determines whether a key of the third key group has been pressed (step S36). Step S36
If the result is NO, the process waits for a key to be pressed. Further, if the result of step S36 is YES, the departure/arrival station selection control means 1lb displays a list of stations existing in the selected business block on the display screen 27a (indicated by broken lines in FIG. 5) (step S37). . Then, the departure/arrival station selection control means 1lb drives the voice guidance section 21,
Guidance is provided to select a desired station (arrival point) (step 838). In this case, the fourth key group 34
will be used to input the numerical values assigned to each station. Next, it is determined whether a key of the fourth key group 34 has been pressed (step S39). Step S3
If the result of step 9 is NO, the process will wait for a key to be pressed. Further, if the result of step S39 is YES, the departure/arrival station selection control means 1lb drives the voice guidance section 21 so that the departure station is a station where the automatic seat reservation ticket vending device operated by the user is installed. Check whether it is good or not (
Step S40). The user presses the departure station automatic setting key or the departure station selection key provided in the third key group 33. The result of step S40 is YES
, That is, if the departure station automatic key is pressed, the departure and arrival station selection control means 1lb sets the departure and arrival point to the station where the automatic seat reservation ticket vending device is installed (step S41), and proceeds to step S5.

Now, if the result of step S41 is NO, that is, the departure station selection key is pressed, the departure station is selected in the manner previously explained in steps S34 to S39 (steps 342 to S47), and then step S
Move on to 5. In the above procedure, a certain time limit may be set for waiting for the key human power, and if the key human power is not performed within the corresponding time, the process may return to step S1. Further, in the flowchart shown in FIG. 6, the user is asked whether he/she wishes to issue a user card even when using the user card, but if a transaction is made using the user card, the card may be returned.

Here, the user card will be explained using FIG. 7.

FIG. 7 is a configuration diagram of the ticket vending section 16.

The user card 50 is issued by the ticket sales section 16.

The ticket sales section 16 includes a conveyance path 51 in which a plurality of rollers for conveying tickets are arranged, a roll paper support section 53 for supporting the roll paper 52, and a user card storage section 54 for storing the user card 5o. , and a printing section 55 that prints various tickets.

The conveyance path 5l guides the roll paper 52 indicated by the roll paper support section 53 and the user card 50 stored in the user card storage section 54 to the ticket discharging port 16a.

The roll paper 5 is sequentially placed on the conveyance path 51 from the starting point 51a side.
A cutter 60 for cutting 2, a write head 61 for magnetically writing information on various tickets, and a read head 62 for reading information are arranged. The printing section 55 includes a platen 63 that supports the ticket to be printed, a print head 64, and an ink ribbon cassette 65. Platen 6
3 and the print head 64 are arranged to face each other with the conveyance path 51 interposed therebetween. Between the print head 64 and the conveyance path 51,
An ink ribbon 65a of an ink ribbon cassette 65 is arranged.

Now, the user card 50 has the magnetic strip 1/live tape 50a provided on its front side, and the departure station and arrival station are printed on the back side (the back side of the side where the magnetic stripe 50a is provided). It is a magnetic card. Information specifying the departure station and arrival station is written on this magnetic stripe table.

When the ticket vending unit 16 configured as described above issues the user card 50, under the control of the card information control means 11f,
First, transport of the user card 50 from the user card storage section 54 to the transport path 51 in the direction C-+ is started. Conveyance path 5
The magnetic stripe 5 of the user card 50 conveyed over 1
0a first contacts the write head 61. At this time, the forced information control means 11f drives the write head 6l to write information on the departure station and arrival station onto the magnetic stripe 50.
Write in a. Next, when the user card 50 is further transported, the magnetic stripe 50a contacts the read head 62. At this time, the card information control means 11f performs a reading check to determine whether the departure station and arrival station have been written on the magnetic stripe 50a using the output of the reading head 62.

When the user card 50 is further conveyed, it now comes between the print head 64 and the platen 63. Here, if the card information control means 11f determines that the result of the previous reading test is normal, it prints the departure station and arrival station on the back of the user card 50, and prints the departure station and arrival station on the back of the user card 50, and released into the In addition, if it is determined that there is an abnormality as a result of the reading inspection, the user card 50
A message indicating that the ticket is invalid is printed on the ticket, and the ticket is discharged from the ticket dispensing port 16a, or the information is written again. In the former case, the user card 50 is issued again.

Next, when issuing a seat reservation ticket, the roll paper 52 is first conveyed through the conveyance path 51, and cut into a predetermined length by a cutter 60.
is used to cut it into one ticket piece 52a. After that, the printing unit 55 is driven to perform predetermined printing on the ticket piece 52a,
The ticket is discharged to the ticket discharge port 16a.

The automatic seat reservation ticket vending device of the present invention is not limited to the above embodiments.

In the embodiment, the sale of reserved seat tickets has been explained as an example, but tickets can also be sold by the same operation as the procedure for selling reserved seat tickets. Furthermore, the tickets to be sold are not limited to reserved seat tickets for trains, etc., but can also be applied to tickets that require seat reservation, such as boarding passes for airplanes. Further, the user card is not necessarily issued by the ticket vending unit 16, but is issued by the card reader/writer 2.
0 may be used to write information specifying the departure station and arrival station onto the Vrivaid card already in the user's possession. In this case, the prepaid card will have the functions of a user card.

(Effects of the Invention) The automatic seat reservation ticket vending device of the present invention configured as described above eliminates the need for users who frequently use the same route to specify the departure point and arrival point each time they purchase a seat reservation ticket. There is no Therefore, the seat reservation ticket can be purchased quickly. Furthermore, since a wide range of seat reservation tickets can be sold by dedicated staff, etc., users can enter the desired seat reservation ticket without having to go to a counter or the like. Furthermore, since tickets can be sold without human intervention, processing efficiency can be improved.

[Brief explanation of drawings]

Fig. 1 is a block diagram showing an embodiment of the automatic seat reservation ticket vending device of the present invention, Fig. 2 is a conceptual diagram of the seat reservation ticket vending system, Fig. 3 is an external perspective view of the present invention, and Fig. 4 is a book FIG. 5 is a front view of the first operating section according to the invention, and FIG. 6(a) is a front view of the second operating section according to the invention. (b) is an operation flowchart according to the present invention, and FIG. 7 is a configuration diagram of a ticket vending section according to the present invention. 2... Host computer, 11... Main control unit, 1
1a... Block selection control means, 1lb... Departure/arrival station selection control means, 11c... Applicable flight inquiry control means, lid... Used flight selection control means, 11e... Reservation execution control means, 11' f...Card information control means, 12...Communication control unit, 13...Storage device, 14...
・Disk device, l5...Receipt issuing department, 16...
- Ticket sales section, 17... Display control section, 18... Banknote withdrawal section, 19... Coin withdrawal section, 20... Card reader/writer, 21... Voice guidance section, 22 . . . Key manual control unit, 25 . . . Display unit, 26 . . . First display device, 27 . 2 key group, 33... third key group, 34... fourth key group. 10 Automatic seat reservation ticket vending device Block diagram showing an embodiment of the automatic tlIFM seat reservation ticket vending device of the present invention Fig. 1 Reserved seat ticket issuing system Conceptual diagram of the reserved seat ticket issuing system Fig. 2. , t46 month σ) Jlu Hikimi≦Kohnemi map Figure 3

Claims (1)

[Scope of Claims] In an automatic seat reservation ticket vending device that is connected to a host computer that centrally controls the sale of seat reservation tickets and sells seat reservation tickets by the customer's own operation, a user card inserted by a customer. card information control means for controlling the reading and writing of information recorded on the card, and when the seat reservation ticket is sold to a customer, sales information indicating the content that the seat reservation ticket can be sold is recorded. and a ticket issuing unit that sells the seat reservation ticket based on the sales information recorded on the user card when the customer inserts the user card. An automatic seat reservation ticket vending device characterized by: