JP2002042178A - Automatic ticket-vending machine and its method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an automatic ticket-vending machine allowing easy reservation of a seat reservation ticket from the second time forward and coping with a change in a diagram. SOLUTION: This automatic ticket-vending machine is provided with a customer operation screen 16, a touch panel 17 on the customer operation screen 16, a ticket vending part 14, and a control means 20 making an inquiry about the reservation to a center system 21 on the basis of the input of reserved seat reservation information through the customer operation screen 16 and the touch panel 17 and vending the seat reservation ticket from the ticket vending part 14. In vending the seat reservation ticket from the ticket vending part 14, according to control by the control means 20, a reservation information ticket recording always invariable information among the reservation information inputted through the customer operation screen 16 and the touch panel 17 is issued from the ticket vending part 14 by a medium same as that for the seat reservation ticket so as to be discharged via a discharge port 35 equally to the seat reservation ticket.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an automatic ticket issuing machine and a ticket issuing method capable of simplifying an operation procedure for reserving a reserved seat or the like in an automatic ticket vending machine.

[0002]

2. Description of the Related Art Conventionally, as a reservation method of a reserved seat in an automatic ticket vending machine, information required for train reservation (designation of a boarding station, a disembarkation station, a route, seating equipment, etc.) is displayed on a customer service screen of the automatic ticket vending machine. In some cases, it was displayed and the user was required to select and input each time they purchased.

[0003] However, in this method, even when the destination is limited each time due to the use of a train for business or the like, the same information is input from the customer screen of the automatic ticket vending machine every time a purchase is made, and the user who is accustomed to the operation is used. Had to perform a very cumbersome operation.

For this reason, Japanese Patent Laid-Open Publication No. Hei 5-32 discloses a method of simplifying reservation of a reserved seat or the like at an automatic ticket vending machine.
There was an automatic ticket vending machine as described in 4958. This is because the magnetic card unit records the boarding section, train type, distinction of ordinary car / green car, and the number of passengers on the magnetic card as information on the ticket issued, and discharges the information from the magnetic card unit. When the issued magnetic card is inserted into the card, the reservation of designated tickets etc. can be made based on the contents of the magnetic card, and the new magnetic card is issued every time. is there.

[0005]

However, according to the method described in Japanese Patent Application Laid-Open No. 5-324958, a magnetic card on which information of a issued ticket is recorded is a print for issuing a ticket such as a boarding ticket or a designated ticket. Since the magnetic card unit is ejected from a magnetic card unit different from the magnetic card unit, there is a problem that the magnetic card may be forgotten.

[0006] Further, according to the technology described in Japanese Patent Application Laid-Open No. 5-324958, a new magnetic card is issued even when a designated ticket or the like is purchased using a magnetic card. There is a problem that the cost of card issuance is required. For the purchaser, if the magnetic card is issued every time, if it is used many times, the unused magnetic card may be accumulated and become garbage. There was a problem that there is.

[0007] Further, in Japanese Patent Application Laid-Open No. Hei 5-324958, the type of train is also recorded on a magnetic card. Therefore, when a timetable change or the like occurs, the magnetic card becomes unusable, and the train cannot be used. Even if there is no change in information other than the type, there is a problem that all information must be input again from the beginning.

[0008]

According to the present invention, there is provided an automatic ticket vending machine which inquires a reservation to a center system based on a customer operation means, a ticket issuing means, and an input of a reserved seat reservation information by the customer operation means. Control means for issuing a designated seat ticket from the ticket issuing means on the basis of the inquiry result.When issuing the designated seat ticket from the ticket issuing means, the control means always includes, among the information of the reservation inputted by the customer operation means, The reservation information ticket in which invariable information is recorded is issued from the ticket issuing means using the same medium as the designated seat ticket, and is discharged from the same outlet as the designated seat ticket.

The ticket issuing method according to the present invention allows a user to operate customer operation means to input reservation information for a designated seat ticket, and to query a reservation to a center system based on the input information, and to designate a designated seat ticket. In the issuance method of issuing a reserved seat ticket, when issuing a reserved seat ticket, a reservation information ticket that always records invariable information among the reservation information input by the customer operation means is issued on the same medium as the designated seat ticket medium It is discharged from the same outlet as the reserved seat ticket.

[0010]

FIG. 1 is a block diagram showing a configuration of an automatic ticket vending machine according to an embodiment of the present invention, and FIG. 2 is a diagram showing an example of a customer operation surface of the automatic ticket vending machine. In FIG.
1 is an automatic ticket vending machine main body, 10 is a customer service unit where a user operates buttons, etc., 11 is a bill unit that handles bills, 12 is a coin unit that handles coins, 13 is a common card unit that handles common cards such as prepaid cards, Reference numeral 14 denotes a ticket issuing unit for issuing a ticket such as a ticket or a reserved seat ticket. The ticket issuing unit 14 issues a ticket medium and a commuter pass for issuing a normal ticket, a reserved seat ticket, a reservation ticket, and the like. For the commuter pass.

Reference numeral 15 denotes a customer service section 10, a bill section 11, and a coin section 1.
2, a mechanical control unit for controlling the common card unit 13 and the ticket issuing unit 14, 16 is a customer operation screen for displaying an operation screen, 17 is a touch panel provided at the top of the customer operation screen 16 for receiving user input, 18 is a staff member Operation screen for displaying an operation screen for the user, 19 is a touch panel provided on the clerk operation screen 18 and accepts input from the clerk, 20 is a control unit that controls the entire automatic ticket vending machine 1 and performs ticketing processing, etc.
Reference numeral 1 denotes a center system that performs a reservation process and the like.

In FIG. 2, reference numeral 30 denotes an operation unit of the customer service unit 10, reference numeral 31 denotes a bill insertion / discharge port for inputting / discharging a bill by the banknote unit 11, and reference numerals 32 and 33 denote input / output of a coin by the coin unit 12. A coin insertion unit and a coin ejection unit, a common card slot for inserting / ejecting a common card by the common card unit 13, a ticket and the like discharged by the ticket issuing unit 14, and a reserved seat reservation information ticket and the like are inserted. It is a ticket insertion / ejection port.

Next, the operation of this embodiment will be described. FIG. 3 is a flowchart showing the operation of this embodiment, FIGS. 4 to 13 are views showing an example of a screen displayed on the customer operation screen 16, and FIG. 14 is a view showing an example of a reserved seat reservation information ticket. . First, the user operates the operation unit 30 of the customer service unit 10.
Is operated to select a reserved seat reservation such as an express ticket, for example, a designated seat selection screen as shown in FIG. 4 is displayed, and the user performs a selection input using the touch panel 17 on the screen.

Here, first, the operation of selecting the designated seat reservation information ticket when the user does not have the designated seat reservation information ticket on the designated seat selection screen shown in FIG. 4 will be described. In the reserved seat selection screen shown in FIG. 4, for example, when the user does not have the reserved seat reservation information ticket and selects "I have a ticket to the destination", the reserved seat reservation information ticket is not inserted. , S100 in FIG.
It is determined that the reserved seat reservation information ticket is not inserted. For example, a boarding line selection screen as shown in FIG. 6 is displayed, and the user selects a boarding line using the touch panel 17 on the screen (S101). ).

When the boarding route is selected, a boarding station selection screen as shown in FIG. 7, for example, is displayed, and the user selects a boarding station using the touch panel 17 on the screen (S102). Is selected, for example, a drop-off station selection screen as shown in FIG. 8 is displayed, and the user selects a drop-off station using the touch panel 17 on the screen (S10).
3).

Then, when the getting off station is selected, for example,
The equipment selection screen as shown in FIG. 9 is displayed, and the user selects equipment such as a green car or smoking / smoking using the touch panel 17 on the screen (S104). When the equipment is selected, for example, FIG. Is displayed, and the user uses the touch panel 17 on the screen to select a window side / passage side seat (S105).

When the seat is selected, the reservation information is inquired to the center system 21 (S106), and the inquiry result is displayed, for example, as a train candidate screen as shown in FIG. 11 (S107) and used. The user selects a target train by using the touch panel 17 on the screen, and for example, displays a confirmation screen as shown in FIG. 12, and the user selects confirmation by using the touch panel 17 on the screen, and the confirmation is selected. Then, a reservation instruction to the center system 21 is performed according to the selection information (S108).

Note that the confirmation screen shown in FIG.
If there is a change in the content, each item can be modified by pressing each item on the confirmation screen as shown in FIG. 12, for example, by pressing the item to be modified, May be displayed again, and the center system 2 may be displayed based on the corrected information.
After referring to No. 1, the reservation information may be confirmed.

When a reservation instruction is issued to the center system 21, for example, a reservation information registration selection screen as shown in FIG. 12 is displayed, and the user registers reservation information using the touch panel 17 on the screen. If the user inputs whether or not to register the reservation information, the process proceeds to step S10.
9, it is determined that the reservation information is to be stored, and the ticket issuing unit 14 uses the ticket medium to record the departure station, arrival station, line, and facility information (non-smoking / smoking) which are the boarding information necessary for the reserved seat reservation on the magnetic surface of the medium. , Window side / passage side) as magnetic information,
On the surface of the medium, for example, the stored contents as shown in FIG. 14 are printed, and a reserved seat reservation information ticket is issued (S110).
Then, a ticket or a reserved designated seat ticket is issued (S11).
1), a reserved seat reservation information ticket, a boarding ticket, a reserved seat ticket, etc. are overlapped and discharged from the ticket insertion / discharge port 35.

Next, the operation when the user has a reserved seat reservation information ticket in advance will be described. First, on the designated seat selection screen shown in FIG. 4, for example, when the user has a designated seat reservation information ticket and selects "Have a reserved seat reservation information ticket", for example, as shown in FIG. The information ticket insertion screen is displayed, and the user inserts the reserved seat reservation information ticket.

When the reserved seat reservation information ticket is inserted by the user, it is determined in S100 of FIG. 3 that the reserved seat reservation information ticket has been inserted, and the inserted reserved seat reservation information ticket is magnetically inserted. The reservation information is referred to the center system 21 based on the departure station, arrival station, route, and facility information (non-smoking / smoking, window side / passage side) recorded as information (S10).
6) The inquiry result is displayed as, for example, a train candidate screen as shown in FIG. 11 (S107), and the user selects a target train by using the touch panel 17 on the screen, for example, as shown in FIG. A confirmation screen is displayed, and the user selects a confirmation using the touch panel 17 on the screen. When the confirmation is selected, a reservation instruction is issued to the center system 21 based on the selected information (S108).

When the reserved seat reservation information ticket using the ticket medium is inserted, the same reserved seat reservation information ticket with the same contents is again issued using the commuter ticket medium, and the designated seat reservation information ticket is used. Instead of the seat reservation information ticket, a reserved seat reservation information ticket using a commuter pass medium is superimposed on a boarding ticket, a reserved seat ticket, and the like, and discharged from the ticket insertion / ejection port 35.

When a reserved seat reservation information ticket using a commuter pass medium is inserted instead of a reserved seat reservation information ticket using a ticket medium, a new reserved seat reservation information ticket is not issued.
The inserted reserved seat reservation information ticket is discharged from the ticket insertion / discharge port 35 while being superimposed on the ticket / reserved seat ticket to be issued.

In this embodiment, the departure station, the arrival station, the route, and the facility information are recorded on the designated ticket reservation information ticket, and the ticket is issued. It is possible to easily perform the reservation operation by reducing the number of inputs.

In this embodiment, when a reserved seat or the like is reserved without having a reserved seat reservation information ticket, first, the departure station, If you issue a reserved seat reservation information ticket that magnetically records the arrival station, route and equipment information, and then make a reservation using the reserved seat reservation information ticket using the ticket ticket medium, the ticket ticket medium Rather than issuing a reserved seat reservation information ticket using a commuter pass medium with a higher issuance cost, a commuter pass medium with a higher issuance cost is available to users who may use the reserved seat reservation information voucher multiple times. Issued a reserved seat reservation information ticket and issued a reserved seat reservation information ticket, but issued a reserved seat reservation information ticket to those who may never use it, using a low-cost issuance ticket medium. Seat reservation information It can be cheaper overall issuance cost of the ticket to become.

In addition, the reserved seat reservation information ticket is designed to magnetically record only invariant information such as departure station, arrival station, route, and equipment information, so that there is a schedule revision.
Even when the type of train changes, the reservation information is inquired to the center system 21 based on the information after the schedule revision, the inquiry result is displayed as a train candidate screen, and the target train is selected. , It becomes possible to make a reservation.

Regardless of whether a reserved seat reservation ticket is used for a ticket or a commuter pass, the same ticket is used as that for issuing a normal ticket / reserved seat or for issuing a commuter pass. Since the reserved seat reservation information ticket will be issued by the medium, it is possible to issue the reserved seat reservation information ticket without setting up a new issuing section etc., and furthermore, it will be superimposed on the issued ticket / reserved seat ticket Since the ticket and the reserved seat ticket are discharged from the outlet, it is possible to prevent the user from forgetting to take the reserved seat reservation information ticket.

In this embodiment, when a reserved seat reservation information ticket is first issued using a ticket medium, and then a reservation is made using a reserved seat reservation information ticket using a ticket medium. In the above, the reserved seat reservation information ticket was issued with the commuter pass medium, but the reserved seat reservation information ticket with the first issued ticket medium may be returned and used next time, If there is no problem in terms of cost, a reserved seat reservation information ticket using a commuter pass medium may be issued from the beginning.

Further, in this embodiment, the customer service section 10, the customer operation screen 16 and the touch panel 17 have been described in different configurations.
7 may be operated.

Further, in this embodiment, an example has been described in which a ticket / reserved seat ticket is issued using a ticket medium, but the ticket / designated seat ticket is issued using an IC card, a mobile phone, or the like. Is also applicable. The ticket / designated ticket is I
When issued by a C card, an IC card section 40 for handling an IC card is provided instead of the common card section 13 in FIG.
The information of the ticket / reserved seat ticket is recorded on the C card, and is issued as a ticket / reserved seat ticket.

In this case, the information of the reserved seat reservation information ticket is also stored in the same medium as the ticket, ie, IC.
That information will be recorded on the card. Regarding the issuance, the information of the reserved seat reservation information ticket may be recorded and issued on the same medium as the IC card on which the information of the ticket / reserved seat ticket is recorded, or the ticket / reserved seat ticket may be issued. Information on the reserved seat reservation information ticket may also be recorded and issued on a medium different from the IC card on which the information is recorded. The IC card on which the information of the ticket / reserved seat ticket is recorded is a medium other than the IC card.
The C card can also be discharged from the same discharge port as that of the IC card of the boarding ticket / reserved seat ticket, and it is possible to prevent forgetting to take it.

In the case where the information of the ticket / reserved seat ticket is recorded and issued in a mobile phone or the like, for example, a wireless unit for performing wireless communication with a mobile phone (not shown) is provided in an automatic ticket vending machine. To send information such as tickets and reserved seat tickets to mobile phones that are close to the automatic ticket vending machine, and to record information such as tickets and reserved seat tickets in the memory of the mobile phone, It is issued as a ticket and a reserved seat ticket. Also in this case, the information of the reserved seat reservation information ticket is recorded on the same medium as the ticket or the like, that is, the memory in the mobile phone.

[0033]

As described above, according to the present invention, when the designated seat ticket is issued from the ticket issuing means by the control means, the constant information among the reservation information input by the customer operation means is always recorded. The reservation information ticket that was issued is issued from the ticket issuing means using the same medium as the designated seat ticket, and is discharged from the same outlet as the designated seat ticket. The reservation operation can be performed easily with a small number of pieces, and since the constant information is always recorded in the reservation information ticket, there is an effect that the reservation information ticket can be used even if the schedule is revised. Further, since the reservation information ticket is discharged from the same outlet as the designated seat ticket, it is possible to prevent the reservation information ticket from being forgotten.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an automatic ticket vending machine according to one embodiment of the present invention.

FIG. 2 is a diagram showing an example of a customer operation surface of the automatic ticket issuing machine.

FIG. 3 is a flowchart showing the operation of the embodiment.

FIG. 4 is a diagram showing an example of a screen displayed on a customer operation screen 16;

FIG. 5 is a diagram showing an example of a screen displayed on a customer operation screen 16;

FIG. 6 is a diagram showing an example of a screen displayed on the customer operation screen 16;

FIG. 7 is a view showing an example of a screen displayed on the customer operation screen 16;

FIG. 8 is a diagram showing an example of a screen displayed on the customer operation screen 16;

FIG. 9 is a view showing an example of a screen displayed on the customer operation screen 16;

FIG. 10 is a diagram showing an example of a screen displayed on the customer operation screen 16;

FIG. 11 is a diagram showing an example of a screen displayed on the customer operation screen 16;

FIG. 12 is a diagram showing an example of a screen displayed on the customer operation screen 16;

FIG. 13 is a diagram showing an example of a screen displayed on the customer operation screen 16;

FIG. 14 is a diagram showing an example of a reserved seat reservation information ticket.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Automatic ticket vending machine main body 10 Customer service part 11 Banknote part 12 Coin part 13 Common card part 14 Ticketing part 15 Mechanical control part 16 Customer operation screen 17 Touch panel 18 Staff operation screen 19 Touch panel 20 Control part 21 Center system 30 Operation part of customer service part 10 31 Bill insertion / discharge port 32 Coin insertion section 33 Coin discharge section 34 Common card port 35 Ticket insertion / discharge port

Claims (6)

[Claims] 1. A customer operating means, a ticket issuing means, and a reservation inquiry is made to a center system based on input of information on reserved seat reservation by the customer operating means, and the designated seat ticket is issued based on a result of the inquiry. Control means for issuing a ticket from the means, the control means, when issuing the designated seat ticket from the ticket issuing means, of the reservation information input by the customer operation means, the reservation information always recorded invariable information An automatic ticket vending machine wherein an information ticket is issued from the ticket issuing means using the same medium as the designated seat ticket, and the information ticket is ejected from the same outlet as the designated seat ticket. 2. A customer operating means, a ticket issuing means, and an inquiry of a reservation to a center system based on the input of information on the reserved seat reservation by the customer operating means, and the ticket issuing of the designated seat ticket based on the inquiry result. Control means for issuing a ticket from the means, the control means, when issuing the designated seat ticket from the ticket issuing means, of the reservation information input by the customer operation means, the reservation information always recorded invariable information The information ticket is issued from the ticket issuing means with the same medium as the designated seat ticket, and is discharged from the same outlet as the designated seat ticket. When the issued reservation information ticket is inserted, the inserted reservation information is inserted. Inquiry of reservation to center system based on ticket information,
An automatic ticket vending machine for issuing a designated seat ticket from the ticket issuing means based on the inquiry result. 3. A customer operation means, a ticket issuing means, and a reservation inquiry is made to a center system based on the input of the reserved seat reservation information by the customer operation means, and the designated seat ticket is issued based on a result of the inquiry. Control means for issuing a ticket from the means, the control means, when issuing the designated seat ticket from the ticket issuing means, of the reservation information input by the customer operation means, the reservation information always recorded invariable information The information ticket is issued from the ticket issuing means with the same medium as the designated seat ticket, and is discharged from the same outlet as the designated seat ticket. When the issued reservation information ticket is inserted, the inserted reservation information is inserted. Inquiry of reservation to center system based on ticket information,
A designated seat ticket is issued from the ticket issuing means on the basis of the inquiry result, and when the medium of the inserted reservation information ticket is the same as the medium of the designated seat ticket, the reservation information ticket having the same contents is An automatic ticket vending machine wherein a ticket is issued from a ticket issuing means using a medium for a commuter pass, and the ticket is discharged from the same outlet as the designated seat ticket. 4. The automatic ticket vending machine according to claim 1, wherein said constantly invariable information is departure station, arrival station, route and equipment information. 5. A ticket issuing method in which a user operates customer operation means to input reservation information of a designated seat ticket, inquires a reservation to a center system based on the input information, and issues a designated seat ticket. When issuing a reserved seat ticket, a reservation information ticket in which information that is always invariant among the reservation information input by the customer operation means is issued, using the same medium as the designated seat ticket, and issuing the designated seat ticket. A ticketing method characterized in that the ticket is discharged from the same outlet as the ticket. 6. The ticket issuing method according to claim 5, wherein the constantly invariable information is departure station, arrival station, route and equipment information.