JPH01146780A - Printing processor - Google Patents

Abstract

PURPOSE:To obtain the informations of the occurrence of a trouble positively, by a method wherein, at the occurrence of a trouble, informations for searching the cause of the trouble are automatically outputted on a display means or further on a printing means. CONSTITUTION:When a main processing part 1 detects the occurrence of any trouble, the main processing part 1 judges whether it is caused by a memory abnormality, a system error, or other factors. If the trouble occurrence is judged to be caused by a system error, a maintenance processing part 2 indicates a system error on a maintenance panel 4. Moreover, the maintenance processing part 2 prints out a log dump in a data memory 12 from a printer 8. Then, the main process part 1 further judges whether the cause of the trouble at this time can be searched for. If possible, the informations according to its condition is displayed on the maintenance panel 4, or printed out by the printer 8. If impossible, the maintenance processing part 2 displays predetermined informations on the maintenance panel 4.

Description

[Detailed description of the invention] [Industrial application field] The present invention relates to a print processing device.

[Conventional technology]

FIG. 3 is a block diagram showing a data input device equipped with a conventional print processing device disclosed in, for example, Japanese Patent Publication No. 61-41409. This conventional device is a data input device for inputting item data (using a numeric keypad), and in particular, is a device for inputting item data whose input order is defined by a data format. In that case,
As the number of items increases, operators are unable to memorize the input order of the items and are more likely to make mistakes in the data input order.In order to overcome this drawback, this conventional device has a key input method for manually inputting data items. , and the corresponding guide display code are printed out using a printer, thereby eliminating the need to store the input order of the item data or the correspondence between the guide code display and the data item.

That is, in the figure, 6 is a keyboard equipped with a numeric keypad and function keys, 7 is a display that monitors and displays input data from the keyboard 6, and guides and displays data to be input in advance according to a data format, and 8 is a header. This is a printer that prints out the business data items specified at the time of data input and the corresponding guide display codes. 9 is an interface 11 of the printer 8
0 is the keyboard drawer and display 7 interface, 1
1 - a program memory 12 in which a program for processing data input from the board 6 is stored in advance;
13 is the data memory, and 13 is the program memory 11.
It is a central processing unit that performs data input processing according to a data processing program in the computer, and controls the display 7 and printer 8 according to the manual keys on the keyboard 6.

14 is a data transmission control circuit; 15 is an I10 port connecting the data transmission control circuit 14 and the modulation/demodulation device 16); 17
is a network control device connected to the modem-16, and '18 is a telephone '1 connected to the network control device 17. In addition, 1
9 is a transmission line connected to the center side.

Next, the operation will be explained. The CPU 13 identifies which business key has been input as header data, and the printer 8 prints a header corresponding to the designated business. At this time, the guide display code, data digit number instruction, and check digit code corresponding to the designated business data item are printed on the printer 8 in the order of the normal data input format.

Note that the check digit code is a code that is added to the last digit of a slip number, etc., to prevent input errors.

[Problems that the invention is trying to solve]

Conventional data input devices equipped with a print processing device are configured as described above, so when a failure occurs in the print processing device, it is not possible to perform print processing to confirm the nature of the failure. Content? There was a high rate of problems such as time-consuming verification.

This invention was made to solve all of the above-mentioned problems, and its purpose is to provide a print processing device that allows the content of the trouble to be quickly and easily confirmed when a trouble occurs. .

[Means for solving problems]

The print processing device according to the present invention detects information necessary to find the cause of any trouble that occurs in the device, and outputs it to a display means such as a maintenance panel. be.゛
゛[Function] ゛When some kind of trouble occurs, the print processing device according to the present invention displays the cause of the trouble, such as a memory dump of that part in the case of a memory abnormality, or log information in the case of a system error. etc. is immediately output to a display means such as a maintenance panel.

〔Example〕

An embodiment of the present invention will be described below with reference to the drawings. The print processing device of this embodiment includes an I10 port 15, a modem device 16. Network control device 17. It is assumed that this is the same device as the conventional data input device shown in FIG. 3, which is connected to the packing machine 18 and the center side via the transmission line 19.

Therefore, in FIG. 1, only the essential parts are shown and unnecessary parts are omitted; however, in the figure, the same reference numerals as in FIG. 3 indicate the same or equivalent parts.

In Fig. 1, 1 is a main processing unit that controls the entire print processing device, and 2 is a main processing unit that, when a trouble is detected by this main processing unit 1, outputs the cause of the trouble from a maintenance panel (described later) and a printer 8. 3 is a print processing section; 4 is a maintenance panel for displaying the details of trouble and the contents of subsequent maintenance; and 12 is a memory for storing input data from a keyboard (not shown); A data memory consisting of an ont memory, a memory for print position control data, a memory for print data, etc.; 8 is a printer;

In this case, main processing section 1. The maintenance processing section 2 forms the processing means of this print processing apparatus, the maintenance panel 4 forms the display means, and the printer 8 forms the printing means.

Next, the operation of the above embodiment will be explained. FIG. 2 is a flow chart thereof. When the main processing unit 1 detects the occurrence of some kind of trouble in step ST1, the main processing unit 1 then determines whether it is a memory abnormality, a system error, or an error due to other causes in step 8T2.
Judgment is made based on the process. For example, when it is determined that the cause of the trouble is a system error due to invalid contents when accessing the I10 boat, the maintenance processing section 2 performs the predefined process in step ST3. The maintenance panel 4 displays the system error that occurred. and step ST
4, the maintenance processing unit 2 also prints out from the printer 8 a log dump in the data memory 12 that records the contents of the I10 port 15 and the history up to the occurrence of trouble. Then, the process proceeds to step ST7, and the main processing unit 1 further determines whether or not the cause of the trouble at that time can be investigated.If possible, the process proceeds to step ST10, and displays information on the maintenance panel 4 according to the situation. or print it out using the printer 8. On the other hand, if it is determined that it is impossible to investigate the cause of the trouble, the maintenance processing section 2 executes the process of step ST9, and displays a predetermined display on the maintenance panel 4 that prompts selection of other diagnostic functions. Therefore, the operator selects the other indicated diagnostic function 17 and performs the repair work.
Accordingly, the print processing device executes the operation in step ST9.

On the other hand, if the main processing section 1 determines that the cause of the trouble is a memory abnormality in the data memory 12 when a trouble occurs, the maintenance processing section 2 next executes the process of step 8T5 and displays the maintenance panel 4. A predetermined display indicating a data memory abnormality is executed, and at the same time, data indicating the trouble occurrence process stored in the memory dump in the data memory 12 is printed by the printer 8 through the process of step 8T5. Thereafter, the processing from step ST7 onwards is performed.

Further, if the main processing unit 1 determines that the cause of the trouble that has occurred is due to a cause other than the system error and memory abnormality, after the processing in step ST2,
Steps ST3 and ST9 are executed.

Note that a switch may be provided to instruct whether or not to automatically start the maintenance display and printing functions explained in the above embodiment. Since the system is stopped in the state in which the problem occurs, it has the effect of making it possible to decide what to do next depending on the situation.

〔Effect of the invention〕

As described above, according to the present invention, when a trouble occurs, information to help find the cause of the trouble is automatically output on the display means, and furthermore, information that can be used to find the cause can be output on the printing means. Therefore, even non-skilled operators can quickly perform repair operations, and have the advantage of being able to reliably obtain information on the occurrence of troubles that are difficult to reproduce.

[Brief explanation of the drawing]

FIG. 1 is a block diagram showing a print processing apparatus according to an embodiment of the present invention, FIG. 2 is a flow chart showing the main operations of the present invention, and FIG. 3 is a block diagram showing a conventional data input device. 1 is a main processing section (processing means), 2 is a maintenance processing section (processing means), 3 is a print processing section (printing means), 4
1 is a maintenance panel (display means), 12 is a data memory, and 8 is a printer (the printing means). In addition, in the figures, the same reference numerals indicate the same or equivalent parts. Patent applicant Mitsubishi Electric Corporation Agent Patent attorney 1) Hiroshi Sawa (2 others)

Claims (2)

[Claims] (1) In a print processing device equipped with a printing means for printing data, a processing means for detecting the occurrence of a predetermined trouble in the print processing device and outputting information such as the content of the trouble; 1. A print processing device comprising: display means for displaying information such as trouble details. (2) The print processing apparatus according to claim 1, wherein the information such as trouble details outputted by the processing means is not only displayed by the display means but also printed by the printing means.