JP7437637B2 - Point management system and point management program - Google Patents

Description

The present invention relates to a point management system and a point management program that manage points given to customers who use a service.

Point management systems are used in business.
For example, a point management system is operated on a computer system in which a point management program is installed.

When consumers purchase something or receive a service, they are given points corresponding to the price they paid.
Consumers can accumulate points and use them to partially pay for their next commercial transaction.
In this way, consumers who have purchased a product or received a service can be given an incentive to purchase the product again and receive the service.
Additionally, consumers can accumulate points and exchange the accumulated points for desired items.

For example, in a coin laundry store, when a customer uses the coin laundry, points are given to the customer in accordance with the cost of using the laundry.
The customer accumulates points and uses the monetary value corresponding to the accumulated points in the next consumption activity.
For example, a customer can apply the monetary value of accumulated points to the next time they use a laundromat.
In addition, if points can be used at a store belonging to a specific merchant group, the customer can use the monetary value corresponding to the accumulated points when using the next transaction at a store belonging to the particular merchant group. It can be used to pay expenses.

A coin laundry is used as a facility where people can easily do their laundry.
A coin laundry is equipped with multiple coin laundry machines.
A coin laundry machine is made up of an automatic washing machine and a controller.
Customers bring the clothes they want to wash to a laundromat, place them in the automatic washing machine, and insert coins into the controller.
The laundromat washes the clothes and notifies the customer when the laundry is complete.
The customer takes the clothes out of the automatic washing machine and takes them home.
Points are awarded when the customer inserts coins into the controller.
For example, when a customer inserts a customer card into a controller, points are recorded on the customer card.
Customer cards may be issued in advance.

On the other hand, information terminals such as mobile phones have become popular in recent years.
The inventor considered using information terminals such as customers' mobile phones to operate a point management system.

JP2005-334150 JP 2002-342845 Japanese Patent Application Publication No. 6-266970

Based on the above study results, we will provide a point management system that utilizes information terminals such as customers' mobile phones for operation.

In order to achieve the above objectives, a point management system that manages points given to customers who use the service will be connected to a plurality of information terminals that are operated by the customer and have a terminal application installed, and the customer requests the service. The terminal application includes a plurality of service devices that provide a predetermined service when the information terminal is provided with a device application installed thereon, and a server installed with a server application. A function of transmitting terminal information including a service device ID that is an ID that can identify the information terminal and an information terminal ID that is an ID that can identify the information terminal to the server is realized, and the device application causes the service device to: When a service is provided in response to a request from a customer, a function of transmitting device information including a service device ID, which is an ID that can identify the service device, and service information, which is information corresponding to the provided service, to the server. The server application transmits to the server specific terminal information that is specific terminal information among the plurality of terminal information respectively received from the plurality of information terminals and plural pieces of terminal information respectively received from the plurality of service devices. The service equipment identified by the service equipment ID included in the specific terminal information and the service equipment ID included in the specific equipment information are compared with specific equipment information that is specific equipment information among the equipment information of A determination function is implemented to determine whether or not the service equipment identified by If it is determined that the service equipment identified by the service equipment ID included in the information matches, the specific customer who owns the information terminal identified by the information terminal ID included in the specific terminal information The points are updated by adding additional points corresponding to the service information included in the specific device information to the points already held.

In the configuration of the present invention described above, the plurality of information terminals are information terminals operated by customers and have terminal applications installed therein. A plurality of service devices are devices that provide a predetermined service when a service is requested by a customer, and have device applications installed therein. A server is one that has a server application installed. Using the terminal application, the information terminal transmits to the server terminal information including a service device ID that is an ID that can identify the service device and an information terminal ID that is an ID that can identify the information terminal. When the service device provides a service in response to a request from a customer by the device application, the service device includes a service device ID, which is an ID that can identify the service device, and service information, which is information corresponding to the provided service. Send device information to the server. The server application causes the server to receive specific terminal information, which is specific terminal information among the plurality of terminal information each received from the plurality of information terminals, and a plurality of the devices each received from the plurality of service devices. Compare specific device information that is specific device information among the information, and compare the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information. It is determined whether or not the service device matches the service device. When it is determined that the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match, the specific terminal information Update the points by adding additional points corresponding to the service information included in the specific device information to the points held by a specific customer who owns the information terminal identified by the information terminal ID included in the information terminal ID included in the specific device information. , you can operate a point management system using an information terminal.

In order to achieve the above objectives, a point management program that manages the monetary value given to customers who use the services provided by the service equipment and points that can be exchanged is installed on each of multiple information terminals operated by customers. The terminal comprises a plurality of terminal applications, a plurality of device applications installed on each of a plurality of service devices that provide a predetermined service when a service is requested by a customer, and a server application installed on a server. An application causes the information terminal to realize a function of transmitting terminal information including a service device ID that is an ID that can identify the service device and an information terminal ID that is an ID that can identify the information terminal to the server. , when the device application provides a service to the service device in response to a request from a customer, a service device ID that is an ID that can identify the service device and service information that is information corresponding to the provided service are provided. The server application implements a function of transmitting device information including device information to the server, and the server application sends to the server specific terminal information that is specific terminal information among the plurality of terminal information respectively received from the plurality of information terminals. and specific device information that is specific device information among the plurality of pieces of device information respectively received from a plurality of service devices, and the service device identified by the service device ID included in the specific terminal information. A determination function is implemented to determine whether or not the service equipment identified by the service equipment ID included in the specific equipment information matches, and the determination function determines whether the service equipment ID included in the specific terminal information When it is determined that the service device identified by the service device and the service device identified by the service device ID included in the specific device information match, the service device is identified by the information terminal ID included in the specific terminal information. A function is implemented to update points by adding additional points corresponding to the service information included in the specific device information to the points held by a specific customer who owns the information terminal.

In the configuration of the present invention described above, a plurality of terminal applications are installed on each of a plurality of information terminals operated by a customer. A plurality of device applications are installed on each of a plurality of service devices to provide a predetermined service when a service is requested by a customer. A server application is installed on a server. Using the terminal application, the information terminal transmits to the server terminal information including a service device ID that is an ID that can identify the service device and an information terminal ID that is an ID that can identify the information terminal. When the service device provides a service in response to a request from a customer by the device application, the service device includes a service device ID, which is an ID that can identify the service device, and service information, which is information corresponding to the provided service. Send device information to the server. The server application causes the server to receive specific terminal information, which is specific terminal information among the plurality of terminal information each received from the plurality of information terminals, and a plurality of the devices each received from the plurality of service devices. Compare specific device information that is specific device information among the information, and compare the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information. It is determined whether or not the service device matches the service device. When it is determined that the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match, the specific terminal information A function for updating points by adding additional points corresponding to the service information included in the specific device information to points held by a specific customer who owns the information terminal identified by the information terminal ID included in the specific device information. make it happen.
As a result, the point management system can be operated using the information terminal.

Below, a point management system or a point management program according to an embodiment of the present invention will be explained. The present invention includes any of the embodiments described below or a combination of two or more thereof.

Further, in the point management system or point management program according to the embodiment of the present invention, the terminal application sends to the information terminal a service equipment ID that is an ID that can identify the service equipment and an ID that can identify the information terminal. Terminal information that includes an information terminal ID that is , or terminal information that includes the service equipment ID, the information terminal ID, and time information that is information corresponding to the time requested by the customer. A function of transmitting information to the server is realized, and when the device application provides the service device with a service in response to a request from a customer, the device application provides the service device with a service device ID that is an ID that can identify the service device. Device information that includes the service information that is information corresponding to the service, or device information that includes the service device ID, the service information, and time information that corresponds to the time when the service was provided. The server application implements a function of transmitting to the server, and the server application sends to the server specific terminal information that is specific terminal information among the plurality of terminal information respectively received from the plurality of information terminals and a plurality of services. The time corresponding to the time information included in the specific terminal information or the time at which the specific terminal information was received is compared with specific device information that is specific device information among the plurality of pieces of device information each received from the device. There is a predetermined relationship between one of the times and the time corresponding to the time information included in the specific device information or the time when the specific device information is received, and a determination function that determines whether the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match; and the determination function determines that either the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information is received, and the time information included in the specific device information. The service device and the specific device information have a predetermined relationship with either the corresponding time or the time when the specific device information is received, and are identified by the service device ID included in the specific terminal information. If it is determined that the service equipment identified by the service equipment ID included in A function of updating points by adding additional points corresponding to the service information included in the specific device information to the points is realized.
According to the configuration of the embodiment according to the present invention, the terminal application allows the information terminal to identify a service device ID that is an ID that can identify the service device and an information terminal ID that is an ID that can identify the information terminal. or terminal information including the service device ID, the information terminal ID, and time information that is information corresponding to the time requested by the customer to the server. . When the service device provides a service in response to a request from a customer by the device application, the service device includes a service device ID, which is an ID that can identify the service device, and service information, which is information corresponding to the provided service. Either device information or device information including the service device ID, the service information, and time information corresponding to the time when the service was provided is transmitted to the server. The server application causes the server to receive specific terminal information, which is specific terminal information among the plurality of terminal information each received from the plurality of information terminals, and a plurality of the devices each received from the plurality of service devices. The specific device information that is specific device information among the information is compared, and the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information was received is determined. The service device ID that has a predetermined relationship with either the time corresponding to the time information included in the specific device information or the time when the specific device information is received, and that is included in the specific terminal information. It is determined whether the service device identified by the above and the service device identified by the service device ID included in the specific device information match. Either the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information was received, and the time corresponding to the time information included in the specific device information or the specific device The service device identified by the service device ID included in the specific terminal information and the service device ID included in the specific device information, which has a predetermined relationship with one of the times at which the information is received. If it is determined that the service equipment identified by Points are updated by adding additional points corresponding to the included service information.
As a result, the point management system can be operated using the information terminal.

Further, in the point management system or point management program according to an embodiment of the present invention, the server application provides the server with the determination function and the service identified by the service device ID included in the specific terminal information by the determination function. When it is determined that the device and the service device identified by the service device ID included in the specific device information match, the specific information terminal that is the information terminal identified by the information terminal ID included in the specific terminal information and a server information transmission function for transmitting server information including the service information included in the specific device information.
According to the configuration of the embodiment according to the present invention, the server application allows the server to identify the service device identified by the service device ID included in the specific terminal information and the specific device information by the determination function and the determination function. If it is determined that the service device identified by the included service device ID matches, the specific information terminal that is the information terminal identified by the information terminal ID included in the specific terminal information is server information including the service information to be sent.
As a result, the point management system can be operated using the information terminal.

Further, in the point management system or point management program according to an embodiment of the present invention, the server application sends the determination function to the server, and the time corresponding to the time information included in the specific terminal information by the determination function. Alternatively, one of the times at which the specific terminal information was received and either the time corresponding to the time information included in the specific device information or the time at which the specific device information was received are different. When it is determined that the service device has a predetermined relationship and is identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information, the A server information transmission function is realized that transmits server information including the service information included in the specific device information to a specific information terminal that is the information terminal identified by the information terminal ID included in the specific terminal information.
According to the configuration of the embodiment according to the present invention, the server application allows the server to select either the time corresponding to the time information included in the specific terminal information or the time at which the specific terminal information is received. and the time corresponding to the time information included in the specific device information, or the time at which the specific device information is received, have a predetermined relationship, and the service included in the specific terminal information When it is determined that the service device identified by the device ID and the service device identified by the service device ID included in the specific device information match, the service device identified by the information terminal ID included in the specific terminal information Server information including the service information included in the specific device information is transmitted to a specific information terminal that is an information terminal.
As a result, the point management system can be operated using the information terminal.

Further, in the point management system or point management program according to the embodiment of the present invention, the service information is service consideration information corresponding to the consideration required for the service provided to the customer.
According to the configuration of the embodiment according to the present invention, the service information is service consideration information corresponding to the consideration required for the service provided to the customer.
As a result, points can be specified based on the price of the service.

Further, in the point management system or point management program according to an embodiment of the present invention, when the terminal application receives server information including the service information from the server, points are recorded in the information terminal. A point update function for updating points by adding the additional points corresponding to the service information is realized, and the information terminal records the points.
According to the configuration of the embodiment according to the present invention, when the information terminal receives server information including the service information from the server, the terminal application causes the information terminal to correspond to the service information at a point recorded in the information terminal. The points are updated by adding the additional points.
As a result, the point management system can be operated using the information terminal. The information terminal records the points.

Further, in the point management system or point management program according to an embodiment of the present invention, the information terminal ID that can identify the information terminal is an application ID that is an ID given to the terminal application installed on the information terminal. The server stores an application ID in association with a device ID that is an ID given to an information terminal installed with the application given the application ID, and the server application causes the server to: A function is realized to transmit server information obtained as a result of realizing the determination function to an information terminal given a device ID associated with the application ID included in the specific terminal information.
According to the configuration of the embodiment according to the present invention, the information terminal ID that can identify the information terminal is an application ID that is an ID given to the terminal application installed on the information terminal. The server associates and stores an application ID and a device ID that is an ID given to an information terminal in which the application given the application ID is installed. The server application causes the server to transmit server information, which is information obtained as a result of realizing the determination function, to an information terminal that has been given a device ID associated with the application ID included in the specific terminal information. .
As a result, the point management system can be operated using the information terminal.

Further, the point management system or point management program according to the embodiment of the present invention selects whether the service device displays or does not display a mark that can identify the service device ID that can identify the service device. and the service equipment application causes the service equipment to realize a mark display/hide function that displays the mark only for a predetermined time when a service is requested by a customer and does not display the mark at other times. , the terminal application causes the information terminal to realize a mark decoding function of decoding the displayed mark and acquiring the service device ID.
With the configuration of the embodiment according to the present invention described above, it is possible to select whether the service device displays or does not display a mark that can identify the service device ID that can identify the service device. The service equipment application displays the mark on the service equipment only for a predetermined time when a service is requested by a customer, and does not display the mark at other times. The terminal application causes the information terminal to decode the displayed mark and obtain the service device ID.
As a result, the point management system can be operated using the information terminal.

Further, in the point management system or point management program according to the embodiment of the present invention, the service device ID is an ID temporarily generated to be given to the service device.
According to the configuration of the embodiment according to the present invention, the service device ID is an ID temporarily generated to be given to the service device.
As a result, it is possible to prevent someone else from transmitting the service device ID to the server on behalf of the customer.

As explained above, the point management system and point management program according to the present invention have the following effects due to their configuration.
The server communicates with the information terminal and the service device to receive terminal information and device information, and the service device relates to specific terminal information among the terminal information transmitted from the plurality of information terminals to the server. and the service device having specific device information among the device information sent from a plurality of the service devices to the server, the service is added to the points of the owner of the information terminal according to the specific terminal information. Since the points are updated by adding the corresponding additional points, the point management system can be operated using an information terminal.
The server communicates with the information terminal and the service device to receive terminal information and device information, and the server communicates with the information terminal and the service device to receive terminal information and device information, and the time or specificity related to specific terminal information among the terminal information transmitted from the plurality of information terminals to the server. The time when the terminal information was received is related to the time related to the specific device information or the time when the specific device information was received, and the device information transmitted from the service device and the plurality of service devices to the server When the service device with the specific device information matches, the points are updated by adding additional points corresponding to the service to the points of the owner of the information terminal related to the specific terminal information. A point management system can be operated using an information terminal.
The server communicates with the information terminal and the service device to receive terminal information and device information, and the service device relates to specific terminal information among the terminal information transmitted from the plurality of information terminals to the server. and the service device having specific device information among the device information transmitted from a plurality of the service devices to the server, an addition corresponding to the service information is given to the specific information terminal related to the specific terminal information. Since points are sent, the point management system can be operated using an information terminal.
The server communicates with the information terminal and the service device to receive terminal information and device information, and the server communicates with the information terminal and the service device to receive terminal information and device information, and the time or specificity related to specific terminal information among the terminal information transmitted from the plurality of information terminals to the server. The time when the terminal information was received is related to the time related to the specific device information or the time when the specific device information was received, and the device information transmitted from the service device and the plurality of service devices to the server When the service device with the specific device information matches, the additional points corresponding to the service information are sent to the specific information terminal related to the specific terminal information, so you can manage points using the information terminal. Able to operate the system.
Since the service information is service price information corresponding to the price of the service provided to the customer, points can be specified based on the price of the service.
When the information terminal receives the service information from the server, the points are updated by adding the additional points corresponding to the service information to the points recorded in the information terminal, so that the information terminal can be used. and operate a point management system.
Information that identifies an information terminal with an application ID given to an application, stores the application ID in association with a device ID given to the information terminal, and gives a device ID associated with the application ID related to specific terminal information. Since service information is sent to the terminal, the point management system can be operated using the information terminal.
When a customer requests a service, the mark that can identify the service equipment ID is displayed for a predetermined period of time, the mark is not displayed at other times, and the information terminal decodes the displayed motorcycle and displays the mark. Since the service device ID is acquired, the point management system can be operated using the information terminal.
Since the service device ID is an ID that is temporarily generated to be given to the service device, it is possible to prevent another person from transmitting the service device ID to the server on behalf of the customer.
As a result, it is possible to provide a point management system and a point management program that utilize customers' information terminals such as mobile phones.

1 is a system conceptual diagram of a point management system according to a first embodiment of the present invention. FIG. 2 is a functional block diagram of point management software according to the first embodiment of the present invention. It is a system conceptual diagram of a point management system concerning a second embodiment of the present invention. It is a functional block diagram of point management software according to a second embodiment of the present invention. It is a system conceptual diagram of the point management system concerning the third embodiment of the present invention. It is a functional block diagram of point management software according to a third embodiment of the present invention. FIG. 2 is an explanatory diagram of point operation according to an embodiment of the present invention.

DESCRIPTION OF THE PREFERRED EMBODIMENTS The best mode for carrying out the present invention will be described below with reference to the drawings.

First, a point management system and a point management program according to an embodiment of the present invention will be explained based on the drawings.
FIG. 1 is a system conceptual diagram of a point management system according to a first embodiment of the present invention. FIG. 2 is a functional block diagram of the point management software according to the first embodiment of the present invention. FIG. 3 is a system conceptual diagram of a point management system according to a second embodiment of the present invention. FIG. 4 is a functional block diagram of point management software according to the second embodiment of the present invention. FIG. 5 is a system conceptual diagram of a point management system according to a third embodiment of the present invention. FIG. 6 is a functional block diagram of point management software according to the third embodiment of the present invention.

A point management system is a system that manages points given to customers who use a service.
The point management program is a program that manages points given to customers who use services provided by service equipment.
The service may be a form of providing a service. At this time, for example, the service device is a device that provides services.
The service may be in the form of selling products. At this time, for example, the service device is a payment device.
Points may be exchangeable for monetary value.
Points may be exchangeable for desired services.
Points may be exchangeable for desired items.

The point management system includes a plurality of information terminals 100, a plurality of service devices 200, and a server 300.
Information terminal 100 is an information terminal operated by a customer.
For example, information terminal 100 is a mobile phone.
Terminal application P10 is installed on information terminal 100.
The service device 200 is a device that provides a predetermined service when a service is requested by a customer.
The service device 200 may be a device that provides a predetermined service when a customer pays a fee and requests a service.
The device application P20 is installed on the service device 200.
The server 300 is an electronic device that can communicate with multiple information terminals 100 and multiple service devices 200.
Server application P30 is installed on server 300.

In the following, an example will be described in which the information terminal 100 is a mobile phone and the service device 200 has a coin laundry.
The service device 200 may include a laundry device 210, an IoT 220, and a data relay device 230.
The laundry machine 210 is a machine into which coins are inserted and which washes laundry.
The IoT 220 is an electronic device that is installed in the laundry equipment 210 and detects the state of the laundry equipment 210.
For example, the IoT 220 is installed in the laundry equipment 210 and detects the coin count, which is the number of coins inserted, and the coin type.
The IoT 220 transmits the detected coin count and coin type to the data relay device 230.
The data relay device 230 is a device that transmits data transmitted from the IoT 220 to the server 300.
The data relay device 230 may transmit data transmitted from multiple IoTs 220 to the server 300.
Data relay device 230 may transmit data transmitted from IoT 220 to server 300 via a communication network.
For example, the data relay device 230 transmits information that corresponds to the service device ID, the coin count and the coin type transmitted from the IoT 220 to the server 300 via the communication network.

The terminal application P10 causes the information terminal 100 to realize the terminal information transmission function S12.
The terminal application P10 may cause the information terminal 100 to implement a mark decoding function F11 and a terminal information transmission function S12.
The terminal application P10 may cause the information terminal 100 to implement a mark decoding function F11, a terminal information transmitting function S12, and a point updating function F13.

The mark decoding function F11 is a function of decoding a mark displayed on the service device 200 to obtain a service device ID.
The mark decoding function F11 may take a photograph of a mark displayed on the service device 200 and decode the photographed mark to obtain the service device ID.
For example, the mark is a barcode.
For example, the mark is a two-dimensional barcode.

The terminal information transmission function F12 is a function that transmits the terminal information S10 to the server.
The terminal information transmission function F12 may be a function of transmitting the terminal information S10 to the server when requested by a customer.
The terminal information transmission function F12 may be a function of transmitting the terminal information S10 to the server when a customer requests service provision.
The terminal information transmission function F12 may be a function of transmitting the terminal information S10 to the server when the mark is decoded.
Terminal information S10 includes a service device ID and an information terminal ID.
The terminal information S10 may include a service device ID, an information terminal ID, and time information.
The service device ID is an ID that can identify the service device.
The service device ID may be one obtained by the mark decoding function F11.
The service device ID may be manually input by the customer into the information terminal 100.
The information terminal ID is an ID that can identify the information terminal.
The information terminal ID may be the phone number of a mobile phone.
The information terminal IG may be an application ID that is a terminal installation ID installed on a mobile terminal.
For example, the information terminal ID may be a device ID given to a mobile phone device.
The time information is information corresponding to the time requested by the customer.
The time information is information corresponding to the time when the customer requests service provision.
The time information may be information corresponding to the time when the terminal information S10 is transmitted to the server.

The point update function F13 is a function that updates the points recorded in the information terminal 100 based on the information included in the server information S30 when the server information S30 is received.
The point update function F13 may be a function that updates the points by adding additional points corresponding to the service information to the points recorded in the information terminal 100 when the server information S30 including service information is received from the server 300. .
The point update function F13 may be a function that updates the points by adding the additional points corresponding to the service information to the points recorded in the information terminal 100 when the server information S30 including the additional point information is received from the server 300. good.
The point update function F13 may be a function that updates the points recorded in the information terminal 100 when receiving the server information S30 including point information from the server 300 so that the points correspond to the point information.

The device application P20 causes the service device 200 to implement the device information transmission function F21.
The device application P20 may cause the service device 200 to implement a device information transmission function F21 and a service device ID generation function F22.
The device application P20 may cause the service device 200 to implement a device information transmission function F21, a service device ID generation function F22, and a mark display/hide function F23.

The device information transmission function F21 is a function that transmits the device information S20 to the server 300 when a service is provided in response to a request from a customer.
The device information S20 includes a service device ID.
The device information S20 may include a service device ID and service information.
The device information S20 may include a service device ID, service information, and time information.
The service device ID is an ID that can identify the service device.
Service information is information corresponding to the provided service.
The service information may be service consideration information corresponding to the consideration for the service provided to the customer.
For example, the service information is information that corresponds to the coin count and coin type inserted into the service device 200.
For example, the service information is information corresponding to the value of inserted money calculated from the coin count and coin type inserted into the service device 200.
The time information is information corresponding to the time when the service was provided in response to the customer's request.

The service device ID generation function F22 is a function that generates a service device ID.
The service device ID may be an ID temporarily generated to identify the service device.
The service device ID may be an ID that is temporarily generated to identify the service device when a service provision is requested.

The mark display/hide function F23 is a function that displays a mark only for a predetermined time and does not display the mark at other times.
The mark display/hide function F23 may be a function that displays a mark only for a predetermined time when a service is requested by a customer, and does not display the mark at other times.
The mark can identify the service equipment IS.
The service device 200 may select either to display the mark or not to display the mark.
For example, the service device 200 may include a monitor that displays a mark.

The server application P30 causes the server 300 to implement the determination function F32.
The server application P30 may cause the server 300 to implement an information receiving function F31 and a determination function F32.
The server application P30 may cause the server 300 to implement an information reception function F31, a determination function F32, and a server information transmission function F33.

The information receiving function F31 is a function of receiving terminal information S10 from the information terminal 100 and receiving device information S20 from the service device 200.
The information receiving function F31 receives terminal information S10 from the information terminal 100, receives device information S20 from the service device 200, adds the terminal information S10 to the terminal information table, and adds the device information S20 to the device information table. You can.
The terminal information table is a table that records a plurality of pieces of terminal information S10.
The terminal information table may be a table in which a plurality of pieces of terminal information S10 are recorded in chronological order.
The terminal information table is a table in which a plurality of pieces of terminal information S10 are recorded in chronological order, and outdated terminal information S10 is deleted.
The device information table is a table that records a plurality of device information S20.
The device information table may be a table in which multiple pieces of device information S20 are recorded in chronological order.
The device information table is a table in which a plurality of pieces of device information S20 are recorded in chronological order and outdated device information is deleted.

The determination function F32 determines whether specific terminal information, which is specific terminal information out of the plurality of terminal information S10 respectively received from the plurality of information terminals 100, and specific terminal information which is specific terminal information among the plurality of terminal information S10 respectively received from the plurality of information terminals 100, and among the plurality of device information S20 respectively received from the plurality of service devices 200. Compare the specific device information, which is specific device information, to determine whether the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match. This is a function to determine whether or not.
The determination function F32 determines whether specific terminal information, which is specific terminal information out of the plurality of terminal information S10 respectively received from the plurality of information terminals 100, and specific terminal information which is specific terminal information among the plurality of terminal information S10 respectively received from the plurality of information terminals 100, and among the plurality of device information S20 respectively received from the plurality of service devices 200. The specific device information, which is the specific device information of There is a predetermined relationship between the time corresponding to the information or the time when the specific device information is received, and the service device identified by the service device ID included in the specific terminal information and the specific device information The function may be to determine whether or not the service device identified by the included service device ID matches.
The time may include the month, day, hour and minute.
The predetermined relationship may be a relationship in which the time difference between the two times to be compared is within a preset constant time.
The predetermined relationship may be a relationship in which one of the two times to be compared falls within a preset time range before and after the other time.

The server information transmission function F33 is a function that transmits information obtained as a result of performing the determination function to the information terminal 100 as server information.
The server information communication function F33 may transmit server information to a specific information terminal that is an information terminal identified by an information terminal ID included in the specific terminal information.
The server information may include service information included in the specific device information.
The server information may include additional point information corresponding to the service information included in the specific device information.
Additional point information is information corresponding to additional points.
The server information may include point information that is information corresponding to points obtained by adding additional points corresponding to service information included in the specific device information.

The point management program determines in the point management system that the service device identified by the service device ID included in the specific terminal information matches the service device identified by the service device ID included in the specific device information by the determination function F32. Then, points are earned by adding additional points corresponding to the service information included in the specific device information to the points held by the specific customer who owns the information terminal 100 identified by the information terminal ID included in the specific terminal information. Realize the update function.
The point management program determines in the point management system either the time corresponding to the time information included in the specific terminal information or the time at which the specific terminal information was received by the determination function F32, and the time included in the specific device information. There is a predetermined relationship between the time corresponding to the information or the time when the specific device information is received, and the service device identified by the service device ID included in the specific terminal information and the specific device information are included in the specific device information. If it is determined that the service equipment identified by the service equipment ID matches, the points held by the specific customer who owns the information terminal identified by the information terminal ID included in the specific terminal information are included in the specific equipment information. A function of updating points by adding additional points corresponding to service information may be implemented.

Next, a point management system and point management software according to first to third embodiments of the present invention will be explained.
First, a point management system and point management software according to a first embodiment of the present invention will be explained based on the drawings.
FIG. 1 is a system conceptual diagram of a point management system according to a first embodiment of the present invention. FIG. 2 is a functional block diagram of the point management software according to the first embodiment of the present invention.
In the first embodiment of the present invention, the determination function makes a determination based on the time information and service device ID received from the information terminal and the service device, and the information terminal updates the points based on the determination result.

A point management system is a system that manages points given to customers who use a service.
The point management program is a program that manages points given to customers who use services provided by service equipment.
The point management program is composed of a terminal application P10, a device application P20, and a server application P30.
In the following, explanations of the same items as those described above will be omitted, and differences will be explained.

The terminal application P10 causes the information terminal 100 to realize the terminal information transmission function S12.
The terminal application P10 may cause the information terminal 100 to implement a mark decoding function F11 and a terminal information transmission function S12.
The terminal application P10 may cause the information terminal 100 to implement a mark decoding function F11, a terminal information transmitting function S12, and a point updating function F13.

The mark decoding function F11 and the terminal information transmitting function S12 are the same as those described above, so their explanation will be omitted.

The point update function F13 is a function that updates points by adding additional points corresponding to the service information to the points recorded in the information terminal 100 when service information is received from the server 300.
The point update function F13 may be a function that updates the points by adding additional points corresponding to the service information to the points recorded in the information terminal when the server information S30 including the service information is received from the server 300.
An information terminal records points.

The device application P20 is the same as described above, so a description thereof will be omitted.

The server application P30 causes the server 300 to implement the determination function F32.
The server application P30 may cause the server 300 to implement an information receiving function F31 and a determination function F32.
The server application P30 may cause the server 300 to implement an information reception function F31, a determination function F32, and a server information transmission function F33.
Since the information receiving function F31 is the same as that described above, the explanation will be omitted and the different points will be explained.

The determination function F32 determines whether specific terminal information, which is specific terminal information out of the plurality of terminal information S10 respectively received from the plurality of information terminals 100, and specific terminal information which is specific terminal information among the plurality of terminal information S10 respectively received from the plurality of information terminals 100, and among the plurality of device information S20 respectively received from the plurality of service devices 200. The specific device information, which is the specific device information of This function determines whether the service device identified by the service device ID included in the information matches the service device identified by the service device ID included in the specific device information.

The server information transmission function F33 determines that, as a result of performing the determination function F32, the time corresponding to the time information included in the specific terminal information and the time corresponding to the time information included in the specific device information have a predetermined relationship, and When it is determined that the service device identified by the service device ID included in the terminal information and the service device identified by the service device ID included in the specific device information match, the server information S30 including the obtained information is sent to the specific information terminal. This is the function to send to.
The specific information terminal is the information terminal 100 identified by the information terminal ID included in the specific terminal information.
The server information S30 may include service information included in the specific device information.
The service information may be service consideration information corresponding to the consideration for the service provided to the customer.
The server information S30 may include additional point information corresponding to the service information included in the specific device information.
Additional point information is information corresponding to additional points.

Below, a point management system and point management software according to a second embodiment of the present invention will be explained based on the drawings.
FIG. 3 is a system conceptual diagram of a point management system according to a second embodiment of the present invention. FIG. 4 is a functional block diagram of point management software according to the second embodiment of the present invention.
In the second embodiment of the present invention, the determination function makes a determination based on the time when information is received from the information terminal and the service device, and the service device, and the information terminal updates the points based on the determination result.

A point management system is a system that manages points given to customers who use a service.
A point management program is a program that manages points given to customers who use services provided by service equipment.
In the following, explanations of the same things as those described above will be omitted, and different points will be explained.

The terminal application P10 causes the information terminal 100 to realize the terminal information transmission function S12.
The terminal application P10 may cause the information terminal 100 to implement a mark decoding function F11 and a terminal information transmission function S12.
The terminal application P10 may cause the information terminal 100 to implement a mark decoding function F11, a terminal information transmitting function S12, and a point updating function F13.

The terminal application P10 causes the information terminal 100 to realize the terminal information transmission function S12.
The terminal application P10 may cause the information terminal 100 to implement a mark decoding function F11 and a terminal information transmission function S12.
The terminal application P10 may cause the information terminal 100 to implement a mark decoding function F11, a terminal information transmitting function S12, and a point updating function F13.

The mark decoding function F11 and the terminal information transmitting function F12 are the same as those described above, so their explanation will be omitted.

The point update function F13 is a function that updates points by adding additional points corresponding to the service information to the points recorded in the information terminal when service information is received from the server 300.
The point update function F13 may be a function that updates points by adding additional points corresponding to the service information to the points recorded in the information terminal when server information including service information is received from the server 300.
An information terminal records points.

The device application P20 is the same as that described above, so a description thereof will be omitted.

The server application P30 causes the server 300 to implement the determination function F32.
The server application P30 may cause the server 300 to implement an information receiving function F31 and a determination function F32.
The server application P30 may cause the server 300 to implement an information reception function F31, a determination function F32, and a server information transmission function F33.
The information receiving function F31 is the same as that described above, so a description thereof will be omitted, and only the different points will be explained.
The determination function F32 determines whether specific terminal information, which is specific terminal information out of the plurality of terminal information S10 respectively received from the plurality of information terminals 100, and specific terminal information which is specific terminal information among the plurality of terminal information S10 respectively received from the plurality of information terminals 100, and among the plurality of device information S20 respectively received from the plurality of service devices 200. The specific device information, which is the specific device information of This function determines whether or not the service device identified by the service device ID included in the specific device information matches the service device identified by the service device ID included in the specific device information.

As a result of executing the determination function F32, the server information transmission function F33 determines that there is a predetermined relationship between the time when the specific terminal information is received and the time when the specific device information is received, and the server information is identified by the service device ID included in the specific terminal information. If it is determined that the service device identified by the service device identified by the service device ID included in the specific device information matches, the obtained information is transmitted to the specific information terminal as server information.
The specific information terminal is the information terminal 100 identified by the information terminal ID included in the specific terminal information.
The server information communication function F33 may transmit server information to a specific information terminal that is an information terminal identified by an information terminal ID included in the specific terminal information.
The server information S30 may include service information included in the specific device information.
The service information may be service consideration information corresponding to the consideration for the service provided to the customer.
The server information S30 may include additional point information corresponding to the service information included in the specific device information.
Additional point information is information corresponding to additional points.

Below, a point management system and point management software according to a third embodiment of the present invention will be explained based on the drawings.
FIG. 5 is a system conceptual diagram of a point management system according to a third embodiment of the present invention. FIG. 6 is a functional block diagram of point management software according to the third embodiment of the present invention.
In the third embodiment of the present invention, the determination function makes a determination based on the time corresponding to the time information received from the information terminal and the service device and the service device ID, and the server updates the points based on the determination result.

A point management system is a system that manages points given to customers who use a service.
A point management program is a program that manages points given to customers who use services provided by service equipment.
The point management program is composed of a terminal application P10, a device application P20, and a server application P30.
In the following, explanations of the same things as those described above will be omitted, and different points will be explained.

The terminal application P10 causes the information terminal 100 to realize the terminal information transmission function S12.
The terminal application P10 may cause the information terminal 100 to implement a mark decoding function F11 and a terminal information transmission function S12.
The terminal application P10 may cause the information terminal 100 to implement a mark decoding function F11, a terminal information transmitting function S12, and a point updating function F13.

The terminal application P10 causes the information terminal 100 to realize the terminal information transmission function S12.
The terminal application P10 may cause the information terminal 100 to implement a mark decoding function F11 and a terminal information transmission function S12.
The terminal application P10 may cause the information terminal 100 to implement a mark decoding function F11, a terminal information transmitting function S12, and a point updating function F13.

The mark decoding function F11 and the terminal information transmitting function S12 are the same as those described above, so their explanation will be omitted.

The point update function F13 is a function that updates the points by replacing the points recorded in the information terminal when point information is received from the server 300 with points corresponding to the point information.
The point update function F13 may be a function that updates the points by replacing the points recorded in the information terminal with points corresponding to the point information when receiving server information including point information from the server 300.
Information terminal 100 records points.

The server application P30 causes the server 300 to implement the determination function F32.
The server application P30 may cause the server 300 to implement an information receiving function F31 and a determination function F32.
The server application P30 may cause the server 300 to implement an information reception function F31, a determination function F32, and a server information transmission function F33.

Since the information receiving function F31 is the same as that described above, the explanation will be omitted and the different points will be explained.

The determination function F32 determines whether specific terminal information, which is specific terminal information out of the plurality of terminal information S10 respectively received from the plurality of information terminals 100, and specific terminal information which is specific terminal information among the plurality of terminal information S10 respectively received from the plurality of information terminals 100, and among the plurality of device information S20 respectively received from the plurality of service devices 200. The specific device information, which is the specific device information of This function determines whether the service device identified by the service device ID included in the information matches the service device identified by the service device ID included in the specific device information.

The server information transmission function F33 determines that, as a result of performing the determination function F32, the time corresponding to the time information included in the specific terminal information and the time corresponding to the time information included in the specific device information have a predetermined relationship, and When it is determined that the service device identified by the service device ID included in the terminal information matches the service device identified by the service device ID included in the specific device information, it is recorded in correspondence with the customer who has the specific information terminal. This is a function that updates points by adding additional points to points.
The server information transmission function F33 determines that, as a result of performing the determination function F32, the time corresponding to the time information included in the specific terminal information and the time corresponding to the time information included in the specific device information have a predetermined relationship, and When it is determined that the service device identified by the service device ID included in the terminal information matches the service device identified by the service device ID included in the specific device information, it is recorded in correspondence with the customer who has the specific information terminal. It may also be a function of updating the points held by the customer by adding additional points to the points, and transmitting the obtained information to the specific information terminal as server information.
The specific information terminal is the information terminal 100 identified by the information terminal ID included in the specific terminal information.
Server information S30 may include point information.
Point information is information corresponding to new points obtained by adding additional point information corresponding to service information included in specific device information to points recorded in association with a customer corresponding to specific terminal information.
The service information may be service consideration information corresponding to the consideration for the service provided to the customer.
The server 300 records the points each customer has.
The server 300 may have an application ID/point table that records points held by each customer.

An example of a method for operating points managed by a point management system or a point management program according to an embodiment of the present invention will be described below with reference to the drawings.
FIG. 7 is an explanatory diagram of point operation according to the embodiment of the present invention.
For convenience of explanation, the explanation will be based on the assumption that the user, who is a customer, has a smartphone and a point card.
A user attempts to exchange points recorded on a smartphone for points of an ABV card operated by an ABC card management company.
The user transmits information such as a customer ID, security code, company code, number of points to be exchanged, and type of points desired to be exchanged to the point exchange company.
In this example, the company code is that of ABC Corporation, and the type of points desired to be exchanged is ABC card.
The point exchange service operated by the point exchange company sends the number of points and card ID to the point exchange processing system operated by the ABC card management company.
The point exchange processing system gives the exchanged points to the user's ABC card.
As a result, the user obtains ABC card points.

The point management system and point management software according to the embodiment of the present invention have the following effects depending on their configuration.
The server 300 communicates with the information terminal 100 and the service equipment 200 to receive the terminal information S10 and the equipment information S20, and the service equipment related to the specific terminal information among the terminal information S10 transmitted from the plurality of information terminals 100 to the server 300. 200 and the service device 200 having specific device information among the device information S20 sent from the plurality of service devices 200 to the server 300, the service corresponds to the points of the owner of the information terminal 100 related to the specific terminal information. Since the points are updated by adding additional points, the point management system can be operated using the information terminal 100.
The server 300 communicates with the information terminal 100 and the service device 200 and receives the terminal information S10 and the device information S20, and the time or Specification of the device information S20 in which the time at which the specific terminal information was received and the time related to the specific device information or the time at which the specific device information was received are related, and which is transmitted from the service device 200 and the plurality of service devices 200 to the server. When the service device 200 including the device information matches, the points are updated by adding additional points corresponding to the service to the points of the owner of the information terminal 100 related to the specific terminal information, so that the information terminal 100 can be used. and operate a point management system.
The server 300 communicates with the information terminal 100 and the service equipment 200 to receive the terminal information S10 and the equipment information S20, and the service equipment 200 relates to specific terminal information among the terminal information S10 transmitted from the plurality of information terminals S10 to the server. When the service device 200 including the specific device information among the device information S20 transmitted from the plurality of service devices 200 to the server 300 matches, the specific information terminal related to the specific terminal information is given additional points corresponding to the service information. Since the information is transmitted, the point management system can be operated using the information terminal 100.
The server 300 communicates with the information terminal 100 and the service equipment 200 and receives the terminal information S10 and the device information S20, and the time or Specification of the device information S20 in which the time at which the specific terminal information was received and the time related to the specific device information or the time at which the specific device information was received are related, and which is transmitted from the service device 200 and the plurality of service devices 200 to the server. When the service device 200 of the device information matches, the additional points corresponding to the service information are sent to the specific information terminal related to the specific terminal information, so the point management system can be operated using the information terminal 100. .
Since the service information is service consideration information corresponding to the consideration for the service provided to the customer, points can be specified based on the consideration for the service.
When the information terminal 100 receives service information from the server 300, the points are updated by adding additional points corresponding to the service information to the points recorded in the information terminal 100. Able to operate point management system.
Information that identifies the information terminal 100 with an application ID given to the application, stores the application ID in association with the device ID given to the information terminal, and gives the device ID associated with the application ID related to specific terminal information. Since service information is transmitted to the terminal 100, the point management system can be operated using the information terminal.
When a customer requests service, a mark that can identify the service equipment ID is displayed for a predetermined period of time, and the mark is not displayed at other times, and the information terminal decodes the displayed motorcycle and identifies the service equipment ID. Now that you can obtain the information, you can use the information terminal to operate the point management system.
Since the service device ID is a temporarily generated ID to be given to the service device when a service is requested, another person can send the service device ID to the server on behalf of the customer. can be suppressed.

The present invention is not limited to the embodiments described above, and various changes can be made without departing from the gist of the invention.

100 Information terminal 200 Service equipment 210 Laundry equipment
220 IoT
230 Data relay device 300 Server P10 Device application F11 Mark decoding function F12 Terminal information transmission function F13 Point update function P20 Device application F21 Device information transmission function F22 Service device ID generation function F23 Mark display/hide function P30 Server application F31 Information reception function F32 Judgment function F33 Server information transmission function S10 Terminal information S20 Device information S30 Server information

Claims (32)

A point management system that manages points given to customers who use a service,
multiple information terminals that are operated by customers and have terminal applications installed;
a plurality of service devices that provide a predetermined service when a service is requested by a customer and have device applications installed;
A server with a server application installed,
Equipped with
The terminal application provides the information terminal with a function of transmitting terminal information including a service device ID that is an ID that can identify the service device and an information terminal ID that is an ID that can identify the information terminal to the server. Make it happen,
When the device application provides a service to the service device in response to a request from a customer, the device application includes a service device ID that is an ID that can identify the service device and service information that is information corresponding to the provided service. Achieving a function of transmitting device information to the server,
The server application sends to the server specific terminal information that is specific terminal information among the plurality of terminal information respectively received from the plurality of information terminals and a plurality of the devices respectively received from the plurality of service devices. Compare specific device information that is specific device information among the information, and compare the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information. realizing a determination function for determining whether or not the service equipment matches the service equipment;
When the determination function determines that the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match; Points are earned by adding additional points corresponding to the service information included in the specific device information to points held by a specific customer who owns the information terminal identified by the information terminal ID included in the specific terminal information. Update,
A point management system characterized by: The terminal application provides the information terminal with terminal information that includes a service device ID that is an ID that can identify the service device and an information terminal ID that is an ID that can identify the information terminal, or that is compatible with the service device ID. Realizing a function of transmitting one of terminal information including an information terminal ID and time information that is information corresponding to a time requested by a customer to the server,
When the device application provides a service to the service device in response to a request from a customer, the device application includes a service device ID that is an ID that can identify the service device and service information that is information corresponding to the provided service. Realizing a function of transmitting either device information to the server, or device information including the service device ID, the service information, and time information corresponding to the time when the service was provided;
The server application sends to the server specific terminal information that is specific terminal information among the plurality of terminal information respectively received from the plurality of information terminals and a plurality of the devices respectively received from the plurality of service devices. The specific device information that is specific device information among the information is compared, and the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information was received is determined. The service device ID that has a predetermined relationship with either the time corresponding to the time information included in the specific device information or the time when the specific device information is received, and that is included in the specific terminal information. realizing a determination function that determines whether the service device identified by and the service device identified by the service device ID included in the specific device information match;
Either the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information was received by the determination function, and the time corresponding to the time information included in the specific device information or one of the times when the specific device information is received has a predetermined relationship with the service device identified by the service device ID included in the specific terminal information and the specific device information included in the specific device information. If it is determined that the service equipment identified by the service equipment ID matches, the points held by the specific customer who has the information terminal identified by the information terminal ID included in the specific terminal information are updating the points by adding additional points corresponding to the service information included in the specific device information;
The point management system according to claim 1, characterized in that: The server application provides the server with the determination function and the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information. If it is determined that they match, server information including the service information included in the specific device information is transmitted to the specific information terminal that is the information terminal identified by the information terminal ID included in the specific terminal information. Realizes the server information transmission function,
The point management system according to claim 2, characterized in that: The server application causes the server to determine either the time corresponding to the time information included in the specific terminal information or the time at which the specific terminal information is received by the determination function and the determination function. There is a predetermined relationship between the time corresponding to the time information included in the specific device information or the time when the specific device information is received, and based on the service device ID included in the specific terminal information. When it is determined that the identified service device and the service device identified by the service device ID included in the specific device information match, the information terminal identified by the information terminal ID included in the specific terminal information realizing a server information transmission function of transmitting server information including the service information included in the specific device information to a specific information terminal;
The point management system according to claim 3, characterized in that: the service information is service consideration information corresponding to consideration for the service provided to the customer;
5. The point management system according to claim 4. A point at which the terminal application updates the points by adding additional points corresponding to the service information to the points recorded in the information terminal when the information terminal receives server information including the service information from the server. realizing an update function and causing the information terminal to record the points;
6. The point management system according to claim 5. The information terminal ID that can identify the information terminal is an application ID that is an ID given to the terminal application installed on the information terminal,
the server associates and stores an application ID and a device ID that is an ID given to an information terminal in which the terminal application given the application ID is installed;
The server application transmits to the server server information that is information obtained as a result of realizing the determination function to an information terminal that has been given a device ID associated with the application ID included in the specific terminal information. realize the function,
7. The point management system according to claim 6. The service device can select one of displaying or not displaying a mark that can identify the service device ID that can identify the service device,
The device application causes the service device to realize a mark display/hide function that displays the mark only for a predetermined time when a service is requested by a customer and does not display the mark at other times.
The terminal application causes the information terminal to realize a mark decoding function of decoding the displayed mark and acquiring the service device ID.
8. The point management system according to claim 7. the service device ID is an ID temporarily generated to be given to the service device;
9. The point management system according to claim 8. The server application provides the server with the determination function and the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information. If it is determined that they match, server information including the service information included in the specific device information is transmitted to the specific information terminal that is the information terminal identified by the information terminal ID included in the specific terminal information. Realizes the server information transmission function,
The point management system according to claim 1, characterized in that: The server application causes the server to receive a time corresponding to time information, which is information corresponding to a time when a request was made from a customer included in the specific terminal information, or the specific terminal information, using the determination function and the determination function. There is a predetermined relationship between one of the received times and a time corresponding to the time information included in the specific device information or a time at which the specific device information is received; In addition, when it is determined that the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match, the service device included in the specific terminal information realizing a server information transmission function of transmitting server information including the service information included in the specific device information to a specific information terminal that is the information terminal identified by the information terminal ID;
The point management system according to claim 1, characterized in that: the service information is service consideration information corresponding to consideration for the service provided to the customer;
The point management system according to claim 1, characterized in that: A point at which the terminal application updates the points by adding additional points corresponding to the service information to the points recorded in the information terminal when the information terminal receives server information including the service information from the server. realizing an update function and causing the information terminal to record the points;
The point management system according to claim 1, characterized in that: The information terminal ID that can identify the information terminal is an application ID that is an ID given to the terminal application installed on the information terminal,
the server associates and stores an application ID and a device ID that is an ID given to an information terminal in which the terminal application given the application ID is installed;
The server application transmits to the server server information that is information obtained as a result of realizing the determination function to an information terminal that has been given a device ID associated with the application ID included in the specific terminal information. realize the function,
The point management system according to claim 1, characterized in that: The service device can select one of displaying or not displaying a mark that can identify the service device ID that can identify the service device,
The device application causes the service device to realize a mark display/hide function that displays the mark only for a predetermined time when a service is requested by a customer and does not display the mark at other times.
The terminal application causes the information terminal to realize a mark decoding function of decoding the displayed mark and acquiring the service device ID.
The point management system according to claim 1, characterized in that: the service device ID is an ID temporarily generated to be given to the service device;
The point management system according to claim 1, characterized in that: A point management program that manages points given to customers who use services provided by service equipment,
multiple terminal applications installed on multiple information terminals operated by customers,
a plurality of device applications installed on each of the plurality of service devices to provide a predetermined service when a service is requested by a customer;
server application installed on the server,
Equipped with
The terminal application provides the information terminal with a function of transmitting terminal information including a service device ID that is an ID that can identify the service device and an information terminal ID that is an ID that can identify the information terminal to the server. Make it happen,
When the device application provides a service to the service device in response to a request from a customer, the device application includes a service device ID, which is an ID that can identify the service device, and service information, which is information corresponding to the provided service. Achieving a function of transmitting device information to the server,
The server application sends to the server specific terminal information that is specific terminal information among the plurality of terminal information respectively received from the plurality of information terminals and a plurality of the devices respectively received from the plurality of service devices. Compare specific device information that is specific device information among the information, and compare the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information. realizing a determination function for determining whether or not the service equipment matches the service equipment;
When the determination function determines that the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match; Points are earned by adding additional points corresponding to the service information included in the specific device information to points held by a specific customer who owns the information terminal identified by the information terminal ID included in the specific terminal information. Update,
A point management program characterized by: The terminal application provides the information terminal with terminal information that includes a service device ID that is an ID that can identify the service device and an information terminal ID that is an ID that can identify the information terminal, or that is compatible with the service device ID. Realizing a function of transmitting one of terminal information including an information terminal ID and time information that is information corresponding to a time requested by a customer to the server,
When the device application provides a service to the service device in response to a request from a customer, the device application includes a service device ID that is an ID that can identify the service device and service information that is information corresponding to the provided service. Realizing a function of transmitting either device information to the server, or device information including the service device ID, the service information, and time information corresponding to the time when the service was provided;
The server application sends to the server specific terminal information that is specific terminal information among the plurality of terminal information respectively received from the plurality of information terminals and a plurality of the devices respectively received from the plurality of service devices. The specific device information that is specific device information among the information is compared, and the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information was received is determined. The service device ID that has a predetermined relationship with either the time corresponding to the time information included in the specific device information or the time when the specific device information is received, and that is included in the specific terminal information. realizing a determination function that determines whether the service device identified by and the service device identified by the service device ID included in the specific device information match;
Either the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information was received by the determination function, and the time corresponding to the time information included in the specific device information or one of the times when the specific device information is received has a predetermined relationship with the service device identified by the service device ID included in the specific terminal information and the specific device information included in the specific device information. If it is determined that the service equipment identified by the service equipment ID matches, the points held by the specific customer who has the information terminal identified by the information terminal ID included in the specific terminal information are updating the points by adding additional points corresponding to the service information included in the specific device information;
18. The point management program according to claim 17. The server application provides the server with the determination function and the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information. If it is determined that they match, server information including the service information included in the specific device information is transmitted to the specific information terminal that is the information terminal identified by the information terminal ID included in the specific terminal information. Realizes the server information transmission function,
The point management program according to claim 18. The server application causes the server to determine either the time corresponding to the time information included in the specific terminal information or the time at which the specific terminal information is received by the determination function and the determination function. There is a predetermined relationship between the time corresponding to the time information included in the specific device information or the time when the specific device information is received, and based on the service device ID included in the specific terminal information. When it is determined that the identified service device and the service device identified by the service device ID included in the specific device information match, the information terminal identified by the information terminal ID included in the specific terminal information realizing a server information transmission function of transmitting server information including the service information included in the specific device information to a specific information terminal;
20. The point management program according to claim 19. the service information is service consideration information corresponding to consideration for the service provided to the customer;
21. The point management program according to claim 20. A point at which the terminal application updates the points by adding additional points corresponding to the service information to the points recorded in the information terminal when the information terminal receives server information including the service information from the server. realizing an update function and causing the information terminal to record the points;
22. The point management program according to claim 21. The information terminal ID that can identify the information terminal is an application ID that is an ID given to the terminal application installed on the information terminal,
the server associates and stores an application ID and a device ID that is an ID given to an information terminal in which the terminal application given the application ID is installed;
The server application transmits to the server server information that is information obtained as a result of realizing the determination function to an information terminal that has been given a device ID associated with the application ID included in the specific terminal information. realize the function,
23. The point management program according to claim 22. The service device can select one of displaying or not displaying a mark that can identify the service device ID that can identify the service device,
The device application causes the service device to realize a mark display/hide function that displays the mark only for a predetermined time when a service is requested by a customer and does not display the mark at other times.
The terminal application causes the information terminal to realize a mark decoding function of decoding the displayed mark and acquiring the service device ID.
24. The point management program according to claim 23. the service device ID is an ID temporarily generated to be given to the service device;
25. The point management program according to claim 24. The server application provides the server with the determination function and the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information. If it is determined that they match, server information including the service information included in the specific device information is transmitted to the specific information terminal that is the information terminal identified by the information terminal ID included in the specific terminal information. Realizes the server information transmission function,
18. The point management program according to claim 17. The server application causes the server to receive a time corresponding to time information, which is information corresponding to a time when a request was made from a customer included in the specific terminal information, or the specific terminal information, using the determination function and the determination function. There is a predetermined relationship between one of the received times and a time corresponding to the time information included in the specific device information or a time at which the specific device information is received; In addition, when it is determined that the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match, the service device included in the specific terminal information realizing a server information transmission function of transmitting server information including the service information included in the specific device information to a specific information terminal that is the information terminal identified by the information terminal ID;
18. The point management program according to claim 17. the service information is service consideration information corresponding to consideration for the service provided to the customer;
18. The point management program according to claim 17. A point at which the terminal application updates the points by adding additional points corresponding to the service information to the points recorded in the information terminal when the information terminal receives server information including the service information from the server. realizing an update function and causing the information terminal to record the points;
18. The point management program according to claim 17. The information terminal ID that can identify the information terminal is an application ID that is an ID given to the terminal application installed on the information terminal,
the server associates and stores an application ID and a device ID that is an ID given to an information terminal in which the terminal application given the application ID is installed;
The server application transmits to the server server information that is information obtained as a result of realizing the determination function to an information terminal that has been given a device ID associated with the application ID included in the specific terminal information. realize the function,
18. The point management program according to claim 17. The service device can select one of displaying or not displaying a mark that can identify the service device ID that can identify the service device,
The device application causes the service device to realize a mark display/hide function that displays the mark only for a predetermined time when a service is requested by a customer and does not display the mark at other times.
The terminal application causes the information terminal to realize a mark decoding function of decoding the displayed mark and acquiring the service device ID.
18. The point management program according to claim 17. the service device ID is an ID temporarily generated to be given to the service device;
18. The point management program according to claim 17.

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