JP2021114267A - Point management system and point management program - Google Patents

Abstract

To provide a point management system that uses information terminals such as customers' mobile phones for operation.SOLUTION: In a point management system, a server communicates with an information terminal and a service apparatus to receive terminal information and apparatus information. When a service apparatus related to specific terminal information of terminal information transmitted from a plurality of information terminals to the server matches a service apparatus having specific apparatus information of apparatus information transmitted from a plurality of service apparatuses to the server, the point management system adds additional points corresponding to a service to points of an owner of the information terminal related to the specific terminal information to update the points.SELECTED DRAWING: Figure 1

Description

The present invention relates to a point management system and a point management program that manage points given to customers who use services.

A point management system is used in business.
For example, the point management system is operated by a computer system in which a point management program is installed.

When a consumer purchases something or receives a service, he or she is given points corresponding to the consideration paid.
Consumers can accumulate points and use the accumulated points as part of their payments in the next commercial transaction.
In this way, the consumer who purchased the product or received the service can be given an incentive to purchase the product again and receive the service.
Consumers can also accumulate points and exchange the accumulated points for what they want.

For example, in a coin laundry store, when a customer uses a coin laundry, points are given to the customer according to the consideration used.
The customer accumulates points and uses the monetary value corresponding to the accumulated points in the next consumption activity.
For example, the customer can apply the monetary value corresponding to the accumulated points to the cost to be paid when using the next coin laundry.
In addition, if the points can be used at a store belonging to a specific quotient group, the customer uses the monetary value corresponding to the accumulated points when using the next commercial transaction at the store belonging to the specific quotient group. It can be applied to the expenses to be paid.

A coin laundry is used as a facility where you can easily wash your clothes.
A plurality of coin laundry devices are installed in the coin laundry.
The coin laundry equipment consists of an automatic washing machine and a controller.
The customer brings the clothes he wants to wash to the laundromat, puts them in the automatic washing machine, and inserts the coins into the controller.
The laundromat will wash the clothes you put in and notify the customer when the laundry is complete.
The customer takes the clothes out of the automatic washing machine and takes them home.
Points are awarded when the customer inserts a coin into the controller.
For example, when a customer inserts a customer card into a controller, points are recorded on the customer card.
The customer card may be issued in advance.

On the other hand, in recent years, information terminals such as mobile phones have become widespread.
The inventor considered using an information terminal such as a customer's mobile phone for the operation of a point management system.

JP-A-2005-334150 JP-A-2002-342845 Japanese Patent Application Laid-Open No. 6-266970

Based on the results of the above examination, we will provide a point management system that uses information terminals such as customer's mobile phones for operation.

In order to achieve the above objectives, a point management system that manages points given to customers who use the service is requested by the customer with multiple information terminals that are information terminals operated by the customer and have terminal applications installed. A plurality of service devices that are devices that provide a predetermined service when the device application is installed and a server on which a server application is installed are provided, and the terminal application is attached to the information terminal and the service device. A function of transmitting terminal information including a service device ID which is an ID capable of identifying the information terminal and an information terminal ID which is an ID capable of identifying the information terminal is realized, and the device application sends the service device to the service device. A function of transmitting device information including a service device ID, which is an ID that can identify the service device, and service information, which is information corresponding to the provided service, to the server when a service is provided in response to a request from a customer. A plurality of specific terminal information, which is specific terminal information among a plurality of the terminal information received by the server application from the plurality of information terminals, and a plurality of received from the plurality of service devices, respectively. The service device identified by the service device ID included in the specific terminal information and the service device ID included in the specific device information are compared with the specific device information which is the specific device information in the device information. A determination function for determining whether or not the service device identified in is matched is realized, and the service device and the specific device identified by the service device ID included in the specific terminal information by the determination function are realized. If it is determined that the service device identified by the service device ID included in the information matches the service device, the specific customer who has the information terminal identified by the information terminal ID included in the specific terminal information The points are updated by adding the additional points corresponding to the service information included in the specific device information to the points to be held.

In the above-described configuration of the present invention, a plurality of information terminals are information terminals operated by customers and have terminal applications installed. A plurality of service devices are devices that provide a predetermined service when a service is requested by a customer, and a device application is installed. The server has the server application installed. By the terminal application, the information terminal transmits terminal information including a service device ID which is an ID capable of identifying the service device and an information terminal ID which is an ID capable of identifying the information terminal to the server. The device application includes a service device ID that is an ID that can identify the service device when the service device provides a service in response to a request from a customer, and service information that is information corresponding to the provided service. The device information is transmitted to the server. By the server application, the server receives specific terminal information, which is specific terminal information among a plurality of the terminal information received from each of the plurality of information terminals, and a plurality of the devices received from a plurality of service devices. The specific device information, which is the specific device information of the information, is compared, and the service device identified by the service device ID included in the specific terminal information is identified by the service device ID included in the specific device information. It is determined whether or not the service device matches the above service device. When it is determined that the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match, the specific terminal information The result of updating the points by adding the additional points corresponding to the service information included in the specific device information to the points of the specific customer who is the customer having the information terminal identified by the information terminal ID included in the information terminal. , You can operate the point management system using the information terminal.

In order to achieve the above purpose, a point management program for managing points that can be exchanged for monetary value given to a customer who uses a service provided by a service device is installed on each of a plurality of information terminals operated by the customer. The terminal includes a plurality of terminal applications, a plurality of device applications installed on each of a plurality of service devices that provide a predetermined service when a service is requested by a customer, and a server application installed on a server. The application realizes a function of transmitting terminal information including a service device ID which is an ID capable of identifying the service device and an information terminal ID which is an ID capable of identifying the information terminal to the information terminal. When the device application provides a service to the service device in response to a request from a customer, the service device ID, which is an ID that can identify the service device, and service information, which is information corresponding to the provided service, are provided. The function of transmitting the device information including the device information to the server is realized, and the server application is the specific terminal information which is the specific terminal information among the plurality of the terminal information received from each of the plurality of the information terminals to the server. And the specific device information which is the specific device information among the plurality of the device information received from each of the plurality of service devices, and the service device identified by the service device ID included in the specific terminal information. A determination function for determining whether or not the service device identified by the service device ID included in the specific device information matches is realized, and the service device ID included in the specific terminal information by the determination function is realized. When it is determined that the service device identified in the above and the service device identified by the service device ID included in the specific device information match, the service device is identified by the information terminal ID included in the specific terminal information. The function of updating the points by adding the additional points corresponding to the service information included in the specific device information to the points of the specific customer who is the customer having the information terminal is realized.

In the configuration of the present invention, the plurality of terminal applications are installed on each of the plurality of information terminals operated by the customer. A plurality of device applications are installed on each of a plurality of service devices that provide a predetermined service when a service is requested by a customer. The server application is installed on the server. By the terminal application, the information terminal transmits terminal information including a service device ID which is an ID capable of identifying the service device and an information terminal ID which is an ID capable of identifying the information terminal to the server. The device application includes a service device ID that is an ID that can identify the service device when the service device provides a service in response to a request from a customer, and service information that is information corresponding to the provided service. The device information is transmitted to the server. By the server application, the server receives specific terminal information, which is specific terminal information among a plurality of the terminal information received from each of the plurality of information terminals, and a plurality of the devices received from a plurality of service devices. The specific device information, which is the specific device information of the information, is compared, and the service device identified by the service device ID included in the specific terminal information is identified by the service device ID included in the specific device information. It is determined whether or not the service device matches the above service device. When it is determined that the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match, the specific terminal information A function of updating points by adding additional points corresponding to the service information included in the specific device information to the points of a specific customer who is a customer having the information terminal identified by the information terminal ID included in the information terminal. make it happen.
As a result, the point management system can be operated using the information terminal.

The point management system or the point management program according to the embodiment of the present invention will be described below. The present invention includes an embodiment in which any one of the embodiments described below or two or more of them are combined.

Further, in the point management system or point management program according to the embodiment of the present invention, the terminal application has an ID capable of identifying the service device and an ID capable of identifying the information terminal on the information terminal. One of the terminal information including the information terminal ID, or the terminal information including the service device ID, the information terminal ID, and the time information corresponding to the time requested by the customer. The function of transmitting information to the server is realized, and the device application is provided with a service device ID which is an ID that can identify the service device when the service is provided to the service device in response to a request from a customer. Device information including service information which is information corresponding to the service, or device information including either the service device ID and the device information including the service information and the time information corresponding to the time when the service is provided. A function of transmitting to the server is realized, and the server application causes the server to receive specific terminal information and a plurality of services, which are specific terminal information among a plurality of the terminal information received from each of the plurality of information terminals. Comparing the specific device information which is the specific device information among the plurality of the device information received from the device, the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information is received. The time of either one of the above and the time corresponding to the time information included in the specific device information or the time of receiving the specific device information have a predetermined relationship and are described above. A determination function for determining whether or not the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match. It is realized, and the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information is received by the determination function is set to the time and the time information included in the specific device information. The service device and the specific device information that have a predetermined relationship with either the corresponding time or the time at which the specific device information is received and are identified by the service device ID included in the specific terminal information. If it is determined that the service device identified by the service device ID included in the information matches the information terminal I included in the specific terminal information. A function of updating points by adding additional points corresponding to the service information included in the specific device information to the points of a specific customer who is a customer having the information terminal identified by D is realized.
According to the configuration of the embodiment according to the present invention, the information terminal can obtain a service device ID which is an ID capable of identifying the service device and an information terminal ID which is an ID capable of identifying the information terminal by the terminal application. The terminal information of either one of the terminal information including the service device ID, the information terminal ID, and the terminal information including the time information corresponding to the time requested by the customer is transmitted to the server. .. The device application includes a service device ID that is an ID that can identify the service device when the service device provides a service in response to a request from a customer, and service information that is information corresponding to the provided service. The device information of either one of the device information or the device information including the service device ID and the time information corresponding to the service information and the time when the service is provided is transmitted to the server. By the server application, the server receives specific terminal information, which is specific terminal information among a plurality of the terminal information received from each of the plurality of information terminals, and a plurality of the devices received from a plurality of service devices. Comparing the specific device information which is the specific device information in the information, the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information is received is the time and the said. The service device ID that has a predetermined relationship with either the time corresponding to the time information included in the specific device information or the time when the specific device information is received, and is included in the specific terminal information. It is determined whether or not the service device identified in the above matches the service device identified by the service device ID included in the specific device information. Either the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information is received and the time corresponding to the time information included in the specific device information or the specific device. The service device that has a predetermined relationship with either one of the times when the information is received and is identified by the service device ID included in the specific terminal information and the service device ID included in the specific device information. If it is determined that the service device identified by The points are updated by adding the additional points corresponding to the included service information.
As a result, the point management system can be operated using the information terminal.

Further, in the point management system or point management program according to the embodiment of the present invention, the server application is a service in which the server application is identified by the determination function and the service device ID included in the specific terminal information by the determination function. When it is determined that the device and the service device identified by the service device ID included in the specific device information match, the specific information terminal which is the information terminal identified by the information terminal ID included in the specific terminal information. A server information transmission function for transmitting server information including the service information included in the specific device information is realized.
According to the configuration of the embodiment according to the present invention, the server application causes the server to be identified by the determination function and the service device ID included in the specific terminal information by the determination function and the specific device information. When it is determined that the service device identified by the included service device ID matches, the specific information terminal which is the information terminal identified by the information terminal ID included in the specific terminal information is included in the specific device information. The server information including the service information is transmitted.
As a result, the point management system can be operated using the information terminal.

Further, in the point management system or the point management program according to the embodiment of the present invention, the server application causes the server to have a time corresponding to the time information included in the specific terminal information by the judgment function and the judgment function. Alternatively, the time of either one of the times when the specific terminal information is received and the time corresponding to the time information included in the specific device information, or the time when either of the times when the specific device information is received is set. When it is determined that the service device having a predetermined relationship and identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match, the said A server information transmission function for transmitting server information including the service information included in the specific device information to the specific information terminal which is the information terminal identified by the information terminal ID included in the specific terminal information is realized.
According to the configuration of the embodiment according to the present invention, either the time corresponding to the time information included in the specific terminal information or the time when the server receives the specific terminal information by the server application. Service that has a predetermined relationship between the time of the above and the time corresponding to the time information included in the specific device information, or the time of receiving the specific device information, and is included in the specific terminal information. When it is determined that the service device identified by the device ID and the service device identified by the service device ID included in the specific device information match, the information terminal ID identified by the information terminal ID included in the specific terminal information is identified. The server information including the service information included in the specific device information is transmitted to the specific information terminal which is an information terminal.
As a result, the point management system can be operated using the information terminal.

Further, the point management system or the point management program according to the embodiment of the present invention is service consideration information corresponding to the consideration required for the service provided to the customer.
According to the configuration of the embodiment according to the present invention, the service information is service consideration information corresponding to the consideration required for the service provided to the customer.
As a result, points can be identified based on the price of the service.

Further, the point management system or point management program according to the embodiment of the present invention is a point recorded in the information terminal when the terminal application receives server information including the service information from the server in the information terminal. A point update function for updating points by adding the additional points corresponding to the service information is realized, and the information terminal records the points.
According to the configuration of the embodiment according to the present invention, when the information terminal receives server information including the service information from the server by the terminal application, the service information corresponds to a point recorded in the information terminal. The points are updated by adding the added points.
As a result, the point management system can be operated using the information terminal. The information terminal records the point.

Further, the point management system or point management program according to the embodiment of the present invention is an application ID in which the information terminal ID capable of identifying the information terminal is an ID given to the terminal application installed in the information terminal. The server stores the application ID and the device ID, which is the ID given to the information terminal on which the application is installed, in association with each other, and the server application stores the application in the server. The function of transmitting the server information obtained as a result of realizing the determination function to the information terminal given the device ID associated with the application ID included in the specific terminal information is realized.
According to the configuration of the embodiment according to the present invention, the information terminal ID that can identify the information terminal is an application ID that is an ID given to the terminal application installed in the information terminal. The server stores the application ID and the device ID, which is the ID given to the information terminal on which the application is installed, in association with each other. The server application transmits server information, which is information obtained as a result of realizing the determination function, to an information terminal given a device ID associated with the application ID included in the specific terminal information. ..
As a result, the point management system can be operated using the information terminal.

Further, the point management system or the point management program according to the embodiment of the present invention selects one of displaying or not displaying a mark that allows the service device to identify the service device ID. The service device application can realize a mark display / non-display function that displays the mark on the service device for a predetermined time when a service is requested by a customer and does not display the mark at other times. , The terminal application realizes a mark decoding function of decoding the mark displayed on the information terminal and acquiring the service device ID.
According to the configuration of the embodiment according to the present invention, one of displaying or not displaying a mark that allows the service device to identify the service device ID that can identify the service device can be selected. The service device application displays the mark on the service device for a predetermined time when the service is requested by the customer, and does not display the mark at other times. By the terminal application, the information terminal decodes the displayed mark and acquires the service device ID.
As a result, the point management system can be operated using the information terminal.

Further, the point management system or the point management program according to the embodiment of the present invention is an ID temporarily generated for the service device ID to be given to the service device.
According to the configuration of the embodiment according to the present invention, the service device ID is an ID temporarily generated to be given to the service device.
As a result, it is possible to prevent another person from transmitting the service device ID to the server on behalf of the customer.

As described above, the point management system and the point management program according to the present invention have the following effects depending on their configurations.
The server communicates with the information terminal and the service device to receive terminal information and device information, and the service device related to specific terminal information among the terminal information transmitted from a plurality of the information terminals to the server. When the service device of the specific device information among the device information transmitted from the plurality of service devices to the server matches the service device, the service is provided to the point of the owner of the information terminal related to the specific terminal information. Since the points are updated by adding the corresponding additional points, the point management system can be operated using the information terminal.
The server communicates with the information terminal and the service device to receive terminal information and device information, and the time or specification related to specific terminal information among the terminal information transmitted from a plurality of the information terminals to the server. The time when the terminal information is received is related to the time related to the specific device information or the time when the specific device information is received, and the device information transmitted from the service device and the plurality of service devices to the server. When the service device of the specific device information matches, the points are updated by adding the additional points corresponding to the service to the points of the owner of the information terminal related to the specific terminal information. You can operate a point management system using an information terminal.
The server communicates with the information terminal and the service device to receive terminal information and device information, and the service device related to specific terminal information among the terminal information transmitted from a plurality of the information terminals to the server. And the service device of the specific device information among the device information transmitted from the plurality of service devices to the server, the addition corresponding to the service information to the specific information terminal related to the specific terminal information. Since points are sent, the point management system can be operated using an information terminal.
The server communicates with the information terminal and the service device to receive terminal information and device information, and the time or specification related to specific terminal information among the terminal information transmitted from a plurality of the information terminals to the server. The time when the terminal information is received is related to the time related to the specific device information or the time when the specific device information is received, and the device information transmitted from the service device and the plurality of service devices to the server. When the service device of our specific device information matches, the additional points corresponding to the service information are transmitted to the specific information terminal related to the specific terminal information, so point management using the information terminal is performed. The system can be operated.
Since the service information is set to be the service consideration information corresponding to the consideration of the service provided to the customer, the points can be specified based on the consideration of the service.
When the information terminal receives the service information from the server, the information terminal is used because the points recorded in the information terminal are added with the additional points corresponding to the service information to update the points. You can operate the point management system.
The information terminal is identified by the application ID given to the application, the application ID and the device ID given to the information terminal are associated and stored, and the device ID associated with the application ID related to the specific terminal information is given information. Since the service information is sent to the terminal, the point management system can be operated using the information terminal.
When the customer requests a service, the mark that can identify the service device ID is displayed for a predetermined time, the mark is not displayed at other times, and the information terminal decodes the displayed motorcycle and said the above. Since the service device ID is acquired, the point management system can be operated using the information terminal.
Since the service device ID is a temporarily generated ID to be given to the service device, it is possible to prevent another person from transmitting the service device ID to the server on behalf of the customer.
As a result, it is possible to provide a point management system and a point management program that use an information terminal such as a customer's mobile phone for operation.

It is a system conceptual diagram of the point management system which concerns on 1st Embodiment of this invention. It is a functional block diagram of the point management software which concerns on 1st Embodiment of this invention. It is a system conceptual diagram of the point management system which concerns on the 2nd Embodiment of this invention. It is a functional block diagram of the point management software which concerns on the 2nd Embodiment of this invention. It is a system conceptual diagram of the point management system which concerns on 3rd Embodiment of this invention. It is a functional block diagram of the point management software which concerns on the 3rd Embodiment of this invention. It is an operation explanatory diagram of the point which concerns on embodiment of this invention.

Hereinafter, the best mode for carrying out the present invention will be described with reference to the drawings.

First, the point management system and the point management program according to the embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a system conceptual diagram of a point management system according to the first embodiment of the present invention. FIG. 2 is a functional block diagram of the point management software according to the first embodiment of the present invention. FIG. 3 is a system conceptual diagram of the point management system according to the second embodiment of the present invention. FIG. 4 is a functional block diagram of the point management software according to the second embodiment of the present invention. FIG. 5 is a system conceptual diagram of the point management system according to the third embodiment of the present invention. FIG. 6 is a functional block diagram of the point management software according to the third embodiment of the present invention.

The point management system is a system that manages points given to customers who use the service.
The point management program is a program that manages points given to customers who use services provided by service devices.
The service may be in the form of providing services. At this time, for example, the service device is a device that provides services.
The service may be in the form of selling goods. At this time, for example, the service device is a checkout device.
Points may be exchangeable for monetary value.
Points may be redeemable for the desired service.
The points may be exchangeable for the desired item.

The point management system is composed of a plurality of information terminals 100, a plurality of service devices 200, and a server 300.
The information terminal 100 is an information terminal operated by a customer.
For example, the information terminal 100 is a mobile phone.
The terminal application P10 is installed in the information terminal 100.
The service device 200 is a device that provides a predetermined service when a service is requested by a customer.
The service device 200 may be a device that provides a predetermined service when the customer pays a consideration and requests the service.
The device application P20 is installed in the service device 200.
The server 300 is an electronic device capable of communicating with a plurality of information terminals 100 and a plurality of service devices 200.
The server application P30 is installed on the server 300.

In the following, a case where the information terminal 100 is a mobile phone and the service device 200 has a coin laundry will be described as an example.
The service device 200 may be composed of a laundry device 210, an IoT 220, and a data relay device 230.
The laundry device 210 is a device in which coins are inserted to wash the laundry.
The IoT 220 is an electronic device installed in the laundry device 210 and detecting the state of the laundry device 210.
For example, the IoT 220 is installed in the laundry equipment 210 and detects a coin count and a coin type, which are the number of inserted coins.
The IoT 220 transmits the detected coin count and coin type to the data relay device 230.
The data relay device 230 is a device that transmits data transmitted from the IoT 220 to the server 300.
The data relay device 230 may transmit the data transmitted from the plurality of IoT 220s to the server 300.
The data relay device 230 may transmit the data transmitted from the IoT 220 to the server 300 via the communication network.
For example, the data relay device 230 transmits information to the server 300 via the communication network when it corresponds to the service device ID, the coin count transmitted from the IoT 220, and the coin type.

The terminal application P10 causes the information terminal 100 to realize the terminal information transmission function S12.
The terminal application P10 may realize the mark decoding function F11 and the terminal information transmission function S12 on the information terminal 100.
The terminal application P10 may realize the mark decoding function F11, the terminal information transmission function S12, and the point update function F13 on the information terminal 100.

The mark decoding function F11 is a function of decoding the mark displayed on the service device 200 and acquiring the service device ID.
The mark decoding function F11 may capture a mark displayed on the service device 200 and decode the photographed mark to acquire the service device ID.
For example, the mark is a barcode.
For example, the mark is a two-dimensional bar code.

The terminal information transmission function F12 is a function of transmitting terminal information S10 to the server.
The terminal information transmission function F12 may be a function of transmitting terminal information S10 to the server when a customer requests it.
The terminal information transmission function F12 may be a function of transmitting terminal information S10 to the server when a customer requests service provision.
The terminal information transmission function F12 may be a function of transmitting terminal information S10 to the server when the mark is decoded.
The terminal information S10 includes a service device ID and an information terminal ID.
The terminal information S10 may include a service device ID, an information terminal ID, and time information.
The service device ID is an ID that can identify the service device.
The service device ID may be acquired by the mark decoding function F11.
The service device ID may be manually input by the customer to the information terminal 100.
The information terminal ID is an ID that can identify the information terminal.
The information terminal ID may be the telephone number of the mobile phone.
The information terminal IG may be an application ID which is an ID of the terminal installation installed on the mobile terminal.
For example, the information terminal ID may be a device ID given to the device of the mobile phone.
The time information is information corresponding to the time requested by the customer.
The time information is information corresponding to the time when the customer requests the service provision.
The time information may be information corresponding to the time when the terminal information S10 is transmitted to the server.

The point update function F13 is a function of updating the points recorded in the information terminal 100 based on the information included in the server information S30 when the server information S30 is received.
The point update function F13 may be a function of updating points by adding additional points corresponding to the service information to the points recorded in the information terminal 100 when the server information S30 including the service information is received from the server 300. ..
Even if the point update function F13 is a function for updating points by adding additional points corresponding to service information to the points recorded in the information terminal 100 when the server information S30 including the added point information is received from the server 300. good.
The point update function F13 may be a function of updating points so that the points recorded in the information terminal 100 become points corresponding to the point information when the server information S30 including the point information is received from the server 300.

The device application P20 causes the service device 200 to realize the device information transmission function F21.
The device application P20 may realize the device information transmission function F21 and the service device ID generation function F22 on the service device 200.
The device application P20 may realize the device information transmission function F21, the service device ID generation function F22, and the mark display / non-display function F23 on the service device 200.

The device information transmission function F21 is a function of transmitting device information S20 to the server 300 when a service is provided in response to a request from a customer.
The device information S20 includes a service device ID.
The device information S20 may include a service device ID and service information.
The device information S20 may include a service device ID, service information, and time information.
The service device ID is an ID that can identify the service device.
Service information is information corresponding to the provided service.
The service information may be service consideration information corresponding to the consideration of the service provided to the customer.
For example, the service information is information corresponding to the coin count and the coin type inserted in the service device 200.
For example, the service information is information corresponding to the inserted monetary value calculated from the coin count and the coin type inserted in the service device 200.
The time information is information corresponding to the time when the service is provided in response to the customer's request.

The service device ID generation function F22 is a function for generating a service device ID.
The service device ID may be an ID temporarily generated to identify the service device.
The service device ID may be an ID temporarily generated to identify the service device when the service is requested to be provided.

The mark display / non-display function F23 is a function of displaying a mark only for a predetermined time and not displaying the mark at other times.
The mark display / non-display function F23 may be a function of displaying a mark only for a predetermined time when a service is requested by a customer and not displaying the mark at other times.
The mark can identify the service device IS.
The service device 200 may be able to select either to display or not to display the mark.
For example, the service device 200 may include a monitor for displaying the mark.

The server application P30 causes the server 300 to realize the determination function F32.
The server application P30 may realize the information receiving function F31 and the determination function F32 on the server 300.
The server application P30 may realize the information receiving function F31, the determination function F32, and the server information transmitting function F33 on the server 300.

The information receiving function F31 is a function of receiving the terminal information S10 from the information terminal 100 and receiving the device information S20 from the service device 200.
The information receiving function F31 receives the terminal information S10 from the information terminal 100, receives the device information S20 from the service device 200, adds the terminal information S10 to the terminal information table, and adds the device information S20 to the device information table. You may.
The terminal information table is a table in which a plurality of terminal information S10s are recorded.
The terminal information table may be a table in which a plurality of terminal information S10s are recorded in time series.
The terminal information table is a table in which a plurality of terminal information S10s are recorded in chronological order and the old terminal information S10 is deleted.
The device information table is a table in which a plurality of device information S20s are recorded.
The device information table may be a table in which a plurality of device information S20s are recorded in chronological order.
The device information table is a table in which a plurality of device information S20s are recorded in chronological order and the old device information is deleted.

The determination function F32 is among the specific terminal information which is the specific terminal information of the plurality of terminal information S10 received from each of the plurality of information terminals 100 and the plurality of device information S20 received from each of the plurality of service devices 200. Compares with the specific device information which is the specific device information of, and whether the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match. It is a function to judge whether or not.
The determination function F32 is among the specific terminal information which is the specific terminal information of the plurality of terminal information S10 received from each of the plurality of information terminals 100 and the plurality of device information S20 received from each of the plurality of service devices 200. Compared with the specific device information which is the specific device information of, either the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information is received and the time included in the specific device information. The service device and the specific device information that have a predetermined relationship with either the time corresponding to the information or the time when the specific device information is received and are identified by the service device ID included in the specific terminal information. It may be a function of determining whether or not the service device identified by the included service device ID matches.
The time may include the month, day and hour and minute.
The predetermined relationship may be a relationship in which the time difference between the two times to be compared is within a predetermined fixed time.
The predetermined relationship may be such that one of the two times to be compared falls within a preset time width before and after the other time.

The server information transmission function F33 is a function of transmitting the information obtained as a result of executing the determination function to the information terminal 100 as server information.
The server information communication function F33 may transmit server information to a specific information terminal which is an information terminal identified by an information terminal ID included in the specific terminal information.
The server information may include service information included in the specific device information.
The server information may include addition point information corresponding to the service information included in the specific device information.
The addition point information is information corresponding to the addition points.
The server information may include point information which is information corresponding to the points obtained by adding the addition points corresponding to the service information included in the specific device information.

The point management program determines in the point management system that the service device identified by the service device ID included in the specific terminal information matches the service device identified by the service device ID included in the specific device information by the determination function F32. Then, the points are added to the points of the specific customer who has the information terminal 100 identified by the information terminal ID included in the specific terminal information and the additional points corresponding to the service information included in the specific device information. Realize the function to update.
The point management program tells the point management system that either the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information is received by the determination function F32 and the time included in the specific device information. The time corresponding to the information or the time when the specific device information is received has a predetermined relationship and is included in the service device and the specific device information identified by the service device ID included in the specific terminal information. If it is determined that the service device identified by the service device ID matches, the specific device information includes the points of the specific customer who is the customer who has the information terminal identified by the information terminal ID included in the specific terminal information. A function of adding additional points corresponding to service information and updating the points may be realized.

Next, the point management system and the point management software according to the first to third embodiments of the present invention will be described.
First, the point management system and the point management software according to the first embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a system conceptual diagram of a point management system according to the first embodiment of the present invention. FIG. 2 is a functional block diagram of the point management software according to the first embodiment of the present invention.
In the first embodiment of the present invention, the determination function determines based on the time information received from the information terminal and the service device and the service device ID, and the information terminal updates the points based on the determination result.

The point management system is a system that manages points given to customers who use the service.
The point management program is a program that manages points given to customers who use services provided by service devices.
The point management program is composed of a terminal application P10, a device application P20, and a server application P30.
In the following, the same items as those described above will be omitted, and the differences will be explained.

The terminal application P10 causes the information terminal 100 to realize the terminal information transmission function S12.
The terminal application P10 may realize the mark decoding function F11 and the terminal information transmission function S12 on the information terminal 100.
The terminal application P10 may realize the mark decoding function F11, the terminal information transmission function S12, and the point update function F13 on the information terminal 100.

Since the mark decoding function F11 and the terminal information transmission function S12 are the same as those described above, the description thereof will be omitted.

The point update function F13 is a function of updating points by adding additional points corresponding to the service information to the points recorded in the information terminal 100 when the service information is received from the server 300.
The point update function F13 may be a function of updating points by adding additional points corresponding to the service information to the points recorded in the information terminal when the server information S30 including the service information is received from the server 300.
The information terminal records the points.

Since the device application P20 is the same as that described above, the description thereof will be omitted.

The server application P30 causes the server 300 to realize the determination function F32.
The server application P30 may realize the information receiving function F31 and the determination function F32 on the server 300.
The server application P30 may realize the information receiving function F31, the determination function F32, and the server information transmitting function F33 on the server 300.
Since the information receiving function F31 is the same as that described above, the description thereof will be omitted, and the differences will be described.

The determination function F32 is among the specific terminal information which is the specific terminal information of the plurality of terminal information S10 received from the plurality of information terminals 100 and the plurality of device information S20 received from the plurality of service devices 200 respectively. Compared with the specific device information which is the specific device information of, the time corresponding to the time information included in the specific terminal information and the time corresponding to the time information included in the specific device information have a predetermined relationship, and the specific terminal has a predetermined relationship. This is a function for determining whether or not the service device identified by the service device ID included in the information and the service device identified by the service device ID included in the specific device information match.

As a result of executing the determination function F32, the server information transmission function F33 has a predetermined relationship between the time corresponding to the time information included in the specific terminal information and the time corresponding to the time information included in the specific device information, and is specified. When it is determined that the service device identified by the service device ID included in the terminal information and the service device identified by the service device ID included in the specific device information match, the server information S30 including the obtained information is referred to as the specific information terminal. It is a function to send to.
The specific information terminal is an information terminal 100 identified by an information terminal ID included in the specific terminal information.
The server information S30 may include service information included in the specific device information.
The service information may be service consideration information corresponding to the consideration of the service provided to the customer.
The server information S30 may include addition point information corresponding to the service information included in the specific device information.
The addition point information is information corresponding to the addition points.

Hereinafter, the point management system and the point management software according to the second embodiment of the present invention will be described with reference to the drawings.
FIG. 3 is a system conceptual diagram of the point management system according to the second embodiment of the present invention. FIG. 4 is a functional block diagram of the point management software according to the second embodiment of the present invention.
In the second embodiment of the present invention, the determination function determines based on the time when information is received from the information terminal and the service device and the service device, and the information terminal updates the points based on the determination result.

The point management system is a system that manages points given to customers who use the service.
The point management program is a program that manages the points given to customers who use the services provided by the service equipment.
In the following, the same items as those described above will be omitted, and the differences will be explained.

The terminal application P10 causes the information terminal 100 to realize the terminal information transmission function S12.
The terminal application P10 may realize the mark decoding function F11 and the terminal information transmission function S12 on the information terminal 100.
The terminal application P10 may realize the mark decoding function F11, the terminal information transmission function S12, and the point update function F13 on the information terminal 100.

The terminal application P10 causes the information terminal 100 to realize the terminal information transmission function S12.
The terminal application P10 may realize the mark decoding function F11 and the terminal information transmission function S12 on the information terminal 100.
The terminal application P10 may realize the mark decoding function F11, the terminal information transmission function S12, and the point update function F13 on the information terminal 100.

Since the mark decoding function F11 and the terminal information transmission function F12 are the same as those described above, the description thereof will be omitted.

The point update function F13 is a function of updating points by adding additional points corresponding to the service information to the points recorded in the information terminal when the service information is received from the server 300.
The point update function F13 may be a function of updating points by adding additional points corresponding to the service information to the points recorded in the information terminal when the server information including the service information is received from the server 300.
The information terminal records the points.

Since the device application P20 is the same as that described above, the description thereof will be omitted.

The server application P30 causes the server 300 to realize the determination function F32.
The server application P30 may realize the information receiving function F31 and the determination function F32 on the server 300.
The server application P30 may realize the information receiving function F31, the determination function F32, and the server information transmitting function F33 on the server 300.
Since the information receiving function F31 is the same as that described above, the description thereof will be omitted, and the differences will be described.
The determination function F32 is among the specific terminal information which is the specific terminal information of the plurality of terminal information S10 received from each of the plurality of information terminals 100 and the plurality of device information S20 received from each of the plurality of service devices 200. Compared with the specific device information which is the specific device information of, the time when the specific terminal information is received and the time when the specific device information is received have a predetermined relationship and are identified by the service device ID included in the specific terminal information. This is a function for determining whether or not the service device and the service device identified by the service device ID included in the specific device information match.

As a result of executing the determination function F32, the server information transmission function F33 has a predetermined relationship between the time when the specific terminal information is received and the time when the specific device information is received, and is identified by the service device ID included in the specific terminal information. When it is determined that the service device to be used matches the service device identified by the service device ID included in the specific device information, the obtained information is transmitted as server information to the specific information terminal.
The specific information terminal is an information terminal 100 identified by an information terminal ID included in the specific terminal information.
The server information communication function F33 may transmit server information to a specific information terminal which is an information terminal identified by an information terminal ID included in the specific terminal information.
The server information S30 may include service information included in the specific device information.
The service information may be service consideration information corresponding to the consideration of the service provided to the customer.
The server information S30 may include addition point information corresponding to the service information included in the specific device information.
The addition point information is information corresponding to the addition points.

Hereinafter, the point management system and the point management software according to the third embodiment of the present invention will be described with reference to the drawings.
FIG. 5 is a system conceptual diagram of the point management system according to the third embodiment of the present invention. FIG. 6 is a functional block diagram of the point management software according to the third embodiment of the present invention.
In the third embodiment of the present invention, the determination function determines based on the time corresponding to the time information received from the information terminal and the service device and the service device ID, and the server updates the points based on the determination result.

The point management system is a system that manages points given to customers who use the service.
The point management program is a program that manages the points given to customers who use the services provided by the service equipment.
The point management program is composed of a terminal application P10, a device application P20, and a server application P30.
In the following, the same items as those described above will be omitted, and the differences will be explained.

The terminal application P10 causes the information terminal 100 to realize the terminal information transmission function S12.
The terminal application P10 may realize the mark decoding function F11 and the terminal information transmission function S12 on the information terminal 100.
The terminal application P10 may realize the mark decoding function F11, the terminal information transmission function S12, and the point update function F13 on the information terminal 100.

The terminal application P10 causes the information terminal 100 to realize the terminal information transmission function S12.
The terminal application P10 may realize the mark decoding function F11 and the terminal information transmission function S12 on the information terminal 100.
The terminal application P10 may realize the mark decoding function F11, the terminal information transmission function S12, and the point update function F13 on the information terminal 100.

Since the mark decoding function F11 and the terminal information transmission function S12 are the same as those described above, the description thereof will be omitted.

The point update function F13 is a function of updating points by replacing the points recorded in the information terminal with points corresponding to the point information when the point information is received from the server 300.
The point update function F13 may be a function of updating the points by replacing the points recorded in the information terminal with the points corresponding to the point information when the server information including the point information is received from the server 300.
The information terminal 100 records the points.

The server application P30 causes the server 300 to realize the determination function F32.
The server application P30 may realize the information receiving function F31 and the determination function F32 on the server 300.
The server application P30 may realize the information receiving function F31, the determination function F32, and the server information transmitting function F33 on the server 300.

Since the information receiving function F31 is the same as that described above, the description thereof will be omitted, and the differences will be described.

The determination function F32 is among the specific terminal information which is the specific terminal information of the plurality of terminal information S10 received from the plurality of information terminals 100 and the plurality of device information S20 received from the plurality of service devices 200 respectively. Compared with the specific device information which is the specific device information of, the time corresponding to the time information included in the specific terminal information and the time corresponding to the time information included in the specific device information have a predetermined relationship, and the specific terminal has a predetermined relationship. This is a function for determining whether or not the service device identified by the service device ID included in the information and the service device identified by the service device ID included in the specific device information match.

As a result of executing the determination function F32, the server information transmission function F33 has a predetermined relationship between the time corresponding to the time information included in the specific terminal information and the time corresponding to the time information included in the specific device information, and is specified. If it is determined that the service device identified by the service device ID included in the terminal information and the service device identified by the service device ID included in the specific device information match, it is recorded corresponding to the customer having the specific information terminal. It is a function to add points to points and update the points.
As a result of executing the determination function F32, the server information transmission function F33 has a predetermined relationship between the time corresponding to the time information included in the specific terminal information and the time corresponding to the time information included in the specific device information, and is specified. If it is determined that the service device identified by the service device ID included in the terminal information and the service device identified by the service device ID included in the specific device information match, it is recorded corresponding to the customer having the specific information terminal. It may be a function of adding additional points to the points, updating the points held by the customer, and transmitting the obtained information as server information to the specific information terminal.
The specific information terminal is an information terminal 100 identified by an information terminal ID included in the specific terminal information.
The server information S30 may include point information.
The point information is information corresponding to new points obtained by adding the added point information corresponding to the service information included in the specific device information to the points recorded in association with the customer corresponding to the specific terminal information.
The service information may be service consideration information corresponding to the consideration of the service provided to the customer.
The server 300 records the points possessed by the customer for each customer.
The server 300 may have an application ID / point table that records the points held by each customer.

Hereinafter, an example of a method of operating points managed by the point management system or the point management program according to the embodiment of the present invention will be described with reference to the drawings.
FIG. 7 is an operational explanatory view of points according to the embodiment of the present invention.
For convenience of explanation, the explanation will be made on the assumption that the user who is the customer has a smartphone and a point card.
The user tries to exchange the points recorded on the smartphone for the points of the ABV card operated by the ABC card management company.
The user sends information on the customer ID, security code, company code, number of exchange points, and point type to be exchanged to the point exchange company.
In this case, the company code is the code of ABC Co., Ltd., and the point type to be exchanged is the ABC card.
The point exchange service operated by the point exchange company transmits the number of points and the card ID to the point exchange processing system operated by the ABC card management company.
The point exchange processing system gives the exchanged points to the user's ABC card.
As a result, the user gets points for the ABC card.

The point management system and the point management software according to the embodiment of the present invention have the following effects depending on their configurations.
The server 300 communicates with the information terminal 100 and the service device 200 to receive the terminal information S10 and the device information S20, and the service device related to the specific terminal information of the terminal information S10 transmitted from the plurality of information terminals 100 to the server 300. When the 200 and the service device 200 of the specific device information in the device information S20 transmitted from the plurality of service devices 200 to the server 300 match, the service corresponds to the point of the owner of the information terminal 100 related to the specific terminal information. Since the points are updated by adding the additional points to be added, the point management system can be operated by using the information terminal 100.
The server 300 communicates with the information terminal 100 and the service device 200 to receive the terminal information S10 and the device information S20, and the time or time related to the specific terminal information of the terminal information S10 transmitted from the plurality of information terminals S10 to the server 300. Identification of the device information S20 transmitted from the service device 200 and the plurality of service devices 200 to the server in which the time when the specific terminal information is received is related to the time related to the specific device information or the time when the specific device information is received. When the service device 200 including the device information matches, the points are updated by adding the additional points corresponding to the service to the points of the owner of the information terminal 100 related to the specific terminal information. Therefore, the information terminal 100 is used. You can operate the point management system.
The server 300 communicates with the information terminal 100 and the service device 200 to receive the terminal information S10 and the device information S20, and the service device 200 related to the specific terminal information of the terminal information S10 transmitted from the plurality of information terminals S10 to the server. When the service device 200 including the specific device information in the device information S20 transmitted from the plurality of service devices 200 to the server 300 matches, the additional points corresponding to the service information are added to the specific information terminal related to the specific terminal information. Since the information is transmitted, the point management system can be operated by using the information terminal 100.
The server 300 communicates with the information terminal 100 and the service device 200 to receive the terminal information S10 and the device information S20, and the time or time related to the specific terminal information in the terminal information S10 transmitted from the plurality of information terminals 100 to the server 300. Identification of the device information S20 transmitted from the service device 200 and the plurality of service devices 200 to the server in which the time when the specific terminal information is received is related to the time related to the specific device information or the time when the specific device information is received. When the service device 200 of the device information matches, the additional points corresponding to the service information are transmitted to the specific information terminal related to the specific terminal information, so that the point management system can be operated by using the information terminal 100. ..
Since the service information is the service consideration information corresponding to the consideration of the service provided to the customer, the points can be specified based on the consideration of the service.
When the information terminal 100 receives the service information from the server 300, the points recorded in the information terminal 100 are added with the additional points corresponding to the service information to update the points. Therefore, the information terminal 100 is used. Can operate a point management system.
The information terminal 100 is identified by the application ID given to the application, the application ID and the device ID given to the information terminal are associated and stored, and the device ID associated with the application ID related to the specific terminal information is given information. Since the service information is transmitted to the terminal 100, the point management system can be operated by using the information terminal.
When a customer requests service, a mark that can identify the service device ID is displayed for a predetermined time, and the mark is not displayed at other times. The information terminal decodes the displayed bike and displays the service device ID. Since it is acquired, the point management system can be operated using the information terminal.
Since the service device ID is a temporarily generated ID to be given to the service device when the service is requested to be provided, another person sends the service device ID to the server on behalf of the customer. Can be suppressed.

The present invention is not limited to the embodiments described above, and various modifications can be made without departing from the gist of the invention.

100 Information terminal 200 Service equipment 210 Laundry equipment
220 IoT
230 Data relay device 300 Server P10 Device application F11 Mark decoding function F12 Terminal information transmission function F13 Point update function P20 Device application F21 Device information transmission function F22 Service device ID generation function F23 Mark display / non-display function P30 Server application F31 Information reception function F32 Judgment function F33 Server information transmission function S10 Terminal information S20 Device information S30 Server information

Claims (32)

A point management system that manages the points given to customers who use the service.
Information terminals operated by customers and multiple information terminals with terminal applications installed,
Multiple service devices that provide a given service when a customer requests a service and have a device application installed.
The server on which the server application is installed and
With
The terminal application has a function of transmitting to the information terminal terminal information including a service device ID which is an ID capable of identifying the service device and an information terminal ID which is an ID capable of identifying the information terminal. Realize,
When the device application provides a service to the service device in response to a request from a customer, the device application includes a service device ID which is an ID capable of identifying the service device and service information which is information corresponding to the provided service. Realize the function of transmitting device information to the server,
The server application receives specific terminal information, which is specific terminal information among a plurality of the terminal information received from each of the plurality of information terminals, and a plurality of the devices received by the server application from a plurality of service devices. The specific device information, which is the specific device information of the information, is compared, and the service device identified by the service device ID included in the specific terminal information is identified by the service device ID included in the specific device information. A determination function for determining whether or not the service device matches the above service device is realized.
When it is determined by the determination function that the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match. Points are added by adding points corresponding to the service information included in the specific device information to points possessed by a specific customer who is a customer having the information terminal identified by the information terminal ID included in the specific terminal information. Update,
A point management system that features this. The terminal application includes terminal information in the information terminal, which includes a service device ID which is an ID capable of identifying the service device and an information terminal ID which is an ID capable of identifying the information terminal, or the service device ID and the service device ID. A function of transmitting the terminal information of either one of the terminal information including the information terminal ID and the time information corresponding to the time requested by the customer to the server is realized.
When the device application provides a service to the service device in response to a request from a customer, the device application includes a service device ID which is an ID capable of identifying the service device and service information which is information corresponding to the provided service. Realize the function of transmitting the device information of either one of the device information or the device information including the service device ID and the time information corresponding to the service information and the time when the service is provided to the server.
The server application receives specific terminal information, which is specific terminal information among a plurality of the terminal information received from each of the plurality of information terminals, and a plurality of the devices received by the server application from a plurality of service devices. Comparing the specific device information which is the specific device information in the information, the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information is received is the time and the said. The service device ID that has a predetermined relationship with either the time corresponding to the time information included in the specific device information or the time when the specific device information is received, and is included in the specific terminal information. A determination function for determining whether or not the service device identified in the above matches the service device identified by the service device ID included in the specific device information is realized.
The time corresponding to the time information included in the specific terminal information or the time corresponding to the time information included in the specific device information by the determination function. Alternatively, one of the times when the specific device information is received has a predetermined relationship, and is included in the service device and the specific device information identified by the service device ID included in the specific terminal information. When it is determined that the service device identified by the service device ID matches the service device, the point of the specific customer who is the customer having the information terminal identified by the information terminal ID included in the specific terminal information is reached. Update points by adding additional points corresponding to the service information included in the specific device information.
The point management system according to claim 1, wherein the point management system is characterized in that. In the server application, the server is provided with a service device identified by the determination function and a service device ID included in the specific terminal information by the determination function, and a service device identified by the service device ID included in the specific device information. Is determined to match, the server information including the service information included in the specific device information is transmitted to the specific information terminal which is the information terminal identified by the information terminal ID included in the specific terminal information. Realize the server information transmission function,
The point management system according to claim 2, wherein the point management system is characterized in that. The server application tells the server the time corresponding to the time information included in the specific terminal information by the determination function and the determination function, or the time when the specific terminal information is received. The time corresponding to the time information included in the specific device information or the time when the specific device information is received has a predetermined relationship and is based on the service device ID included in the specific terminal information. When it is determined that the identified service device and the service device identified in the service device ID included in the specific device information match, the information terminal identified by the information terminal ID included in the specific terminal information A server information transmission function for transmitting server information including the service information included in the specific device information to a specific information terminal is realized.
The point management system according to claim 3, wherein the point management system is characterized in that. The service information is service consideration information corresponding to the consideration of the service provided to the customer.
The point management system according to claim 4, wherein the point management system is characterized in that. When the terminal application receives server information including the service information from the server to the information terminal, points recorded in the information terminal are added with additional points corresponding to the service information to update the points. The update function is realized, and the information terminal records the point.
The point management system according to claim 5, wherein the point management system is characterized in that. The information terminal ID that can identify the information terminal is an application ID that is an ID given to the terminal application installed in the information terminal.
The server stores the application ID and the device ID, which is the ID given to the information terminal on which the application is installed, in association with each other.
The server application transmits server information, which is information obtained as a result of realizing the determination function, to an information terminal given a device ID associated with the application ID included in the specific terminal information to the server. Realize the function,
The point management system according to claim 6, wherein the point management system is characterized in that. You can choose to display or not display a mark that allows the service device to identify the service device ID that can identify the service device.
The service device application realizes a mark display / non-display function that displays the mark on the service device for a predetermined time when a service is requested by a customer and does not display the mark at other times.
The terminal application realizes a mark decoding function of decoding the mark displayed on the information terminal and acquiring the service device ID.
The point management system according to claim 7, wherein the point management system is characterized in that. The service device ID is an ID temporarily generated to be given to the service device.
The point management system according to claim 8, wherein the point management system is characterized in that. In the server application, the server is provided with a service device identified by the determination function and a service device ID included in the specific terminal information by the determination function, and a service device identified by the service device ID included in the specific device information. Is determined to match, the server information including the service information included in the specific device information is transmitted to the specific information terminal which is the information terminal identified by the information terminal ID included in the specific terminal information. Realize the server information transmission function,
The point management system according to claim 1, wherein the point management system is characterized in that. The server application tells the server the time corresponding to the time information included in the specific terminal information by the determination function and the determination function, or the time when the specific terminal information is received. The time corresponding to the time information included in the specific device information or the time when the specific device information is received has a predetermined relationship and is based on the service device ID included in the specific terminal information. When it is determined that the identified service device and the service device identified in the service device ID included in the specific device information match, the information terminal identified by the information terminal ID included in the specific terminal information A server information transmission function for transmitting server information including the service information included in the specific device information to a specific information terminal is realized.
The point management system according to claim 1, wherein the point management system is characterized in that. The service information is service consideration information corresponding to the consideration of the service provided to the customer.
The point management system according to claim 1, wherein the point management system is characterized in that. When the terminal application receives server information including the service information from the server to the information terminal, points recorded in the information terminal are added with additional points corresponding to the service information to update the points. The update function is realized, and the information terminal records the point.
The point management system according to claim 1, wherein the point management system is characterized in that. The information terminal ID that can identify the information terminal is an application ID that is an ID given to the terminal application installed in the information terminal.
The server stores the application ID and the device ID, which is the ID given to the information terminal on which the application is installed, in association with each other.
The server application transmits server information, which is information obtained as a result of realizing the determination function, to an information terminal given a device ID associated with the application ID included in the specific terminal information to the server. Realize the function,
The point management system according to claim 1, wherein the point management system is characterized in that. You can choose to display or not display a mark that allows the service device to identify the service device ID that can identify the service device.
The service device application realizes a mark display / non-display function that displays the mark on the service device for a predetermined time when a service is requested by a customer and does not display the mark at other times.
The terminal application realizes a mark decoding function of decoding the mark displayed on the information terminal and acquiring the service device ID.
The point management system according to claim 1, wherein the point management system is characterized in that. The service device ID is an ID temporarily generated to be given to the service device.
The point management system according to claim 1, wherein the point management system is characterized in that. A point management program that manages points given to customers who use services provided by service equipment.
Multiple terminal applications installed on each of the multiple information terminals operated by the customer,
Multiple device applications installed on multiple service devices that provide a given service when a customer requests a service,
The server application installed on the server and
With
The terminal application has a function of transmitting to the information terminal terminal information including a service device ID which is an ID capable of identifying the service device and an information terminal ID which is an ID capable of identifying the information terminal. Realize,
When the device application provides a service to the service device in response to a request from a customer, the device application includes a service device ID which is an ID capable of identifying the service device and service information which is information corresponding to the provided service. Realize the function of transmitting device information to the server,
The server application receives specific terminal information, which is specific terminal information among a plurality of the terminal information received from each of the plurality of information terminals, and a plurality of the devices received by the server application from a plurality of service devices. The specific device information, which is the specific device information of the information, is compared, and the service device identified by the service device ID included in the specific terminal information is identified by the service device ID included in the specific device information. A determination function for determining whether or not the service device matches the above service device is realized.
When it is determined by the determination function that the service device identified by the service device ID included in the specific terminal information and the service device identified by the service device ID included in the specific device information match. Points are added by adding points corresponding to the service information included in the specific device information to points possessed by a specific customer who is a customer having the information terminal identified by the information terminal ID included in the specific terminal information. Update,
A point management program that features this. The terminal application includes terminal information in the information terminal, which includes a service device ID which is an ID capable of identifying the service device and an information terminal ID which is an ID capable of identifying the information terminal, or the service device ID and the service device ID. A function of transmitting the terminal information of either one of the terminal information including the information terminal ID and the time information corresponding to the time requested by the customer to the server is realized.
When the device application provides a service to the service device in response to a request from a customer, the device application includes a service device ID which is an ID capable of identifying the service device and service information which is information corresponding to the provided service. Realize the function of transmitting the device information of either one of the device information or the device information including the service device ID and the time information corresponding to the service information and the time when the service is provided to the server.
The server application receives specific terminal information, which is specific terminal information among a plurality of the terminal information received from each of the plurality of information terminals, and a plurality of the devices received by the server application from a plurality of service devices. Comparing the specific device information which is the specific device information in the information, the time corresponding to the time information included in the specific terminal information or the time when the specific terminal information is received is the time and the said. The service device ID that has a predetermined relationship with either the time corresponding to the time information included in the specific device information or the time when the specific device information is received, and is included in the specific terminal information. A determination function for determining whether or not the service device identified in the above matches the service device identified by the service device ID included in the specific device information is realized.
The time corresponding to the time information included in the specific terminal information or the time corresponding to the time information included in the specific device information by the determination function. Alternatively, one of the times when the specific device information is received has a predetermined relationship, and is included in the service device and the specific device information identified by the service device ID included in the specific terminal information. When it is determined that the service device identified by the service device ID matches the service device, the point of the specific customer who is the customer having the information terminal identified by the information terminal ID included in the specific terminal information is reached. Update points by adding additional points corresponding to the service information included in the specific device information.
The point management program according to claim 17. In the server application, the server is provided with a service device identified by the determination function and a service device ID included in the specific terminal information by the determination function, and a service device identified by the service device ID included in the specific device information. Is determined to match, the server information including the service information included in the specific device information is transmitted to the specific information terminal which is the information terminal identified by the information terminal ID included in the specific terminal information. Realize the server information transmission function,
The point management program according to claim 18. The server application tells the server the time corresponding to the time information included in the specific terminal information by the determination function and the determination function, or the time when the specific terminal information is received. The time corresponding to the time information included in the specific device information or the time when the specific device information is received has a predetermined relationship and is based on the service device ID included in the specific terminal information. When it is determined that the identified service device and the service device identified in the service device ID included in the specific device information match, the information terminal identified by the information terminal ID included in the specific terminal information A server information transmission function for transmitting server information including the service information included in the specific device information to a specific information terminal is realized.
The point management program according to claim 19. The service information is service consideration information corresponding to the consideration of the service provided to the customer.
The point management program according to claim 20, wherein the point management program is characterized in that. When the terminal application receives server information including the service information from the server to the information terminal, points recorded in the information terminal are added with additional points corresponding to the service information to update the points. The update function is realized, and the information terminal records the point.
21. The point management program according to claim 21. The information terminal ID that can identify the information terminal is an application ID that is an ID given to the terminal application installed in the information terminal.
The server stores the application ID and the device ID, which is the ID given to the information terminal on which the application is installed, in association with each other.
The server application transmits server information, which is information obtained as a result of realizing the determination function, to an information terminal given a device ID associated with the application ID included in the specific terminal information to the server. Realize the function,
The point management program according to claim 22, wherein the point management program is characterized in that. You can choose to display or not display a mark that allows the service device to identify the service device ID that can identify the service device.
The service device application realizes a mark display / non-display function that displays the mark on the service device for a predetermined time when a service is requested by a customer and does not display the mark at other times.
The terminal application realizes a mark decoding function of decoding the mark displayed on the information terminal and acquiring the service device ID.
23. The point management program according to claim 23. The service device ID is an ID temporarily generated to be given to the service device.
The point management program according to claim 24. In the server application, the server is provided with a service device identified by the determination function and a service device ID included in the specific terminal information by the determination function, and a service device identified by the service device ID included in the specific device information. Is determined to match, the server information including the service information included in the specific device information is transmitted to the specific information terminal which is the information terminal identified by the information terminal ID included in the specific terminal information. Realize the server information transmission function,
The point management program according to claim 17. The server application tells the server the time corresponding to the time information included in the specific terminal information by the determination function and the determination function, or the time when the specific terminal information is received. The time corresponding to the time information included in the specific device information or the time when the specific device information is received has a predetermined relationship and is based on the service device ID included in the specific terminal information. When it is determined that the identified service device and the service device identified in the service device ID included in the specific device information match, the information terminal identified by the information terminal ID included in the specific terminal information A server information transmission function for transmitting server information including the service information included in the specific device information to a specific information terminal is realized.
The point management program according to claim 17. The service information is service consideration information corresponding to the consideration of the service provided to the customer.
The point management program according to claim 17. When the terminal application receives server information including the service information from the server to the information terminal, points recorded in the information terminal are added with additional points corresponding to the service information to update the points. The update function is realized, and the information terminal records the point.
The point management program according to claim 17. The information terminal ID that can identify the information terminal is an application ID that is an ID given to the terminal application installed in the information terminal.
The server stores the application ID and the device ID, which is the ID given to the information terminal on which the application is installed, in association with each other.
The server application transmits server information, which is information obtained as a result of realizing the determination function, to an information terminal given a device ID associated with the application ID included in the specific terminal information to the server. Realize the function,
The point management program according to claim 17, wherein the point management program is characterized in that. You can choose to display or not display a mark that allows the service device to identify the service device ID that can identify the service device.
The service device application realizes a mark display / non-display function that displays the mark on the service device for a predetermined time when a service is requested by a customer and does not display the mark at other times.
The terminal application realizes a mark decoding function of decoding the mark displayed on the information terminal and acquiring the service device ID.
The point management program according to claim 17, wherein the point management program is characterized in that. The service device ID is an ID temporarily generated to be given to the service device.
The point management program according to claim 17, wherein the point management program is characterized in that.

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