JP7400138B1 - Information processing device, information processing method, and information processing program - Google Patents

Abstract

[Problem] To estimate products that will be purchased fraudulently. An information processing device according to the present invention includes an acquisition section, a reception section, and an evaluation section. The acquisition unit acquires the slip number used when the seller requests the delivery company to deliver the product. The reception unit receives the delivery status of the product from the delivery company based on the slip number acquired by the acquisition unit. The evaluation section evaluates the seller according to the delivery mode of the seller based on the delivery status received by the reception section. [Selection diagram] Figure 1

Description

The present invention relates to an information processing device, an information processing method, and an information processing program.

In recent years, with the rapid spread of the Internet, sales via the Internet have become popular. For example, a technique for evaluating each exhibitor has been proposed for the purpose of sound management of an electronic shopping mall (see, for example, Patent Document 1).

Patent No. 7090785

However, in the conventional technology, there is room for improvement in appropriately evaluating exhibitors. For example, in the prior art, consideration has not been given to evaluating sellers based on the shipping manner in which each seller ships their products.

The present invention has been made in view of the above, and an object of the present invention is to provide an information processing device, an information processing method, and an information processing program that can appropriately evaluate sellers.

In order to solve the above-mentioned problems and achieve the purpose, an information processing device according to the present invention includes an acquisition unit that acquires a slip number when a seller requests delivery of a product to a delivery company; a reception unit that receives the delivery status of the product from the delivery company based on the acquired slip number; and an evaluation of the seller according to the delivery mode of the seller based on the delivery status received by the reception unit. and an evaluation section.

According to the present invention, it is possible to appropriately evaluate a seller.

FIG. 1 is a diagram illustrating an example of information processing according to an embodiment. FIG. 2 is a block diagram illustrating a configuration example of an information processing apparatus according to an embodiment. FIG. 3 is a diagram illustrating an example of information stored in the seller information storage unit according to the embodiment. FIG. 4 is a diagram illustrating an example of information stored in the exhibition information storage unit according to the embodiment. FIG. 5 is a diagram illustrating an example of information stored in the shipping method storage unit according to the embodiment. FIG. 6 is a diagram illustrating an example of information stored in the order information storage unit according to the embodiment. FIG. 7 is a flowchart illustrating an example of the processing procedure of the evaluation process according to the embodiment. FIG. 8 is a hardware configuration diagram showing an example of a computer that implements the functions of the information processing device according to the embodiment.

DESCRIPTION OF THE PREFERRED EMBODIMENTS An information processing apparatus, an information processing method, and an embodiment of an information processing program (hereinafter referred to as "embodiments") according to the present application will be described in detail below with reference to the drawings. Note that the information processing apparatus, information processing method, and information processing program according to the present application are not limited to this embodiment.

[Embodiment]
[1. Information processing〕
First, an example of information processing according to the embodiment will be described using FIG. 1. FIG. 1 is a diagram illustrating an example of information processing according to an embodiment. Note that the information processing according to the embodiment is realized by the information processing apparatus 1 shown in FIG.

The information processing device 1 shown in FIG. 1 is an information processing device that operates various EC sites. Various EC sites include online shopping, online auctions, flea markets, etc.

The information processing device 1 sells products exhibited by the seller SH to the user U through the EC site. Note that the information processing device 1 is realized by, for example, a cloud system or a server.

The user terminal 100 shown in FIG. 1 is a terminal device owned by a user U. For example, the user U can operate the user terminal 100 and purchase products posted by the seller SH through various EC sites. Note that although FIG. 1 illustrates a case where the user terminal 100 is a smartphone, the user terminal 100 may be other devices such as a PC (Personal computer).

The delivery company database 200 shown in FIG. 1 is a database owned by a delivery company, and is a database that manages the delivery status of packages collected by the delivery company.

As shown in FIG. 1, upon receiving an order for a product from a user U (step S1), the information processing device 1 notifies the corresponding seller SH of order information (step S2). The order information includes information regarding the ordered product, the number of items ordered, the date and time of the order, the orderer, the delivery address, and the like.

The seller SH receives the order information and ships the product to the designated delivery destination via the delivery company (step S3). Subsequently, the information processing device 1 obtains a slip number from the seller. Note that the slip number is a number used by the delivery company to manage the delivery status of the product.

The information processing device 1 acquires the delivery status of the product shipped by the seller SH from the delivery company database 200 based on the slip number received from the seller SH (step S5). For example, the information processing device 1 obtains the delivery status from the delivery company database 200 at predetermined intervals until the delivery of the product is completed.

Thereafter, the information processing device 1 evaluates the seller SH based on the delivery status. For example, the information processing device 1 evaluates the seller SH according to the discrepancy between the shipping mode of the product registered in advance by the seller SH at the time of listing and the actual shipping mode.

Specifically, it is assumed that the seller SH registers that "the product will be shipped within two days after payment is confirmed" and puts the product up for sale. In this case, for example, if the product is shipped after three days, the information processing device 1 lowers the evaluation of the seller SH.

As another example, if the seller SH has listed the product as "frozen delivery," but the product is actually "refrigerated delivery," the information processing device 1 lowers the evaluation of the seller SH. . Further, the information processing device 1 increases the evaluation of the seller SH if there is no discrepancy between the shipping mode of the product registered in advance by the seller SH at the time of listing and the actual shipping mode.

Furthermore, if the slip number acquired from the seller SH is not registered in the delivery company database 200, that is, if the slip number does not exist in the delivery company database 200, the information processing device 1 lowers the evaluation of the seller SH. In this case, the seller SH may abuse the information processing device 1 by registering a false invoice number and pretending that the product has been shipped to proceed with payment for the product. Therefore, in this case, the information processing device 1 may cancel the order in addition to lowering the evaluation of the seller SH.

Additionally, it is assumed that orders placed through EC sites will be distributed across the country. On the other hand, if the business offices of last-mile delivery companies for shipments by a particular seller SH are concentrated in a particular region, this suggests the possibility of fraudulent activities such as money laundering.

Therefore, the information processing device 1 calculates the degree of dispersion of shipping destinations (last one mile delivery company business bases) by each seller You may also list them as subjects for investigation.

This makes it possible to prevent the EC site from being misused by the seller SH, thereby allowing the EC site to be operated in a healthier manner.

In this way, the information processing device 1 according to the embodiment obtains the delivery status from the delivery company database 200 based on the slip number obtained from the seller SH, and selects the shipping mode registered by the seller SH and the actual shipping mode. We will evaluate the seller SH accordingly.

Thereby, the information processing device 1 according to the embodiment can appropriately evaluate the seller SH. Although the case where the seller SH is evaluated based on the shipping mode has been described here, the information processing device 1 uses the evaluation of the seller SH based on the shipping mode as one index, and uses reviews of the seller SH, etc. The seller SH may be evaluated by comprehensively considering the evaluation of the seller SH based on other indicators.

[2. Information processing device]
Next, a configuration example of the information processing device 1 according to the embodiment will be described using FIG. 2. FIG. 2 is a block diagram showing a configuration example of the information processing device 1 according to the embodiment. As shown in FIG. 2, the information processing device 1 includes a communication section 2, a storage section 3, and a control section 4. Note that the information processing device 1 includes an input section (for example, a keyboard, a mouse, etc.) that accepts various operations from an administrator using the information processing device 1, and a display section (for example, a liquid crystal display, etc.) for displaying various information. ).

The communication unit 2 is realized by, for example, a NIC (Network Interface Card). The communication unit 2 is wired or wirelessly connected to a communication network such as 4G (4th Generation) or 5G (5th Generation), and communicates with each of the user terminal 100, seller terminal, delivery company database 200, etc. via the communication network. Send and receive information between them.

The storage unit 3 is realized by, for example, a semiconductor memory element such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 3 includes a seller information storage unit 31, an exhibition information storage unit 32, a delivery method storage unit 33, and an order information storage unit 34.

The seller information storage unit 31 stores various information regarding the seller SH. FIG. 3 is a diagram showing an example of information stored in the seller information storage unit 31 according to the embodiment. As shown in FIG. 3, the seller information storage unit 31 stores information on items such as "seller ID", "name", "URL", and "evaluation" in association with each other.

The “Seller ID” item stores an identifier for identifying each seller SH. The "name" item stores information regarding the name of the seller SH identified by the corresponding seller ID.

The "URL" item stores information regarding the URL of the sales page of the seller SH identified by the corresponding seller ID. The "evaluation" item stores information regarding the evaluation of the seller SH identified by the corresponding seller ID.

Returning to the explanation of FIG. 2, the exhibition information storage section 32 will be explained. The exhibition information storage unit 32 stores exhibition information. The exhibition information includes information regarding products exhibited by the seller SH on the EC site.

FIG. 4 is a diagram showing an example of information stored in the exhibition information storage unit 32 according to the embodiment. As shown in FIG. 4, the exhibition information storage unit 32 associates information such as "product ID", "seller ID", "product information", "shipping days", "shipping method ID", etc. with each other. Remember.

The "Product ID" item stores an identifier for identifying the exhibited product. The "Seller ID" item stores an identifier for identifying the seller SH of the product identified by the corresponding product ID.

The "product information" item stores information regarding the product identified by the corresponding product ID. The product information includes the product name, selling price, product condition, inventory quantity, product reviews, and the like. The "shipping days" item stores information regarding the number of days until the product is shipped after the user purchases the product. The "shipping method ID" item stores information for identifying the shipping method of the product. Note that a specific example of the shipping method corresponding to the shipping method ID will be described later using FIG. 5.

Returning to the explanation of FIG. 2, the delivery method storage unit 33 will be explained. The delivery method storage unit 33 stores information regarding shipping methods. FIG. 5 is a diagram showing an example of information stored in the delivery method storage unit 33 according to the embodiment.

As shown in FIG. 5, the delivery method storage unit 33 stores information on items such as "shipping method ID," "delivery company," "delivery type," and "required delivery time" in association with each other. The "shipping method ID" item stores an identifier for identifying each shipping method.

"Delivery company" stores information regarding the delivery company of the delivery method identified by the corresponding shipping method ID. The "Delivery Type" item stores information regarding the delivery type of the delivery method identified by the corresponding delivery method ID.

In FIG. 5, face-to-face delivery and postal mailing are illustrated as delivery types, but the delivery type is not limited to these. The "Delivery Required Time" item stores information regarding the delivery time required for the delivery method identified by the corresponding shipping method ID. The required delivery time is the time required from the time the seller SH delivers the product to the delivery company until the product is delivered to the user U. For example, the required delivery time is calculated based on the address of the seller SH.

Returning to the explanation of FIG. 2, the order information storage section 34 will be explained. The order information storage unit 34 stores order information. The order information is information regarding products ordered by the user through the EC site.

FIG. 6 is a diagram showing an example of information stored in the order information storage unit 34 according to the embodiment. As shown in FIG. 6, the order information storage unit 34 stores "order ID," "seller ID," "product information," "shipping destination," "order date and time," "slip number," and "shipping method ID." , "shipping status", etc. are stored in association with each other.

The "Order ID" item stores information regarding an identifier for identifying each order placed on the EC site. The "seller ID" item stores information regarding an identifier for identifying the seller SH who is the acceptor of the order identified by the corresponding order ID.

The "product information" item stores information regarding the ordered product. The "shipping destination" item stores information regarding the shipping destination of the ordered product. The "order date and time" item stores information regarding the date and time when the order was placed. The "slip number" item stores information regarding the slip number provided by the delivery company. The "Shipping method ID" item stores information regarding an identifier for identifying a shipping method. Information regarding the current delivery status is stored in the "Shipping Status" item.

Returning to the explanation of FIG. 2, the control section 4 will be explained. The control unit 4 is a controller that executes various programs (information processing programs) stored in a storage device inside the information processing device 1 by, for example, a CPU (Central Processing Unit) or an MPU (Micro Processing Unit). (corresponding to one example) is realized by being executed using RAM as a work area. Further, the control unit 4 is, for example, a controller, and is realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 2, the control unit 4 includes an intermediary processing unit 41, an acquisition unit 42, a reception unit 43, and an evaluation unit 44, and realizes or executes information processing functions and operations described below. . Note that the internal configuration of the control unit 4 is not limited to the configuration shown in FIG. 2, and may be any other configuration as long as it performs information processing to be described later. Further, the connection relationship between the respective processing units included in the control unit 4 is not limited to the connection relationship shown in FIG. 2, and may be other connection relationships.

The mediation processing unit 41 mediates the buying and selling of products on the EC site. For example, the intermediary processing unit 41 accepts sales of products from the seller SH, and sells the products posted by the seller SH to the user U.

Further, when the user U purchases a product, the intermediary processing unit 41 registers the order information in the order information storage unit 34 and notifies the seller SH of the order information. Further, the intermediary processing unit 41 performs various processes related to payment processing for ordered products and the like.

Further, the intermediary processing unit 41 may, for example, determine the order of products to be posted on the EC site according to the evaluation of the seller SH by the evaluation unit 44, which will be described later. You may also choose to stop listing.

The acquisition unit 42 acquires the slip number used when the seller SH requests the delivery company to deliver the product. For example, after delivering the product to the delivery company, the seller SH notifies the information processing device 1 of the slip number through a predetermined input tool.

The acquisition unit 42 acquires the slip number through this input tool. The acquisition unit 42 registers the acquired slip number in the order information storage unit 34. Note that the slip number may be one issued by the delivery company when the seller SH requests delivery, or may be one issued by the delivery company to the seller SH in advance. For example, the shipping company may issue a slip number in advance to the seller SH who is a large customer of the shipping company.

The reception unit 43 receives the delivery status of the product from the delivery company based on the slip number acquired by the acquisition unit 42. Specifically, the reception unit 43 makes an inquiry to the delivery company database 200 (see FIG. 1) of the delivery company using the slip number as a key, and receives the delivery status of the product with the slip number.

For example, the receiving unit 43 receives the delivery status at predetermined intervals until the product is delivered to the delivery destination. Furthermore, the reception unit 43 updates the “delivery status” (see FIG. 6) in the order information storage unit 34 based on the received delivery status. Further, for example, if the slip number is not registered in the delivery company database 200, the reception unit 43 registers the "delivery status" as an error.

The evaluation unit 44 evaluates the seller according to the seller's delivery mode based on the delivery status received by the reception unit 43. For example, the delivery mode includes the shipping company, the shipping type, the number of days it takes to deliver, the packaging state of the product, and the like.

At this time, for example, the evaluation unit 44 may not evaluate the seller SH if the product is shipped directly from the warehouse of the EC site. Furthermore, if the product is a pre-order sale or if the product is an order sale, the evaluation unit 44 starts the evaluation of the seller SH after the sale date and time of the product or after the product is ordered. You can.

The evaluation unit 44 lowers the evaluation of the seller SH when the shipping mode registered in advance by the seller SH differs from the delivery status received from the delivery company. Specifically, first, the evaluation unit 44 identifies the shipping method of the product registered by the seller SH from the shipping method storage unit 33 based on the shipping method ID registered in the listing information storage unit 32.

Next, the evaluation unit 44 determines whether the actual product shipping status received by the reception unit 43 matches the product shipping method registered by the seller SH, and depending on the determination result, the seller Evaluate SH.

For example, the evaluation unit 44 lowers the seller's evaluation if the seller SH does not ship the product by a pre-registered deadline. The deadline here is a date and time for shipping that is registered in advance by the seller SH at the time of listing the product, such as "shipping within a certain number of days after ordering."

In this case, the evaluation unit 44 may lower the evaluation of the seller SH if the product is not delivered from the seller SH to the delivery company by the deadline, for example, if it is not registered in the delivery company database 200. become.

Note that, for example, the delivery by the delivery company may be delayed due to weather or the like. Therefore, the evaluation unit 44 may evaluate the seller SH as to whether or not the seller SH has shipped by the shipping deadline, and may exclude the date and time when the product arrived from the evaluation target of the seller SH. .

Furthermore, the evaluation unit 44 lowers the evaluation of the seller SH even when the slip number is in error. For example, the cause of the error may be that the seller SH entered an appropriate slip number.

For example, in this case, the evaluation unit 44 may acquire a correct slip number from the seller SH through the acquisition unit 42, and lower the evaluation of the seller SH if the slip number is an error.

Furthermore, the evaluation unit 44 may evaluate the seller SH based on the source of the delivery request by the seller SH and the destination of the delivery request by the seller SH. For example, normally, if the seller SH is the same, the products will be listed from the same base, so the delivery request source will be the same.

On the other hand, if the same seller SH has multiple delivery request sources, there is a possibility that multiple sellers SH are delivering products under the same seller name. Therefore, the evaluation unit 44 aggregates the delivery request sources for each seller SH, and lowers the evaluation of the seller SH if the number of delivery request sources exceeds a threshold value and is scattered.

Further, when a product is purchased by a plurality of users U, normally there will be multiple delivery request destinations. On the other hand, for example, if there are a large number of delivery request sources for products delivered by the seller SH, there is a possibility that fraudulent orders may be included.

Therefore, the evaluation unit 44 totals the delivery request destinations for each seller SH, and lowers the evaluation of the seller SH if the delivery request destinations exceed the threshold value and are scattered.

In this way, the evaluation unit 44 can suppress abuse of the EC site by the seller SH by evaluating the seller SH based on the delivery request source and the delivery request destination.

Further, the evaluation unit 44 may evaluate the seller SH, for example, depending on the packaging state of the product by the seller SH. For example, the evaluation unit 44 lowers the evaluation of the seller SH when the product is poorly packaged, damaged, or the packaging material is torn.

In this case, the evaluation unit 44 can evaluate the seller SH based on the packaging of the product, for example, based on inquiries made by the user U who received the product to the delivery company or the customer service of the EC site.

After completing the evaluation of the seller SH regarding the shipping status of each individual item, the evaluation unit 44 performs a comprehensive evaluation regarding the shipping status for each seller SH. For example, the overall evaluation is performed on a 5-point scale.

At this time, the evaluation unit 44 may perform comprehensive evaluation using other evaluation indicators such as user reviews, for example. The evaluation unit 44 then registers the results of the comprehensive evaluation in the exhibitor information storage unit 31.

[3. Processing flow]
Next, a processing procedure executed by the information processing device 1 according to the embodiment will be described using FIG. 7. FIG. 7 is a flowchart illustrating an example of the processing procedure of the evaluation process according to the embodiment. Note that the process described below is repeatedly executed every time a product is sold.

As shown in FIG. 7, the information processing device 1 sells a product to the user U (step S101), and requests the seller SH to ship the product (step S102). Subsequently, the information processing device 1 obtains a slip number from the seller SH (step S103).

Subsequently, the information processing device 1 obtains the delivery status of the product based on the slip number (step S104). Subsequently, the information processing device 1 determines whether or not the product has been shipped (step S105). If the product has been shipped (step S105; Yes), the process proceeds to step S105; if the product has not been shipped, the process proceeds to step S105. (Step S105; No), the process of step S104 is performed.

Subsequently, the information processing device 1 compares the shipping conditions registered in advance by the seller SH with the shipping status acquired based on the slip number (step S106). Then, the information processing device 1 evaluates the seller SH according to the comparison result in step S106 (step S107), and ends the process.

[4. Modified example]
In the embodiment described above, a case has been described in which the information processing device 1 evaluates the seller SH based on the delivery status of the product, but the present invention is not limited to this. For example, the information processing device 1 may evaluate products based on the shipping status of each seller SH's products.

Specifically, the information processing device 1 aggregates the shipping status for each product, and based on the aggregated results, determines which products are likely to be shipped normally and which are likely to cause problems such as delays. good.

[5. effect〕
The information processing device 1 according to the embodiment includes an acquisition unit 42 that acquires a slip number when a seller SH requests a delivery company to deliver a product, and an acquisition unit 42 that obtains a slip number from a delivery company based on the slip number obtained by the acquisition unit 42. It includes a reception section 43 that receives the delivery status of the product, and an evaluation section 44 that evaluates the seller according to the delivery mode of the seller based on the delivery status received by the reception section 43.

In addition, the evaluation unit 44 evaluates the seller based on the shipping mode registered in advance by the seller, and if the shipping mode registered in advance by the seller SH differs from the delivery status received from the delivery company, the evaluation unit 44 evaluates the seller based on the shipping mode registered in advance by the seller SH. Lower your rating.

Furthermore, the evaluation unit 44 evaluates the seller SH based on the shipping status of a plurality of products shipped by the seller SH. Furthermore, the evaluation unit 44 lowers the evaluation of the seller SH when the seller SH does not ship the product by the pre-registered deadline.

Furthermore, when it is determined that the slip number is not registered with the delivery company, the evaluation unit 44 lowers the evaluation of the seller SH. Furthermore, the evaluation unit 44 evaluates the seller SH depending on whether or not the seller SH has multiple delivery request sources.

Furthermore, the evaluation unit 44 evaluates the seller SH depending on whether or not the seller SH has multiple delivery request destinations. Furthermore, the evaluation unit 44 evaluates the seller SH depending on whether or not the seller SH has multiple delivery request sources.

The acquisition unit 42 also acquires the slip number issued by the delivery company when the seller SH requests delivery. The acquisition unit 42 also acquires a slip number issued in advance by the delivery company to the seller SH.

By using any one or a combination of the above-described processes, the information processing apparatus according to the present application can appropriately evaluate the exhibitor.

[6. Hardware configuration]
Further, the information processing apparatus 1 according to the embodiments described above is realized by, for example, a computer 1000 having a configuration as shown in FIG. FIG. 8 is a hardware configuration diagram showing an example of a computer that implements the functions of the information processing device according to the embodiment. Computer 1000 has CPU 1100, RAM 1200, ROM 1300, HDD 1400, communication interface (I/F) 1500, input/output interface (I/F) 1600, and media interface (I/F) 1700.

CPU 1100 operates based on a program stored in ROM 1300 or HDD 1400, and controls each section. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 is started, programs depending on the hardware of the computer 1000, and the like.

The HDD 1400 stores programs executed by the CPU 1100, data used by the programs, and the like. Communication interface 1500 receives data from other devices via network (communication network) N and sends it to CPU 1100, and sends data generated by CPU 1100 to other devices via network N.

The CPU 1100 connects output devices such as displays and printers, and input devices such as keyboards and mice (in FIG. 8, output devices and input devices are collectively referred to as "input/output devices") via an input/output interface 1600. ). CPU 1100 obtains data from an input device via input/output interface 1600. Further, CPU 1100 outputs the generated data to an output device via input/output interface 1600.

Media interface 1700 reads programs or data stored in recording medium 1800 and provides them to CPU 1100 via RAM 1200. CPU 1100 loads this program from recording medium 1800 onto RAM 1200 via media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or a PD (Phase change rewritable disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. etc.

For example, when the computer 1000 functions as the information processing device according to the embodiment, the CPU 1100 of the computer 1000 realizes the functions of the control unit 4 by executing a program loaded onto the RAM 1200. The CPU 1100 of the computer 1000 reads these programs from the recording medium 1800 and executes them, but as another example, these programs may be acquired from another device via the network N.

[7. others〕
Although the embodiments of the present application have been described above, the present invention is not limited to the contents of these embodiments. Furthermore, the above-mentioned components include those that can be easily assumed by those skilled in the art, those that are substantially the same, and those that are in a so-called equivalent range. Furthermore, the aforementioned components can be combined as appropriate. Furthermore, various omissions, substitutions, or modifications of the constituent elements can be made without departing from the gist of the embodiments described above.

Further, among the processes described in the above embodiments, all or part of the processes described as being performed automatically can be performed manually, or the processes described as being performed manually can be performed manually. All or part of this can also be performed automatically using known methods. In addition, information including the processing procedures, specific names, and various data and parameters shown in the above documents and drawings may be changed arbitrarily, unless otherwise specified. For example, the various information shown in each figure is not limited to the illustrated information.

Furthermore, each component of each device shown in the drawings is functionally conceptual, and does not necessarily need to be physically configured as shown in the drawings. In other words, the specific form of distributing and integrating each device is not limited to what is shown in the diagram, and all or part of the devices can be functionally or physically distributed or integrated in arbitrary units depending on various loads and usage conditions. Can be integrated and configured.

For example, the information processing device described above may be realized by multiple server computers, and depending on the function, it may be realized by calling an external platform etc. using API (Application Programming Interface) or network computing, etc. Can be changed flexibly.

Furthermore, the above-described embodiments and modifications can be combined as appropriate within a range that does not conflict with the processing contents.

Further, the above-mentioned "section, module, unit" can be read as "means", "circuit", etc. For example, the acquisition unit can be read as an acquisition means or an acquisition circuit.

1 Information processing device 2 Communication unit 3 Storage unit 4 Control unit 31 Seller information storage unit 32 Exhibit information storage unit 33 Delivery method storage unit 34 Order information storage unit 41 Intermediary processing unit 42 Acquisition unit 43 Reception unit 44 Evaluation unit 100 User terminal 200 Delivery company database SH Seller U User

Claims (12)

an acquisition unit that acquires the slip number used when the seller requests delivery of the product to the delivery company;
a reception unit that receives the delivery status of the product from the delivery company based on the slip number acquired by the acquisition unit;
an evaluation unit that evaluates the seller according to the delivery mode of the seller based on the delivery status received by the reception unit ;
The evaluation department is
Evaluating the seller according to whether the seller has multiple delivery request sources.
An information processing device characterized by: an acquisition unit that acquires the slip number used when the seller requests delivery of the product to the delivery company;
a reception unit that receives the delivery status of the product from the delivery company based on the slip number acquired by the acquisition unit;
an evaluation unit that evaluates the seller according to the delivery mode of the seller based on the delivery status received by the reception unit;
Equipped with
The evaluation department is
Evaluating the seller according to whether the seller has multiple delivery request destinations.
An information processing device characterized by: The evaluation department is
The information processing device according to claim 1 or 2, wherein the information processing device evaluates the seller based on a comparison result between the delivery mode registered in advance by the seller and the delivery status received from the delivery company. The evaluation department is
The information processing device according to claim 3 , wherein the evaluation of the seller is lowered if the delivery mode registered in advance by the seller differs from the delivery status received from the delivery company. The evaluation department is
The information processing device according to claim 1 or 2 , wherein the information processing device evaluates the seller based on the shipping status of a plurality of products shipped by the seller. The evaluation department is
The information processing device according to claim 1 or 2, characterized in that, if the seller does not ship the product by a pre-registered deadline, the seller's evaluation is lowered. The evaluation department is
The information processing device according to claim 1 or 2 , wherein when it is determined that the slip number is not registered with the delivery company, the evaluation of the seller is lowered. The acquisition unit includes:
The information processing device according to claim 1 or 2, wherein the slip number issued in advance by the delivery company to the seller is acquired. An information processing method performed by a computer, the method comprising:
an acquisition process in which the seller obtains the slip number used when requesting delivery of the product from the delivery company;
a receiving step of receiving the delivery status of the product from the delivery company based on the slip number obtained in the obtaining step;
an evaluation step of evaluating the seller according to the delivery mode of the seller based on the delivery status received in the reception step ;
The evaluation step includes:
Evaluating the seller according to whether the seller has multiple delivery request sources.
An information processing method characterized by: An acquisition procedure for acquiring a slip number when a seller requests delivery of a product from a delivery company;
a reception procedure for receiving the delivery status of the product from the delivery company based on the slip number acquired by the acquisition procedure;
causing a computer to execute an evaluation procedure for evaluating the seller according to the delivery mode of the seller based on the delivery status accepted in the reception procedure ;
The evaluation procedure is
Evaluating the seller according to whether the seller has multiple delivery request sources.
An information processing program featuring: An information processing method performed by a computer, the method comprising:
an acquisition process in which the seller obtains the slip number used when requesting delivery of the product from the delivery company;
a receiving step of receiving the delivery status of the product from the delivery company based on the slip number obtained in the obtaining step;
an evaluation step of evaluating the seller according to the delivery mode of the seller based on the delivery status received in the reception step;
including;
The evaluation step includes:
Evaluating the seller according to whether the seller has multiple delivery request destinations.
An information processing method characterized by: An acquisition procedure for acquiring a slip number when a seller requests delivery of a product from a delivery company;
a reception procedure for receiving the delivery status of the product from the delivery company based on the slip number acquired by the acquisition procedure;
an evaluation procedure for evaluating the seller according to the delivery mode of the seller based on the delivery status accepted in the reception procedure;
make the computer run
The evaluation procedure is
Evaluating the seller according to whether the seller has multiple delivery request destinations.
An information processing program featuring:

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