JP7344516B2 - How to manage a car wash - Google Patents

Description

The present invention relates to a car wash management method that generates image data that specifies a guide image that is displayed on the screen of a display panel built into a user's mobile terminal and displays operation options for a car wash machine.

Patent Document 1 discloses a car wash reception system that accepts car wash reservations from a mobile terminal. Users use their mobile devices to select car wash options such as car model, car wash course, and equipment. Images specifying options are displayed on the screen of a display panel built into a mobile terminal.

Patent No. 5130124

The car wash machine includes a reception device used for cash payments. The reception device is equipped with a car wash setting section for selecting car wash options such as car model, car wash course, and equipment. When selecting an option, the operation of the mobile terminal is completely separated from the operation of the reception device. Since the operations are completely different, users are confused about how to select the operation of the car wash machine.

SUMMARY OF THE INVENTION An object of the present invention is to provide a car wash management method that can realize good usability in selecting car wash operations.

According to the first aspect of the present invention, the step of generating first image data specifying a first guide image displayed on the screen of a display panel incorporated in a reception device of a car wash machine and displaying operation options of the car wash machine. and generating second image data for specifying a second guide image that is displayed on the screen of a display panel incorporated in the user's mobile terminal and displays operation options for the car wash machine according to the composition of the first guide image. A car wash management method is provided, which includes the steps of: issuing a QR code specifying the action selected in the second guide image, and transmitting the image data of the QR code to a user's mobile terminal.

According to the second aspect of the present invention, the step of generating first image data specifying a first guide image that is displayed on the screen of a display panel incorporated in a reception device of a car wash machine and displays operation options of the car wash machine. and generating second image data for specifying a second guide image that is displayed on the screen of a display panel incorporated in the user's mobile terminal and displays operation options for the car wash machine according to the composition of the first guide image. A car wash management method is provided, which includes the steps of: generating data specifying the action selected in the second guide image, and transmitting the data to a user's mobile terminal.

According to the first aspect, when washing a car, a user operates, for example, a reception device of a car wash machine. The operation of the car wash machine can be selected depending on the operation of the reception device. The car wash machine can perform a car wash based on the selected operation. Prior to a car wash, users can reserve a car wash using their mobile device. The operation of the car wash machine can be selected according to the operation of the mobile terminal. A QR code can be issued based on the selected action. The issued QR code can be displayed on the screen of the mobile terminal. By reading the QR code, the car wash machine can wash the car based on the selected operation.

At this time, since the image displayed on the screen when operating the reception device and the image displayed on the screen when operating the mobile terminal are displayed in the same composition, the user can Even if there is, you can select the operation of the car wash machine using the same operation. Good usability can be provided.

According to the second aspect, when washing a car, the user operates, for example, a reception device of the car wash machine. The operation of the car wash machine can be selected depending on the operation of the reception device. The car wash machine can perform a car wash based on the selected operation. Prior to a car wash, users can reserve a car wash using their mobile device. The operation of the car wash machine can be selected according to the operation of the mobile terminal. Data can be generated based on the selected operation. The generated data can be stored on the mobile terminal. By reading the data, the car wash machine can wash the car based on the selected operation.

At this time, since the image displayed on the screen when operating the reception device and the image displayed on the screen when operating the mobile terminal are displayed in the same composition, the user can Even if there is, you can select the operation of the car wash machine using the same operation. Good usability can be provided.

1 is a block diagram schematically showing the configuration of a car wash system according to a first embodiment of the present invention. It is a figure which shows one specific example of the 1st guidance image displayed on the screen of a display panel based on 2nd structure data in the reception apparatus of a car wash machine. It is a figure which shows one specific example of the 1st guidance image displayed on the screen of a display panel based on 3rd structure data in the reception apparatus of a car wash machine. It is a figure which shows one specific example of the 1st guidance image displayed on the screen of a display panel based on 4th structure data in the reception apparatus of a car wash machine. It is a figure which shows one specific example of the 2nd guidance image displayed on the screen of a display panel based on 5th configuration data in a smart phone terminal. It is a figure which shows one specific example of the 2nd guidance image displayed on the screen of a display panel based on 6th configuration data in a smartphone terminal. It is a figure which shows one specific example of the 2nd guidance image displayed on the screen of a display panel based on 7th configuration data on a smartphone terminal. It is an image showing a specific example of a QR code displayed on a display panel of a smartphone terminal. FIG. 3 is a diagram showing a specific example of a “content confirmation” image displayed based on event data decoded from a QR code. FIG. 2 is a block diagram schematically showing the configuration of a car wash system according to a second embodiment of the present invention. FIG. 3 is a diagram showing a specific example of a “content confirmation” image displayed based on event data decoded from a QR code.

Hereinafter, one embodiment of the present invention will be described with reference to the accompanying drawings.

FIG. 1 schematically shows the configuration of a car wash system 11 according to a first embodiment of the present invention. The car wash system 11 includes car wash machines 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, and 13Ca that are installed at car washes (including gas stations) 12A, 12B, and 12C and that wash cars according to specified operations, and the Internet 14. connected to an ASP server 15 operated by an ASP (application service provider), an Internet terminal (user terminal) 16 connected to the Internet 14 and owned by a car wash user, and a mobile phone communication network 17; A smartphone terminal (user terminal) 18 owned by a user of the car wash is provided. The Internet terminal 16 is connected to the ASP server 15 via the Internet 14, for example, in response to execution of an application program. The mobile phone communication network 17 is connected to the Internet 14 through a gateway, for example. The smartphone terminal 18 is connected to the ASP server 15 via the mobile phone communication network 17 and the Internet 14, for example, in response to execution of a mobile application program. The ASP server 15 issues a QR code that defines the car wash operation for each car wash machine 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, and 13Ca in response to a request supplied from the Internet terminal 16 or the smartphone terminal 18. Can be done. The three car wash machines 13Aa, 13Ab, and 13Ac are installed, for example, in the AA car wash 12A. The two car wash machines 13Ba and 13Bb are installed, for example, in the BB car wash 12B. One car wash machine 13Ca is installed, for example, in a CC car wash 12C.

Each car wash machine 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, 13Ca has a washing device 21 that washes the vehicle with water, and a reception device 22 that is connected to the washing device 21 and specifies the operation of the washing device 21 according to input instructions. Equipped with. In the washing device 21, for example, a gate-shaped frame that straddles the vehicle and moves relative to the vehicle in the front-rear direction includes a top brush that cleans the front and top surfaces of the vehicle, and left and right side brushes that clean the left and right sides of the vehicle. A brush, a top nozzle that blows air to the front and top surfaces of the vehicle, and side nozzles that blow air to the left and right sides of the vehicle are supported. Here, the structure of the washing device 21 is similar to that of a general car washing machine, and a detailed explanation will be omitted.

The car wash machines 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, and 13Ca can be classified by model. Machine numbers are assigned to the car wash machines 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, and 13Ca for each model. A "car wash course" can be set for each model. The operation of the car wash machine that performs one set of car washes is specified for each "car wash course." The "car wash course" includes, for example, a "wash" course, a "shampoo" course, a "water-repellent car wash" course, and a "water-repellent glass coating" course. In addition, "options" specifying additional operations can be set for each model. ``Options'' include, for example, ``side and lower side cleaning'' and ``careful car wash.''

Furthermore, changes in operations corresponding to equipment can be allowed for each model. Equipment includes ``non-retractable door mirrors'', ``fender poles'', ``roof protrusions'' such as carriers, ``front protrusions'' such as large fog lamps, ``rear protrusions'' such as rear mirrors, and ``number plates that are shifted from side to side.'' ' can be included.

The receiving device 22 is connected to a processor (MPU) 27 that functions as a car wash setting means 23, a reading means 24, a collating means 25, and a determining means 26, and is connected to the processor 27 to generate an image signal based on the image formed on the image sensor. an imaging device (camera) 28 that outputs the image data, a storage means 34 that is connected to the processor 27 and stores the first image data 29, a car wash reception program 31, a car wash reception database 32, and a car wash history database 33; The display panel 35 displays an image on a horizontally long screen, and the user interface 36 is connected to the processor 27 and inputs user instructions to the processor 27. The operation of the washing device 21 is specified by operation data generated by the car wash setting means 23 or event data acquired by the reading means 24. Details of the operation data and event data will be described later. Here, the user interface 36 includes a touch screen panel that specifies the coordinate values of the contacts detected on the screen for each image. The touch screen panel inputs user instructions and data to the processor 27 based on the image displayed on the screen and the coordinate values of the touch detected on the screen.

The first image data 29 specifies a first guide image that displays operation options for the car wash machine. The first image data 29 includes first configuration data that generates a standby image, second configuration data that specifies an option car wash course and visually expresses the option according to the first composition, and second configuration data that specifies an option of the option and visually represents the option. It includes third configuration data that visually represents options according to the composition, and fourth configuration data that specifies equipment and visually represents the equipment according to the third composition. Here, the image data also includes text data that is inserted into a predetermined composition.

As shown in FIG. 2, when the first guide image 37 is generated based on the second configuration data, the option of "car wash course" is displayed on the screen of the display panel 35. The first guide image 37 includes a "wash" image 38a, a "shampoo" image 38b, a "water-repellent car wash" image 38c, a "water-repellent glass coating" image 38d, a "shampoo set" image 38e, It includes an image 38f of "water-repellent car wash set" and an image 38g of "water-repellent glass coating set". An image of a radio button 39 is incorporated into each option.

As shown in FIG. 3, when the first guide image 37 is generated based on the third configuration data, "option" options are displayed on the screen of the display panel 35. The first guide image 37 includes, as options, an image 41a of "side lower part cleaning", an image 41b of "dullness/dirt removal", and an image 41c of "careful car wash". For example, an image of a check box 42 is incorporated into each option.

As shown in FIG. 4, when the first guide image 37 is generated based on the fourth configuration data, the option of "equipment" is displayed on the screen of the display panel 35. The first guide image 37 includes, as options, an image 43a of "non-retractable door mirror," an image 43b of "fender pole," an image 43c of "roof protrusion," an image 43d of "front protrusion," and an image 43d of "rear protrusion." ” image 43e, and an image 43f of “left and right shifted license plate”.

In the car wash reception database 32, an identifier for identifying one car wash is registered when a car wash is performed based on event data acquired by the reading means 24. In the car wash history database 33, car wash history data that specifies the operation of the car wash machine for each car wash is registered. The car wash history data can be created based on control signals for the top brush, side brush, top nozzle, and side nozzle, for example. The car wash history data is linked to a corresponding identifier in the car wash reception database 32.

When the reception device 22 executes the car wash reception program 31, the reception device 22 runs a car wash reception application. The car wash setting means 23, the reading means 24, the checking means 25, and the determining means 26 are established in the processor 27 by the function of the car wash reception application. The car wash setting means 23 generates operation data specifying the operation of the car wash machine specified by the user. In generating the operation data, the car wash setting means 23 displays a first guide image 37 on the screen of the display panel 35 based on the first image data 29. When the user interface 36 is operated according to the display of the first guide image 37, the operation of the car wash machine (ie, "car wash course", "option", and "equipment") is specified according to the operation of the user interface 36. The operation data is transmitted to the washing device 21. The washing device 21 operates based on the operation data.

The reading means 24 decodes the QR code based on the imaging signal output from the imaging device 28. The event data is restored according to the decoding of the QR code. The event data specifies one car wash event (one car wash) performed by car wash machines 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, and 13Ca. As described later, one event data includes "operator ID" data, "store ID" data, "model ID" data, "car wash machine ID" data, "car wash course ID" data, and "option ID" data. , "equipment ID" data, "payment amount" data, "issue date and time" data, "issue serial ID" data, "membership ID" data, and "membership type" data.

The "operator ID" data identifies the operator (for example, a corporation) that operates each car wash. The "operator ID" can be composed of half-width alphanumeric characters, for example. The "operator ID" can be assigned by the ASP to each operator. Individual operators can be identified based on the "operator ID."

"Store ID" data identifies individual car washes (including gas stations). The "store ID" can be composed of half-width alphanumeric characters, for example. A "store ID" can be assigned to each store by the ASP. Individual car washes can be identified based on the "store ID."

The "model ID" data identifies the model of the car wash machine. The "model ID" can be composed of half-width alphanumeric characters, for example. A "model ID" can be assigned by the ASP to each model of car wash machine. Each model can be identified based on the "model ID".

The "car wash machine ID" data specifies the machine number for each car wash machine. The "car wash ID" can be composed of half-width alphanumeric characters, for example. The "car wash machine ID" can be assigned by the car wash machine manufacturer. A serial number may be assigned to each model specified by the "model ID". In this case, a car wash identifier is formed by a combination of "model ID" and "car wash ID". Individual car wash machines can be identified based on the "car wash ID."

The "car wash course ID" data specifies a car wash course that can be carried out for each car wash machine. The "car wash course ID" can be composed of hexadecimal numbers, for example. A car wash course is uniquely set for each car wash machine (or for each model). The car wash operation is specified for each car wash course. Individual car wash courses can be identified based on the "car wash course ID."

"Option ID" data is added to the car wash course for each car wash machine to specify executable options. The "option ID" can be composed of hexadecimal numbers, for example. Options are set, for example, uniquely for each car wash machine (or for each model). Additional behavior is specified for each option. Individual options can be identified based on the "option ID."

The "equipment ID" data identifies the presence or absence of equipment for each specified equipment. The "equipment ID" can be composed of hexadecimal numbers, for example. Based on the "Equipment ID", the presence or absence of "non-retractable door mirrors", the presence or absence of "fender poles", the presence or absence of "roof protrusions" such as carriers, the presence or absence of "front protrusions" such as large fog lamps, the presence or absence of "front protrusions" such as rear mirrors, etc. It is possible to identify the presence or absence of a ``rear protrusion'' and the presence or absence of a ``number plate shifted to the left or right.'' Since the operation of the car wash machine changes depending on the equipment, the "equipment ID" data specifies the operation of the car wash machine.

The "payment amount" data specifies the amount charged to the user for providing the car wash. The “payment amount” can be composed of half-width numbers, for example.

The "issue date and time" data specifies the issue date and time of the QR code. The "issue date and time" can be composed of half-width numbers representing, for example, a 4-digit Western calendar "YYYY", a 4-digit month and day "MMDD", and a 6-digit time "hhmmss".

The "issued serial ID" data identifies one car wash. The "issued serial ID" can be composed of a consecutive number of a predetermined number of digits. Individual car washes (car wash events) can be identified based on the "issued serial ID." Here, the "issued serial ID" is registered in the car wash reception database 32 as an identifier.

The "member ID" data identifies a user registered in the car wash system. The "member ID" can be composed of half-width alphanumeric characters, for example. A "member ID" can be assigned to each user by the ASP. Individual users can be identified based on the "member ID."

The "membership type" data specifies the type of user. User types can be classified into, for example, "spot members," "prepaid members," and "monthly members." Spot members pay for each car wash. Prepaid members deposit a specific amount of monetary value with the operator in advance. The price of the car wash is deducted from the monetary value deposited each time the car is washed. Here, prepaid members can, for example, purchase points worth 1000 yen with a payment of 950 yen, 2000 yen worth of points with a payment of 1800 yen, and 5000 yen with a payment of 4250 yen. You can purchase points accordingly. Monthly members can wash their car an unlimited number of times by paying a set amount each month.

The collation means 25 compares the "model ID" and "car wash ID" of the own machine stored in the own machine with the "model ID" and "car wash ID" obtained by decoding the QR code. If the decoded "model ID" and "car wash machine ID" match the "model ID" and "car wash machine ID" that identify the machine itself, the determining means 26 permits the car wash. If they do not match, the determining means 26 avoids washing the car. The determining means 26 displays on the screen of the display panel 35 a character string such as "This car wash machine cannot handle the product."

The ASP server 15 includes a processor (CPU) 47 that functions as a reception means 45 and a QR code issuing means 46, and is connected to the processor 47 to store second image data 48, a server application program 49, a car wash reservation database 51, and a car wash machine database. 52 and a storage means 54 for storing the member database 53. The storage means 54 can be constituted by a mass storage device such as a disk array device, for example.

The second image data 48 specifies a second guide image that displays operation options for the car wash machine. The second image data 48 specifies a car wash course as an option, and includes fifth configuration data that visually expresses the option according to the same first composition as the second configuration data, and third configuration data that specifies an option of the option. The data includes sixth configuration data that visually represents options according to the same second composition, and seventh configuration data that specifies equipment and visually represents the equipment according to the same third composition as the fourth configuration data. Here, the image data also includes text data that is inserted into a predetermined composition.

Event data is registered in the car wash reservation database 51. The car wash database 52 includes "store ID" data, "model ID" data, "car wash machine ID" data, "car wash course ID" data, "option ID" data, and "equipment ID" for each car wash machine. The data is registered. In the member database 53, "member ID" data and "member type" data are registered for each individual user. In managing the car wash database 52 and member database 53, the ASP administrator can access the storage means 54 of the ASP server 15 through an Internet terminal (not shown) connected to the Internet 14.

When the server application program 49 is executed on the ASP server 15, the car wash management application runs on the ASP server 15. A reception means 45 and a QR code issuance means 46 are established in the processor 47 by the function of the car wash management application. The reception means 45 is connected to the Internet terminal 16 and the smartphone terminal 18 via the Internet 14, and transmits and receives text data and image data to and from the Internet terminal 16 and the smartphone terminal 18. The QR code issuing means 46 generates event data based on the text data received by the receiving means 45 and the car wash machine database 52 and member database 53 stored in the storage means 54.

The QR code issuing means 46 issues one QR code for one event data. Here, the character string of "Operator ID", the character string of "Store ID", the character string of "Model ID", the character string of "Car wash machine ID", the character string of "Car wash course ID" are displayed in order with the number of characters determined individually. ” character string, “Option ID” character string, “Equipment ID” character string, “Payment amount” character string, “Issuance date and time” character string, “Issuance serial ID” character string, “Member ID” ” character string and “membership type” character string are encrypted into a QR code. Therefore, the QR code includes an identifier that identifies one car wash and specifies the car wash operation.

The smartphone terminal 18 includes a processor (computation processing unit) 56 connected to the processor 47 of the ASP server 15 to transmit and receive data to and from the processor 47, and a processor (computation processing unit) 56 connected to the processor 56 to run a car wash reservation application program (mobile application program). 57, QR code image data 58, and a memory 59 that stores other programs and data; a display panel 61 that is connected to the processor 56 and displays images on a vertical screen; 56, a user interface 62 is provided for inputting user instructions and data. Here, the user interface 62 includes a touch screen panel that specifies the coordinate values of the contacts detected on the screen for each image. The touch screen panel inputs user instructions and data to the processor 56 based on the image displayed on the screen and the coordinate values of the touch detected on the screen. The processor 56 can be wirelessly connected to the mobile phone communication network 17 via the communication circuit 63 . Additionally, the processor 56 can be wirelessly connected to a WiFi router via a WiFi circuit (not shown). A WiFi router connects a WiFi circuit to the Internet 14.

The second image data 48 is supplied to the smartphone terminal 18 from the ASP server 15. The second image data 48 may be downloaded together with the mobile application program 57 and stored in the memory 59, or may be temporarily held in the memory 59 when the mobile application program 57 is executed.

As shown in FIG. 5, the fifth configuration data of the second image data 48 generates a second guide image 64 on the smartphone terminal 18. On the screen of the display panel 61, options for "car wash course" are displayed. The second guide image 64 includes, as options, an image 65a of "wash", an image 65b of "shampoo", an image 65c of "water-repellent car wash", an image 65d of "water-repellent glass coating", an image 65e of "shampoo set", It includes an image 65f of "water-repellent car wash set" and an image 65g of "water-repellent glass coating set". Each option incorporates an image of a radio button 66.

The first composition of the fifth configuration data matches the first composition of the second configuration data. Here, the match in composition includes match or similarity in arrangement (layout) of options, match or similarity in color scheme, match or similarity in aspect ratio, and match or similarity in other constituent elements. The first guide image 37 based on the second configuration data is fitted into a horizontally long screen, while the second guide image 64 based on the fifth configuration data is fitted into a vertically long screen. The images 64 match (or are similar) in appearance. Alternatively, the display panel 35 of the reception device 22 may have a vertically long screen.

As shown in FIG. 6, the sixth configuration data of the second image data 48 generates a second guide image 64 on the smartphone terminal 18. ``Option'' choices are displayed on the screen of the display panel 61. The second guide image 64 includes an image 67a of "side lower part cleaning", an image 67b of "dullness/dirt removal", and an image 67c of "careful car wash". For example, an image of a check box 68 is incorporated into each option.

The second composition of the sixth configuration data matches the second composition of the third configuration data. Here, the match in composition includes match or similarity in arrangement (layout) of options, match or similarity in color scheme, match or similarity in aspect ratio, and match or similarity in other constituent elements. The first guide image 37 based on the third configuration data is fitted into a horizontally long screen, while the second guide image 64 based on the sixth configuration data is fitted into a vertically long screen. The images 64 match (or are similar) in appearance.

As shown in FIG. 7, the seventh configuration data of the second image data 48 generates a second guide image 64 on the smartphone terminal 18. On the screen of the display panel 61, options for "equipment" are displayed. The second guide image 64 is an image 69a of a "non-retractable door mirror," an image 69b of a "fender pole," an image 69c of a "roof protrusion," an image 69d of a "front protrusion," and an image 69e of a "rear protrusion." , and an image 69f of "number plate shifted left and right."

The third composition of the seventh configuration data matches the third composition of the fourth configuration data. Here, the match in composition includes match or similarity in arrangement (layout) of options, match or similarity in color scheme, match or similarity in aspect ratio, and match or similarity in other constituent elements. The first guide image 37 based on the fourth configuration data is fitted into a horizontally long screen, while the second guide image 64 based on the seventh configuration data is fitted into a vertically long screen. The images 64 match (or are similar) in appearance.

Similarly, the Internet terminal 16 has a CPU (Central Processing Unit) connected to the processor 47 of the ASP server 15 to transmit and receive data to and from the processor 47, and a CPU (Central Processing Unit) that is connected to the CPU and runs a car wash reservation application program and a QR code. A storage means for storing code image data and other programs and data; a display panel connected to the CPU for displaying images on the screen; and a display panel connected to the CPU for displaying user instructions and data to the CPU. It is only necessary to provide a user interface for inputting the information. Here, the user interface has a keyboard and mouse. The CPU can be connected to the Internet 14 via a LAN board.

A printer 71 can be connected to the Internet terminal 16. The printer 71 can print character strings and images on the surface of printing paper based on text data and image data. Text data and image data can be supplied to the printer 71 from the CPU, for example.

Next, the operation of the car wash system 11 will be explained. For example, when a user pays for a car wash in cash, the user drives the vehicle to a target car wash (for example, the AA car wash 12A). In the reception device 22, the first guide image 37 is displayed on the screen of the display panel 35 based on the first image data 29. For example, the standby image changes to the selection of a "car wash course" in response to the approach of the user. As shown in FIG. 2, options for "car wash course" are displayed on the screen of the display panel 35 according to the first composition. The user selects one "car wash course" according to the operation of the user interface 36. Upon selection, a corresponding radio button 39 is designated on the user interface 36.

When the "proceed to option selection screen" button 72 is tapped, "option" options are displayed on the screen of the display panel 35 according to the second composition, as shown in FIG. The user can select one or more "options" according to the operation of the user interface 36. Upon selection, a corresponding checkbox 42 is designated on the user interface 36. If the "option" is not required, the user unchecks all the check boxes 42.

When the "proceed to equipment selection screen" button 73 is tapped, an image prompting the user to select "equipment" according to the third composition is displayed on the screen of the display panel 35, as shown in FIG. The user selects the corresponding "equipment" according to the operation of the user interface 36. Here, when a corresponding image is tapped on the user interface 36 for selection, the color (or brightness or saturation) of the image changes. The selection of "equipment" can be visually confirmed according to the color change.

When the "Confirm" button 74 is tapped, an image of "Confirm contents" is displayed on the screen of the display panel 35. When the set car wash is approved based on the operation of the user interface 36, the car wash setting means 23 executes the payment procedure. The user is prompted to insert cash on the screen of the display panel 35. When cash is inserted into the reception device 22, the payment is completed. When the payment is completed, the car wash setting means 23 supplies operation data to the washing device 21. The car wash begins. The operation of the car wash machine 17Aa is registered in the car wash history database 33 as car wash history data. Car wash history data is linked to data that identifies cash payments.

When a user starts a car wash reservation application (hereinafter referred to as "mobile application") by executing the mobile application program 57 on the smartphone terminal 18, the user is prompted to input a login ID and password. The mobile application is installed on the smartphone terminal 18 in advance. When the login ID and password are approved, the mobile application on the smartphone terminal 18 is connected to the car wash management application on the ASP server 15. In this way, encrypted communication is realized between the processor 56 of the smartphone terminal 18 and the processor 47 of the ASP server 15.

In response to the member authentication, the QR code issuing means 46 of the ASP server 15 can recognize the "member ID" and "member type" based on the member database 53. Here, a mobile app is provided for each individual car wash 12A, 12B, 12C. The mobile application displays images specific to each car wash 12A, 12B, 12C on the screen of display panel 35. The mobile application transmits "store ID" data from the smartphone terminal 18 to the ASP server 15. Therefore, the QR code issuing means 46 of the ASP server 15 can specify the "operator ID" and "store ID" based on the car wash machine database 52. Target car wash machines can be narrowed down based on the "store ID".

Users are prompted to select a car wash machine. The receiving means 45 transmits image data (and text data) specifying the car wash machines 13Aa, 13Ab, and 13Ac as options to the processor 56. Images of options are displayed on the screen of the display panel 61.

Based on the image, the user selects one car wash machine 13Aa. Selection is entered based on operation of user interface 62. The selection of the car wash machine 13Aa is transmitted to the reception means 45 of the ASP server 15. Based on the selection, the QR code issuing means 46 of the ASP server 15 can specify the "model ID" and the "car wash machine ID."

When the car wash machine 13Aa is determined, the receiving means 45 specifies the "car wash course ID", "option ID" and "equipment ID" assigned to the car wash machine 13Aa based on the car wash machine database 52. The receiving means 45 transmits the second image data 48 to the processor 56 . A second guide image 64 is displayed on the screen of the display panel 61 based on the second image data 48 . As shown in FIG. 5, on the screen of the display panel 61, options for "car wash course" are displayed according to the first composition, similar to the first guide image 37. The user selects one "car wash course" according to the operation of the user interface 62. Upon selection, a corresponding radio button 66 is designated on the user interface 62. In response to tapping the "proceed to option selection screen" button 76, the QR code issuing means 46 of the ASP server 15 can specify the "car wash course ID".

When the "Proceed to option selection screen" button 76 is tapped, "Option" options are displayed on the screen of the display panel 61 in accordance with the second composition, similar to the first guide image 37, as shown in FIG. Ru. The user selects one or more "options" according to the operation of the user interface 62. Upon selection, a corresponding checkbox 68 is designated on the user interface 62. In response to tapping the "proceed to equipment selection screen" button 77, the QR code issuing means 46 of the ASP server 15 can specify the "option ID". When all the check boxes 68 for "Options" are unchecked, non-selection is specified in "Option ID".

When the "proceed to equipment selection screen" button 77 is tapped, the selection of "equipment" is displayed on the screen of the display panel 61 according to the third composition, as shown in FIG. Prompted. The user selects the corresponding "equipment" according to the operation of the user interface 62. Here, when a corresponding image is tapped on the user interface 62 for selection, the color (or brightness or saturation) of the image changes. The selection of "equipment" can be visually confirmed according to the color change. The QR code issuing means 46 of the ASP server 15 can specify the "equipment ID" in response to the tap of the "determination" button 78.

When the "determination" button 78 is tapped, the reception means 45 transmits image data specifying a car wash event confirmation screen to the processor 56. An image of "confirm content" is displayed on the screen of the display panel 61. When the car wash event is approved based on the operation of the user interface 62, the reception means 45 executes the payment procedure. When the payment is completed, the QR code issuing means 46 registers the event data in the car wash reservation database 51. The QR code issuing means 46 issues a QR code in response to establishment of event data. The image data of the issued QR code is transmitted to the processor 56. The image data 58 of the QR code is stored in the memory 59 of the smartphone terminal 18. Here, the image data 58 of the QR code is overwritten. When a new QR code is issued by one smartphone terminal 18, the old QR code is deleted. As shown in FIG. 8, the QR code 79 can be displayed on the screen of the display panel 61.

To wash a car, the user drives the vehicle to the target car wash 12A. At this time, the user brings the smartphone terminal 18. When a car wash is reserved through the Internet terminal 16, the user only needs to bring the QR code printed out by the printer 71. The QR code 79 displayed on the screen is projected onto the imaging device 28 of the reception device 22. The reading means 24 decodes the QR code 79 from the imaging signal of the imaging device 28. Event data is restored. Event data is temporarily stored in memory.

The collation means 25 adds the "model ID" and "car wash machine ID" (car wash machine identifier) obtained by decoding to the "model ID" of the own machine and the "car wash machine ID" (car wash machine identifier that identifies the machine) of the own machine. ). If the car wash machine identifier obtained through decoding matches the car wash machine identifier that identifies the machine itself, the determining means 26 permits the car wash. If they do not match, the reception device 22 notifies the user that the car cannot be washed. The display panel 35 of the reception device 22 displays on the screen the character string "This car wash cannot handle the car."

When the car wash is permitted, the reception device 22 displays an image of "content confirmation" on the screen of the display panel 35. When the contents of the car wash event are approved in accordance with the operation of the user interface 36, the car wash is started. The reception device 22 extracts the "issuance serial ID" from the event data. The “issued serial ID” is registered in the car wash reception database 32. The operation of the car wash machine 13Aa is registered in the car wash history database 33 as car wash history data. Here, the car wash history data is linked to the registered "issuance serial ID". In this way, event data can be verified based on actual car wash history. When a car wash is canceled midway through, the corresponding "issued serial ID" is deleted from the car wash reception database 32. In this way, the same QR code 79 can be used again if the car wash has not been completed.

In this embodiment, when washing a car, the user operates the reception device 22 of the car wash machine 17Aa. The operation of the car wash machine 17Aa can be selected according to the operation of the reception device 22. The car wash machine 17Aa can wash the car based on the selected operation. On the other hand, the user can reserve a car wash using the smartphone terminal 18 prior to the car wash. The operation of the car wash machine 17Aa can be selected according to the operation of the smartphone terminal 18. A QR code 79 can be issued based on the selected action. The issued QR code 79 can be displayed on the screen of the smartphone terminal 18. By reading the QR code 79, the car wash machine 17Aa can wash the car based on the selected operation.

At this time, since the image displayed on the screen of the display panel 35 when operating the reception device 22 and the image displayed on the screen of the display panel 61 when operating the smartphone terminal 18 are displayed in the same composition, the user The operation of the car wash machine 17Aa can be selected by the same operation whether it is the reception device 22 or the smartphone terminal 18. Good usability can be provided.

In this embodiment, the operation of the car wash machine can be changed when the "content confirmation" image is displayed based on the event data decoded from the QR code. As shown in FIG. 9, for example, when the "Equipment Change" button 82 is tapped on the "Content Confirmation" screen 81, the "Equipment Change" button 82 is displayed on the screen of the display panel 35, as shown in FIG. Choices will be displayed. Here, the first screen reproduces the selections restored in the event data. Therefore, even if the user taps the "Equipment Change" button 82 by mistake, the "Confirm Contents" screen 81 can be restored while maintaining the selection specified by the event data. The trouble of reselection after an erroneous operation can be avoided. Good operability can be achieved in the reception device 22. On the other hand, the user can reselect the "equipment" based on the selection specified in the event data.

When displaying the "equipment" options, an "equipment clear" button 83 may be provided on the screen of the display panel 35. When the "equipment clear" button 83 is tapped, all selections on the screen of the display panel 35 are cleared. Users can select "equipment" from scratch. Operability can be improved in modifying selections.

"Unsettled flag" data may be further set (or added) to the event data. The "unsettled flag" data specifies whether the payment has been completed or not. For example, if the payment is completed, a value of "0 (zero)" is written in the "unsettled flag" data. If the payment has not been completed, a value of "1" is written in the "unsettled flag" data. When issuing a QR code, the QR code issuing means 46 of the ASP server 15 determines whether the payment procedure has been completed or not. To establish the "unsettled flag", an image for selecting payment or unsettled payment may be displayed on the display panel 61 screen of the spot member's smartphone terminal 18 according to the function of the mobile application. Depending on the operation of the user interface 62, payment or non-payment can be selected. When the reception device 22 of the car wash machine decodes the QR code 79 and confirms "payment" in the event data, the car wash starts immediately. When "unsettled" is confirmed in the event data, the reception device 22 displays an image prompting cash payment on the screen of the display panel 35. The user can complete the payment by inserting cash into the reception device 22. When the cash payment is confirmed by the reception device 22, the car wash is started.

FIG. 10 schematically shows the configuration of a car wash system 11a according to a second embodiment of the present invention. Here, each reception device 22 is connected to an ASP server 15 via the Internet 14. Event data registered in the car wash reservation database 51 is supplied to the reception device 22 from the ASP server 15. At least "issuance serial ID" data is stored in the storage means 34 in accordance with the supply of event data. The event data corresponding to the "model ID" and "car wash machine ID" may be supplied to the reception device 22. The receiving device 22 compares the "issuing serial ID" data supplied from the ASP server 15 with the "issuing serial ID" data obtained by decoding the QR code. If the "issue serial ID" data obtained by decoding the QR code matches any one of the "issue serial ID" data supplied from the ASP server 15, the determining means 26 permits car washing. At this time, the reception device 22 only needs to delete the "issuance serial ID" data supplied from the ASP server 15. When the car wash is completed, the reception device 22 can notify the ASP server 15 of the completion of the car wash. In this way, the ASP server 15 can perform payment processing after the car wash is completed.

If the "issue serial ID" data obtained by decoding the QR code does not match any one of the "issue serial ID" data supplied from the ASP server 15, the determining means 26 avoids car washing. The determining means 26 displays on the screen of the display panel 35 a character string such as "This car wash machine cannot handle the product."

In this embodiment, the "car wash course" and "option" can be changed when the "content confirmation" image is displayed based on the event data decoded from the QR code. As shown in FIG. 11, for example, when the "Course change" button 84 is tapped on the "Content confirmation" screen 81, the second composition is displayed on the screen of the display panel 35, as shown in FIGS. 2 and 3. The first guide image 37 is presented according to the third composition. Here, the first screen reproduces the selections restored in the event data. Therefore, even if the user taps the "Change Course" button 84 by mistake, the "Confirm Contents" screen 81 can be restored while maintaining the selection specified by the event data. The trouble of reselection after an erroneous operation can be avoided. Good operability can be achieved in the reception device 22. Meanwhile, users can reselect ``car wash courses'' and ``options'' based on selections identified in event data.

In addition, an "option clear" button may be provided on the screen of the display panel 35 when displaying the "option" choices. When the "option clear" button is tapped, all selections on the screen of the display panel 35 are cleared. Users can select "options" from scratch. Operability can be improved in modifying selections.

13Aa...Car wash machine, 13Ab...Car wash machine, 13Ac...Car wash machine, 13Ba...Car wash machine, 13Bb...Car wash machine, 13Ca...Car wash machine, 18...Mobile terminal (smartphone terminal), 22...Reception device, 29...First image data , 35...Display panel (built into the reception device), 37...First guide image, 48...Second image data, 61...Display panel (built into the mobile terminal), 64...Second guide image, 79...QR code .

Claims (2)

a step of generating first image data specifying a first guide image displayed on a screen of a display panel incorporated in a reception device of the car wash machine and displaying operation options of the car wash machine;
generating second image data specifying a second guide image that is displayed on a screen of a display panel incorporated in a user's mobile terminal and displays operation options for the car wash machine according to the composition of the first guide image;
A car wash management method comprising the steps of: issuing a QR code specifying the action selected in the second guide image; and transmitting the image data of the QR code to a user's mobile terminal. a step of generating first image data specifying a first guide image displayed on a screen of a display panel incorporated in a reception device of the car wash machine and displaying operation options of the car wash machine;
generating second image data specifying a second guide image that is displayed on a screen of a display panel incorporated in a user's mobile terminal and displays operation options for the car wash machine according to the composition of the first guide image;
A car wash management method comprising the steps of: generating data specifying the action selected in the second guide image; and transmitting the data to a user's mobile terminal.