JP2022022604A - Car washing management method - Google Patents

Abstract

To provide a car washing management method capable of realizing good usability when selecting operation of car washing.SOLUTION: A car washing management method includes the steps of: generating first image data that is displayed on a screen of a display panel 35 incorporated in a reception apparatus 22 of a car washer and identifies a first guidance image 37 that displays options for operation of the car washer; generating second image data that is displayed on a screen of a display panel 61 incorporated in a portable terminal 18 of a user and identifies a second guidance image 64 that displays the options for the operation of the car washer according to a composition of the first guidance image 37; and issuing a QR code that identifies the operation selected in the second guidance image 64 and transmitting the QR code to the portable terminal 18 of the user.SELECTED DRAWING: Figure 2

Description

The present invention relates to a car wash management method that generates image data that identifies a guide image that is displayed on the screen of a display panel incorporated in a user's mobile terminal and displays operation options of the car wash machine.

Patent Document 1 discloses a car wash reception system that accepts car wash reservations from a mobile terminal. The user selects a car wash option such as a car model, a car wash course, and equipment on a mobile terminal. An image that identifies the option is displayed on the screen of the display panel built into the mobile terminal.

Japanese Patent No. 5130124

The car wash machine is equipped with a reception device used for cash payment. The reception device is equipped with a car wash setting unit that selects car wash options such as vehicle type, car wash course, and equipment. In selecting the option, the operation of the mobile terminal is completely separated from the operation of the reception device. Since the operations are completely different, the user is confused about the selection of the operation of the car wash machine.

An object of the present invention is to provide a car wash management method that can realize good usability in selecting a car wash operation.

According to the first aspect of the present invention, a step of generating first image data for specifying a first guide image displayed on a screen of a display panel incorporated in a reception device of a car wash machine and displaying options for operation of the car wash machine. And the process of generating the second image data that identifies the second guide image that is displayed on the screen of the display panel incorporated in the user's mobile terminal and displays the operation options of the car wash machine according to the composition of the first guide image. , A car wash management method comprising a step of issuing a QR code specifying an operation selected in the second guide image and transmitting image data of the QR code to a user's mobile terminal is provided.

According to the second aspect of the present invention, a step of generating first image data for specifying a first guide image displayed on a screen of a display panel incorporated in a reception device of a car wash machine and displaying options for operation of the car wash machine. And the process of generating the second image data that identifies the second guide image that is displayed on the screen of the display panel incorporated in the user's mobile terminal and displays the operation options of the car wash machine according to the composition of the first guide image. , A car wash management method comprising a step of generating data specifying an operation selected in a second guide image and transmitting the data to a user's mobile terminal is provided.

According to the first aspect, when washing a car, the user operates, for example, a reception device of a car wash machine. The operation of the car wash machine can be selected according to the operation of the reception device. The car wash machine can perform a car wash based on the selected action. Prior to the car wash, the user can make a reservation for the car wash from the mobile terminal. The operation of the car wash machine can be selected according to the operation of the mobile terminal. A QR code can be issued based on the selected action. The issued QR code can be displayed on the screen of the mobile terminal. By reading the QR code, the car wash machine can perform the car wash based on the selected operation.

At this time, since the image displayed on the screen when operating the reception device and the image displayed on the screen when operating the mobile terminal are displayed in the same composition, the user can use the mobile terminal even if it is the reception device. Even if there is, the operation of the car wash machine can be selected by the same operation. Good usability can be provided.

According to the second aspect, when washing a car, the user operates, for example, a reception device of a car wash machine. The operation of the car wash machine can be selected according to the operation of the reception device. The car wash machine can perform a car wash based on the selected action. Prior to the car wash, the user can make a reservation for the car wash from the mobile terminal. The operation of the car wash machine can be selected according to the operation of the mobile terminal. Data can be generated based on the selected behavior. The generated data can be stored in the mobile terminal. By reading the data, the car wash machine can perform the car wash based on the selected operation.

At this time, since the image displayed on the screen when operating the reception device and the image displayed on the screen when operating the mobile terminal are displayed in the same composition, the user can use the mobile terminal even if it is the reception device. Even if there is, the operation of the car wash machine can be selected by the same operation. Good usability can be provided.

It is a block diagram which shows schematic structure of the car wash system which concerns on 1st Embodiment of this invention. It is a figure which shows a specific example of the 1st guide image displayed on the screen of a display panel based on the 2nd configuration data in the reception device of a car wash machine. It is a figure which shows a specific example of the 1st guide image displayed on the screen of a display panel based on the 3rd configuration data in the reception device of a car wash machine. It is a figure which shows a specific example of the 1st guide image displayed on the screen of a display panel based on the 4th configuration data in the reception device of a car wash machine. It is a figure which shows a specific example of the 2nd guide image displayed on the screen of a display panel based on the 5th configuration data in a smartphone terminal. It is a figure which shows a specific example of the 2nd guide image displayed on the screen of a display panel based on the 6th configuration data in a smartphone terminal. It is a figure which shows a specific example of the 2nd guide image displayed on the screen of a display panel based on the 7th configuration data in a smartphone terminal. It is an image which shows a specific example of a QR code displayed on the display panel of a smartphone terminal. It is a figure which shows a specific example of the image of "content confirmation" displayed based on the event data deciphered from the QR code. It is a block diagram which shows schematic structure of the car wash system which concerns on 2nd Embodiment of this invention. It is a figure which shows a specific example of the image of "content confirmation" displayed based on the event data deciphered from the QR code.

Hereinafter, an embodiment of the present invention will be described with reference to the accompanying drawings.

FIG. 1 schematically shows the configuration of the car wash system 11 according to the first embodiment of the present invention. The car wash system 11 is installed in the car wash stations (including gas stations) 12A, 12B, 12C, and is installed in the car wash machines 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, 13Ca, and the Internet 14 to wash the car in the specified operation. It is connected to the ASP server 15 connected and operated by the ASP (application service provider), the Internet terminal (user terminal) 16 connected to the Internet 14 and owned by the car wash user, and the mobile phone communication network 17. It includes a smartphone terminal (user terminal) 18 owned by a car wash user. The Internet terminal 16 is connected to the ASP server 15 via the Internet 14, for example, in response to the execution of an application program. The mobile phone communication network 17 is connected to the Internet 14 through, for example, a gateway. The smartphone terminal 18 is connected to the ASP server 15 via the mobile phone communication network 17 and the Internet 14, for example, according to the execution of the mobile application program. The ASP server 15 issues a QR code that defines the car wash operation for each car wash machine 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, 13Ca in response to a request supplied from the Internet terminal 16 or the smartphone terminal 18. Can be done. The three car wash machines 13Aa, 13Ab, and 13Ac are installed in, for example, the AA car wash place 12A. The two car wash machines 13Ba and 13Bb are installed in, for example, the BB car wash place 12B. One car wash machine 13Ca is installed in, for example, a CC car wash place 12C.

The individual car wash machines 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, 13Ca are connected to the washing device 21 for washing the vehicle and the receiving device 22 which is connected to the washing device 21 and specifies the operation of the washing device 21 according to the input instruction. And prepare. In the washing device 21, for example, a gate-shaped frame that straddles the vehicle and moves relative to the vehicle in the front-rear direction, a top brush that cleans the front surface and the upper surface of the vehicle, and left and right sides that clean the left and right sides of the vehicle. A brush, a top nozzle that blows air on the front and top surfaces of the vehicle, and side nozzles that blow air on the left and right sides of the vehicle are supported. Here, the structure of the washing device 21 is the same as that of a general car wash machine, and detailed description thereof will be omitted.

Car wash machines 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, 13Ca can be classified by model. A machine number is assigned to the car wash machines 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, and 13Ca for each model. A "car wash course" can be set for each model. The operation of the car wash machine that realizes a general car wash is specified for each "car wash course". The "car wash course" includes, for example, a "wash" course, a "shampoo" course, a "water repellent car wash" course, and a "water repellent glass coating" course. In addition, "options" that specify additional operations for each model can be set. "Options" include, for example, "side bottom washing" and "careful car washing".

Furthermore, it is permissible to change the operation corresponding to the equipment for each model. Equipment includes "non-storable door mirrors", "fender poles", "roof protrusions" such as carriers, "front protrusions" such as large fog lamps, "rear protrusions" such as rear mirrors, and "license plates shifted to the left and right". "Can be included.

The reception device 22 is connected to a processor (MPU) 27 that functions as a car wash setting means 23, a reading means 24, a collation means 25, and a determination means 26, and an image pickup signal based on an image formed on the image pickup element. The image pickup device (camera) 28 that outputs the data, the storage means 34 that is connected to the processor 27 and stores the first image data 29, the car wash reception program 31, the car wash reception database 32, and the car wash history database 33, and the processor 27. It is provided with a display panel 35 for displaying an image on a horizontally long screen, and a user interface 36 connected to the processor 27 for inputting a user's instruction toward the processor 27. The operation of the washing device 21 is designated by the operation data generated by the car wash setting means 23 or the event data acquired by the reading means 24. Details of operation data and event data will be described later. Here, the user interface 36 has a touch screen panel that identifies the coordinate values of the contacts detected on the screen for each image. The touch screen panel inputs user's instructions and data to the processor 27 based on the image displayed on the screen and the coordinate values of the contact detected on the screen.

The first image data 29 identifies a first guide image that displays options for car wash operation. The first image data 29 specifies the first configuration data that generates a standby image, the second configuration data that specifies the car wash course of the options and visually expresses the options according to the first composition, and the second configuration data that specifies the options of the options. It includes a third configuration data that visually expresses the options according to the composition and a fourth configuration data that identifies the equipment and visually expresses the equipment according to the third composition. Here, the image data also includes text data to be fitted into a predetermined composition.

As shown in FIG. 2, when the first guide image 37 is generated based on the second configuration data, the option of "car wash course" is displayed on the screen of the display panel 35. The first guide image 37 has, as options, a “wash” image 38a, a “shampoo” image 38b, a “water-repellent car wash” image 38c, a “water-repellent glass coating” image 38d, and a “shampoo set” image 38e. The image 38f of the "water-repellent car wash set" and the image 38g of the "water-repellent glass coating set" are included. The image of the radio button 39 is incorporated in each option.

As shown in FIG. 3, when the first guide image 37 is generated based on the third configuration data, the option of "option" is displayed on the screen of the display panel 35. The first guide image 37 includes, as options, an image 41a of "cleaning the lower side surface", an image 41b of "dullness / dirt removal", and an image 41c of "careful car wash". For example, the image of the check box 42 is incorporated in each option.

As shown in FIG. 4, when the first guide image 37 is generated based on the fourth configuration data, the option of "equipment" is displayed on the screen of the display panel 35. The first guide image 37 has, as options, an image 43a of the “unstorable door mirror”, an image 43b of the “fender pole”, an image 43c of the “roof protrusion”, an image 43d of the “front protrusion”, and a “rear protrusion”. The image 43e of "" and the image 43f of "the number plate shifted to the left and right" are included.

An identifier that identifies one car wash when the car wash is performed is registered in the car wash reception database 32 based on the event data acquired by the reading means 24. In the car wash history database 33, car wash history data that specifies the operation of the car wash machine is registered for each car wash. The car wash history data can be created, for example, based on control signals for the top brush, side brush, top nozzle and side nozzle. The car wash history data is associated with the corresponding identifier in the car wash reception database 32.

When the car wash reception program 31 is executed on the reception device 22, the car wash reception application operates on the reception device 22. The car wash setting means 23, the reading means 24, the collation means 25, and the determination means 26 are established in the processor 27 by the function of the car wash reception application. The car wash setting means 23 generates operation data for specifying the operation of the car wash machine designated by the user. In generating the operation data, the car wash setting means 23 displays the first guide image 37 on the screen of the display panel 35 based on the first image data 29. When the user interface 36 is operated according to the display of the first guide image 37, the operation of the car wash machine (that is, "car wash course", "option", "equipment") is designated according to the operation of the user interface 36. The operation data is transmitted to the washing device 21. The washing device 21 operates based on the operation data.

The reading means 24 decodes the QR code based on the image pickup signal output from the image pickup device 28. The event data is restored according to the decryption of the QR code. The event data identifies one car wash event (one car wash) performed by the car wash machines 13Aa, 13Ab, 13Ac, 13Ba, 13Bb, 13Ca. As will be described later, one event data includes "operator ID" data, "store ID" data, "model ID" data, "car wash machine ID" data, "car wash course ID" data, and "option ID" data. , "Equipment ID" data, "Payment amount" data, "Issue date and time" data, "Issued serial ID" data, "Member ID" data and "Member type" data.

The "operator ID" data identifies an operator (for example, a corporation) that operates an individual car wash. The "operator ID" can be composed of, for example, half-width alphanumerical characters. The "operator ID" can be given by the ASP for each operator. Individual operators can be identified based on the "operator ID".

The "store ID" data identifies individual car wash stations (including gas stations). The "store ID" can be composed of, for example, half-width alphanumerical characters. The "store ID" can be given by the ASP for each store. Each car wash can be identified based on the "store ID".

The "model ID" data specifies the model of the car wash machine. The "model ID" can be composed of, for example, half-width alphanumerical characters. The "model ID" can be given by the ASP for each model of the car wash machine. Individual models can be identified based on the "model ID".

The "car wash machine ID" data specifies the machine number for each car wash machine. The "car wash ID" can be composed of, for example, half-width alphanumerical characters. The "car wash machine ID" can be given by the car wash machine manufacturer. A serial number may be assigned to each model specified by the "model ID". In this case, the car wash identifier is formed by the combination of the "model ID" and the "car wash machine ID". Individual car wash machines can be identified based on the "car wash machine ID".

The "car wash course ID" data identifies a car wash course that can be implemented for each car wash machine. The "car wash course ID" can be composed of, for example, a hexadecimal number. The car wash course is unique to each car wash machine (or individual model). The car wash operation is specified for each car wash course. Individual car wash courses can be identified based on the "car wash course ID".

The "option ID" data is added to the car wash course for each car wash machine and identifies the implementable options. The "option ID" can be composed of, for example, a hexadecimal number. Options are set specifically for, for example, individual car wash machines (or individual models). Additional behavior is specified for each option. Individual options can be identified based on the "option ID".

The "equipment ID" data specifies the presence or absence of equipment for each specified equipment. The "equipment ID" can be composed of, for example, a hexadecimal number. Based on the "equipment ID", the presence or absence of "non-storable door mirrors", the presence or absence of "fender poles", the presence or absence of "roof protrusions" such as carriers, the presence or absence of "front protrusions" such as large fog lamps, and the presence or absence of "front protrusions" such as rear mirrors. The presence or absence of "rear protrusions" and the presence or absence of "license plates displaced to the left and right" can be specified. Since the operation of the car wash machine is changed according to the equipment, the "equipment ID" data specifies the operation of the car wash machine.

The "payment amount" data identifies the price charged to the user in providing the car wash. The "settlement amount" can be composed of, for example, half-width numbers.

The "issue date and time" data specifies the issue date and time of the QR code. The "issue date and time" can be composed of, for example, a four-digit year "YYYY", a four-digit month and day "MMDD", and a six-digit time "hhmmss".

The "issued serial ID" data identifies one car wash. The "issued serial ID" can be composed of a fixed number of consecutive digits. Individual car washes (car wash events) can be identified based on the "issued serial ID". Here, the "issued serial ID" is registered in the car wash reception database 32 as an identifier.

The "member ID" data identifies the user registered in the car wash system. The "member ID" can be composed of, for example, half-width alphanumerical characters. The "member ID" can be given by the ASP for each user. Individual users can be identified based on the "member ID".

The "membership type" data specifies the type of user. The types of users can be classified into, for example, "spot members", "prepaid members", and "monthly members". Spot members pay for the car wash each time they wash the car. Prepaid members deposit a certain amount of monetary value with the operator in advance. The price of the car wash is deducted from the monetary value deposited each time the car is washed. Here, for example, a prepaid member can purchase points equivalent to 1000 yen with a payment of 950 yen, points equivalent to 2000 yen with a payment of 1800 yen, and 5000 yen with a payment of 4250 yen. You can buy a considerable amount of points. Monthly members can wash the car an unlimited number of times by paying a fixed amount every month.

The collation means 25 compares the own machine "model ID" and the own machine "car wash machine ID" stored in the own machine with the "model ID" and "car wash machine ID" acquired by decoding the QR code. When the decoded "model ID" and "car wash machine ID" match the "model ID" and "car wash machine ID" that identify the own machine, the determination means 26 permits the car wash. If they do not match, the determination means 26 avoids car washing. The determination means 26 displays a character string such as "Cannot be handled by this car wash machine" on the screen of the display panel 35.

The ASP server 15 is connected to a processor (CPU) 47 that functions as a reception means 45 and a QR code issuing means 46, and is connected to the processor 47, and is connected to a second image data 48, a server application program 49, a car wash reservation database 51, and a car wash machine database. It includes a storage means 54 for storing the 52 and the member database 53. The storage means 54 can be configured as a large-capacity storage device such as a disk array device.

The second image data 48 identifies a second guide image that displays options for the operation of the car wash machine. The second image data 48 specifies the car wash course of the options, specifies the fifth configuration data that visually expresses the options according to the same first composition as the second configuration data, and specifies the options of the options, and uses the third configuration data. It includes a sixth configuration data that visually expresses options according to the same second composition, and a seventh configuration data that identifies equipment and visually expresses equipment according to the same third composition as the fourth configuration data. Here, the image data also includes text data to be fitted into a predetermined composition.

Event data is registered in the car wash reservation database 51. In the car wash machine database 52, "store ID" data, "model ID" data, "car wash machine ID" data, "car wash course ID" data, "option ID" data, and "equipment ID" are stored for each car wash machine. The data is registered. "Member ID" data and "member type" data are registered in the member database 53 for each individual user. In managing the car wash database 52 and the member database 53, the ASP administrator can access the storage means 54 of the ASP server 15 with an Internet terminal (not shown) connected to the Internet 14.

When the server application program 49 is executed on the ASP server 15, the car wash management application runs on the ASP server 15. The receiving means 45 and the QR code issuing means 46 are established in the processor 47 by the function of the car wash management application. The reception means 45 is connected to the Internet terminal 16 and the smartphone terminal 18 via the Internet 14, and transmits / receives text data and image data to / from the Internet terminal 16 and the smartphone terminal 18. The QR code issuing means 46 generates event data based on the text data received by the receiving means 45 and the car wash machine database 52 and the member database 53 stored in the storage means 54.

The QR code issuing means 46 issues one QR code for one event data. Here, the character string of the "operator ID", the character string of the "store ID", the character string of the "model ID", the character string of the "car wash machine ID", and the character string of the "car wash course ID" are sequentially determined by the number of characters determined individually. , "Option ID", "Equipment ID", "Payment amount", "Date and time", "Serial ID", "Member ID" The character string of "" and the character string of "membership type" are encrypted in the QR code. Therefore, the QR code includes an identifier that identifies one car wash and identifies the car wash operation.

The smartphone terminal 18 is connected to a processor (arithmetic processing unit) 56 connected to the processor 47 of the ASP server 15 to send and receive data to and from the processor 47, and is connected to the processor 56 to be connected to a car wash reservation application program (mobile application program). A memory 59 for storing image data 58 of 57 and QR code, other programs and data, a display panel 61 connected to the processor 56 to display an image on a vertically long screen, and a processor connected to the processor 56. It is provided with a user interface 62 for inputting user instructions and data toward 56. Here, the user interface 62 has a touch screen panel that identifies the coordinate values of the contacts detected on the screen for each image. The touch screen panel inputs user's instructions and data to the processor 56 based on the image displayed on the screen and the coordinate values of the contact detected on the screen. The processor 56 can be wirelessly connected to the mobile phone communication network 17 via the communication circuit 63. In addition, the processor 56 can be wirelessly connected to a WiFi router via a WiFi® circuit (not shown). The WiFi router connects the WiFi circuit to the Internet 14.

The second image data 48 is supplied to the smartphone terminal 18 from the ASP server 15. The second image data 48 may be downloaded together with the mobile application program 57 and stored in the memory 59, or may be temporarily stored in the memory 59 when the mobile application program 57 is executed.

As shown in FIG. 5, the fifth configuration data of the second image data 48 generates the second guide image 64 on the smartphone terminal 18. The option of "car wash course" is displayed on the screen of the display panel 61. The second guide image 64 has, as options, a "wash" image 65a, a "shampoo" image 65b, a "water-repellent car wash" image 65c, a "water-repellent glass coating" image 65d, and a "shampoo set" image 65e. The image 65f of the "water-repellent car wash set" and the image 65g of the "water-repellent glass coating set" are included. Each option incorporates an image of the radio button 66.

The first composition of the fifth configuration data matches the first composition of the second configuration data. Here, composition matching includes matching or similarity of arrangement (layout) of choices, matching or similarity of color scheme, matching or similarity of aspect ratio, matching or similarity of other components. The first guide image 37 based on the second configuration data is fitted in the horizontally long screen, while the second guide image 64 based on the fifth configuration data is fitted in the vertically long screen, but the first guide image 37 and the second guide are fitted. The appearance matches (or is similar) between the images 64. In addition, a vertically long screen may be used for the display panel 35 of the reception device 22.

As shown in FIG. 6, the sixth configuration data of the second image data 48 generates the second guide image 64 on the smartphone terminal 18. The screen of the display panel 61 displays the options of "option". The second guide image 64 includes an image 67a of "cleaning the lower side surface", an image 67b of "dullness / dirt removal", and an image 67c of "careful car wash". Each option incorporates, for example, an image of check box 68.

The second composition of the sixth composition data coincides with the second composition of the third composition data. Here, composition matching includes matching or similarity of arrangement (layout) of choices, matching or similarity of color scheme, matching or similarity of aspect ratio, matching or similarity of other components. The first guide image 37 based on the third configuration data is fitted in the horizontally long screen, while the second guide image 64 based on the sixth configuration data is fitted in the vertically long screen, but the first guide image 37 and the second guide are fitted. The appearance matches (or is similar) between the images 64.

As shown in FIG. 7, the seventh configuration data of the second image data 48 generates the second guide image 64 on the smartphone terminal 18. The option of "equipment" is displayed on the screen of the display panel 61. The second guide image 64 is an image 69a of the “unstorable door mirror”, an image 69b of the “fender pole”, an image 69c of the “roof protrusion”, an image 69d of the “front protrusion”, and an image 69e of the “rear protrusion”. , And the image 69f of the "license plate shifted to the left and right" is included.

The third composition of the seventh composition data coincides with the third composition of the fourth composition data. Here, composition matching includes matching or similarity of arrangement (layout) of choices, matching or similarity of color scheme, matching or similarity of aspect ratio, matching or similarity of other components. The first guide image 37 based on the fourth configuration data is fitted in the horizontally long screen, while the second guide image 64 based on the seventh configuration data is fitted in the vertically long screen, but the first guide image 37 and the second guide are fitted. The appearance matches (or is similar) between the images 64.

Similarly, the Internet terminal 16 is connected to a CPU (Central Processing Unit) that is connected to the processor 47 of the ASP server 15 and transmits / receives data to / from the processor 47, and is connected to the CPU to be connected to a car wash reservation application program or QR. A storage means for storing code image data, other programs and data, a display panel connected to the CPU to display images on the screen, and user instructions and data connected to the CPU. It suffices to have a user interface for inputting. Here, the user interface has a keyboard and a mouse. The CPU can be connected to the Internet 14 via a LAN board.

A printer 71 can be connected to the Internet terminal 16. The printer 71 can print a character string or an image on the paper surface of a printing paper based on text data or image data. Text data and image data can be supplied to the printer 71 from, for example, a CPU.

Next, the operation of the car wash system 11 will be described. For example, when the user pays for the car wash in cash, the user rides the vehicle in the target car wash (for example, AA car wash 12A) when washing the car. In the reception device 22, the first guide image 37 is displayed on the screen of the display panel 35 based on the first image data 29. For example, the standby image is switched to the "car wash course" selection according to the approach of the user. As shown in FIG. 2, the screen of the display panel 35 displays the options of the “car wash course” according to the first composition. The user selects one "car wash course" according to the operation of the user interface 36. The corresponding radio button 39 is specified in the user interface 36 for selection.

When the "Proceed to option selection screen" button 72 is tapped, the "option" options are displayed on the screen of the display panel 35 according to the second composition, as shown in FIG. The user can select one or more "options" according to the operation of the user interface 36. The corresponding check box 42 is specified in the user interface 36 for selection. If the "option" is unnecessary, the user unchecks all the check boxes 42.

When the "Proceed to equipment selection screen" button 73 is tapped, an image prompting the selection of "equipment" is displayed on the screen of the display panel 35 according to the third composition, as shown in FIG. The user selects the corresponding "equipment" according to the operation of the user interface 36. Here, when the corresponding image is tapped on the user interface 36 for selection, the color (or lightness or saturation) of the image changes. The selection of "equipment" can be visually confirmed according to the change in color.

When the "OK" button 74 is tapped, an image of "content confirmation" is displayed on the screen of the display panel 35. When the car wash set based on the operation of the user interface 36 is approved, the car wash setting means 23 executes the payment procedure. The user is urged to insert cash on the screen of the display panel 35. When cash is inserted into the reception device 22, the settlement is completed. When the payment is completed, the car wash setting means 23 supplies operation data to the wash device 21. Car wash is started. The operation of the car wash machine 17Aa is registered in the car wash history database 33 as car wash history data. Data that identifies cash settlement is linked to the car wash history data.

When the user activates the car wash reservation application (hereinafter referred to as "mobile application") in response to the execution of the mobile application program 57 on the smartphone terminal 18, the user is prompted to input the login ID and password. The mobile application is installed on the smartphone terminal 18 in advance. When the login ID and password are approved, the mobile application of the smartphone terminal 18 is connected to the car wash management application of the ASP server 15. In this way, encrypted communication is realized between the processor 56 of the smartphone terminal 18 and the processor 47 of the ASP server 15.

According to the member authentication, the QR code issuing means 46 of the ASP server 15 can recognize the "member ID" and the "member type" based on the member database 53. Here, the mobile app is provided for each individual car wash 12A, 12B, 12C. The mobile app displays an image unique to each car wash 12A, 12B, 12C on the screen of the display panel 35. The mobile application transmits "store ID" data from the smartphone terminal 18 to the ASP server 15. Therefore, the QR code issuing means 46 of the ASP server 15 can specify the "operator ID" and "store ID" based on the car wash machine database 52. The target car wash machines can be narrowed down based on the "store ID".

Users are encouraged to choose a car wash machine. The reception means 45 transmits image data (and text data) that identifies the optional car wash machines 13Aa, 13Ab, and 13Ac to the processor 56. An image of options is displayed on the screen of the display panel 61.

Based on the image, the user selects one car wash machine 13Aa. The selection is input based on the operation of the user interface 62. The selection of the car wash machine 13Aa is transmitted to the reception means 45 of the ASP server 15. Based on the selection, the QR code issuing means 46 of the ASP server 15 can specify the "model ID" and the "car wash machine ID".

When the car wash machine 13Aa is determined, the reception means 45 identifies the "car wash course ID", "option ID", and "equipment ID" assigned to the car wash machine 13Aa based on the car wash machine database 52. The receiving means 45 transmits the second image data 48 to the processor 56. The second guide image 64 is displayed on the screen of the display panel 61 based on the second image data 48. As shown in FIG. 5, the screen of the display panel 61 displays the options of the “car wash course” according to the first composition as in the first guide image 37. The user selects one "car wash course" according to the operation of the user interface 62. The corresponding radio button 66 is designated in the user interface 62 for selection. The QR code issuing means 46 of the ASP server 15 can specify the "car wash course ID" by tapping the "Proceed to option selection screen" button 76.

When the "Proceed to option selection screen" button 76 is tapped, as shown in FIG. 6, the screen of the display panel 61 displays the options of "option" according to the second composition as in the first guide image 37. To. The user selects one or more "options" according to the operation of the user interface 62. The corresponding check box 68 is specified in the user interface 62 for selection. The QR code issuing means 46 of the ASP server 15 can specify the "option ID" by tapping the "Proceed to equipment selection screen" button 77. When all the check boxes 68 of the "option" are unchecked, non-selection is specified in the "option ID".

When the "Proceed to equipment selection screen" button 77 is tapped, as shown in FIG. 7, the screen of the display panel 61 selects "equipment" according to the third composition as in the first guide image 37. Prompted. The user selects the corresponding "equipment" according to the operation of the user interface 62. Here, when the corresponding image is tapped on the user interface 62 for selection, the color (or lightness or saturation) of the image changes. The selection of "equipment" can be visually confirmed according to the change in color. The QR code issuing means 46 of the ASP server 15 can specify the "equipment ID" according to the tap of the "decision" button 78.

When the "OK" button 78 is tapped, the reception means 45 transmits image data specifying the confirmation screen of the car wash event to the processor 56. An image of "content confirmation" is displayed on the screen of the display panel 61. When the car wash event is approved based on the operation of the user interface 62, the reception means 45 executes the payment procedure. When the payment is completed, the QR code issuing means 46 registers the event data in the car wash reservation database 51. The QR code issuing means 46 issues a QR code according to the establishment of the event data. The image data of the issued QR code is transmitted to the processor 56. The image data 58 of the QR code is stored in the memory 59 of the smartphone terminal 18. Here, the image data 58 of the QR code is overwritten. When a new QR code is issued by one smartphone terminal 18, the old QR code is erased. As shown in FIG. 8, the QR code 79 can be displayed on the screen of the display panel 61.

When washing a car, the user rides the vehicle at the target car wash 12A. At this time, the user brings the smartphone terminal 18. When a car wash is reserved from the Internet terminal 16, the QR code printed out by the printer 71 may be brought. The QR code 79 displayed on the screen is held by the image pickup device 28 of the reception device 22. The reading means 24 decodes the QR code 79 from the image pickup signal of the image pickup device 28. Event data is restored. Event data is temporarily stored in memory.

The collation means 25 has a "model ID" and a "car wash machine ID" (car wash machine identifier) obtained by deciphering the own machine "model ID" and the own machine "car wash machine ID" (car wash machine identifier that identifies the own machine). ). When the car wash machine identifier obtained by decoding matches the car wash machine identifier that identifies the own machine, the determination means 26 permits the car wash. If they do not match, the reception device 22 notifies the user that the car cannot be washed. The display panel 35 of the reception device 22 displays the character string "Cannot be handled by this car wash machine" on the screen.

When the car wash is permitted, the reception device 22 displays an image of "content confirmation" on the screen of the display panel 35. When the content of the car wash event is approved in response to the operation of the user interface 36, the car wash is started. The reception device 22 extracts the "issued serial ID" from the event data. The "issued serial ID" is registered in the car wash reception database 32. The operation of the car wash machine 13Aa is registered in the car wash history database 33 as car wash history data. Here, the car wash history data is associated with the registered "issued serial ID". In this way, the event data can be verified based on the actual car wash history. If the car wash is canceled halfway, the corresponding "issued serial ID" is deleted from the car wash reception database 32. In this way, if the car wash is not completed, the same QR code 79 can be used again.

In the present embodiment, the user operates the reception device 22 of the car wash machine 17Aa when washing the car. The operation of the car wash machine 17Aa can be selected according to the operation of the reception device 22. The car wash machine 17Aa can perform a car wash based on the selected operation. On the other hand, prior to the car wash, the user can make a reservation for the car wash from the smartphone terminal 18. The operation of the car wash machine 17Aa can be selected according to the operation of the smartphone terminal 18. The QR code 79 can be issued based on the selected action. The issued QR code 79 can be displayed on the screen of the smartphone terminal 18. By reading the QR code 79, the car wash machine 17Aa can wash the car based on the selected operation.

At this time, since the image displayed on the screen of the display panel 35 when operating the reception device 22 and the image displayed on the screen of the display panel 61 when operating the smartphone terminal 18 are displayed in the same composition, the user. Can select the operation of the car wash machine 17Aa by the same operation regardless of whether it is the reception device 22 or the smartphone terminal 18. Good usability can be provided.

In the present embodiment, the operation of the car wash machine can be changed when the image of "content confirmation" is displayed based on the event data decoded from the QR code. As shown in FIG. 9, for example, when the "equipment change" button 82 is tapped on the "content confirmation" screen 81, the "equipment" is displayed on the screen of the display panel 35 as shown in FIG. Choices are displayed. Here, the first screen reproduces the selection that is restored with the event data. Therefore, even if the user accidentally taps the "equipment change" button 82, the "content confirmation" screen 81 can be restored while maintaining the selection specified in the event data. The trouble of reselection after an erroneous operation can be avoided. Good operability can be realized in the reception device 22. On the other hand, the user can reselect "equipment" based on the selection specified in the event data.

In displaying the options of "equipment", the "equipment clear" button 83 may be installed on the screen of the display panel 35. When the "Clear Equipment" button 83 is tapped, all selections are cleared on the screen of the display panel 35. The user can select "equipment" from scratch. Operability can be improved in modifying the selection.

Further "unsettled flag" data may be set (may be added) to the event data. The "unsettled flag" data identifies the completion or incompleteness of the settlement. For example, when the settlement is completed, the "0 (zero)" value is written in the "unsettled flag" data. If the settlement has not been completed, a "1" value is written in the "unsettled flag" data. In issuing the QR code, the QR code issuing means 46 of the ASP server 15 determines whether the settlement procedure is completed or not. In establishing the "unsettled flag", the spot member's smartphone terminal 18 may display an image for selecting payment or unsettled on the screen of the display panel 61 according to the function of the mobile application. Settled or unsettled can be selected depending on the operation of the user interface 62. When the reception device 22 of the car wash machine confirms "payment" in the event data according to the decoding of the QR code 79, the car wash is started as it is. When "unsettled" is confirmed in the event data, the reception device 22 displays an image prompting cash settlement on the screen of the display panel 35. The user can complete the payment by inserting cash into the reception device 22. When the cash payment is confirmed by the reception device 22 in this way, the car wash is started.

FIG. 10 schematically shows the configuration of the car wash system 11a according to the second embodiment of the present invention. Here, each reception device 22 is connected to the ASP server 15 via the Internet 14. The event data registered in the car wash reservation database 51 is supplied from the ASP server 15 to the reception device 22. At least the "issued serial ID" data is stored in the storage means 34 according to the supply of the event data. The reception device 22 may be supplied with the event data corresponding to the "model ID" and the "car wash machine ID". The reception device 22 compares the "issued serial ID" data supplied from the ASP server 15 with the "issued serial ID" data obtained by decoding the QR code. If any one of the "issued serial ID" data supplied from the ASP server 15 matches the "issued serial ID" data obtained by decrypting the QR code, the determination means 26 permits the car wash. At this time, the receiving device 22 may erase the "issued serial ID" data supplied from the ASP server 15. When the car wash is completed, the reception device 22 can notify the ASP server 15 of the completion of the car wash. In this way, the ASP server 15 can execute the payment process after the car wash is completed.

If the "issued serial ID" data obtained by decoding the QR code does not match any one of the "issued serial ID" data supplied from the ASP server 15, the determination means 26 avoids car washing. The determination means 26 displays a character string such as "Cannot be handled by this car wash machine" on the screen of the display panel 35.

In the present embodiment, the "car wash course" and "option" can be changed when the image of "content confirmation" is displayed based on the event data decoded from the QR code. As shown in FIG. 11, for example, when the “course change” button 84 is tapped on the “content confirmation” screen 81, the second composition is displayed on the screen of the display panel 35 as shown in FIGS. 2 and 3. And the first guide image 37 is presented according to the third composition. Here, the first screen reproduces the selection that is restored with the event data. Therefore, even if the user accidentally taps the "Course change" button 84, the "content confirmation" screen 81 can be restored while maintaining the selection specified in the event data. The trouble of reselection after an erroneous operation can be avoided. Good operability can be realized in the reception device 22. On the other hand, the user can reselect the "car wash course" or "option" based on the selection specified in the event data.

In addition, in displaying the options of the "option", the "clear option" button may be installed on the screen of the display panel 35. When the "Clear Option" button is tapped, all selections are cleared on the screen of the display panel 35. The user can select "option" from scratch. Operability can be improved in modifying the selection.

13Aa ... car wash machine, 13Ab ... car wash machine, 13Ac ... car wash machine, 13Ba ... car wash machine, 13Bb ... car wash machine, 13Ca ... car wash machine, 18 ... mobile terminal (smartphone terminal), 22 ... reception device, 29 ... first image data , 35 ... Display panel (embedded in the reception device), 37 ... 1st guide image, 48 ... 2nd image data, 61 ... Display panel (incorporated in the mobile terminal), 64 ... 2nd guide image, 79 ... QR code ..

Claims (2)

The process of generating the first image data that identifies the first guide image that is displayed on the screen of the display panel built into the reception device of the car wash machine and displays the operation options of the car wash machine.
The process of generating the second image data that identifies the second guide image that is displayed on the screen of the display panel incorporated in the user's mobile terminal and displays the operation options of the car wash machine according to the composition of the first guide image.
A car wash management method comprising a step of issuing a QR code specifying an operation selected in the second guide image and transmitting image data of the QR code to a user's mobile terminal. The process of generating the first image data that identifies the first guide image that is displayed on the screen of the display panel built into the reception device of the car wash machine and displays the operation options of the car wash machine.
The process of generating the second image data that identifies the second guide image that is displayed on the screen of the display panel incorporated in the user's mobile terminal and displays the operation options of the car wash machine according to the composition of the first guide image.
A car wash management method comprising a step of generating data specifying an operation selected in a second guide image and transmitting the data to a user's mobile terminal.

Images