JP7206136B2 - ORDER MANAGEMENT DEVICE, ORDER MANAGEMENT SYSTEM AND PROGRAM - Google Patents

Description

The present invention relates to an order management device, an order management system, and a program.

A typical order management system used in a restaurant or the like comprises, for example, multiple input devices, multiple printers, and an order management device that controls them. The order information input from the input device is registered in the order management device, and a slip showing the order information is printed by each predesignated printer. Usually, the cooking instructions based on the order information input to the input device are printed by a printer installed near the person in charge of cooking according to the type of dish included in the cooking instructions. In addition, the customer slip used for accounting is printed by a printer installed in the waiting area of the waiter at the table of the customer who placed the order.

On the other hand, in restaurants and the like, the number of customers fluctuates depending on the time of day, and there are times when the number of customers is small. During such hours, it is common to operate a restaurant or the like with a small number of employees. Therefore, during such hours, the number of cooks and serving staff may be reduced. In such a case, if the order information is distributed to multiple printers and the slips are printed on multiple printers, as in the case of a large number of employees, the food preparation staff and the catering staff are installed in remote locations. There is a problem that it is very inconvenient (inefficient) and burdens the work because it is necessary to check multiple printers.

Therefore, in the system described in Patent Document 1, by setting the output device to a sleep state by a sleep switch, the output destination is changed to a predetermined alternative device, and as a result, restaurants, etc. can be operated with a small number of output devices. so that it can be operated.

JP-A-8-287361

By the way, in the system described in Patent Document 1, when a plurality of menu items are ordered, slips that should have been output to multiple printers are output to a single printer, and the number of slips is reduced. Due to the large number, it is easy for cooking leaks to occur.

Also, the format of the slip output to the operating printer will be printed according to the format used when outputting to the original printer. As a result, slips in various formats are printed in series, making it difficult to see the slips.

Further, in the system described in Patent Document 1, in order to set the output device to the sleep state, a worker or the like operates the sleep switch of the output device. Therefore, when the output device fails, the output destination cannot be changed from the output device to the alternative device.

The present invention has been made in view of the above points, and by printing slips together on one sheet according to a menu, it is possible to control the printers to be operated according to the number of staff members, and to prevent cooking leaks. An object of the present invention is to provide an order management device, an order management system, and a program that eliminate the

According to the present invention, a communication unit that communicates with a plurality of printers, an acquisition unit that receives input of pause information of a printer to be paused among the plurality of printers, and the printer that instructs printing of slip information are predetermined for each product. and if the printer predetermined for the ordered product is the printer for which the hibernation information input by the acquisition unit is set, the printer to be changed to that is determined according to the hibernation information is used. and a print instruction unit that instructs the printer changed by the change unit to print slip information of the printer for which pause information is set, wherein the print instruction unit is configured to: When the ordered product includes a product group consisting of a plurality of products for which it is predetermined to instruct the plurality of printers to print slip information, the product group is displayed according to the suspension information. A slip and a slip displaying products not included in the product group are separately instructed to be printed.

According to the present invention, it is possible to provide an order management device that can control printers to be operated in accordance with the number of staff members and eliminate cooking omissions by printing all slips on one sheet according to a menu. It becomes possible.

Further, according to the present invention, the order management apparatus includes a clocking unit that clocks the current date and time, and the obtaining unit selects at least a time zone, a day of the week, a holiday, a date, and a combination thereof for the printer to be suspended. Receiving an input of pause information including any one, the change unit receives the pause information received by the acquisition unit and the information on the date and time when the order information of the ordered product is input. Change to the printer you want to use among multiple printers.

According to the present invention, it is possible to set printers to be inactive depending on the time of day, etc., and to provide an order management apparatus capable of efficiently obtaining slips with a limited number of staff. .

Further, in the present invention, the acquisition unit receives the change destination printer together with the hibernation information of the printer to be hibernated.

According to the present invention, when setting pause information, it is possible to set a change destination printer together, and the change destination printer can be set more flexibly than setting the change destination printer in advance. It is possible to provide an order management device capable of

The present invention further includes a printer monitoring unit that detects a power state of each of the plurality of printers. , and the change unit changes to use the destination printer determined according to the hibernation information of the printer.

According to the present invention, it is possible to set pause information simply by turning off the power supply of the printer, thereby facilitating the setting of pause information and enabling flexible setting of pause information. can be provided.

Further, the present invention is an order management system comprising an order management device, and a plurality of printers connected to the order management device for printing slip information of the ordered product, wherein the printer includes the a printing unit for printing slip information instructed to be printed by the print instructing unit;

According to the present invention, it is possible to provide an order management system capable of controlling printers to be operated according to the number of staff members and eliminating cooking omissions by printing slips together on one sheet according to a menu. It becomes possible.

Further, according to the present invention, a computer comprises: a clocking unit that clocks the current date and time; an acquisition unit that receives input of pause information of a printer to be paused among a plurality of printers; If the printer predetermined for the ordered product is a printer for which suspension information input by the acquisition unit is set, the change destination is determined according to the suspension information. and the ordered product includes a product group consisting of a plurality of products for which it is predetermined to instruct the plurality of printers to print slip information, Instructing the printer changed by the change unit to print slip information separately for a slip displaying the product group and a slip displaying products not included in the product group according to the pause information. function as a print instructing unit.

According to the present invention, it is possible to control the printers to be operated according to the number of staff members and to provide a program that eliminates cooking omissions by printing all slips on one sheet according to the menu. Become.

According to the present disclosure, an order management device, an order management system, and an order management system that can control printers to be operated according to the number of staff members and eliminate cooking omissions by printing all slips on one sheet according to a menu. and programs can be provided.

1 is a schematic configuration diagram of an order management system according to an embodiment of the present invention; FIG. 1 is a schematic block diagram of an input device according to an embodiment of the invention; FIG. 1 is a schematic block diagram of an order management device according to an embodiment of the present invention; FIG. 1 is a schematic block diagram of a printer according to an embodiment of the invention; FIG. It is a block diagram showing an example of the functional configuration of the order management device according to the embodiment of the present invention. It is a figure which shows an example of the menu information which concerns on embodiment of this invention. It is a figure which shows an example of the output destination management table which concerns on embodiment of this invention. FIG. 2 is a diagram showing an example of a slip output destination and a printed slip according to the embodiment of the present invention; FIG. 7 is a diagram showing another example of a slip output destination and a printed slip according to the embodiment of the present invention; FIG. 7 is a diagram showing another example of a slip output destination and a printed slip according to the embodiment of the present invention; 5 is a flow chart showing slip output control in this embodiment.

An example of an embodiment of the present invention will be described below with reference to the drawings. In each drawing, the same or equivalent components and portions are given the same reference numerals. Also, the dimensional ratios in the drawings are exaggerated for convenience of explanation, and may differ from the actual ratios.

FIG. 1 is a diagram showing an example of a schematic configuration of an order management system 10 according to this embodiment.
As shown in FIG. 1, an order management system 10 according to the present embodiment is housed in a store such as a restaurant. It has

Note that the order management device 200 is not limited to being installed inside the store, and may be installed outside the store by being connected to the input device 100 and the printer 300 via the Internet line or the like.

The input device 100 is a device used by a store clerk or a customer when ordering merchandise. The input device 100 communicates with the order management device 200 via wireless communication such as a wireless LAN (Local Area Network) or the Internet.
Here, the information that the input device 100 transmits to the order management device 200 includes information on the number of customers and tables, the number of the ordered menu, the name of the menu, its quantity, and date and time information indicating the date and time when the order was input. and other order information.
Note that the input device 100 is not limited to communicating with the order management device 200 via wireless communication, and may communicate with the order management device 200 via a wired network.

In the present embodiment, the order management device 200 controls the printer 300 to print a customer order slip and a cooking order according to the order information and the like input from the input device 100 .

The printer 300 is a device for printing customer slips used for accounting, cooking slips used for cooking in the kitchen, and the like. The printer 300 communicates with the order management device 200 via wireless communication such as a wireless LAN or the Internet.
Information transmitted from the order management device 200 to the printer 300 is a slip image or the like, which is information for printing a customer slip or a cooking slip.
Note that the printer 300 is not limited to communicating with the order management device 200 via wireless communication, and may communicate with the order management device 200 via a wired network.

(Input device 100)
FIG. 2 is a block diagram of the input device 100 according to this embodiment.
As shown in FIG. 2, the input device 100 according to the present embodiment includes a CPU (Central Processing Unit) 101, a ROM (Read Only Memory) 102, a RAM (Random Access Memory) 103, a communication section 104, an input section 105, A display unit 106 is provided.
Each component is communicatively connected to each other via a bus 107 .

A CPU 101 is a central processing unit that executes various programs and controls each section.
That is, the CPU 101 reads a program from the ROM 102 and executes the program using the RAM 103 as a work area. The CPU 101 performs control of each configuration and various arithmetic processing based on programs recorded in the ROM 102 .

In this embodiment, the ROM 102 stores menu information on menus that can be ordered, a program for executing order reception processing, and the like.
In addition, the CPU 101 generates display information according to the operation of the input device 100 by the user of the order management system 10 (store clerk or customer), and causes the display unit 106 to display the information.

The ROM 102 stores various programs including an operating system and various data.
The RAM 103 temporarily stores programs or data as a work area.
The communication unit 104 communicates with other devices such as the order management apparatus 200, and transmits input information input from the CPU 101 to the order management apparatus 200 via a wireless LAN or the like. It outputs to the CPU 101 information received from the order management device 200 via the Internet.

The input unit 105 includes a keyboard, a touch switch, a numeric keypad, and a pointing device such as a mouse, and is used for various selections and inputs.
In the present embodiment, the input information input by the input unit 105 includes the number of customers, table information, the number of the ordered menu, the menu name, the quantity, and the date and time when the order was input. Order information such as information is included.
The display unit 106 is, for example, a liquid crystal display, and displays various information under the control of the CPU 101 .
Further, the display unit 106 may employ a touch panel system and function as the input unit 105 .

(Order management device 200)
FIG. 3 is a block diagram of the order management device 200 according to this embodiment.
As shown in FIG. 3, the order management apparatus according to this embodiment includes a CPU 201, a ROM 202, a RAM 203, a storage section 204, a communication section 205, an input section 206, and a display section 207.
Each component is communicatively connected to each other via a bus 208 .

A CPU 201 is a central processing unit that executes various programs and controls each section.
That is, the CPU 201 reads a program from the ROM 202 or the storage unit 204 and executes the program using the RAM 203 as a work area. Based on the programs recorded in the ROM 202 or the storage unit 204, menu information on orderable menus (see FIG. 6), and various information such as an output destination management table for each printer 300 (see FIG. 7), the CPU 201 Control of the above components and various arithmetic processing are performed. Also, the CPU 201 creates a slip image based on the order information and the like input from the input device 100 and instructs the selected printer 300 to print it.

In the present embodiment, the ROM 202 or the storage unit 204 stores a program for executing slip printing processing, menu information on orderable menus (see FIG. 6), and an output destination management table for each printer 300 (see FIG. 7). etc. is stored.

In addition, the CPU 201 displays display information in response to an operation on the input device 100 by a user of the order management system 10 (store clerk or customer) and an operation of the input unit 206 by a user of the order management device 200 (store clerk). is generated and displayed on the display unit 207 .

The ROM 202 stores various programs including an operating system and various data.
The RAM 203 temporarily stores programs or data as a work area.
As the storage unit 204, for example, an HDD (Hard Disk Drive), SSD (Solid State Drive), flash memory, or the like is used.

Here, the programs stored in the ROM 202 or the storage unit 204 may be installed in the order management device 200 in advance. Alternatively, the program may be stored in a non-volatile storage medium or distributed via a network and installed in the order management device 200 as appropriate. Examples of non-volatile storage media include CD-ROMs (Compact Disk Read Only Memory), DVD-ROMs (Digital Versatile Disk Read Only Memory), USB (Universal Serial Bus) memories, memory cards, and the like. be.

The communication unit 205 communicates with other devices such as the input device 100 and the printer 300, and outputs information received from the input device 100 and the printer 300 via a wireless LAN or the like to the CPU 201, and inputs information from the CPU 201. The received input information is transmitted to the input device 100 and the printer 300 via a wireless LAN or the like.

An input unit 206 includes a pointing device such as a mouse and a keyboard, and is used for various inputs.
Information input by the input unit 206 includes pause information of the printer 300 in the present embodiment.
Pause information will be described later with reference to FIG.

The display unit 207 is, for example, a liquid crystal display, and displays various information under the control of the CPU 201 .
Further, the display unit 207 may employ a touch panel system and function as the input unit 206 .

(Printer 300)
FIG. 4 is a block diagram of the printer 300 according to this embodiment.
As shown in FIG. 4, printer 300 according to this embodiment includes CPU 301 , ROM 302 , RAM 303 , communication section 304 , display section 305 and printing section 306 .
Each component is communicably connected to each other via a bus 307 .

A CPU 301 is a central processing unit that executes various programs and controls each section.
That is, the CPU 301 reads a program from the ROM 302 and executes the program using the RAM 303 as a work area. The CPU 301 performs control of the above components and various arithmetic processing based on programs recorded in the ROM 302 .

The CPU 301 also generates display information according to information from the communication unit 304 and causes the display unit 305 to display the information.
The CPU 301 causes the printing unit 306 to print the slip image received from the order management device 200 .

In the present embodiment, the order management device 200 creates the slip image, but the present invention is not limited to this. can be

The ROM 302 stores various programs including an operating system and various data.
The RAM 303 temporarily stores programs or data as a work area.
The communication unit 304 communicates with other devices such as the order management device 200, and outputs information received from the order management device 200 via a wireless LAN or the like to the CPU 301, and also receives input information input from the CPU 301. is transmitted to the order management device 200 via a wireless LAN or the like.

The display unit 305 is, for example, a liquid crystal display, and displays various information under the control of the CPU 301 .
A printing unit 306 controls a printing mechanism to print a slip. The printing mechanism consists of a print head that prints on paper, a roller that feeds the paper, and a movable cutter blade and a fixed blade that cuts the paper.

The printer 300 in the present embodiment includes a first printer that prints customer slips used for accounting, a second printer that is installed in the kitchen for buckwheat dishes and prints cooking slips for soba dishes, and a printer that prints the cooking slips for tempura dishes. Printer No. 3 is installed in the corresponding kitchen to print cooking slips for tempura, Printer No. 4 is installed in the kitchen corresponding to sushi and sashimi to print cooking slips for sushi and sashimi, Drinks・A kitchen for desserts is equipped with a No. 5 printer that prints cooking slips for drinks and desserts.

When executing the above program, the order management device 200 implements various functions using the above hardware resources.
A functional configuration realized by the order management device 200 will be described.
FIG. 5 is a block diagram showing an example of the functional configuration of the CPU 201 of the order management device 200. As shown in FIG.

As shown in FIG. 5, the order management device has an acquisition unit 210, a reception unit 220, a clock unit 230, a change unit 240, and a print instruction unit 250 as functional configurations. Each functional configuration is realized by the CPU 201 reading and executing a program stored in the ROM 202 or the storage unit 204 .

(Acquisition unit 210)
The acquisition unit 210 acquires the pause information of the printer 300 to be paused among the plurality of printers 300 input by the input unit 206 .
Specific pause information will be described later with reference to FIG.

(Receiver 220)
The receiving unit 220 receives information such as order information of the ordered menu from the input device 100 received by the communication unit 205 .

(Timer unit 230)
The clock unit 230 clocks the current date and time.

(Change unit 240)
If it is determined in advance that the ordered menu instructs the printer 300 for which the input hibernation information is set among the plurality of printers 300 to print, the changing unit 240 The printer 300 is changed to use a predetermined destination printer 300 .

The printer 300 to be used is changed by referring to the pause information each time a slip is instructed to be printed. Alternatively, the change may be stored, and printing may be performed on the changed printer without referring to the pause information.

(Print instruction unit 250)
The print instructing unit 250 instructs the printer 300 predetermined by the ordered menu to print the slip information. 300 is instructed to print the slip information of the printer 300 in which the pause information is set.

Specifically, the print instructing unit 250 selects a product group consisting of a plurality of products for which it is predetermined to instruct a plurality of printers to print slip information for the ordered product. is included, the slip image is created separately for a slip displaying a set menu according to the pause information and a slip displaying a product not included in the set menu (a single item menu in this embodiment), and a print instruction is issued. I am trying to

That is, a process is performed in which the products included in the set menu are grouped into one slip, and the slips for displaying the single-item menu are grouped into one slip.
Specific processing will be described later with reference to FIGS. 8 to 10. FIG.

Next, the printer 300 to which a print instruction is issued will be described with reference to FIGS. 6 and 7. FIG.
FIG. 6 is a diagram showing an example of menu information in this embodiment.
FIG. 7A is a diagram showing an example of the output destination management table in this embodiment.

In FIG. 7A, the menu information shown in FIG. 6 predetermines the printer 300 to which the cooking slip is instructed to be printed according to the ordered menu.
For example, as shown in FIG. 6, for the set menu "Tempura Zaru Sushi Set", the customer slip is the first printer, and for the cooking slip, "Soba" included in the "Tempura Zaru Sushi Set" is the second printer. Printers are set so that "tempura" is output to the 3rd printer, "sushi" is output to the 4th printer, and "coffee" is output to the 5th printer.

As shown in FIG. 6, for the set menu "Momiji", the customer slip is printed on the first printer, and for the cooking slip, "Sashimi" included in "Momiji" is printed on the fourth printer, and "Tempura" is printed on the third printer. It is set to output to a printer, respectively.

Further, as shown in FIG. 6, the single item menu "assorted sashimi" is set so that the customer slip is output to the first printer and the cooking slip is output to the fourth printer.
Similarly, for the single item menu "Coffee", the customer slip is output to printer 1 and the cooking slip is output to printer 5, respectively. The cooking slip is output to the 5th printer, and the single item menu "Orange Juice" is output to the customer slip to the 1st printer, and the cooking slip is output to the 5th printer. It is set to output customer slips to the first printer and cooking slips to the fifth printer.

Here, the printer used for each menu is defined by the menu code.
For example, the number at the end of the menu code is set to be the number of the printer to be used.
Also, in the case of set menus, by specifying the printer to be used for the branch number, if the menu code matches, it will be possible to determine that it is a set menu rather than a single item menu, and the printer to be used should also be specified. making it possible.
Note that the setting of the printer to be used and the determination of the set menu are not limited to such menu codes, and may be set in any way.

A detour destination is also predetermined in case the printer 300 cannot be used due to running out of slip paper or malfunction.
Specifically, as shown in FIG. 7A, the 1st printer is the 2nd printer, the 2nd printer is the 3rd printer, the 3rd printer is the 4th printer, the 4th printer is the 5th printer, and the 5th printer. are set to be bypassed to the second printer, respectively. If the bypass destination printer is no longer available, it is set to bypass to the next numbered printer.
Although the setting of the detour destination shown in FIG. 7A is set so as not to detour to the first printer, it is not limited to this, and may be detoured to the first printer.

In addition, in the output destination management table, the printer 300 to be changed to when hibernation information is set is also set.
Note that the destination printer 300 may be set in advance, or may be set together when the hibernation information is set.
In the present embodiment, the pause information is a period of rest within a day, as shown in FIGS. 7B, 7C, and 7D.

Specifically, in the example shown in FIG. 7B, during the opening hours of 11:00 to 17:00 (lunchtime), only printers 1 and 2 are operated, and printers 3 and 4 are operated. Printer No. 5 and Printer No. 5 change the output destination to Printer No. 2 and pause. Printers No. 3, No. 4, and No. 5 are set to be used after 17:00 (dinner time) (time zone control 1).

In the example shown in FIG. 7C, during the opening hours of 11:00 to 17:00 (lunchtime), printer 3 outputs to printer 4, and printer 5 outputs to printer 2. Redirect and pause. Printers 3 and 5 are set so that they are not used during the opening hours of 11:00 to 17:00 (lunch time), but are used after 17:00 (dinner time). (Time zone control 2).

Also, in the example shown in FIG. 7(D), the pause time zone is different from that in FIG. 7(B). The printer, printer No. 4, and printer No. 5 change the output destination to the printer No. 2 and pause. Printers 3, 4, and 5 are set to be used from 11:00 to 13:00, which is the opening time, and after 17:00 (dinner time) (time zone control 3).

The number 1 printer is the printer that prints customer slips that are handed over to the customer and referenced during checkout, so it is set so that pause information cannot be entered. The pause information may be input even by the first printer that prints the .

In the present embodiment, this pause pattern is created in advance as time period control 1 or time period control 2 and stored in storage unit 204. When inputting pause information through input unit 206, time period control 1 Alternatively, the setting can be made by calling the time zone control 2.
It should be noted that it is not limited to the case where the pause pattern is stored, and the pause time period for each printer 300 may be input each time the pause information is input.

Also, the time slot to be input may be a time slot for use instead of a rest time slot.
In this case, referring to FIG. 7(B), the time zone control columns for printers 1 and 2 show all business hours from 11:00 to 23:00, printers 3 and 4. , 5 printer is set to be used from 17:00 to 23:00 in the time zone control column.

In the present embodiment, the pause information is a period of rest within a day as shown in FIG. 7, but is not limited to this. It is permissible to set rest information according to the date, such as not to rest on weekdays, to change the time zone of rest between weekdays and holidays, and to treat specific days as weekdays even if they are holidays. It may be set.
Alternatively, the rest information may be set by turning off the printer 300 that is not in use. In this case, the functional configuration of the order management apparatus 200 further includes a printer monitoring unit (not shown) that detects the power status of each of the plurality of printers 300, and the printer monitoring unit is powered off. When the printer 300 in the state is detected, it is determined that the printer 300 is in the hibernation state. Then, the changing unit 240 changes to use the new printer determined according to the suspension information of the printer 300 . Here, for example, the printer monitoring unit transmits a signal from the order management device 200, or transmits a signal to the order management device 200 at a predetermined timing when the power of the printer 300 is turned on or off. The status of the power supply of the printer 300 is monitored by, for example, receiving data.
Also, by inputting information about holding an event in the neighborhood of the store, the customer base of the event and the increase in the number of visitors to the store may be estimated, and the operating printers 300 may be adjusted as suspension information.

In addition, the rest information may be set in conjunction with the attendance record of the store clerk.
For example, when a clerk in charge of cooking comes to work and inserts a time card into the time recorder, the time recorder transmits the attendance record to the order management device 200, and the order management device 200 stores the information in the kitchen of the clerk in charge of cooking. When the time card is inserted into the time recorder when the clerk in charge of cooking returns home, the order management device 200 receives the order management device 200 from the time recorder. A work attendance record is transmitted, and the order management device 200 inputs suspension information to the printer 300 installed in the kitchen of the clerk in charge of cooking, so that the slip is not printed.

Hereinafter, a specific example of the processing when a time period is set as the pause information will be described with reference to FIGS. 8 to 10. FIG.
First, a case in which the time slot for which the pause information is set is not set will be described with reference to FIG. 8 .

For example, when one order is placed for each of the set menu "Tempura Sushi Set" and the single item menus "Assorted Sashimi", "Coffee", and "Anmitsu", the output destination management shown in FIG. According to the table, the first printer will create a customer slip image to print "Tempura sushi set", "Assorted sashimi", "Coffee", and "Anmitsu", and print instructions. .

In addition, in the cooking slip, the second printer is "soba" included in the "tempura sushi set", the third printer is "tempura" included in the "tempura sushi set", and the fourth printer is " "Sushi" included in the Tenzaru Sushi Set", "Assorted Sashimi" which is a single item menu, "Coffee" included in the "Templar Sushi Set" and "Coffee" which is a single item on the 5th printer. , and "anmitsu" are printed in strips, and a printing instruction is issued.

Also, as pause information, the processing when printers 3, 4, and 5 shown in FIG. 7B are set not to be used from 11:00 to 17:00 9 will be used for explanation.

For example, if one order is placed for each of the set menu "Tempura Sushi Set" and the single item menus "Assorted Sashimi", "Coffee", and "Anmitsu", the output destination management shown in FIG. According to the table, the first printer will create a customer slip image to print "Tempura sushi set", "Assorted sashimi", "Coffee", and "Anmitsu", and print instructions. .

In addition, in the cooking slip, printer 2 prints "soba,""tempura,""sushi," and "coffee" included in the "tempura sushi set" as a cooking slip for the set menu on one sheet. A slip image is created and a print instruction is given. In addition, as a cooking slip for a single item menu not included in the set menu, a slip image is created so that the single item menu "Sashimi Platter", "Coffee", and "Anmitsu" are printed on one sheet, and the print instruction is given. be done.
That is, when a set menu and an a la carte menu are ordered, the cooking slip is set to be printed separately for the set menu and for the a la carte menu.

Then, as shown in FIG. 9, "tempura" is set to be printed by printer 3, "sushi" is set to be printed by printer 4, and "assorted sashimi" is printed. "Coffee" and "Anmitsu", which are originally set to be printed on printer 5, are printed on printer 2 according to the detour destination setting in the output destination management table. is done.

In the case of a menu that is determined to be printed by the printer 300 for which pause information is set, a predetermined printer, for example, the second printer, is selected regardless of the setting of the bypass destination in the output destination management table. All of them may be printed.

Next, FIG. 10 will be used for the processing when printers 3 and 5 are set not to be used between 11:00 and 17:00, as shown in FIG. 7C, as pause information. to explain.

For example, when one order is placed for each of the set menu "Tempura Sushi Set" and the single item menus "Assorted Sashimi", "Coffee", and "Anmitsu", the output destination management shown in FIG. 7(C) is performed. According to the table, the first printer will create a customer slip image to print "Tempura sushi set", "Assorted sashimi", "Coffee", and "Anmitsu", and print instructions. .

In addition, for the cooking slip, printer 2 creates a slip image so that "soba" and "coffee" included in the "tempura zaru sushi set" are printed on one sheet as a cooking slip for the set menu. A print instruction is given. Also, for "sushi" and "tempura" included in the "tempura zaru sushi set", a slip image is created so that it can be printed by the No. 4 printer, and a printing instruction is issued.

In addition, as a cooking slip for a single item menu not included in the set menu, a slip image is created so that the single item menu "Coffee" and "Anmitsu" are printed on one sheet by the second printer, and a print instruction is given. A slip image is created so that the "assorted sashimi" will be printed by the No. 4 printer, and a print instruction is given.

Here, as shown in FIG. 10, "Tempura", which is originally set to be printed on the 3rd printer, is printed on the 4th printer according to the setting of the bypass destination in the output destination management table. is created and a print instruction is issued. Also, "Coffee" and "Anmitsu", which are originally set to be printed on printer 5, are printed on printer 2 according to the detour destination setting in the output destination management table. A print instruction is given.

In the case of a menu that is determined to be printed by the printer 300 for which pause information is set, a predetermined printer, for example, the second printer, is selected regardless of the setting of the bypass destination in the output destination management table. All of them may be printed.

Next, the operation of the order management device 200 will be described.
FIG. 11 is a flow chart showing the flow of slip printing processing by the order management device 200. As shown in FIG. The CPU 201 reads out a program from the ROM 202 or the storage unit 204, develops it in the RAM 203, and executes it, thereby performing slip printing processing.

First, the CPU 201 determines whether order information has been set from the input device 100 in step S100. If it is determined that the order information has been set, the process proceeds to the next step S101, and if it is not determined that the order information has been input, the process returns to step S100.

In step S101, the printer 300 for printing is selected by referring to the output destination management table from the menu information included in the input order information. Then, the process proceeds to the next step S102.

In step S102, it is determined whether pause information has been set for the printer selected in step S101. That is, it is determined whether or not the date and time information indicating the date and time when the order information is input is included in the time period for which the rest information is set. If it is not determined that the time period for which the rest information is set is included, the process proceeds to the next step S103.
In step S103, the normal print destination printer 300 in the output destination management table selected in step S101 is not changed, and the selection continues as it is. Then, the process proceeds to the next step S109.

On the other hand, in step S102 described above, when it is determined that it is the time period in which the rest information is set, the process proceeds to step S104.
In step S104, the normal printer 300 in the output destination management table selected in step S101 is changed to a predetermined output change destination printer. Then, the process proceeds to the next step S105.

In step S105, it is determined whether or not the set menu is included in the menu information included in the input order information. If it is determined that the set menu is not included, it is determined that the order is for the single item menu only, and the process proceeds to the next step S106.

In step S106, processing is performed to combine the slips on which the ordered menu is printed into one sheet. That is, in order to create and print one slip for each printer, the ordered menus and quantities are put together for each printer in consideration of output changes. Then, the process proceeds to the next step S109.

Further, when it is determined in step S105 that the set menu is included, it is determined whether or not the single item menu other than the set menu is included. If it is determined that the single item menu is not included, it is determined that the order is for the set menu only, and the process proceeds to step S106.If it is determined that the single item menu is included, the process proceeds to the next step S108. .

In step S108, processing is performed to put together a slip on which the set menu is printed and a slip on which the single item menu other than the set menu is printed. In other words, the quantity of the ordered menu is summarized for each printer considering the output change, and further divided into set menus and single items. Perform processing to combine into sheets. And it progresses to step S109 mentioned above.

In step S109, a slip image is created. If the process of grouping is performed in step S106 or step S108 described above, a slip image is created accordingly. Then, the process proceeds to the next step S110.

In step S110, the slip image is transmitted to the selected printer 300 and instructed to print. Then, the process ends.

According to the present embodiment, by printing all slips on one sheet according to the menu, it is possible to control the printers to be operated according to the number of staff members, and to eliminate cooking omissions, an order management system and order management It becomes possible to provide the device and the program.

10 order management system 100 input device 101 CPU
102 RAMs
103 ROMs
104 communication unit 105 input unit 106 display unit 107 bus 200 order management device 201 CPU
202 RAMs
203 ROMs
204 storage unit 205 communication unit 206 input unit 206 storage unit 207 display unit 208 bus 210 acquisition unit 220 reception unit 230 clock unit 240 change unit 250 print instruction unit 300 printer 301 CPU
302 RAMs
303 ROMs
304 communication unit 305 display unit 306 printing unit 307 bus

Claims (6)

a communication unit that communicates with a plurality of printers;
an acquisition unit that receives input of pause information of a printer to be paused among the plurality of printers;
When the printer that instructs to print the slip information is predetermined for each product, and the printer predetermined for the ordered product is a printer to which the pause information input by the acquisition unit is set, a change unit that changes to use the printer of the change destination determined according to the hibernation information;
a print instruction unit that instructs the printer changed by the change unit to print the slip information of the printer for which pause information is set;
When the ordered product includes a product group consisting of a plurality of products for which it is predetermined to instruct the plurality of printers to print the slip information, the print instruction unit, in accordance with the suspension information, An order management device that separately instructs to print a slip displaying the product group and a slip displaying products not included in the product group. The order management device includes:
Equipped with a clock unit that clocks the current date and time,
The acquisition unit receives input of pause information including at least one of a time zone, a day of the week, a holiday, a date, and a combination thereof for the printer to be paused,
3. The change unit changes the printer to be used among the plurality of printers based on the pause information received by the acquisition unit and information on the date and time when the order information of the ordered product was input. 2. The order management device according to 1. 3. The order management apparatus according to claim 1, wherein the change destination printer is received by the acquisition unit together with the hibernation information of the printer to be hibernated. further comprising a printer monitoring unit that detects a power state of each of the plurality of printers, wherein the printer monitoring unit determines that the printer is in a dormant state when a printer in a power-off state is detected;
4. The order management apparatus according to any one of claims 1 to 3, wherein said changing unit changes to use a new printer determined according to suspension information of said printer. An order management system comprising: the order management device according to any one of claims 1 to 4; and a plurality of printers connected to the order management device for printing slip information of the ordered products. ,
The printer has
a printing unit that prints slip information instructed to be printed by the print instruction unit;
Order management system. the computer,
a clocking unit for clocking the current date and time;
an acquisition unit that receives input of pause information about a printer to be paused among the plurality of printers;
When the printer that instructs to print the slip information is predetermined for each product, and the printer predetermined for the ordered product is a printer to which the pause information input by the acquisition unit is set, a change unit that changes to use the printer of the change destination determined according to the hibernation information;
When the ordered product includes a product group consisting of a plurality of products for which it is predetermined to instruct the plurality of printers to print the slip information, the printer changed by the changing unit is instructed to print the slip information. a print instruction unit for instructing printing of slip information separately for a slip displaying the product group and a slip displaying products not included in the product group, according to the information;
program to function as

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