JP7181353B2 - Sales data processor and program - Google Patents

Description

The embodiments of the present invention relate to a sales data processing device and program.

Conventionally, electronic receipt data for printing receipt data including sales data of merchandise purchased from a store at the time of merchandise payment at a POS terminal on a receipt handed to a customer, or electronically handing the receipt data to a customer's portable terminal, etc. is known.

Converting the receipt data to electronic receipt data in this way is beneficial to the customer, as the household account book can be electronically and automatically kept. In addition, receipt paper consumption can be reduced by receiving the electronic receipt data on a portable terminal or the like, which is beneficial for stores that have introduced the system.

However, with the conventional technology, it is not possible to change the content of an electronic receipt that has been sent once. I was only able to view the electronic receipt of Therefore, when the content of the transaction was changed, a paper receipt printed at the POS terminal was received.

The problem to be solved by the present invention is to provide a sales data processing device and a program that enable viewing of a new electronic receipt corresponding to the correction when the content of the transaction is corrected after the end of the transaction.

A sales data processing apparatus according to an embodiment stores merchandise sales data indicating transaction details of merchandise in a predetermined storage unit, and when information indicating customer identification information for identifying a customer is input, stores the customer identification information. store in a unit, perform closing processing based on the merchandise sales data, generate receipt data based on information stored in the storage unit along with the closing processing, and store the customer identification information in the storage unit. a control unit for generating electronic receipt data based on the receipt data in accordance with the closing process, and receiving a change in the transaction content by operating a specific key, wherein the control unit receives the specific key modified receipt data generating means for generating new modified receipt data for the modification based on the information stored in the storage unit in accordance with the modification of the transaction content accepted by the above; and a control means for generating changed electronic receipt data from the changed receipt data and transmitting the changed electronic receipt data to an external device, wherein the control unit controls that the change in the transaction content is the product sales data after the closing process. is not to be changed, transmission of the changed electronic receipt data to the external device by the control means is prohibited .

A program according to an embodiment causes a computer of a sales data processing device to store product sales data indicating product transaction details in a predetermined storage unit, and when information indicating customer identification information for identifying a customer is input, the customer specific information is stored in the storage unit, closing processing is performed based on the product sales data, receipt data is generated based on the information stored in the storage unit along with the closing processing, and the storage unit stores the customer identification information. is stored, means for generating electronic receipt data based on the receipt data in conjunction with the closing process, and receiving changes in the transaction details by operating a specific key; modified receipt data generation means for generating new modified receipt data for the modification based on the information stored in the storage unit in accordance with the modification of the transaction content; and the modified receipt data includes the customer identification information. control means for generating changed electronic receipt data from said changed receipt data and transmitting it to an external device; and prohibiting means for prohibiting transmission of the changed electronic receipt data to an external device by the control means .

FIG. 1 is a configuration diagram showing the overall configuration of an electronic receipt system according to an embodiment. FIG. 2 is a transition diagram showing an example of screen transition in member registration of a customer. FIG. 3 is a block diagram showing the essential configuration of the POS terminal. FIG. 4 is a block diagram showing the essential configuration of the electronic receipt server. FIG. 5 is a block diagram showing the essential configuration of the electronic receipt management server. FIG. 6 is a memory map showing part of the electronic receipt management area of the electronic receipt management server. FIG. 7 is a block diagram showing the main configuration of the mobile terminal. FIG. 8 is a functional block diagram of electronic receipt processing in a POS terminal. FIG. 9 is a diagram schematically showing an example of receipt data. FIG. 10 is a diagram schematically showing an example of an electronic receipt. FIG. 11 is a flow chart showing the flow of electronic receipt processing at the POS terminal. FIG. 12 is a flow chart showing the flow of receipt processing when the batch cancel key is operated on the POS terminal. FIG. 13 is a flow chart showing the flow of receipt processing when the reissue key in the POS terminal is operated. FIG. 14 is a flow chart showing the flow of receipt processing when the return key of the POS terminal is operated. FIG. 15 is a diagram schematically showing an example of a new electronic receipt generated after the return processing. FIG. 16 is a flow chart showing the flow of receipt processing when the register minus key on the POS terminal is operated. FIG. 17 is a flow chart showing the flow of receipt processing when a partial cancel key is operated on the POS terminal. FIG. 18 is a flow chart showing the flow of electronic receipt management processing and information transmission processing in the electronic receipt server. FIG. 19 is a functional block diagram of electronic receipt management processing and product information transmission processing in the electronic receipt management server. FIG. 20 is a flow chart showing the flow of electronic receipt management processing and product information transmission processing in the electronic receipt management server. FIG. 21 is a flow chart showing the flow of electronic receipt management processing and product information transmission processing in the electronic receipt management server. FIG. 22 is a flowchart showing the flow of electronic receipt management processing and merchandise information transmission processing in the electronic receipt management server. FIG. 23 is a flow chart showing the flow of electronic receipt management processing and product information transmission processing in the electronic receipt management server. FIG. 24 is a functional block diagram relating to electronic receipt receiving processing and electronic receipt viewing processing in a mobile terminal. FIG. 25 is a flow chart showing the flow of electronic receipt receiving processing and electronic receipt browsing processing in the portable terminal. FIG. 26 is a diagram showing an example of an electronic receipt displayed on the display unit of the mobile terminal.

One embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 is a configuration diagram showing the overall configuration of an electronic receipt system according to an embodiment. As shown in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1, a store server 2, an electronic receipt server 3, an electronic receipt management server 4, a promotion setting terminal 5, and a promotion management server 6. , and a mobile terminal 7 .

The POS terminal 1 and the store server 2 are provided inside the store P1. The POS terminal 1 and the store server 2 are communicably connected via an in-store network N1 such as a LAN (Local Area Network). Also, the POS terminal 1 and the store server 2 can be connected to a network N2 that connects the store P1 and the headquarters P2 via a network device (not shown) such as a router connected to the in-store network N1. be. Here, the network N2 is, for example, a dedicated line such as the Internet or a VPN (Virtual Private Network).

The POS terminal 1 is a merchandise sales data processing device that executes merchandise sales data processing. The POS terminal 1 generates receipt data including the transaction details of the product to be settled, and outputs a paper receipt by printing the receipt data with the printing unit 13, which will be described later. Also, the POS terminal 1 outputs (transmits) the electronic receipt data in which the data format of the receipt data is converted to the electronic receipt server 3 via the network N2. The method of transmitting the electronic receipt data is not particularly limited, and general-purpose protocols such as HTTP and HTTPS may be used. The number of POS terminals 1 provided in the store P1 is not particularly limited, and may be plural.

The store server 2 centrally manages product sales data processing performed by the POS terminal 1 . For example, the store server 2 stores and manages merchandise sales data generated by merchandise sales data processing of the POS terminal 1, and stores and manages merchandise data files and the like used for merchandise sales data processing.

The number of POS terminals 1 arranged in the store P1 is not particularly limited, and may be plural. In this embodiment, the POS terminal 1 outputs electronic receipt data. However, the present invention is not limited to this. may be configured to output the electronic receipt data to the electronic receipt server 3 by converting the .

The electronic receipt server 3 is provided at the headquarters P2 of a company that operates stores or chain stores (hereinafter referred to as stores), and functions as a corporate receipt management server that manages receipt data for each company that operates stores. . The electronic receipt server 3 has functions such as sales management, sales analysis, inventory management, etc. of a company that operates a store, for example.

The electronic receipt server 3 also receives the electronic receipt data transmitted from the POS terminal 1 via the network N2. The electronic receipt server 3 also transmits the received electronic receipt data to the electronic receipt management server 4 via the network N3 connecting the headquarters P2 and the electronic receipt center P3.

Here, the network N3 is, for example, a dedicated line such as the Internet or VPN. Moreover, the method of transmitting the electronic receipt data is not particularly limited, and general-purpose protocols such as HTTP and HTTPS may be used.

The electronic receipt management server 4 is provided in the electronic receipt center P3. The electronic receipt center P3 is, for example, a third-party organization other than the company that manages the receipt data on the electronic receipt server 3 . The electronic receipt server 3 may also be managed by a third party.

The electronic receipt management server 4 functions as a customer receipt management server that collectively manages receipt data of various companies that operate stores. The electronic receipt management server 4 stores the name of each customer (member) who has registered as a member according to the procedures described later, the member code, which is a customer code, and the destination information (for example, e-mail) of the portable terminal 7 to which the electronic receipt data is to be sent. address) and other member data are stored and managed in the member master held in the database DB. In addition to the electronic receipt management server 4, a member management server or the like for storing and managing member data may be provided.

The electronic receipt management server 4 also receives the electronic receipt data transmitted from the electronic receipt server 3 via the network N3, and stores the electronic receipt data in an electronic receipt management area 43a, which is held in the database DB and will be described later. ·to manage. More specifically, the electronic receipt data includes elements such as membership codes and the like in addition to transaction details of merchandise (merchandise sales data), and is managed in association with member data of corresponding members.

Further, the electronic receipt management server 4 receives additional information such as campaign information related to a campaign for a specific product from a promotion setting terminal 5 connected via a network N4, which will be described later, and stores this additional information in the database DB. The information is stored and managed in an additional information management area 43b, which will be described later. More specifically, the additional information is managed in association with elements that meet predetermined conditions among the elements included in the electronic receipt data stored in the database DB.

Further, when the electronic receipt management server 4 stores the electronic receipt data in the database DB, the electronic receipt management server 4 refers to the destination information associated with the member code of the electronic receipt data to specify the destination (portable terminal 7). . Then, the electronic receipt management server 4 transmits the electronic receipt data stored in the database DB to its destination via the network N5, which will be described later. If additional information is associated with the electronic receipt data, the additional information is also transmitted to the destination.

Further, when the electronic receipt management server 4 receives an electronic receipt inquiry designating a membership code from a portable terminal 7 connected via a network N5, which will be described later, the electronic receipt management server 4 extracts electronic receipt data corresponding to the membership code from the database DB. and transmitted to the mobile terminal 7. If additional information is associated with the electronic receipt data, the additional information is also transmitted to the mobile terminal 7 that made the inquiry.

The promotion setting terminal 5 and the promotion management server 6 are provided at the consumer goods maker P4 or the like. The promotion setting terminal 5 is a terminal device such as a PC (Personal Computer), and transmits additional information to the electronic receipt management server 4 via the network N4. Here, the network N4 is, for example, a dedicated line such as the Internet or VPN. Moreover, the method of transmitting the additional information is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

The mobile terminal 7 is a terminal device such as a smart phone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer used by a user (customer) of this system. The mobile terminal 7 has an application such as a web browser for browsing various information provided on the network N5. A terminal device such as a PC may be applied instead of the mobile terminal 7 .

The mobile terminal 7 accesses the electronic receipt management server 4 via the network N5 to register as a member of this system. Here, the network N5 is the Internet or various public networks.

By the way, a customer's member registration in this system is performed, for example, in the following procedure. The customer sends a blank mail from the portable terminal 7 to the electronic receipt management server 4 via the network N5. The electronic receipt management server 4 transmits a URL (Uniform Resource Locator) indicating a page for membership registration to the received e-mail address. The customer accesses the URL indicating the page for member registration from the portable terminal 7 and displays an input screen for inputting items (name, destination information, etc.) necessary for member registration. After the customer completes the input of the necessary items, the electronic receipt management server 4 executes member registration with respect to the member master. After that, the electronic receipt management server 4 delivers a member registration completion mail containing the member code (customer code) and password to the portable terminal 7 . This completes the member registration.

After membership registration as described above, the portable terminal 7 displays the customer's membership code as a code symbol CS such as a bar code or two-dimensional code on the display unit 73, as shown in FIG. The customer presents the code symbol CS displayed on the portable terminal 7 to the store clerk when settling the transaction at the store P1. The store clerk reads the code symbol CS displayed on the portable terminal 7 with a code reading section 15 (see FIG. 3), which is configured by a scanner, for example, connected to the POS terminal 1 . As a result, it is possible to associate the customer's membership code with the receipt data generated after payment by the merchandise sales data processing at the POS terminal 1 .

Further, after settlement (transaction) at the POS terminal 1, the mobile terminal 7 receives the electronic receipt data of the transaction transmitted from the electronic receipt management server 4 via the network N5. By transmitting an electronic receipt inquiry designating a member code to the electronic receipt management server 4 via the network N5, the electronic receipt data of the member is received from the electronic receipt management server 4. The mobile terminal 7 also displays the received electronic receipt data on the display unit 73 (see FIG. 26).

Further, when additional information is associated with the received electronic receipt data, the portable terminal 7 displays an icon or the like instructing application for a campaign plan based on this additional information (see FIG. 26). For example, an icon can be set with connection destination information (URL or the like) indicating a destination (for example, the promotion management server 6) to apply for a project. In this case, when the mobile terminal 7 receives an operation for the icon, the mobile terminal 7 accesses the promotion management server 6 via the network N5, and executes processing related to application.

The promotion management server 6 is a server device that receives access from the mobile terminal 7 connected via the network N5. The promotion management server 6 has an entry master that manages the application history for each campaign type in association with a member code for identifying each member. When the promotion management server 6 receives an application for a campaign from the portable terminal 7 via the network N5, it manages the application history for each campaign type in association with the membership code. When accessing the promotion management server 6, the mobile terminal 7 transmits a member code related to the user (member) of the own device held in the receipt data or the like.

In the electronic receipt system having such a configuration, electronic receipt data (receipt data) indicating the details of a transaction (settlement) generated by performing product sales data processing at the POS terminal 1 of the store P1 is sent via the electronic receipt server 3. is transmitted to the electronic receipt management server 4 and published on the Web. Therefore, the mobile terminal 7 equipped with a web browser can download the receipt data published on the web to the mobile terminal 7 by designating a URL (Uniform Resource Locator), and view the data with the web browser. . Note that an application for viewing receipt data may be installed on the mobile terminal 7 for viewing.

Next, the configuration of the main devices that construct the electronic receipt system of this embodiment will be described.

First, the POS terminal 1, which is a product sales data processing device, will be described. FIG. 3 is a block diagram showing the configuration of the POS terminal 1. As shown in FIG. As shown in FIG. 3, the POS terminal 1 includes a control section 11 that controls various calculations and various sections of the POS terminal 1 in an integrated manner. The control unit 11 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, a RAM (Random Access Memory) for temporarily storing various programs and rewritably storing various data, It is a computer composed of an RTC (Real Time Clock) unit and the like for keeping the current date and time.

The control unit 11 is connected to the operation unit 12 , the printing unit 13 , the display unit 14 and the code reading unit 15 via the bus 18 .

The operation unit 12 has various operation keys for the operator to perform operation input. The operation keys include, for example, number keys for inputting numerical values, cursor keys and selection/decision keys for selecting predetermined items, subtotal keys for instructing total output of products whose sales are registered in transactions, A close key or the like is provided for declaring that the transaction will be closed and payment will be settled.

The operation unit 12 includes a keyboard on which keys such as a closing key 121, a batch cancel key 122, a reissue key 123, a return key 124, a register minus key 125, a partial cancel key 126, and the like are arranged. A close key 121 is a key operated when finishing a transaction with a customer. The collective cancellation key 122 is a key operated when canceling the transaction in the middle of the operation. The reissue key 123 is a key that is operated after the end of a transaction to reissue a receipt on which product information and payment information for the transaction are printed. The return key 124 is a key that is operated when all or part of the purchased product is returned after the end of the transaction. The register minus key 125 is a key operated to cancel the transaction after the transaction is completed when there is an input error due to an erroneous operation or the like. A partial cancellation key 126 is a key operated to cancel a part of the product after the end of the transaction.

The printing unit 13 is composed of a printer for printing receipts, journals, and the like. The printing unit 13 has a cutting mechanism (not shown) for cutting paper such as roll paper to be printed, and cuts the paper according to a cut command described later.

The display unit 14 is, for example, a liquid crystal display or the like, and displays various kinds of information such as the product name and price of the product registered for sale, the total amount of one transaction declared to be settled, and the amount of change. The display unit 14 includes an operator display 14a that displays various information for the cashier, and a customer display 14b that displays various information for the customer. Note that the display unit 14 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 12 .

The code reading unit 15 is, for example, a scanner device that optically reads code symbols such as bar codes and two-dimensional codes. The code reading unit 15 reads, for example, a code symbol attached to a product or a code symbol displayed on the mobile terminal 7, and the control unit 11 inputs information held in the read code symbol. It is assumed that the code symbol attached to the product holds a product code or the like for specifying the product. It is also assumed that the code symbol displayed on the mobile terminal 7 holds a member code (customer code) or the like for specifying the customer who carries the mobile terminal 7 . The membership code may be magnetically or electrically stored in the mobile terminal 7 . In this case, the stored membership code is read by a dedicated reader. The control unit 11 inputs the read membership code.

Further, the control unit 11 is connected to a communication I/F (interface) 16 via a bus 18, and can be connected to the in-store network N1 and the network N2 via the communication I/F 16. there is

Also, the control unit 11 is connected to the storage unit 17 via the bus 18 . The storage unit 17 is an auxiliary storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 17 stores programs for executing various POS operations including product sales data processing. The storage unit 17 also stores various data files related to product sales data processing, such as product data files that store product data such as product names, product codes and unit prices of each product. The storage unit 17 also stores a receipt data processing program 17a for processing product sales data and processing related to receipt data.

The storage unit 17 also stores a POS number for distinguishing one's own POS terminal 1 from other POS terminals 1, a company code (identification code of a company that operates a store), an industry/business type code, and information on which the POS terminal 1 is installed. A store code or the like indicating the store P1 that is to be used is stored in the identification code management area 17b. Here, the industry/business format code is a code (classification code) that distinguishes the industry/business format of the store, such as convenience stores, supermarkets, department stores, pharmacies, restaurants, and restaurants. It should be noted that such business types and business conditions can be arbitrarily changed according to the user's preference. Also, the company code (identification code of the company that operates the store) and the industry/business type code may be registered in the electronic receipt server 3 .

The storage unit 17 also stores a receipt data schema 17c describing conversion rules for converting non-structured receipt data into structured receipt data (hereinafter referred to as electronic receipt data). The storage unit 17 also stores the processed product sales data and the read membership code in the data storage unit 17d.

Next, the configuration of the electronic receipt server 3 functioning as a corporate receipt management server will be described with reference to the block diagram of FIG. The electronic receipt server 3 includes a control unit 31 that controls various calculations and each unit of the electronic receipt server 3 in an integrated manner. The control unit 31 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, and an RTC unit for keeping the current date and time. be.

The control unit 31 can be connected to the network N2 and the network N3 via the communication I/F 32 connected to the bus 34. FIG. Also, the control unit 31 is connected to the storage unit 33 via the bus 34 .

The storage unit 33 stores the electronic receipt data for each company that operates the store in the electronic receipt management area 33a. The electronic receipt data includes a company code (identification code of the company that operates the store), industry/business type code, store code, shopper's membership code, POS number of the POS terminal 1, receipt number, product sales data, and the like.

The storage unit 33 also stores an electronic receipt management program 33b for managing electronic receipt data in the electronic receipt management area 33a. The storage unit 33 also stores an information transmission program 33 c for transmitting the receipt data managed in the electronic receipt management area 33 a to the electronic receipt management server 4 .

Next, the configuration of the electronic receipt management server 4 functioning as a customer receipt management server will be described with reference to the block diagram of FIG. As shown in FIG. 5, the electronic receipt management server 4 includes a control section 41 that controls various calculations and each section of the electronic receipt management server 4 in an integrated manner. The control unit 41 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, an RTC unit for keeping current date and time, and the like. be.

The control unit 41 can connect to the network N3, the network N4, and the network N5 via the communication I/F 42 connected to the bus 44 . Also, the control unit 41 is connected to the storage unit 43 via the bus 44 .

The storage unit 43 has a member master management area (not shown) for storing and managing a member master, and an electronic receipt management area 43a for collectively storing electronic receipt data of various companies that operate the store. Secured. More specifically, the electronic receipt management area 43a manages electronic receipt data of various companies that operate stores for each member.

The electronic receipt includes a member code, company code (identification code of the company that operates the store), store code, POS number of the POS terminal 1, receipt number, merchandise sales data (including date and time data), and the like. Therefore, for example, the consumer goods maker P4 or the like can obtain unique proof information of purchased products related to the maker from this electronic receipt data under specific conditions (for example, limited to a specific company operating a store, limited to a specific region, It will be possible to obtain it for a specific time limit, etc.). The consumer goods maker P4 is a maker of foodstuffs, beverages, clothes, cosmetics, medicines, household goods, and the like.

The storage unit 43 also stores various types of additional information in the additional information management area 43b in association with the desired product (product code), member (membership code), company (company code), and store (store code). Here, the additional information is, for example, campaign information related to campaigns associated with desired product information and specific conditions (e.g., a specific company that operates a store, a specific region, a specific store, a specific time, etc.). etc. The additional information includes, for example, access information such as a URL linking to a homepage associated with a company's campaign, a URL linking to a homepage associated with a company's CM, and a URL linking to a company's coupon.

The storage unit 43 stores the electronic receipt data and additional information of each company in an electronic receipt management area 43a and an additional information management area 43b, in addition to a member management program (not shown) for managing the member master in the member master area. stores an electronic receipt management program 43c for management by The storage unit 43 also stores an information transmission program 43 d for transmitting the electronic receipt data and the additional information of the desired product to the portable terminal 7 . The member master management area, the electronic receipt management area 43a, and the additional information management area 43b correspond to the database DB shown in FIG.

Next, the electronic receipt management area 43a of the electronic receipt management server will be described using the memory map of FIG.

In FIG. 6, the electronic receipt management area 43a includes a receipt number portion 43a1 and a plurality of electronic receipt data storage portions 43a2 to 43an corresponding to each receipt number portion 43a1. In the example of FIG. 6, three electronic receipt data storage units, an electronic receipt data storage unit 43a2, an electronic receipt data storage unit 43a3, and an electronic receipt data storage unit 43a4, are shown. The electronic receipt data storage section 43a2 includes an electronic receipt data section 43a21 and a display permission flag section 43a22. The electronic receipt data storage section 43a3 also includes an electronic receipt data section 43a31 and a display permission flag section 43a32. The electronic receipt data storage section 43a4 includes an electronic receipt data section 43a41 and a display permission flag section 43a42.

The receipt number section 43a1 stores the receipt number for which the electronic receipt data has already been generated. When a receipt number that has not yet been stored is received, a new receipt number is stored in the unstored area of the receipt number section 43a1.

The electronic receipt data section 43a21 and the electronic receipt data section 43a31 store different electronic receipt data corresponding to the receipt number stored in the receipt number section 43a1. The electronic receipt data section 43a31 may not yet store the electronic receipt data.

The display permission flag portion 43a22 and the display permission flag portion 43a32 store a flag indicating whether or not the electronic receipt data stored in the electronic receipt data portion 43a21 and the electronic receipt data portion 43a31 can be displayed on the portable terminal 7 or not. When the stored flag is "1", the control unit 41 controls the electronic receipt to be displayed on the mobile terminal 7, and when the stored flag is "0", the control unit 41 controls the electronic receipt. Receipt data is controlled so that it cannot be displayed on the mobile terminal 7 .

When a certain receipt number and electronic receipt data corresponding to the receipt number are received from the electronic receipt server 3, if the receipt number is the first receipt number, the receipt number is stored in the receipt number section 43a1 and the received receipt number is stored. The electronic receipt data is stored in the corresponding electronic receipt data section 43a21. Then, the flag "1" is stored in the display permission flag section 43a22 corresponding to the electronic receipt data section 43a21. In this case, the electronic receipt data stored in the electronic receipt data section 43 a 21 can be displayed on the mobile terminal 7 .

Next, when new electronic receipt data corresponding to the same receipt number is received, the flag stored in the display permission flag section 43a22 is changed to "0", and the newly received electronic receipt data is transferred to the receipt number. is stored in the electronic receipt data section 43a31 corresponding to . Then, the flag "1" is stored in the display permission flag section 43a32 corresponding to the electronic receipt data section 43a31. In this case, the electronic receipt data stored in the electronic receipt data section 43 a 21 cannot be displayed on the mobile terminal 7 . On the other hand, the electronic receipt data stored in the electronic receipt data section 43 a 31 can be displayed on the portable terminal 7 .

Next, the configuration of the mobile terminal 7 will be described using the block diagram of FIG. As shown in FIG. 7 , the mobile terminal 7 includes a control section 71 that controls various calculations and each section of the mobile terminal 7 . The control unit 71 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritably storing various data, an RTC unit for keeping the current date and time, and the like. be.

The operation unit 72 is connected to the display unit 73 via the bus 76 . The operation unit 72 has various operation keys and a pointing device for the user (customer) to perform operation input. The display unit 73 is, for example, a liquid crystal display, and displays various information such as electronic receipt data, which will be described later. Note that the display unit 73 may have a touch panel configuration, and in this case, the touch panel functions as the operation unit 72 .

Moreover, the control part 71 is connected to communication I/F74 via the bus|bath 76, and it is possible to connect to the network N5 via this communication I/F74. In addition, it is good also as a structure connectable with the network N1 in a store via communication I/F74.

Also, the control unit 71 is connected to a storage unit 75 via a bus 76 . The storage unit 75 includes a Web browser for browsing various information (contents) published on the Web, an electronic receipt support program 75a for receiving electronic receipt data from the electronic receipt management server 4, and a received receipt and an electronic receipt viewing program 75b for viewing data.

Next, the control processing of each unit constituting the system of this embodiment will be described.

First, the electronic receipt processing executed by the control unit 11 of the POS terminal 1 according to the receipt data processing program 17a will be described with reference to FIGS. 8 to 16. FIG.

FIG. 8 is a functional block diagram showing the functional configuration of the POS terminal 1. As shown in FIG. In the POS terminal 1 , the control unit 11 implements electronic receipt data transmission means 111 , modified receipt data generation means 112 , control means 113 , correction receipt data generation means 114 and determination means 115 . As actual hardware, the CPU of the control unit 11 reads out the receipt data processing program 17a from the storage unit 17 and executes it to generate electronic receipt data transmission means 111, changed receipt data generation means 112, control means 113, and corrected receipt data. Generating means 114 and determining means 115 are realized.

The electronic receipt data transmission means 111 has a function of generating electronic receipt data from the receipt data generated based on the transaction information of the product for which payment processing has been performed, and transmitting the generated electronic receipt data to the electronic receipt server 3, which is an external device.

The changed receipt data generating means 112 has a function of generating new changed receipt data for the change in accordance with the change of the transaction information.

If the changed receipt data generated by the changed receipt data generating means 112 contains a membership code, which is customer identification information that identifies a customer, the control means 113 generates changed electronic receipt data from the changed receipt data and sends it to the outside. It has a function of transmitting to the device and outputting print data based on the changed electronic receipt data to the printing unit.

The corrected receipt data generating means 114 has a function of generating new corrected receipt data after the change associated with the change of the transaction information.

The judging means 115 has a function of judging whether or not the changed receipt data contains a membership code, which is customer identification information.

FIG. 9 is a diagram schematically showing an example of receipt data. Here, the receipt data is non-structured text data or the like, and is used for printing by the printing unit 13 . As shown in FIG. 9, the receipt data includes the elements of the merchandise sales data D1 and the membership code D2 described above. Here, the merchandise sales data D1 includes the merchandise name (merchandise code) of the merchandise to be settled, the amount thereof, the total amount of each merchandise, the deposit amount paid by the customer, the amount of change, and the like.

The receipt data includes a company code (company name) D3 indicating the company that operates the store, a store code (store name) D4, a store phone number D5, an address D6, a transaction date and time D7, a transaction number (receipt number) D8, It includes elements such as the register number D9 and the name of the person in charge D10. Note that the elements included in the receipt data are not limited to the example shown in FIG. 9, and may include other elements such as the industry/business code, or the elements such as the telephone number D5 and the address D6 may be removed.

FIG. 10 is a diagram schematically showing an example of electronic receipt data. As shown in FIG. 10, the electronic receipt data is structured data (structured document) such as XML and CSV. Note that FIG. 10 shows an example in which each element (D1 to D10) of the receipt data shown in FIG. 9 is converted into XML format.

Conversion from receipt data to electronic receipt data is performed based on conversion rules described in the receipt data schema 17c. Specifically, the receipt data schema 17c defines predetermined elements constituting receipt data and attribute information (tags, etc.) indicating attributes of the elements. The control unit 11 generates structured electronic receipt data as shown in FIG. 10 by structuring each element of the receipt data using the corresponding attribute information. By using the electronic receipt data in such a structured format, the elements included in the electronic receipt data can be efficiently used, so various advantages can be obtained in terms of data management.

FIG. 11 is a flow chart showing the flow of electronic receipt data processing in the POS terminal 1. As shown in FIG. First, the control unit 11 of the POS terminal 1 determines whether or not the code symbol (product code) attached to the product or the code symbol (member code) displayed on the mobile terminal 7 is read by the code reading unit 15. (step S11).

When it is determined that the code symbol has been read (step S11; Yes), the control section 11 determines whether the information input by the reading is a product code (step S12).

In step S12, if it is determined to be a product code (step S12; Yes), the control unit 11 reads product data from the product data file for the product specified by the product code. Merchandise sales data processing for calculating the settlement amount based on the unit price is executed (step S13). Next, the control unit 11 stores the processed product sales data in the data storage unit 17d (step S14).

If it is determined in step S12 that it is not a product code, the control section 11 determines whether or not a membership code has been input (step S15). If it is determined that the input is a membership code (step S15; Yes), the control section 11 stores the membership code in the data storage section 17d (step S16). If it is determined that the membership code has not been input (step S15; No), the control section 11 returns to step S12 and waits.

Here, in order to input the member code to the POS terminal 1, for example, the customer who is the member displays a code symbol including the member code etc. on the display unit 73 of the mobile terminal 7, and the clerk or the customer who is the member himself/herself The code reading unit 15 of the POS terminal 1 reads it. Note that the control unit 11 may perform exclusion processing or the like so that only one membership code is entered during one transaction.

Subsequently, in step S17, the control unit 11 determines whether or not an instruction to start closing processing has been given by operating the closing key 121 or the like (step S17). If the start of closing processing is not instructed (step S17; No), the process returns to step S11. When the start of closing processing is instructed (step S17; Yes), the control section 11 generates receipt data based on the merchandise sales data and membership code stored in the data storage section 17d (step S18).

Next, the control unit 11 generates journal data based on the generated receipt data (step S19). Also, the generated journal data is stored in the data storage area 17d (step S19).

Next, the control unit 11 determines whether or not the membership code is included in the receipt data (step S20). If it is determined that it is not included (step S20; No), the control unit 11 outputs the receipt data for one transaction to the printing unit 13 (step S23), and the present process is executed. finish. As a result, the printing unit 13 prints out the paper receipt for one transaction by printing the receipt data on the paper and then cutting the paper.

On the other hand, if the receipt data contains a membership code (step S20; Yes), the control unit 11 converts the non-structured format of the receipt data into a structured format to generate electronic receipt data. (Step S21). Then, the control unit 11 (electronic receipt data transmitting means 111) transmits the generated electronic receipt data through the communication I/F 16 together with the receipt number of the receipt to the electronic receipt server 3 (step S22), and executes this process. finish. Note that the control unit 11 similarly transmits the receipt data together with the receipt number to the electronic receipt server 3 . The electronic receipt server 3 stores the received receipt data and electronic receipt data in association with the receipt number.

Further, when it is determined in step S11 that the code symbol has not been read (step S11; No), the control unit 11 selects the collective cancel key 122, the reissue key 123, the return key 124, the register key as specific keys. It is determined whether or not either the minus key 125 or the partial cancel key 126 has been operated (step S24). When it is determined that these keys have been operated (step S24; Yes), the control unit 11 inputs the specific instruction code of each key, and performs the processing associated with the operation of each key (FIGS. 12, 13, 14, and 14). 16 and FIG. 17) is executed (step S25).

FIG. 12 is a flowchart showing in detail the control processing in step S25 when the control section 11 determines in step S24 that the collective cancel key 122 has been operated.

In FIG. 12, when the batch cancel key 122 is operated, the control unit 11 inputs a batch cancellation code, which is a key code indicating that the batch cancellation key 122 has been operated (step S41). Then, the control section 11 determines whether or not there is product sales data in the data storage section 17d (step S42). The product sales data is data that has undergone product sales data processing in step S13. If it is determined that the product sales data does not exist (step S42; No), the control section 11 determines that the operation of the batch cancel key 122 is invalid and executes error processing (step S49), and terminates the process.

If it is determined that there is product sales data (step S42; Yes), the control section 11 determines whether or not an execution key (not shown) for collective cancellation has been operated (step S43). It waits until it is operated (step S43; No), and when it is determined that the execution key has been operated (step S43; The transaction is canceled, and collective cancellation processing is executed assuming that there was no transaction (step S44). Then, the control unit 11 stores the batch-cancelled product sales data, or, if the membership code is stored in the data storage unit 17d, the batch-cancellation receipt data including the header characters of, for example, "batch cancellation" based on the membership code. (Changed receipt data) is generated (step S45).

Next, the control unit 11 determines whether or not the generated batch cancellation receipt data contains a membership code (step S46). If it is determined that it is not included (step S46; No), based on the batch cancellation receipt data, the printing unit 13 issues a receipt for shop copy with the header characters "batch cancellation" printed (step S47). .

On the other hand, if it is determined that a membership code is included in the generated batch cancellation receipt data (step S46; Yes), the control unit 11 sends batch cancellation electronic receipt data based on the generated batch cancellation receipt data. prohibited (step S48). In this case, the collective cancellation electronic receipt data may be generated and the transmission of the generated collective cancellation electronic receipt data may be prohibited. may be prohibited. Then, the control unit 11 executes step S47.

In the embodiment, as a principle process, electronic receipt data is generated for receipt data containing a membership code, and the generated electronic receipt data is transmitted to the electronic receipt server 3 . However, when the collective cancellation key 122 is operated, even if it is determined that the collective cancellation receipt data contains the membership code, transmission of the collective cancellation electronic receipt data is prohibited.

FIG. 13 is a flow chart showing in detail the control processing in step S25 when the control section 11 determines in step S24 that the reissue key 123 has been operated.

In FIG. 13, when the reissue key 123 is operated, the control unit 11 inputs a reissue code, which is a key code indicating that the reissue key 123 has been operated (step S51). Next, the control section 11 determines whether or not the receipt number has been input (step S52). The receipt number is written on the receipt handed to the customer or on the electronic receipt data displayed on the customer terminal.

It waits until the receipt number is input (step S52; No), and if it determines that the receipt number has been input (step S52; Yes), the control unit 11 stores the journal data corresponding to the input receipt number. Read from the storage unit 17d (step S53). Next, the control unit 11 determines whether or not the execution key for executing the reissue process has been operated (step S54).

It waits until it is operated (step S54; No), and when it is determined that it has been operated (step S54; Yes), the control unit 11 executes receipt reissue processing based on the read journal data. (Step S55). Then, the control unit 11 generates reissued receipt data (changed receipt data) including, for example, the header characters of "reissued" along with the receipt reissue processing (step S56).

Next, the control unit 11 determines whether or not the generated reissued receipt data contains a membership code (step S57). If it is determined that it is not included (step S57; No), the printing unit 13 prints the header characters of "reissue" based on the reissue receipt data and issues a receipt to be handed to the customer (step S58).

On the other hand, if it is determined that the generated reissued receipt data contains the membership code (step S57; Yes), the control unit 11 transmits the reissued electronic receipt data based on the generated reissued receipt data. prohibited (step S59). In this case, the reissued electronic receipt data may be generated to prohibit the transmission of the reissued electronic receipt data, or the transmission of the reissued electronic receipt data may be prohibited by prohibiting the generation of the reissued electronic receipt data. may Then, the control unit 11 executes step S58.

As described above, according to the embodiment, when batch cancellation processing or receipt reissue processing is executed, if the membership code is included in the changed receipt data, transmission of the electronic receipt data is prohibited. Receipt data that does not need to be changed as electronic receipt data is not sent to the customer.

Further, according to the embodiment, the receipt data for which the transmission of electronic receipt data is prohibited is printed by the printing unit 13, so that the receipt of the changed receipt data can be used as a store copy.

Further, according to the embodiment, when the membership code is included in the changed receipt data, the receipt data is printed by the printing unit 13, so that the receipt of the changed receipt data can be used as a store copy. can.

In addition to the operation of the batch cancel key 122 and the reissue key 123 described above, for example, when the receipt issuance key for shop copy is operated, the store clerk executes the product registration process, and the customer himself/herself executes the payment process. In the half-self processing, even if the recall key is operated before the payment processing, the control unit 11 performs similar processing (that is, processing to execute output to the printing unit 13 and prohibit transmission of electronic receipt data). to run.

FIG. 14 is a flowchart showing in detail the control process in step S25 when the control section 11 determines in step S24 that the return key 124 has been operated.

In FIG. 14, when the return key 124 is operated, the control unit 11 inputs a return code, which is a key code indicating that the return key 124 has been operated (step S61). Then, the control section 11 determines whether or not the receipt number has been input (step S62). The receipt number is written on the receipt handed to the customer or on the electronic receipt data displayed on the customer terminal.

The control unit 11 waits until the receipt number is input (step S62; No), and when it determines that the receipt number has been input (step S62; Yes), the control unit 11 responds to the input receipt number. The resulting journal data is read out from the data storage unit 17d (step S63).

Next, the control unit 11 determines whether or not the product code of the product to be returned has been input (step S65). The control unit 11 waits until the product code is input (step S64; No), and when it is determined that the product code has been input (step S64; Yes), the control unit 11 stores the input product code in the data storage unit 17d (step S65).

Next, the control unit 11 determines whether or not the execution key has been operated (step S66). If it is determined that the control unit 11 has not operated (step S66; No), the control unit 11 returns to step S64, and if it determines that the operation has been performed (step S66; Return processing is executed from the product code of the product to be returned stored in step SP65 (step SP67).

Then, the control unit 11 (corrected receipt data generating means 114) generates corrected receipt data excluding the merchandise sales data of the merchandise code input in step S64, based on the return processing (step S68). Next, the control unit 11 (changed receipt data generating means 112) generates return receipt data (changed receipt data) corresponding to the product sales data to be returned based on the product sales data of the product code input in step S64 ( step S69).

Next, the control unit 11 (determining means 115) determines whether or not the generated corrected receipt data and returned goods receipt data contain a membership code (step S70).

If it is determined that the membership code is included in the receipt data (step S70; Yes), the control unit 11 (control means 113), based on the generated corrected receipt data, unstructured receipt data Corrected electronic receipt data is generated by converting the format into a structured format (step S71). At this time, the return code entered in step S61 is attached. Based on the generated return receipt data, the control unit 11 (control means 113) generates return electronic receipt data by converting the data format of the receipt data, which is a non-structured format, into a structured format (step S72). At this time, the return code entered in step S61 is attached. Next, the control section 11 (control means 113) attaches the receipt number to the generated corrected electronic receipt data and transmits it to the electronic receipt server 3 (step S73). Further, the control unit 11 (control means 113) attaches a receipt number to the generated returned electronic receipt data and transmits it to the electronic receipt server 3 (step S74).

Next, the control section 11 (control means 113) outputs the generated return receipt data to the printing section 13 (step S75). In this manner, the control unit 11 issues a shop copy receipt on which the merchandise sales data of the returned merchandise is printed based on the returned merchandise receipt data. Product information of the returned product and header characters of "Return" are printed on the store copy receipt.

If it is determined in step S70 that the membership code is not included in the receipt data (step S70; No), the control unit 11 executes the process of step S74 and issues a receipt printed with the receipt data. .

In this way, when the returned goods key 124 is operated, the control unit 11 executes the returned goods process and generates corrected receipt data and returned goods receipt data. When the member code is included, the corrected electronic receipt data and the returned electronic receipt data are automatically generated, transmitted to the electronic receipt server 3, and printed by the printing unit 13 based on the returned receipt data. Issue a paper receipt.

FIG. 15 is a schematic diagram showing an example of corrected electronic receipt data generated by the returned-goods processing of FIG. The example of FIG. 15 is an example of returning product 2 from the electronic receipt data of FIG. In the electronic receipt data shown in FIG. 10, electronic receipt data including product 1, product 2, and product 3 is generated as product sales data D1. New electronic receipt data including product 1 and product 3, which are not included, are generated.

FIG. 16 is a flow chart showing in detail the control process in step S25 when the control section 11 determines in step S24 that the register minus key 125 has been operated.

In FIG. 16, when the register minus key 125 is operated, the control unit 11 inputs a register minus code, which is a key code indicating that the register minus key 125 has been operated (step S81). Then, the control section 11 determines whether or not the receipt number has been input (step S82). The receipt number is written on the receipt handed to the customer or on the electronic receipt data displayed on the customer terminal.

The control unit 11 waits until the receipt number is input (step S82; No), and when it determines that the receipt number has been input (step S82; Yes), the control unit 11 manages the input receipt number. The stored journal data is read out from the data storage unit 17d (step S83).

Next, the control unit 11 determines whether or not the execution key has been operated (step S84). It waits until it is operated (step S84; No), and when it is determined that it has been operated (step S84; Yes), the control unit 11 executes register minus processing based on the journal data read in step S83 (step S85). The register minus process is a process of canceling a transaction that has already been completed. Then, the control unit 11 (changed receipt data generation means 112) generates cashier minus receipt data (changed receipt data) based on the cashier minus process (step S86).

Next, the control unit 11 (judgment means 115) judges whether or not the generated cash register minus receipt data contains a membership code (step S87). If it is determined that it is included (step S87; Yes), the control unit 11 (control means 113) converts the data format of the unstructured cashier minus receipt data to the structured data format based on the cashier minus receipt data. Then, the electronic receipt data is generated by converting the data into the normalized format (step S88). At this time, the register minus code input in step S81 is attached. Then, the control unit 11 (control means 113) attaches the receipt number to the generated register minus electronic receipt data and transmits it to the electronic receipt server 3 (step S89). Then, the control unit 11 (control means 113) outputs the cashier minus receipt data to the printing unit 13 to execute the printing process (step S90), and prints the paper for store copy on which the header characters "cashier minus" are printed. Issue a cash register receipt.

If it is determined in step S87 that the membership code is not included in the register minus receipt data (step S87; No), the control section 11 executes the process of step S90.

In this way, when the cash register key 125 is operated, the control unit 11 executes the cash register minus process to generate cash register receipt data. Then, when the member code is included, the cashier minus electronic receipt data is automatically generated, transmitted to the electronic receipt server 3, and a paper receipt printed by the printing unit 13 based on the cashier minus receipt data. to be issued.

Next, the control processing in step S25 when the control unit 11 determines that the partial cancel key 126 has been operated in step S24 will be described with reference to the flowchart of FIG.
In FIG. 17, when the partial cancel key 126 is operated, the control unit 11 inputs a partial cancel code, which is a key code indicating that the partial cancel key 126 has been operated (step S141). Then, the control section 11 determines whether or not the receipt number has been input (step S142). The receipt number is written on the receipt handed to the customer or on the electronic receipt data displayed on the customer terminal.

The control unit 11 waits until the receipt number is input (step S142; No), and when it determines that the receipt number has been input (step S1422; Yes), the control unit 11 manages the input receipt number. The stored journal data is read out from the data storage unit 17d (step S143).

Next, the control unit 11 determines whether or not the product code of the product to be canceled has been input (step S144). The control unit 11 waits until the product code is input (step S144; No), and when it is determined that the product code has been input (step S144; Yes), the control unit 11 stores the input product code in the data storage unit 17d (step S145).

Next, the control unit 11 determines whether or not the execution key has been operated (step S146). If it is determined that the control unit 11 has not operated (step S146; No), the control unit 11 returns to step S144, and if it determines that the operation has been performed (step S146; Based on this, the register minus process is executed (step SP147). Then, the control unit 11 (changed receipt data generating means 112) generates cashier minus receipt data (changed receipt data) based on the cashier minus process (step S148).

Next, the control unit 11 executes product sales data processing for products that have not been canceled based on the journal data and the product code of the canceled product stored in step SP145 (step S149). Then, the control unit 11 (corrected receipt data generating means 114) generates corrected receipt data based on the merchandise sales data processing (step S150).

Next, the control unit 11 (judgment means 115) judges whether or not the generated cash register minus receipt data and corrected receipt data contain a membership code (step S151).

If it is determined that it is included (step S151; Yes), the control unit 11 (control means 113) converts the data format of the unstructured cashier minus receipt data to the structured data format based on the cashier minus receipt data. Then, the cash register minus electronic receipt data is generated by converting the data into the normalized format (step S152). At this time, the partial cancellation code input in step S141 is attached. The cash register minus electronic receipt data includes character data of "regi minus".

Further, the control unit 11 (control means 113) generates corrected electronic receipt data by converting the data format of the corrected receipt data, which is a non-structured format, into a structured format based on the corrected receipt data (step S153). At this time, the partial cancellation code entered in step S141 is attached. Then, the control unit 11 (control means 113) transmits the generated register minus electronic receipt data to the electronic receipt server 3 (step S154). Further, the control unit 11 (control means 113) attaches the receipt number to the generated corrected electronic receipt data and transmits it to the electronic receipt server 3 (step S155).

Then, the control unit 11 (control means 113) outputs the cashier minus receipt data to the printing unit 13 to execute print processing (step S156), and prints the paper for shop copy on which the header characters "cashier minus" are printed. Issue a cash register receipt.

On the other hand, if it is determined in step S151 that the generated cashier minus receipt data and corrected receipt data do not contain a membership code (step S151; No), the control unit 11 causes the generated cashier minus receipt data to be printed by the printing unit. 13 and print processing is executed (step S157), and a cashier minus receipt of paper for store copy with the header characters "cashier minus" printed is issued. In addition, the control unit 11 outputs the generated corrected receipt data to the printing unit 13 to execute printing processing (step S158), and issues a paper corrected receipt to be handed to the customer on which characters "partially canceled" are printed. do.

In addition to operating the returns key 124, the register minus key 125, and the partial cancel key 126, for example, when a key for changing the purchase of revenue stamps is operated, the control unit 11 executes similar processing. do.

As described above, according to the embodiment, when the generated modified receipt data includes customer identification information for identifying a customer, the modified electronic receipt data is generated from the modified receipt data and transmitted to the external device. At the same time, since print data based on the changed electronic receipt data is output to the printing unit, the changed receipt data can be sent to the customer as electronic receipt data and also printed by the printing unit 13 .

Further, according to the embodiment, when the return processing and the partial cancellation processing are executed, the electronic receipt data after the change is transmitted in order to generate the new corrected receipt data after the change accompanying the change of the transaction information. can be done.

Further, according to the embodiment, when it is determined that the changed receipt data contains a membership code, which is the customer identification information, the changed electronic receipt data is generated from the changed receipt data and transmitted to the external device. Since the print data based on the electronic receipt data is output to the printing unit 13, the electronic receipt data can be automatically transmitted.

Next, the flow of the electronic receipt management processing executed by the control unit 31 of the electronic receipt server 3 operating according to the electronic receipt management program 33b and the information transmission processing executed by operating according to the information transmission program 33c are as follows: Description will be made with reference to the flowchart shown in FIG.

When the control unit 31 of the electronic receipt server 3 receives the electronic receipt data transmitted from the POS terminal 1 via the communication I/F 32 (step S31; Yes), the electronic receipt management area 33a of the storage unit 33 stores the It is stored as electronic receipt data (step S32). Then, the control unit 31 of the electronic receipt server 3 transmits the electronic receipt data stored in step S32 to the electronic receipt management server 4 (step S33), and returns to step S31.

In addition, when the preset transmission timing comes (step S31; No→step S34; Yes), the control unit 31 of the electronic receipt server 3 electronically transfers the electronic receipt data stored and managed in the electronic receipt management area 33a. It is transmitted to the receipt management server 4 (step S35), and the process returns to step S31. By the transmission in step S35, for example, the electronic receipt data that was not included in the transmission targets in step S33 can be transmitted to the electronic receipt management server 4. FIG. In step S35, control may be performed so that only unsent electronic receipt data is sent.

If it is determined in step S34 that it is not the preset transmission timing (step S34; No), the control section 31 determines whether or not the POS terminal 1 has requested receipt data (step S36). A request for receipt data is sent from the POS terminal 1 in steps S52, S62, and S82.

If it is determined that receipt data has been requested (step S36; Yes), the control section 31 transmits the receipt data specified by the receipt number received at the same time to the POS terminal 1 (step S37). If it is determined that the receipt data is not requested (step S36; No), the control section 31 returns to step S31.

Next, the flow of electronic receipt management processing executed by the control unit 41 of the electronic receipt management server 4 operating according to the electronic receipt management program 43c and product information transmission processing executed by operating according to the information transmission program 43d. will be described with reference to the functional block diagram shown in FIG. 19 and the flow chart shown in FIG.

As shown in FIG. 19, an electronic receipt management program 43c and an information transmission program 43d executed by the electronic receipt management server 4 include electronic receipt data storage means 411, corrected electronic receipt data storage means 412, and corrected electronic receipt information transmission means 413. , and a modified electronic receipt data storage means 414 . As actual hardware, the CPU of the control unit 41 reads out the electronic receipt management program 43c and the information transmission program 43d from the storage unit 43 and executes them. Electronic receipt information transmission means 413 and changed electronic receipt data storage means 414 are executed.

The electronic receipt data storage means 411 has a function of storing electronic receipt data generated by the product sales data processing apparatus 1 based on transactions with customers in a readable manner.

The corrected electronic receipt data storage means 412 stores the corrected electronic receipt data after the electronic receipt data stored by the electronic receipt data storage means 411 has been changed in accordance with the change of the transaction in a viewable manner instead of the electronic receipt data. It has the function of storing in the unit.

The corrected electronic receipt information transmitting means 413 has a function of transmitting the corrected electronic receipt data stored in the corrected electronic receipt information storage means 412 to the terminal device 7 in response to a viewing request from the terminal device 7 .

The changed electronic receipt data storage unit 414 has a function of storing changed electronic receipt data obtained by changing the electronic receipt data stored by the electronic receipt data storage unit 411 in accordance with a change in transaction.

As shown in FIG. 20, the control unit 41 of the electronic receipt management server 4 determines whether the electronic receipt data transmitted from the electronic receipt server 3 of each company has been received via the communication I/F 42 ( step S101).

When determining that the electronic receipt data has been received (step S101; Yes), the control section 41 determines whether or not the receipt number received at the same time already exists (step S102). This determination is made by determining whether or not the received receipt number exists in the receipt number section 43a1 of the electronic receipt management area 43a (step S102).

If it is determined that it does not exist (step S102; No), the control section 41 (electronic receipt data storage means 411) stores new electronic receipt data in the electronic receipt data section 43a21 in association with the received receipt number. (Step S103). Then, the control unit 41 stores the flag "1" in the display permission flag unit 43a22 corresponding to the stored new electronic receipt data, thereby setting the electronic receipt data to be viewable (step S104).

If it is determined that the received receipt number exists (step S102; Yes), then the control section 41 determines whether or not the received electronic receipt data contains a return code (step S105). If it is determined that it is included (step S105; Yes), the control unit 41 executes the return electronic receipt process shown in FIG. 21 (step S106).

If it is determined that the received electronic receipt data does not contain a return code (step S105; No), then the control unit 41 determines whether or not the received electronic receipt data contains a register minus code. (step S107). If it is determined that it is included (step S107; Yes), the control unit 41 executes electronic receipt processing of cash register minus shown in FIG. 22 (step S108).

If it is determined that the received electronic receipt data does not contain the register minus code (step S107; No), then the control unit 41 checks whether the received electronic receipt data contains the partial cancellation code. It is determined whether or not (step S109). If it is determined that it is included (step S109; Yes), the control unit 41 executes the electronic receipt processing for partial cancellation shown in FIG. 23 (step S110). If it is determined that the partial cancellation code is not included (step S109; No), the control section 41 returns to step S101 and waits.

On the other hand, if it is determined in step S101 that the electronic receipt data has not been received (step S101; No), the control section 41 determines whether or not there has been an inquiry about the electronic receipt data from the portable terminal 7 (step S121). If it is determined that there is (step S121; Yes), the control unit 41 reads the corresponding electronic receipt data from the electronic receipt management area 43a (step S122). Then, the control unit 41 (corrected electronic receipt data transmitting means 413) transmits the read electronic receipt data to the mobile terminal 7 that made the inquiry (step S123).

FIG. 21 is a flow chart showing electronic receipt processing for returned goods shown in step S106. The control unit 41 (changed electronic receipt data storage unit 414) stores the received returned electronic receipt data (changed electronic receipt data) in the electronic receipt data unit 43a31 corresponding to the received receipt number (step S161). The control unit 41 (corrected electronic receipt data storage unit 412) stores the received corrected electronic receipt data in the electronic receipt data unit 43a41 corresponding to the received receipt number (step S161).

Next, the control unit 41 sets the flag of the displayable flag unit 43a22 to "0" to disable viewing of the original electronic receipt data (step S162). Next, the control section 41 sets the flag of the displayable flag section 43a32 and the flag of the displayable flag section 43a42 to "1", and sets the returned electronic receipt data stored in the electronic receipt data section 43a31 and the returned electronic receipt data stored in the electronic receipt data section 43a41. The corrected electronic receipt data is set to be viewable (step S163).

Next, the control unit 41 transmits a message indicating that the returned electronic receipt data and the corrected electronic receipt data can be browsed to the relevant portable terminal 7 (step S164).

FIG. 22 is a flow chart showing electronic receipt processing of cash register minus shown in step S108. The control unit 41 (changed electronic receipt data storage unit 414) stores the received cash register minus electronic receipt data (changed electronic receipt data) in the electronic receipt data unit 43a31 corresponding to the received receipt number (step S171).

Next, the control unit 41 executes erasing processing of the electronic receipt data stored in the electronic receipt data section 43a21 based on the register-minus electronic receipt data stored in the electronic receipt data section 43a31 (step S172). Then, the control unit 41 sets the flag of the displayable flag section 43a32 to "0", and disables browsing of the cashier-minus electronic receipt data stored in the electronic receipt data section 43a31 (step S173). Then, the control section 41 sets the flag of the displayable flag section 43a22 to "0" to disable viewing of the original electronic receipt data stored in the electronic receipt data section 43a21 (step SP174).

FIG. 23 is a flow chart showing the partial cancellation electronic receipt process shown in step S110. The control unit 41 (changed electronic receipt data storage unit 414) stores the received cash register minus electronic receipt data (changed electronic receipt data) in the electronic receipt data unit 43a31 corresponding to the received receipt number (step S181). The control unit 41 (corrected electronic receipt data storage unit 412) stores the received corrected electronic receipt data in the electronic receipt data unit 43a41 corresponding to the received receipt number (step S181).

Next, the control unit 41 executes erasing processing of the electronic receipt data stored in the electronic receipt data section 43a21 based on the register-minus electronic receipt data stored in the electronic receipt data section 43a31 (step S182). Then, the control unit 41 sets the flag of the displayable flag section 43a32 to "0" and disables browsing of the cash register minus electronic receipt data stored in the electronic receipt data section 43a31 (step S183). Then, the control section 41 sets the flag of the displayable flag section 43a22 to "0" to disable viewing of the electronic receipt data stored in the electronic receipt data section 43a21 (step SP184).

Next, the control section 41 sets the flag of the displayable flag section 43a42 to "1" and sets the corrected electronic receipt data stored in the electronic receipt data section 43a41 to be viewable (step S185).

Next, the control unit 41 transmits a message indicating that the corrected electronic receipt data can be browsed to the relevant portable terminal 7 (step S186).

In such an embodiment, when the returned goods processing is executed for the transaction for which the electronic receipt data is generated after the transaction is completed, the control unit 41 receives the returned electronic receipt data and the corrected electronic receipt data from the electronic receipt server 3. do. After receiving these electronic receipt data, when there is an inquiry for browsing the electronic receipt data from the mobile terminal 7, the electronic receipt management server 4 will display the return electronic receipt data corresponding to the display permission flag part with the flag set to "1". and the corrected electronic receipt data is transmitted to the mobile terminal 7 . The electronic receipt data before the flag is set to "0" is not transmitted. In other words, the portable terminal 7 can view the returned electronic receipt data and the corrected electronic receipt data after the return processing, but cannot view the original electronic receipt data.

Further, in such an embodiment, when the cashier minus process is executed for a transaction for which electronic receipt data is generated after the transaction is completed, the control unit 41 receives the cashier minus electronic receipt data from the electronic receipt server 3. . After receiving the cash register minus electronic receipt data, when there is an inquiry for browsing the electronic receipt data from the mobile terminal 7, the control unit 41 notifies the mobile terminal 7 of the original electronic receipt data as well as the cash register minus electronic receipt data. do not send either. In other words, the mobile terminal 7 cannot view the original electronic receipt data or the electronic receipt data to be registered.

Further, in such an embodiment, when partial cancellation processing is executed for a transaction for which electronic receipt data has been generated after the transaction has been completed, the control unit 41 receives the cash register minus electronic receipt data from the electronic receipt server 3 and corrects the electronic receipt data. Receive electronic receipt data. After receiving these electronic receipt data, when there is an inquiry for browsing the electronic receipt data from the mobile terminal 7, the electronic receipt management server 4 displays the corrected electronic receipt data corresponding to the display permission flag part whose flag is "1". to the mobile terminal 7. The register-minus electronic receipt data whose flag is set to "0" and the previous electronic receipt data are not transmitted. In other words, after the partial cancellation process, the portable terminal 7 can browse the corrected electronic receipt data, but cannot browse the cash register minus electronic receipt data and the original electronic receipt data.

Next, the flow of the electronic receipt reception processing executed by the control unit 71 of the mobile terminal 7 operating according to the electronic receipt support program 75a and the electronic receipt viewing processing executed by operating according to the electronic receipt viewing program 75b will be described. , with reference to FIGS. 24 to 26. FIG.

As shown in FIG. 24, the electronic receipt correspondence program 75a and the electronic receipt viewing program 75b executed by the portable terminal 7 have a module configuration including member association means 711, electronic receipt reception means 712, and electronic receipt display means 713. ing. As actual hardware, the CPU of the control unit 71 reads out and executes the electronic receipt correspondence program 75a and the electronic receipt viewing program 75b from the storage unit 75, thereby loading the above respective units onto the RAM. A receipt receiving means 712 and an electronic receipt displaying means 713 are generated on the RAM.

The member association means 711 associates a predetermined customer's membership code. The electronic receipt receiving means 712 receives electronic receipt data from the electronic receipt management server 4 . The electronic receipt display means 713 displays the electronic receipt data received by the electronic receipt reception means 712 on the display section 73 .

As shown in FIG. 25, first, the member association unit 711 of the portable terminal 7 accesses the electronic receipt management server 4 and executes authentication processing by entering a member code and password (step S131). As a result, the mobile terminal 7 is associated with the member code of the predetermined customer.

After authentication, the electronic receipt receiving means 712 of the portable terminal 7 receives the electronic receipt data stored and managed in the electronic receipt management area 43a of the electronic receipt management server 4 corresponding to the entered member code (step S132). Further, when additional information is associated with the electronic receipt data, the additional information is also received from the electronic receipt management server 4 . Receipt data may be received by e-mail.

Next, the electronic receipt display means 713 of the portable terminal 7 displays the electronic receipt data and the like received by the electronic receipt reception means 712 on the display section 73 (step S133), and the process ends.

FIG. 26 is a diagram showing an example of the electronic receipt G2 displayed on the display section 73 of the mobile terminal 7. As shown in FIG. The electronic receipt G2 is displayed with the same layout and content as the receipt printed on paper. Further, in the electronic receipt G2, the cursor that follows the input of the operation unit 72 can be used to focus on the commodity a indicating the traded commodity. In addition, FIG. 26 shows an example in which a store name logo portion G21 for displaying the logo of the store name, a banner display portion G22 for displaying advertisements, etc. are provided in the electronic receipt G2.

It should be noted that the display form of the receipt data does not necessarily have to match the image of the receipt printed on the paper. However, the receipt data replaces the paper receipt and serves as electronic product purchase proof information that proves the purchase of the product. Therefore, FIG. 26 shows an example in which the following information is displayed for use when presented as product purchase proof information.
・Store name ・Purchase date ・Purchase item details ・Total sales amount ・Deposit amount ・Change amount ・Registration number ・Transaction number

Here, when the URL (access information) of the promotion management server 6 or the like is set as additional information for any of the products a, this URL is linked to the corresponding product name, or access to this URL is performed. An icon b or the like serving as an operator is displayed for instructing .

For example, when the access destination indicated by the URL is a server device (for example, the promotion management server 6) that accepts applications for a predetermined campaign, the control unit 71 of the mobile terminal 7 manages the promotion in response to pressing the icon b or the like. It accesses the server 6 and executes processing related to the application. When accessing the access destination, the member code of the own device held in the receipt data or the like may be transmitted. The promotion management server 6 manages the application history for each campaign type in association with the member code for identifying each member.

When a plurality of receipt data are received, a selection screen may be displayed on which each of the receipt data can be selected based on the date of purchase, company code, etc. included in the receipt data. In this case, the electronic receipt display means 713 displays the receipt data selected from the selection screen on the display section 73 .

Although embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other forms, and various omissions, replacements, changes, and combinations can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and equivalents thereof.

For example, in the above-described embodiment, the code reading unit 15 is used to input the membership code, etc., but the method is not limited to this, and the membership code, etc. may be input using other methods. Specifically, the POS terminal 1 and the mobile terminal 7 are equipped with a short-range wireless communication unit such as NFC (Near Field Communication) or Bluetooth (registered trademark), so that the membership code or the like can be transmitted and received by short-range wireless communication. may be In this case, the mobile terminal 7 stores the membership code and the like in the storage unit 75, an IC tag (not shown), and the like.

In the above embodiment, the member code and the like are input from the portable terminal 7, but the present invention is not limited to this, and may be input from a medium capable of holding the member code, such as an IC card or magnetic card. . When using an IC card, the POS terminal 1 is assumed to have a reading/writing unit such as an IC card reader/writer. When using a magnetic card, the POS terminal 1 is assumed to be equipped with a card reader/writer for the magnetic card.

Further, in the above-described embodiment, the electronic receipt server 3 is provided at the head office P2, but the configuration is not limited to this, and the electronic receipt server 3 for the store may be provided within the store P1. In this case, the POS terminal 1 outputs electronic receipt data to the electronic receipt server 3 connected to the in-store network N1 of its own store, and the electronic receipt server 3 manages electronic receipts via the in-store network N1 and the network N2. The electronic receipt data is transmitted to the server 4.

In the above embodiment, the electronic receipt data generated by the POS terminal 1 is output to the electronic receipt management server 4 via the electronic receipt server 3. However, the present invention is not limited to this. The electronic receipt data may be directly output to the electronic receipt management server 4 by accessing the electronic receipt management server 4 via .

In the above embodiment, the mobile terminal 7 receives the electronic receipt data via the electronic receipt management server 4. However, the mobile terminal 7 may receive the electronic receipt data directly from the POS terminal 1. good. In this case, the POS terminal 1 outputs the generated electronic receipt data to the portable terminal 7 connected via the in-store network N1 or a short-range wireless communication unit (not shown). Also, in this case, the POS terminal 1 may perform the authentication process.

In the above embodiment, the POS terminal 1 stores the product data file.

In the above embodiment, returned goods electronic receipt data and corrected electronic receipt data can be browsed in return processing, but only corrected electronic receipt data may be browsed.

In the above embodiment, when the corrected electronic receipt information is stored in the electronic receipt management area 43a, it is stored in the other electronic receipt information section 43a31 while the electronic receipt information in the electronic receipt information section 43a21 is stored. , the electronic receipt information in the electronic receipt information section 43a21 may be overwritten. In this case, since the latest electronic receipt information is always stored in the electronic receipt information section 43a21, no other electronic receipt information section or display permission flag section is required.

1 POS terminal 3 electronic receipt server 4 electronic receipt management server 7 portable terminal 11 control unit 12 operation unit 13 printing unit 14 display unit 15 code reading unit 16 communication I/F
17 storage unit 111 electronic receipt data transmission means 112 changed receipt data generation means 113 control means 114 corrected receipt data generation means 115 judgment means 411 electronic receipt data storage means 412 corrected electronic receipt data storage means 413 corrected electronic receipt information transmission means 414 changed electronic Receipt data storage means

JP 2011-90375 A

Claims (4)

storing product sales data indicating transaction details of products in a predetermined storage unit;
storing the customer identification information in the storage unit when information indicating the customer identification information identifying the customer is input;
Perform closing processing based on the product sales data,
generating receipt data based on the information stored in the storage unit along with the closing process;
generating electronic receipt data based on the receipt data in accordance with the closing process when the storage unit stores the customer identification information;
Receiving changes to the transaction details by operating a specific key
In a sales data processing device comprising a control unit,
The control unit
change receipt data generation means for generating new change receipt data for the change based on the information stored in the storage unit in accordance with the change in the transaction content accepted by the specific key;
control means for generating modified electronic receipt data from the modified receipt data and transmitting the modified electronic receipt data to an external device when the modified receipt data includes the customer identification information;
with
The control unit
If the change in transaction content does not change the product sales data after the closing process, the control means is prohibited from transmitting the changed electronic receipt data to an external device.
Sales data processor. The control means outputs print data based on the changed electronic receipt data to the printer device when the changed electronic receipt data is generated.
The sales data processing device according to claim 1. sales data processing equipment computer,
storing product sales data indicating transaction details of products in a predetermined storage unit;
storing the customer identification information in the storage unit when information indicating the customer identification information identifying the customer is input;
Perform closing processing based on the product sales data,
generating receipt data based on the information stored in the storage unit along with the closing process;
generating electronic receipt data based on the receipt data in accordance with the closing process when the storage unit stores the customer identification information;
means for accepting changes in the transaction content by operating a specific key;
change receipt data generation means for generating new change receipt data for the change based on the information stored in the storage unit in accordance with the change in the transaction content accepted by the specific key;
control means for generating modified electronic receipt data from the modified receipt data and transmitting the modified electronic receipt data to an external device when the modified receipt data includes the customer identification information;
a prohibition means for prohibiting transmission of the changed electronic receipt data to an external device by the control means when the change in the transaction content does not change the product sales data after the closing process;
A program that acts as a The control means outputs print data based on the changed electronic receipt data to the printer device when the changed electronic receipt data is generated.
4. A program according to claim 3.

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