JP6921267B2 - Sales data processing equipment, programs and electronic receipt systems - Google Patents

Description

Embodiments of the present invention relate to sales data processing equipment, programs and electronic receipt systems .

Conventionally, receipt data including product sales data purchased from a store at the time of product settlement on a POS terminal is printed on a receipt given to a customer, or electronic receipt data is electronically passed to a customer's mobile terminal or the like. The mechanism of sending as is known.

By converting the receipt data into electronic receipt data in this way, the household account book can be automatically booked electronically, which is beneficial to the customer. Further, by receiving the electronic receipt data with a mobile terminal or the like, the consumption of the receipt paper can be reduced, which is also beneficial for the stores that have introduced the data.

However, with the conventional technology, it is not possible to change the contents of the electronic receipt once sent. For example, even if the contents of the transaction are changed due to processing such as returns, cash register minus, or partial cancellation, the initial contents are changed. I was only able to view the electronic receipts of. Therefore, when the contents of the transaction were changed, a paper receipt printed on the POS terminal was received.

An object to be solved by the present invention is to provide an electronic receipt management server and a program capable of viewing a new electronic receipt corresponding to the modification when the content of the transaction is modified after the transaction is completed.

The sales data processing device of the embodiment includes a journal data acquisition unit that reads the journal data from a storage unit that stores journal data based on receipt data including transaction details of the product to be settled, and a product that is excluded from the payment target. The correction receipt data generation unit that generates the correction receipt data including the changed transaction content based on the change receipt data including the data and the journal data read by the journal data acquisition unit, the change receipt data, and the change receipt data and the above. If corrected receipt data includes customer code, if said corrected receipt corrected electronic receipt data based on the data that the form raw correction electronic receipt data generation unit, the change receipt data and the correction receipt data does not include the client code, the It includes a control unit that outputs the changed receipt data to a predetermined printing unit that prints on paper .

The program of the embodiment includes a journal data acquisition means for reading the journal data from a storage unit that stores journal data based on receipt data including transaction details of a product to be settled, and a settlement target. Based on the modified receipt data including the data of the product excluded from the data and the journal data read by the data acquisition means, the corrected receipt data generating means for generating the corrected receipt data including the changed transaction content and the modified receipt data generating means. If the receipt data and the correction receipt data includes customer code, and the corrected receipt based on the data corrected electronic receipt data that the form raw correction electronic receipt data generation means, said change receipt data and the correction receipt data contains the customer code If not, it functions as a control means for outputting the changed receipt data to a predetermined printing unit that prints on paper.

FIG. 1 is a configuration diagram showing the entire configuration of the electronic receipt system according to the embodiment. FIG. 2 is a transition diagram showing an example of screen transitions in customer membership registration. FIG. 3 is a block diagram showing a main configuration of a POS terminal. FIG. 4 is a block diagram showing a main configuration of the electronic receipt server. FIG. 5 is a block diagram showing a main configuration of the electronic receipt management server. FIG. 6 is a memory map showing a part of the electronic receipt management area of the electronic receipt management server. FIG. 7 is a block diagram showing a configuration of a main part of the mobile terminal. FIG. 8 is a functional block diagram related to electronic receipt processing in the POS terminal. FIG. 9 is a diagram schematically showing an example of receipt data. FIG. 10 is a diagram schematically showing an example of an electronic receipt. FIG. 11 is a flowchart showing the flow of electronic receipt processing in the POS terminal. FIG. 12 is a flowchart showing the flow of receipt processing when the batch cancel key on the POS terminal is operated. FIG. 13 is a flowchart showing the flow of receipt processing when the reissue key in the POS terminal is operated. FIG. 14 is a flowchart showing the flow of receipt processing when the return key on the POS terminal is operated. FIG. 15 is a diagram schematically showing an example of a new electronic receipt generated after the return processing. FIG. 16 is a flowchart showing the flow of receipt processing when the registration minus key on the POS terminal is operated. FIG. 17 is a flowchart showing the flow of receipt processing when a partial cancel key is operated on the POS terminal. FIG. 18 is a flowchart showing the flow of electronic receipt management processing and information transmission processing in the electronic receipt server. FIG. 19 is a functional block diagram related to the electronic receipt management process and the product information transmission process in the electronic receipt management server. FIG. 20 is a flowchart showing the flow of the electronic receipt management process and the product information transmission process in the electronic receipt management server. FIG. 21 is a flowchart showing the flow of the electronic receipt management process and the product information transmission process in the electronic receipt management server. FIG. 22 is a flowchart showing the flow of the electronic receipt management process and the product information transmission process in the electronic receipt management server. FIG. 23 is a flowchart showing the flow of the electronic receipt management process and the product information transmission process in the electronic receipt management server. FIG. 24 is a functional block diagram related to the electronic receipt receiving process and the electronic receipt viewing process in the mobile terminal. FIG. 25 is a flowchart showing the flow of the electronic receipt receiving process and the electronic receipt viewing process in the mobile terminal. FIG. 26 is a diagram showing an example of an electronic receipt displayed on the display unit of the mobile terminal.

Hereinafter, one embodiment of the present embodiment will be described with reference to the drawings.

FIG. 1 is a configuration diagram showing the entire configuration of the electronic receipt system according to the embodiment. As shown in FIG. 1, the electronic receipt system includes a POS (Point of Sales) terminal 1, a store server 2, an electronic receipt server 3, an electronic receipt management server 4, a promotion setting terminal 5, and a promotion management server 6. And a mobile terminal 7.

The POS terminal 1 and the store server 2 are provided in the store P1. The POS terminal 1 and the store server 2 are communicably connected to each other via an in-store network N1 such as a LAN (Local Area Network). Further, the POS terminal 1 and the store server 2 can be connected to the network N2 connecting the store P1 and the headquarters P2 via a network device (not shown) such as a router connected to the in-store network N1. be. Here, the network N2 is, for example, a dedicated line such as the Internet or a VPN (Virtual Private Network).

The POS terminal 1 is a product sales data processing device that executes product sales data processing. The POS terminal 1 generates receipt data including transaction details of a product to be settled, and prints the receipt data by a printing unit 13 described later to output a paper receipt. Further, the POS terminal 1 outputs (transmits) the electronic receipt data obtained by converting the data format of the receipt data to the electronic receipt server 3 via the network N2. The method of transmitting the electronic receipt data is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used. The number of POS terminals 1 provided in the store P1 is not particularly limited, and may be a plurality of POS terminals 1.

The store server 2 comprehensively manages the product sales data processing and the like performed by the POS terminal 1. For example, the store server 2 stores and manages the product sales data generated by the product sales data processing of the POS terminal 1, and stores and manages the product data file and the like used for the product sales data processing.

The number of POS terminals 1 arranged in the store P1 is not particularly limited, and may be a plurality of POS terminals 1. Further, in the present embodiment, a configuration in which the POS terminal 1 outputs electronic receipt data will be described, but the present invention is not limited to this, and the receipt data generated by the POS terminal 1 is converted into a data format by the store server 2 or a conversion device (not shown). The electronic receipt data may be output to the electronic receipt server 3 by converting the above.

The electronic receipt server 3 is provided at the headquarters P2 of a company that operates a store or a chain store (hereinafter referred to as a store), and functions as a receipt management server for a company that manages receipt data for each company that operates the store. .. The electronic receipt server 3 has functions such as sales management, sales analysis, and inventory management of a company that operates a store, for example.

Further, the electronic receipt server 3 receives the electronic receipt data transmitted from the POS terminal 1 via the network N2. Further, the electronic receipt server 3 transmits the received electronic receipt data to the electronic receipt management server 4 via the network N3 connecting the headquarters P2 and the electronic receipt center P3.

Here, the network N3 is, for example, a dedicated line such as the Internet or VPN. Further, the method of transmitting the electronic receipt data is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

The electronic receipt management server 4 is provided in the electronic receipt center P3. The electronic receipt center P3 is, for example, a third-party organization other than a company that manages receipt data on the electronic receipt server 3. The electronic receipt server 3 may also be managed by a third party or the like.

The electronic receipt management server 4 functions as a customer receipt management server that collectively manages receipt data of various companies that operate stores. The electronic receipt management server 4 uses the name of each customer (member) who has registered as a member by the procedure described later, the member code which is the customer code, and the destination information (for example, mail) of the mobile terminal 7 which is the destination of the electronic receipt data. Member data such as address) is stored and managed in the member master held in the database DB. In addition to the electronic receipt management server 4, a member management server or the like for storing and managing member data may be provided.

Further, the electronic receipt management server 4 receives the electronic receipt data transmitted from the electronic receipt server 3 via the network N3, and stores the electronic receipt data in the electronic receipt management area 43a described later, which is held in the database DB. ·to manage. More specifically, the electronic receipt data includes elements such as a membership code in addition to the transaction details of the product (product sales data), and is managed in association with the member data of the corresponding member.

Further, the electronic receipt management server 4 receives additional information such as campaign information related to the campaign of a specific product from the promotion setting terminal 5 connected via the network N4 described later, and holds this additional information in the database DB. It is stored and managed in the additional information management area 43b described later. More specifically, the additional information is managed in association with the elements corresponding to the predetermined conditions among the elements included in the electronic receipt data stored in the database DB.

Further, when the electronic receipt management server 4 stores the electronic receipt data in the database DB, the electronic receipt management server 4 identifies the destination (mobile terminal 7) by referring to the destination information associated with the member code of the electronic receipt data. .. Then, the electronic receipt management server 4 transmits the electronic receipt data stored in the database DB to the transmission destination via the network N5 described later. If additional information is associated with the electronic receipt data, this additional information is also transmitted to the destination.

Further, when the electronic receipt management server 4 receives an electronic receipt inquiry specifying a membership code from the mobile terminal 7 connected via the network N5 described later, the electronic receipt management server 4 extracts the electronic receipt data corresponding to the membership code from the database DB. Then, it is transmitted to the mobile terminal 7. When additional information is associated with the electronic receipt data, this additional information is also transmitted to the inquired mobile terminal 7.

The promotion setting terminal 5 and the promotion management server 6 are provided in the consumer goods manufacturer P4 or the like. The promotion setting terminal 5 is a terminal device such as a PC (Personal Computer), and transmits additional information to the electronic receipt management server 4 via the network N4. Here, the network N4 is, for example, a dedicated line such as the Internet or VPN. Further, the method of transmitting the additional information is not particularly limited, and a general-purpose protocol such as HTTP or HTTPS may be used.

The mobile terminal 7 is a terminal device used by a user (customer) of this system, such as a smartphone, a mobile phone, a PDA (Personal Digital Assistant), or a tablet computer. The mobile terminal 7 implements an application such as a Web browser for browsing various information provided on the network N5. A terminal device such as a PC may be applied instead of the mobile terminal 7.

The mobile terminal 7 registers as a member of this system by accessing the electronic receipt management server 4 via the network N5. Here, the network N5 is the Internet and various public networks.

By the way, the membership registration of the customer in this system is performed by, for example, the following procedure. The customer sends a blank mail from the mobile terminal 7 to the electronic receipt management server 4 via the network N5. The electronic receipt management server 4 transmits a URL (Uniform Resource Locator) indicating a page for membership registration to the received e-mail address. The customer accesses the URL indicating the page for membership registration from the mobile terminal 7 and displays an input screen for inputting the items (name, destination information, etc.) necessary for membership registration. After the customer finishes inputting the necessary items, the electronic receipt management server 4 executes the member registration for the member master. After that, the electronic receipt management server 4 delivers a member registration completion email including a member code (customer code) and a password to the mobile terminal 7. This completes the membership registration.

After the membership registration as described above, as shown in FIG. 2, the mobile terminal 7 displays the customer's membership code on the display unit 73 as a code symbol CS such as a bar code or a two-dimensional code. The customer presents the code symbol CS displayed on the mobile terminal 7 to the clerk at the time of transaction settlement at the store P1. The clerk reads the code symbol CS displayed on the mobile terminal 7 by a code reading unit 15 (see FIG. 3) connected to the POS terminal 1, for example, composed of a scanner. This makes it possible to associate the customer's membership code with the receipt data generated after the settlement by the product sales data processing on the POS terminal 1.

Further, the mobile terminal 7 receives the electronic receipt data of the transaction transmitted from the electronic receipt management server 4 via the network N5 after the settlement (transaction) on the POS terminal 1. By transmitting the electronic receipt inquiry specifying the member code to the electronic receipt management server 4 via the network N5, the electronic receipt data of the member is received from the electronic receipt management server 4. Further, the mobile terminal 7 displays the received electronic receipt data on the display unit 73, which will be described later (see FIG. 26).

Further, when the received electronic receipt data is associated with the additional information, the mobile terminal 7 displays an icon or the like instructing the application for the project related to the campaign based on the additional information (see FIG. 26). For example, the icon can be set with connection destination information (URL, etc.) indicating an application destination (for example, promotion management server 6) for the project. In this case, when the mobile terminal 7 receives the operation for the icon, it accesses the promotion management server 6 via the network N5 and executes the process related to the application.

The promotion management server 6 is a server device that accepts access from the mobile terminal 7 connected via the network N5. The promotion management server 6 has an entry master that manages the application history for each campaign type in association with the member code for identifying each member. When the promotion management server 6 receives an application for a campaign from the mobile terminal 7 via the network N5, the promotion management server 6 manages the application history for each campaign type in association with the membership code. When the mobile terminal 7 accesses the promotion management server 6, the mobile terminal 7 transmits a member code related to the user (member) of the own device held in the receipt data or the like.

In the electronic receipt system having such a configuration, the electronic receipt data (receipt data) indicating the contents of the transaction (settlement) generated by the product sales data processing performed by the POS terminal 1 of the store P1 is transmitted via the electronic receipt server 3. Is transmitted to the electronic receipt management server 4 and published on the Web. Therefore, the mobile terminal 7 that implements the Web browser can download the receipt data published on the Web to the mobile terminal 7 and browse it with the Web browser by specifying the URL (Uniform Resource Locator). .. An application for viewing receipt data may be installed on the mobile terminal 7 for viewing.

Next, the configuration of the main device for constructing the electronic receipt system of the present embodiment will be described.

First, the POS terminal 1 which is a product sales data processing device will be described. FIG. 3 is a block diagram showing the configuration of the POS terminal 1. As shown in FIG. 3, the POS terminal 1 includes a control unit 11 that comprehensively controls various calculations and each unit of the POS terminal 1. The control unit 11 includes a CPU (Central Processing Unit), a ROM (Read Only Memory) for storing various programs and data, a RAM (Random Access Memory) for temporarily storing various programs and rewriting various data. It is a computer composed of an RTC (Real Time Clock) unit or the like that measures the current date and time.

The control unit 11 is connected to the operation unit 12, the printing unit 13, the display unit 14, and the code reading unit 15 via the bus 18.

The operation unit 12 has various operation keys for the operator to input an operation. The operation keys include, for example, a number key for inputting a numerical value, a cursor key and a selection decision key for selecting a predetermined item, and a subtotal key for instructing the total output of products for which sales are registered in a transaction. There is a closing key that declares that the transaction will be closed and the price will be settled.

The operation unit 12 includes a keyboard on which keys such as a tightening key 121, a batch cancel key 122, a reissue key 123, a return key 124, a cash register minus key 125, and a partial cancel key 126 are arranged. The closing key 121 is a key to be operated when the transaction with the customer is terminated. The batch cancellation key 122 is a key to be operated when the transaction is canceled in the middle of the operation. The reissue key 123 is a key to be operated when reissuing a receipt printed with product information and payment information of the transaction after the transaction is completed. The return key 124 is a key that is operated when the return process is performed after the transaction is completed for all or a part of the purchased goods. The cash register minus key 125 is a key to be operated when canceling the transaction after the transaction is completed when there is an input error due to an erroneous operation or the like. The partial cancellation key 126 is a key to be operated when canceling a partial product after the transaction is completed.

The printing unit 13 is composed of a printer device that prints receipts, journals, and the like. The printing unit 13 includes a cutting mechanism for cutting paper such as roll paper to be printed (not shown), and cuts the paper according to a cut command described later.

The display unit 14 is, for example, a liquid crystal display or the like, and displays various information such as a product name, a price, a total amount of one transaction in which settlement is declared, and a change amount of a product registered for sale. The display unit 14 includes an operator display 14a for displaying various information for the cashier and a customer display 14b for displaying various information for the customer. The display unit 14 may have a touch panel configuration, in which case the touch panel functions as an operation unit 12.

The code reading unit 15 is a scanner device that optically reads a code symbol such as a bar code or a two-dimensional code. The code reading unit 15 reads, for example, a code symbol attached to a product, a code symbol displayed on the mobile terminal 7, and the control unit 11 inputs information held in the read code symbol. It is assumed that the code symbol attached to the product holds the product code or the like for identifying the product. Further, it is assumed that the code symbol displayed on the mobile terminal 7 holds a membership code (customer code) or the like for identifying a customer who carries the mobile terminal 7. The membership code may be magnetically or electrically stored in the mobile terminal 7. In this case, the stored membership code is read by a dedicated reading device. The control unit 11 inputs the read member code.

Further, the control unit 11 is connected to the communication I / F (interface) 16 via the bus 18, and can be connected to the in-store network N1 and the network N2 via the communication I / F 16. There is.

Further, the control unit 11 is connected to the storage unit 17 via the bus 18. The storage unit 17 is an auxiliary storage device such as an HDD (Hard Disk Drive) or an SSD (Solid State Drive). The storage unit 17 stores programs for executing various POS operations including product sales data processing. In addition, the storage unit 17 stores various data files related to product sales data processing such as a product data file that stores product data such as a product name, a product code, and a unit price of each product. In addition, the storage unit 17 stores a receipt data processing program 17a for performing product sales data processing and processing related to receipt data.

In addition, the storage unit 17 is provided with a POS number for identifying one's own POS terminal 1 from another POS terminal 1, a company code (identification code of a company that operates a store), an industry / business type code, and the POS terminal 1. The store code or the like indicating the store P1 to be stored is stored in the identification code management area 17b. Here, the type of business / business type code is a code (classification code) that distinguishes the type of business / business type of a store as, for example, a convenience store, a supermarket, a department store, a pharmacy, a restaurant, a restaurant, or the like. It should be noted that such an industry / business format can be arbitrarily changed according to the user's preference. Further, the company code (identification code of the company that operates the store) and the industry / business type code may be registered in the electronic receipt server 3.

In addition, the storage unit 17 stores a receipt data schema 17c that describes conversion rules when converting unstructured receipt data into structured format receipt data (hereinafter referred to as electronic receipt data). Further, the storage unit 17 stores the product sales data processed by the product sales data and the read member code in the data storage unit 17d.

Next, the configuration of the electronic receipt server 3 that functions as a receipt management server for a company will be described with reference to the block diagram of FIG. The electronic receipt server 3 includes a control unit 31 that comprehensively controls various calculations and each unit of the electronic receipt server 3. The control unit 31 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritable various data, an RTC unit for measuring the current date and time, and the like. be.

The control unit 31 can be connected to the network N2 and the network N3 via the communication I / F 32 connected to the bus 34. Further, the control unit 31 is connected to the storage unit 33 via the bus 34.

The storage unit 33 stores the electronic receipt data for each company that operates the store in the electronic receipt management area 33a. The electronic receipt data includes a company code (identification code of the company that operates the store), an industry / business type code, a store code, a member code of a shopper, a POS number of the POS terminal 1, a receipt number, product sales data, and the like.

Further, the storage unit 33 stores the electronic receipt management program 33b for managing the electronic receipt data in the electronic receipt management area 33a. Further, the storage unit 33 stores the information transmission program 33c for transmitting the receipt data managed in the electronic receipt management area 33a to the electronic receipt management server 4.

Next, the configuration of the electronic receipt management server 4 that functions as the customer receipt management server will be described with reference to the block diagram of FIG. As shown in FIG. 5, the electronic receipt management server 4 includes a control unit 41 that comprehensively controls various calculations and each unit of the electronic receipt management server 4. The control unit 41 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritable various data, an RTC unit for measuring the current date and time, and the like. be.

The control unit 41 can be connected to the network N3, the network N4, and the network N5 via the communication I / F 42 connected to the bus 44. Further, the control unit 41 is connected to the storage unit 43 via the bus 44.

In the storage unit 43, in addition to the member master management area (not shown) for storing and managing the member master, the electronic receipt management area 43a for collectively storing the electronic receipt data of various companies operating the store is provided. It is secured. More specifically, the electronic receipt management area 43a manages electronic receipt data of various companies that operate stores for each member.

The electronic receipt includes a membership code, a company code (identification code of the company that operates the store), a store code, a POS number of the POS terminal 1, a receipt number, product sales data (including date and time data), and the like. Therefore, for example, a consumer goods manufacturer P4 or the like obtains unique proof information of purchased products related to the manufacturer from this electronic receipt data under specific conditions (for example, limited to a specific company that operates a store, limited to a specific area, etc. It will be possible to acquire it for a specific time only). The consumer goods manufacturer P4 is a manufacturer of foodstuffs, beverages, clothing, cosmetics, medicines, household goods, and the like.

Further, the storage unit 43 stores various additional information in the additional information management area 43b in association with a desired product (product code), member (member code), company (company code), and store (store code). Here, the additional information is, for example, campaign information related to a campaign associated with desired product information and specific conditions (for example, a specific company operating a store, a specific area, a specific store, a specific time, etc.). And so on. The additional information includes access information such as a URL linking to a homepage associated with a company campaign, a URL linking to a homepage associated with a company CM, and a URL linking to a company coupon.

Further, the storage unit 43 stores the electronic receipt data and additional information of each company in the electronic receipt management area 43a and the additional information management area 43b, in addition to the member management program (not shown) for managing the member master in the member master area. Stores the electronic receipt management program 43c for management in. In addition, the storage unit 43 stores an information transmission program 43d for transmitting electronic receipt data and additional information of a desired product to the mobile terminal 7. The member master management area, the electronic receipt management area 43a, and the additional information management area 43b correspond to the database DB shown in FIG.

Next, the electronic receipt management area 43a of the electronic receipt management server will be described with reference to the memory map of FIG.

In FIG. 6, the electronic receipt management area 43a includes a receipt number unit 43a1 and a plurality of electronic receipt data storage units 43a2 to 43an corresponding to each receipt number unit 43a1. In the example of FIG. 6, three electronic receipt data storage units, an electronic receipt data storage unit 43a2, an electronic receipt data storage unit 43a3, and an electronic receipt data storage unit 43a4, are shown. The electronic receipt data storage unit 43a2 includes an electronic receipt data unit 43a21 and a display permission flag unit 43a22. Further, the electronic receipt data storage unit 43a3 includes an electronic receipt data unit 43a31 and a display permission flag unit 43a32. The electronic receipt data storage unit 43a4 includes an electronic receipt data unit 43a41 and a display permission flag unit 43a42.

The receipt number unit 43a1 stores the receipt number for which the electronic receipt data has already been generated. When a receipt number that has not been stored yet is received, a new receipt number is stored in the unstored area of the receipt number unit 43a1.

The electronic receipt data unit 43a21 and the electronic receipt data unit 43a31 store different electronic receipt data corresponding to the receipt numbers stored in the receipt number unit 43a1. The electronic receipt data unit 43a31 may not yet store the electronic receipt data.

The display permission flag unit 43a22 and the display permission flag unit 43a32 store a flag indicating whether or not the electronic receipt data stored in the electronic receipt data unit 43a21 and the electronic receipt data unit 43a31 can be displayed on the mobile terminal 7. When the stored flag is "1", the control unit 41 controls the electronic receipt so that it can be displayed on the mobile terminal 7, and when the stored flag is "0", the control unit 41 controls the electronic receipt. The receipt data is controlled so that it cannot be displayed on the mobile terminal 7.

When a certain receipt number and electronic receipt data corresponding to the receipt number are received from the electronic receipt server 3, if the receipt number is the first receipt number, the receipt number is stored in the receipt number unit 43a1 and received. The electronic receipt data is stored in the corresponding electronic receipt data unit 43a21. Then, the flag "1" is stored in the display permission flag unit 43a22 corresponding to the electronic receipt data unit 43a21. In this case, the electronic receipt data stored in the electronic receipt data unit 43a21 can be displayed on the mobile terminal 7.

Next, when new electronic receipt data corresponding to the same receipt number is received, the flag stored in the display permission flag unit 43a22 is changed to "0", and the newly received electronic receipt data is changed to the receipt number. It is stored in the electronic receipt data unit 43a31 corresponding to the above. Then, the flag "1" is stored in the display permission flag unit 43a32 corresponding to the electronic receipt data unit 43a31. In this case, the electronic receipt data stored in the electronic receipt data unit 43a21 cannot be displayed on the mobile terminal 7. On the other hand, the electronic receipt data stored in the electronic receipt data unit 43a31 can be displayed on the mobile terminal 7.

Next, the configuration of the mobile terminal 7 will be described with reference to the block diagram of FIG. As shown in FIG. 7, the mobile terminal 7 includes a control unit 71 that comprehensively controls various calculations and each part of the mobile terminal 7. The control unit 71 is a computer composed of a CPU, a ROM for storing various programs and data, a RAM for temporarily storing various programs and rewritable various data, an RTC unit for measuring the current date and time, and the like. be.

The operation unit 72 is connected to the display unit 73 via the bus 76. The operation unit 72 has various operation keys and a pointing device for the user (customer) to input an operation. The display unit 73 is, for example, a liquid crystal display or the like, and displays various information such as electronic receipt data described later. The display unit 73 may have a touch panel configuration, in which case the touch panel functions as an operation unit 72.

Further, the control unit 71 is connected to the communication I / F 74 via the bus 76, and can be connected to the network N5 via the communication I / F 74. It should be noted that the configuration may be such that it can be connected to the in-store network N1 via the communication I / F74.

Further, the control unit 71 is connected to the storage unit 75 via the bus 76. The storage unit 75 includes a Web browser for browsing various information (contents) published on the Web, an electronic receipt compatible program 75a for receiving electronic receipt data from the electronic receipt management server 4, and the received receipt. The electronic receipt viewing program 75b for viewing the data is stored.

Next, the control processing of each part constituting the system of the present embodiment will be described.

First, the electronic receipt processing executed by the control unit 11 of the POS terminal 1 controlling according to the receipt data processing program 17a will be described with reference to FIGS. 8 to 16.

FIG. 8 is a functional block diagram showing a functional configuration of the POS terminal 1. In the POS terminal 1, the control unit 11 realizes the electronic receipt data transmission means 111, the change receipt data generation means 112, the control means 113, the correction receipt data generation means 114, and the determination means 115. As actual hardware, the CPU of the control unit 11 reads the receipt data processing program 17a from the storage unit 17 and executes it, so that the electronic receipt data transmission means 111, the change receipt data generation means 112, the control means 113, and the correction receipt data are executed. The generation means 114 and the determination means 115 are realized.

The electronic receipt data transmitting means 111 has a function of generating electronic receipt data from the receipt data generated based on the transaction information of the product settled in the transaction and transmitting it to the electronic receipt server 3 which is an external device.

The change receipt data generation means 112 has a function of generating new change receipt data for the change in accordance with the change of transaction information.

When the change receipt data generated by the change receipt data generation means 112 includes a member code which is customer identification information for identifying a customer, the control means 113 generates change electronic receipt data from the change receipt data and externally. It has a function of transmitting to the device and outputting print data based on the changed electronic receipt data to the print unit.

The correction receipt data generation means 114 has a function of generating new correction receipt data after the change due to the change of transaction information.

The determination means 115 has a function of determining whether or not the change receipt data includes a member code which is customer-specific information.

FIG. 9 is a diagram schematically showing an example of receipt data. Here, the receipt data is unstructured text data or the like and is used for printing by the printing unit 13. As shown in FIG. 9, the receipt data includes the elements of the above-mentioned product sales data D1 and membership code D2. Here, the product sales data D1 has a product name (product code) of the product to be settled and its amount, a total amount of each product, a deposit amount paid by the customer, a change amount, and the like.

The receipt data includes a company code (company name) D3, a store code (store name) D4, a store phone number D5, an address D6, a transaction date and time D7, and a transaction number (receipt number) D8, indicating the company that operates the store. Includes elements such as registration number D9 and person in charge name D10. The element included in the receipt data is not limited to the example of FIG. 9, and may include other elements such as an industry / business type code, or may remove elements such as a telephone number D5 and an address D6.

Further, FIG. 10 is a diagram schematically showing an example of electronic receipt data. As shown in FIG. 10, the electronic receipt data is composed of structured format data (structured document) such as XML and CSV. Note that FIG. 10 shows an example in which each element (D1 to D10) of the receipt data shown in FIG. 9 is converted into an XML format.

The conversion from the receipt data to the electronic receipt data is performed based on the conversion rules described in the receipt data schema 17c. Specifically, in the receipt data schema 17c, a predetermined element constituting the receipt data and attribute information (tag or the like) indicating the attribute of the element are defined. The control unit 11 generates electronic receipt data in a structured format as shown in FIG. 10 by structuring each element of the receipt data using the corresponding attribute information. By using such structured electronic receipt data, the elements included in the electronic receipt data can be efficiently used, so that various advantages can be obtained in terms of data management.

FIG. 11 is a flowchart showing the flow of electronic receipt data processing in the POS terminal 1. First, the control unit 11 of the POS terminal 1 determines whether or not the code symbol (product code) attached to the product or the code symbol (member code) displayed on the mobile terminal 7 has been read by the code reading unit 15. (Step S11).

When it is determined that the code symbol has been read (step S11; Yes), the control unit 11 determines whether the information input by the reading is the product code (step S12).

When it is determined in step S12 that the product code is (step S12; Yes), when the control unit 11 reads the product data from the product data file for the product specified by the product code, the product data is included. The product sales data processing for calculating the settlement amount based on the unit price is executed (step S13). Next, the control unit 11 stores the product sales data processed at the time of processing the product sales data in the data storage unit 17d (step S14).

If it is determined in step S12 that the product code is not the product code, the control unit 11 determines whether or not the member code has been input (step S15). When it is determined that the member code has been input (step S15; Yes), the control unit 11 stores the member code in the data storage unit 17d (step S16). If it is determined that the membership code has not been entered (step S15; No), the control unit 11 returns to step S12 and waits.

Here, in order to input the member code to the POS terminal 1, for example, the customer who is a member displays a code symbol including the member code on the display unit 73 of the mobile terminal 7, and the clerk or the customer who is a member himself / herself displays the code symbol. It is read by the code reading unit 15 of the POS terminal 1. The control unit 11 may be in a form of performing exclusive processing or the like so that the member code input during one transaction is unique.

Subsequently, in step S17, the control unit 11 determines whether or not the start of the tightening process is instructed by the operation of the tightening key 121 or the like (step S17). If the start of the tightening process is not instructed (step S17; No), the process returns to step S11. When the start of the closing process is instructed (step S17; Yes), the control unit 11 generates receipt data based on the product sales data and the membership code stored in the data storage unit 17d (step S18).

Next, the control unit 11 generates journal data based on the generated receipt data (step S19). Further, the generated journal data is stored in the data storage area 17d (step S19).

Next, the control unit 11 determines whether or not the receipt data includes the membership code (step S20). If it is determined that the data is not included (step S20; No), the control unit 11 outputs the receipt data for one transaction to the printing unit 13 to output the receipt data (step S23), and performs this process. finish. As a result, the printing unit 13 prints the receipt data on the paper and then cuts the paper to print out the paper receipt for one transaction.

On the other hand, when the receipt data includes a membership code (step S20; Yes), the control unit 11 generates electronic receipt data by converting the data format of the receipt data, which is an unstructured format, into a structured format. (Step S21). Then, the control unit 11 (electronic receipt data transmitting means 111) transmits the electronic receipt data generated via the communication I / F 16 to the electronic receipt server 3 together with the receipt number of the receipt (step S22), and performs this process. finish. The control unit 11 similarly transmits the receipt data together with the receipt number to the electronic receipt server 3. The electronic receipt server 3 stores the received receipt data and the electronic receipt data in association with the receipt number.

If it is determined in step S11 that the code symbol has not been read (step S11; No), the control unit 11 uses the batch cancel key 122, the reissue key 123, the return key 124, and the cash register as specific keys. It is determined whether or not any of the minus key 125 and the partial cancel key 126 has been operated (step S24). When it is determined that these keys have been operated (step S24; Yes), the control unit 11 inputs a specific instruction code for each key and processes associated with the operation of each key (FIGS. 12, 13, 14, 14, and FIG. 16. (Explained in FIG. 17) is executed (step S25).

FIG. 12 is a flowchart showing in detail the control process of step S25 when the control unit 11 determines that the batch cancel key 122 has been operated in step S24.

In FIG. 12, when the batch cancel key 122 is operated, the control unit 11 inputs a batch cancel code, which is a key code indicating that the batch cancel key 122 has been operated (step S41). Then, the control unit 11 determines whether or not the product sales data exists in the data storage unit 17d (step S42). The product sales data is the data processed by the product sales data in step S13. If it is determined that the product sales data does not exist (step S42; No), the control unit 11 executes error processing on the assumption that the operation of the batch cancel key 122 is invalid (step S49), and ends the processing.

When it is determined that the product sales data exists (step S42; Yes), the control unit 11 determines whether or not the execution key (not shown) for executing the batch cancellation has been operated (step S43). Waiting until the operation is performed (step S43; No), and when it is determined that the execution key has been operated (step S43; Yes), the control unit 11 has so far regarding the data processed as the product sales data in step S13. Cancel the transaction and execute the batch cancellation process assuming that the transaction did not occur (step S44). Then, the control unit 11 is based on the product sales data that has been collectively canceled and, if the member code is stored in the data storage unit 17d, the member code, for example, the batch cancellation receipt data that includes the header character of "batch cancellation". (Change receipt data) is generated (step S45).

Next, the control unit 11 determines whether or not the member code is included in the generated batch cancellation receipt data (step S46). If it is determined that the data is not included (step S46; No), the printing unit 13 issues a receipt for the store copy printed with the header character of "batch cancellation" based on the batch cancellation receipt data (step S47). ..

On the other hand, if it is determined that the generated batch cancellation receipt data includes the membership code (step S46; Yes), the control unit 11 transmits the batch cancellation electronic receipt data based on the generated batch cancellation receipt data. Prohibit (step S48). In this case, the batch cancellation electronic receipt data may be generated and the transmission of the generated batch cancellation electronic receipt data may be prohibited, or the batch cancellation electronic receipt data may be transmitted by prohibiting the generation of the batch cancellation electronic receipt data. It may be prohibited. Then, the control unit 11 executes step S47.

In the embodiment, as a general rule, electronic receipt data is generated for the receipt data including the membership code, and the generated electronic receipt data is transmitted to the electronic receipt server 3. However, when the batch cancellation key 122 is operated, transmission of the batch cancellation electronic receipt data is prohibited even if it is determined that the batch cancellation receipt data includes the member code.

FIG. 13 is a flowchart showing in detail the control process of step S25 when the control unit 11 determines that the reissue key 123 has been operated in step S24.

In FIG. 13, when the reissue key 123 is operated, the control unit 11 inputs a reissue code which is a key code indicating that the reissue key 123 has been operated (step S51). Next, the control unit 11 determines whether or not the receipt number has been input (step S52). The receipt number is described in the receipt handed to the customer or the electronic receipt data displayed on the customer terminal, and the clerk reads the receipt number and inputs it from the operation unit 12.

Wait until the receipt number is input (step S52; No), and if it is determined that the receipt number has been input (step S52; Yes), the control unit 11 data the journal data corresponding to the input receipt number. Read from the storage unit 17d (step S53). Next, the control unit 11 determines whether or not the execution key for executing the reissue process has been operated (step S54).

Waiting until the operation is performed (step S54; No), and if it is determined that the operation has been performed (step S54; Yes), the control unit 11 executes the receipt reissue process based on the read journal data. (Step S55). Then, the control unit 11 generates reissue receipt data (changed receipt data) including, for example, the header character of "reissue" in accordance with the receipt reissue process (step S56).

Next, the control unit 11 determines whether or not the generated reissue receipt data includes the membership code (step S57). If it is determined that the data is not included (step S57; No), the printing unit 13 issues a receipt to be handed to the customer who has printed the header character of "reissue" based on the reissue receipt data (step S58).

On the other hand, if it is determined that the generated reissue receipt data includes the membership code (step S57; Yes), the control unit 11 transmits the reissue electronic receipt data based on the generated reissue receipt data. Prohibit (step S59). In this case, the reissued electronic receipt data may be generated and the transmission of the reissued electronic receipt data may be prohibited, or the generation of the reissued electronic receipt data may be prohibited to prohibit the transmission of the reissued electronic receipt data. You may. Then, the control unit 11 executes step S58.

As described above, according to the embodiment, when the batch cancellation process or the receipt reissue process is executed, if the changed receipt data includes the membership code, the transmission of the electronic receipt data is prohibited. Receipt data that does not require the modified receipt data to be sent as electronic receipt data is not sent to the customer.

Further, according to the embodiment, since the receipt data for which the transmission of the electronic receipt data is prohibited is printed by the printing unit 13, the receipt of the changed receipt data can be used as a store copy.

Further, according to the embodiment, when the member code is included in the changed receipt data, the receipt data is printed by the printing unit 13, so that the receipt of the changed receipt data can be used as a store copy. can.

In addition to operating the batch cancellation key 122 and the reissue key 123 described above, for example, when the receipt issuance key for the store copy is operated, the store clerk executes the product registration process, and the customer himself executes the payment process. In the half-self process to be performed, even if the key to be recalled is operated before the settlement process, the control unit 11 performs the same process (that is, a process of executing output to the print unit 13 and prohibiting transmission of electronic receipt data). To execute.

FIG. 14 is a flowchart showing in detail the control process of step S25 when the control unit 11 determines that the return key 124 has been operated in step S24.

In FIG. 14, when the return key 124 is operated, the control unit 11 inputs a return code, which is a key code indicating that the return key 124 has been operated (step S61). Then, the control unit 11 determines whether or not the receipt number has been input (step S62). The receipt number is described in the receipt handed to the customer or the electronic receipt data displayed on the customer terminal, and the clerk reads the receipt number and inputs it from the operation unit 12.

The control unit 11 waits until the receipt number is input (step S62; No), and when it is determined that the receipt number has been input (step S62; Yes), the control unit 11 corresponds to the input receipt number. The journal data is read from the data storage unit 17d (step S63).

Next, the control unit 11 determines whether or not the product code of the product to be returned has been input (step S65). Wait until it is input (step S64; No), and if it is determined that the product code has been input (step S64; Yes), the control unit 11 stores the input product code in the data storage unit 17d (step). S65).

Next, the control unit 11 determines whether or not the execution key has been operated (step S66). If it is determined that the operation has not been performed (step S66; No), the control unit 11 returns to step S64, and if it is determined that the operation has been performed (step S66; Yes), the control unit 11 has read the journal data. The return process is executed from the product code of the product to be returned stored in step SP65 (step SP67).

Then, the control unit 11 (correction receipt data generation means 114) generates correction receipt data excluding the product sales data of the product code input in step S64 based on the return processing (step S68). Next, the control unit 11 (change receipt data generation means 112) generates return receipt data (change receipt data) corresponding to the product sales data to be returned based on the product sales data of the product code input in step S64. Step S69).

Next, the control unit 11 (determining means 115) determines whether or not the generated correction receipt data and the returned receipt data include the membership code (step S70).

When it is determined that the receipt data includes the membership code (step S70; Yes), the control unit 11 (control means 113) is based on the generated correction receipt data, and the data of the receipt data in the unstructured format. Corrected electronic receipt data is generated by converting the format into a structured format (step S71). At this time, the return code entered in step S61 is attached. Further, the control unit 11 (control means 113) generates the returned electronic receipt data by converting the data format of the unstructured receipt data into the structured format based on the generated return receipt data (step). S72). At this time, the return code entered in step S61 is attached. Next, the control unit 11 (control means 113) transmits the generated corrected electronic receipt data to the electronic receipt server 3 with a receipt number (step S73). Further, the control unit 11 (control means 113) transmits the generated returned electronic receipt data to the electronic receipt server 3 with a receipt number (step S74).

Next, the control unit 11 (control means 113) outputs the generated return receipt data to the printing unit 13 (step S75). In this way, the control unit 11 issues a store copy receipt printed with the product sales data of the returned product based on the returned product receipt data. The store copy receipt is printed with the product information of the returned product and the header text of "Return".

Further, in step S70, the if it is determined that the information does not include an membership code in the receipt data; issued (step S70 No), the control unit 11 executes the processing of step S7 5, the receipt of printing the receipt data do.

When the return key 124 is operated in this way, the control unit 11 executes the return process and generates the correction receipt data and the return receipt data. Then, when the membership code is included, the corrected electronic receipt data and the returned electronic receipt data are automatically generated, transmitted to the electronic receipt server 3, and printed by the printing unit 13 based on the returned receipt data. Issue a paper receipt.

FIG. 15 is a schematic diagram showing an example of corrected electronic receipt data generated by the return processing of FIG. The example of FIG. 15 is an example of returning the product 2 from the electronic receipt data of FIG. In the electronic receipt data of FIG. 10, electronic receipt data including the product 1, the product 2, and the product 3 is generated as the product sales data D1, but since the product 2 is returned, in the example of FIG. 15, the product 2 is New electronic receipt data including product 1 and product 3 that are not included is generated.

FIG. 16 is a flowchart showing in detail the control process of step S25 when the control unit 11 determines that the registration minus key 125 has been operated in step S24.

In FIG. 16, when the registration minus key 125 is operated, the control unit 11 inputs a registration minus code, which is a key code indicating that the registration minus key 125 has been operated (step S81). Then, the control unit 11 determines whether or not the receipt number has been input (step S82). The receipt number is described in the receipt handed to the customer or the electronic receipt data displayed on the customer terminal, and the clerk reads the receipt number and inputs it from the operation unit 12.

The control unit 11 waits until the receipt number is input (step S82; No), and when it is determined that the receipt number has been input (step S82; Yes), the control unit 11 manages with the input receipt number. The journal data is read from the data storage unit 17d (step S83).

Next, the control unit 11 determines whether or not the execution key has been operated (step S84). It waits until it is operated (step S84; No), and if it is determined that it has been operated (step S84; Yes), the control unit 11 executes a registration minus process based on the journal data read in step S83 (step S84; Yes). S85). The cash register minus process is a process of canceling a transaction that has already been completed. Then, the control unit 11 (change receipt data generation means 112) generates the registration minus receipt data (change receipt data) based on the registration minus processing (step S86).

Next, the control unit 11 (determination means 115) determines whether or not the generated registration minus receipt data includes the membership code (step S87). If it is determined that the data is included (step S87; Yes), the control unit 11 (control means 113) structures the data format of the registration minus receipt data, which is an unstructured format, based on the registration minus receipt data. The cash register minus electronic receipt data is generated by converting to the conversion format (step S88). At this time, the registration minus code input in step S81 is attached. Then, the control unit 11 (control means 113) transmits the generated registration minus electronic receipt data to the electronic receipt server 3 with a receipt number (step S89). Then, the control unit 11 (control means 113) outputs the registration minus receipt data to the printing unit 13 to execute the printing process (step S90), and the store copy paper on which the header character of “registration minus” is printed is printed. Issue a cash register minus receipt.

If it is determined in step S87 that the registration minus receipt data does not include the membership code (step S87; No), the control unit 11 executes the process of step S90.

When the registration minus key 125 is operated in this way, the control unit 11 executes the registration minus processing and generates the registration minus receipt data. Then, when the membership code is included, the registration minus electronic receipt data is automatically generated, transmitted to the electronic receipt server 3, and the paper receipt printed by the printing unit 13 based on the registration minus receipt data. Is issued.

Next, using the flowchart of FIG. 17, the control process of step S25 when the control unit 11 determines that the partial cancel key 126 has been operated in step S24 will be described.
In FIG. 17, when the partial cancel key 126 is operated, the control unit 11 inputs a partial cancel code, which is a key code indicating that the partial cancel key 126 has been operated (step S141). Then, the control unit 11 determines whether or not the receipt number has been input (step S142). The receipt number is described in the receipt handed to the customer or the electronic receipt data displayed on the customer terminal, and the clerk reads the receipt number and inputs it from the operation unit 12.

The control unit 11 waits until the receipt number is input (step S142; No), and when it is determined that the receipt number has been input (step S1422; Yes), the control unit 11 manages with the input receipt number. The journal data is read from the data storage unit 17d (step S143).

Next, the control unit 11 determines whether or not the product code of the product to be canceled has been input (step S144). Wait until it is input (step S144; No), and if it is determined that the product code has been input (step S144; Yes), the control unit 11 stores the input product code in the data storage unit 17d (step S144; No). S145).

Next, the control unit 11 determines whether or not the execution key has been operated (step S146). If it is determined that the operation has not been performed (step S146; No), the control unit 11 returns to step S144, and if it is determined that the operation has been performed (step S146; Yes), the control unit 11 informs the read journal data. Based on this, the registration minus process is executed (step SP147). Then, the control unit 11 (change receipt data generation means 112) generates the registration minus receipt data (change receipt data) based on the registration minus processing (step S148).

Next, the control unit 11 executes the product sales data processing for the uncancelled product from the journal data and the product code of the canceled product stored in step SP145 (step S149). Then, the control unit 11 (correction receipt data generation means 114) generates correction receipt data based on the product sales data processing (step S150).

Next, the control unit 11 (determination means 115) determines whether or not the generated registration minus receipt data and the correction receipt data include the membership code (step S151).

If it is determined that the data is included (step S151; Yes), the control unit 11 (control means 113) structures the data format of the registration minus receipt data, which is an unstructured format, based on the registration minus receipt data. The cash register minus electronic receipt data is generated by converting to the converted format (step S152). At this time, the partial cancellation code input in step S141 is attached. The cash register minus electronic receipt data includes the character data of "registration minus".

Further, the control unit 11 (control means 113) generates correction electronic receipt data by converting the data format of the correction receipt data, which is an unstructured format, into a structured format based on the correction receipt data (step). S153). At this time, the partial cancellation code input in step S141 is attached. Then, the control unit 11 (control means 113) transmits the generated registration minus electronic receipt data to the electronic receipt server 3 (step S154). Further, the control unit 11 (control means 113) transmits the generated corrected electronic receipt data to the electronic receipt server 3 with a receipt number (step S155).

Then, the control unit 11 (control means 113) outputs the registration minus receipt data to the printing unit 13 to execute the printing process (step S156), and the store copy paper on which the header character of “registration minus” is printed is printed. Issue a cash register minus receipt.

On the other hand, if it is determined in step S151 that the generated registration minus receipt data and the correction receipt data do not include the membership code (step S151; No), the control unit 11 prints the generated registration minus receipt data. The data is output to No. 13 to execute the printing process (step S157), and a paper cash register minus receipt for the store copy on which the header character of "registration minus" is printed is issued. Further, the control unit 11 outputs the generated correction receipt data to the printing unit 13 to execute the printing process (step S158), and issues a paper correction receipt to be handed to the customer on which the characters "partially canceled" are printed. do.

In addition to operating the return key 124, the cash register minus key 125, and the partial cancellation key 126, for example, when the key for changing the purchase of the revenue stamp is operated, the control unit 11 executes the same process. do.

As described above, according to the embodiment, when the generated change receipt data includes customer identification information that identifies the customer, the change electronic receipt data is generated from the change receipt data and transmitted to the external device. At the same time, since the print data based on the changed electronic receipt data is output to the printing unit, the changed receipt data can be transmitted to the customer as electronic receipt data and can also be printed by the printing unit 13.

Further, according to the embodiment, when the return processing and the partial cancellation processing are executed, the changed electronic receipt data is transmitted in order to generate the new corrected receipt data after the change due to the change of the transaction information. Can be done.

Further, according to the embodiment, when it is determined that the change receipt data includes the member code which is the customer identification information, the change electronic receipt data is generated from the change receipt data and transmitted to the external device and changed. Since the print data based on the electronic receipt data is output to the printing unit 13, the electronic receipt data can be automatically transmitted.

Next, the flow of the electronic receipt management process executed by operating the control unit 31 of the electronic receipt server 3 according to the electronic receipt management program 33b and the information transmission process executed by operating according to the information transmission program 33c. This will be described with reference to the flowchart shown in FIG.

When the control unit 31 of the electronic receipt server 3 receives the electronic receipt data transmitted from the POS terminal 1 via the communication I / F 32 (step S31; Yes), the electronic receipt management area 33a of the storage unit 33 is used for each company. It is stored as electronic receipt data (step S32). Then, the control unit 31 of the electronic receipt server 3 transmits the electronic receipt data stored in step S32 to the electronic receipt management server 4 (step S33), and returns to step S31.

Further, when the transmission timing set in advance is reached (step S31; No → step S34; Yes), the control unit 31 of the electronic receipt server 3 electronically stores and manages the electronic receipt data in the electronic receipt management area 33a. It is transmitted to the receipt management server 4 (step S35), and the process returns to step S31. By the transmission in step S35, for example, the electronic receipt data leaked from the transmission target in step S33 can be transmitted to the electronic receipt management server 4. In step S35, it may be controlled to transmit only untransmitted electronic receipt data.

If it is determined in step S34 that the transmission timing is not preset (step S34; No), the control unit 31 determines whether or not the receipt data has been requested from the POS terminal 1 (step S36). The request for receipt data is transmitted from the POS terminal 1 in steps S52, S62, and S82.

If it is determined that the receipt data has been requested (step S36; Yes), the control unit 31 transmits the receipt data specified by the receipt number received at the same time to the POS terminal 1 (step S37). If it is determined that the request is not receipt data (step S36; No), the control unit 31 returns to step S31.

Next, the flow of the electronic receipt management process executed by operating the control unit 41 of the electronic receipt management server 4 according to the electronic receipt management program 43c and the product information transmission process executed by operating according to the information transmission program 43d. Will be described with reference to the functional block diagram shown in FIG. 19 and the flowchart shown in FIG. 20.

As shown in FIG. 19, the electronic receipt management program 43c and the information transmission program 43d executed by the electronic receipt management server 4 include electronic receipt data storage means 411, correction electronic receipt data storage means 412, and correction electronic receipt information transmission means 413. , It has a module configuration including a modified electronic receipt data storage means 414. As actual hardware, the CPU of the control unit 41 reads the electronic receipt management program 43c and the information transmission program 43d from the storage unit 43 and executes them to execute the electronic receipt data storage means 411, the correction electronic receipt data storage means 412, and the correction. The electronic receipt information transmitting means 413 and the modified electronic receipt data storage means 414 are executed.

The electronic receipt data storage means 411 has a function of storing electronic receipt data based on a transaction with a customer generated by the product sales data processing device 1 in a storage unit so as to be viewable.

The corrected electronic receipt data storage means 412 stores the corrected electronic receipt data after changing the electronic receipt data stored by the electronic receipt data storage means 411 so as to be viewable in place of the electronic receipt data. It has a function to store in the unit.

The correction electronic receipt information transmission means 413 has a function of transmitting the correction electronic receipt data stored by the correction electronic receipt information storage means 412 to the terminal device 7 in response to a viewing request from the terminal device 7.

The modified electronic receipt data storage means 414 has a function of storing the modified electronic receipt data in which the electronic receipt data stored by the electronic receipt data storage means 411 is changed in accordance with the change of the transaction in the storage unit.

As shown in FIG. 20, the control unit 41 of the electronic receipt management server 4 determines whether or not the electronic receipt data transmitted from the electronic receipt server 3 of each company has been received via the communication I / F 42 ( Step S101).

When it is determined that the electronic receipt data has been received (step S101; Yes), the control unit 41 determines whether or not the receipt number received at the same time already exists (step S102). This determination is made based on whether or not the received receipt number exists in the receipt number unit 43a1 of the electronic receipt management area 43a (step S102).

If it is determined that it does not exist (step S102; No), the control unit 41 (electronic receipt data storage means 411) stores new electronic receipt data in the electronic receipt data unit 43a21 in correspondence with the received receipt number. (Step S103). Then, the control unit 41 stores the flag "1" in the display permission flag unit 43a22 in response to the stored new electronic receipt data, so that the electronic receipt data can be viewed (step S104).

If it is determined that the received receipt number exists (step S102; Yes), then the control unit 41 determines whether or not the received electronic receipt data includes the return code (step S102; Yes). S105). If it is determined that it is included (step S105; Yes), the control unit 41 executes the electronic receipt processing of the returned goods shown in FIG. 21 (step S106).

If it is determined that the received electronic receipt data does not include the return code (step S105; No), then the control unit 41 determines whether or not the received electronic receipt data includes the registration minus code. Is determined (step S107). If it is determined that it is included (step S107; Yes), the control unit 41 executes the registration-minus electronic receipt process shown in FIG. 22 (step S108).

If it is determined that the received electronic receipt data does not include the registration minus code (step S107; No), then the control unit 41 checks whether the received electronic receipt data includes a partial cancellation code. It is determined whether or not (step S109). If it is determined that it is included (step S109; Yes), the control unit 41 executes the electronic receipt process of partial cancellation shown in FIG. 23 (step S110). If it is determined that the partial cancellation code is not included (step S109; No), the control unit 41 returns to step S101 and waits.

On the other hand, if it is determined in step S101 that the electronic receipt data has not been received (step S101; No), the control unit 41 determines whether or not the electronic receipt data has been inquired from the mobile terminal 7 (step S101). S121). If it is determined that there is (step S121; Yes), the control unit 41 reads the corresponding electronic receipt data from the electronic receipt management area 43a (step S122). Then, the control unit 41 (correction electronic receipt data transmission means 413) transmits the read electronic receipt data to the inquired mobile terminal 7 (step S123).

FIG. 21 is a flowchart showing the electronic receipt processing of returned goods shown in step S106. The control unit 41 (changed electronic receipt data storage means 414) stores the received returned electronic receipt data (changed electronic receipt data) in the electronic receipt data unit 43a31 corresponding to the received receipt number (step S161). Further, the control unit 41 (correction electronic receipt data storage means 412) stores the received correction electronic receipt data in the electronic receipt data unit 43a41 corresponding to the received receipt number (step S161).

Next, the control unit 41 sets the flag of the displayable flag unit 43a22 to “0” so that the original electronic receipt data cannot be viewed (step S162). Next, the control unit 41 sets the flag of the displayable flag unit 43a32 and the flag of the displayable flag unit 43a42 to "1", and stores the returned electronic receipt data stored in the electronic receipt data unit 43a31 and the electronic receipt data unit 43a41. The corrected electronic receipt data is set to be viewable (step S163).

Next, the control unit 41 transmits a message indicating that the returned electronic receipt data and the corrected electronic receipt data can be viewed to the corresponding mobile terminal 7 (step S164).

FIG. 22 is a flowchart showing the registration minus electronic receipt processing shown in step S108. The control unit 41 (changed electronic receipt data storage means 414) stores the received registration minus electronic receipt data (changed electronic receipt data) in the electronic receipt data unit 43a31 corresponding to the received receipt number (step S171).

Next, the control unit 41 executes a process of erasing the electronic receipt data stored in the electronic receipt data unit 43a21 based on the registration minus electronic receipt data stored in the electronic receipt data unit 43a31 (step S172). Then, the control unit 41 sets the flag of the displayable flag unit 43a32 to "0", and disables viewing of the cash register minus electronic receipt data stored in the electronic receipt data unit 43a31 (step S173). Then, the control unit 41 sets the flag of the displayable flag unit 43a22 to "0" so that the original electronic receipt data stored in the electronic receipt data unit 43a21 cannot be viewed (step SP174).

FIG. 23 is a flowchart showing the partially canceled electronic receipt process shown in step S110. The control unit 41 (changed electronic receipt data storage means 414) stores the received registration minus electronic receipt data (changed electronic receipt data) in the electronic receipt data unit 43a31 corresponding to the received receipt number (step S181). Further, the control unit 41 (correction electronic receipt data storage means 412) stores the received correction electronic receipt data in the electronic receipt data unit 43a41 corresponding to the received receipt number (step S181).

Next, the control unit 41 executes a process of erasing the electronic receipt data stored in the electronic receipt data unit 43a21 based on the registration minus electronic receipt data stored in the electronic receipt data unit 43a31 (step S182). Then, the control unit 41 sets the flag of the displayable flag unit 43a32 to "0", and disables viewing of the cash register minus electronic receipt data stored in the electronic receipt data unit 43a31 (step S183). Then, the control unit 41 sets the flag of the displayable flag unit 43a22 to "0" so that the electronic receipt data stored in the electronic receipt data unit 43a21 cannot be viewed (step SP184).

Next, the control unit 41 sets the flag of the displayable flag unit 43a42 to "1" and sets the corrected electronic receipt data stored in the electronic receipt data unit 43a41 so that it can be viewed (step S185).

Next, the control unit 41 transmits a message indicating that the corrected electronic receipt data can be viewed to the corresponding mobile terminal 7 (step S186).

In such an embodiment, when the return processing is executed for the transaction for which the transaction is completed and the electronic receipt data is generated, the control unit 41 receives the returned electronic receipt data and the corrected electronic receipt data from the electronic receipt server 3. do. After receiving these electronic receipt data, when there is a viewing inquiry for the electronic receipt data from the mobile terminal 7, the electronic receipt management server 4 causes the returned electronic receipt data corresponding to the display permission flag portion whose flag is "1". And the correction electronic receipt data is transmitted to the mobile terminal 7. Electronic receipt data before the flag set to "0" is not transmitted. That is, the mobile terminal 7 can view the returned electronic receipt data and the corrected electronic receipt data after the return processing, but cannot view the original electronic receipt data.

Further, in such an embodiment, when the registration minus processing is executed for the transaction for which the transaction is completed and the electronic receipt data is generated, the control unit 41 receives the registration minus electronic receipt data from the electronic receipt server 3. .. After receiving this cash register minus electronic receipt data, when the mobile terminal 7 inquires to browse the electronic receipt data, the control unit 41 sends the mobile terminal 7 the original electronic receipt data as well as the cash register minus electronic receipt data. Do not send. That is, the mobile terminal 7 cannot view the original electronic receipt data and the electronic receipt data to be registered.

Further, in such an embodiment, when a partial cancellation process is executed for a transaction for which the transaction is completed and the electronic receipt data is generated, the control unit 41 corrects the transaction as the cash register minus electronic receipt data from the electronic receipt server 3. Receive electronic receipt data. After receiving these electronic receipt data, when the mobile terminal 7 inquires to browse the electronic receipt data, the electronic receipt management server 4 causes the corrected electronic receipt data corresponding to the display permission flag portion having the flag "1". Is transmitted to the mobile terminal 7. The registration minus electronic receipt data with the flag set to "0" and the electronic receipt data before that are not transmitted. That is, the mobile terminal 7 can view the corrected electronic receipt data after the partial cancellation process, but cannot view the registration minus electronic receipt data and the original electronic receipt data.

Next, the flow of the electronic receipt receiving process executed by the control unit 71 of the mobile terminal 7 operating according to the electronic receipt compatible program 75a and the electronic receipt viewing process executed by operating according to the electronic receipt viewing program 75b. , FIGS. 24 to 26 will be described.

As shown in FIG. 24, the electronic receipt corresponding program 75a and the electronic receipt viewing program 75b executed by the mobile terminal 7 have a modular configuration including the member association means 711, the electronic receipt receiving means 712, and the electronic receipt display means 713. ing. As actual hardware, the CPU of the control unit 71 reads the electronic receipt compatible program 75a and the electronic receipt viewing program 75b from the storage unit 75 and executes them, so that each of the above units is loaded into the RAM, and the member association means 711 and the electronic device are used. The receipt receiving means 712 and the electronic receipt displaying means 713 are generated on the RAM.

The member association means 711 associates a member code of a predetermined customer. The electronic receipt receiving means 712 receives electronic receipt data from the electronic receipt management server 4. The electronic receipt display means 713 displays the electronic receipt data received by the electronic receipt receiving means 712 on the display unit 73.

As shown in FIG. 25, first, the member association means 711 of the mobile terminal 7 accesses the electronic receipt management server 4 and executes the authentication process by inputting the member code and the password (step S131). As a result, the mobile terminal 7 and the membership code of the predetermined customer are associated with each other.

After the authentication, the electronic receipt receiving means 712 of the mobile terminal 7 receives the electronic receipt data stored and managed in the electronic receipt management area 43a of the electronic receipt management server 4 corresponding to the input member code (step). S132). When additional information is associated with the electronic receipt data, this additional information is also received from the electronic receipt management server 4. The receipt data may be received by e-mail.

Next, the electronic receipt display means 713 of the mobile terminal 7 displays the electronic receipt data or the like received by the electronic receipt receiving means 712 on the display unit 73 (step S133), and ends the process.

FIG. 26 is a diagram showing an example of the electronic receipt G2 displayed on the display unit 73 of the mobile terminal 7. The electronic receipt G2 is displayed with the same layout and contents as the receipt printed on the paper. Further, in the electronic receipt G2, the cursor that follows the input of the operation unit 72 can focus on the product a or the like indicating the traded product. Further, FIG. 26 shows an example in which the store name logo unit G21 for displaying the store name logo, the banner display unit G22 for displaying advertisements, and the like are provided in the electronic receipt G2.

The display form of the receipt data does not necessarily have to match the image of the receipt printed on the paper. However, the receipt data replaces the paper receipt and serves as electronic product purchase proof information certifying that the product has been purchased. Therefore, FIG. 26 shows an example in which the following information is displayed for use when presenting as product purchase proof information.
・ Store name ・ Purchase date and time ・ Purchased product details ・ Total sales amount ・ Deposit amount ・ Change amount ・ Cash register number ・ Transaction number

Here, when a URL (access information) of the promotion management server 6 or the like is set as additional information for any of the products a, this URL is linked to the corresponding product name or access to this URL. An icon b or the like that serves as an operator is displayed in order to instruct.

For example, when the access destination indicated by the URL is a server device (for example, a promotion management server 6) that accepts applications for a predetermined campaign, the control unit 71 of the mobile terminal 7 manages the promotion in response to pressing the icon b or the like. Access the server 6 and execute the process related to the application. When accessing the access destination, the membership code of the own device held in the receipt data or the like may be transmitted. Then, the promotion management server 6 manages the application history for each campaign type in association with the member code for identifying each member.

When a plurality of receipt data are received, a selection screen in which each of the receipt data can be selected may be displayed based on the purchase date, company code, etc. included in the receipt data. In this case, the electronic receipt display means 713 displays the receipt data selected from the selection screen on the display unit 73.

Although the embodiments of the present invention have been described above, these embodiments are presented as examples and are not intended to limit the scope of the invention. These embodiments can be implemented in various other embodiments, and various omissions, replacements, changes, and combinations can be made without departing from the gist of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are also included in the scope of the invention described in the claims and the equivalent scope thereof.

For example, in the above embodiment, the membership code or the like is input using the code reading unit 15, but the present invention is not limited to this, and the membership code or the like may be input by using another method. Specifically, the POS terminal 1 and the mobile terminal 7 are provided with a short-range wireless communication unit such as NFC (Near Field Communication) or Bluetooth (registered trademark) so that a member code or the like can be transmitted / received by short-range wireless communication. May be. In this case, the mobile terminal 7 shall hold the member code or the like in the storage unit 75 or an IC tag (not shown).

Further, in the above embodiment, the membership code or the like is input from the mobile terminal 7, but the present invention is not limited to this, and the membership code may be input from a medium such as an IC card or a magnetic card that can hold the membership code. .. When an IC card is used, the POS terminal 1 is provided with a reading / writing unit such as an IC card reader / writer. When a magnetic card is used, the POS terminal 1 is provided with a card reader / card writer for the magnetic card.

Further, in the above embodiment, the electronic receipt server 3 is provided in the headquarters P2, but the present invention is not limited to this, and the electronic receipt server 3 for the store may be provided in the store P1. In this case, the POS terminal 1 outputs the electronic receipt data to the electronic receipt server 3 connected to the in-store network N1 of the own store, and the electronic receipt server 3 manages the electronic receipt via the in-store network N1 and the network N2. The electronic receipt data is transmitted to the server 4.

Further, in the above embodiment, the electronic receipt data generated by the POS terminal 1 is output to the electronic receipt management server 4 via the electronic receipt server 3, but the present invention is not limited to this, and the network N3 is not limited to this. By accessing the electronic receipt management server 4 via the above, the electronic receipt data may be directly output to the electronic receipt management server 4.

Further, in the above embodiment, the mobile terminal 7 receives the electronic receipt data via the electronic receipt management server 4, but the present invention is not limited to this, and the mobile terminal 7 may directly receive the electronic receipt data from the POS terminal 1. good. In this case, the POS terminal 1 outputs the generated electronic receipt data to the mobile terminal 7 connected via the in-store network N1 or the short-range wireless communication unit (not shown). Further, in this case, the authentication process may be performed on the POS terminal 1.

Further, in the above embodiment, the product data file is stored in the POS terminal 1, but the present invention is not limited to this, and the store server 2 may store the product data file so that it can be referred to by the POS terminal 1.

Further, in the above embodiment, the returned electronic receipt data and the corrected electronic receipt data can be browsed in the return processing, but only the corrected electronic receipt data may be browsed.

Further, in the above embodiment, when the modified electronic receipt information is stored in the electronic receipt management area 43a, the electronic receipt information of the electronic receipt information unit 43a21 is stored in the other electronic receipt information unit 43a31. , The electronic receipt information of the electronic receipt information unit 43a21 may be overwritten. In this case, since the latest electronic receipt information is always stored in the electronic receipt information unit 43a21, other electronic receipt information units and display permission flag units are unnecessary.

1 POS terminal 3 Electronic receipt server 4 Electronic receipt management server 7 Mobile terminal 11 Control unit 12 Operation unit 13 Printing unit 14 Display unit 15 Code reader 16 Communication I / F
17 Storage unit 111 Electronic receipt data transmission means 112 Change receipt data generation means 113 Control means 114 Correction receipt data generation means 115 Judgment means 411 Electronic receipt data storage means 412 Correction electronic receipt data storage means 413 Correction electronic receipt information transmission means 414 Change electronic Receipt data storage means

Japanese Unexamined Patent Publication No. 2011-90375

Claims (5)

A journal data acquisition unit that reads the journal data from a storage unit that stores journal data based on receipt data including transaction details of the product to be settled.
A correction receipt data generation unit that generates correction receipt data including the changed transaction content based on the change receipt data including the data of the product excluded from the settlement target and the journal data read by the journal data acquisition unit. When,
The change when the receipt data and said corrected receipt data includes customer code, and correcting the electronic receipt data generation unit that forms the raw corrections electronic receipt data based on the corrected receipt data,
When the change receipt data and the correction receipt data do not include the customer code, a control unit that outputs the change receipt data to a predetermined printing unit that prints on paper, and a control unit.
A sales data processing device equipped with. The sales data processing apparatus according to claim 1, further comprising a correction electronic receipt data transmission unit that transmits the correction electronic receipt data to a server. The sales data processing apparatus according to claim 1 or 2, further comprising a modified receipt data generation unit that generates the modified receipt data. Computers for sales data processing equipment,
A journal data acquisition means for reading the journal data from a storage unit that stores journal data based on receipt data including transaction details of the product to be settled.
Correction receipt data generation means for generating correction receipt data including the changed transaction content based on the change receipt data including the data of the product excluded from the settlement target and the journal data read by the journal data acquisition means. When,
The change when the receipt data and said corrected receipt data includes customer code, and correcting the electronic receipt data generation unit that forms the raw corrections electronic receipt data based on the corrected receipt data,
When the change receipt data and the correction receipt data do not include a customer code, a control means for outputting the change receipt data to a predetermined printing unit for printing on paper, and a control means.
A program to function as. The sales data processing device according to claim 1 and
A server that receives the corrected electronic receipt data transmitted by the sales data processing device, and
Electronic receipt system including.

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